Jobs in hemel hempstead

• About the role

✅Home-based: With extensive travel across North West England, primarily focusing on Liverpool and Manchester. The ideal candidate should reside in close proximity to either city.

✅Hours: 35 hours per week over a flexible working pattern with an estimated 24-weekend activities per annum. 

As a Strategic Partnerships Manager based in North West England, you’ll work within the Church Partnerships Team and play a key role in building on existing significant relationships.

• We need you to be

⭐ Passionate and Committed. Driven by a desire to help release children from poverty in Jesus’ name.

⭐ Strong Networker. Skilled at building and maintaining relationships with church leaders and key partners.

⭐ A Confident Speaker. Comfortable speaking in various church and event settings, inspiring others to support our mission.

⭐ Strategic and Collaborative. Able to work with our leadership to shape and implement growth strategies.

⭐ Results Oriented. Focused on achieving sponsorship objectives and maximising partnership opportunities.

⭐ Personally committed to the Christian faith.  You can read more about this in our Policy on Posts to be Held by Christians.

• Are you ready to take on the challenge of playing a pivotal role in helping release children from poverty in Jesus’ name?

Join our dynamic Partnerships Team and help shape our growth strategy! Collaborate with our leadership to build lasting relationships with church and denominational leaders, support strategic decision making, and drive acquisitions through churches, events, and networks. 

Deepen our connections with key partners, enhance our holistic child development programs, and contribute to our mission of addressing poverty in Jesus' name. If you're a confident speaker with strong networking skills and a passion for our cause, we want you on our team!
 

• In return, you will get

➡️Flexible and sociable working environment
➡️Time in Lieu offered
➡️Pension scheme with 10% employer contribution
➡️Income Protection & Group Life cover
➡️Private Medical & Dental cover
➡️Celebrating life milestones such as, birthdays, newcomers, weddings, babies etc
➡️Weekly team prayers and devotionals
➡️Compassion updates and worship events

⭐We encourage you to read the full job description to see if this role aligns with your skills and aspirations!

This role will predominantly be working from our Day Centre but will also include work with night shelter clients.

Within the Day Centre you will be required to provide advice and advocacy and casework to people who are homeless and at risk of homelessness and maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts. 

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year-round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

This role will require a keen interest in homelessness and the devastating impact this can have on people. This is a new role which would suit someone with experience of recruiting and managing volunteers. The role will entail expanding our volunteer base, developing processes and procedures to effectively support them and managing them on site. The role will report to the Senior Project Worker.

At Ambitious about Autism, we're currently looking for a Head of Philanthropy to join our Fundraising team.

You'll lead, oversee and implement ambitious plans, as set out in the new fundraising strategy and enabling us to fully capitalise on the opportunities presented over the next few years, with a focus on the development of a major donor strategy, growing our profile and supporting a high-performing Philanthropy team. Alongside this you will personally manage a portfolio of high value solicitations, resulting in 6- and 7-figure gifts.

You'll evaluate each income stream and develop plans aligned with fundraising strategy, ensuring these translate into deliverable objectives. You'll play a key role in the development of fundraising appeals, including large scale proposals and approaches, as well as developing creative and compelling funding applications to engage new supporters.

We are looking for someone who has:

• Proven experience of planning and implementing successful major donor fundraising programmes
• Proven experience of securing high-value major gifts
• An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
• Experience of financial management of expenditure budgets including setting, accurate forecasting and achieving financial and non-financial targets

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

£10,606 for 14 hours a week (FTE £26,517 pa)

Fixed term to end March 2026 (with possible extension for further 2-3 years)

Stevenage, Watford and St Albans

This is a highly rewarding role for an experienced Family Support Coordinator to provide support to the families and loved ones of people affected by addiction as part of our successful Families Living in Recovery Project. You will establish professional, supportive relationships with the families of those in recovery through a range of 121 and group interventions to create opportunities for purposeful and sustained support.

Taking a whole family approach, you will also build and establish strong links with our partner agencies including The Living Room and Relate. Sessions will be delivered in person from the Living Room centers in Watford, St Albans and Stevenage and online.

You will need to be educated to NVQ Level 3 or above in social work, health, education, or equivalent.

About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing date: Monday 28th April 2025.

