Team Administrator Jobs

Are you highly organised and love to build relationships with fundraisers across the UK?  Do you want to play a key role in making a difference to the lives of children with serious illness or disability?

Dreamflight is a dedicated UK charity who provide amazing holidays to Orlando and in the UK to children with a serious illness or disability, without their parents. Accompanied by a brilliant team of doctors, nurses, physiotherapists and non medical volunteers these holidays do something that medicine can’t, the children discover independence, confidence, and experience things that they never thought possible.

To do this we have need to raise more than £1M each year and we are looking for a highly organised, flexible individual with excellent communication skills to help us achieve this. As a key member of our small friendly, fundraising team, your role will focus on supporting and engaging with our dedicated fundraisers, ensuring they have the resources they need to raise vital funds for Dreamflight. You’ll be responsible for tasks such as:

· Coordinating with fundraisers to provide ongoing support and encouragement

· Sending out promotional materials and merchandise

· Maintaining and updating our databases

· Assisting with event organisation; and

· Managing our merchandise and literature

This is a maternity cover position for one year, with flexible part time hours to suit your schedule. 

If you're excited about contributing to a cause that truly changes lives and you’re ready to join a passionate team, we’d love to hear from you.

Must haves:

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team.

Our Fundraising Support Assistant will play a vital part of our Fundraising team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.

If you are interested in progressing your fundraising career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you. 

Main purpose of post

• ‘First’ point of contact for general fundraising enquiries (face to face, telephone, via post, email, & website) providing excellent supporter and customer care

• Donor communications & stewardship- delivering high quality donor care for our fundraisers

• Provide support for fundraising initiatives, campaigns & events during the year (with a requirement to work occasional evenings and weekends to fulfil this function)

• Fundraising Materials preparation and distribution

• Responsible for the stock control for all our materials including trading, events and supporter’s items

• Ensure that all activities and contacts are managed through Weston Park Cancer Charity systems and procedures and that data is kept up to date

• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team

• Drive the charity car when required for charity business

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced fundraising team

· You will have excellent communication skills (both written and oral) as you will be welcoming donors, volunteers, and patients on a daily basis

· Able to manage your own workload and priorities to agreed deadlines

Age UKs IT Service Management Team is looking for an experienced ITSM administrator to take on a new role of ITSM Lead.

Reporting into the ITSM Service Desk Manager, you will be able to demonstrate a strong understanding of our ITSM platform and evidence working with multiple diverse stakeholders. This is a hands-on role configuring the platform and its various modules. We integrate to multiple systems so a good understanding of these is essential. Experience of integrations would be beneficial.

Automation is key to our success in supporting business objectives so the role holder will have practical experience of implementing digital workflow to solve business problems. Using a blend of technical awareness and strong communication skills, you'll lead the ITSM automation backlog for Age UK. Our ITSM platform is built on Hornbill.

You'll be responsible for the line management of the Junior Hornbill administrator, supporting and working with them to bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.

Please note this role is hybrid and predominantly you will be working from home, with occasional visits to one of our regional offices in London, Blackpool, Devon or Warrington. Your linked office is where you are located closest too. Travel costs to your linked office are the responsibility of the postholder and are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

* Broad and extensive experience of automating processes using workflows and administrating within an ITSM platform. A, I, P

* Strong communication skills and the ability to work collaboratively in a team, stakeholders and customers. A, I, P

* Problem-solving abilities along with strong analytical skills and attention to detail to identify and address issues within an ITSM platform and its integrations. A, I, P

* Technical awareness to interact with utility scripts and gather technical details for reporting. A, I

* Basic knowledge of scripting. A, I

* Experience with ITSM requirements capture and documentation. A, I, P

* Good understanding of the implementation of IT Service Management best practice principles, and agile delivery. A, I, P

Great to haves:

* ITIL v3/v4 foundation

* SQL

* Power Bi

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme

Additional Information

* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families. 

