Jobs in Surrey
Are you passionate about helping churches near you to remain open and thrive?
If you can respond to enquiries and engage with stakeholders, you could make a massive difference to the churches, chapels and meeting houses in Scotland by joining our team.
We're hiring a Cherish Support Officer in Scotland to join our team as part of the Cherish project.
You’ll be responsible for the content and delivery of our support and advice, and our grant assessments, in collaboration with the wider Church Engagement team. You’ll give presentations to church volunteers, helping them to care for their historic church buildings. You’ll build local connections and partnerships, and contribute to sector forums.
We are looking for someone who will respond quickly to enquiries, in a friendly and professional manner. You should love interacting with volunteers, be positive and upbeat, and have excellent written and spoken English. We also want you to feel confident about managing a busy workload against deadlines.
Location: Home based in Scotland with travel throughout the country or region and occasional travel to the National Churches Trust offices in London.
This is an excellent opportunity to contribute to the future of the Scotland’s amazing church buildings. You should have a keen interest in heritage, conservation, architecture, community, or church buildings, and understand the value that they bring to the history of the UK and local communities. We expect that you’ll have experience in project delivery.
Download our job information pack to build your knowledge of our organisation and help you to decide if this is a place you would like to make a difference and grow your career.
If you’re a talented individual who has a keen eye for detail, can work accurately and efficiently, and are looking to start or extend a career in church buildings, then we’d love to receive your application.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: 5.00pm on Friday 2nd August 2024.
Interview date: Wednesday 21 August 2024 (In person in Glasgow, location TBC)
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups. You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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Track record of excellent relationship management.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,306 per annum (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. OTE £40,000.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in the East Midlands region.
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Home based with some travel to schools and colleges in the East Midlands, Norfolk and Sheffield
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Start date: as soon as possible, but no later than w/c 30th September 2024. .
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To discuss any details about the role before applying, please contact Mhairi (details on our website)
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (BST) on Monday 22nd July 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Why do you want to work at Unifrog? (250 words)
ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
iii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
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Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 29th July 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Closing date: 12th July
Application Process: Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you an experienced Senior Finance professional wanting to make a real difference for anyone affected by dementia?
We are looking for a strong finance professional to join our Finance partnering team! You will be supporting our Income and Engagement Directorate which includes raising funds so that Alzheimer’s Society can provide essential services to those who need us. You will assist the team with financial analysis and advice that will help shape decision making. This role will involve you to support budget holders to maximise their impact and deliver a high quality, customer focused finance partnering service to stakeholders, including support to operational decision making, commercial development and producing forecasts, budgets and insightful analysis.
You'll have experience in preparing financial reports, budgets, forecasts, business plans, and modelling of financial data. You will advocate and promote the Society's core values (trusted experts, better together, compassionate and determined to make a difference) able working collaboratively with wider teams successfully and professionally to complete tasks.
Additionally, you will have a passionate and motivated capabilities to form excellent and long-lasting relationships with our stakeholders, with a strong commercial acumen combined with credibility with senior level stakeholders.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
This is a homeworking role, but you may be required to travel to attend some meetings and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our flagship offices (London or Birmingham) if/when required.
About you
- Must be a fully qualified accountant with prior experience in a business partnering role.
- Experience of the charity sector is desirable.
- Ability to form strong and long lasting working relationships with team members and stakeholders
- Be confident to question Senior stakeholder's queries and seek answers to solutions whilst providing continuous support.
- Strong Commercial and Financial awareness.
- Proven ability to develop high-quality financial reporting for management.
- Can-do attitude with an ability to prioritise work and meet deadlines.
- Advocate and champion our ED&I mission whilst championing our focus in supporting those affected by dementia.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Director of Fundraising and Engagement
Reports to: CEO
Location: East Molesey office, this is a hybrid work model between remote and office (minimum of twice a week)
Hours: 4-5 days a week
Salary: £55,000 – £63,000 (FTE) dependent on experience
The Director of Fundraising and Engagement plays a crucial part in helping us achieve our vision that no family whose child has cancer, or a life-challenging condition should have to cope alone. With an ambitious fundraising aim over the next 3 years, you will be leading a dedicated Fundraising and Engagement team to generate in excess of £1.2million income annually.
