Jobs in Hoxton

A brand-new role to Rape Crisis South London, we are looking to appoint a Monitoring Impact Evaluation and Learning (MIEL) Lead as part of our change and transformation journey. 

The successful MIEL Lead will be an individual who champions data-driven decision making and ensures our work creates meaningful impact. As a standalone role, the MIEL Lead will work with various internal leads and external stakeholders. Examples of what the MIEL Lead will be doing include designing and presenting programme evaluations and outcome monitoring tools (using analytical tools such as Power BI and Excel) and processes. 

Prior experience within a similar role is required as the MIEL Lead will be part of our newly formed Fundraising and Communications Team. With strong organisational and analytical skills, the MIEL Lead will work closely with colleagues to provide data insights to inform funding reports and future funding strategies. The successful applicant will also be able to demonstrate their support for Rape Crisis South London’s values and commitment to feminist principles.

The position is offered as permanent, full-time opportunity, with three days in the office. The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply, please upload with an up-to-date CV and cover letter (of up to 1,500 words) identifying how you meet the essential and any desirable qualifications, skills and experience by clicking on the ‘Apply’ button. 

Entering our 40th anniversary this year, we are looking for a Fundraising Manager to diversify and grow our funding streams as part of our change and transformation journey at Rape Crisis South London.

As part of our journey, we are looking to expand our organisation and what we can offer to clients, with the Fundraising and Communications Team being a key part of increasing financial growth so we can achieve our goals. Previous experience is essential due to this role sitting within a newly formed Fundraising and Communications Team.

Working with the Director of Fundraising and Communications, the successful Fundraising Manager will bring a wealth of previous fundraising experience to support significant income growth through a variety of fundraising channels. Strong communications and analytical skills are required to identify fundraising market trends and develop fundraising strategy and activities in line with our values. The successful applicant will also be able to demonstrate their support for Rape Crisis South London’s values and commitment to feminist principles.

The position is offered as permanent, full-time opportunity, with three days in the office. The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply, please upload with an up-to-date CV and cover letter (of up to 1,500 words) identifying how you meet the essential and any desirable qualifications, skills and experience by clicking on the ‘Apply’ button.

As part of Rape Crisis South London’s newly formed Senior Leadership Team, the Director of Programmes role will play a crucial part in driving the success and growth of all our multidisciplinary programmes. With a new CEO and an ambitious and inspiring new vision, the appointed Director of Programmes will ensure all programme delivery is developed and maintained through prioritisation of safeguarding everyone in line with internal and external ethical frameworks (such as BACP and NHS guidelines). 

With experience in a nonprofit, educational or public service environment, we are looking for a Director of Programmes who can bring a wealth of senior programmes management expertise to manage large contracts and multidisciplinary teams, empowering managers to positively expand their services for our clients. The successful applicant will also be able to demonstrate their support for Rape Crisis South London’s values and commitment to feminist principles.

The position is offered as permanent, full-time opportunity, with three days in the office. The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply, please upload with an up-to-date CV and cover letter (of up to 1,500 words) identifying how you meet the essential and any desirable qualifications, skills and experience by clicking on the ‘Apply’ button. 

We are looking for an experienced Senior Trusts and Foundations Manager to cultivate, secure and steward trusts and foundations with a focus on long-term relationships. 

Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.

Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users, we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.

Our values

We are young people focused, ambitious, collaborative and inclusive.

Job summary

The Trusts and Foundations Team is part of the Fundraising and Marketing Communications Department and is central to Whizz Kidz contributing to its ambitious goal of ensuring that every young wheelchair user in the UK is mobile, enabled and included. The six-strong team is responsible for delivering over £3m a year for the organisation’s services.

