Communications Jobs
Salary: £23,842 salary per annum
Hours: 35 hours per week (Monday to Friday)
Contract: Permanent contract
Location: Young Lives vs Cancer, Whitefriars, Lewins Mead, Bristol BS1 2NT
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise our wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Supporter Engagement Assistant with Customer Service experience to join our Central Supporter Engagement Team. The team includes the Supporter Engagement Manager, an Officer, and four other Assistants. This is a fantastic opportunity to work within a friendly and professional team dedicated to making a meaningful impact on the lives of those we support.
As a Supporter Engagement Assistant, you will play a key role in delivering exceptional experiences to our supporters and customers across various channels. Your ability to connect with and engage people will ensure that everyone we interact with feels valued and inspired to support Young Lives vs Cancer.
This position offers an excellent opportunity to start or grow your career in a supportive and dynamic environment. If you’re passionate about making a difference in the lives of children and young people and eager to learn more about our work, we’d love to hear from you!
What will I be doing?
Not two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
• To listen to our supporters and customers, understanding their motivations and circumstances and providing appropriate, professional and empathetic responses.
• Respond to and resolve supporter and customer requests, via phone, email, web chat and social media, identifying opportunities to deepen engagement and drive income generation.
• As the primary point of contact, provide support to our fundraising teams by assessing the appropriate stewardship for supporters that contact CSET.
• To provide outbound engagement calls, and any associated tasks or requests, to a variety of audiences.
• To support regional volunteer managers with the on-boarding and welcoming of new volunteers to the charity.
• To ensure that supporters’ records are kept up to date with appropriate information, including taking opportunities for scheduling proactive contacts.
• Work with your team and others within the wider organisation to find new ways of resolving problems, improving service and team efficiency.
What do I need?
We’re looking for someone who has experience in Customer Service and embodies the following key skills:
• Confident and able to use initiative.
• Ability to build rapport quickly with great listening and verbal communication skills.
• Organised with good attention to detail.
• Good standard of grammar, spelling and presentation.
• Able to pick up information quickly and be able to apply it when appropriate.
• Computer literate, experience with Microsoft packages i.e., Word and Excel.
• If you're enthusiastic and ready to make a real difference, we would love to hear from you!
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Wellbeing days, four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please tell us in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Supporter Relations Assistant, Fundraising Support Assistant, Donor Relations Coordinator, Volunteer Engagement Assistant, Supporter Communications Assistant, Charity Engagement Assistant, Fundraising Engagement Assistant, Donor Support Assistant, Community Engagement Assistant, Supporter Services Coordinator, Donor Outreach Assistant, Supporter Care Assistant, Engagement and Outreach Assistant, and Benefactor Relations Assistant.
REF-216735
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
This is an exciting opportunity to join the Participation Team supporting NCB’s work on children and young people’s engagement and participation.
Project Assistant - Participation Team
Reference: 2398
Location: Mentmore Terrace, London Fields. NCB promotes a hybrid, flexible way of working, staff can work remotely for part of the week if they wish and, in the office, or face to face for at least 2 days per week.
Status: Permanent, 35 hours per week
Salary: £24,721 (Band 2) with generous benefits package including 3 years of salary increments (increases), 30 days annual leave plus Bank holidays and 3 days of Christmas closure
The post holder will be the first point of contact for a busy team, supporting effective delivery of key participation projects that puts children and young people’s voices at the heart of government. This is primarily an administration post with some opportunity to develop engagement skills. This is a varied role that requires significant attention to detail, the ability to move between tasks at rapid pace, and skill to make complex information accessible for a range of stakeholders. The majority of the post holder’s duties will support the Making Participation Work programme, experience of working with disabled children and young people and those with special educational needs would be an advantage.
This role provides the opportunity to work closely with children and young people, colleagues and external partners. You will also be responsible for managing children and young people’s data and information, creating newsletters and social media content. Being proactive, efficient and organised is critical for this role, you must be able to co-ordinate logistics and analyse large amounts of data. You will be an integral part of a fast-paced team with a strong national profile and reputation for expertise and excellence in delivery.
This role includes out of hours working, agreed in advance.