As a vital part of the Senior Management Team, you will report directly to the CEO. Your role involves leading the Fundraising and Engagement team, where you will develop and implement innovative fundraising and engagement ideas along with bringing a high level of enthusiasm. As a hands-on and creative fundraiser, your pivotal responsibility is to ensure Momentum’s income sustainability while fostering personal growth and development for our team members.
Role overview
§ Working with the team collaboratively, responsible for leading the implementation of the fundraising and engagement strategy, which seeks to build and improve existing income streams, accelerate the growth in under optimised and emerging income streams and invest in growth opportunities.
§ Build and maintain a portfolio of high value fundraising streams including legacy giving, major donors along with developing new strategy and approach for individual giving.
§ Develop and deliver Momentum’s annual income strategy to secure in excess of £1.2 million increasing to £1.5 million over the next 3 years.
§ Provide exemplary stewardship of our supporters, focussing on retention and development of supporter journeys.
§ Create opportunities to grow our unrestricted income and support our 3-year strategic plan.
§ Personally manage key trust, corporate and supporter relationships alongside CEO.
§ Responsible for managing, recruiting and leading our incredible fundraising and engagement team to achieve their individual targets
o Line management of key team members includes:
§ Head of Community Fundraising
§ Corporate Fundraising Manager
§ Trusts and Grants Manager
§ Challenge Events Consultant
§ Marketing Manager
§ Track progress towards income and engagement targets, adopting an agile approach to manage risk and directing the team’s efforts to optimise return on investment.
§ Create impactful fundraising and engagement initiatives across all revenue channels, pinpointing key focus areas to enhance the income generation portfolio. Continuously assess and adapt plans and strategies.
§ Monitor the impact of our engagement outputs.
§ Translate budgets and plans into inspiring cases for support.
§ Ensure team budgets are managed effectively.
§ Ensure all targets relevant to your role, within the strategic and operational plan, are met.
§ Be an active member of the leadership team, contributing to the overall strategic and operational plan of the charity.
§ Prepare board reports and attend meetings as required.
§ Optimise volunteer involvement across all fundraising activities and oversee relationships with Ambassadors and other prominent supporters as needed.
§ Guardian of Momentum’s brand, marketing and communications, along with playing a vital role in upholding our reputation.
§ Ensure Momentum complies with all statutory and best practice requirements of Health and Safety for all fundraising and engagement activities.
§ Responsible for maintaining compliance in line with relevant regulatory and best practice requirements, including Fundraising Code of Conduct, Data Protection and GDPR, Gift Aid, and Gambling Commission.
§ Act as a professional representative of the charity.
§ Undertake training as required for your role.
§ Other reasonable requests in line with requirements of the role.
Offer will be subject to an Enhanced Disclosure & Barring Service (DBS) check prior to employment start date. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Person specification
Essential
§ Extensive charity experience at senior level in fundraising
§ Experience of developing and delivering fundraising and engagement strategies and plans.
§ Proven experience in budgeting and monitoring performance.
§ Track record of growing and sustaining income for organisations with budgets more than £1million.
§ Extensive experience of leadership and line management of teams.
§ Excellent track record of setting and meeting income targets.
§ Expert knowledge of fundraising law, standards and best practice.
§ Excellent communication and interpersonal skills with the ability to promote the charity to a range of audiences.
§ Ability to motivate and lead a team of fundraising professionals: building positive relationships, developing clear objectives and providing strategic leadership and support
§ Good project management skills with the ability to oversee multiple projects both small and large as well as established work streams.
§ Excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines
§ Work in collaboration across departments and as part of a cross functional team
§ High level of competence in use of IT including Microsoft Office packages and databases, ideally with Salesforce database experience.
