Jobs in Redhill
If you are a talented project manager looking to make a real difference to poeples lives, we have a role for you, leading our energy advice projects in rural Wales.
As Energy Advice Manager (Wales), you will be responsible for our established energy advice services in Powys and Monmouthshire and in the development and delivery of similar services into Ceredigion and wider geographical areas in Wales.
The client requests no contact from agencies or media sales.
Goodman Masson are partnered with a leading mental health charity to recruit for their new Management Accountant.
You will be responsible for delivering the monthly Management Accounts pack as having the opportunity to build relationships and be the finance lead for various areas of the business.
Day to day duties include:
- Deliver the monthly Management Accounts pack by gathering the outputs of the finance function
- Overseeing the full annual audit process
- Line manage and develop 2 Accounts Assistant's
- Continuous improvement of the management accounting process and reporting
- Improve and develop reporting, dashboards and management information
- Lead system and process improvements to enable more accurate information
- Assist with regular rolling forecasts
- Provide business cases analysis, investment appraisals and other analysis for decision makers
- Partner with Heads of Departments in modelling financial and strategic decisions
Essentials:
- Qualified Accountant (ACCA, ACA, CIMA)
- Management Accounting, budgeting and forecasting experience
- Experience dealing with restricted funding
- Post qualified experience within a non-profit organisation
Salary is £56,430 per annum. London based with hybrid working on offer.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Prospectus is delighted to be partnering with the Charities Aid Foundation as they look to recruit a Private Client Manager. Registered as a dual charity in the UK and the US, CAF works closely with citizens across the world to maximise their financial efficiency when giving to their preferred charities.
They are now looking to welcome on board a Private Client Manager to manage a portfolio of high net worth individuals, building strong relationships and educating clients on the work their charity partners are doing. This is an excellent opportunity for candidates looking to break into the charity sector by managing donors and charities across the world. Familiarity with, and experience in, the charity sector is desired but not essential.
Reporting to the Senior Private Client Manager, you will primarily be responsible for the account management of major gift donors seeking assistance in their philanthropic endeavours. When developing new business, you will explain and sell the charitable services to individuals, grantees and business leaders against sales objectives, which are financial, activity and behavioural based. The Private Client Manager will also be responsible for updating the Board and management committee on business development progress and account management highlights.
This is a fantastic opportunity to network with major donors and both domestic and international charities, provide excellent customer care, and learn extensively about the beyond profit sector.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
Contract: Permanent, Full time
Salary: Grade C, £28,148 - £32,519 depending upon experience plus 8% employer pension contribution
Butterfly Conservation is incredibly lucky to have thousands of volunteers who play a critical role in our work, and we want to give them the support they deserve. At the same time, we need to take steps to ensure we have the right volunteer in the right place to deliver our ambitious organisational goals.
We are looking for a Volunteer Development Officer to help us improve the support we offer our existing volunteers, whilst also seeking to increase the diversity of our volunteer supporter base. You will be passionate about helping people to take action for the environment, highly organised and comfortable with both managing routine tasks as well as developing new initiatives.
You will assist in achieving Butterfly Conservation’s Volunteering strategic goals, with a specific emphasis on recruiting, training, communicating with, and celebrating volunteers from diverse backgrounds. Additionally, you will aim to inspire and empower more individuals to take action for butterflies and moths.
This is a remote working role, with occasional travel within the UK as required. You will need to be self-motivated, well organised and able to work independently, as part of a virtual team, and under pressure to meet challenging deadlines.
If you are excited about the prospect of working for a leading wildlife charity and you have a passion for nature, the ability to engage and inspire others and experience in managing and working with volunteers we look forward to hearing from you. Please read through the job description and person specification, to see if you have the right skills to join the team.