Applications close at 8.00am on Monday 30th September 2024.
Please quote the job title and reference number in your application. CVs will not be accepted.
Assessment and interviews to be conducted on Monday 7th October 2024. Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you passionate about addressing health inequalities and improving the health and wellbeing of people across Coventry and Warwickshire?
Do you have an understanding of the relationships the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector have with various communities who may not be as engaged with health services or health and care research? For this work funded by the National Institute for Health and Care Research (NIHR), we are seeking an organised individual with event delivery, engagement, and administrative experiences to join the team.In this role for the REN, you will work across Coventry and Warwickshire Integrated Care System (ICS), supporting Working and Steering Group Meetings, and ongoing support of volunteer Community Research Champions.
WCAVA is an equal opportunities employer - ‘Putting Equality, Diversity and Inclusion into Practice’
Job Purpose
The purpose of this role is to provide operational support to CAVA’s Health and Wellbeing Manager to support the delivery of the community engagement aspect of the REN Workplan which is identified through the REN Working/Steering Group. The Coventry and Warwickshire REN is currently funded by the National Institute for Health and Care Research (NIHR) and aims to increase opportunities and inclusivity for people (particularly from underserved communities) to take part in research, to tackle health inequalities, and identify ways for researchers to improve the health and wellbeing of people across Coventry and Warwickshire Integrated Care System.
The post holder will be responsible for supporting Working and Steering Group meetings, attending REN events on behalf of CAVA and taking a proactive role in gathering examples of good practice and sharing outcomes and impact with stakeholders. This role will support engagement with communities throughout Coventry and Warwickshire by supporting delivery of in-person engagement events and support the recruitment of, and support related to, Volunteer Community Research Champions who play a vital and central role within this scope of work.
Main Duties and Responsibilities:
- Support organisation and delivery of in-person engagement events for the REN work
- Support the REN Working and Steering Groups with communications and marketing activities with various stakeholders (including with: VCFSEs; potential and existing volunteer Community Research Champions; updates to funders; and for various communication channels of the ICS)
- Support gathering of examples of good practice and presenting these case studies in various formats
- Support the team with gathering intelligence, and liaising with VCFSEs about capturing and sharing in an Engagements and Insights Atlas the research opportunities and learnings from across Coventry and Warwickshire
- Champion VCFSEs involvement in using their knowledge and understanding of issues related to addressing inequalities and under-representation, and improving health
- Support the REN with writing monitoring reports
- Circulate relevant material and agendas and take notes from virtual and in-person meetings
- Support the REN with the recruitment, on-going support, training, and organisation of virtual and in-person events for volunteer Community Research Champions
- Attend relevant meetings (in-person and virtually, as appropriate)
General
- Participate in individual supervision sessions with your line manager.
- Attend and contribute to relevant CAVA meetings.
- Undertake relevant training agreed with the line manager.
- Ensure that under-represented groups have access to CAVA services offered by the post.
- Comply with CAVA’s work programme, policies and procedures.
- Partake in occasional CAVA events including AGMs and Away Days.
- Undertake additional duties occasionally, commensurate with the grading of this post.
The nature of tasks may vary from time to time but within the levels of responsibility of the post.
If you think you fit the brief for this exciting role,
download an application pack from our website
Maternity Cover
c. 30 hours per week – hybrid working with three days per week based in the office
£28,000 - £35,000 per annum depending on experience
Lady Margaret Hall is seeking a motivated, confident and passionate Donor Relations Officer to join the Development Team and ensure we deliver excellent stewardship to our donors.
This appointment is a fixed-term contract to cover a period of maternity leave. Hours and days are negotiable. The Development Team are hybrid working with three days per week based in the office. The position includes some out of hours work for event attendance for which TOIL will be given.
Lady Margaret Hall is in the early stages of a major fundraising campaign in the lead up to our 150th anniversary in 2028. Fundraising activity, particularly at the major gift and regular gift level, is increasing. This increase in donations, forecast to grow significantly as we focus on our 150th campaign, creates a fabulous opportunity for a personable, donor relations focused individual to further develop our stewardship experience.