§ Financially astute with experience of setting and managing budgets
Desirable
§ Institute of Fundraising member with Certificate in Fundraising
§ Recent experience of leading multi-disciplinary teams.
§ Event management experience.
§ Flexibility to work some evenings/weekends in line with needs.
This is an exciting opportunity to join the Ancient Tree Forum, a charity whose vision is for the UK’s ancient and other veteran trees, their wildlife, and their heritage and cultural values to be safeguarded now and in the future.
We are recruiting a Finance Officer to undertake all operational finance activities and tasks in our small, friendly and flexible environmental charity.
The ideal candidate will: perform all finance tasks for a small busy organisation, support the Operations Manager with preparation for reporting to funders, governance meetings and the annual reporting cycle and liaise with a wide range of people by email and phone in a professional manner.
The successful applicant will be able to work well in a small team, demonstrate personal resilience, a flexible approach to work, have a commitment to ongoing personal finance development and a commitment to diversity.
The post is offered at 12 hours per week, working from home and involves very occasional travel, on a permanent contract subject to completing the probation period. The basic leave entitlement is 25 days plus public / bank holidays (pro rata).
Please note: we can only employ people currently resident in the UK.
To apply
Please see our website for the job description, application form and equalities monitoring form.
The closing date for applications is midnight on Monday 15th July 2024.
Interviews will be on Wednesday 31st July by Zoom.
The client requests no contact from agencies or media sales.
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. We make a difference to the lives of people coming to us for support, by delivering high quality advice service which reflects community issues and needs. Thanks to our amazing team of staff and volunteers, we support over 10,000 clients a year through our face to face, phone and digital services.
To sustain our team and complement the work we do, we require an experienced Money Adviser to:
- give debt and income maximisation advice, assisting in particular clients who are Thames Water customers;
- tap into Thames Water schemes and support for clients in financial difficulty;
- help clients take positive steps to reduce and manage their debts, acting on their behalf when required;
- evaluate the most suitable debt options and strategies, while maximising incomes;
- negotiate with creditors, including bailiffs, landlords and the Council tax Office, to prevent further action and charges;
- help clients avert possession action for rent and mortgage arrears.
We will offer the right candidate a generous salary with benefits such as annual season ticket loans, cycle to work scheme, generous annual leave and the opportunity for career development within the organisation. You will be part of a warm and friendly work culture where opinions are valued.
Please note:We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled; therefore if you are interested please submit your application as early as possible.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Closing date: Monday 29 July 2024
Interview date: To be arranged with the candidates
Hours of Work: 37.5 hours per week
Location: Flexible across the borough but mainly based in The Lodge Community Hub and Rutland House
Salary: £29,400 per annum + 3% pension
Contract: Fixed Term for 6 months - job share and/or part time hours considered for the right applicant
Responsible to: Cost of Living Coordinator, Adult Support Services Team
The London Borough of Bromley’s All Age Autism Strategy recognises the specific needs of autistic clients in navigating the welfare benefits systems. This role will provide welfare benefits advice and support to autistic clients and their families.
You will undertake welfare benefit checks to ascertain what benefits a client may be eligible for and support them to complete all necessary paperwork to apply for the benefit.
You will provide advice on welfare benefit issues to ensure income maximisation is achieved for beneficiaries and signpost to other local specialist agencies for expertise when required.
You will deliver a professional, impartial, pragmatic and outcome-focused advice service to beneficiaries whilst working to organisational standards, policies and procedures and regulatory requirements.
The service is ‘all age’ and will support parents/carers of autistic children and young people and autistic adults in all aspects of welfare benefits. All applications are subject to satisfactory references, a right to work check and an Enhanced Disclosure (DBS).
Application packs with full details are available on our website via the Apply button.
Closing date: Monday 8th July 2024
Interviews: Friday 12th July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Experience Lead
We are looking for an enthusiastic and motivated individual to join the digital marketing team.
