Jobs in Hoxton

Outreach Operations Manager (Full-Time, Permanent Contract)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Outreach Operations Manager to join our team on a full-time, permanent basis.

The Benefits

– Salary of £46,314.00 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

As Outreach Operation Manager you will be responsible for the successful delivery of SPEAR Integrated Outreach services, ensuring that all of the service models are delivered to contract requirements, working with commissioners and stakeholders to develop and deliver rough sleeper services in the region. Ensuring that all rough sleeper outreach services deliver good quality services that meet the needs of people rough sleeping in the region.

You will be delivering the service in line with national and local policy objectives, working with best practice to deliver holistic outreach based rough sleeper services. The role will develop the services to meet all contract requirements and also meet the objectives of the organisation’s business plan.

You will manage our outreach service leads to deliver excellent services to people sleeping on the street and to deliver a model of staff development and support to sustain a high quality of service delivery, working to achieve the best outcomes for all service users.

ABOUT THE ADMINISTRATIVE SUPPORT OFFICER ROLE

We are seeking a proactive and personable Admin Support Officer to join our Central Services team at Social Interest Group's head office. This role is crucial in ensuring the smooth operation of our back-office functions, including office management, administrative support, and front-of-house responsibilities. 

As an Admin Support Officer, you will play a key role in maintaining a welcoming and efficient office environment, supporting various departments, and ensuring the seamless coordination of day-to-day operations. Your responsibilities will range from handling office supplies and health and safety checks to managing communications and reception duties.

Shift Pattern: 15 hours per week, 2 fixed days a week, Mon - Fri, 9:00AM - 17:00PM, No WFH available onsite in our London head office office.

Salary: £10,400

WHY YOU WILL LOVE THIS ROLE  

This role is perfect for someone who thrives in a dynamic, fast-paced environment and enjoys keeping things organized and running smoothly. You’ll love this position if: You’re a people person, you’re proactive, you’re detail-oriented, you’re adaptable and service-focused. 

What are we looking for from a Administrative Support Officer?

• Experience in identifying and resolving any building maintenance or health and safety issues
• IT Proficiency: Knowledge, skills, and ability to learn and manage online systems, particularly Microsoft programs
• Appointment and Bookings management ability on online systems, including Outlook/Teams
• Ability to prepare, and write documents, letters, and other communication to a professional, high business standard

What we offer

• 25 days (full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

What we do at Hampton Fund is simple: we relieve the burden of financial, physical and emotional hardship and create opportunities to live well in our local community, here within the London Borough of Richmond upon Thames.

Each year, we do this directly by helping with the costs of gas, electricity and other household essentials for over 2,000 local residents. But we also do it through financial support to 50+ local voluntary sector organisations. Our vision is for an empowered, resilient and compassionate local community where everyone has an equal opportunity to thrive.

We are seeking a highly organised and proactive administrator.  You will play an integral part in the distribution of critical funds, and support the development new ways of working as we implement an ambitious new strategy.  You will use your excellent customer care skills to provide support directly to those applying to us for help, and work closely with the small staff team to provide meaningful change in peoples’ lives within the local community.

Position: Grants Administrator

Responsible to: Chief Executive

Location: Hampton, TW12 2SA (this is an office-based role as you will be dealing with grant applicants in person).

Salary: £26,500 per annum pro rata

Contract: Permanent, Part time - 0.6 (22.5 hours per week)

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a short 1-page statement about your relevant skills and motivation.

Closing date: 3rd February 2025.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

What you will be working on:

• Supporting the assessment of Individual Grants, under the supervision of the Individual Grants Manager.
• Answering enquiries by phone, website, email and in person. 
• Working with Grants Managers to prepare papers for grant committees, and other trustee meetings.
• Maintaining records on our grants databases, both setting up new grant records and editing existing ones. From this you will be running reports and preparing additional analysis, for quality assurance or other purposes.
• Supporting the smooth running of the office, and working with the team to maintain and develop systems or processes that support the efficient running of the grants programmes and the office more broadly.

