Jobs in Sierra Leone

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs.

Visit our website to find out more about who we are and what we do.

Who we are looking for:

We are looking for an experienced Senior Stakeholder Communications Officer to join our Communications and Engagement Team.  You will seek out, capture and write compelling stories reflecting activities across our organisation and you will also work with our Education Directorate as a communications business partner.

You will be joining us at an exciting time of strategic development for our charity, becoming an important part of our journey with autistic people and their families to create a society that works for them.

This is a permanent role working 35 hours a week, Monday to Friday.

To apply for this role, please submit your CV and include a supporting statement clearly explaining your suitability for the role (please refer to job description and person specification).  Please also complete the interview selection task and send this with your application.

Interview selection task

With your application, please share a past example of your story writing that you are proud of.  This could be a case study or an example of where a story you have sourced and produced has been used in a campaign or on an organisation's channel.  Please concisely explain the process you used for researching, content gathering and delivering the piece of work and the different stakeholders involved. Please outline briefly how the piece of work contributed to wider communications objectives and how it was used by the organisation.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
• Eligibility for a Blue Light Card

Where you will be working:

This role can be based anywhere in the UK and can work from home, one of our offices (London or Glasgow) or hybrid.

About our application process:

For more information about this job please contact: Nicola Rattray, Stakeholder Communications Manager.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Royal Voluntary Service has an opportunity available for a Trusts and Statutory Fundraising Manager to join our team. You will join us on a full-time permanent basis, and in return, you will receive a competitive salary of £41,970 per annum. This is a home-based role with occasional National travel.

About the Trusts and Statutory Fundraising Manager role:

The Trusts and Statutory fundraising team meet donations targets by looking for suitable opportunities to apply to trusts, statutory and lottery funders to enable delivery of charitable impact. The Trusts and Statutory Fundraising Manager plays a key role in the development and delivery of the charity’s Trusts and Statutory fundraising strategy.

They attract new large funders to the charity and ensure the highest levels of stewardship to grow and maintain relationships. They investigate and maximise new income opportunities and play a key role in analysing the performance of our portfolio and progress against KPIs. They work collaboratively and influences with other members of the Fundraising directorate, and wider organisation to lead and coordinate cross team initiatives.

They lead on trust fundraising for specific RVS projects, e.g. Virtual Village Hall or dementia services. Ensures that funders’ expectations are met, and targets reached, by managing cross- departmental individuals and groups. They work with the Head of Trusts and Statutory Fundraising to create informed future plans and budgets

Hours:  35 hours, Monday to Friday

Benefits

26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata). Ten weeks company sick pay following successful completion of probation. A great pension scheme

2 x Salary Death in Service Benefit, subject to qualification. Enhanced Family Leave schemes. An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online

A 24-hour doctor line, financial support with dental/optical and other therapies. A free and confidential employee assistance programme with up to six face-to-face sessions counselling included. Extensive online and on the job training to ensure you will succeed in your role

Opportunities to discuss flexible working. Opportunities to develop new skills and progress your career. The chance to make a positive, lasting impact that changes lives, communities and society

What you'll bring as our Trusts and Statutory Fundraising Manager:

Knowledge of the funding sector and the work of the charity, making a credible ambassador for the charity. Understands and implements good funder stewardship practice. Understands the requirements of the fundraising regulator, particularly as it applies to trusts and statutory funding.

Excellent knowledge of trusts and grant givers in the UK, including giving trends. Talented writer, able to craft compelling narratives to showcase our cases for support and our impact. Persuasive interpersonal and negotiation skills.

Highly articulate and numerate. Good analytical skills, including analysing and manipulating data for project reporting. Able to consider patterns and potential and feed into future planning.

Proficient with financial information, including presenting budgets to external audiences. Solution focused, able to work with others to find solutions so that activity can progress.

Substantial (three or more years) proven track record of raising five and six figure gifts from Trusts, Foundations, or public bodies, and demonstrable experience of meeting financial targets. Experience of undertaking prospect research, pipeline management and feeding into future planning. Experience of using Raiser’s Edge or other fundraising databases.