As Senior Trust Fundraising Manager you will be responsible for researching suitable 5 and 6 figure funding opportunities that are in line with Whizz Kidz’s strategic plan and fundraising priorities and manage existing funding relationships. This is a well-established income stream for Whizz Kidz with content for proposals readily available and accessible and you will have the opportunity to work with long standing supporters, helping them feel inspired by the impact of their gift. You will use your skills of relationship management to make a real difference to the lives of young wheelchair users. Finally, you will join an ambitious, young person focused and collaborative fundraising team, keen to share success and support one another.

The person

The ideal candidate will have experience of identifying and successfully bidding for 5 and 6 figure grants from Trusts and Foundations sources and will be an excellent spoken and written communicator with a particular emphasis on funding application writing and reporting. They will have strong prospect research skills with the ability to secure high value funding partnerships and an understanding of the issues young wheelchair users face so as to convey the work of Whizz Kidz to funders. 

Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

For further information on the role and to apply please visit our website via the apply button. 

Closing date 24 January 2024. 

With a new CEO and an ambitious and inspiring new vision, Rape Crisis South London are looking for a skilled and analytical Director of Finance to drive organisational financial strategy towards our time of significant change and growth.

As part of the SLT, the Director of Finance will be responsible for the current and future financial management strategic leadership for of Rape Crisis South London, working within a multi-disciplinary organisation to achieve deliverables for our clients. 

Previous experience of effective senior leadership and senior management skills is key in leading and developing a high calibre finance function for Rape Crisis South London, ensuring financial growth and sustainability in the next 5 years. The successful applicant will also be able to demonstrate their support for Rape Crisis South London’s values and commitment to feminist principles.

The position is offered as permanent, full-time opportunity, with three days in the office. The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply, please upload an up-to-date CV and cover letter (of up to 1,500 words) identifying how you meet the essential and any desirable qualifications, skills and experience by clicking on the ‘Apply’ button. 

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

The Supporter Data Officer will be focused on the day-to-day maintenance and development of our supporter records in our Salesforce CRM. This role plays an essential part in retaining and maximizing the support of our donors by ensuring we are communicating with them in an effective and compliant manner.  You’ll work closely with the Head of Data and the Digital Marketing Manager and other colleagues across our Engagement & Communications and Fundraising teams.

What we offer:

3 best things about the job (in our humble opinion)

· To know that the work you are doing directly contributes towards a positive impact on the lives of thousands of people through the power of music.

· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues

· You will get to work with colleagues across the organisation, especially in the fundraising and communications teams.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.

· A salary of £14,049.20 plus £750 London Weighting (if applicable) per annum

· Pension scheme

· 31 days annual leave plus 8 bank holidays per annum pro rata

· EAP (Employee Assistance Programme)

· Salary sacrifice benefits including cycle to work

· A true People First charity with training and career development at our core

· An inclusive culture – and lots of music!

· This role is a 6-month fixed term contract, part-time, working 20 hours per week either hybrid or fully remote.

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

We reserve the right to interview on a rolling basis so please apply as soon as possible

We are looking for a bold, ambitious, and dynamic Director of Fundraising and Communications to lead our first ever Fundraising and Communications team as we celebrate our 40th year. 2025 will also see the Charity launch a new brand, and new name as we change from Rape and Sexual Abuse Support Centre (RASASC) to Rape Crisis South London (RCSL).

Working closely with the CEO, and as part of a newly formed Senior Leadership Team, you will play a crucial role in creating and implementing our ambitious plans. You will lead on creating a strong fundraising culture across the organisation and build a fundraising mindset into our marketing and communications. You will lead the development and implementation of a new fundraising strategy, including working with teams across the organisation to build a funding pipeline that not only sustains our current services in the longer term but increases income in line with our strategy for growth. This will include diversifying our income through generating a mix of funds from trusts and foundations, corporate partners, individual giving and community fundraising. You will also support the development and delivery of our Communications Strategy. 

This is a career-defining role, working with a wonderful and passionate team. If you share our ambition and our values, we will give you the resources and support you need to succeed. You'll have a programme of activity to enthuse and engage the support we need to fulfil our mission of providing specialised counselling, support and independent advocacy for women who have experienced rape or sexual violence.

The successful applicant will be able to demonstrate their support for Rape Crisis South London’s values and commitment to feminist principles.

The position is offered as permanent, full-time opportunity, with three days in the office. The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply, please upload with an up-to-date CV and cover letter (of up to 1,500 words) identifying how you meet the essential and any desirable qualifications, skills and experience by clicking on the ‘Apply’ button. 

JOB PURPOSE

We are looking for a maternity cover for our Trust & Foundations Manager role. Passionate about Trust Fundraising at a high level and about UNHCR’s work, this role is involved in the cultivation and stewardship of some our biggest and most established trust and foundation donors.

You will join our small but talented Philanthropy Team supporting on identifying and bringing on board new and prospective trust and foundation supporters, and securing repeat income from key relationships.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

This role is also responsible for managing the Senior Trusts and Foundations Officer and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the Senior Officer working on trusts and foundations. 
• Work as part of the Philanthropy Team to develop new opportunities with trusts and foundation donors in line with UK for UNHCR’s fundraising strategy, achieving six figure income targets.
• Support the development and management of a robust prospect pipeline and a calendar of opportunities for grant submissions, engagement, cultivation and stewardship of donors.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors.
• Craft compelling propositions and proposals for trusts and foundation donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing trust and foundation donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke trust and foundation activities including virtual and in-person events.
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events, as appropriate.
• Work within UK for UNHCR’s due diligence policy and data protection policies and processes.
• Support the Philanthropy team in other activities, as requested. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Experience

• Experience of working in an income generating capacity within an NGO, INGO or fundraising organisation to identify, approach, secure and steward trusts & foundation gifts at the five, six and seven figure gift level.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience of managing a prospect pipeline.
• Experience working on complex proposals involving multiple stakeholders.

Essential Skills/Knowledge  

• Confident communicator with the ability to effectively influence internal and external stakeholders.
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to negotiate internally and externally, delivering mutually beneficial outcomes.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

 Desirable Skills/Experience 

• Experience of line management.
• Experience using Salesforce.

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight, Monday 20th January 2025.

First-stage interviews: Week commencing Monday 20th January 2025.

Second-stage interviews: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Job Title: Graphic Designer

Reports to: Director of Policy & Engagement

Line reports:None

Contract terms: 21 hours over three days, one of which should be Thursday

Salary: £26,836 (£44,727 FTE)

Location:London-based, with hybrid working

The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job purpose

Part of the Policy and Engagement department, the Graphic Designer is responsible for developing engaging visual content, including digital and print media and merchandising, to help deliver the College’s strategy and operational plan. This newly created position is an exciting opportunity for a creative and skilled designer to play a pivotal role in strengthening the College’s visual brand identity – ensuring greater professionalism, accessibility and consistency in all our communications and outputs.

Main responsibilities

Brand management

• Sharpen the College’s visual identity to help us achieve our strategic aims and build stronger connections with our audiences.
• Develop, champion and ensure compliance with guidelines and templates (Canva, Excel, InDesign, PowerPoint and Word) to clarify our brand architecture and foster brand consistency.
• Ensure that all designs adhere to accessibility standards and are inclusive

Design execution

• Work closely with colleagues across the organisation to deliver creative solutions that meet our business needs, including inputting to our forthcoming website redevelopment project.
• Design high-quality digital and print materials, including but not limited to branded collateral, case studies, certificates, course materials, infographics, merchandise, promotional materials, newsletter/email templates, position statements, presentations, reports, social media posts, videos, wall art and website content.
• Redesign and typeset College News, our quarterly membership magazine.

Content ideation

• Create fresh and innovative design concepts to engage our audiences.
• Keep up to date on design trends, tools and best practice, incorporating these as appropriate to enhance the College’s visual appeal.

Other

• Manage multiple design projects simultaneously, ensuring timely delivery.
• Liaise with external suppliers to ensure the production of high-quality print materials.
• Update the College’s photo library, acting as a key point of contact for staff across the organisation.
• Undertake any other reasonable duties as required by the College.
• Work outside normal hours as necessary to support the delivery of key organisational events.

Inclusion and diversity statement 

The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person specification

Knowledge, qualifications and experience

• University degree or professional qualification in graphic design or similar
• Significant experience of designing high-quality digital and print outputs, including animations/videos, e-newsletter and social media content, magazines/publications, and marketing collateral
• Excellent proficiency in using graphic design and video editing platforms and tools, particularly the Adobe Creative suite
• Solid experience of Excel, InDesign, PowerPoint and Word template development
• Experience of overseeing brand consistency and acting as a brand steward
• Working knowledge of accessible and inclusive design best practice
• Knowledge of emerging design trends

Skills and abilities

• Ability to generate original ideas, take initiative and problem solve
• Demonstrable ability to translate complex information into visual products
• First-rate layout skills
• Outstanding attention to detail and solid design proofing skills
• Strong interpersonal skills and an ability to build and maintain positive relationships with internal and external stakeholders
• Good communication skills
• Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes

Personal qualities (attributes)

• Natural curiosity and creative flair
• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
• Commitment to own continuing professional development
• A positive, ‘can do’ attitude and a matter-of-fact approach when ideas or designs are rejected

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits

• Hybrid working: two days in the office (one of which is Thursday), and three from home
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future

• Employer pension contributions up to a maximum of 12%.

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your CV (maximum two pages), cover letter (maximum one page) and a link to a portfolio demonstrating digital and print design projects. The cover letter must explain what makes you suitable for the role. Please use the job description for reference.

Interviews will be held at our office in Euston, the week commencing 3 February 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 23 January 2025.

BfN2025/67 Data Analysis and Online Support Officer

** Please use the below link to apply for the vacancy via application form.

Vacancy Reference: BfN2025/67

Job Title: Data Analysis and Online Support Officer

Salary: £14.18

Number of Posts: 1

Type of Contract: Fixed Term until 31/12/2026

Start Date: 01/02/2025

Hours of Work: 15 per week

Working Pattern: Flexible; hours to be within office hours to enable meetings with key team members

Work Location: Remote

Responsible to: National Breastfeeding Helpline Manager

Closing Date: 14/01/2025

Proposed Interview Date: TBC

Job Information: We are looking for a Data Analysis and Online Support Officer to work with the Breastfeeding Network’s National Programs: the National Breastfeeding Helpline and the Drugs in Breastmilk Information Service. This role supports our online volunteers as well as having responsibility over data analysis

£60,000 - £65,000 dependent on experience
Peterborough HQ with a high degree of flexible/remote working

Action for Pulmonary Fibrosis (APF) is the UK’s leading charity committed to transforming the lives of those impacted by pulmonary fibrosis, a devastating condition affecting thousands each year. Through dedicated support, advocacy, and research funding, APF has pioneered efforts to provide better care, raise public awareness, and work to stop lives being lost to pulmonary fibrosis.

Following exciting growth and development of the charity, the Director of Fundraising & Communications will play a critical role in shaping and executing a future-focused fundraising strategy, alongside leading the communications team to increase brand awareness and engagement. You will work closely with peers in SLT to drive cross-functional collaboration, influencing strategic initiatives that align with APF’s mission.

This opportunity offers the right candidate a chance to lead a small, talented team. You will build on brilliant foundations to strategically establish new funding opportunities, develop systems and processes to support diversification, and creatively lead the communications function to establish integrated strategies that better serve supporters and increase APF's visibility. 

The Role:

Strategic Fundraising Leadership

• Fundraising Strategy: Design and implement a cohesive fundraising strategy that strengthens all income streams.
• Income Diversification and Innovation: Lead initiatives to diversify APF’s fundraising portfolio, using data insights to drive growth while optimising systems and processes.
• Cross-Functional Influence: Act as an effective member of SLT, promoting initiatives across departments that bolster fundraising and communications objectives.

Communications and Brand Strategy

• Unified Communications: Lead the communications strategy to ensure brand consistency across all channels, enhancing APF’s reputation among key stakeholders, including colleagues, patients, supporters, and healthcare professionals.
• Public Profile and Media Engagement: Oversee media relations, digital engagement, and public awareness campaigns to position APF as a leader in pulmonary fibrosis advocacy and support.
• Digital Innovation: Support the team in developing impactful content and digital strategies that boost engagement and increase APF’s visibility.

Team Leadership and Development

• Mentor and guide the Fundraising and Communications teams, fostering a collaborative culture that enables growth, innovation, and best practice.
• Ensure the teams work cohesively with other departments, creating a unified supporter experience and cohesive internal communication structure.

About You:

• Senior fundraising professional with a strong track record in strategic planning and income growth across broad income streams such as individual giving, community & events, in memory, legacy and/or corporate partnerships. 
• Experience in developing cohesive fundraising and communications strategies.
• Strong communication and influencing skills, with a demonstrated ability to inspire stakeholders and convey APF’s mission effectively.
• Experience in leading high-performing teams and fostering a positive, collaborative culture.

Closing Date: Tuesday, 15th January
Interviews: First interviews w/c 20th January (virtual); final interviews w/c 27th January

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
 

About us

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know that together we can end it.  

Location: London based but with very flexible homeworking options in line with Crisis’ Hybrid Working Policy.

Contract: 12-month fixed term contact

About the role  

We are looking for an interim Selections Manager to lead a team responsible for complex data selections for integrated, multi-channel communications to our fantastic supporters. The team also document data procedures for third party processing and conduct vital data quality checks. Within this role you will lead the team to ensure timely and accurate delivery of data selections, build FastStats capabilities, create and embed process improvements to drive efficiencies and effectiveness, work closely with our Brand, Marketing and Fundraising directorate, and support the wellbeing and development of your team.

About you  

We are looking for someone with experience making complex database selections for outbound fundraising and marketing communications, using FastStats. Crisis currently select data from Raiser’s Edge however, the successful candidate may have experience with a different CRM system. You will be experienced in managing and delivering projects, distributing work across a team to ensure agreed deadlines are met. You will also have experience in managing, supporting, and developing people to achieve their potential.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days, and option to purchase up to 10 additional days leave. 

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly, and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19 January 2025 (at 23:59)

Interviews: W/C 3 February 2025 via Microsoft Teams

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth)  presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support

The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement

The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress

Please see the attached job descrition which includes all duties and skills required.

This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café 

The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the  Enfield Mind office at 275 Fore Street, N9 0PD.

Senior Communications Manager – Special Projects

Contract: 12 Months Fixed Term Contract, Full Time, 35 hour per week

Salary: £50,000 - £57,000 per annum with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in Communications and Project Management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Senior Communications Manager – Special Projects to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
The Communications Manager is positioned within the Brand and Strategic Communications Team in WaterAid UK, which is part of the wider Communications Department – which in turn sits within the Communications and Fundraising Directorate. 

The team consists of three functions; Brand, Strategic Communications – Partnerships and Strategic Communications – Advocacy. The Brand and Strategic Communications team leads the development of brand and communications strategy which aligns to wider organisational objectives and works collaboratively with stakeholders across internal and external networks to execute it. We're focused on driving forward WaterAid's brand, advocacy and fundraising objectives.

About the Role:
WaterAid is seeking a talented Senior Communications Manager to lead the planning and delivery of a special project, on a 12-month fixed-term contract.

As the Senior Communications Manager, you will oversee the delivery of an exciting one-off project, leading a dynamic team of colleagues from across media, celebrity, digital, fundraising and content functions. Reporting to Brand & Strategic Communications Lead, your focus will be ensuring all are aligned to deliver on time to a high standard, through planning and integration. You will set campaign KPIs and monitor performance against them and you will regularly report on budget, progress and risk to senior stakeholders in our UK and US offices

In this role you will develop communications strategies to help WaterAid maximise brand-reach and income-raising potential and lead a cross-functional working group to deliver on these strategies. You will be collaborating closely with our teams in communications and fundraising in both UK and US, so occasionally the post holder will join meetings in US time (East and West Coast). 
Alongside this campaign the post holder will also support the brand and strategic comms functions in the planning and delivery of a brand awareness campaign for March 2026. 

You’ll also: 

• Lead the development of campaign specific communications across key target audiences, including potential and existing supporters, high value donors, partners and campaigners. 
• Oversee messaging and creative which resonates with target audiences. 
• Map out, with our media and celebrity team, PR opportunities to engage the public. 
• Lead a delivery group team of cross functional specialists to ensure all the strands of the campaign are in alignment and on schedule.  
• Regularly report on progress and risk to the project steering group. 
• Brief-in and sign-off campaign creative with external agencies and in-house teams. 
• Own and be responsible for the development, through consultative process, of WaterAid’s Strategic Communications Framework, which enable multi-disciplinary teams to work cohesively and effectively. 
• Develop effective working relationships with colleagues across all directorates, fostering an environment of collaboration and when appropriate, challenging to deliver the highest quality work. 
• Commission and/or utilise insight to inform communications plans. 
• Monitor and evaluate the impact of communications activity, fostering a proactive and positive approach to learning and improvement within delivery teams. 
• Oversight of budgets and timelines for specific communications activities, ensuring compliance with WaterAid. 
• Work as an integral player within UK Communications team to establish effective and efficient processes and ways of working 
• At periods of high workload, exercise flexibility to support colleagues across communications department in the delivery of key campaigns 

About You:

• Demonstrable experience in developing, leading and executing large scale effective communications projects that deliver on Key Performance Indicators (KPI’s). 
• Excellent collaboration and influencing skills with the ability to drive integration and alignment across both internal and external stakeholders. 
• Project management skills, specifically in the delivery of marketing campaigns or activities 
• Excellent organisational skills with the ability to drive clarity and direction in a complex and busy environment 
• Ability to work in a flexible and agile way to identify opportunities and address challenges 
• Experience of developing and leading brand awareness activity 
• Experience of working on fundraising campaigns 
• Good understanding of a range of communications functions including media, digital, content and storytelling 
• An excellent understanding of emerging trends in social media and YouTube for young people and a strong understanding of storytelling in social media 
• Experienced at briefing in and analysing content for online audiences – story, film and photography. 
• Excellent time management skills, able to prioritise work across multiple projects to meet deadline. 
• Ability to generate and develop creative and innovative ideas, with a good eye for brand, design, film and photography. 
• Excellent communication, listening and relationship building skills: proven ability to work effectively across different cultures  
• Experience of setting targets and KPI’s, measuring and reporting against them 

Although not essential, we also prefer you to have:

• Experience of partnering with other teams to develop partnerships, grow reach or other opportunities to grow income and reach 
• Experience of brokering pro-bono opportunities through media and partners 
• Ability to flex working hours occasionally 
• Experience working on global marketing activities 

Closing date: Applications will close 23:59 on 12th January 2025. “Since this is a fixed-term contract, we expect the successful candidate to start the role ASAP.”

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:

1. Using short summaries provide specific details of up to two initiatives or projects that you have been involved in that are relevant to this role. For each please describe your role (eg team leader or team member), the purpose of the activity (i.e. it’s aims) and the major contributions you personally made and what the activity achieved.
2. Please describe your approach to project management, including how you bring cross-functional teams together to deliver on a shared objective under tight timescales? Can you share how you have done this and your key learnings?
3. Please briefly describe why you are interested in working for WaterAid

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.