As a Play Team Leader, you will supervise and deliver a range of inclusive social, recreational and adventure play-based activities at The Yard, with the rest of the play team.

Position: Play Team Leader

Location: Linn Park, Glasgow

Salary: £27,000-£29,000 (depending on experience)

Hours: 37 hours per week across a 5-day pattern, Tuesday to Saturday

Benefits: 32 days holiday per annum (including public holidays), training & development opportunities, life assurance, company pension, health cash back plan, free uniform

About the role:

Your daily routine will be as varied as the needs of the people you are supporting. You will be ensuring the safety of the children within The Yard, engaging children and young people in creative play, liaising with their parents and carers, schools and other organisations to ensure service satisfaction remains high and supervising the play and volunteering staff effectively.

About you:

If you would like to work in a supportive and understanding work environment, where the team is highly committed to our mission, we would love to have you on board:

This job is for you if you have:

• Experience of working with children and young people with a range of disabilities.
• Excellent communication skills, both written and verbal.
• Excellent organisational skills and administrative abilities.
• Leadership skills and team building capacity.

We very much welcome previous experience working as: Playworker, Team Leader, Room Leader, Special Educational Needs Coordinator

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The PA team to SLT play a pivotal role in ensuring the smooth operation of SafeLives mission by supporting SLT to navigate a complex landscape of responsibilities and initiatives. They represent the charity with many of our senior stakeholders, manage a busy Senior Leadership office and deal with senior executives across the charity sector, government, business and philanthropy.

This PA role will have  a particular focus on supporting the Director of the Drive Partnership whilst also  will also supporting across SafeLives SLT as required.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 17th April 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.

We are looking for a highly organised and detail-oriented individual to provide essential administrative support to our mass participation events team. This role is crucial in assisting with the coordination of fundraising activities, ensuring smooth operations, and delivering exceptional service to our supporters. You will be responsible for managing phone and email communications with supporters, preparing acknowledgment letters, and updating our database. The successful candidate will contribute to the overall effectiveness of the charity, helping to meet fundraising targets and ensure that all relevant processes run efficiently.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

Join Ovacome and make a real difference to the lives of people affected by ovarian cancer, across the UK!

At Ovacome – the UK’s ovarian cancer support charity, we’re looking for a pro-active, diligent and enthusiastic Events and Programmes Administration Officer to support our extensive programme of events and undertake core office administrative tasks. You will be an important member of our staff team, contributing to positive and constructive engagement with our community.

Role Details

• Location: Home-based (within 3 hours of London) or London office-based (includes £300/month London weighting).
• Contract: Permanent.
• Salary: £23,539 - £28,860 per year (full time), pro-rata if part time.
• Hours: 28 hours (part time) to 35 hours (full time) per week.
• Benefits: Flexible working hours, professional development budget, travel reimbursement, and time off in lieu for evening/weekend events.
• Closing Date: Rolling deadline – applications are reviewed as received.
• Interview Format: Two stages via Zoom, the second including a short task.

About Ovacome

Ovacome has been providing support and information to people affected by ovarian cancer since 1996. We run a wide range of services including a support line, peer support groups, awareness campaigns, and health and wellbeing events across the UK. Guided by the voices of our service users, we strive to ensure that anyone affected by ovarian cancer – whether living with a diagnosis, concerned about their risk, supporting a loved one, or working as a healthcare professional – feels heard, informed and part of a compassionate and empowering community. Join our growing team and contribute to a charity that has been nationally recognised for its impactful work.

About the Role

As Events and Programmes Administration Officer, you’ll play an integral role, providing administrative support to Ovacome’s extensive online and in person events programme, and undertaking core office administrative tasks.

