Jobs in surrey

At Turn2us, we believe that everyone should have financial security so that they can thrive. Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

We are searching for a Trust and Foundations Officer to work with the Trust and Foundations Manager to grow Turn2us’ income from grant funding. This role will sit within the wider Philanthropy and Partnerships Team, which will provide opportunities to gain experience working on multiple income lines and innovations, including Major Donor funding, Corporate Partnerships, and digital currencies.

The ideal person for this role may have experience working within the charity sector in a relationship management role and have knowledge of how to work with Trust and Foundations to generate income. Key skills include bid writing or creative writing, analytical skills to support with impact reporting and excellent communication and relationship management skills.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Are you a qualified and experienced youth worker passionate about supporting the lives of young people? Brighton Youth Centre (BYC) has an exciting opportunity to lead our Youth Work team, empowering over 1,500 amazing young people through our thriving hub of activities and support services. If you’re a capable team leader with experience with 13 - 19 year-olds, we’d love to hear from you.

The role

We’re looking for a passionate and experienced Youth Work Manager to lead our Youth Work programme and team of youth workers and volunteers.

Working closely with the CEO, you’ll take the lead on creating and delivering our full Youth Work programme. This includes overseeing a varied schedule of youth clubs, sports sessions, and events, while also planning and delivering sessions yourself. You’ll ensure all work is in line with agreed delivery plans, and you’ll regularly report progress back to the CEO.

A key part of your role will be supporting and managing youth workers and volunteers, making sure they’re well equipped and confident in their roles. You’ll organise regular team meetings, supervision sessions, and training opportunities, and ensure that all activities are properly recorded, evaluated, and reported.

You’ll be responsible for making sure safeguarding policies and procedures are implemented effectively across the programme. You’ll also contribute to fundraising efforts, helping to secure the resources needed to keep our work going strong.

For more information on the role, please access the full job pack through this link: bit.ly/4lfXpjb

Key responsibilities

• Oversee the Youth Work Program's development and delivery.
• Collaborate with staff and young people to develop and agree on delivery plans and budgets.
• Record and evaluate all program delivery following our procedures.
• Recruit, supervise, and support volunteers and staff, leading team meetings as necessary.
• Deliver timely reports for the CEO and funders.
• Conduct proper risk assessments for all activities, adhering to BYC policies including safeguarding and equality.
• Manage budgets and expenditures for specific program areas.
• Record staff hours in coordination with the Operations Manager.
• Participate in training, supervision, staff meetings, and external meetings, and undertake other duties commensurate with the role's responsibilities.

Essential qualifications and experience

• Level 3 JNC qualified or relevant youth work qualification and 3-4 years of experience.
• Experience working with young people (aged 13 - 19 years old) in youth work settings.
• Experience in developing Youth Work Programmes.
• Experience in managing staff teams.

Essential skills and abilities

• Excellent communication skills, with the ability to establish and maintain positive relationships with staff, volunteers, partner organisations and young people.
• Good organisational, planning, writing, budgeting and administration skills.
• Understanding and experience of monitoring and evaluation in a youth work setting.
• Politically and creatively aware with a good understanding of Youth Work principles.
• Ability to challenge, support and reflect appropriately and effectively.
• Ability to prioritise effectively and enjoy multitasking in a busy environment.
• A clear understanding of safeguarding young people and how to maintain appropriate professional boundaries in a Youth Work setting.
• A good understanding of equality and diversity issues and the ability to challenge discriminatory behaviour.

Our offer to you

• £32,000 - £35,000 salary package.
• 28 days of annual leave.
• 2 weeks off at Christmas (during which time BYC is closed).
• Flexible working hours (as some evening and occasional weekend working is expected).
• Time off in lieu of extra hours worked.
• Ongoing coaching and mentoring from our CEO.
• Regular relevant staff training events, and support with additional qualification training
• A supportive working environment.