Please refer to the role profile available to view on this vacancy for full details of this opportunity.

If you feel have the skills and experience to become our Trusts and Statutory Fundraising Manager please click ‘apply’ today, we’d love to hear from you!

The closing date for this role is 12 August 2024. However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales, Scotland, and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job summary

We’re looking for an enthusiastic Corporate Partnerships Officer to join our small but mighty Partnerships and Philanthropy fundraising team. The team is made up of seven fundraisers focusing on securing high-value gifts with big impact, both from companies and from trusts and foundations.

Our perfect candidate will ideally have previous experience in fundraising and relationship management and will be confident in growing and managing a fundraising portfolio. We’re looking for a great relationship builder, someone who is self-motivated and creative with excellent research, writing, presentational and organisational skills.

Right now, public awareness of bowel cancer is growing rapidly, making it an exciting time to join us. If you’re interested in playing a part in helping us reach even more people, and motivated to improve the lives of bowel cancer patients, we want to hear from you.

In this role, you’ll work closely with our Senior Strategic Partnerships Manager and Senior Corporate Partnership Officers, to manage our portfolio of corporate partnerships, maximising income and benefits through the delivery of excellent partnership stewardship and a great supporter experience. You'll have your own portfolio of partnerships as well as new business pipeline, including Charity of the Year collaborations, event management and support, partnerships with pharmaceutical companies and sponsorship and Cause Related Marketing (CRM) opportunities.

You'll be joining us at the start of our ambitious and exciting journey, to win more of and grow our strategic, high-value partnerships. You’ll be instrumental in helping our team to reach our ambitious fundraising targets and ultimately improving the lives of everyone affected by bowel cancer.

Closing date: Thursday 1 August 2024, 9am 
Interviews: Wednesday 7 and Thursday 8 August 2024

Safeguarding

Safeguarding is everyone's responsibility and we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. 

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.

We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales, Scotland, and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

We’re looking for an enthusiastic Corporate Partnerships Officer to join our small but mighty Partnerships and Philanthropy fundraising team. 

The team is made up of seven fundraisers focusing on securing high-value gifts with big impact, both from companies and from trusts and foundations. 

Right now, public awareness of bowel cancer is growing rapidly, making it an exciting time to join us. If you’re interested in playing a part in helping us reach even more people, and motivated to improve the lives of bowel cancer patients, we want to hear from you.

Our perfect candidate will ideally have previous experience in corporate fundraising and confidence in growing and managing a diverse fundraising portfolio. You’ll be a proactive self-starter with creative flair who has strong attention to detail and excellent new business, account management, relationship building, pitching and writing skills.

In this job, you’ll work closely with the Senior Strategic Partnerships Manager and wider corporate partnerships team to drive forward new business by seeking and securing innovative new partnerships with high-value companies. You’ll also deliver excellent account management by providing our partners with an inspiring supporter experience. Your portfolio may include large Charity-of-the-Year collaborations, nationwide campaign-based partnerships, multi-year partnerships with pharmaceutical companies and sponsorship and Cause Related Marketing (CRM) opportunities.

You'll be joining us at the start of our ambitious and exciting journey, to win more of and grow our strategic, high-value partnerships. You’ll be instrumental in helping our team to reach our ambitious fundraising targets and ultimately improving the lives of everyone affected by bowel cancer.

Closing date: Thursday 1 August 2024, 9am
Interviews: Wednesday 7 and Thursday 8 August 2024

Safeguarding

Safeguarding is everyone's responsibility and we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. 

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.

We are looking for someone with good administrative skills to join our small and friendly Services Delivery Team. You will provide admin support across the organisation and be responsible for setting up family support courses, both locally and online. This will include liaising with parents/carers, professionals as well as staff and volunteers.

The successful individual will be responsible for supporting all teams with data entry. Along with a colleague, the role has first line responsibility for Check-In Check-Out, our safeguarding procedure for staff and volunteers, including monitoring, recording outcomes, chasing non-compliance and producing a range of reports. You will also train others on this procedure. We are looking for someone who can provide admin support across the organisation, including taking minutes.