• Supporting the delivery of key strategic projects. 
• Supporting communications, outreach and marketing work to promote Hampton Fund’s work and grant making programmes.

 About you:

This is a wide-ranging role, which will suit someone who is happy assisting with a variety of tasks, taking a proactive approach and with a good eye for detail.

This role is for you if…

• Are someone with a passion for community based support, and a team player with strong organisational and customer care skills.
• Have the ability to work comfortably with numerical and financial information.
• Have some relevant previous experience that demonstrates administrative skills such as using databases and Information Management Systems.
• Are caring and compassionate, with good listening skills and understanding of vulnerabilities.
• Have good IT skills, and are familiar with MS Office (including Word, Teams, Excel, Outlook)

Please note, due to the nature of the service and the vulnerable residents we support, the exact location is not disclosed at this stage.

ABOUT THE RECOVERY WORKER ROLE

Are you passionate about empowering people to overcome challenges and transform their lives? As a Recovery Worker, you'll play a hands-on role in supporting individuals facing addiction, homelessness, and complex needs – guiding them towards stability, independence, and brighter futures.

Churchfield and Cherington provide supported housing for individuals facing addiction and homelessness, with Churchfield offering 24/7 temporary support for those in active addiction and Cherington supporting abstinent residents to reintegrate into the community. The service has 4 floors and applicants must be able to use the stairs to conduct welfare checks and room checks. Please note: Due to the nature of the service, the postcode and address have been withheld. The location is within the Ealing/Hanwell area.

Shift Pattern: 37.5 hours per week, On site only, Monday to Friday 10:00AM-18:00PM. 

Salary: £26,100 

What are we looking for from a Recovery Worker?

• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

We are recruiting for a Economic and Domestic Abuse Lead to join our team in London; the scope on this job involves….

Job Title: Economic and Domestic Abuse Lead

Location: Hybrid
Salary: £33,188 per annum
Contract type: Full-time, Fixed term (12 month contract)

Hours: 37.5

This is an exciting new opportunity to join Refuge’s Technology-facilitated Abuse and Economic Empowerment Team, to deliver a unique partnership project, supporting survivors of domestic abuse and economic abuse. The post holder will work alongside our talented Tech and Economic Abuse leads, supporting survivors to increase their safety and regain economic independence, empowering them to move forward with their lives free from abuse.

The postholder will be responsible for managing a caseload of survivors, providing holistic support to assess and increase their safety, connect them with local domestic abuse support services where appropriate. The postholder will advise on securing online accounts and devices, ensure survivors have access to safe bank accounts, advocate with banks and creditors to tackle fraud and coerced debt, and empower survivors to regain control of their finances. We are looking for someone with experience supporting survivors of domestic abuse, who is passionate about increasing survivor safety, and reaching the best outcomes for everyone they support.

This is an opportunity to join a passionate team, work collaboratively with exciting new partner organisations, and develop new knowledge and skills.

Closing date: 9am on 30 January 2025

Interview date: Week commencing 10 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? As Community Fundraiser you will play a key and vital role of working with supporters to inspire them by delivering community fundraising initiatives with individuals and groups.

Exciting opportunity to be the driving force behind our community fundraising, you will help us to engage, train and coach our community supporters adding value to their relationship with St John Ambulance, motivating them to maintain and increase their support. Reporting to the Regional Manager, the role would suit somebody who has excellent communications skills with either fundraising experience or sales background looking for a chance to get into fundraising.