This is a home based role and applications from individuals who are seeking flexible working options are welcomed.
Position: CE313 Digital Experience Lead
Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £46,800 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 14 July 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Digital Marketing, the Digital Experience Lead will help to make a mark on the transformation and future proofing of all Stroke Association websites and microsites whilst helping the digital marketing team to maximise income, supporter recruitment and retention too.
Key responsibilities include:
· Ensure a consistent user experience across all sites.
· Work with the in-house website manager, UX manager, SEO, Content, agency as well as design and development teams to embed our brand and digital guidelines
· Set the standard for website journeys through UX, content production, SEO and website management.
· Support our website experience managers to edit and approve submitted website designs and content within an SLA.
· Be responsible for website governance
· Champion Search Engine Optimisation (SEO) ensuring our website content follows best practise and considers our Search Engine results pages (SERPs) position.
· Provide guidance and technical support to help internal users make the most of existing digital platforms and adopt changes to digital solutions and processes.
· Bring together and manage the optimisation of all sites including our main website and third party microsites
· Lead on the organisation’s analytical and tracking tools
· Lead on the development of digital partnerships
· Line management of your allocated team members
· Set standards for design, development and delivery of digital products and services
About You
You will have experience of:
· Advising on the effective strategic development and utilisation of digital products for marketing and communications.
· Development, delivery and management of digital products and strategies which support organisational goals and objectives.
· Actively championing continuous improvement and data-informed
· Decision making, test-and-learn.
· Successfully developing digital strategies which support organisational objectives and increase traffic and revenues.
· Line management and cross-functional, multi-disciplinary teamwork.
This role requires some travel for team away days.
To fulfil the role, you must be resident in the UK and have the right to work in the UK
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
A charity job 100% focused on helping people get what they need
This is a full-time role in a well-established charity that would really suit someone who wants to make a difference to disabled and elderly people.
Ruils is a user-led charity based in the Richmond and Wandsworth boroughs that supports disabled children and adults and the elderly to live independently, be part of their community and to live life to the full. We support disabled people to take control of their care and support, by helping them to employ their own Personal (care) Assistant (PA). A PA may help someone to get up in the morning, get ready for work or leisure activities and/or help around the house.
We are looking for an enthusiastic results driven person who is eager to learn and develop.
You will be someone who:
- Works in a person-centred way.
- Has great communication skills and really enjoys communicating with others.
- Has experience of understanding what is required and can think creatively to solve problems.
- Has some experience of equal opportunities and what that means to real people every day.
- Is numerate and computer literate and can use Word and Excel to a high standard.
What you are doing now:
- You might be working for or volunteering in a similar charity.
- You may be a graduate looking to get in to the charity sector.
- You may be working in social care for a Borough or district council.
- You might be working as a Link Worker but would like to be able to work with clients longer term.
- Or you may have the skills we need from some other combination of work and volunteering.
Main Duties include:
- Helping disabled and elderly people to live independently by employing a PA to support their needs.
- Helping clients to set up and manage their social care budget.
- Encouraging, supporting and advising clients with any issues that may arise when they have a PA.
- Facilitating the DP Peer Support Group to ensure clients feel supported.
- Developing links and professional relationships with Social Work teams.
- Working with agencies to set up support for clients who may not wish to employ a PA directly.
- Assisting in the development of training and other resources to support employers to manage their DP and PA relationships.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle to work scheme.
- A wellbeing programme including an employee assistance programme (EAP).
We welcome applicants from all walks of life, training and mentoring is provided.
We actively encourage applications from disabled people and people with long term health and mental health conditions.
We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Click the Apply button to apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Are you a commications officer looking for your next challenge?
Respect is a pioneering UK domestic abuse charity, leading the development of safe, effective work with perpetrators, with young people who are abusive and with male victims. We are looking for a Communications Officer to increase our public profile and support our digital marketing and communications.
