Jobs in Hoxton

This is an incredible opportunity for an experienced finance professional to join our small, independent charity, which has a successful record of income generation over the last 5 years. We are creating a new excecutive team to support our experienced CEO, so this is an exciting time to join the team. Please see the pack for full details. 

CENTRE FOR AGEING BETTER

Learning Officer - Localities

· Fixed term to 31st March, 2026

· Band 2-  £36,189 per annum 

· Full time

· Flexible working options will be supported

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme, season ticket loan scheme and other benefits.

About the role

The UK Network of Age-friendly Communities has grown significantly over the past five years and now has a membership of over 85 places.  Part of a global movement of age-friendly cities and communities, affiliated to the World Health Organisation, our goal is to support this growing network, ensuring it remains a positive and thriving community of practice, and a place for good ideas to spread fast. 

You will be working with the Age-friendly Communities Manager to achieve this goal and to inspire, connect and support network members using a range of engaging methods including:

· Creating online and offline resources such as blogs, case studies, toolkits, etc

· The design and delivery of training, events, and workshops

· Facilitating connections, information flow and exchange between members

This is hands-on role will delivering key learning activities, managing your own workload, whilst also being responsive to support Network members. The role is pivotal to ensuring our support for the Network is high-quality and inclusive of a diverse range of experience and expertise, from within the Network and beyond.

About you

The successful candidate will be experienced in and passionate about having an impact through helping people learn and feel connected to others working towards the same goals. An excellent facilitator and written communicator, you will have an eye for detail and be able to easily summarise and share information so that others can learn from it.

You will be flexible and organised, joining a small and committed team, which is supporting a growing, and highly regarded network on an issue of national and global importance.

You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network.

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

The closing date for this role is 11:59pm on 28th January 2025, with in- person interviews to take place during week commencing 3rd February 2025.

This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.

The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.

Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.

CENTRE FOR AGEING BETTER

Age-friendly Communities Network Manager

· Fixed term to 31st March, 2026

· Salary £47,336 per annum 

· Full time

· Flexible working options will be supported

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The UK Network of Age-friendly Communities has grown significantly over the past five years. Part of a global movement of Age-friendly Cities and Communities, affiliated to the World Health Organisation, our goal is to support this growing network, ensuring it remains a positive and thriving community of practice, and a place for good ideas to spread fast. 

With line management responsibility for a Learning Officer, the postholder will plan and implement a programme of activity to inspire, connect, and support network members using a range of engaging and creative methods including:

· Identifying, documenting, and sharing the work of Network members

· Developing or commissioning online and offline resources such as webinars, case studies, toolkits, etc

· Facilitating connections, information flow and exchange between members

· Providing direct guidance and support to new and existing members to make progress.

· Ensure Network membership ‘journey’ is clear and well communicated, including through the Ageing Better website.

This is a hands-on role involving scoping, commissioning, managing and delivering training, events, resources, and other learning activities for the UK Network as well as building and managing relationships with the growing number local authorities and voluntary sector organisations across the UK who are members of the UK network.

About you

The successful candidate will be experienced in and passionate about building networks and communities of practice in which people can learn and feel connected to others working towards the same goals.  You’ll be highly organised. able to create and effectively project manage a wide range of events and workshops, alongside other content to support learning.

Flexible and collaborative, you are able to build effective relationships with a wide range of people.  Someone who can enjoy being part of a team which is supporting a growing, and highly regarded network on an issue of national and global importance.

An understanding of the local policy context around ageing and older people is desirable, but not essential.  However, an understanding of how change happens ‘on the ground’, and how learning and networks can support this is key. 

You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

The closing date for this role is 11:59pm on 28th January 2025, with in- person interviews to take place during week commencing 3rd February 2025.

I am working with an exciting charity who  is seeking a passionate and experienced Interim PR Manager to join their team for an inital 3 month contract. 

About the Role:

As PR Manager, you will play a crucial role in shaping and executing public relations strategy. You will be responsible for:

• Building and maintaining strong relationships with key stakeholders, including senior executives, government officials, media contacts, and donors.
• Developing and implementing impactful PR campaigns to raise awareness of the charity's work and drive public support.
• Crafting compelling narratives that effectively communicate our mission, impact, and values to diverse audiences.
• Providing strategic communications counsel to the Chief Executive Officer and senior leadership team.
• Writing high-quality press releases, speeches, op-eds, and other communications materials.
• Managing media inquiries and proactively pitching stories to relevant media outlets.
• Monitoring media coverage and analysing its impact.
• Contributing to the development and implementation of the organisation's overall communications strategy.

About You:

• Proven experience in public relations, communications in the charity sector.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• Ability to work independently and as part of  team.

What's on offer:

• A day rate of £154.15 daily rate + £19.18 daily holiday pay PAYE
• An initial 3 month contract
• Hybrid working, 3 days in the charity's South London Office (London Borough of Sutton) and 2 days from home. 

To Apply:
Please send across a copy of your CV highlighting your relevant skills and experience for the role. One of our team will get in touch to provide further details and discuss the role in depth. 

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyonpre, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.

We are working with a fantastic membership association who are looking for a Marketing Manager for an immediate start for a contract role until May 2025.

The Marketing Manager will be responsible for managing the strategic planning and execution of initiatives aimed at enhancing engagement and participation in a professional membership offering, with a particular focus on attracting and retaining members.

Key Responsibilities:

• The Marketing Manager will develop and implement results-driven marketing campaigns, strategies, and plans to achieve the membership associations goals. This includes setting goals, planning, analysing data trends, identifying areas for improvement, adapting strategies based on insights, and managing budgets.
• The Marketing Manager will oversee the planning and operational delivery of a membership marketing strategy, coordinating the work of a cross-functional team, ensuring targets and KPIs are met, and adjusting plans as priorities evolve.
• Lead a team of marketing professionals, providing coaching and ensuring the effective execution of multi-channel marketing efforts across a range of products and services.
• Manage a comprehensive calendar of email marketing campaigns, promoting best practices, maintaining accurate and cleansed data, leveraging automation, and reporting on performance and impact.
• Oversee the development and maintenance of a library of photography, video content, and testimonials to support marketing activities.
• Serve as the brand custodian, ensuring the brand's visual identity, tone of voice, and positioning are consistently applied and evolve to increase awareness and loyalty within the sector.
• Represent the marketing team in internal and external meetings, providing insights on marketing activity, performance, and strategy while offering expert guidance as needed.

Key Skills and Qualifications:

• Proven track record of developing and executing integrated marketing strategies and campaigns across multiple media channels.
• Skilled in monitoring marketing performance and adapting strategies to meet objectives.
• Experience in membership associations and knowledge on membership acquisition and retention.
• Demonstrated success in a marketing leadership role, managing collaborative campaigns and initiatives.
• Experience coaching and developing team members
• Hands-on experience with email marketing and marketing automation.
• Expertise in budget management and KPI reporting to measure marketing impact.
• Ability to develop personas, map customer journeys, and create targeted messaging.
• Comprehensive knowledge of diverse marketing and communication channels.
• A can-do attitude and the ability to hit the ground running.

What's on Offer:

• Hybrid Working: Enjoy the flexibility of both remote and office-based work. 1 day per week in the central London office 
• Contract Duration: Immediate start until May 2025
• Salary: A salary of £44,400 pro-rated to the duration of the contract

To Apply:
Please send across a copy of your CV highlighting your relevant skills and experience for the role. One of our team will get in touch to provide further details and discuss the role in depth. 

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.

We are working with a fantastic charity who are looking for a part-time Corporate Partnerships Manager to join their team for an initial 5 month contract.

In this role, you will be responsible for developing and managing corporate partnerships that support the charity's fundraising efforts, raise awareness and help achieve organisational goals. You will build strong, lasting relationships with corporate partners, working closely with them to design and deliver mutually beneficial initiatives.

Key Responsibilities:

• Develop and implement strategies to identify, cultivate, and secure new corporate partnerships.
• Manage a portfolio of existing corporate partnerships, ensuring they are nurtured and developed for long-term engagement.
• Work closely with corporate partners to tailor bespoke sponsorship, fundraising, and volunteering opportunities.
• Collaborate with the fundraising team to ensure corporate partnerships are aligned with the charity's wider fundraising strategy.
• Monitor and report on the success of partnerships, ensuring regular communication and delivering agreed outcomes.
• Negotiate and draft partnership agreements and contracts in line with the charity's objectives.
• Represent the charity at corporate events, meetings, and networking opportunities to promote our mission and build relationships.
• Stay informed on trends and best practices in corporate partnerships and fundraising, bringing fresh ideas to the charity’s strategy.