Butterfly Conservation is an equal opportunities employer and welcomes applications from people from the widest possible diversity of backgrounds, cultures, and experiences. We are dedicated to encouraging a supportive and inclusive culture. Please tell us if there are any reasonable adjustments, we can make to help you in your application or with our recruitment process.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
No Agencies please
Closing date for applications: 21 July 2024 23:59
Interviews will take place on: 14 August 2024 (Interviews will take place online)
We believe our work has never been more important.
Wildlife is in steep decline across the UK and over three-quarters of butterflies and two-thirds of moths are declining. We recognise it needs a great team with a wide variety of skills to tackle the problems facing butterflies, moths and the environment.
Our staff and volunteers are proud to be part of Butterfly Conservation and are dedicated to making a difference to the environment we live in. We understand the importance of maintaining and expanding our expert and valued team of people and offer a range of roles located all over the UK, from the peat bogs in Scotland to the post room in Dorset.
REF-215147
The client requests no contact from agencies or media sales.
Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.
This role is at the forefront of what we do as an organisation. You will be working across Gloucestershire or Heerfordshire or South Gloucestershire , visiting people in their own homes and giving advice at community events.
This role is home-based but requires extensive travel within the area. It can be either full or part time.
As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.
This can be a demanding role – some of your clients will be facing huge challenges – but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.
A DBS check will be needed: Severn Wye will pay for this.
Why you’ll enjoy working with us
Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.
We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.
If this sounds like an environment in which you’d thrive, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Events Manager
Communications & Engagement
Salary: £38,282 to £43,947 per annum, inclusive.
Job Reference: PSS-COMMS-2024-05
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities.
The role
We are seeking a dynamic and efficient Events Manager to deliver a world-class and sector-leading portfolio of annual events to support LSHTM’s Strategy to both internal and external audiences. Events are diverse and include graduation ceremonies for students, conferences and lectures for academics, policymakers and funders, as well as internal community social events. Working within the Communications & Engagement department, the events team provide best practice guidance to others across LSHTM arranging events through a toolkit.
Who we’re looking for
You should have proven experience in event management, including the coordination of staff and financial resources. You must have excellent organisational skills with ability to multi-tasking to deliver a varied portfolio of events with impact. They will need an exceptional eye for detail, a collaborative and flexible approach with the ability to establish and maintain effective working relationships at all levels. You should be educated to a degree level or hold equivalent experience. Further particulars are included in the job description.
What we offer in return
You will receive a generous benefits package:
· A salary in the range of £38,282-£43,947 per annum (inclusive of London Weighting, on Grade 5 of the Professional Services salary scale).
· An annual leave entitlement of 30 days (pro rata for part-time staff) + additional, discretionary “Wellbeing Days” (plus UK public holidays).
· Membership of the defined benefit Universities Superannuation Scheme (USS) pension scheme, with generous employer contributions.
You will have the opportunity to work in the ways that most suit your work, personal situation and the needs of our School. In line with our Hybrid Working Framework, you would be expected to attend LSHTM’s buildings 8 days per month on average, being flexible to deliver onsite events.
This post is based in London. You will also be based in our brand-new, state-of-the-art Tavistock Place building, which provides high-quality, flexible and sustainable working space for our staff.
Applications should be made on-line via our jobs website. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to the email address available on this advert on our website.
The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.
Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.
Closing Date: Sunday 7th July 2024
Interview Date: Tuesday 16th July 2024
The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.
The Faculty of Medical Leadership and Management (FMLM) is the professional home for medical leadership in the UK and a registered charity (no.1178741). The fundamental objective of the organisation is to improve patient care through better medical leadership, led by the research evidence which links leadership with measurable improvement in the care patients experience.
Given the current challenges facing UK healthcare professionals and providers, the FMLM's deep engagement in supporting doctors and dentists to be more effective leaders has never been more important.
The Director of Commercial Development is responsible for FMLM’s commercial strategy, in-year activity, growth and sustainability. In collaboration with the FMLM Board, relevant committees and the CEO, you will design, develop and implement a sustainable and ambitious commercial strategy for FMLM, ensuring that Corporate Social Responsibility (CSR) and commitment to equality, diversity and inclusion, ethical investing, and mitigating the impacts of climate change remain central to the vision, mission and aims of FMLM.