Respect supports frontline organisations across the UK, so that together we can end domestic abuse.
Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice; we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen.
Respect are recruiting for a Communications Officer that sits within our Influence function. Respect has seen rapid growth over the last few years, our staff team runs a range of projects and core activities and have ambitious plans for further growth and influence. The Communications Officer role is focused on supporting Respect’s communications across our projects and externally and is based within the Influence team.
With a General Election taking place on 4 July we are lined up to influence the incoming government. Respect’s manifesto Stopping Domestic Abuse sets out our asks and we are pleased to note the commitments in the Labour manifesto which states: “For too long, violence against women and girls has been ignored. Our landmark mission to halve violence against women and girls in a decade will require a national effort. We will use every government tool available to target perpetrators and address the root causes of abuse and violence”.
I hope that you will be interested in joining us at an exciting time to help deliver our strategy Stopping the Harm, and create a world where everyone is free from domestic abuse.
We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups on our staff team:
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Black and minoritised people
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Disabled people
We always welcome and support applications from those who have personal experience of domestic abuse.
For further information please visit our website.
CRM Quality Assurance Specialist
Job reference: REQ000765
This is a Fixed Term Contract for 12 Months.
£36,486 pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
Right now, the planet is under threat like never before. But there is hope. At WWF, the world's leading environmental charity, we are dedicated to reversing nature's decline. For over six decades, we've been at the forefront of protecting and restoring our natural world. Facing the urgent challenges of climate change, unsustainable food systems, and habitat loss, our mission is vital.
We're embarking on a transformative multi-year programme, with data and technology at its heart, to deepen our engagement with supporters and enhance our impact. To do this we are building a new CRM platform that can support a growing supporter base as well as enable them to enjoy more opportunities to be involved in what we do.
WWF-UK is seeking a dedicated and experienced CRM Quality Assurance Specialist to join our Supporter Income & Engagement Department.
About the Role
As a CRM Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our new customer relationship management (CRM) system and documentation during the Implementation and Business Change stages. You will work closely with the Business Analyst and CRM Business Change Manager, evaluating processes, creating documentation, helping to write test scripts, report and monitor bug fixes while supporting User Acceptance Testing (UAT), and helping to implement best practices to enhance the overall effectiveness of our CRM platform.
Key Responsibilities
· Aid in the creation of functional, technical or test documentation.
· Address user inquiries, troubleshoot issues during UAT, and offer solutions to enhance user proficiency.
· Create and execute test plans, test cases, and scripts to validate system behaviour.
· Collaborate with our delivery partner to address defects and ensure timely resolution.
· Create and maintain the accuracy of information on the CRM SharePoint hub.
· Aid the Business Change manager in documenting and measuring the benefits that are linked to each of the delivered requirements, collating measures and KPI results and documenting these to aid in communication of the benefits being realised.
· Aid the Business Change Manager by creating training materials.
About You
· You have proven experience in Quality assurance, testing, or business change.
· Familiarity with CRM platforms, especially Microsoft Dynamics, will be an advantage. You have excellent communication and collaboration abilities, and experience of working on a large-scale project with external suppliers.
· You have experience of using tools such as Azure DevOps or Jira to manage system requirements, testing or deployment
· You have an eye for detail and have experience in writing end-user documentation
Location & Flexibility
This role has a UK based contract and as such, you must have the right to live and work in the UK. You’ll be required to work at your contracted office which will be: The Living Planet Centre, Woking, Surrey, GU21 4LL and will need to be able to commute to this location. WWF-UK operates a hybrid working arrangement with a minimum of 20% of contracted hours collaborating in-person with colleagues each month, with the balance being worked from home.
How to Apply
If you are passionate about our planet and want to be a part of the solution, apply today!
Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Harris Hill is working with an arts based charity, who in turn are looking to recruit a freelance Fundraising Consultant for 6 months, 3 days per week on a remote basis.
