Jobs in Greater London

Every night shift is an opportunity to rewrite someone’s story as the night team doesn’t just ‘hold the fort’ – they rebuild foundations. – will you help lead that change?  

ABOUT THE NIGHT SUPERVISOR ROLE

We are developing our night service which runs to deliver high quality, trauma-informed services to residents, participants, and staff on night shift. We are currently looking for Night Supervisors to support the running of our night service, ensuring our services run smoothly, safely, and that our night support staff are well supported. You will line manage various frontline care and support staff including night concierge services. 

We are looking for a Night Supervisor who is driven to provide high quality, effective, and person-centred support to staff, colleagues, residents and participants. You will thrive on team work and be an effective communicator, respecting Equity, Diversity, and Inclusion. You will understand and/or have experience of working with people with multiple and complex needs, and have experience in working with and engaging diverse groups of people from varying backgrounds. Ideally, you will have people management experience however, the ability to line manage and lead a team to stay motivated is more important to us!

This role will be responsible for supporting the Service Managers to ensure the highest standards of service quality, performance, and improvement are delivered on the night rota. You will encourage productivity and engagement of night staff which will include regular check ins, service visits, and completing spot checks. You will be responsible for ensuring full handovers are made from day to night staff, and night to day staff to ensure seamless service delivery. 

Shift Pattern: Full-Time - 37.5 hours per week including nights, weekends, and evenings Monday to Sunday. This role is mainly based around London with regular travel across London and outer London services which include Brighton, Luton, Kent, Luton, and Bedford.

Salary: £34,000 

Your Impact at SIG - "How would you create safety and connection for someone experiencing crisis at 3AM?" As our Night Supervisor, your answer to this question will shape our services. You’ll: 

✓ Lead night teams with a blend of empathy and accountability, ensuring trauma-informed care never sleeps
✓ Turn handovers into springboards for recovery by bridging day/night support seamlessly
✓ Be the calm in the storm for residents facing complex challenges (mental health, substance use, offending backgrounds)
✓ Champion inclusive leadership – because the best night teams reflect the diversity of those they serve

What are we looking for from a Night Supervisor?

• Complex Needs Expertise: Apply your understanding of working with individuals with complex backgrounds - including ex-offenders, mental health needs, substance misuse, and challenging behaviours - to ensure compassionate, effective support.
• Operational Leadership: Manage and support night-shift care and support staff, ensuring smooth service delivery across all sites.
• Quality Assurance: Conduct regular check-ins, service visits, and spot checks to uphold service standards and staff engagement.  
• Handover Coordination: Facilitate thorough handovers between day and night teams to ensure continuity of care and clear communication.
• Staff Support: Act as a point of escalation for night staff, providing guidance and fostering a trauma-informed, productive work environment.
• Performance Monitoring: Collaborate with Service Managers to identify areas for improvement and implement night-specific solutions.
• Technical Skills: Demonstrate IT proficiency (Microsoft Office, case management systems) and quickly adapt to new organisational software to maintain accurate records and reporting. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.  

Trauma-Informed Care | Complex Needs | Mental Health | Substance Misuse | Safeguarding | Line Management | Supported Housing | Empathetic Leadership | Shift Work | Non-Judgmental, Crisis Intervention, Person-Centred Support.

• Salary: £35,700 p.a.
• Contract: Full time, Permanent 35hrs a week (Part time Part time – 28hrs a week would be considered)
• Location: Remote (based in UK) with the option to work from CSW’s New Malden office.
• Visa requirements – Must have the right to work in the UK.

The Role

This is an exciting opportunity for an experienced grants fundraiser to join CSW to use their skills to help people who are harassed and persecuted for their beliefs. You will play a key role in generating sustainable income for our work through securing grants from charitable trusts, foundations and institutions.

Key Responsibilities (a full list of responsibilities is listed in the Application Pack)

• Research and identify new sources of funding to grow pipeline of prospective trusts, foundations and institutions
• Write high-quality, compelling applications and bespoke funding proposals to secure grants
• Manage relationships with existing funders in a way that secures multi-year grants
• Schedule and write reports according to funders’ requirements

The Person

You are an excellent researcher, self-motivated and able to write compelling applications that align with funders’ priorities. You have strong research and time management skills. You are able to communicate with a wide range of stakeholders and understand the importance of stewarding relationships with funders well.

You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.

Essential Criteria (a full list of essential criteria is listed in the Application Pack)

• A minimum of three years fundraising experience for a charity.
• Proven track record of securing five-figure gifts from charitable trusts, foundations and/or institutions
• Writing high-quality, compelling funding applications/ proposals that match funders’ interests with CSW’s mission and activities
• Account management or managing relationships with high value donors and/or trusts and foundations

CSW Benefits

We offer flexible working, your birthday off, pension with 6% employer contribution.

About the College

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.

The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.

The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.

Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

About you

You are an experienced administrator who enjoys working with senior leaders and supporting them with a variety of tasks on a day-to-day basis. This will suit you if you have experience as an Executive Assistant or business administrator with secretariat knowledge and ability to work with senior stakeholders. It is an opportunity to demonstrate your initiative, planning and communications skills and to help develop this visible role.

You will have experience in executive support in planning and managing a complex variety of tasks, busy schedules and meetings for senior leaders and managing communications at a senior level. Your business administration experience will be needed to lead and deliver a varied set of activities and processes that are required for College administration or delivery of key College governance processes.

Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for stakeholders in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

JOB PURPOSE

We are looking for a Philanthropy Manager who is passionate about high value fundraising, relishes the challenge of growing a pipeline and is motivated by UNHCR’s work.

You will join our small but talented Philanthropy Team playing a key part in identifying and bringing on board new, prospective donors, as well as growing relationships and income from donors already supporting UK for UNHCR.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships, and to inspire and engage new supporters. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Grow prospect pipeline and the number of donors donating £10K+ to UNHCR’s work. 
• Grow UK for UNHCR’s sustainable income by growing the number of multi-year donors funding our programmes outside of emergencies. 
• Work with the wider international organisation to identify the most appropriate funding propositions for donors. 
• Craft compelling propositions and proposals for major donors and ensure quality and timely reporting back on gifts made. 
• Work closely with the IG team to manage the transition of mid-value donors to the major donor programme. 
• Engage existing and selected prospect major donors in the event of humanitarian emergencies. 
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospect major donors and to develop network maps. 
• Maintain accurate records, including Salesforce and UK for UNHCR’s databases for income recording and earmarking. 
• Working with the wider team to contribute to the delivery of bespoke philanthropy activities such as roundtables and webinars. 
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events. 
• Work within UK for UNHCR’s due diligence policy and processes. 

PERSONAL ATTRIBUTES AND EXPERIENCE
 
Essential Experience 

• Experience of working in an income generating capacity with an NGO or INGO to identify, approach, secure and steward major donors giving or capable of giving over five to six-figure gifts. 
• Experience of developing donor care plans and delivering bespoke proposals and  communications to generate income. 
• Experience of managing and growing a prospect pipeline. 
• Experience of working with trustees, CEO and senior stakeholders to build donor relationships. 

Essential Skills/Knowledge 

• Skilled at building and maintaining excellent relationships with donors and prospective supporters. 
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally. 
• Good understanding and knowledge of current philanthropic fundraising trends, environment and eco-system in the UK. 
• Ability to act proactively to identify new prospects and fundraising opportunities. 
• Confident and proactive networker. 
• Ability to confidently negotiate internally and externally. 
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment. 
• Good attention to detail, ability to proof-read. 
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis. 
• Solutions focused and able to use own initiative. 
• Excellent stakeholder and relationship management skills. 
• Proficient in using Word, Excel, PowerPoint and working knowledge of fundraising databases. 

Desirable Skills/Experience 

• Experience of working in a complex, multi-stakeholder environment. 
• Experience of working on faith-based giving. 
• Experience of working on a multi-year fundraising campaign. 
• Knowledge of international development or related subjects helpful but not essential. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing 

• 28 days’ leave per annum plus bank holidays. 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight 7th April 2025.

Interviews date: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Are you a continuous improvement specialist? 

Have you got previous experience in lean six sigma project management and process improvement?
 
Do you want to use those skills to help the British Heart Foundation (BHF) fund even more scientific breakthroughs to help us save and improve the lives of families and loved ones? 
 
About the role

We're looking for a talented Continuous Improvement Manager to join us and be responsible for the delivery of continuous improvement initiatives across our organisation with a focus on our Retail Directorate. 

In this job you'll play an important role in fostering a culture of sustainable change by creating and embedding Lean Six Sigma methodology and delivering business transformation projects to ensure the British Heart Foundation (BHF) is always striving for excellence, quality and efficiency. 

Working arrangements
 

Please note this is a job share opportunity, working 17.5 hours across the week, this can be a mixture of full and part days and the hiring manager would be happy to discuss individual arrangements with the successful candidate. 

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. You will also be expected to spend some time in our Shops and Stores. 
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With  a Lean Six Sigma Black Belt qualification, or Greenbelt qualification with significant experience, you'll be an exceptional communicator and influencer, able to develop effective working relationships across a diverse group of stakeholders and possess evidence of delivering cultural change programmes. 

You’ll also have the following experience: 
• Previous experience of delivering end-to-end business process improvement projects in the Service Sector with experience in the retail sector an advantage 
• Extensive continuous improvement experience, including project management and process improvement 
• Lean Six Sigma qualification to at least Green Belt level - with the ambition to undertake Black Belt (funded by BHF) in the near future
• Experience of taking ownership of projects, able to use sound judgement to help to drive the organisation towards its goals 
• Experience of working on your own initiative in a blended or virtual team environment
 
With previous experience of delivering business change and demonstrable experience of business process improvements, with a broad range of exposure to various business segments, you'll be able to provide expertise and facilitation to ensure that business improvement activities are run on time and to budget and are based on professional standards, utilising appropriate aspects of Lean/ Six Sigma methodologies. 

This is an opportunity to join a small team involved in major change within the organisation and working across all aspects of BHF. 
 
About us
 
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you

As an organisation we're open to flexible working arrangements. In return we offer a generous holiday allowance, an excellent working environment and a welcoming supportive group of colleagues.
 
To find out more about benefits available at BHF please download our benefits document at the bottom of this page.

Interview process 

First stage interviews will be a short video interview; successful candidates will then be invited to attend an interview via MS Teams. 
 

Work setting: Onsite (immediate start)
Pay rate: Between £12.62 and £14.27 per hour (depending on experience)
Contract: Temporary for 3 months
Hours: Full-time (35 hours per week)
Location: London

Are you passionate about providing exceptional customer service and supporting the academic community? Do you have experience in a customer facing role within the Higher Education sector and enjoy interacting and supporting people? Do you have good IT and organisational skills? This role offers a unique chance to make a meaningful impact on students and staff, ensuring the smooth operation of library services.
 
TPP are recruiting a proactive, organised and friendly Library Services Advisor on behalf of our client, a respected Higer Education Institution.
 
 
The Role: 
As a Library Services Advisor, you will play a crucial role in supporting students and staff, enhancing their learning experience through efficient library services. You will also engage in a variety of tasks, from front-of-house services to administrative duties, ensuring no two days are the same.

Responsibilities: 

• Provide accurate and efficient front-of-house services, including desk-based, roaming, and remote support.
• Prepare the service desk, handle enquiries, and signpost to other teams as needed.
• Offer advice on the use of library systems and equipment and troubleshoot basic issues.
• Process requests for digitised content in line with copyright legislation.
• Assist with stock maintenance, including shelving, displays, and promotional activities.
• Support the Library Service in both front office and back-office functions.
• Ensure the smooth running of library spaces, reporting equipment faults and monitoring the environment.
• Provide basic customer service training to Student Library Assistants.

 
 
Requirements: 

• Good communication at all levels and a proactive attitude.
• Strong IT skills, particularly with Microsoft Office.
• Experience in a customer-focused environment.
• Problem-solving skills and the ability to work within established processes.
• Friendly, approachable, and confident in acting independently and proactively.

 
 
Application: CV only
Interview: 1 stage
Ideal start date: Immediate start

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Project Manager - Housing

Are you an experienced Project Manager with a passion for delivering high-quality housing maintenance services? We’re looking for a dynamic and proactive Project Manager to lead and oversee a Capital Investment Programme, improving the energy efficiency of homes, and ensuring they remain safe, efficient, and well-maintained.

Position: Project Manager Housing
Salary: £52,278 per annum
Location: North London / Hybrid
Contract: Full time / Permanent
 

Closing date: 16th April 2025

Interview date: 25th April 2025

In this role you will:

Set clear programme goals, timelines, and deliverables, ensuring smooth project execution.
Work closely with internal and external stakeholders to define project requirements, including Asset Management investments, cyclical maintenance programs, and compliance-driven actions such as Fire Risk Assessments.
Develop costed project appraisals, assess risks, and implement mitigation strategies.
Construct detailed project plans, keeping critical paths and scheduling in mind to ensure successful completion.
Monitor and control all projects, ensuring effective communication and reporting to key stakeholders.
Assess and manage both strategic and operational risks in alignment with the Industrial Dwellings Society’s Asset Management strategy.

About you:

We are looking for an experienced Project Manager with a strong background in housing, capital works, and compliance.

Essential Skills & Experience:

Experience in Housing Associations and refurbishment/capital works programmes.
Knowledge of public procurement routes and maintenance works.
Strong understanding of construction practices in social housing.
Expertise in Building Regulations, CDM regulations, and health & safety legislation.
Proven ability to manage budgets, risks, and project dependencies.
Excellent leadership, communication, and decision-making skills.
Commitment to diversity, inclusion, and safeguarding principles.

About the organisation:

The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!

Other roles you may have experience of could include: Programme Manager, Programme Lead, Capital Works Manager, Asset Management Lead, Compliance Manager, Property Programme Manager, Project Manager, Senior Housing Manager. #INDNFP

This is an exciting opportunity to make a real impact by shaping the future of housing maintenance and investment. If you’re a results-driven professional with strong project management skills, we’d love to hear from you!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Summary

The Secretariat team supports the Chief Executive and Estates Commissioners in their leadership and the conduct of the Church Commissioners' business. The Senior EA provides comprehensive and wide-ranging executive assistance and research/ policy support to the Chief Executive and First Church Estates Commissioner in all aspects of their work, as well as acting as an interface between the and the wider Church/ public. This makes it an important role in respect of the Church Commissioners' efficiency and their relationship with, and accountability to, stakeholders.

You will be directly accountable to the Head of Governance and have frequent collaboration with the Chief Executive, First Church Estates Commissioner, the Deputy Chair and other trustees. There will also be regular collaboration with staff at all levels in the Church Commissioners and, at times, other NCIs, including Chief Officers of the other National Church Institutions and their teams.

• Provide full Executive Assistant support to the CEO (responsible for the overall management of the organisation and its c.150 staff), and the First Church Estates Commissioner (a Governor who chairs the committee responsible for the £10+bn investment fund).
• Interpret and summarise documents.
• Deal sensitively and intelligently with enquiries and re-routing to other departments/staff as necessary.
• Use technology to improve our processes.

• Extensive EA/ Senior PA experience within a senior individual's office
• Extensive experience of managing online diaries for senior individual(s)
• Evidence of a high level of administrative and organisational ability including document management skills and complete understanding of the full Microsoft suite
• Proven ability to summarise complex documents, extracting and representing key information
• Excellent interpersonal skills including the ability to establish positive working relationships with senior stakeholders and to represent the CEO and First Church Estates Commissioner to external partners

Key role requirements:

• The post-holder will work 2-3 days per week in primary office location in Church House, Westminster, subject to business need

Closing date for applications is 08 April 2025.

Interviews will be held on 29 April 2025.

• A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Are you highly organised and passionate about supporting meaningful causes? Do you want to play a crucial role in a team that helps people with sight loss live the life they choose? We are looking for a Fulfilment Supervisor to join our team and ensure the smooth processing and administration of Fundraising campaign responses, directly contributing to the success of our 5-year Fundraising strategy.

In this role, you'll have the opportunity supervise a dynamic Fulfilment Team, guiding them through daily tasks while fostering a collaborative and productive environment.

Collaboration will be at the heart of your work. You'll build strong relationships with key stakeholders, including the Donation Processing Supervisor and Manager, to guarantee the seamless reconciliation of income and resolution of any queries. You’ll also keep a close eye on KPIs and SLAs, ensuring that all targets are met and addressing any challenges as they arise.

 

If you're a proactive and detail-oriented professional who is eager to support a purpose-driven team and make a lasting impact on people’s lives, we want to hear from you.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

For the complete list of essential and desirable criteria please view the job description attached to this advert. 

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Support those who Care

This is an exciting opportunity to join our new service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs. We are working with Carers from a range of cultures, and it would be an advantage to speak Bengali.

The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.

You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.

Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.

This is a full-time position and you should be an excellent communicator and able to motivate and empower others. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.

Do a job where you make a difference

 

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

About The Role

At Alzheimer’s Society we are nothing without the incredible support we receive from the public. As a result of this, our Supporter Engagement team are absolutely vital in delivering tailored support and advice to our supporters and to the public. The team are the driving force behind building meaningful relationships with our supporters and team members are empowered to deliver bespoke conversations across phone, emails and social media, both inbound and outbound. The team are dedicated, hard working and fast paced with a passion for getting things right the first time.

The team manages a high volume of interactions and support is second to none. We pride ourselves on having an open communication style between all members of the team so that help is available for you to be successful in your role.

As a Supporter Engagement Advisor you will be the first point of contact delivering an excellent supporter experience to members of the public and Alzheimer’s Society’s supporters. Through answering queries and proactively delivering exceptional levels of stewardship, you will build relationships and inspire supporters and potential supporters about our work, whilst maintaining accurate system records that reflect and enhance the supporter experience.
 
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.

About you

- Excellent verbal and written communication skills and the ability to liaise with a diverse range of stakeholders.
- A good understanding and experience on using databases and communication systems
- Ability to demonstrate compassion and empathy as you will be responding to supporters and members of the public who need different levels of support.
- Ability to be flexible, demonstrating your ability to shift your approach in an appropriate, respectful and supportive manner to help those affected by dementia.
- Ability to form and maintain strong and long-lasting relationships with our internal stakeholders and our supporters.
- Be comfortable in contributing to discussions around continuous improvement as we have a team of people who are all passionate about improving processes so that our supporters have the best experience.

We encourage creativity and seek people that want to influence how we do things and take pride in being part of a team that excels.

ABOUT US – THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

OUR VALUES

• Awareness and personal responsibility.
• Diversity, equality, inclusion and anti-discrimination.
• Kindness and respect for each other and the space we cohabit.
• Collaboration and community: every person matters and so does the collective.

Ready to make a difference? Join us!

We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.

✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways

✔ deliver a diverse role with opportunities to grow as a professional

✔ join the Gestalt Centre, a beacon of excellence in the therapy world

✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives

✔ flexible working and hybrid with home working and convenient office location when you’re in the office.

ABOUT THE ROLE

FINANCE MANAGER JOB DESCRIPTION

Role Purpose

The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.  

As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.

Main Objectives

• Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations. 
• Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
• Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
• Lead on enhancing procedural efficiencies and streamlining in finance operations.
• Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
• Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
• Manage and support the Finance Manager and Bookkeeper.

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES

The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.

Financial Planning

• Lead on financial planning, budgeting and forecasting.
• Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
• Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.

Financial Management

• Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
• Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
• Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.  
• Prepare quarterly management accounts and reports for decision-making and planning.
•  Advise on and manage investments and cashflow.

Governance: Policies, procedures and financial controls

• Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
• Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
• Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
• Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
• Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.

Accounting

• Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
• Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
• Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
• Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.

Payments and Payroll

• Manage effectively payroll, tax and pension submissions, banking and associated procedures.   
• Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
• Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.

Contracts Management

• Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
• Prepare and issue employee contracts (working with the CEO/HR).

Support service delivery

• Calculate and prepare courses fees and other financial information for reviews and to support decision-making
• Liaise with students to offer and manage payment plans
• Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
• Support the integration of financial and operational systems.

People Management

• Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
• Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.

ABOUT YOU

PERSON SPECIFICATION

Qualifications and experience  

• Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
• Minimum 3 years relevant financial management experience working with a charity/not for profit.
• Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
• Sound knowledge and experience of leading and managing the audit process.
• Thorough practical up-to-date understanding of management accounting principles and techniques.
• In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
• Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
• Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
• Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
• Good experience with organisational realities, challenges and opportunities in the charity sector.
• Experience of working well within a multidisciplinary team (desirable).
• Experience facilitating or leading change and growth (desirable).

Qualities

• Awareness of self and others alongside a learning and growth mindset
• Leadership and management with kindness, integrity and collaboration
• Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
• Proactive dynamic leadership and project management skills and ability to apply big picture thinking. 
• Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills. 
• Ability to be flexible and adaptable in a dynamic organisation.
• Ability to receive and provide feedback, learn and grow as a professional
• Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
• Ability to work under pressure and to tight deadlines.
• Passion and commitment to the Gestalt Centre values, work and direction
• Commitment to equality, diversity, inclusion and anti-discrimination.
• Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
• Competency using MS Office, email, online platforms and learning management systems

We are looking for a dynamic new Hall Manager to be responsible for the successful management, maintenance and daily running of our parish centre: St Mary Abbots Centre, Vicarage Gate, London, W8 4HN. This role would be ideal for someone with events experience as there is a lot of diary management: booking and building relationships with theatre companies, weekly children’s groups, local community organisations, school parents, the occasional reception for a wedding or baptism and more!

The centre consists of a permanent ballet school and car park, a theatre, long room, 2 kitchens, parish offices, several cloakrooms and a garden at the back, which all need to be managed and maintained.  The income from the hall supports the work and mission of St Mary Abbots, a large and lively church in Kensington, with close links to parish school and community. We are looking for a candidate to maintain the commercial success of the rental spaces while also enabling church events and community and charity groups at the centre.

The ideal candidate would be both self-motivated and a team player, organised, willing to work flexible hours, with good communication and diary management skills, physically fit and proactive. They should have an appreciation and understanding of the Church of England and be willing to support and develop the work carried out by St Mary Abbots.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that material difference in carer’s lives. We live and work through our values, and we have an ambitious strategy to scale our reach, support and impact for carers, working in collaboration and partnership with a range of statutory, voluntary and commercial organisations.

About this role

As a Director of Services you will:

·Lead, inspire and manage Carers First Community, Helpline and Volunteer Services providing visible leadership and promoting a positive, inclusive culture.

·Refine and develop existing services and develop and mobilise new services/contracts; evidencing outcomes and impact.

·   Ensure the highest level of safeguarding practices are in place.

·Drive a culture of continuous learning, nurturing talent, building on strengths and promoting innovation.

·   Enable managers to work proactively in coproduction with carers to plan, develop and review services.

·Forge and sustain strong, positive and productive partnerships with Commissioners, partner organisations, funders and key stakeholders.

·Work as a member of the Senior Leadership Team in shaping and delivering our ambitious strategy.

We are looking for passionate people who are committed to the overall aims and objectives of the charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive. 

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application.

Candidates must clearly write how they meet each requirement in the person specification to progress their application.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable

Interview Process

The closing date for applications is 5pm on 13 April 2025. There will be a two stage process.

Candidates who have fully evidenced they meet the requirements of the Person Specification to a satisfactory standard will be long listed and invited to Stage 1.

Stage 1: Week commencing 21 April 2025 - informal online meeting with the Chief Executive to discuss their application.

Following the informal meeting, successfully shortlisted candidates will then progress to Stage 2:

Stage 2: Week commencing 28 April and 5 May 2025 - formal face-to-face interview with the Chief Executive and Trustees. As part of the formal interview, candidates will be required to give a presentation, and details will be provided in advance.