You will have extensive administrative experience and have completed a range of admin tasks. The successful individual will have good accuracy, time management and be able to work successful on their own initiative. Good communications skills, both verbal and written as well as good IT skills are essential. You will be able to type at a minimum of 40 words per minute, without errors.

Ideally the successful individual will be located within 1.5 hours travelling distance of Hatfield, Hertfordshire as our head office is based in that location and you would be required to go in from time to time. As this is a home-based role you are required to have a suitable quiet and confidential space in which to work, along with a good broadband connection.

The salary for 35 hours per week is £23,868.35 per annum.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing date:  Tuesday,  30th July 2024

Interview date: Tuesday, 13th August 2024

Are you passionate about gender equality and women's rights? Do you have a knack for building vibrant communities and a strong understanding of fundraising? The Fawcett Society is looking for a dynamic Membership Lead to join our team!

Fawcett values equality and is committed to becoming an anti-racist organisation. We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. In the case of a tie-break situation, we will use positive action on the basis of race and/or disability.

Position: Membership Lead
Location: This is a hybrid role (Office in Angel, London) with applications from remote candidates welcome. Remote postholders would be expected to pay for their own travel to our office or alternate London venue. We anticipate this to be approx. once every two months for team meetings or for Fawcett events.
Salary: £32,000 per year (pro rata – full-time hours are 37.5 per week)
Hours: Part-time (25 hours per week)
Reports to: Head of Trusts and Membership

Why Join Us?

• Make an Impact: Help grow and engage our membership community.
• Collaborative Environment: Work with a passionate team dedicated to gender equality.
• Flexible Working: Choose remote or hybrid working to suit your lifestyle.

About The Role:

• Engage and Inspire: Create compelling content to engage our movement of members.
• Drive Growth: Develop strategies to increase membership retention and growth.
• Collaborate: Work closely with colleagues to align membership initiatives with our mission.
• Lead with Confidence: Champion our membership programme and contribute to strategic decisions.

What We're Looking For:

• Strong Organiser: Manage daily operations and multiple projects effectively.
• Great Communicator: Engage and inspire diverse audiences.
• Data-Savvy: Use data analysis to inform strategies and track success.
• Creative Thinker: Innovate to attract and retain members.

Application Process:
To apply, please view the recruitment pack on our website and follow the online application instructions. We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed.

Closing Date: 11.59pm, Monday 29th July 2024
Interview Dates: Please keep time available on 1st and 2nd August when all interviews will be held.

Working across third sector organisations you will build and maintain relationships to input to policy and influencing, both as SWA as well as jointly with others. You will maintain good working relationships with civil servants, challenging ideas and find solutions where necessary.

The role includes inputting to and submitting consultation responses, researching and writing briefings, preparing for SWA to providence evidence in parliament, keep our communications team up to date with policy inputs and changes, and input to good practice stemming from policy changes. All of these roles, requiring great working relationships across the organisation, but especially with Membership and Training.

We’re looking for someone with experience in a similar role, with specific knowledge of the Scottish policy landscape and the potential that offers. We’re looking for someone who can work across domestic abuse related topics – examples including economic abuse, child contact, the welfare system. We ask that you re a self-starter, ready to apply these skills creatively to meet our strategic priorities.  Excellent written and verbal communications skills go without saying: you’ll be skilled in the ability to engage confidently with a range of different audiences, and be adept at writing to suit them, working alongside colleagues across SWA and our members across the country.

The recruitment panel will be appointing  for this role on a rolling basis. After considering your application, the panel will be in touch if they would like to invite you to interview, please don't delay in applying as the post will close once the position is filled.

About Us

Founded in 2007, KHULA Education is an award-winning South African NGO working in partnership with rural schools and underserved communities in deep rural South Africa to ensure children and youth can access a quality education and economic opportunity.

Over the past 17 years, KHULA has transformed schools that were previously failing into schools that compete at the national level; supported hundreds of young people to access tertiary education opportunities; and helped hundreds more on the path to employment. Each year, we support over 6,500 children, youth and more than 300 teachers. 