Key activities/ tasks/ responsibilities:

Events

· Administrative support of Ovacome’s extensive events programme, which includes our online workshops, webinars and support groups, our in-person Health and Wellbeing Days and annual Member’s Day, and our Annual General Meeting (for example process event registrations, send event information to those who have registered and attended our events, respond to event queries, log event attendance, liaise with our regular workshop facilitators and book sessions, research venues, book catering, arrange travel and accommodation).

· Work with comms team and other staff to promote our events and prepare a weekly email to promote our upcoming events to our members.

· Work with Health Equalities manager to ensure our events are accessible both online and in-person.

· Edit and upload recordings of webinars and workshops to YouTube and the Ovacome website.

· Host, co-ordinate and provide technical support during online and in person events when required.

· Promote health and safety across the organisation at our in-person events.

· Recruit and liaise with our event volunteers.

Office

· Answer the Ovacome office line between 9am and 5pm (not the Support line) as per rota.

· Open emails received into the shared email inbox and re-direct or reply as necessary.

· Process new member registrations and communication preferences.

· Assist with preparing for organisational meetings, take minutes and produce action lists where required.

· Create surveys for post-event feedback, consultation and ad hoc requests.

· Create QR codes for our website and resources as requested.

About You

We’re looking for an enthusiastic and empathetic individual who is eager to contribute to our important work. You will bring:

• Strong communication skills, with a compassionate and approachable manner.
• Excellent attention to detail and organisations skills.
• Confidence using Microsoft Office and IT systems.
• A proactive and self-motivated attitude, with the ability to work independently and as part of a team.
• Willingness to work occasional evenings or weekends and travel for events.

Experience in event administration is desirable, but training and support will be provided.

Why Join Ovacome?

At Ovacome, you’ll be part of a supportive and innovative team, where your ideas are valued, and your professional growth is nurtured. We’re committed to flexible working and providing opportunities for you to develop in your role and make a meaningful contribution to the ovarian cancer community.

Would you like to play a vital role in supporting those who have served our country? Are you highly organised with great communication skills? Do you thrive in a role where no two days are the same?

We’re looking for a dedicated Advocacy and Complex Need Service Administrator to provide essential administrative support to our Specialist Advocacy and Complex Need Service. In this role, you’ll liaise with beneficiaries, team members, and external partners, ensuring smooth coordination of meetings, casework, and service-related activities.

This is a part-time role, 17.5 hours per week (Monday to Friday), with a requirement to work on Tuesdays. Flexibility in your working pattern and days is available.
You will be home-based within South West, with occasional travel for meetings as required (all travel expenses covered).

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
Key Responsibilities:

- Organising meetings, managing diaries, taking minutes, and ensuring follow-ups.
- Liaising with external agencies, local authorities, and other organisations to arrange meetings, discuss support options, and progress case management.
- Coordinating national training and service-related events for the Outreach management team.
- Supporting casework administration, including direct contact with beneficiaries to verify service history and prepare required documentation.
- Drafting and sending correspondence to beneficiaries and third parties, ensuring smooth communication.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

In this role, you will be responsible for managing our phone line, triaging referrals and providing support to the wider social prescribing team, Community Connect.

Reporting to the Head of Philanthropy, and working closely alongside colleagues across Major Gifts, Trusts and Corporates, this is a pivotal new role. It aligns with MSF’s strategic fundraising ambitions and will be crucial to securing increased income from new sources.

In collaboration with key colleagues in the Philanthropy Team, the postholder will define an effective prospect research strategy, which they will be responsible for supporting, streamlining and implementing in order to deliver a strong and sustainable prospect pipeline.

The Prospect Research Officer will play a leading role in identifying new sources of philanthropic support from charitable Trusts/Foundations, companies, and individual major donors, to achieve increased income growth in the Philanthropy Team in support of MSF’s strategic priorities.

They will create and implement effective systems, processes and management tools and embed these new ways of working in the Philanthropy Team. They will also be responsible for providing up to date research and due diligence reports on new and existing donors, in line with MSF policies.

DEPARTMENT: Philanthropy

HOURS: Full time, 37.5 hours per week

LENGTH OF CONTRACT: Permanent

LOCATION: Hybrid working: 2 days per week in the London Office

SALARY: Salary: £39,689.92

Internal salary grade: 14.1

Supporter Care and Admin Officer

Contract Type: Permanent Full time
Salary From £30,075 to £33,416 per annum. It is Concern’s policy to start new employees at the beginning of their pay band.
Location: Belfast

Closing Date:4 April 2025

Concern Worldwide (UK) is seeking a Supporter Care and Admin Officer to join the team in the Belfast office.

About Concern Worldwide (UK)

For over 50 years, Concern has been working to make its vision a reality. Today, a global team of over 3,900 highly skilled and dedicated professionals work with more than 30 million people living in the most difficult situations across 25 of the world’s poorest countries. Often these are humanitarian crises arising because of people fleeing conflict or natural disasters, increasingly related to climate change. In these settings, Concern works to rebuild lives, livelihoods and communities.

The global organisation was founded in 1968 in response to the devastating famine in war-torn Biafra. In 2004, the UK operation was formally established, with an office in Belfast and a base in London. Concern (UK) is an integral part of Concern Worldwide, operates as its subsidiary and plays a vital role by providing funding, advocacy and technical assistance, as well as by raising awareness of its work and the voices and stories of those it supports. Concern (UK) does not directly implement programmes overseas but supports Concern Worldwide to do so.

Equality, diversity and inclusion:

Concern Worldwide (UK) is deeply committed to addressing inequality. Not only would we like to see greater representation of people from diverse groups within our office, we want to ensure that all staff and board members, regardless of identity and background, are welcomed, respected for who they are, and supported to thrive. This is fundamental to our core value of equality. Concern is taking a strategic approach to workplace equality, diversity and inclusion, in order to ensure coherence and co-ordination in addressing barriers and changing practices to address inequality in the workplace. Our objectives include:

• Developing an inclusive and welcoming culture in which people from all backgrounds feel valued, respected and heard
• Increasing diversity within our workforce and senior leadership
• Empowering every staff member to act as a leader on equality
• Creating fairer outcomes for staff (particularly in relation to progression, experience and pay)

About the Role

We are seeking an organised, proactive, and resourceful Supporter Care and Admin Officer to support the UK Supporter Manager in ensuring the smooth day-to-day running of the function, as well as the provision of excellent supporter services. The role will also ensure the efficient operations and facilities management of our Northern Ireland (NI) office, providing ad hoc administrative support to the NI Director, as well as facilities and admin support to the NI retail function when required. The successful candidate will play a pivotal role in fostering a collaborative and well-organised office environment, enabling the Concern NI team to effectively develop and grow as a regional team.

About You

We are looking for an experienced and highly organised Supporter Care and Admin Officer to join our team in the Belfast office. The ideal candidate will have a background in supporter care, customer service, or donor relations and proven ability to handle inquiries professionally. You will have experience with financial administration e.g. petty cash, expense processing, purchase orders and have excellent attention to detail along with problem-solving skills. You will have a strong commitment to the values of an international development charity, including diversity, equality, and inclusion and the ability to handle confidential information with discretion. This role requires adaptability, effective communication, and the ability to work both independently and as part of a team in a fast-paced environment. If you are proactive, resourceful, and ready for a varied role, we would love to hear from you!

For full details of the role and person specification please download and view the attached job description.

Benefits

• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)

How to apply:

Please complete your application form by the 4th April 2025. Interviews are scheduled to take place on 16th April 2025.

All candidates who are short-listed for an interview will be notified via email after the application deadline.

Candidates must be legally entitled to work in the UK at the time of application.

This position has been designated by Concern Worldwide (UK) as a role that requires pre-employment/compliance checks. This includes a criminal record self-declaration form and a basic AccessNI check.

Equal opportunity

Concern Worldwide (UK) is committed to diversity, equity and inclusion. It encourages applications from candidates of all backgrounds and experiences.

You may have experience of the following: Supporter Services and Administration Officer, Donor Support and Office Administrator, Supporter Engagement and Admin Coordinator, Supporter Relations and Operations Officer, Supporter Experience and Office Coordinator, Supporter Care and Operations Assistant, Supporter Services and Facilities Officer, Donor Relations and Administrative Coordinator, Supporter Engagement and Facilities Administrator, Supporter Care and Office Administrator, etc.

REF-220 305

We have an exciting vacancy for a new member of staff to join Transport for All to support the delivery of our vision: Transport Justice for All Disabled People. Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.

This role will provide administrative support for the Research, Training and Consultancy team – a small team who work to ensure maximum impact. This role will support colleagues by undertaking administrative and organisational processes and tasks. 

You will need to be experienced in, or willing to learn about, the barriers disabled people face in transport and street space.

This role requires an organised individual who can problem solve and take a proactive approach to the tasks they are asked to complete to ensure that conflicting deadlines are met. The responsibilities listed below are not a complete list of tasks that will be required to be undertaken but provide an indication of the most common work required.

Your responsibilities

1. Communication

a. Manage multiple inboxes, responding to internal and external enquiries confidently and in a timely manner.

b. Draft, organise and format internal newsletters

c. Communicate with external clients & participants.

d. Attend meetings and events, taking clear and accurate minutes.

e. Manage pages on our website and ensure that content is kept updated.

f. Formatting and supporting colleagues with funding applications and funding requirements.

2. Organisation

a. Maintain accurate records of key activities, including updating statistics for impact reporting.

b. Organise logistics for events, meetings and training delivery sessions, including liaising with stakeholders, managing bookings, and ensuring access requirements are met.  

c. Organise and oversee administration for focus group and workshop attendance, including participation payments and venue booking, and ensuring access requirements are met.

d. Oversee maintenance of project schedule; updating project milestones and timeline, booking participants onto focus groups, communicating with participants/attendees.

e. Coordinate schedules to ensure the right people can get in the right room at the right time, including external stakeholders

f. Maintain accurate data entry and data management to support reporting and evaluation.  

Skills

We’re looking for someone who:

· Works independently and proactively.

· Is creative and enjoys problem-solving.

· Can manage diverse workloads and conflicting deadlines.

· Has excellent interpersonal, communication, and organisational skills.

· Is adaptable and able to pick up new skills and processes.

· Has a commitment to and understanding of the social model of disability

· Has a comprehensive understanding of Microsoft office Word, Excel and PowerPoint.

· Learns new skills required for the role in a timely fashion

Additional responsibilities

· Provide additional support as required when requested by Head of Research.

· General administrative tasks.

Visit our website to find out more and apply. We particularly welcome applications from people with lived experience of disability or chronic illness. 

Are you highly organised and passionate about supporting meaningful causes? Do you want to play a crucial role in a team that helps people with sight loss live the life they choose? We are looking for a Fulfilment Supervisor to join our team and ensure the smooth processing and administration of Fundraising campaign responses, directly contributing to the success of our 5-year Fundraising strategy.

In this role, you'll have the opportunity supervise a dynamic Fulfilment Team, guiding them through daily tasks while fostering a collaborative and productive environment.

Collaboration will be at the heart of your work. You'll build strong relationships with key stakeholders, including the Donation Processing Supervisor and Manager, to guarantee the seamless reconciliation of income and resolution of any queries. You’ll also keep a close eye on KPIs and SLAs, ensuring that all targets are met and addressing any challenges as they arise.

 

If you're a proactive and detail-oriented professional who is eager to support a purpose-driven team and make a lasting impact on people’s lives, we want to hear from you.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

For the complete list of essential and desirable criteria please view the job description attached to this advert. 

For high volumes of applications, we reserve the right to close adverts earlier than advertised.