About BYC

Brighton Youth Centre (BYC) has been at the heart of youth work in Brighton & Hove since 1917. It’s one of the city’s longest-running youth services, and today it’s a lively, welcoming space used by over 1,500 young people each year. More than half of those who come through our doors are aged 16 and over, making BYC especially important for older teenagers.

We’re constantly inspired by the young people we work with. From B.fest, Brighton’s biggest youth-led festival, to the city’s only indoor skatepark, BYC is a place where young people can be themselves, try new things, and feel part of something bigger. We also work closely with partners to make sure support is there when it’s needed, whether that’s for mental health, LGBTQI+ services, or refugee support.

Right now, we’re at a really exciting point in our journey. Thanks to a £7.3 million investment, BYC is undergoing a full rebuild—set to reopen in September 2025. The new centre will be bigger, better, and ready to meet the needs of future generations with modern, purpose-built spaces designed for youth work to thrive.

Contact: If you have any questions regarding this position, don’t hesitate to get in touch. You can find out more about us on our website.

We look forward to receiving your application!

Harris Hill is delighted to be working with Mind Over Mountains to recruit its new Chief Executive Officer. 

Mind Over Mountains is an ambitious and innovative mental health charity that enables people to thrive through therapeutic outdoor experiences. We enable people to restore and sustain their mental health and wellbeing through a highly integrated practice that brings together walking in nature, mindfulness, and professional coaching and counselling. 

As Chief Executive, you will:

• Provide strategic leadership to the charity, working with the core team and board of trustees.
• Bring commercial and fundraising leadership, including the development of new commercial partnerships and continuing the development of the charity’s fundraising function.
• Develop and maintain the charity’s national and regional partnerships. 
• Have accountability for the charity’s financial position.
• Champion equality, diversity, and inclusion as integral to our work and values.

If you are inspired and excited by what Mind Over Mountains does, we’d love to hear from you. 

Job title Chief Executive Officer

Salary £75,000 FTE

Location Home working with travel

Employment term Permanent / flexible - 4 or 5 days per week

How to apply:

If you would like to receive an information pack on how to apply, please send a CV in confidence to Nick Shanks via the apply button. 

For an informal and confidential conversation about the position, please contact Nick at the above address with your contact details, and suitable times to chat.

Closing date for applications: 9am, Wednesday  14th May 2025

Both Mind Over Mountains and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Finance Manager
 

Are you an experienced finance manager - or are you looking to take a step up to manager level? Are you a people person who enjoys collaborating with colleagues as well as with the detail of numbers? Would you be energised by working in a lively and impactful climate charity? We have the job for you!

Position: Finance Manager

Salary: £26,406 for 3 days/week (£44,010 FTE) – Band C2

Location: Hybrid (London & remote) or fully remote considered

Hours: 3 days (21 hours per week) with flexible working patterns

Contract: Permanent

Closing Date: 8.59am, Friday 9th May 2025

About the Role

As the new Finance Manager you will oversee the charity’s finance processes, leading all of the day-to-day financial operations, producing regular financial reporting for the senior management team and board. You’ll work closely with the Co-Director: Strategic Development to monitor financial performance against targets.

Key responsibilities include:

• Managing finance operations including bookkeeping and monthly reporting
• Producing financial reports for the senior team and board
• Supporting budgets for funding applications and projects
• Monitoring income from grants, donations and other sources
• Coordinating the monthly payroll process
• Liaising with auditors for year-end accounts
• Collaborating on strategy and supporting a positive team culture

About You

You might already be in a finance management role or looking to step up. You enjoy getting into the detail but also thrive when working with people and purpose.

You’ll bring:

• Experience in finance or charity financial management
• Strong budgeting and reporting skills
• Great communication and team collaboration
• An eye for detail and confidence working with figures
• Passion for climate justice and equity

We strongly welcome applicants from underrepresented backgrounds including People of Colour, Disabled people, LGBTQIA+ individuals, working-class people, and those with non-traditional educational or career paths.