The role benefits from a competitive salary, flexible working, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care and mental health, wellbeing tools and volunteering days. It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Fundraising experience is preferred, but for a strong communicator with sales experience training will be provided
• Experience of working to KPIs and targets
• Excellent interpersonal skills with ability to communicate effectively at all levels
• A team leader and player with the ability to lead, motivate and manage a geographically dispersed volunteer base
• Ability to build positive relationships with volunteers, donors and key area stakeholders and manage their expectations

About the Role:

• Developing and maintaining sustainable relationships with supporters in local communities
• Implementing fundraising plans for identified St John Ambulance fundraising volunteers/groups in order to deliver the community fundraising strategy
• Managing all community fundraising supporter relationships to agreed budgets, deadlines and stewardship levels
• Analysing and proactively managing fundraising group development in order to achieve agreed targets
• Manage, recruit, induct, training/coaching, retaining and rewarding volunteers in line with the volunteer strategy

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

Community Fundraising Manager
c. £36,000 – £38,000 per annum
Permanent, Full Time, Hybrid- London Office

The Talent Set is delighted to partner with Ruth Strauss Foundation dedicated to providing emotional support for families as they prepare for or cope with the death of a parent. We are recruiting for a Community Fundraising Manager to play a key role in engaging diverse communities and building fundraising partnerships for the Foundation.

In this pivotal role, the Community Fundraising Manager will focus on growing existing initiatives and introducing new fundraising products to achieve greater impact. The role also involves managing a portfolio of events and activities, including third-party events such as the London Marathon and community-led initiatives, while collaborating with key stakeholders to strengthen the Foundation’s fundraising efforts.

This is a unique opportunity to make a meaningful impact by developing strong relationships and creating innovative fundraising activities that support the Foundation’s vital mission.

Key Responsibilities:

• Create and implement the Foundation’s community fundraising strategy, ensuring activities and campaigns align with the mission and values of the Foundation.
• Plan, deliver, and evaluate a range of community fundraising events and initiatives, and third-party events, to achieve set objectives, budgets, and KPIs.
• Build and maintain relationships with schools, sports clubs, universities, and other community groups to increase engagement and fundraising opportunities.
• Oversee fundraising systems, processes, and platforms to deliver efficient, donor-friendly experiences while adhering to policies, GDPR, and fundraising codes of conduct.
• Design and implement a robust supporter journey to ensure community fundraisers have an excellent experience and foster lifelong relationships with the Foundation.
• Work closely with internal stakeholders, including the Schools Programme team, MarComms, and Digital teams, to align on campaign objectives, collateral production, and event logistics.
• Regularly review performance data, leverage sector trends, and recommend new opportunities to grow community fundraising, with a focus on diversifying and scaling flagship initiatives.

Person Specification:

• Demonstrated ability to design and deliver successful community fundraising events and activities, including budget and project management.
• Strong team player with the ability to lead projects, ensuring clear and consistent communication with the team and external stakeholders.
• Exceptional interpersonal skills to establish and maintain strong relationships with supporters, partners, ambassadors, and suppliers.
• Flexibility to embrace new projects, processes, and priorities while remaining calm under pressure and effectively managing risks.
• Competent in using Word, Excel, PowerPoint, and CRM systems.

The deadline for applications is Sunday 19th January 2025.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Civitas Recruitment are delighted to be working with a fantastic major UK charity who strive to create a just world, free from poverty. An exciting opportunity exists for a Head of Finance to join the team on a fixed term contract (maternity cover). As Head of Finance, you will ensure the right cost structure, financial operating platform, systems and controls are in place to deliver the charity’s vision and strategy. You will ensure robust financial controls and policies are in place and functioning effectively. This is a full-time, maternity cover contract, hybrid working in London. The role will manage a team of up to 12. 

Who are we looking for?

Ideal candidates will be a qualified accountant with relevant post qualification experience and have a good understanding of financial systems and processes. You will have extensive experience of using finance systems eg Xledger and Adaptive Insights would be desirable. You will have good knowledge of Charities SORP, statutory accounting regulations, VAT, PAYE and other payroll taxes and Gift Aid. Experience of operating at and presenting ideas at senior level including at Board level is essential for the role. With excellent communications skills, you will have proven experience of coaching and training both finance and non-finance staff. An understanding of the voluntary sector would be a bonus however it is not essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged.