The post holder is required to identify business opportunities, cultivate relationships with new and existing clients and partners, and develop strategies to maximise revenue generation and market share. Leading on market analysis, identifying emerging trends, negotiating contracts, and overseeing the execution of sales and marketing initiatives, the successful individual will also be responsible for managing FMLM’s financial activities in this area.
How to apply
Application is by way of CV and Supporting Statement.
Closing date: 10am on the 19th July
Interview date: 2nd August in London, N1
Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.
We are recruiting for a new manager to lead our Legacy and In-Memory fundraising team within this department, to grow and deliver Battersea’s strategy, products and associated marketing plans. They will do this by managing the Legacy and In-Memory marketing programme to sustain and develop legacy prospects, managing the budget and operational plans for the programme, and continuing to develop the diversity of the programme through testing scalable and sustainable recruitment channels, product offerings and retention methods.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 18th July 2024
Interview date(s): 24th July 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.
We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.
We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager. You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.
The client requests no contact from agencies or media sales.
At Hestia we support adults and children in times of crisis.
We deliver services across London and the surrounding regions, as well as campaign and advocate nationally on the issues that affect the people we work with. Last year we supported over 19,000 men, women and children.
Executive Director of Finance and Corporate Service
Circa £100,000
Hyrid/London (Aldgate)
Permanent, 39 hours p/w
This is an exciting opportunity to join Hestia’s leadership team as we embark on our new ambitious 5-year strategy. You’ll be responsible for leading the Finance Team and providing expert financial and business advice to the team and board alongside overseeing the work of the Housing Services Team.
You will be highly analytical, strategic and responsive to a complex and fast-paced environment. You will enjoy working organisation-wide and having input to high level decisions, demonstrate personal resilience, be a great collaborator with a sense of purpose and fun.
The successful candidate will be a fully qualified accountant and will also bring:
- Substantial experience of effective strategic leadership, business planning and management in a broader finance and operations role in the voluntary sector, service delivery organisation or housing sector.
- Proven experience of successful development of organisational operating models and business systems transformation.
- Up-to-date knowledge of charity SORP requirements and a good understanding of relevant regulatory framework in all areas of primary responsibility.
- A supportive and visible leadership style with a coaching and empowering approach.
- Excellent communication and influencing skills with the ability to bring financial concepts and issues to life for non-financial colleagues.
- Understanding of, and commitment to, the goals and values of Hestia
If you have the skills, drive and experience to join our highly regarded organisation, we would love to hear from you.
Hestia is committed to diversifying the background of its workforce and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.
Hestia is registered with the Disability Confident scheme. This means that they commit to offering people with disabilities an interview if they meet the minimum criteria for this role.
Please indicate if you would like to disclose a disability for this application. This information will only be used for the purpose of this specific application. You will have the opportunity to provide further information regarding your disability or any reasonable adjustments your may require.
For further information and to make an application, please click the 'apply' button to be redirected to the Prospectus website.
Closing date for applications:Wednesday 24th July
Interviews with Prospectus: 31st July – 2nd August
Interviews with Hestia: w/c 12th and w/c 19th August
Job Title: Finance Business Partner
Salary: £45,000 - £50,000
Hours per week: 35
Location: Home-based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 Bank and Public holidays.
About us at NCT
Our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future. That's why NCT is the charity with a clear and singular mission – we support people as they become parents.
About the role
We are looking for a commercially minded Finance Business Partner to play a crucial role in budgeting, forecasting and producing decision-relevant management information that will support NCT’s ongoing financial sustainability and the successful delivery of its ‘For Every Parent’ strategy.