About the Organisation

A climate charity who create, build, and share ways people can take meaningful action on climate change. Combining personal and local actions into larger systemic change, they face climate dread with a can-do attitude and sense of fun. Whether it’s helping people fix their electronics, turning parking spaces into tree planting zones or lobbying MPs on clean heat, everything is about inspiring more people to take ambitious climate action. With a set of values that guide actions and the organisational culture, daring, joy and community.

Benefits

• 33 days holiday (pro-rata), including bank holidays, plus three Christmas closure days
• Flexible working patterns and remote working options
• Paid "duvet days" for employee wellbeing
• Climate Perks – paid journey days for low carbon holiday travel
• Cycle to work scheme
• Staff discounts on climate-friendly products and services
• Employee assistance programme with free counselling and financial advice
• Paid volunteer and study leave
• Generous sick pay, including time off for periods, menopause, gender-affirming care and fertility treatment
• Good parental leave, family friendly policies and paid carer days
• Training and development budget for every staff member

Other roles you may have experience of could include: Finance Lead, Charity Finance Officer, Management Accountant, Finance Business Partner, Bookkeeper, Head of Finance, Operations Manager (Finance), Budget Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Purpose of role:

To work in partnership with the Head of Training and Qualifications and other colleagues to ensure effective delivery, monitoring and Internal Quality Assurance of Bild BTEC qualifications including Certificates and Diplomas.

Role Summary:

The Qualifications Coordinator will be responsible for coordinating the delivery of Qualifications & Diplomas throughout BILD and the RRN and to assist with the vision of becoming the qualification provider of choice for Learning Disability and/ or Autism Professionals and Providers.

The Qualifications Coordinator will lead on Internal Quality Assurance and other processes to ensure that the requirements of awarding bodies/assessment centres are fully met. 

Head of Listen to Families (London)

Be the voice that drives change. Be the bridge between families and prison healthcare.
For too long, families and carers have been shut out of the prison healthcare system, unable to support their loved ones when they need it most. Yet, their knowledge, experience, and insight are invaluable. When families are involved, outcomes improve—for prisoners, families, the NHS, and the criminal justice system as a whole.

That’s where Listen to Families London comes in. This groundbreaking project, commissioned by NHS London, is transforming how prison healthcare services engage with families and carers. Over the past two years, we’ve gathered the voices of more than 1,500 people, ensuring their experiences shape better healthcare in prisons.

The Role: Champion Lived Experience, Drive Real Change

We are looking for an inspiring individual to take this pioneering initiative to the next level. This is a rare opportunity to work at the intersection of healthcare, justice, and lived experience—ensuring that families and carers are not just heard, but listened to.

You will lead a dynamic project that operates in a quarterly cycle of listening, feedback, and action—working directly with families, NHS teams, prison services, and policymakers to make real, lasting improvements in prison healthcare.

At the heart of this project is our Family Team—a group of people with lived experience of supporting loved ones in prison. You will ensure their voices remain central to everything we do, consulting and involving them at every stage.

What We’re Looking For

We need a strategic thinker, a powerful communicator, and a fearless advocate. You’ll have:

• Experience leading service user involvement or public voice programmes.
• A deep understanding of the criminal justice system, prison healthcare, or both.
• The ability to engage with families from diverse backgrounds—understanding their struggles, frustrations, and hopes.
• Confidence to work at a senior level, influencing NHS decision-makers and challenging the system where necessary.
• We strongly encourage applications from people with lived experience—whether you’ve had a family member in prison, or have been in prison yourself.

Why This Role Matters

This is more than just a job—it’s an opportunity to challenge, influence, and change the way prison healthcare services work. If you are passionate about amplifying the voices of families, breaking down barriers, and creating a more just and compassionate system, we want to hear from you.

Join us. Be the voice that makes a difference. Apply today.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

You may also have experience in the following: Director of Family Engagement and Advocacy, Family and Carer Liaison Manager, Head of Family Involvement in Prison Healthcare, Family Voice and Support Programme Lead, Senior Manager, Prison Family Services, Director of Prison Healthcare Advocacy, Family and Justice Liaison Director, Lead Advocate for Families in Prison Healthcare, Prison Healthcare Family Relations Manager, Strategic Lead for Family Engagement in Criminal Justice, ETC.

REF-220 962

Community Engagement Manager
 
Would you like a role where you can contribute to creating systemic change in prison healthcare?
 
If you can work collaboratively with multi-agency colleagues across healthcare, criminal justice and community-based organisations and have the breadth of vision to identify how family voices might influence change – we want to hear from you!
 
This is an opportunity for you to draw on your knowledge of criminal justice healthcare and play a key role in the delivery of the first Patient and Public Voice service for the families of patients in London prisons. Your role will work across London prisons to develop the mechanisms by which family voices can create change and inform practice.
 
About You:
 
You will be confident at ‘opening doors’ and quick to form collaborative relationships with key stakeholders to ensure that all families have the opportunity to have their voice heard. This role is a great fit for someone who is energetic and committed and has a passion for working directly with local communities and supporting the delivery of effective participation. DBS check and prison vetting will be required for the successful applicant.
 
Organisation:
 
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
 
What we offer:
 
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
 
How to apply:
 
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
 
Other information:
 
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
 
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
 
You may also have experience in the following: Family Engagement Manager, Prison Family Liaison Officer, Community and Stakeholder Engagement Lead, Public Voice Programme Manager, Community Outreach and Engagement Manager, Family Advocacy and Engagement Lead, Prison Healthcare Engagement Coordinator, Patient and Family Voice Manager, Prison and Community Engagement Lead, Stakeholder Relationship Manager, etc.
 
REF-220 961

Prospectus is proud to be partnering with the our client as they look to appoint an Internal Audit & Counter Fraud Manager on a 6 month contract.

This is a key new role within the Internal Services directorate, offering a brilliant opportunity for an experienced audit professional to shape and deliver a strategic approach to risk, assurance and fraud prevention across the organisation.

The organisation is part of the world's largest humanitarian network, supporting people in crisis in the UK and around the globe. Their mission is driven by values of compassion, courage, inclusion and dynamism — and they are seeking someone who embodies these principles and brings deep internal audit experience alongside a passion for integrity and accountability.

As Internal Audit & Counter Fraud Manager, you’ll work directly with the Head of Internal Audit & Counter Fraud, and be responsible for managing a robust programme of internal audits, producing actionable insights, and ensuring a culture of strong internal control. You will also lead on counter-fraud strategy, oversee investigations, and provide trusted advice to stakeholders across all levels, including the Board.

The successful candidate will bring significant experience in internal audit, risk or assurance in large, complex environments — ideally with exposure to both financial and operational audits. Excellent communication and stakeholder engagement skills are essential, as is the ability to work independently while keeping the wider organisation’s goals in view.

This is a fantastic time to join the the charity, and to play a vital role in protecting the trust of donors and ensuring resources go where they’re needed most.

27 hours per week / £36,805 per annum, pro rata / Maternity cover - fixed-term until 31 May 2026 / Based onsite at our Hove office. Hybrid - working pattern to be discussed at interview.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Established in 1996, Dialogue School Counselling is a BACP accredited school counselling service covering Sussex and Surrey. We are looking for an enthusiastic School Counselling Project Manager to join our experienced and supportive counselling team to coordinate and deliver an innovative and clinically excellent mental health and wellbeing service. In delivering the role, you will manage counselling contracts, build and maintain relationships with schools, line manage Dialogue school counsellors, and ensure the highest quality counselling service is delivered to schools, children and young people.

Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

The successful applicant will be a confident, organised individual with some experience of project development work, including project monitoring, evaluation and reporting. You will already have experience of supporting vulnerable young people to include working with risk issues such as self-harming and substance misuse, along with experience of Trauma-Informed practice. Our ideal applicant will also be confident in safeguarding, risk management and multi-agency working. You will need to have experience in service management, and it is desirable but not essential to have a counselling or therapeutic background. If you are a qualified counsellor, you must have BACP membership or be registered with another recognised professional body such as HCPC or UKCP.

