Jobs in London

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day. 

The role 

This post provides an exciting and rewarding opportunity to help the charity build its profile among regional stakeholders while delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes. The role will sit within NEA’s Policy and Advocacy Directorate and report into the Head of Policy and Public Affairs. 

The Parliamentary and Public Affairs Assistant will provide support to the Policy and Public Affairs team in planning and co-ordinating events, providing general administrative support and providing the secretariat function for the APPG for Fuel Poverty and Energy Efficiency in Westminster. 

The post holder will monitor proceedings in the UK and devolved Parliaments, providing formal regular reporting to the leadership in the Policy and Advocacy Directorate. 

You will be an excellent communicator and will support NEA’s engagement with MPs, Peers, and other stakeholders, managing and updating a contact database to ensure effective communication. You will also provide support to the Head of Wales and Director of Northern Ireland in engaging political audiences in the devolved nations, particularly including representatives from Westminster and including the respective devolved administrations as required. 

What you will need to succeed 

The Parliamentary and Public Affairs Assistant will have demonstrable relevant experience, within a relevant third sector organisation, NGO, charity, lobby group, Parliament focussing on public affairs. You will be able to engage confidently with MPs, Peers, charity partners, and stakeholders, and be able to demonstrate a good understanding of parliamentary procedures and experience of engaging Parliamentarians. This role requires political impartiality and the ability to be discreet. 

You will be an excellent communicator, both written and verbal, and you should be comfortable working in a fast-paced environment with strong organisational skills. 

We are passionate about what we do and we want you to be too! The successful candidate will be able to demonstrate a commitment to our mission to eradicate fuel poverty and for everyone to be able to afford to keep their homes warm. 

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering: 

• £25,592 - £30,558 (Points 7-17) (plus £3,300 London Weighting if applicable). New appointments usually begin at the starting point of the scale. 

• 11.5% non-contributory pension. 

• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for Hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

How to apply: 

Apply online by clicking 'apply now'. 

The closing date for applications is 7 February 2025 at 12 noon.  Interviews will be held in the week commencing 24 February 2025.  Full details of this post and an application form are available on our website. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Please note CVs will not be accepted as part of the application process.  No agency or advertising enquiries please.  

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

As we embark on an ambitious digital transformation journey, we’re seeking a talented Digital Technology Projects Manager on an initial 18 months contract to lead and embed innovative solutions that enhance care delivery and operational excellence.

About the Role

This pivotal role will drive Outward’s digital maturity, overseeing the implementation of key systems such as Digital Care records, Time-Attendance, HR systems, Microsoft 365, and other business-critical platforms. You’ll work collaboratively with senior leaders, operational teams, and external partners to deliver projects that improve efficiency, streamline processes, and foster a culture of digital confidence.

If you’re an experienced digital leader with a passion for transforming organisations through technology, this role offers an exciting opportunity to make a lasting impact in a values-driven environment.

Key Responsibilities

• Lead the delivery of Outward’s digital transformation strategy, ensuring alignment with organisational objectives.
• Manage end-to-end project implementation, embedding systems such as digital care records, Microsoft 365, and HR platforms.
• Ensure seamless integration and ongoing optimisation of digital systems across the organisation.
• Promote a culture of digital confidence, designing training programmes to enhance staff digital literacy.
• Use data and analytics to drive decision-making, monitor performance, and demonstrate impact.
• Provide expert advice to senior leaders and act as a key point of contact for external vendors.

Requirements

Essential:

• Degree in IT, Computer Science, or a related field, or equivalent professional experience.
• Proven experience leading digital transformation projects, with a strong track record of success.
• Excellent project management skills, including budget and stakeholder management.
• In-depth knowledge of digital systems, including Microsoft 365 and other business-critical platforms.
• Exceptional communication skills, with the ability to explain technical concepts to diverse audiences.
• Strong understanding of data security and compliance standards (e.g., GDPR).

Desirable:

• Project management certifications (e.g., PRINCE2, Agile, or PMP).
• Experience in the care or non-profit sector.

• Experience in implementing, or developing, or using the following systems: Sona Time Attendance, Nourish care records, Workable ATS, iTrent HR system.
• Knowledge of assistive technologies and their application in care delivery.

Full JD is available on request.

Benefits

We value our staff and offer a comprehensive benefits package, including:

· 25 days annual leave (excluding Bank Holidays)

· Comprehensive Learning & Development Programme

· Cycle-to-Work Scheme

· Employee Assistance Programme (Health Assured)

· Pension Scheme and Death in Service Benefit

How to Apply

If you’re ready to make a difference and have the skills and experience for this role, please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is 7th February 2025, however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

We are committed to equal opportunities and welcome applications from all sections of the community.

As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

Summary

• Providing consistent, practical and timely advice
• Supporting policy and campaigning initiatives
• Supporting the Church Buildings Council (CBC) and Statutory Advisory Committee (SAC)

• You will need to have knowledge/experience of the use of church buildings, their contents and churchyards and understanding of their architectural and archaeological development, as well as knowledge/experience of the fields of conservation and heritage management in England including planning legislation and the operation of the systems
• You will be required to come into our office in London approximately twice a month

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

International Project Officer

Animal welfare/Research/Veterinary

permanent, full time

Remote working

£37,684.00 per annum

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. The International department is responsible for implementing the charity’s strategy in developing countries and aims to improve the welfare of as many working equids as possible.

We are seeking a project manager to join our International team to manage funds, budgets and accounts and become familiar with the working of local administration and legal requirements relating to partner organisations.  This is not a role that is hands-on with Equids, you will be working with people who rely on them for their livelihoods in the community-based projects that underpin the charity’s presence in lower middle-income countries.

If you are a qualified Veterinarian this would be advantageous but not essential, as the focus of this role is Veterinary and Equid Welfare; ensuring that all practices by anyone associated with the programme are of an acceptable quality in terms of welfare and accepted professional  veterinary standards.  Working with Veterinary specialists you will co-ordinate all veterinary perspective discussions on interventions to address equine welfare across the programme. You will stay informed on current practices, related to Welfare and Veterinary intervention in terms of other organisations and institutions (including other welfare NGOs, Governments, or institutions such as WOAH) and represent World Horse Welfare in meetings, conferences, seminars and consultations concerning equine welfare.

Although UK based you will be required to travel internationally at least four times per year. This role is suitable for remote working, however, there is an expectation for attendance at our head office in Norfolk throughout the year and this will be at your own expense for travel and accommodation.

We offer a generous pension scheme, cash health plan, death in service benefit as well as the bike to work scheme.  Employee sickness pay scheme and a minimum of 31 days holiday including bank/ public holidays and a mandatory shutdown between Christmas and New Year.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide. 

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.  

Closing date for applications:  12th February 2025

This is an exciting opportunity for an experienced project manager and effective communicator with an understanding of Health and Social Care legislation.  As Carers Hospital Support Coordinator, you will be responsible for coordinating an effective support service for family carers who support patients in hospital with the aim of reducing and avoiding hospital readmissions and supporting carers to sustain the caring role.  You will be working in hospitals settings across Redbridge, to provide comprehensive support and information to families and carers. To raise awareness of carers’ needs with professionals in the hospital environment and contribute to carer friendly policies. Your role will be key to the early identification and referral of carers to RCSS and other support services. 

The post holder will need to demonstrate a good understanding of health and social care legislation, be confident in liaising with professionals at all levels and ideally have experience of working with carers or having undertaken a caring role.  The role requires delivery of advice, information and informal advocacy and peer group sessions to carers. The post holder must have at least 2 years’ experience of successful project management and be able to set, record and evidence outcomes.

This new work is funded by the Department of Health and Social Care (DHSC) as part of the Accelerating Reform Fund. Redbridge is one of 7 North East London (NEL) boroughs funded to deliver Carers Hospital Support Coordinators.  The post holder will liaise with fellow Hospital Support Coordinators across NEL to develop effective peer networks and contribute to learning and impact reporting.  This is 12 month fixed term post with the possibility of extension subject to funding. 

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based capable Fundraising Administration & Operations Officer to provide critical support to the Partnerships & Philanthropy and Programme Funding teams.

· Enable smooth operation of systems and processes

· Implement standard operating procedures

· Support high-value fundraising and programme teams to work efficiently and effectively.

· Coordinate diaries, travel, meetings (internal and external)

· Accurate and efficient data collection and reporting

· Oversee Salesforce CRM and manage programme pipelines

· Liaise with colleagues across SOS Children’s Villages UK, the global Federation and external partners

If you are a proactive, detail-oriented professional with experience in operations, systems or administrative roles – and a passion for support teams working to improve children’s lives – we want to hear from you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025 at 23:59 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

LSO Discovery is seeking a motivated education manager to take on the role of Schools Programme Manager. The role will lead on all work across our schools programme, including managing relationships with stakeholders including teachers, senior leaders and community partners to collaboratively design and deliver activity for schools; liaising with schools attending Key Stage concerts and INSET days; creating resources and developing teacher training initiatives.

Are you able to work with Corporates, High Net Worth Individuals, grow our supporter base and are an accomplished Fundraiser. We are seeking a dynamic person with a strong fundraising background to broaden our income streams and help us widen support from the local community. You will build on a track record of working with the local community to tell our story, impress upon the need for our services and and obtain support for our work to end homelessness. Barons Court Project is the only Day Centre in Hammersmith and Fulham and plays a critical role in the borough to serve the most vulnerable. You will be passionate about makeing a diffrernce for our guests by bringing in the funds we need, securing our future and helping us expand our offer. A natural communicator you will have the ability to engage with people from a wide variety of backgrounds in this new fundraising role for Barons Court Project.    

Coin Street has an opportunity for a Creative Spaces Coordinator to join our Commercial team. In this role, you will help generate income by increasing occupancy of our gallery and events venues and through an engaging programme of events and exhibitions at Oxo Tower Wharf, a landmark destination on London’s South Bank. 

In this role you will liaise with clients, coordinate bookings, manage logistics, and ensure that all exhibitions and events run smoothly and successfully. You will also be promoting our venues to new and existing clients and support the marketing of creative programmes and activities.

The role will suit an outgoing creative individual, with a background in arts/design, who can relate to our core values and vision to promote design and creative enterprise. Ideally applicants will have previous experience in sales and with venue hire for events or exhibition spaces and you should be able to balance strong commercial performance with the delivery of high-quality events and exhibitions.

About Coin Street Community Builders 

Coin Street Community Builders (CSCB) is a social enterprise responsible for developing and managing a significant part of London’s South Bank. We have transformed a largely derelict area into a thriving place for people to live, work and visit. 

Our 13-acre estate includes: 

• The iconic Oxo Tower Wharf, home to designer-maker studios, exhibition and gallery spaces
• A successful conference centre
• Cafes, bars, and restaurants
• Parks and the riverside walkway
• Award winning co-operative housing
• An Ofsted Outstanding family and children's centre providing a nursery and family support

As a social enterprise, income we generate stays in the neighbourhood. It’s used to improve and maintain our site which includes Bernie Spain Gardens and the riverside walkway, and to provide a range of free and affordable programmes and activities for families, children, young people, adults, and older people in Waterloo and North Southwark. 

Extras 

In return we can offer you: 
27 days' annual leave (excluding bank holidays)
8% contributory pension shceme (5% employer contribution, 3% employee contribution)
Income Protection, Death in Service and Critical Illness cover
Season ticket loan on completion of probation
Health and wellbeing package including a confidential employee assistance programme and online therapy sessions
Commitment to training and development
Plus, many more

Contract 

Permanent, 35 hours per week. 

Salary 

£33,600 per annum 

Closing Date 

Please submit your application by midnight on Sunday, 9 February 2025. 

Successful candidates will be required to undertake a DBS check.  

JOB DESCRIPTION – Finance & Operations Coordinator

Reporting to: Business Development & Operations Manager

About the role

This role is an excellent opportunity for someone who wants their work to contribute to the effective operational running of the organisation. You will provide a vital link across Collaborate and so you’ll need to be a good communicator and collaborator. You will liaise with our project and internal teams to ensure the accuracy and consistency of our information, to support good management and decision-making. Your work will help us to ensure that we are managing our project budgets appropriately, particularly in relation to expenses and sub-contractor (Associate) costs. 

We’re looking for a highly numerate and well-organised person, someone who enjoys working with data, with impeccable attention to detail and who is eager to support our finance and operations functions.

As with all of our roles, you should seek to embody the values of the organisation in all that you do.

Job responsibilities 

You will be supported by and work closely with the Business Development & Operations Manager and will liaise with our bookkeeper.

Your day-to-day role includes, but is not limited to, the following:

Finances 

• Ensuring our financial records are complete and accurate.

• Processing and approving the team’s monthly expenses.

• Liaising with project teams to ensure project expenses budgets are managed effectively.

• Processing and ensuring our Associates’ invoices are approved and paid each month. 

• Help to develop a new process for approval and payment of our other supplier invoices and will then take on responsibility for that approvals process.

• Managing our invoice schedule, ensuring that we are invoicing for our projects in a timely way

• Liaising with our bookkeeper to maintain the finance inbox, responding to some queries and escalating others where necessary. 

• Informing clients when payments have been received and sending reminders for payment as payment terms are approaching. 

• Liaising with clients (particularly new clients) to ensure that we are set up as a supplier, purchase order numbers are raised to enable us to invoice and that the necessary processes are followed to enable us to be paid for our projects.

• Working with the Director of Finance & Operations to identify, develop and implement improvements to our financial processes and systems. 

• Developing and sharing updates on finances as required, e.g. monthly cashflow updates for the Executive Directors

Operations 

• Ensuring clarity and accuracy on CMAP (our project platform - NB no prior knowledge of this is expected!) for our projects to ensure:

  • Accurate expense handling, to ensure they’re charged correctly to our clients

  • Associate budget allocations are correct and up-to-date

  • Contract budgets match the project budgets and our invoice schedule

  • Checks are carried out before projects are closed

  • You may also be asked to help with other support, checks or analysis to support our smooth project management and oversight

• Acting as key points of liaison between the project teams and the bookkeeper wherever possible and escalating to the BD & Ops Manager and/or the Director of Finance & Ops where needed.

• Working closely with the BD & Ops Manager to develop and improve our operational processes and systems

Challenges of this role 

All roles have their challenges and we think it’s helpful to be open about these and set them out for you to consider if these are challenges you would embrace:

• ‘Managing up and across’ – to enable the effectiveness and development of our finances and operations, you need to work with and make requests of your busy colleagues

• As our organisation develops, our needs will evolve and you will need to adapt and help to drive improvements, developing new processes when needed. This requires an adaptive and learning mindset.

Skills and experience we are looking for:

We don't expect that you will already have experience of doing all of the tasks above. We believe in appointing based on potential rather than simply on past performance. You should have some demonstrable experience in the skills below, which could come from a combination of work, voluntary and/or personal experiences. 

You will be supported by and work closely with the Business Development & Operations Manager, will work alongside our bookkeeper and will also work with the Director of Finance & Operations, all of which will support your ongoing learning and development.

Experience

• Some practical paid working in finance, data or operations, which may also be complemented through relevant personal or voluntary experiences

Skills

• Meticulous attention to detail will be required

• Good communication skills, with a clear and friendly tone when dealing with clients; ability to be confident and proactive in your communications across the rest of the team

• Ability to work independently

• Ability to know when to ask questions and to escalate

• Learning mindset

Important to know:

• Salary: £25,000 pro rata for this permanent role

• Location: we’re a London-based office, but open to explore remote or hybrid working arrangements. Due to the needs of this role, you would need to be in the office at least once a month.

• Working hours: 15-22.5 hours per week, open to exploring flexible working requests that match organisational needs with personal needs/preferences. Possibility to explore increasing hours in the future.

• Additional holiday over Christmas, on top of 25 days' holiday (pro rata) and bank holidays

• Pension contribution

• Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...

• Being part of an inclusive, team-led, learning environment!

About us

Collaborate CIC is at the forefront of pioneering collaborative approaches to social change and public services. As an innovative social consultancy and think tank, we are building the thinking, culture and practice of collaboration to help us meet the challenges of today, together. We work towards a vision of a collaborative society — one that is equitable, caring and sustainable.

To achieve this vision, we act as change partners to public and voluntary sector organisations. We help people to collaborate across sectors, reform public services, put citizens and service users at the centre of their work, develop collaborative and system leadership skills, engage with civil society, and learn together to support change.

We work with a wide range of organisations and sectors. Current and recent clients include Wigan Council, London Councils, Essex County Council, SOLACE, City Bridge Foundation, NHS England, MOPAC, Sport England, Save the Children and the Hertfordshire and West Essex Integrated Care Partnership. We deliver work alone and in partnership with others. As a social purpose organisation, we also share the learning from our work, create tools and resources to support collaboration, connect change makers and host events.

Ultimately, we believe that people and organisations can create a better future together than they can alone, and we bring this conviction, blended with cutting-edge thinking and practice, to all our work.

Please see our website for more information about what we do.

Next steps

Firstly, we would like to invite you to view our role information recording on LinkedIn or our website, where you will be able to hear a bit about the role and what sort of person we think would suit it. If you have questions, please email those to Hannah Tomlinson.

• Apply on BeApplied by midday on Monday 10th February 2025.

• Interview 17-18th February you will meet Hannah Tomlinson and Tara McCaul.

• If a final interview is required, this will be between 24th - 26th Feb so that a decision can be made ASAP.

• We are hoping to make an offer by the end of February with an immediate start or after any required notice period.

Our commitment to our team

We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.

As a Living Wage employer, we believe in paying our team fairly, support flexible working and are committed to promoting equity of opportunity for all. 

Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.

We are looking for a Quality Manager within our Survey Coordination Centre in our Service Delivery team. This is a part time, fixed term contract role. You will need demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems as well as demonstrable experience of translating complex quality concepts into clear, actionable plans. You will need to have demonstrable experience of coaching and training team members on quality processes, as well as demonstrable leadership skills.

Salary: £40,708 - £46,523 per annum, pro rata

Contract period: Fixed term contract - 12 months

Job Type: Part time (30 hours)

Reporting to: Head of Survey Coordination

Team: Service Delivery

Location: Oxford / hybrid working (up to full time from home - must be based with the UK)

In this role you will:

• lead on the development and implementation of the quality management system in the Survey Coordination Centre. You will play a vital role in driving quality and operational efficiency through the application of recognised improvement methodologies.
• In this role you will:
• Lead the analysis of current processes to identify gaps and areas for improvement and optimisation within the Survey Coordination Centre
• Work on the quality control process for outputs, ensuring accuracy and completeness.
• Implement quality assurance standards and procedures to maintain the integrity of outputs, ensuring that all standards and procedures abide by Picker’s Quality Assurance and Information Security Management System, including ISO 20252.
• Implement record-keeping and documentation practices, utilising Picker’s software packages as appropriate (including but not limited to Microsoft Office and Click Up)
• Prepare and present regular quality assurance reports to senior management, highlighting key findings and areas for improvement.
• Lead process improvement initiatives using recognised methodologies (such as Lean or Six Sigma) to identify areas for improvement and develop solutions that drive efficiency, quality, and customer satisfaction.

About you

You will have:

• Demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems
• A thorough understanding of quality management principles, methodologies and best practices.
• Demonstrable experience of translating complex quality concepts into clear, actionable plans
• Experience of coaching and training team members on quality processes, assessing learning outcomes and monitoring progress
• Experience of conducting reviews and audits of project work to review quality standards
• Demonstrable leadership skills, with the ability to engage team members and lead change.
• Excellent oral and written communication skills, using a variety of media
• Empathy with Picker and its aims
• Educated to degree level or equivalent professional experience

This is a summary of the job description. Please review the full job description on our website.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone. We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days annual leave, increasing to 30 days, plus eight public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Are you passionate about finding volunteers to help end Homelessness? Can you work with individuals from the community, corporates and people experiencing homelessness?

We are looking for someone to run and develop our volunteering offer so that we can work with more people, develop new parterships and provide a pathway for our guests to volunteer in a safe environment. You will be able to multi task, working with a range of stakeholders, ensuring that all people feel valued, supported and cared for. This is a new role for our organisation so has plenty of scope to develop and help us achieve more for the people we serve and the wider community.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based dynamic Head of Communications and Digital (maternity cover – 12 months from mid-May) to lead on the strategic implementation of communications and digital initiatives.

• Enhance our brand visibility in the UK
• Ensure effective engagement and communication with our supporters
• Create and implement our digital and content strategies
• Leverage creative content and campaigns
• Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results. 
• Line manage two capable direct reports

If you are a proactive and collaborative communications and digital professional adept at managing a diverse range of priorities, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.

Homeless link’s Leadership Programmes’ aim is to provide leaders and future leaders in the homelessness sector, across England, with the skills, networks and knowledge they need to succeed. This is a new role in the Workforce Development Team to provide vital operational, marketing and administrative support to these programmes and the wider training team.

The successful candidate will have previous experience in a customer-facing role, excellent written and verbal communication skills, a keen attention to detail, excellent problem-solving skills and the ability to work across multiple workstreams, prioritising and managing deadlines. For full details of the role and how to apply please follow the link to our website. 

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.