Jobs in Islington

Trust and Grants Fundraiser

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JOB TITLE:   Trusts and Grants Fundraiser 

SALARY:     £34,482 per annum

HOURS:      Full-time - 36 hours per week

LOCATION: Hybrid option available Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ with optional work at the Orpington site, Tregony Road BR6 9XA 

Please note that this position includes occasional evening and weekend working.

About Us

This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders, and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.

The work of the hospice extends beyond care to the local community. St Christopher’s Professional Learning offer continues to advance national and global leadership in palliative care through a range of impactful initiatives. Other programmes include supporting and shaping palliative care leaders of the future.

The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.

Your new role

We are looking for an experienced Trusts and Grants Fundraiser to join our friendly and dedicated team.

If you are detail oriented, highly organised, and able to manage multiple tasks and deadlines with confidence — and if you’re motivated by making a real difference to end of life care for patients across five London boroughs and beyond — this could be the perfect role for you.

In this hands-on position, you will have the opportunity to shape and grow our income from trusts, foundations and charitable funders. You will be responsible for researching, writing and submitting high quality funding applications, nurturing relationships with existing supporters, identifying new funding opportunities, and ensuring that all communications reflect our mission and impact.

About you: 

We’re looking for someone who:

• Wants a fulfilling role where their work genuinely makes a difference.
• Enjoys a challenge, is proactive in solving problems, and is self motivated.
• Values being part of a supportive team working together towards a shared purpose.
• Has a keen eye for detail and persuasive writing skills

If this sounds like you – we’d love to hear from you.

What you will get in return is a stimulating and rewarding career with an opportunity to influence and make a real difference on a local, national and global scale. In addition, you will benefit from access to excellent training and development opportunities, a number of health and wellbeing schemes, a competitive contributory pension scheme and life assurance scheme with generous beneficiary plan. You will also have access to free on street parking nearby and an onsite staff canteen at our Sydenham site.

What you need to do now if you have experience in securing significant income from trusts and grant makers and you have initiative, enthusiasm and passion for the work of a hospice, please do apply for this great role.

How to apply:

• Please review the Job Description and Person Specification Criteria
• Please address the criteria in the person specification form. This information will be used to select candidates for interview
• Click the ‘Apply Online’ button

Closing Date:  7th April 2026

Interview Date: 13th April 2026

Salary: £40,000 per annum (pro rata)
Hours: 20–25 hours per week (ideally across 5 days; some flexibility considered)
Location: Dagenham (on‑site) with weekly travel to Hornchurch
Contract: Part‑time, permanent
Requirements: CIPD Level 3 (essential)

Who We Are

Harmony House Dagenham CIO is a long‑standing community charity supporting vulnerable residents across the London Borough of Barking & Dagenham and Havering. Established in 1993, we run three nurseries serving over 200 families (Dagenham, Castle Green, and Hornchurch) and deliver a wide range of community projects aimed at reducing social isolation and empowering people of all ages to live with independence, purpose and joy.

We are proud to be a trusted, warm and inclusive community hub, supporting children, families, the elderly and those facing disadvantage.

About the Role

We are looking for a proactive and people‑focused HR Generalist to oversee HR operations across our nurseries and community programmes. This is a hands‑on generalist role, ideal for someone who enjoys working closely with staff (70+), supporting managers, and helping to shape a positive and consistent people culture.

You will play a key role in ensuring our HR practices are effective, compliant and aligned with our values.

Key Responsibilities

HR Operations

• Manage the full employee lifecycle: recruitment, onboarding, training, performance reviews and exit processes.
• Maintain accurate HR systems, staff files and records.

Compliance & Best Practice

• Ensure safer recruitment processes across all nursery settings.
• Work with managers to maintain compliance with safeguarding, employment law and internal policies.

Employee Relations & Support

• Provide clear, supportive advice to managers and staff on HR policies, performance, wellbeing and conduct.
• Manage absence reporting, return‑to‑work procedures and occupational health referrals where needed.

Culture & Workforce Development

• Support senior management with workforce planning and staff engagement.
• Coordinate training requirements, mandatory updates and professional development.