Harris Hill Charity Recruitment Specialists are delighted to be working exclusively with Buttle UK - a dedicated charity providing vital support to children and young people living in poverty - as they seek an organised and proactive Office Administrator to join their dynamic team. This full-time role offers the flexibility of a hybrid working arrangement, with three days per week based in their office in Oval (London) and two days working from home.

The successful candidate will play a crucial role in ensuring smooth and efficient day-to-day office operations. The Office Administrator will be the first point of contact for visitors and callers, providing excellent customer service and ensuring enquiries are dealt with in a timely and polite manner. You will manage company correspondence, track office supplies, and help coordinate internal events, including staff meetings and team-building activities. Your ability to keep the office organised and running smoothly will be essential in this role, as well as your support with admin tasks across different teams. In addition to office administration, you will be involved in supporting the Finance & Grants and HR teams. This includes liaising with suppliers, processing invoices, and assisting with payment reconciliation in the grants system, as well as supporting on recruitment, onboarding, and maintaining personnel records.

The ideal candidate will have at least a year of office administration experience, including using databases and spreadsheets. You will have strong IT skills and the ability to multi-task and prioritise in a fast-paced environment. You should be comfortable liaising with people from diverse backgrounds, have excellent attention to detail, and be able to handle sensitive information with confidentiality. A self-starter with a proactive attitude, you will thrive in a flexible, growing charity environment and demonstrate a genuine interest in supporting young people and families facing challenges.
You will be well-supported in your professional development, with opportunities to grow within a collaborative and empathetic team.

To apply, please submit your up-to-date CV to Giuseppe Di Maria via the apply button. 

Please note that cover letters are not required for this recruitment. Shortlisted candidates will be asked to complete an application form to move forward with the process.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact?

We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in South London . We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays.

BHF’s vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It’s more important than ever that we build on our fundraising expertise to raise vital funds to save more lives.

We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate:

• Knowledge and experience of building relationships with a variety of diverse audiences to achieve financial targets.
• Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters.
• The ability to effectively manage multiple and competing priorities to meet deadlines.
• Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
• Curious and data driven to provide insight and analysis to identify and nurture opportunities.
• Creative thinker with exceptional problem-solving skills.

About the role

Across your geographic area of South London:

• Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects.
• Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential.
• Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities.
• Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity.
• Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship.
• Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall.
• Promote BHF’s activities and campaigns to raise awareness and drive income.

This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last.

Working arrangements

This is a field-based role covering South London which includes post codes:

• CR (Croydon) covers Croydon, South Croydon, Caterham, Mitcham, Coulsdon, Warlingham, Thornton Heath, and Purley.
• DA (Dartford) covers Dartford, Bexley, Erith, Greenhithe, and Swanley.
• KT (Kingston upon Thames) covers Kingston upon Thames, New Malden, Surbiton, Chessington, and Epsom.
• SE (South East London) covers Bermondsey, Deptford, Greenwich, Lewisham, and Peckham.
• SM (Sutton) covers Sutton, Carshalton, and Wallington.
• SW (South West London) covers Battersea, Chelsea, Clapham, Fulham, and Wimbledon.
• TW (Twickenham) covers Twickenham, Richmond, Teddington, and Feltham.

You'll need to live in (or within easy commuting distance which is defined as 1 hour from) South London region, or be able to relocate to this region.

This role requires regular travel within the area, and occasionally to other parts of the UK.

You must have a full UK driving licence at the time of application with access to your own vehicle.

There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.

What we can offer you

Our generous staff benefits include:

• 30 days annual leave plus bank holidays
• Private medical insurance
• Private dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance

We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme.

Interview process

This will be two stage interview process. The first stage interview is planned for w/c 5 May 2025.

Concerned about the climate emergency? Keen to use your fundraising expertise to protect the planet for future generations?   

We are looking for an experienced and inspired fundraiser to develop and manage fundraising projects designed to meet Friends of the Earth’s income targets through multi-channel direct marketing campaigns to acquire new high-quality supporters and develop, retain and increase value from existing supporters.

As Individual Giving Officer you will also monitor performance of fundraising projects and make tactical and strategic recommendations to enhance results. You’ll join a passionate team and contribute to the development of individual giving annual plans, manage budgets and work with Friends of the Earth many internal teams, external suppliers and agency partners.

Key Skills and Attributes: 

This role requires a confident fundraiser and project manager with a solid grasp of fundraising from individuals, either donor recruitment or retention, or in direct marketing within the charity or commercial sector.

Experience of developing and managing multi-channel fundraising projects is essential using a range of media channels. These include telemarketing, print (supporter magazine, cash appeals, retention mailings, inserts and cold mailings), paid social media, Display, YouTube, PPC  and email.

You’ll need to demonstrate a good level of organisational, time management and project management skills, and show a great attention to detail, leading on the monitoring and reporting of projects.

You’ll provide strong creative thinking, and work alongside the internal Content and Creative teams to ensure that content is accessible, inclusive, and honours our commitment to Equality, Diversity and Inclusion 

You’ll gain support from the Senior Individual Giving Officer on using the latest CRM database and create mailing selection lists and help take part in quarterly reforecasting. And show a good understanding of the both the charity fundraising sector and the climate crisis, in order to keep up with the latest trends and techniques.

The Individual Giving program has evolved hugely over the past few years, with a big increase in our digital activity and collaboration with campaign teams to create compelling and integrated plans. You’ll need to show a  track record of engaging online audiences, with an ability to produce compelling copy and content.

Each Individual Giving Officer manages a selection of projects across recruitment or experience, rotating project management to support development and learning across the team.

Knowledge of relevant compliance including Fundraising Code of Practice, CAP code, UK data protection law and complaints handling requirements in relation to individual giving is essential.

The team: 

The role is in the supportive and friendly Individual Giving (IG) team, which sits within the Income Generation directorate.

The IG team consists of eight roles:

• Head of Individual Giving  

• Individual Giving Supporter Recruitment Manager   

• Individual Giving Supporter Experience Manager
• Legacy Manager
• Senior Individual Giving Officer x 2
• Philanthropy Officer

• Individual Giving Officer x 2

Each Individual Giving Officer will be line managed by their Senior Individual Giving Officer, and will work closely with the Individual Giving Supporter Recruitment Manager and Individual Giving Supporter Experience Manager   

For more information please read the attached job description.

Closing date: Monday 28th April 2025 (23:59)

Interview date: Wednesday 28th May 2025.

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland 

Salary:  Regional £30,866 - £33,964  per annum, or London £34,358 - £37,456 per annum

(London salary applicable to candidates living in London or those who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

Do you have experience resolving technical incidents?

Could you provide remote technical support to our external engineers while we roll-out infrastructure upgrades?

If so, you could be the Product Administrator we’re looking for!

In this role, you will provide support to third-party engineers, deployment engineers, retail head office staff, and in-store staff. You’ll log all technical incidents, updating our case management system and deployment tracking reports, and ensuring all teams are informed of progress during the pre-roll-out, roll-out, and post-roll-out phases of the retail infrastructure and hardware deployment.

Working alongside the wider project team, you’ll ensure support across all parties involved and the process flows as planned. Whilst keeping all project teams up to date with the progress and ensure follow-up to completion of the deployment.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 

About you

With Windows 10 IoT knowledge, you’ll have previous experience of ITIL and an understanding of TCP/IP networking in a large WAN environment including ADSL Routers.

You’ll have excellent Support Desk skills and proven troubleshooting and diagnostic experience.

To be successful in this role, you’ll also have the following skills and experience:

• Supporting Mobile & Remote users
• General commercial awareness of impact of client requirements
• Excellent communication skills, both verbal and written, able to explain technical information to a non-technical audience.
• Strong team working skills, able to develop strong working relationships with colleagues.
• Able to use initiative to support programme work
• Excellent organisational and time keeping skills
  
  About us
  
  Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
  
  We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 
  
  Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.