 

 

Thank you for considering this fantastic opportunity to join The Avenues Youth Project as our Fundraising Manager with responsibility for writing applications to Trusts and Foundations. This is a part-time position (4 day/week) with full flexibility for home working.

The Avenues is an exceptional West London youth centre that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Avenues offers free-to-access fun and meaningful after-school, weekend and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and crafts room, sports hall and classrooms. 

With secured blue-chip funders and a host of smaller funders, a significant amount of groundwork has been laid, including a pipeline of multi-year grants securing some activities to 2026 and beyond. Our challenge is to maintain this revenue to create a stable future, by strengthening our relationships with existing funders and introducing new ones. We are looking for someone who not only shares our determination to give all young people a fair chance but has the experience, skills and personality to help us achieve our goals, someone who enjoys the thrill of achieving funding success. 

Educated to degree level or higher, you will be a hard-working, self-starter with excellent writing skills with the ability to write concise and creative bids. Ideally, you will have 3+ years’ proven track record in a fundraising position, with a focus on trusts/foundations and public sector income streams. However, you may equally have experience in sales and marketing in a commercial environment.  

Either way, you will be skilled at budgeting and presenting financial information in easy to understand formats. You are a relationship builder and collaborative worker with a creative and proactive approach to problem-solving.

You have a high standard of software literacy (Office software, Mailchimp and internet), excellent telephone manner and an ability to communicate effectively with a range of callers.

The role offers you the chance to work for a highly respected charity, with a great team of staff, while helping make meaningful change. The Fundraising Manager is a very well respected position in our organisation and you'll work closely with the Chief Executive and the rest of the team. 

Location:  Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool

Contract:  Maternity cover contract, fixed-term to 17 April 2026 (or to the return of the substantive postholder, whichever is sooner)

Do you want to work with multiple award-winning charity, FoodCycle? If you love good food and great conversation, then this is the role for you!

We connect communities, reducing loneliness and food poverty – working with thousands of volunteers and surplus food to help everyone who needs us. By creating welcoming spaces for people from all walks of life to meet, eat and have conversations, we are supporting people’s health and mental wellbeing.

As Project Support Officer you will support our Regional Manager with volunteer recruitment, documentation, and giving our volunteers a fantastic experience. Each of our Community Meal Projects is run by Project Leaders (volunteer position). You will support Project Leaders in running our Community Meals, and will give extra support to our projects as and when required.

This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, recruiting new Project Leaders for the Region, or attending Projects. The right person for this role is customer service oriented with great communication skills, enjoys being organized, has a can-do attitude, and understands that they are a key component in supporting our fantastic Projects.

There will be frequent travel to our projects in the North East, and evening and weekend work will be needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on Wednesday 23rd April

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. 

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

About The Role
Closing Date: 21st April
Interviews: 2nd May

Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.

Campaigning is at the heart of our mission to end the devastation caused by dementia, and this position is central to Alzheimer’s Society’s ambition to drive meaningful policy change across England, Northern Ireland, and Wales.

We are looking for an experienced, ambitious, and creative campaigning professional to lead our team and shape the future of supporter-led campaigning at Alzheimer’s Society. This is a high-impact role with the opportunity to define our vision and strategy, inspiring action and delivering change.

The role requires a truly collaborative approach, working closely with our Evidence, Policy and Influencing teams. It also offers significant opportunities to engage with teams across the organisation, including External Relations, Fundraising, Marketing and Brand, to help mobilise audiences and amplify our campaigning efforts.

This is a remote-based role, leading a passionate team of officers working from home across the UK. You’ll be part of a highly skilled and supportive management team within the Evidence, Policy and Influencing directorate, reporting to the Programme Lead for Make Dementia a Priority.

About You

If you're passionate about delivering impactful campaigns that mobilise people and drive meaningful change, this could be the perfect role for you. We’re looking for someone who is:

- Highly strategic in planning, aligning public-facing campaigns with organisational policy objectives.
- Skilled at shaping and delivering integrated online and offline campaign strategies in collaboration with teams across the organisation.
- Experienced in deploying campaigners at the right time, using the right tactics to achieve maximum influence.
- Adept at monitoring the effectiveness of campaigning activity and its impact on policy and influencing goals.
- Comfortable working cross-organisationally to mobilise wider audiences in support of our policy priorities.
- A confident and inclusive leader, capable of managing a high-performing team with a focus on development and well-being.
- Intuitive about when to activate mass audiences and which tactics to use for different audiences and moments.
- Adaptable to a fast-changing external landscape, with the ability to pivot campaign direction when needed.
- Skilled in creating collaborative, impact-focused campaigns and leading integrated, whole-organisation campaign messaging.

The Sociological Review Foundation is seeking its first Development Manager to join its team. This role, reporting directly to the Operations Director, presents a unique opportunity to drive the organisation’s strategic growth initiatives and fundraising calls, expand partnerships, and generate revenue through the sale of services.

Director of Finance and Operations

Contract type: Fixed Term, initially 18 months, part time (initially 2 - 3 days a week)

Contract start date: asap

Location: Remote (some travel for meetings in London)

Please note, this role is only open to applicants residing in and with the right to work in the UK.

This is an exciting opportunity to become a key member of the leadership team for a unique Fund focused on commercial scripted and unscripted projects that address the climate crisis. This is a part time role working remotely, but with the potential for growth. 

‍

THE COMPANY

Climate Spring is a unique organisation working to fund and develop content with the world’s leading production companies and broadcasters. We are a company based in the UK working globally, funded by philanthropic foundations. Our team is made up of film and TV professionals, climate and funding experts based in the UK, US and France. Our primary focus is on identifying, supporting and developing a range of long-form content that is commercially viable within the global English language market. We also provide consultancy and training support to the industry on climate storytelling within a commercial context. We aim to create better  connections, coordination and partnership to what is a growing movement of interest Climate Spring has grown rapidly over the last 18 months, and has plans for further expansion. 

THE ROLE

We are looking for a motivated and passionate Director of Finance and Operationsto join our team, to provide strategic and financial leadership and support to Climate Spring as it continues to grow

Key responsibilities:

• Strategic leadership on all finance and operational matters affecting Climate Spring’s activities
• Manage and oversee the organisation’s budget in line with the organisation’s strategy
• Support the Executive Director and Director of Impact with fundraising strategy and funder management.
• Oversee the financial management of the organisation
• Provide financial and operational leadership for the organisation’s establishment of a new production fund
• Prepare and present financial reports for board and funders.
• Manage relevant internal and departmental operational developments
• Oversee the organisation’s operations, ensuring effective and inclusive practices and policies
• Oversee the organisation’s HR policies and practice
• Supporting the Executive Director in reporting to the board and ensuring effective governance

Minimum role criteria:

• 10+ years of experience working in philanthropic, social investment or charity sector with significant leadership experience. 
• Experience managing organisational budgets over £2m
• Experience managing a diverse team
• Experience managing grants and donor relationships

Additional desired skills

• Experience managing social investment funds
• Experience of the entertainment or culture sectors
• Experience setting up new organisations or companies
• Experience drafting contractual agreements
• Governance expertise

To be considered for this opportunity you will need to demonstrate the following skills:

Key skills:

• Excellent leadership skills that foster inclusive cultures
• Excellent fundraising and donor/investor partnership management skills
• Entrepreneurial and adaptive, with creative problem-solving abilities
• Strong attention to detail
• Excellent organisational, time management and long-term planning skills 
• Excellent writing and communication skills, including clear and effective written and verbal communication skills, negotiating skills, strong drafting abilities 
• Professional individual who can build and manage a positive team dynamic
• Demonstrable experience of building and managing budgets and organisational finances. 
• Problem solving skills, and a can-do, team attitude
• Ability to juggle multiple, competing priorities, pivot quickly, think practically and be solution-oriented
• Diligent and resourceful 

We strongly encourage applications for this role from people with a disability and if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee you’ll get to the next stage* (minimum criteria above). We're happy to discuss any support/personalisation you may need during our selection process as a reasonable adjustment. 

NEXT STEPS

If your skills & experience fit the above requirements and you would like to talk to us about this role, please apply by emailing  attaching:

• CV
• Covering letter (no more than 250 words)

Deadline for applications: 6th May 2025

Interviews: 26th May 2025

PURPOSE OF THIS ROLE

Over recent years, SBP has grown from a fledgling charity to an established and impactful organisation with an annual budget of over £1m in restricted and unrestricted funds. 

Our existing Head of Finance, who has been with us through part of this journey, is shortly due to retire and will be replaced by this Head of Finance & HR role, with strategic and operational ownership of SBP’s finances, as well as responsibility of SBP’s HR policy and processes.

KEY LIAISONS

The Head of Finance & HR will report to SBP’s CEO and sit on SBP’s Management Team, comprising the CEO and other heads of functions. 

The role will manage our Finance & HR Officer and work closely with other members of the home-based SBP team, including colleagues in Fundraising leading on income generation.

The role will also communicate regularly with SBP’s Treasurer and the wider Board of Trustees to support their understanding of the charity’s financial and HR management.

Where required, the role will also have contact with SBP’s partners, suppliers and other external contacts in the course of managing the charity’s financial agreements and transactions.

KEY DUTIES/RESPONSIBILITIES

Operational ownership of SBP’s finances, including:

• Control and management of SBP’s bank accounts and financial system (Xero).

• Responsibility for SBP’s financial transactions, payments and payroll.

• Responsibility for external claims/reporting, including Gift Aid claims and VAT returns.

• Responsibility for SBP’s financial processes, controls and policies.

• Line management and development of the Finance & HR Officer to support in the above. 

Strategic ownership and governance of SBP’s finances, including:

• Management and delivery of our annual budget and the budgeting/re-forecasting process, with input from the wider team.

• Management and delivery of our annual accounts and audit, in conjunction with an external accountant/auditor.

• Monthly financial reporting to the Management Team.

• Quarterly financial reporting to the Board of Trustees.

• Financial planning for the organisation, taking into account trends in spending and income, and planned growth of our activities.

• Assessment and communication of financial risks to the Management Team and Board of Trustees.

Financial advice and support to the wider SBP team, including:

• Providing financial information to feed into fundraising applications.

• Providing advice on VAT/financial risk in relation to new products, partnerships and agreements.

• Advising on budget creation and management for projects, commissions and operational areas.

Human resources policy and processes:

• Responsibility for SBP’s human resource processes, controls and policies.

• Oversight of contracting and on-boarding of new employees.

• Oversight of holiday management and storage of key documents/information using our HR system, Breathe. 

• Line management and development of the Finance & HR Officer to support in the above. 

QUALIFICATIONS & EXPERIENCE

• Qualified accountant (ACA/ACCA/CIMA), or equivalent level of knowledge/experience.

• Experience of reporting, budgeting, payroll and other finance processes at an operational and strategic level.

• Experience in a charitable organisation, or good working knowledge of the unique aspects of charity finance, including management of restricted and unrestricted funds.

• Experience of taking ownership of either a finance function or a discreet finance area, along with the responsibility for its accurate management and efficient running.

• Experience of presenting and explaining financial information to individuals and groups with varying levels of financial understanding.

• Experience of HR management policy and process.

• Experience of working with Xero, or proven ability to get up to speed quickly with new financial systems.

KEY SKILLS/ATTRIBUTES

• Self-motivated and solutions-focused, with the capability and desire to take ownership of all relevant responsibilities and continually improve the charity’s financial and HR processes. 

• Comfortable working in a small organisational setting, without the support of a wider, multi-level finance and HR structure/team.

• Attentive to detail, in order to ensure that transactions, processes and reporting are accurate and reliable.

• Analytical, with the skills to provide financial analysis in support of decision-making and help others identify trends and anomalies in our finances.

• Skilled at taking financial data from a variety of sources (e.g. accounting software, bank, spreadsheets) and presenting it to a non-financial audience in an accessible format.

• Excellent organisational, time management and prioritisation skills, with the flexibility to respond to changing needs in a dynamic working environment.

• Ability to communicate confidently with a wide range of people and build positive
  relationships with colleagues, partners and stakeholders.

• Desire and ability to stay up to date with financial and HR governance law and requirements as they relate to charities.

• Motivated to be part of a committed wider team working towards our vision for rewilding in Scotland.

TERMS AND CONDITIONS

Salary: £24,000-27,000 per annum on 0.6 FTE hours (pro-rated from £40,000-45,000 FTE), depending on experience. Salaries are paid in arrears on the last working day of each month by bank transfer.

Hours: Working hours are flexible, but must equate to a minimum of 22.5 working hours (0.6 FTE) per week, Monday to Friday. Note that the full-time working week at SBP is 37.5 hours. The nature of the post may from time to time require evening and weekend work. Paid overtime is not available, but time off in lieu will be given. 

Place of work: This role is home-based within Scotland and will require a suitable home office working environment (SBP can provide a laptop and support additional equipment needs). Attendance of meetings and events in other parts of Scotland will also be required periodically, with travel expenses paid in accordance with SBP’s Expenses Policy. 

Contract: Permanent.

Flexibility: Subject to ensuring that the needs of the charity and the role are met, SBP endeavours to meet the flexible working needs of its employees. 

Holidays: 16.8 days on 0.6 FTE hours (pro-rated from our FTE allowance of 28 days) including public holidays, plus 5 additional office closure days between Christmas and New Year. 

Pensions: You may be eligible to be enrolled into SBP’s employee pension scheme. Written terms of the scheme are available on request. 

Probationary period: 6 months. 

Notice period: 2 months.

ABOUT US

SCOTLAND: The Big Picture (SBP) is a charity that works to make rewilding happen across Scotland, as a solution to the growing climate and biodiversity crises, by influencing opinion and delivering practical change. Our vision is of a vast network of rewilded land and water, where wildlife flourishes and people thrive.

We are a small, friendly, agile and progressive team that works in a spirit of collaboration with many different interest groups to:

• Drive support for rewilding

• Commit more land and water to rewilding

Learn more about SBP and the way we work on our website.

ID: 1428 Job title: School Breakfast Coordinator

Service:  National School Breakfast Programme

Location: UK Home based with occasional national travel for meetings. 

Hours: 37 hours per week – Full time (29.6 could be considered) 39 weeks - term time only

Salary: Grade 3 Point 20-23: £28,598 - £31,384 FTE per annum (£21,448.50 - £23,538.00 per annum, pro rata) - plus £480 homeworking allowance pro rata

Contract type:   Fixed until July 26

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day

• Respond to school queries via a Helpdesk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.

• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.

• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.

• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.

• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.

• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.

• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

- A paid leave entitlement included in your salary that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata for 39 weeks TTO contracts)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Click the “Apply Now” link below and fill out our digital application form

• Closing Date: Monday 21st April 2025 at 23:59. We reserve the right to close the advert before this date if necessary 

• To learn more about Family Action: Careers

• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Elizabeth Holmes (full email available on the advert on our webite.)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We are looking for an experienced and talented Marketing Manager to lead the marketing campaign for our BHF charity lottery, 'The Weekly Flutter'. 

Working with our media agency and third-party agency suppliers, this role will be responsible for the development, execution, and optimisation of mass scale, omni-channel marketing, and fundraising campaigns and marcomms within the overall BHF integrated media plan.

Key Responsibilities:

• Maximise new customer acquisition for BHF’s flagship weekly lottery, 'The Weekly Flutter' enhancing online sign-ups and optimising Cost Per Acquisition (CPA).
• Strategically own and optimise digital initiatives (Social Media, Digital Display, Pay-Per-Click) to achieve ambitious acquisition and income targets.
• Define and implement strategic frameworks that improve the end-to-end customer journey, ensuring compelling and impactful engagement for sustained support.
• Lead the development of innovative lottery and gaming offerings, partnering with Marcomms to create seamless, engaging integrated campaigns. 

Your focus will be on placing the customer at the heart of all efforts, ensuring they feel valued and motivated to support our research long into the future. 

About You: 

As our ideal candidate, you'll bring extensive and demonstrable marketing experience in designing, developing, and managing integrated, multi-channel marketing plans that deliver successful commercial outcomes, particularly in new customer acquisition and fundraising/income growth. 

With excellent interpersonal skills and a proven track record of success in a fast-moving, effective marketing team, you'll have experience in paid media planning and optimisation across a full range of marketing channels. You will be adept at prioritising and managing multiple complex projects, with strong skills in data utilisation, manipulation, and analysis across various media. 

Highly numerate, with experience managing large budgets, you'll possess extensive marketing skills, a full understanding of different marketing approaches, and the ability to use marketing to secure support across a broad range of channels. Additionally understanding of the gambling and/or gaming market, including the regulatory framework and supporting processes to ensure compliance and legal adherence, would be advantageous. 

Working arrangements  

This is fixed term contract covering family leave until 31 May 2026.

This is a blended role, where your work will be dual located between your home and our London Office.   

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one to two days a week on average.    The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.   

About Us  

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.  

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.  

Benefits  

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

Interview process  

The interview process will virtually via MS Teams and are planned for 28th April 2025.