Digital Care Hub
Engagement Manager Job Description

About Digital Care Hub

Digital technology helps care services spend more time caring. It helps the people we support keep control of their lives, and of their care. And in recent months, the need for information to be shared securely and efficiently between health and care services has become even more apparent. But there can be risks – for example how information is kept safe and secure, and what happens if a digital system fails.

This is a shared role across Digital Care Hub (DCH) and the Better Security, Better Care (BSBC) programme.

DCH is run by social care providers for social care providers. It is a dedicated platform for providing advice and support to the sector on digital, technology and data protection. BSBC is a support programme to help adult social care providers to store and share information safely through the Data Security and Protection Toolkit (DSPT). The DSPT is a free, online self-assessment for health and care providers to evaluate and improve their data and cyber security.

The BSBC programme supports the sector with resources hosted on DCH and assistance provided by local partners to help care providers complete the DSPT. It’s an ambitious programme with the aim that all CQC registered adult social care services will have completed the DSPT. The programme is delivered by a diverse group of care sector organisations, including many local care associations, with colleagues from the NHS, Association of Directors of Adult Social Services and local councils also involved.

About you and the role

We are looking for a someone to join our team as an Engagement Manager. You'll play a key role in ensuring the successful delivery of the DCH and BSBC programmes, by providing key insight and support to our Local Support Organisations to enable them to engage with their local health and social care stakeholders, liaising with our partners and grantees and addressing all manner of different challenges.

This role is a job share, alongside our existing Engagement Manager you'll manage programme-critical functions and will take an entrepreneurial approach to improving our stakeholder engagement and management. You'll report to the Programme Director.

Here’s a taste of what you’ll do:

· Stakeholder management. Developing, building and mapping our key stakeholder relationships

· Communications toolkit development. Making sure our local support organisation are equipped with everything they need to effectively reach out to their local stakeholders and are able to report this to our central team. 

· Management of special interest groups.

· Events planning. Leading the development and management of online and in person events across both programmes. 

· Tracking and managing contacts across the programme compliance and governance processes. Managing paperwork and reporting for the board.

· Ensuring regular communications to the grantees and stakeholders, working closely with the Communications Manager and Delivery Manager to develop the comms and marketing for the programmes.

· Managing programme comms including writing case studies, articles, blogs.

· Attending events nationally as a representative of the programme.

· Providing monthly data reports to the BSBC board and relevant stakeholders. Managing the effective data monitoring system and proposing developments and improvements where necessary.

· Grow with the role. As the programme grows, lead the delivery of our local and regional support as well as working closely with the wider Better Security, Better Care and Digital Social Care teams to ensure the programme is embedded in the digital developments across the sector.

Your skills

You'll be the right person for this job if:

· You are eligible to work in the UK (we are unable to sponsor any international visas)

· You're passionate about solving problems, no matter if their big or small; and have a strong mindset of getting things done.

· You will have experience of working in or alongside adult social care providers.

· You will be comfortable working with large, complex stakeholder networks and have experience developing and maintaining stakeholder relationships.

· You will have experience developing and managing events.

· You appreciate the big picture of our mission and balance that with a collaborative mindset to prioritise your work. 

· You have excellent verbal communication and presentation skills.

· You feel comfortable dealing with uncertainty and ambiguity.

· You are willing to learn and can develop new skills and can tackle new areas.

The role

This role is a part time job share with our current Engagement Manager and the contracted hours will be 21 hours over 3 days per week – we are open to flexible working. Fixed term contract until 30th September 2025 with potential to extend.

You'll benefit from:

· Salary £43,000 (pro rata)

· Remote working with some travel

· 28 days annual leave plus bank holidays

This job advert may close early if we receive a large number of applications.

Events Co-Ordinator

International Charity

Temporary, 6 weeks +

Full time, 35 hours per week

£18-£20 per hour, plus holiday pay

Location: London office 3 days + per week, 2 days remote

Interviews on 10th & 13th January

Starting ASAP

Charity People are thrilled to be recruiting a new temporary Events Coordinator to join a fantastic charity who are hosting an event next month in London, and require some temporary events support, working in collaboration with a truly wonderful and supportive team.

This is a typical charity event support role, to ensure in the run up to the event, all things are taken care of effectively and efficiently. Much of the work is complete already, but this role requires someone to be responsible for the final planning and execution of the event, and finally, wrapping up the event. The event itself is in London early February, and you would be required o work that day, and then attend the event that evening until around 10pm. There are around 200 people attending, from around the world, and there will be an exhibit and auction on the evening.

You will be highly motivated, bring energy to the team, and the event, with lots of initiative and knowledge to ensure the success of the event for the charity, and event attendees. Your personal, and communication skills are key for this role, as you will be dealing with a wide range of people. Other duties include liaising with vendors and couriers, printing, speaking with suppliers, tracking timelines, raising purchase orders and database work in terms of the donations.

This is a great team of people, who really put their all into this charity and want to make this event brilliant, so they would love someone who will mirror this passion. It is a small team who work collaboratively and therefore would love the successful candidate to work with them in the office a minimum of three days per week, these days are flexible. They have a great office, with free gym access, as well as free tea/ coffee etc.

If this sounds of interest and you have experience of executing charity events, please reach out for further information about this excellent opportunity.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

I am excited to be working with an amazing youth charity in search of a PA to the Director & Business Support. This is an immediate start full-time, London based, hybrid (2 days in office) role for 4 weeks with the potential of a permanent contract.  We are seeking a highly skilled and organised Personal Assistant to join the organisations dynamic team and provide exceptional support to the Director and Heads of Service.

Your Role:

• Deliver proactive diary management, email triage, and meeting preparation.
• Coordinate communications, draft reports, and manage action logs. 
• Support time-limited projects and ensure smooth administration for meetings and events.
• Collaborate across teams, manage logistics, and streamline processes.
• Oversee financial tasks, including expense processing and credit card reconciliation.

What We’re Looking For:
A solutions-driven professional with excellent organisational skills, confident in liaising with internal teams and external contacts to ensure seamless support.

Ready to make a difference? Apply now, please note nterviews will be taking place on 9 January!

We have a newly created opportunity for a Head of Private Office to join the team here at RBL and be responsible for managing an efficient Private Office to enable our executive leadership team to successfully lead our charity.

This exciting new position will see you leading our Private Office, acting as the principal point of contact and executive support for our Director General, National President, National Chair and National Vice Chair.

You will manage significant internal and external relationships, including business critical relationships with external partners including the Royal Household, Lord Lieutenancies, Ministry of Defence and other Government departments, charities and high profile policy and decision makers.  

Working in close partnership with our Chief of Staff and Head of Governance, this role will report to our Director General. Key responsibilities will include:

- Managing and co-ordinating diaries, commissioning and writing briefings, presentations and speaking notes, and ensuring there is a coherent information flow between the Private Office and all areas of the organisation
- Ensuring good management of correspondence by drafting and commissioning responses to enquiries from a range of stakeholders that reflect the organisation’s position and values as well as the preferred tone, style and format of the Director General and the National Officers
- Working in close collaboration with colleagues in the Communications team to ensure that briefings, speaking notes and a range of other communications drafted in the PO are congruent with wider RBL messaging and communications
- Co-ordinating a team of Personal Assistants who report to Executive Directors, ensuring senior leaders benefit from high quality administrative support
- Managing budgets, contracts, risk registers and similar management records

You will bring extensive experience working in a busy private office and have outstanding communication skills, able to confidently communicate and engage with a range of stakeholders. Your ability to work at pace while supporting senior leaders will be second to none and you will have highly effective planning and organisational skills. Most importantly you will have a passion for your work and will be eager to utilise that to support the work of RBL.  