We offer a wide range of benefits including a generous annual leave allowance, free lunches and a University contributory pension scheme. Additional benefits include a childcare salary sacrifice scheme, a bicycle purchase scheme, bus and train season tickets, eligibility to apply for a parking permit scheme, employee assistance programme, regular social events and a free annual flu jab.
For more information about the College, full details of the job description and person specification, please go to our website via the Apply button.
If you would like to be considered for this role then please submit a CV and cover letter via our website.
Closing date for applications: midday on 30th September 2024
First interviews are expected to take place on Wednesday 9th October and the second interviews are expected to take place on Monday 14th October 2024.
Help us to create a fair and green future in which people, places and nature thrive.
Are you interested in a career in the environment and/ or charity sector?
Are you looking to gain experience and build your skills?
Join our team and make a difference!
Trainee, Groundwork UK
12 months fixed term contract
Central Birmingham (with hybrid working)
Starting salary: £23,088
Groundwork is a national charity working to address poverty and improve the environment in three connected ways:
- We help people create better places
- We help people improve their prospects
- We help people protect the planet
Groundwork UK is looking to recruit a Trainee to provide support across our teams, including fundraising, communications, project management and grant-making. In supporting us to deliver these activities, you will gain a wide range of experiences to help in your future career.
No experience is necessary to apply to this role – just an appetite to learn, a motivation to help others, and an interest in pursuing a career in this field.
We’re particularly interested in receiving applications from people who are from ethnically diverse backgrounds, are disabled, are from low-income households, or are not currently in employment.
If this opportunity excites you, please click the apply button to find out more information about this opportunity and to apply.
Closing date: 12 noon Friday 30th September 2024
Proposed Interview dates: 14th or 15th October 2024
No agencies please. Do not send CVs.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Advocate
(Multi-disciplinary- Non statutory advocacy in a secure mental health unit & NHS Complaints primarily Warrington but also covering Halton when required. Other roles within the statutory advocacy service maybe required at certain times including the Relevant Persons Representative (RPR) when individuals are subject to a Deprivation of Liberty Safeguards (DoLS).
Hours: Part time- 22.5 hours per week
Contract: Permanent
Salary: £24,150- £26,250 Full Time Equivalent based on experience and qualifications
Location: Hospital and Community venues throughout Halton, Widnes, Warrington, and some home working
Job outline
Advocate needed for a busy statutory advocacy HUB based in Widnes.
Are you looking for a job where your qualities and expertise will make a real difference to people’s lives?
Hoping for a varied, interesting workload as part of a friendly, supportive team?
If so, then read on!
A bit about us
Engaging Communities Solutions CIC (Community Interest Company) (or ECS for short) are an independent Community Interest Company that delivers Healthwatch and advocacy services throughout England. Our mission is to ensure people get their voices heard and that people are empowered.
Through our Advocacy HUB in Halton, which also covers NHS Complaints Advocacy provision for Warrington, we offer free, confidential, and independent advocacy support to residents who need help to get their voice heard in relation to health and social care needs.
We have a team of amazing and dedicated staff who provide high-quality, confidential, independent advocacy services, supporting people, often vulnerable and/or excluded from services and communities, in having a say about issues that are important to them and decisions that are being made about their lives.
For more information about advocacy and what we do, please go to our main ECS website and see the local website for Healthwatch Halton and the advocacy HUB, where this role will be based
About the role
We are looking to recruit a permanent multi-skilled advocate to join our busy Halton Advocacy HUB multi-disciplinary team, working 22.5 hours per week.
Based in Halton, for this exciting multi-disciplinary role, we are looking for those with a particular interest in Non-Statutory Advocacy as the role will be based in a secure unit for up to two days a week. This role involves providing general advocacy support to patients in supporting form filling, sourcing general information, signposting and general low-level concerns and safeguarding issues around their care not covered by the IMHA role. The role also covers the NHS Complaints Advocacy in our Warrington HUB (or Halton Hub when required), helping people who need support in making a complaint about their care and treatment under the NHS.
We also require a talented person to undertake the role of the RPR to support individuals detained under the Mental capacity Act on a DoLS when needed.
What we need from you
We are looking for someone who has the creativity and enthusiasm to support people in difficult circumstances, ideally has experience in a health or social care and may have their own life experiences relevant to the role. Although it would be useful to already hold a formal advocacy qualification, if you have not got advocacy qualifications it is not a problem, we will provide the required training.
You will be working from a secure mental health unit for up to two days a week and then the rest of the week will either be working from home so must have access to a stable home broadband service. There will also be an element of the role where you will be out in the community, but not exclusively, in Warrington, Halton, Widnes and Runcorn areas and therefore you must have access to your own transport.
There may be times when work is required outside normal working hours, so flexibility is required.
What happens next
If we sound like an organisation you would like to work for, please go to Job Vacancies on our Healthwatch Halton website: and select the role for further information, including the Job Description/Person specification.
Completed applications are to be sent via email
All applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK. New employee start dates will only be confirmed once relevant checks, including enhanced DBS clearance, and 2 satisfactory references have been received.
Closing Date: 4 October 2024 @ 5pm
Interview Date: 9 October 2024
Interview venue: In person- Healthwatch Halton and Advocacy HUB offices, Tan House Lane, Widnes, WA8 0RR
If you would like to discuss the role further, please contact Elizabeth Learoyd, Managing Director
Engaging Communities Solutions (ECS) values equality and diversity and welcomes applications from all sections of the community, particularly from under-represented groups.
NB: ECS reserves the right to bring forward the closing date if it believes sufficient applications are received to make an appointment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
Tech Angels (previously Tech to Community Connect) is a service which aims to reduce digital exclusion across Surrey. In recent years, and particularly now in a post-pandemic society, so much connection happens digitally; those without the knowledge or equipment to connect to the internet are at a very high risk of loneliness and isolation, which have a significant negative impact on physical and mental health.
To combat this, we provide devices on long term loan to people who are disabled or living with a health condition, family carers, of older age, or to those with another vulnerability. We also offer a ‘match’ with one of our team of volunteer Tech Angels, to help with digital literacy and confidence. We also supply sim cards with data to those, who don’t have wi-fi, so that they can be connected.
The purpose of the role will be to drive and coordinate referrals into and through the service, making sure that people facing digital exclusion get the support they need to get (and stay) connected. Ultimately the outcomes we are focused on achieving are a reduction in health inequality and an increase in wellbeing.
Main responsibilities
1. Coordination of Tech to Community Connect activity in a defined part of Surrey
2. Communication with people using the service, carers, volunteers, organisations that may have referred to the service and other stakeholders
3. Database management, record keeping and impact measurement following all data security policies
4. On-going support for people using the service who are in a ‘match’ with a volunteer Tech Angel, those waiting for a ‘match’ or those who are accessing another part of the service
5. Writing case studies and sharing the stories of people the service is helping
6. Promoting the service by pro-actively building relationships across organisations and groups in Surrey
7. Working as a team to ensure we are delivering the highest quality of services
Person specification
It is essential that you have:
· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences
· Advanced organisation and coordination skills
· Good level of computer literacy including all Microsoft packages with experience of using a range of databases
· A high degree of self-motivation and able to work on own initiative
· Live within Surrey and be prepared to travel across the county when required
· The ability to either work from home (with regular work in the community) or be based in our office in Burpham, Surrey
It is desirable that you have:
· Experience and knowledge of working with people who are Disabled, have a long-term health conditions and/or carers
· Experience and/or knowledge of working or volunteering in digital inclusion or technology training
· Confident and persuasive presentation skills
· Experience in group facilitation or training
· Volunteer management knowledge and experience
· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)
· An understanding of GDPR and adult safeguarding principles
This role requires the successful applicant to have an Enhanced Disclosure and Baring Service check (and we will organise and pay for this for you if you are successful).
As part of a remote working and flexible team we will support you to find the ways of working that suit you best.
What we offer you:
· Induction training and support
· On-going training and development and the opportunity to complete accredited training
· 27 days annual leave per annum (excluding bank holidays)
· Access to our Employee Assistance Programme
· Equipment (laptop and mobile phone)
· Pre-agreed expenses
· Prospects of career development
· Company Pension Plan
· A great team and an interesting role!
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.