Scope:
To grow the charity’s fundraising ambitions and meet annual and long-term fundraising targets
To make new connections, new alliances and spread the ambitions of the charity, in order to meet the annual fundraising targets which provide unrestricted funding for the core activities of the Foundation.
Duties:
Lead on the growing relationship portfolio of Funders and Benefactors
Act as the first point of contact for the organisations Funders and Benefactors
Contribute to efficiency and effectiveness of the charity Structure/Governance in line with Trustee Meetings.
Contribute to the annual planning and reporting process, providing regular updates of progress against objectives
Lead, attend and assist with events and meetings with support as appropriate
Act as an Ambassador for the organisation.
Help develop mid-long term Funding Strategy that provides economic sustainability for the Charity for the next 5 years
Build strong relationships with a portfolio of new prospects and pipelines.
This role will ideally have you invoice the client directly for your time, so possible OUTSIDE IR35 available. Please talk to us if you would like to learn more about this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Known internally as My Recovery Platform Executive
Contract Type: 12 months fixed term
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a My Recovery Platform Executive to join our team.
Please see below for more information on what just might be your future role.
About The Role
My Recovery is a platform that provides our beneficiaries with a single source to access Recovery support tools.
The post holder will manage the day to day delivery and co-ordination of our My Recovery platform ensuring content planning, programming and commissioning to deliver an engaging and effective experience for users both existing and new beneficiaries.
Deliver product enhancements & developments for My Recovery, liaising with Eclipse platform team sand external agencies/providers (Giant, OLM & JustGo)
Support the evaluation on going (both Analytics and user research)
Manage the user experience, leading improvements across the platform to deliver the best journeys and engagement including all platform content.
Support the reporting up to Recovery leadership, Exec & Trustees
About You
We are looking for someone with the following skills:
- At least 1 years’ experience of digital product management
- Fully responsible for running and managing content creation plan
- Able to report on all key web and users metrics and propose improvements to achieve. Experienced with Google Analytics.
- Experience sourcing user feedback on digital products, and then how to use this insight to improve experience
- Demonstrable and Exceptional project management skills – a real starter finisher used to getting the most out of internal teams and external agencies.
- Good understanding of website UX
Please see the job description for more details about the role.
The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role that involves representing the Trussell Trust on policy and public affairs in the region/nation, the leadership of a dynamic team of area managers that supports the network of food banks in the region/nation to deliver emergency food, and the coordination of projects and partnerships to support the food banks in our network to reduce the need for their services locally.
Role responsibilities
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Strategic Leadership: Manage the delivery in the region/nation of food bank operations and key strategic projects that are part of the Trussell Trust’s five-year strategy to end the need for food banks.
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Projects and partnerships: Build partnerships and develop projects with organisations to develop and build services and systems that help end the need for food banks, including working with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.
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Policy and public affairs: Engage with a wide range of external bodies, including elected representatives, faith and community organisations, and research bodies.
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Team Leadership: Provide leadership, support and line management to the area managers.
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Risk Management: Ensure consistent quality assurance of food banks across the region, in line with guidance from the safeguarding and quality team at the Trussell Trust, and support area managers to deal with complaints and manage food banks with high risks.
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Cross-organisational working: Act as a liaison between the area team, the wider operations team, and other directorates, managing the flow of ideas and feedback to positive effect.
Person Specification
Technical skills and minimum knowledge:
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Confidently represent the Trussell Trust with a range of stakeholders, including elected representatives, and effectively manage the roll-out of the organisational strategy in the region/nation.
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Knowledge and experience of policy and public affairs, including a track record of successfully influencing politicians and key decision-makers to achieve strategic goals.
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Knowledge and experience of community development or local service provision.
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Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.
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Experience of team leadership. line management and supervision, including dealing with performance issues and using coaching skills.
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Competent and efficient use of IT, including the main Microsoft Office programs and database management.
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This role will require an appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.
Behaviours and competencies:
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Demonstrate a commitment to the values of the Trussell Trust
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
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Excellent communication and interpersonal skills, particularly listening skills.
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Role models inclusive behaviour, values and leadership
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Confident, resilient and self-motivated team player
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Well-organised and able to juggle competing priorities.
The client requests no contact from agencies or media sales.
Are you seeking your next Head of Residential Care opportunity? Do you have previous experience in overseeing a large professional team and multi services that specialises in supporting and protecting people living with complex epilepsy and healthcare needs?
We are delighted to be working with The Meath, to recruit an experienced Head of Care for an initial period of 6 months.
The Meath is proud to offer a world of possibilities for the people that they support as well as opportunity, learning and progression to their teams. The Meath’s beautiful manor house, together with their high-needs facility, Bradbury House, and the Meath Skills and Enterprise Centre, are all set in landscaped grounds. A few minutes’ walk from the centre of Godalming and a stone’s throw from Godalming railway station. They are in a superb location, affording easy access to local amenities, whilst also offering peace and tranquillity.
Your role would be to oversee the care services, providing line management, guidance and advice in all areas of standards, legislation, CQC requirements, safeguarding and KLOEs. Support the Registered Service Managers.
Your duties as the Head of Care, will include, but not be limited to:
- Act as The Nominated Individual for The Meath and the point of contact for the CQC.
- Operate as a member of the SMT in the implementation of senior management decisions, sharing KPIs, business goals and The Meath Values.
- Ensure The Managers maintain current knowledge of CQC compliance and cascade required information to all staff.
- Support the implementation of “I” and “we statements”.
- Report to and take a proactive part in the Health and Social Care Sub-committee of board of Trustees and support delivery of recovery plans.
- Keep CEO informed of all safeguarding incidents.
- Monitor staff numbers and rotas to ensure that The Managers are maintaining safe numbers of support and that 1:1 additional hours are provided.
- To supervise and manage the registered Managers and lead the Managers’ team meetings and briefings.
- Monitor and guide the Managers to maintain paperwork required under legislation, e.g. CQC framework assessment requirements, MCA, DOLs and Safeguarding.
- Regularly attend all services, to monitor standards and provide feedback to the Managers as appropriate.
- Encourage communication and best practice by promoting an open environment for discussion providing the opportunity for constructive feedback.
- Be available in emergency situations to assist and support The Managers.
- To be conversant with and implement the Meath policies and procedures, taking an active role in their review and ensure they are adhered to.
- In collaboration with the Head of Risk and Compliance, oversee the annual KLOE audit process and ensure actions are completed effectively.
Essential:
- Must hold an appropriate Health & Social Care qualification, QCF Level 5.
- Understanding of the fundamental standards and KLOEs
- Knowledge of the safeguarding regulations and required notifications to CQC
- To be able to ‘hit the ground running’.
- To be able to communicate with the general public, trustees, professional bodies, and all other parties both written and verbal.
- Knowledge and experience using Microsoft programmes and Outlook calendars.
- Experience in managing a number of services and multi-disciplinary staff teams.
- Experience with MCA and DOLs and be able to guide and mentor managers through the process.
- To be able to present KPI’s and adjust information sharing alongside trends and changes.
- Experience of inspection process with CQC.
Desirable:
- Experience in developing multiple teams to a high standard and achievement level, instilling a culture of performance and teamwork
- Experience in employee relations issues
- Previous experience in change management within the care sector.
- 3 years in a senior management post in the care sector.
What’s on offer:
You will be entitled to an excellent benefits package and enjoy a great working environment and practices:
- Excellent salary - up to £65,000 per annum.
- 25 days annual leave (plus bank holidays)
- Generous pension Scheme – employer 7% contribution / employee 5% contribution.
- Health policy (cash back policy for optical, dental, therapy treatments & consultations).
- Free on-Site Gym
- Godalming station less than 5 mins walk away / free car parking on-site.
- DBS free of charge.
- Free on-site parking.
- Enhanced company sick pay.
- Employee referral programme