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 23/01/2025
Interview Date: 04/02/2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Job Title: Project Manager: Education & Training

Job Type: 12-month Fixed Term Contract (with possibility of 6-month extension)

Hours: 35-hours per week

Salary: Circa £42,000 per annum

Reports to: Director of Education & Training  

Location: Hybrid – FSRH Office (London Bridge) and home working

We are seeking an experienced project manager to join our team to oversee the successful delivery of several postgraduate level educational products that will support the learning & development of healthcare professionals working in the field of sexual and reproductive healthcare.

The role includes managing project tasks and timelines, budgets, stakeholders, and cross-functional team collaboration. As part of the team the postholder will work closely with the E&T Team, FSRH members, clinical and non-clinical experts and suppliers.

The role will:

• Manage the full project lifecycle, from initiation to close, for several educational products.
• Develop and maintain detailed project plans, including task lists, schedules, and resource allocations.
• Organise and facilitate regular project meetings to track progress, identify risks & issues.
• Monitor project budgets and report on financial performance.
• Communicate project status and metrics to key stakeholders.
• Collaborate with clinical-subject matter experts on content developers, suppliers and others to ensure successful delivery.
• Identify and mitigate project risks, and develop contingency plans as needed.
• Document project processes and lessons learned to improve future project execution.

You will be:

•  An accredited project manager (or have equivalent experience). 
• An experienced and effective project manager with the ability to deliver complex education focused programmes.
• Proficient in using project management methodologies and tools.
• Able to multitask, prioritise, and work effectively in a fast-paced, deadline-driven environment.
• Able to use your excellent communication skills to achieve collaboration a cross-functional teams and with a variety of stakeholders.

You will have:

• Experience in using a variety of digital solutions including learning management systems, databases and project management software.  
• Excellent communication skills both written and verbal.
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
• Strong attention to detail and thorough in error checking work.

Experience of the following is advantageous but not essential:

· Experience working in education or training

NB: Candidates will need to have the right to work in the UK and also be resident in the UK.

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:  10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
•  Employee Assistance Programme (EAP) Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

Join our team and contribute to the development of quality sexual and reproductive healthcare education and training. Apply now and be part of our mission to improve patient care and professional practice.

Please send your CV and 1 page covering letter outlining your key experience

Deadline for applications is 16 January 2025

Interviews will be scheduled w/c 27 January 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

In 2022 the charities Sands and Tommy’s came together to form a Joint Policy Unit. Our shared vision is for a future where fewer babies die, and inequalities in baby loss are eliminated so that everyone can benefit from the best possible outcomes.

Working together we want to secure policy changes that will reduce rates of miscarriage, stillbirth, pre-term birth and neonatal death, and to work to eliminate inequalities in these outcomes. We will do this by

• Holding governments across the UK to account on progress, and ensuring that saving babies lives and reducing inequalities is the national policy priority it deserves to be
• Working to ensure progress is being made to improve the safety of maternity and neonatal services, so that everyone can benefit from best-practice care.
• Promoting policy change so that new research and evidence leads to improvements in care

The Policy Officer will be key to helping the Joint Policy Unit achieve these objectives.

The role-holder will support the unit in delivering on our programme of policy work, and to support our external engagement so that saving babies’ lives is a key part of NHS/government policy across the UK. This will include work on a range of projects and outputs. The role-holder will play a lead role in supporting the unit’s responses to government consultations and inquiries, and engagement with new strategies and plans for the health service.

We are looking for someone with an understanding of the policy environment, ability to analyse policy and develop high-quality written outputs. You will be a great communicator with the ability to  translate insights into clear messages for different audiences (e.g. policymakers, stakeholders, supporters and the public).

Experience of leading and managing projects is essential for this role, as is a clear understanding of the relationship between research, policy and practice. Additionally, you will need to have a good understanding of the current policy environment as it relates to reducing baby loss and tackling inequalities, as well as enthusiasm for continued learning and a willingness to adapt to changing circumstances.

Please note this is a 1-year fixed term contract to cover maternity leave.