Person Specification

Essential

• CIPD Level 3 qualification
• Experience in a generalist HR role
• Strong understanding of UK employment law
• Excellent communication and organisational skills
• Ability to work autonomously and sensitively with confidential information
• Positive, supportive approach to working with staff at all levels

Desirable

• Experience in early years, education or charity settings
• Knowledge of safer recruitment practices

Working Pattern

• 20–25 hours per week
• Ideally worked across 5 days, but flexibility considered
• Fully on‑site across our Dagenham locations
• Weekly travel to Hornchurch required (travel requests communicated with notice)

Benefits

• 25 days annual leave plus bank holidays (pro rata) with additional leave gifted to all staff during the December festive period
• Enhanced and statutory sick pay arrangements
• Pension scheme (standard eligibility under auto‑enrolment)
• Strong organisational policies promoting equality, safeguarding, respect and dignity at work
• Clear grievance, disciplinary and whistleblowing procedures ensuring a fair and safe environment
• Supportive team culture within a highly respected community charity

How to Apply

Please submit your CV and a short cover letter explaining your HR experience and why you would like to join Harmony House.

Harris Hill is delighted to be supporting the recruitment of a Head of International Programmes for a respected international Catholic charity supporting seafarers, fishers and their families worldwide. The organisation operates an extensive global network spanning more than 50 countries and hundreds of ports, delivering vital practical, pastoral and welfare support to those working at sea.

Reporting to the CEO, the postholder will lead the development and delivery of the organisation’s international strategy, strengthening partnerships across the global network and identifying opportunities to expand programmes. You will build and maintain strong relationships with international partners, develop a pipeline of high-impact projects, and secure funding from corporates, trusts and foundations. The role will oversee programme delivery, grant management and reporting, ensuring compliance and impact, while also contributing to business planning, budgeting and organisational leadership. You will represent the organisation externally, both in the UK and internationally, and play a key role in enhancing its reputation and influence across the sector. You will also play a key role in strengthening organisational capability across the global network, supporting training initiatives and capacity building for international colleagues. Acting as a senior adviser on international affairs, you will provide insight to the CEO and contribute to informed decision-making at leadership and board level.

We are looking for a confident and strategic leader with significant experience in international programme management within a development or humanitarian context. You will bring a strong track record in grant fundraising and stakeholder engagement, alongside experience of leading teams and delivering organisational strategy. The successful candidate will be highly organised, commercially aware, and able to translate complex ideas into compelling cases for support. Strong communication skills, cultural awareness, and the ability to work collaboratively across diverse global contexts are essential, as is a proactive and resilient approach.

Please note that to be considered for this role, candidates must have prior experience within the charity sector, alongside a background in international programmes. Unfortunately, applications that do not meet both of these essential criteria will not be progressed. Only successful applicants will be contacted with further information.

To apply, please submit your up-to-date CV by 23:59 on 19 April.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Could you do a job where you change lives?

Could you lead recruitment across the organisation, ensuring high-quality staff are appointed to support the delivery of excellent services. Apply now!

Join Pilgrims’ Friend Society, a long-established Christian charity dedicated to supporting older people through our warm, faith-based communities.

We are seeking a Recruitment Lead to manage our recruitment. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We’re a growing charity that invests in its people, offering real opportunities for development and progression. You’ll join a supportive team where your work is valued and your growth matters.

As a Recruitment Lead, you’ll play a crucial role in identifying and attracting top talent.

If you have experience in recruitment, and a desire to make a real difference, we’d love to hear from you.

For more information, please read the job pack here

Responsibilities:

• Lead and coordinate recruitment activity across the organisation, ensuring vacancies are effectively advertised and managed.
• Work with managers to understand needs and develop recruitment plans.
• Manage end-to-end recruitment processes including advertising, screening, interviews and offers.
• Conduct and manage the Certificates of Sponsorship (CoS) process in line with UK immigration and sponsorship requirements where applicable.
• Ensure all recruitment activity complies with employment legislation and organisational policies.
• Support and advise managers on recruitment best practice and interview processes.
• Manage relationships with job boards, recruitment agencies and other attraction channels.
• Identify and utilise the most effective sourcing channels, including job boards, social media, networking events, and employee referrals.
• Some travel may be required to support with open days or external recruitment events.
• Develop initiatives to strengthen the organisation’s employer brand and attract candidates aligned with the mission and values.
• Monitor recruitment metrics and provide reports to support workforce planning and improvement.
• Identify opportunities to improve recruitment processes, systems and candidate experience.

Skills/Experience:

• Minimum of 2 years recruitment experience.
• Experience with Recruitment agencies or internally managing end-to-end recruitment processes.
• Experience using applicant tracking systems (ATS) and HRIS.
• Knowledge or experience of the Certificates of Sponsorship (CoS) process and immigration compliance (desirable). 
• Strong organisational skills and ability to manage multiple vacancies simultaneously.
• Excellent communication and interpersonal skills.
• Able to travel to various sites as required for the role.
• Ability to analyse recruitment data and use insights to improve recruitment outcomes.
• Proactive approach to learning and developing knowledge of recruitment and the social care sector.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

35 hours a week. Monday to Friday

Travel required for the role

Benefits:

• Remote working
• Flexible working hours
• 6.6 weeks’ paid holiday per year, including bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do.

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

We are looking for a passionate Disabled person to join our organisation as a Trainee Caseworker. 

Hours: 21-28 hours per week (flexibility around working hours/pattern)

Trainee Salary Band: £24,720 - £28,840 (pro rata and per year)

Start Date: 1 May 2026 or as soon as possible thereafter

Location: Hybrid (Home and Vestry Hall, Mitcham)

Contract Type: Fixed term until 1 May 2027.

Over one year, we will train, develop and coach an individual to build skills to provide casework support relating to health, welfare benefits, grant applications, discretionary travel, housing, aids and adaptations and/or adult social care.

The role will support our accredited Information and Advice Service and Speaking Up Service. 

Previous experience is not essential but a passion to fight for justice and an interest in learning and developing your skills, knowledge and practice is. 

Finance Business Partner

London, hybrid working (2 days in the office) £50,000 – £55,000 plus excellent benefits

Looking for a role where you can genuinely influence decisions rather than just report the numbers? Want to work somewhere that values collaboration, flexibility, and gives you exposure across a wide range of finance activities? Keen to step into a position where you can build strong relationships and really see the impact of your work?

This is a brilliant opportunity to join a well-known, purpose-driven organisation at an exciting time of change. Following a recent restructure, they’re strengthening their business partnering function and are looking for a Finance Business Partner to join the team. You’ll be working closely with stakeholders across the organisation, helping them understand their numbers, make better decisions, and ultimately drive performance. It’s a role with real variety and visibility, where you won’t be stuck in a silo.

What you’ll do

• Act as a trusted partner to senior leaders, shaping budgets, forecasts and key financial decisions
• Take full ownership of cost centres, delivering sharp insight that drives better budget management and accountability
• Produce high-quality month-end reporting, bringing numbers to life through clear, concise and impactful commentary
• Lead budgeting and reforecasting cycles, using variance analysis to challenge assumptions and improve performance
• Ensure restricted funding is accurately managed and reported, safeguarding compliance with donor requirements
• Deliver robust financial modelling and scenario analysis to support strategic projects and funding bids
• Strengthen financial control by overseeing purchase orders and invoices, ensuring accuracy and discipline across spend
• Build strong, credible relationships with non-finance stakeholders, improving financial understanding and confidence
• Play a key role in audits, compliance and finance projects, contributing to continuous improvement across the function

You’ll be joining a supportive and collaborative finance team where people are approachable, and ideas are welcomed. The role offers a great balance of autonomy and support, alongside hybrid working and a strong benefits package including generous annual leave, pension, life assurance and access to a wide range of discounts and wellbeing support.

What you’ll need

• Hold a full accountancy qualification
• Strong experience in management accounting or finance business partnering
• Confidence with budgeting, forecasting, variance analysis and month-end processes
• The ability to translate financial information into clear, practical insight for non-finance stakeholders
• A good understanding of core finance processes, including transactional finance
• Strong communication skills and a proactive, collaborative approach
• Experience in a complex organisation or from practice would be beneficial, but not essential

Applications are reviewed on a rolling basis, so please apply as soon as possible.

We have an exciting opportunity for a Hub Team Leader to join the Victim of Terrorism Unit team in our national hub for 37.5 hours a week.

Do you want to lead a team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As a Hub Team Leader you will ensure the delivery of excellent services to victims, both adults and children and young people, in accordance with the service specification and performance targets. You will support and manage operational staff, to ensure that the overall objectives of supporting clients is achieved.

You will work collaboratively with the Operations Manager/ Management Team, to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients.

Youwill focus on performance management of direct line reports including the allocation/auditing of cases; collation of service performance reports; measuring KPIs; setting performance targets and undertaking quality compliance. This role will also lead on the development and delivery of training and information packages to a wide range of audiences and will be responsible for managing some of these key relationships.

You will help to support the Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the role:

Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington, Camden and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.

In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.

At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified. 

Please note there will be a second round of interviews in service for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Are you someone who sees the person behind the problem - and wants to help them find a way through? Vineyard Community & Richmond Foodbank is looking for a warm, motivated Community Outreach Caseworker to join our team in Richmond, working alongside people facing some of life's toughest challenges.

This is a brand new role, created as part of our Five-Year Strategy, and it's an opportunity to shape something from the ground up. You'll carry out guest assessments and triage, develop personalised support plans, and work with individuals experiencing homelessness, mental ill health, financial hardship, addiction, and more - connecting them with the right support and walking alongside them on their journey toward stability and hope.

Based at our community centre in the heart of Richmond (a short walk from the train and bus stations), you'll also travel across the borough to our Foodbank satellite sites. You'll work within a supportive multi-agency framework, collaborating with colleagues, volunteers, partner organisations, and specialist services.

We're a faith-based charity with a strong commitment to dignity, hospitality, and person-centred care. You don't need to share our faith to join us - but you will need to be fully on board with our ethos and values.

What we're looking for: NVQ Level 3 or equivalent; experience in the statutory or voluntary sector supporting people with complex needs; strong communication and organisational skills; a calm, non-judgemental approach; and a genuine commitment to our mission.

What you'll get: A supportive, close-knit team; 5 weeks annual leave plus public holidays and a break at Christmas; a workplace pension with 5% employer contribution; and the satisfaction of doing work that genuinely changes lives.

Closing date: 12pm, Friday 17 April 2026. To apply, download an application form from our website 

Head of Governance & Compliance

Central London (Hybrid – 2 days in office)
Up to £82,000 + benefits
Housing Association | Permanent

About the role

This is a standout opportunity to join a respected Housing Association in a pivotal leadership role, reporting directly to the Executive Director of Finance and operating at Senior Management Team level.

As Head of Governance & Compliance, you’ll act as the organisation’s regulatory focal point, ensuring strong governance, robust compliance frameworks and effective engagement with the Regulator of Social Housing. You’ll also take on the formal responsibilities of Company Secretary, working closely with the Chief Executive and Board.

This is a highly visible role where you’ll influence strategic decision-making, hold senior stakeholders to account, and play a key role in maintaining the organisation’s regulatory standing.

Key responsibilities

• Lead on all governance, compliance and regulatory matters across the organisation
• Act as Company Secretary, ensuring statutory compliance and effective board governance
• Serve as the primary contact for the Regulator of Social Housing, managing returns and relationships
• Work closely with the CEO and Board, supporting governance effectiveness and decision-making
• Lead on Board and Committee recruitment, succession planning and appraisals
• Oversee risk management and assurance frameworks, including strategic and operational risk registers
• Ensure compliance with data protection legislation, acting as Data Protection Officer
• Manage Subject Access Requests (SARs) and wider information governance
• Oversee internal audit activity and ensure robust assurance reporting
• Lead on policy development and ensure alignment with regulatory and legal requirements
• Provide oversight of Stage 2 complaints handling across the organisation
• Conduct horizon scanning on regulatory and legislative changes

Team leadership

You’ll lead a small but high-impact team of three:

• Policy Officer
• Risk & Assurance Officer
• Governance & Board Support Officer

What we’re looking for

We’re keen to speak with candidates who bring:

• Strong social housing experience is essential across governance, compliance, risk or regulation
• Proven experience engaging with the Regulator of Social Housing
• Company Secretary experience and exposure to Board and Committee environments
• Deep understanding of data protection and handling of SARs (DPO experience highly desirable)
• Experience operating at SMT level, with the confidence to challenge and influence peers
• Track record of attending and contributing to Board meetings
• Leadership and team management experience

Why this role stands out

• Genuine strategic influence at senior leadership level
• Direct exposure to the CEO and Board
• Opportunity to shape governance during a period of Board succession
• Broad remit across governance, risk, compliance and data protection
• Purpose-driven organisation making a real community impact

If you have the required experience and are interested in finding out more, please do reach out to my email at [email protected] ASAP.

The Senior Health Organiser will be primarily responsible for commissioning the delivery of health supporting activities and positioning our organisation to become a centre for innovation in health equity and community-led approaches to health creation.

The traditional healthcare system is set up to deal with sickness: making us better when we fall ill. But we know that health is created closer to home: in the security we feel in our housing, the strength of our relationships, the control that we feel over our environment, and the sense of purpose that drives us forward. At Pembroke House we’ve been building on these basic insights for the past 10 years.

Through our flagship Walworth Living Room project (see below) we aim to develop a space for a community facing rapid gentrification and growing inequality to gather, heal and build new visions of health: one rooted in our collective power and agency.

The aim of this work isn’t for Pembroke House to be commissioned by the state, but for us to support a flourishing community that traditional healthcare systems can respond and adapt to.

We’ve done a lot – from partnering with the South London and Maudsley NHS mental health trust on community-connections, to opening the Walworth Living Room with support from Impact on Urban Health, and resident-led research through our recent Social Model of Health work.

Today, the Walworth Living Room is home to a range of programmes that build community health through ranging from collaging, to fitness classes to shared meals. And it’s embedded in our wider-organising for a just neighbourhood – with a particular focus on food and housing.

We’re now looking for an inspiring individual to take this work to the next level, working with partners in and around Walworth to build and curate a programme that positions the Walworth Living Room as a pioneering centre for community-led health.

If this sounds like you, then we want to hear from you!

What is the Walworth Living Room?

The Walworth Living Room (WLR) is a space where people can hang out, enjoy various activities, build relationships with each other, eat, learn, share and create. Located in the All Saints Hall building on Surrey Square, it is a place where people can work together to develop models of collective support and of collective control over community resources. Staff and visitors work collaboratively to make decisions about how the space is run. 

The Walworth Living Room offers a free social space, activities, resources and workshops that support people to:

• Spend time with their friends, family and neighbours

• Meet new people and build new relationships with people of different backgrounds and experience

• Understand the value of social connections for individuals and society and the root causes of social isolation

• Share and practise the skills needed to sustain healthy community in a diverse neighbourhood

• Imagine a more just and beautiful neighbourhood

• Build collective power that enables us to take action or create projects for the benefit of the neighbourhood

Who we’re looking for:

You will be passionate about a vision of health that starts with community and addresses the systemic barriers to health.

You will be a natural organiser, with the ability to build wide-ranging relationships and alliances with community groups and organisations who are working on programmes that build community health. Ideally, you will already have relationships with these types of organisations in and around Walworth. 

You will be a well-organised person who has experience with all stages of event and activity delivery, from planning, to logistics, to delivery, to evaluation and monitoring, and can ensure activities are delivered well from start to finish. You will have the ability to manage multiple streams of work simultaneously, keeping projects with different deadlines on track.

You will have experience working in low-income/working class communities and communities of colour. You’ll be someone who does not approach this work from a “saviour” viewpoint, but someone who respects the experience and expertise in the community, and who is keen to work alongside community members and the staff team to plan work that reflects the interests of the people who use the WLR. You will care as much about the process of planning and as you do about the events themselves. 

You will also understand the structure of the NHS locally and will be a credible and challenging voice in the ‘traditional’ health system, able to translate the work of the WLR and the interests of the NHS.

Job Information Event -  Thursday 2 April 11am-12:30pm. Signup required (see website)

Application Deadline: 9am Monday 13 April 2026

In person interviews: 20/21 April 2026

Hours of Work: Full time 35 hrs per week

Salary: £38,353 - £40,381

Annual Holiday Leave: 28 days paid annual leave per annum (pro rata), plus the standard Bank and Public Holidays and three discretionary days between Christmas and New Year.

We're recruiting an Operations Officer to lead the foundation’s office management and outsourced IT functions, support cross-team administrative needs, support key compliance tasks, and to manage operations special projects. This role works closely with all members of the staff team. It is an operations management, project management, and administrative role. The foundation is in an exciting period of growth, and this position represents a key investment in our organisational infrastructure.

Please see the attached recruitment pack for more details.

We have an exciting opportunity for a Family Caseworker to join the Victims of Terrorism Unit (VTU) Hub team in our national hub for 37.5 hours a week.

Do you want to be of a dynamic team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

You will provide trauma informed support to service users impacted by terrorism. Service users are at the heart of the work we do; working with the family, you will undertake a comprehensive needs assessment to agree a bespoke Support Plan that will include exploring the needs of children and young people within the family.

You will manage a caseload, completing actions agreed on Support Plans and reviewing needs with service users on a regular basis. You will advocate for service users with external stakeholders, agencies and aspects of the criminal justice system. You will build constructive relationships with these stakeholders whilst maintaining the highest standards of confidentiality and work collaboratively across VS.

You will support the Team Leader and Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays.

Key Responsibilities:

You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy.

You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April