About the Role

KHULA Education is seeking an experienced and dynamic fundraising leader to lead KHULA’s fundraising and communication efforts in the UK and South Africa. The postholder will join us at an exciting time and help us to continue our growth trajectory which has seen our annual budget increase from £250,000 to £1 million in the past several years. Supported by the South Africa based CEO, and working closely with the UK Board of Trustees, the postholder will be joined by a new Fundraising Officer who you will line manage.

We’re looking for an entrepreneurial individual with strategic vision who will play an active part in developing KHULA’s future fundraising strategy. 70% of the role is focused on fundraising directly for our work, 30% on managing KHULA’s communications including donor newsletters and social media content (this may evolve with the recruitment of an Officer).

Key Responsibilities

• Steward, retain and grow the support of our existing donor portfolio: KHULA has an existing portfolio of donors including trusts, foundations, corporates, major donors, individual and regular givers, the majority of whom are based in the UK or South Africa. The post holder is responsible for managing these relationships, including bespoke reporting for trusts and major donors, leading donor meetings and involving our Board and CEO as appropriate.
• Donor prospecting and new business: researching and generating new donor leads as well as acting on opportunities provided by our Board and others, converting prospects into supporters of our programmes.
• ​​External communications: creating our quarterly e-newsletter to a database of ~2,000 supporters, managing our social media channels and the Annual Report, in addition to other ad hoc external communications.
• Fundraising innovation: leading on innovation in our fundraising approach, including creative campaigns to increase donations/recruit lapsed donors, developing products and offerings whilst considering cost effectiveness and ROI. Of particular interest is how to harness the giving potential of guests who are exposed to KHULA Education’s work when they visit Fugitives’ Drift Lodge in Rorke’s Drift.
• Financial management and admin: maintaining our donor database, working with the CEO to prepare our annual budget and fundraising forecasts.

Person Specification

Ideally you’ll have held a role with a similar scope of responsibilities around fundraising and communications, however you don’t need to have held a director level role before. Experience in a smaller charity and team is beneficial as you’ll need to be comfortable with both the strategic development side and inputting into wider planning, as well as being a leader who is willing to role up your sleeves and ‘do’.

We are particularly interested to hear from candidates who demonstrate most/all of the following attributes:

• A proven track record of personally delivering income of at least £1 million per year, including new business
• Experience in a fundraising leadership role and confidence in working alongside and advising at board level
• Experience in successfully fundraising from trusts, foundations, major donors and corporates, with experience in other areas (events, legacies etc.) also welcome
• Excellent proposal and donor communication writing skills (written samples of previous work will be requested)
• Self-motivated and able to work autonomously with a largely virtual team
• Comfortable acting in the capacity of charity ambassador, establishing new relationships and identifying new funding opportunities
• Ability to travel to occasional donor and board meetings (x3 per year), in/around London and annual trip to South Africa for 1-2 weeks.

Application Process

We are keen to fill this role ASAP and therefore encourage candidates to submit the below documentation at your earliest opportunity. We will be interviewing on a rolling basis and reserve the right to close the application process early should we find the right candidate. Unless we close the application process early, the final date for receiving applications will be Friday 9 August at 13:00 BST.

1. Your CV
2. A cover letter explaining your suitability for the role
3. Up to 3 writing samples (preferably examples of fundraising communications e.g. donor proposals, reports etc.)

Shortlisted candidates will be invited to the first stage Zoom interview on a rolling basis.

Application Closing Date: August 12th, 2024 at 23:00 BST
Location: Remote or hybrid working within the UK; individuals will be required to attend occasional in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: Full-time - 35 hours a week, Fixed-Term Contract (18 months)
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, and internal pay policies including equity considerations and budget. Due to how salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £44,000 per annum
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurance, 28 days annual leave plus all UK bank holidays.

About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK
(established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformative journey. The Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.

The role
Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in establishing and developing Global Greengrants Fund UK’s Monitoring, Evaluation, Accountability and Learning (MEAL) work. The new role of MEAL Officer will undertake high-quality data management and analysis to produce key learnings on the outcomes of GGF’s grantmaking and other programmatic activity, as well as leading system improvements to our evolving monitoring, evaluation and learning framework in collaboration with global colleagues. They will be providing support to the emerging global learning function, and the role will support the delivery of learning activities across our network to develop clear briefs, learnings and findings that can be used by other functions, including the Communications and Philanthropic Partnerships teams, to strengthen the organisation’s external and internal engagement and knowledge sharing activities. This will include developing appropriate methodologies and tools to collate, validate, summarise, analyse and report on key trends within our grantmaking using and improving on a range of data sources including grantee application forms and reports. Working as part of the UK Programme Support function and reporting to the Deputy Executive Director, the post holder will also collaborate closely with colleagues across the global organisation Global Greengrants Fund, particularly within the Programmes, Communications, and Learning teams towards realising organisational aims.

The candidate profile
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, and/or grant-making organisation. They will be an experienced, senior-level specialist with a strong track record in data collection, monitoring and analysis, with good working knowledge of a range of qualitative and quantitative methodologies, tools and systems, and in using this information to evaluate and recommend adaptations, and in reporting. Higher-level qualifications/certification in a relevant field, post-graduate qualification would be a distinct advantage, particularly in the social sciences and/or use of mixed method approaches. They will have demonstrated experience authoring MEAL related reports, either organisational reports or academic publications; demonstrated ability to coordinate and improve the process of data collection, analysis and reporting and demonstrated experience in managing datasets, databases, programming, and other analysis software. They will have excellent written and verbal communication skills; and be confident in engaging a wide range of internal and external stakeholders, including at senior levels. They have exceptional organisational and research abilities, with strong attention to detail and accuracy, including analysing large amounts of information from disparate sources. They should have excellent interpersonal understanding, relationship building, and interpersonal skills to build strong alliances with diverse constituencies. They also thrive in a virtual environment and are motivated to take on challenges and collaboratively find innovative and creative solutions.
 
The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.

How to apply:
Applications need to be submitted through GGF UK’s job platform by August 12th, 2024 at 23:00 BST. To apply via the job platform and to see the detailed Job Description please click here. You will be required to upload a current CV, along with a cover letter explaining why you want to work for Global Greengrants Fund and how you meet the requirements of the role as part of your application. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion in our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate based on race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.

With increasing numbers of residents requesting our support to investigate and help resolve their complaints, we’re substantially increasing our team of Investigators over the next few months.

As one of our Investigators, you’ll use your proven housing and / or ombudsman casework experience to impartially investigate complaints within our jurisdiction and communicate the outcome of your investigations. On completion, you will use guidance and insight to make appropriate orders that put things right for the resident where there has been a failure.

Specifically, based within our dispute resolution function and using attention to detail, logical and inquisitorial thinking, you will assess landlord responses to complaints against policy, procedure, legislation and any relevant good practice and make decisions about the landlord’s handling of the substantive issue of complaint and its complaint handling.

With clear, concise and plain language skills, you will communicate the outcome of decisions, orders and recommendations to all involved parties within an appropriate timescale, ensuring that work is of a high quality and meets our casework standards.

For this key remit, you will offer the proven ability to analyse large volumes of complex information at pace in order to reach fair and balanced decisions. This skill may stem from your experience within the housing sector, an ombudsman, legal and / or regulatory body. You’ll need excellent communication skills, including experience in producing high quality written reports, as well as the proven ability to actively listen to customers, including those that are vulnerable.

Housing law knowledge will be an asset, though it is your ability to reach fair findings within a high volume, fast-paced and target driven environment that is essential.

In addition to the salary offered, we also offer a range of other benefits including a commitment to a healthy work / life balance, including a 35-hour working week. Roles available on a full-time, compressed hours or a part-time basis.

It’s an exciting time to join us and to contribute your skills to improving residents’ lives and landlords’ services.

For further details, please click apply and download the information pack.

We request that previous applicants for the Investigator role do not apply to this campaign.

CLOSING DATE: n/a. We intend to keep this campaign open during the summer months, though we will be assessing applications in the order in which they are received. We do however reserve the right to pause and / or close the campaign. 

We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.

About Us

School of Hard Knocks (SOHK) is a charity that exists to empower and support individuals who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity (rugby training) and group and one-to-one support sessions, SOHK enables young people to succeed in their education and reach their potential. All of SOHK's activities are underpinned by an evidence-based sport for development framework called the 5Cs.

Overview

SOHK will soon launch its new and ambitious organisational strategy to drive growth and impact. We want to reach and support more young people at a key point in their adolescence and help them to reach their potential. To achieve this, we need to increase our reach to new audiences and convert more people into donors. We also need to optimise our communications to existing audiences; from young people on our courses and their educational professionals to prospect partners and donors.

This role is key to the success of our growth fundraising strategy that will see us double our income. To achieve this we need to optimise our branding, develop new marketing channels and grow our reach. We are looking for someone as ambitious as we are, and willing to help move our charity into the next stage of our development.

Key Responsibilities

• Deliver the Marketing & Communications strategy. Work with the Director of Fundraising and Marketing Consultant to contribute to the development of the the Marketing and Communications Strategy. Lead the delivery of the strategy, track progress and report risks and opportunities to senior leadership team.
• Brand management and development. Maintain and evolve the charity's brand identity. Ensure consistent messaging across all channels.
• Social media management. Plan, schedule and create content for multiple channels. Ensure timely publication and distribution of content. Develop and manage social media content and campaigns. Monitor social media engagement and analytics to refine campaigns.
• Digital marketing. Lead the development of all digital marketing to achieve audience reach and income targets.
• Analytics & analysis. Track and analyse the performance of campaigns by monitoring relevant analytics. Use data to adjust strategies and improve outcomes. Conduct regular competitor analysis to ensure we maximise reach. Develop routine end of campaign analytical reviews and reports.
• Stakeholder Engagement. Build and maintain relationships with key stakeholders including ambassadors and celebrity patrons, providing them with all the assets and materials they need. Develop strategies for stakeholder communication and engagement. Work with partners to create mutually beneficial communications strategies.
• MarComms Advisory Panel Engagement. Engage with our voluntary MarComms Advisory Panel of experts to maximise success of our strategy.
• Graphic Design. Using design software, create promotional and programme delivery materials such as brochures, posters, challenge event packs and social media graphics in line with brand guidelines. Create visual content for all digital platforms.
• Video Content Creation. Conduct interviews with beneficiaries on camera to capture their stories. Edit video footage optimising for use in large-scale event films and for social media content. Develop engaging video content to promote the charity's mission and activities.
• Copywriting & Copy Editing. Write and edit inspiring and engaging content for various digital platforms including website, e-newsletters, and social media. Develop compelling stories and case studies to highlight the charity's impact. Write press releases where appropriate and quarterly ‘Supporter Updates’ for major donors.
• Website Management. Oversee the development of a new website. Update and maintain the charity's website content in line with best SEO practice. Ensure integrations are working correctly i.e. website is correctly integrated with Zapier and is pulling through subscribers to Mailchimp.
• Internal Communications. Develop engaging staff communications and opportunities to share successes and drive motivation amongst staff. Seek new opportunities to share information team-wide.
• Integrated digital processes. Maximise efficiency by building integrated digital systems and processes wherever possible.

Skills & Experience

Essential

• Experience of creating and delivering multi-channel marketing acquisition strategies
• Experience delivering budgets and annual operational plans
• Highly-skilled copy-writer, editor and proof-reader
• Experience of digital marketing and proven record of delivering growth and achieving campaign goals
• Experience of managing external media and creative agencies
• Excellent GDPR knowledge and practice
• Experience of new product development, innovation and project management
• Good understanding of Google Analytics and other reporting tools.
• Experience of integrating platforms where possible to drive efficiency and optimise the customer experience

Desirable

• Knowledge of the charity sector and understanding of Sport For Development
• CRM experience
• Experience of project managing the delivery of new websites
• Experience of using creative design platforms such as Canva and video editing software.

Personal attributes:

• Responsive to the ever-changing digital landscape and trends
• Willing to be part of a fast-paced and ambitious team
• Detail orientated
• Growth mind-set and continually seeking to learn
• Strong stakeholder management skills (internal and external)
• Ability to adapt verbal and written communication skills to suit different audiences
• Confidently manage, influence and negotiate with senior stakeholders
• A highly motivated self-starter able to work proactively, independently and manage multiple priorities
• Able to work flexibly, adapting to the needs of the role and the wider team

Terms of Appointment

• Permanent contract
• Full-time (4 days considered)
• Salary £32,000 - £35,000 pro rata (dependant on experience)
• 25 days holiday plus 3 working days between Christmas and New Year extra. Employers also earn an additional day of annual leave per year of service up to a maximum of 5 days.
• Cycle to Work Scheme.
• 3% employer pension contributions.
• Opportunities for personalised training and development.
• Dynamic, entrepreneurial working environment with flexible approach to working hours and locations where possible.

How to Apply

The closing date for applications is 9am Monday 5th August.

Interviews will take place online on Friday 9th August, so please keep this day free in your diary!

Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am–6pm

Contract length: 12 months (with the possibility of extension depending on funding)

Salary: £16,731 (includes London weighting)

Location: To cover the London area, ideally based in West London or within commuting distance

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the London area.

Deadline for applications: 11th August 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: late August

Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Annual travel card (zones 1-6)

· Be part of a skilled, friendly team with an engaged Board of Trustees

Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

Specifically Seeking Candidates With:

- Living in the London area, ideally based in West London or within commuting distance

- Frontline care experience (desirable but not essential)

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

PR Manager

We are looking for a PR Manager to support our busy press office team, specifically to lead on research and policy communications.

This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: CE314 PR Manager

Location: Home-based, UK Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £47,300 (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 28 July 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 31 July or 2 August 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of PR & Media, the role will help deliver key national media campaigns that call for change to support people to rebuild their lives after stroke and raise the profile of our stroke research.

Key responsibilities will include:

· Managing the team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.

· Working with the Campaigns and Public Affairs team to plan and deliver influencing activity to key stakeholders, Stroke Association campaigners and the general public.

· Working with the Research Communications team to lead the PR approach in promoting grant opportunities, new research and responding to media enquiries.

About You

You will have experience of:

· Drafting, executing and monitoring PR plans against identified briefs and overarching objectives, to deliver strategic communications objectives and to promote specific campaigns

· Managing productive long-term relationships with news and health journalists in the national media

· Working with Policy and Research functions to deliver sustained media coverage, with a strong call to action, ideally in the healthcare sector

· Producing robust and integrated media campaign evaluations

· Working with social media teams

· Working effectively and independently with external agencies and partner organisations (e.g. NHS England)

· Crisis and reputation management

· Managing a team, including during change and of remote line management 

· Working thoroughly and accurately, and with attention to detail, translating complex material into compelling and engaging messages

This role requires occasional travel across the country to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as PR, Campaigns, Communications, Brand, Public Relations, PR Manager, Campaigns Manager, Communications Manager, Brand Manager, Public Relations Manager, Public Relations Officer, PR Officer, PR and Brand Manager, PR Lead, Public Relations and Campaign Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Caseworker (Scotland)

Hours: Full-time 36.25 hours per week worked between the hours of 8am–6pm

Contract length: 12 months (with the possibility of extension depending on funding)

Salary: £26,000

Location: To cover the North & East of Scotland

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the North & East of Scotland.

Deadline for applications: Friday 2nd August

Interviews to be conducted: Early August

Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

 Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

 Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

 What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Be part of a skilled, friendly team with an engaged Board of Trustees

 Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

Specifically Seeking Candidates With:

- Living in the North or East of Scotland

- Frontline care experience (desirable but not essential)

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

- Your own vehicle and a willingness to use it for work purposes (travel expenses will be repaid)

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are proud to be a disability confident employer. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution!