Jobs in Redbridge
Your new company
Our client is a highly reputable Russell Group University based near Central London focusing on public research. My client is looking for an interim appointment to join on a 3-month contract, to join as part of the principal's office focusing on their new Latin American initiative supporting the Assistant Vice Principal.
Your new role
Business, administrative and personal assistant support service to the Assistant Vice-Principal:
- `Supporting the Associate Vice-Principal Strategic Partnerships to arrange international travel and manage a complex diary of conflicting priorities.
- Supporting logistical arrangements for international trips and overseas workshops for student recruitment. This will include arranging flights and accommodation, preparing trip itineraries and programmes, collating contacts, financial administration and follow-up actions/outcomes.
- Administrative/secretarial service for meetings as required, including preparing agenda papers, minute taking and following up actions as well as inviting and hosting external guests.
- Performing other administrative duties, including supporting with equipment purchase and similar.
General administration and event support:
- Support with the production of reports, business papers, spreadsheets, presentations and other documents.
- Undertake financial administration (including procurement, raising purchase orders and processing expenses claims), ensuring compliance with the financial regulations.
- Support organisation of international and national events with the aim of raising the university's profile, including a Leadership Programme and Research Conference in August.
What you'll need to succeed
You will need experience working as a Personal Assistant, ideally in Higher Education working at a senior level. You will need to have experience working with external and internal stakeholders. You will have experience managing a fast-paced senior member of staff with an ever-changing diary. You will need experience of international travel arrangements, including itinerary management, flights and hotel bookings. You will need experience of organising a large scalae event or conference and servicing meetings. You will need to have a proactive approach, where taking your initiative comes naturally to you, and you will need to be able to hit the ground running.
What you'll get in return
This role is a hybrid role, where you will be expected to be in office a minimum of 3 days a week but will require you to be flexible to match business needs. You will get a temporary contract at a competitive rate at a highly reputable university, to start as soon as possible.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If you have not been contacted, please assume your application has not been successful.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Your new company
Working for a large international development charity based in Angel, London. This is a 12-month FTC which will likely go permanent due to substantial growth. The team works as hybrid, with 1 day in the office per week.
Your new role
- Reporting to the Financial Accounting Manager.
- Carry out the accounts payable function, processing transactions in the accounting system.
- Primary point of contact for questions and assistance regarding entry and payment of invoices.
- Organise and maintain AP files.
- Maintain asset register including additions and disposal, monthly depreciation on calculation and posting the journals into the accounting system.
- Balance sheet reconciliations, including payroll and bank reconciliations before month-end close.
- Processing and posting prepayments.
- Fixed asset management.
What you'll need to succeed
- Strong accounts payable and month end experience.
- Charity sector experience.
- Unit 4/Agresso system experience. Strong at picking up new ones effectively.
What you'll get in return
- 25 days of annual leave + bank holidays.
- Comprehensive medical insurance.
- Employee assistance program.
- etc.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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As Supporter Care and Reception Officer, you will be responsible for a broad range of tasks within the team, including a high level of customer service through all channels of communication while building and maintaining relationships. You will be responsible for donor processing and daily office functions such as administration support, post management, and data processing.
To be an excellent Supporter Care and Reception Officer, you will need:
- Experience working in a customer service environment
- Experience processing donations
- Excellent communication and interpersonal skills
- Excellent IT skills
Salary: £15.00-£18.00 phr
Contract: Temporary
Location: Onsite
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Thank you!
We are excited to be working with a wonderful health charity who are looking for a Fundraising Data Administrator to join their high-performing team. This amazing charity supports each other through the highs and the lows while working tirelessly to drive research to find better treatments.
As a Fundraising Data Administrator, you will be responsible for processing income with a high degree of accuracy, providing end-to-end management of weekly import into the CRM, data transfers and management.
To be an excellent Fundraising Data Administrator, you will need:
- Experience using databases to record information (Raiser’s Edge)
- Experience processing donations
- Excellent IT skills
- Demonstratable commitment to collaborative teamwork
Salary: £ 15.00- £18.00 per hour
Contract: Temporary
Location: Onsite
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Thank you!
Location: Home-based with occasional travel
Job Type: Full time, 37.5 hours
Contract Type: 1 year, Fixed Term Contract
Salary: £51,870
Benefits: 27 days holiday + bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, membership plus many more staff benefits.
There’s never been a better time to join the team! They have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
They want everyone to enjoy the benefits cycling offers to people and the planet. They’ll be sharing more information on their strategy soon but, it will focus on encouraging more short journeys by bike; promoting cycling as a popular, enjoyable, and safe activity for everyone; and striving to make every cycling experience a great one. Come with them on their journey and help them have more impact than ever before!
Tell them why you are the person to drive impact in this capacity. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to them.
This is a maternity cover role with a 1-year fixed term contract.
Applications close: 19th July 9:00am on the closing date.
You may also have experience in the following: Brand Manager, Branding Specialist, Brand Strategy Manager, Brand Development Coordinator, Brand Marketing Manager, Brand Identity Specialist, Brand Management Supervisor, CMO, Marketing and Branding Executive, Brand and Marketing Consultant Director of Marketing Communications, Branding and Advertising Manager, Marketing and Branding Executive, Marketing Manager etc.
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Support the charity on all aspect of volunteering within the Trussell Trust and across the food banks network. This position is accountable to assist with the delivery of the volunteering strategy and promoting excellence in best practice alongside celebrating the impact and contribution of volunteers.
Role responsibilities
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Coordinate the implementation of volunteer focused systems across the Network (e.g. Assemble and Peakon), facilitating access for all and providing ongoing support as needed
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Proactively engage with team across the charity to promote and enable a positive culture of volunteer engagement that values the contribution and impact of volunteers
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Coordinate an effective, engaging volunteering programme for the charity’s key corporate partners
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Develop regular, engaging communications that amplify the voice and impact of volunteers, shared across the charity’s internal and external communication platforms
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Provide expert, specialist support to Trussell Trust staff and the Network on the recruitment and management of volunteers in line with volunteering and EDI best practice through guidance, resources, training and the Helpline
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Line manage a team of volunteers, leading on their development and recognition.
Person Specification
Technical skills and minimum knowledge:
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Working with volunteers or as a volunteer
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Work as part of both linear and matrix teams, both internally and across organisations.
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Working knowledge of CRM and/or VMS systems. Ability to interrogate database and reporting systems to produce and analyse statistics and reports on volunteer activity.
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Manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
Behaviours and competencies:
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An effective communicator, verbally and in writing, able to share complex information in an accessible way to a range of audiences.
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Demonstrates strong interpersonal skills when working through challenges or conflict, doing so in a positive and solutions-focused way
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Role models inclusive behaviours and values
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Demonstrates a strong willingness to learn, especially in areas of volunteering best practice, GDPR and safeguarding
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Demonstrate a commitment to the values of the Trussell Trust.
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
Are you a strategic thinker with a knack for financial performance and control? Do you thrive in dynamic environments, providing insightful analysis and robust financial support to senior leadership?
My client is seeking a Senior Finance Business Partner to join their Commercial Finance team, partnering with key stakeholders to ensure the delivery of high-quality outcomes and impactful financial decision-making.
Main Responsibilities:
- Build strong relationships with senior stakeholders, becoming a trusted advisor
- Conduct complex analysis and provide commercial insights to improve decision quality
- Design and deliver insightful business and financial reporting
- Lead quality planning, budgeting, and forecasting processes
- Mentor junior team members and promote a diverse and inclusive culture
My client is looking for:
- ACA/ACCA/CIMA or relevant qualification
- Solid experience in core accounting roles, specifically month-end oriented
- Proven experience providing management accounting advice to senior stakeholders
- Strong communication skills and excellent attention to detail
- Ability to manage own workload and work effectively within a multi-functional team
My client can offer a flexible approach to working, with 2 days a week going into the office based in central London and the rest working remotely. There is also a strong opportunity for this role to get extended or go permanent.
Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Thank you!
Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential.
This is a really exciting new role within their Finance and Operations team as the Business and Projects Support Officer. Maudsley Charity has been through a period of rapid growth over the last 18 months and you will have the opportunity to showcase your project skills across varied projects all aimed at driving the efficiency, accountability and development of the Charity’s operations and award-winning building. Your work will contribute to vital objectives for the Charity, which in turn means they can can continue to make a difference for people who experience mental illness.
Business and Projects Support Officer
Location: Ortus, Denmark Hill, London 50% (and home working)
Salary: £34,000 per annum plus excellent benefits
Contract: Permanent - Full time
The Finance and Operations Team underpins the Charity’s delivery of its mission and is responsible for management of the Charity’s endowment, financial sustainability and charitable impact, governance and compliance, and management of business operations such as IT, facilities etc.
One of their goals for the next five years is to ensure that the Charity’s assets continue to be in good order, and this job holder will play a pivotal role in ensuring successful project delivery and well-executed business processes.
The charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham, and Southwark), but the work they fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community.
Their small but ambitious team works in a very collaborative and supportive way. They are at the jump-off point of a new five-year strategy and an exciting period of growth. If you have experience in project management/support, business processes, are goal-oriented and like to work with numbers then we would love to hear from you.
Closing date for applications: Wednesday, 17th July at 17h00
Interviews: 29th & 30th July 2024
If you would like to receive the full job description for this role, with details on how to apply, please contact Emma Stone at Harris Hill via the apply button.
The Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
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The YoungMinds Parents Helpline provides parents and carers with life-changing information, advice and support, and we are looking for a Service Manager to join our incredible team. This is an exciting, challenging and critical role, which will lead and support the helpline team in delivering a safe, high-quality, culturally competent and inclusive service to thousands of parents/carers.
You will work closely with the helpline management team to ensure all helpline channels (including telephone, webchat and email) are adequately resourced, and advisers are providing high-quality support to parents/carers who have concerns for their child’s mental health. You will use helpline data and evaluation insight to respond to demand, identify key themes, make continuous improvements to service delivery, and contribute in the strategic shaping and implementation of service development plans.
You will ensure that the Parents Helpline team is accountable to the organisational Anti-racism, Justice, Equality, Diversity and Inclusion (AJEDI) action plan, and lead in ensuring that the service continues to increase cultural competency, accessibility and inclusivity, with a particular focus on supporting service users from Black and minoritised communities.
You will provide line management support to helpline team members including staff, regularly review policy, and ensure the helpline operates in accordance with organisational procedures. You will contribute to the review and development of helpline content, provide expert opinion and relevant information from the helpline to a variety of stakeholders, and represent the service at both internal and external events. You will be a Lead Safeguarding Officer for the organisation, and provide direct safeguarding support to the service when needed.
- proven experience of managing operational aspects of a helpline service that provides advice and guidance to service users
- experience of managing a staff team
- experience of delivering high-quality safeguarding work, and making referrals to statutory agencies as required
- demonstrable knowledge and understanding of how to promote diversity and inclusion within processes, services or teams
- understanding and awareness of AJEDI
This post is offered as a 12 month fixed term contract.
We welcome applications from Black and minoritised, LGBTQIA+ groups and those with disabilities, as they are currently under-represented.
We hope that you would like to join us at a very exciting stage of our growth and development. You’ll be joining a bright, dynamic team who have a passion for supporting our ambitions.
The client requests no contact from agencies or media sales.
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Harris Hill are delighted to be working with a fantastic community related charity to recruit for a Senior Fundraising Events Lead in order to generate income to ensure agreed targets are met, via a portfolio of specific event and fundraising projects.
As a Senior Fundraising Events Lead you will:
- Engage existing and new supporters in the charity’s work and develop relationships with volunteer committees, maximising their fundraising potential for the benefit of the organisation, and assist in other fundraising events projects as requested by the Fundraising & Events Manager.
- Have management over the Community Fundraising Portfolio and be responsible for the growth and development of this area.
As a member of the Team the Senior Events Lead will lead as an ambassador for the charity in fundraising initiatives.
In order to be successful, you must have experienced :
- Experience of implementing and managing a variety of fundraising events
- Previous experience of UK fundraising or relevant experience in income generation through consumer-focused sales and marketing activity with demonstrable success at delivering to and beyond targets
- Experience of managing multiple projects simultaneously
- Experience of budgetary management – monitoring and keeping track of income and expenditure
- Good IT skills, including proficiency in the use of databases
- A good knowledge of organising fundraising and corporate events
Salary: £32,000- £40,000 per annum
Contract type: Permanent
Location: London, hybrid working,
Deadline: on rolling basis
Interview: ASAP
Recruitment process: Cv
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
The Charity
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
About the Team
Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups. We have supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
- creating 90 new sustainable peer support groups in areas of most need over 21 months;
- sustaining and developing the current 145 existing groups; and
- providing support and help to build a sustainable and welcoming community for all peer support groups across England.
This role will mobilise, develop and innovate our existing offer into a new Peer Support Community Hub with the focus on supporting sustainability and building resilience of peer support groups and their leaders. You will support and build our Kinship peer support community.
You’ll work with group leaders to co-create and develop a central hub of accessible and useful resources to help them to sustain their groups, working with colleagues right across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), building a joined-up user experience.
You’ll ensure we use data and insight to innovate the Hub and develop a strong thriving community of peer support group leaders.
About the role
The role of the Peer Community Innovation Lead is to oversee and take accountability for sustaining kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model.
In this context, your team is the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well. Your team will build and develop this ‘peer support community hub’. This will include annual in person celebrations.
Your team will make sure groups feel connected and supported, learn from each other and build a powerful and resilient peer community.
Managing a national team of three, you will develop a strategy and operational plan to build on and mobilise a new peer support community.
The type of person we’re looking for:
Dynamic and people-centred, this role is about innovating and developing a supportive community of peer support group leaders nationally in person and online. You’ll understand the power of relationships and be an excellent communicator. You’ll understand how communities hold their own power and your team will help unlock that. Innovation is key to the success of the Hub and you’ll ensure you’re using best practice and learning to develop it.
An excellent communicator, you’ll develop external specialist partnerships to support group sustainability. You’ll ensure through the National Peer Support Connector role that peer communities are connected and engaging with the new National Kinship Care Ambassador to share insight and best practice.
You’ll be comfortable with using digital technology and tools to build communities, relationships and develop resources.
Please note the closing date is the 8th July.
Size: 1 - 5
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.
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Charity People is thrilled to be working with Latymer Foundation in the recruitment for a Fundraising Manager. The person in this role will be a pivotal member of a brilliant development team.
Job Title: Fundraising Manager
Location: Hammersmith, London - 3-4 days a week in the office during term time and full time working from home during school holidays
Contract: Permanent and full time - 37.5-hour week, Flexible working hours between 08.00 - 19.00 Monday - Friday
Salary: £45K
About the organisation
2024 marks a hugely important milestone for the Latymer Foundation - its their 400th anniversary!
The Latymer Foundation at Hammersmith was established in 1624 by Edward Latymer, a lawyer and local landowner, with the aim of offering financial support to eight children living in the area, providing them with clothes and giving them an education. An education which would not otherwise have been possible for them to access.
Today, the Foundation runs Latymer Upper and Prep School and one of its main aims is to provide bursaries (financial support for school fees) to as many local children as possible, ensuring that any promising and talented child can access a first-class Latymer education, regardless of their family's financial situation.
As of September 2023, the Foundation is supporting bursaries for 1 in every 5 students at Latymer Upper School, and is aiming to increase this to 1 in 4 students by 2024.
The Role
Reporting to the Director of Development, the Fundraising Manager is a key member of a sector leading development team. Latymer's bursary programme is one of the most successful in any UK independent school. Since 2002, the number of pupils receiving means tested support has grown from just 7 to more than 280 as of September 2023, the majority of whom receive between 75-100% fee remission.
This growth has only been possible thanks to philanthropy through the Latymer community: parents, alumni, Governors, staff, and students.
The Fundraising Manager is at the heart of the community fundraising, focussing on the full cycle of cultivation, solicitation and stewardship
Responsibilities:
* Develop and deliver the strategy and tactics to increase giving and participation in support of our annual bursaries appeals (including Upper School and Prep) using a range of channels and touchpoints (e.g. DM, digital, phone campaign, events, face to face)
* Design the stewardship matrix and tactics to thank our supporters and develop compelling content that surprises and delights our donors, including events and the delivery of our annual campaign impact report, Campaign Review
* Provide a supporter experience that increases conversion and retention and builds long-term commitment to the Foundation, especially important this year as we celebrate Inspiring Minds and start to focus on future campaigns
* Develop case studies to illustrate the impact of donations across communications and devise ways to increase opportunities to see these stories
* Utilise insight and data to set, monitor and evaluate appeal/activity performance and inform future tactics
* Manage the process of researching potential donors and other potential supporters of the Foundation
* Manage portfolio of leadership giving donors to make individual approaches to mid-level donors in support of the Bursaries Appeal
* Work closely with the Bursaries Appeal volunteers to raise awareness of the bursaries
* programme and increase giving particularly amongst current parents
* Oversee the student-led bursaries fundraising Club (RAISE)
* Prepare the annual budget proposal for all fundraising appeals for submission to the
Director of Development, focussing on ROI for fundraising channels
* Manage the Fundraising Assistant ensuring they have the direction and resources to be successful in their role
About You
This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.
* Have previous fundraising experience;
* Take an innovative approach to meet and exceed targets;
* Be a confident, assured communicator in English, both in written and verbal form;
* Be focused, well organised, proactive and efficient;
* Be curious and solution-focussed when faced with challenges;
* Be capable of working effectively under pressure and changing priorities;
* Demonstrate good IT and have previous experience of Raiser's Edge or other CRM database.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Green New Deal Rising is looking for a skilled Actions Organiser who can support us to deliver breakthrough actions to make the Green New Deal an election defining issue.
Green New Deal Rising is building a movement of young people from every part of the UK to fight for a response to the climate crisis that totally transforms our economy to deliver a safe climate and fairer society. We believe in people power, and through a combination of disrupting the political system and reaching into our communities, we plan to make the Green New Deal an era-defining issue.
The new Actions Organiser will be focussed on crafting eye-catching and impactful actions that grab media attention and polarise opinion towards our agenda. With a passion for creativity and a commitment to justice, the Actions Organiser will empower diverse communities and lead with creativity and resilience.
CLOSING DATE: This is a rolling job advertisement, we will actively be checking applications and organising interviews. The advert will be closed once we find the right candidate.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is a world-class organisation that promotes the world of design through innovative exhibitions, partnerships, research and learning programmes. With productions ranging from the evolution of the Barbie doll to 20th Century Italian designers, they seek to show us all how design can enable this planet and its inhabitants to thrive.
At present they are looking to appoint an interim Director of Finance & Operations to provide interim cover during a restructure and permanent recruitment campaign.
Key deliverables:
- Ensure the efficient, effective development and running of the organisation’s Finance and Estates departments.
- As a key member of the SLT, support the charity in executing its strategic plan.
- Overall responsibility for the management of the organisation’s financial plans, budgets and financial performance providing executive insight into new initiatives and scenarios.
- Embed a team culture within the finance and operations unit, ensuring personal development and colleague engagement are at the highest levels.
The successful candidate will be a fully qualified accountant and have previous experience of working at board level within a Not-for-Profit organisation. With substantive experience in financial planning and business partnering, you will possess excellent communication skills and be able to convey complex financial information to a diverse range of stakeholders. You will be an empowering leader with strong coaching skills, and the ability to develop and inspire others.
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Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.
The post is part time, three days per week, working Monday, Tuesday and Wednesdays.
About the team
The team works remotely and prides itself in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts, or are still currently serving, and their families.
SSAFA understands that behind every uniform is a person. We are here for that person – when they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: 23:59, Wednesday 10 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Tuesday 23 July 2024 (remotely by MS TEAMS video link).