Some of your key responsibilities include:
· Working with and challenging budget holders and operational teams to produce accurate forecasts and robust budgets
· Analysing financial and non-financial information to produce high-quality, timely management information, including identifying areas of risk and opportunities for performance improvements
· Evaluating forecasting accuracy and applying findings to continuously develop financial models
· Line management of the Finance Assistant (Salesforce), supporting their development and setting their priorities
This is an exciting and rewarding opportunity for someone looking to make an impact in an established and successful Charity going through a period of change and growth.
Please see the attached job description for further information.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page
Closing date for applications: 9thJuly
The client requests no contact from agencies or media sales.
An opportunity for a Funding Manager (healthcare) has arisen in a fantastic charity dedicated to supporting improvements to healthcare and transformative research for local health benefit in East London, and beyond.
Location: London. Hybrid working, 3 days at home, 2 in the office.
Salary: From £44,000 (dependant on experience)
As Funding Manager (Healthcare), you will work closely with applicants within key healthcare settings in developing applications and managing a varied portfolio of prior funding, as well as supporting the delivery of the Charity’s healthcare funding strategy.
The Funding Manager (Healthcare) role will be key in ensuring the charity fund impactful healthcare projects. This includes making the most of funding resources by facilitating the assessment and funding of new grants, managing a proportion of current healthcare funding portfolio, and contributing to monitoring progress of a range of healthcare projects.
You will be an integral part of the busy and ambitious Funding & Impact team, building relationships with healthcare professionals and researchers and working closely with a number of other Charity teams to deliver impact.
The successful candidate will have experience of supporting the development of successful projects, ideally within an NHS/healthcare setting or Higher Educational Institute and will demonstrate knowledge and show an understanding of the healthcare and life sciences sector. You will have experience of grants administration/management/operations in a healthcare, academic, funding agency or charity setting and will possess excellent communication and interpersonal skills alongside the ability to build strong relationships with health professionals and healthcare delivery staff.
If this sounds like you and you’re passionate and motivated by a desire to support healthcare professionals to deliver and translate healthcare improvements for a patient population, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Transport for All is looking for a Head of Research and Training to lead and grow our work on Justice in Practice: where disabled people’s lived experience is meaningfully embedded, appropriately compensated, and responded to in the transport sector and beyond. We have a bold plan for the next five years, and need someone who can support the team to deliver in line with our values.
As a member of the leadership team, you’ll secure funding for and lead delivery of our own research projects, and research projects with the transport industry, academia, charities and other organisations. You’ll lead a unique, disabled-led research and training team who are dedicated to removing barriers to transport for disabled people. This isn’t about gathering yet more evidence – it’s about responding to the lived experience of our diverse community and using research and training to drive change.
Recent projects including collaborating with Sustrans on the Disabled Citizens Inquiry into Walking and Wheeling, facilitating product testing by disabled people of an external organisation’s app for planning barrier-free walking, wheeling and cycling routes, and grant-funded research into removing barriers to accessing transport concessionary schemes. You’ll also lead and develop our Disability Equality Training offering – disabled-led training sessions for transport practitioners that lead to a culture change in the sector.
This is a new role, and the post holder will have opportunities to shape the scope and ways of working of the role – and the wider organisation – to aid delivery of the strategy. As a result, please note that the role is not limited to the elements included here, and has potential to evolve.
We particularly welcome applications from people with lived experience of disability or chronic illness.
About us
Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.
The client requests no contact from agencies or media sales.
We’re recruiting for a Fundraising Project Lead to join Samaritans. You’ll work in a small & friendly team to lead and deliver a programme of virtual fundraising challenges and with plans to grow our current virtual flagship event to include an in-person element. You’ll lead a ‘best in class’ stewardship programme, with engaging content and communications that support participants to maximise their fundraising and build lasting relationships with Samaritans.
You’ll have previous event management or community fundraising experience, within the charity sector. You’ll have experience of managing moderating an online community and excellent project management and written communication skills.
This is a fun and varied role. We’re looking for a creative individual with a growth mindset, who thinks outside the box, brings new ideas to our event portfolio and can tailor their creativity to suit different audiences/groups. We want our events to stand out in a crowded marketplace so we are looking to think differently about how we deliver our events and provide best-in-class supporter stewardship and a great supporter experience.
We are an insight and data-led team with lots of opportunities to attend networking groups, events, webinars and build relationships with people in our sector.
• Permanent contract
• Full time hours (35 per week)
• £35,000-£37,000 per annum
• Hybrid working – This role is ‘linked’ to our central office (Ewell, Surrey), with a mix of home working and office working
• We are passionate about flexible working, talk to us about your preferences
This role will deliver exceptional supporter experiences that build a sense of community and maximise supporter's potential to raise money and awareness for Samaritans, from an annual programme of mass participation fundraising challenges.
Over the past five years we’ve taken a test and learn approach to product development, significantly growing our income, and with exciting plans in 2024/25 this is set to continue. We are aspirational for Samaritans, striving to deliver the best supporter experiences for our passionate and dedicated supporters. We’re also a supportive team, there for each other, seeking out insights and developing our skills. We look forward to finding out more about you.
This is a fantastic opportunity to join us in our life saving mission at Samaritans.
The Person
We are looking for a people person with the ability to lead, develop and support large groups of fundraisers. You’ll have exceptional project and time management skills. You’ll need to be an excellent communicator, be adaptable to changing priorities and have a good understanding of online communities and digital fundraising. You’ll have experience of working with charity supporters in a fundraising environment and an understanding of databases and processes.
If you’re looking for a new opportunity or a chance to learn new skills in a fast-paced fundraising environment, please consider applying. A full outline of the opportunity and what you’ll need to bring to the team is provided in the Job Description here.
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, pick up children or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job.
This role will close for applications at 9 am on 8 July, with interviews scheduled to take place on w/c 15 July.
Are you a strong leader who is passionate about digital transformation and dedicated to making a real difference? Samaritans is looking for a skilled Delivery Manager to join our Digital Services team. You’ll join a passionate and supportive team of experienced individuals, all with the same common goal – of futureproofing our international digital services footprint.
We’re rolling out a cutting edge CCAAS platform (Amazon Connect) which is the central digital platform for contact services including online chat and voice). This platform will be used to deliver a phone call every 10 seconds to our 20,000 volunteers, 24/7 hours per day, 365 days per year. Your role will help to reduce the number of people who die by suicide.
You’ll be a strong people manager, understand about rolling out service management frameworks such as an information technology infrastructure library (ITIL) and be familiar with service desk operations and IT service management. You’ll be passionate about understanding all of the integration points across a vast network of carriers, platforms, vendors and quality assurance partners.
• Fixed term contract until 27 June 2025
• Full time (35 hours per week)
• £49,000-£55,000 per annum
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working
• In-office working: we’d love to see you in the office at least twice per month
• This isn’t a 9-5 role. Given our service delivery model, there is significant evening and weekend working, within your working hours. This role will also require occasional travel to our offices, which are based in Scotland, Wales, England and the Republic of Ireland.
Key Responsibilities:
• Team Management: You’ll lead a group of highly experienced and passionate team mates.
• Procedural Documentation: Collaborate with team members to document current and future processes, develop standard operating procedures, and provide training and support.
• Transitional Preparation: Prepare and maintain documentation for our platform transition, liaise with stakeholders, and ensure seamless knowledge transfer.
• Service Desk Management: Clarify roles, establish procedures, develop a service catalogue and SLAs, and implement KPIs for efficiency.
• Change Management: Coordinate change efforts, develop comprehensive plans, and ensure effective communication and training.
• Stakeholder Engagement: Build strong relationships, facilitate workshops, and keep stakeholders informed of project progress.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline.
This role will close for applications at midnight on 7 July. Join Samaritans and make a real difference.