Key Skills and Qualifications:

• Proven experience in a corporate partnerships or fundraising role, ideally within the charity or non-profit sector.
• Strong relationship-building and networking skills with a track record of securing and managing corporate partnerships.
• Excellent communication and negotiation skills, both written and verbal.
• Strong organisational and time-management skills, with the ability to manage multiple projects simultaneously.

What's on Offer:

• Hybrid Working: Enjoy the flexibility of both remote and office-based work. 1 day per week in the central London office 
• Contract Duration: New year start for an initial 5 months 
• Salary: A day rate of £142.29 daily rate+£17.71 daily holiday pay ( £160 PAYE per day total)

To Apply:
Please send across a copy of your CV highlighting your relevant skills and experience for the role. One of our team will get in touch to provide further details and discuss the role in depth. 

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.

The Talent Set are delighted to be working with a fantastic animal charity to recruit their Communications and Media Officer. 

The charity offers a flexible working environment, with Hybrid or Remote working from their London head office as required.
In this role, you will pro-actively deliver and support the communications and campaigns projects and activities. Your work will range from ensuring working animals are represented in the global news agenda, to raising awareness of organisational and income-generating activities, in line with their strategy.

Key Responsibilities:
Media and PR
·       Deliver local, national and international PR (both online and offline), supporting awareness-raising, global programmes, emergency, fundraising and advocacy activities and campaigns.
·       Implement media plans in line with the global fundraising, marketing and communications strategy and in support of communications KPIs.
·       Organise PR engagements and activities for media and other stakeholders as required.
·       Produce and distribute press releases, articles, statements, case studies, Q&A sheets, position statements, briefings, press packs and other media materials.
·       Identify opportunities for, and support the development of, appropriate content (video, imagery etc) for media release.
·       Act as a first point of contact for media enquiries, providing out-of-hours media cover as required, including weekends.

Communications and Campaigns
·       Work with the Communications and Campaigns team and colleagues to plan and implement strategic communications designed to grow awareness and understanding of the charity’s work and support income generation activities.
·       Work with Global Programmes staff to identify and realise potential stories of geopolitical importance (e.g. conflict and security, climate, food security, gender issues).
·       Work with the Global Programmes team to realise opportunities arising from advocacy work.
·       Support awareness day campaign activity, e.g. International Working Animal Day.
·       Support the development of the ambassador programme, liaising with high-profile public figures, journalists, politicians and celebrities to assist in delivering media coverage.
 
Brand and Content
·       Write copy for publications, marketing materials and digital channels, such as the website and social media.
·       Work with the Senior Content Officer, in-country teams and freelancers, to develop, catalogue and select content (photography, video, case studies).
·       Oversee the production of promotional materials as required.
 
Person Specification:
·       Experience of working in a busy press or communications environment, including interacting with national media.
·       Knowledge of charity/not-for-profit communications.
·       Excellent knowledge of the UK media environment, including print, broadcast and digital.
·       Expertise in managing both reactive and proactive media relations.
·       An experienced writer, with the ability to produce engaging, persuasive copy that is tailored to the needs of particular audiences.
·       Experience of digital communications, including writing for the web.
·       Experience of media contacts databases, such as Gorkana/Cision.
·       Experience of project management and delivering projects on budget and within deadline.
 
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are seeking a dynamic and experienced Head of Impact to lead our Evaluation and Insights, and Data and Reporting functions for our youth focused international charity for a 12 months maternity cover.

This hands-on, strategic role will involve overseeing the development and implementation of our Impact strategy, ensuring  the effective use of insights and data to facilitate continuous improvement and learning for young people and our great global partners.

You will have an in-depth knowledge of using performance and Impact data to facilitate decision making, supporting the organisations ambitions to scale and deepen the impact of our programmes.

This role is perfect for you if you enjoy working with a wide range of stakeholders and are passionate about the role of monitoring,  evaluation and reporting to drive continuous improvement, impacting thousands of young people globally each year.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.

Head of Finance

12 months FTC

Hybrid/London

£70,000

Head of Finance required for a non-ministerial government department that provides specialist analysis, advice and assurance to other government departments and organisations.

This is an exciting time to join the organisation as they are setting out their strategy over the next five years, planning a transition to a new finance system, delivering efficiencies across the department and enhancing decision making. The Head of Finance will enjoy a mix of financial accounting, reporting and systems work.

Key areas of responsibility will include;

• Lead the Finance team through transition to a new finance system.
• Assure key business and system changes, working closely with colleagues across the department to ensure future changes align to relevant accounting standards, best practice and Government Functional Standards.
• Lead on financial accounting, including preparation of the annual report and accounts, audit exercises, operational financial activity e.g. cash flow management and act as the main contact to the NAO.
• Lead on external reporting to HM Treasury and Cabinet Office, e.g. Main and Supplementary Estimates, spending controls and transparency returns.
• Provision of expert technical financial advice - which can include sensitive and complex accounting and budgeting issues.
• Ensure robust stewardship of, and accounting for, public money, underpinned by effective planning and internal controls.
• Provide inspirational leadership and act as a deputy for the Director of Finance.

In order to be successful in the role, we are looking for a formally qualified accountant with significant experience gained in a similar role. This will be a blend of reporting, financial accounting with a keen interest in developing finance systems.

We are open to background and candidates from other sectors will be considered.

This is a 12 months FTC to cover a maternity.

Permanent, Full Time

Circa £45,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a candidate to lead, manage and set appropriate standards for the Fund’s beneficiary journey. Specifically, they will provide direction and leadership to the Fund’s Single Point of Contact helplines and Application Coordinators to ensure the best possible beneficiary experience is delivered.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 22nd January 2025, 5.00pm.  Please note interviews will take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Contract: Fixed Term Contract (1 year)

Pay: £32-£36k per annum, depending upon experience. PIPs pension, bonus scheme, generous holiday allowance and private healthcare.

Reports to: CEO

Direct reports: None

Location: Black Bull Yard, 24-28 Hatton Wall, London, EC1N8JH. This is a hybrid role with a minimum of 2 days in the office.

About Ukie

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them to create some of the world’s most exciting games.

We are seeking a proactive, motivated and organised individual to join the team in the new role to provide EA and governance support. It’s an exciting opportunity to learn how a busy and ambitious trade association works.

About you

Ideally, you will bring:

· Experience working as an Executive Assistant, or a similar role.

· Advanced skills in Microsoft Office.

· Excellent communication skills, with the ability to interact effectively with senior stakeholders.

· Experience of supporting hybrid meetings.

· The ability to work quickly and accurately.

Your role will involve:

Governance support to the Board

• Scheduling board meetings
• Liaising with the relevant colleagues to put together the board updates.
• Taking minutes during board meetings.
• Assisting with governance compliance tasks.
• Acting as a point of liaison for the Board on queries relating to governance, meetings etc.

Support to the CEO

· Taking ownership of a complex diary and schedules through gatekeeping and prioritisation.

· Ensuring all internal meetings have an agenda and action points.

· Booking meeting rooms or venues (e.g. restaurants) for appointments.

· booking tickets for events.

· Support on special projects, conduct basic research, and assist with ad hoc tasks as required.

Other responsibilities include

· Travel and accommodation booking.

· Supporting office events coordination.

· Assisting with answering calls.

· 2 days a week at reception to welcome guests.

Hours of Work:

• Monday to Thursday – 9.00am to 5.30pm and Friday 9.00am to 4.30pm

• Expectation that some evening and weekend work may be required to attend events as the business requires

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

Hours: 40, five days over a seven-day rota

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression. 

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector.  You will be committed to Crisis’s values and mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 19 January 2025 at 23:55

Interviews will take place w/c 27 January

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Reporting to the Fundraising Manager, the Fundraising Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our third-party event supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, third-party, mass, and trusts fundraising.

In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.

The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.

The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends.

This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK.