Jobs in Greater London

About Ataxia UK 

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation.  

About the Role   

You will be joining at an exciting time for Ataxia UK as we enter our 60th anniversary year.

Responsible for the communications officer as well as a range of external suppliers, you will lead the day-to-day communications function as a key member of the Fundraising & Communications department. Working closely with the new Director of Fundraising & Communications, you will have the opportunity to help shape Ataxia UK’s new communications and brand strategy. You will work closely with the Director and Managers from the Fundraising team to engage and cultivate our network of Friends and volunteers, celebrity ambassadors, donors and fundraisers through dynamic marketing and communications assets and materials.

Ataxia UK operates a hybrid- working policy, with full time staff working 5 days a week expected to work from our offices in Highgate a minimum of 2 days a week. This is adjusted to 1 day per week for part time. 

About you 

You will be a creative and dedicated communications professional looking for a new challenge and excited by the opportunity to help shape our new strategy. You will be someone who thrives in a project-management environment, as comfortable learning as you are leading, and able to work both independently and closely with colleagues and external suppliers.

Organised and details-focused, you are confident using data to help steer and focus our communications outputs. You will have a keen understanding of how the role can support our fundraising and you will have experience working closely with fundraising teams or on income-generating projects or events.  As curator of our brand and messaging, you will have the skills and experience to ensure we positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia. 

Benefits of working for us. 

• 25 days annual leave (rising to 30 with a length of service)

• Access to a free Employee Assistance Programme & Employee Hotline 

• Flexible hybrid working 

• Pension scheme 

• Cycle to work scheme 

• Training and development opportunities 

• Extra day of annual leave for your birthday 

• Accredited Living Wage Employer 

• Staff travel loans – 3 months pass 

PLEASE DOWNLOAD OUR FULL JOB DESCRIPTION!

Job Purpose

• To identify, create, and deliver digital content using a range of channels, across all of Good Law Projects channels

What we're looking for

• Experience creating social media content for a brand or organisation
• Experience working in a fast-paced environment and/or working under pressure
• Experience using an email marketing system
• Experience developing and executing fundraising campaigns (including creating and optimizing paid ads)
• Experience of creating and optimizing paid ads across social media

What we do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us
• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan
• We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change
• See our website for more about what we do

Key Details

Salary: £37,400 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working

Hours: 35 per week over 5 days

Contract type: This is a full time permanent role

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly - minimum of 2/3 days per week

Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values.  Alternatively, click "Apply via Website" to view the job pack on our website.

​How to Apply

To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website

INFORMATION AND RESEARCH MANAGER

Hours:

3 days per week, open to flexibility

Location:

Homebased within the UK with a requirement to travel to meetings, mostly held in London and/or supporting events

Reporting to:

Chief Executive

Benefits:

Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

Key relationships:

Senior Leadership Team, Medical Advisor, Healthcare Partnerships Lead, Communications & Engagement Manager, Facilitators (course trainers), external stakeholders

Salary:

£22,800 (£38,000 per annum FTE)

Contract:

Permanent

The role

Overcoming MS is the world’s leading healthy lifestyle organisation for people with MS, recommending a holistic, evidence-based seven-part Program of healthy lifestyle habits that will impact symptom load as well as disease progression. The Program is based upon the work of Professor George Jelinek, who evaluated all the research on lifestyle and MS to create the original version of his book, Overcoming Multiple Sclerosis. In recent years, there has been ever increasing interest in lifestyle and MS, and the body of research is systematically increasing. Overcoming MS therefore has a need for someone to regularly review the most recent research, update our Program recommendations, and ensure we communicate the latest updates with our community – working alongside our Medical Advisor. In the medium to longer term, we would like to identity research gaps and have a role in influencing, or even commissioning, lifestyle research to add to the current research base.

Key Responsibilities:

• To oversee the Overcoming MS Program recommendations, ensuring our advice always adheres to the latest and most robust evidence.
• To review each of the seven Overcoming MS pillars, review the evidence available, making any changes as needed. Work with the team to communicate any changes within the community, including leading the development of new tools and guides as needed (eg How to talk to your GP about testing vitamin D levels).
• To identify gaps in the existing Program based on new research (eg sleep, intermittent fasting etc), reviewing the evidence base and making recommendations on adaptations and support tools (subject to IP owner approval).
• To foster solid relationships with key stakeholders (including Facilitators and expert advisors) to ensure buy in and understanding in any updates or changes to research evidence and the Program.
• To create a research strategy, to maximise Overcoming MS’s credibility and reputation within MS lifestyle research.
• To support the communication of new studies published in reputable journals, enabling Overcoming MS to quickly understand the relevance to our community and the Program, formulating an action plan and supporting a public response where relevant.
• To support Overcoming MS’s public profile, giving credibility and expertise in the research behind the Program, including presenting at conferences, submitting articles and posters for publication, etc.
• To support the collation of impact evidence to demonstrate the value of Overcoming MS to individuals and as part of funding applications.
• To create a network of external research advisors, possibly creating a Research Advisory Group, to ensure oversight of upcoming research as well as diversity of opinion on research outcomes and their impact.
• To identify potential partners to collaborate with on research projects that corroborate the existing Program, fill research gaps, or build additional independent evidence around healthy lifestyle and MS.
• To manage the research section of the website.
• Longer term, to create a position for Overcoming MS in identifying research gaps, influencing new research, the role of the Overcoming MS community in research projects, and (subject to funding) commissioning research.

About you

We are looking for a passionate and committed individual, with proven experience of working with desk research and research professionals to produce high quality but accessible information.

• Strong previous experience of having worked in a research or health information role, with a solid understanding of the health research environment.
• Excellent writing and editing skills, with experience in producing clear, warm, accessible information for people affected by a health condition, underpinned by solid evidence.
• Demonstrable ability to be able to produce information for different audiences (eg community members and researchers), understanding how audience needs might differ.
• The ability to quickly review and deeply understand research about lifestyle and multiple sclerosis and translate that research into relatable actions.
• Demonstrable credibility in working with researchers, healthcare professionals and other health experts.
• Professional experience of carrying out literature reviews, desk research, developing research methodologies, conducting key informant interviews, and qualitative and quantitative analysis (desirable)
• Ability to work independently and remotely, self-motivate and build independent relationships and networks.
• Ability to work as a team player, helping to upskill the wider team and supporting information provision more widely.
• A proactive approach to work, able to identify opportunities and solutions
• Excellent eye for detail, working to deliver high-quality, accurate work.
• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.

Working location and hours  

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and events. 

You have a clean driving licence and have access to a vehicle to use for business purposes. 

What can we offer you?  

Our staff benefits include:  
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays  
• Flexible working  
• Remote working  
• Pension  
• Employee Assistance Programme  

How to apply  

Please send your CV and a covering letter by 10am on Wednesday 2nd April 2025. 

In your covering letter, please let us know:  

• Your motivation for applying for the role 

• Your notice period  

• Your current location.  

Please respond ASAP, as we will start screening candidates as soon as we receive applications.  

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.  

No agency contact, please.  

As Bid Writer, you will work with the team to identify funding opportunities, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. This will include bids and applications to trusts and foundations, tenders for statutory funding, compiling reports to funders, and other organisational reports as needed.

This role is a part-time permanent position for a minimum of 15 hours per week but we are open to additional hours up to four days per week. The salary for this role is £40,560 FTE. You will be based at home but available to travel to our office in Vauxhall, London occasionally as needed.

This is an exciting opportunity to join a friendly, supportive and dynamic team, and play a pivotal role in supporting Housing Justice’s work. You will make a real difference to those we serve by securing vital funds to provide services for those experiencing homelessness. Your ability to create engaging, well-crafted proposals will be instrumental in helping Housing Justice to fulfil our Mission to mobilise Christian action on homelessness and housing need through love, justice, advocacy and nurture.

The Mo Ibrahim Foundation is seeking a CRM & Insights Manager for a 12 month maternity cover.

The successful candidate will manage our CRM system (CiviCRM), including data input, data cleaning and email marketing. The role will also be responsible for reporting on insights from the database, our websites and social media platforms.

Interested candidates should send a single-page cover letter outlining your interest in the role, and a CV, clearly detailing your qualifications and relevant experience.

For 60+ years British Heart Foundation (BHF) has been focused on transforming the nation’s heart and circulatory health. Growing income and support for our cause means we need access to the right systems, tools, and brilliant data insight. This is where our Enterprise Foundations (EF) Programme comes in to provide the best possible technology systems to support our work.

Comprising of four workstreams; Retail, Finance, Customer and Data Architecture and Reporting, this programme will deliver cutting-edge technologies, better systems, and data to provide the foundations for growing our income so we can support the lifesaving breakthroughs millions of people desperately need.

About the role

As our Transformation Manager for this programme of work you’ll support our migration to Microsoft Dynamics 365, from Blackbaud CRM, and will work closely with our Head of Transformation and Head of Customer Platforms to prepare existing customer data for migration, leading the data quality deliverables and support the creation of an ongoing data governance framework. 

Acting as a subject matter expert within the team you’ll gather requirements for the new CRM platform, ensuring that our Customer Platforms team is represented throughout the process.

This is a pivotal role, working and supporting the work of one  in shaping how British Heart Foundation (BHF) manage customer relationships, streamline business processes, and drive efficiency across the organisation.

Working arrangements

Please note this is a 12-month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

The ideal candidate will possess a blend of CRM expertise, operational acumen, and a deep understanding of CRMs, including Blackbaud and Dynamics 365 functionality.

With a proven track record in managing CRMs, with a focus on data migration, process optimisation, and user adoption, you’ll have strong knowledge of Blackbaud. It would be advantageous to have Dynamics 365 configuration experience in customisation, and integration, with hands-on experience in migrating data and setting up CRM processes.

You’ll also have a strong understanding of business processes, particularly in charity sector with regards to customer service, and marketing, and how CRM systems like Dynamics 365 can support these functions.

With extensive experience working in operations, with a deep understanding of business workflows and process automation, you’ll have an understanding of data governance and ETL processes, as well as expertise in CRM-related analytics and reporting tools. You’ll also have demonstratable experience in conducting training sessions and workshops to ensure user adoption across different departments.

You’ll also have the following skills and experience:
• Strong written communication skills, able to develop clear, concise user manuals, training materials, and system documentation.
• Able to manage complex projects from conception through to execution, balancing multiple priorities and meeting deadlines.
• Comfortable working with cross-functional teams and leading initiatives that require both strategic planning
• Able to translate business needs into system configurations and automation processes that improve organisational efficiency.
• Excellent interpersonal skills, able work closely with stakeholders at all levels and influence decisions.
• Proactive and results-oriented, with the ability to thrive in a fast-paced environment.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you?

We offer excellent benefits including 30 days annual leave, private medical insurance, dental health cover, pension, and flexible working. We commit to actively developing you and offer learning and development opportunities to support, inspire and help you unlock your full potential.

Interview process

Interviews will be held during and shortly after the closing date for this position. 

How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Are you passionate about working with Young Carers and making a lasting difference? 

Are you experienced at working with young people and the network of professionals who support them?

If this sounds like you, we would love to hear from you!Apply to join the Carers´ Hub team as our Young Carers Support Worker. This rewarding role sits within the Young Carers Service and the successful candidate will be responsible for undertaking assessment with young carers and their families in order to identify their needs and develop a support plan.

You will work directly with young carers aged 5 and up to achieve positive outcomes, identifying and preventing inappropriate caring responsibilities through whole-family assessments and reviews and ensuring that young carers and their families have access to a range of emotional and practical support appropriate to their needs. You’ll also work closely with the Young Carers Team Leader to support the delivery of our young carers activities programme.

We are looking for someone who has a real passion about our mission and with proven ability in communicating sensitively with children, young people and their families.  You will have excellent organisational skills and be proficient in the use of IT.  You will need to be available for occasional evening and weekend work.

You will have experience working with vulnerable children and young people and will have a strong grasp of the realities of being a young carer in an inner city London borough. 

About Us
Carers' Hub is an independent local charity based in Brixton and works with carers aged five upwards. Whether financial, educational or otherwise, we seek to limit the challenges that unpaid carers face. We achieve this by improving carer’s wellbeing,  connecting carers to support and training opportunities, awareness raising and influencing local policy. 

Benefits

• 25 days annual leave plus bank holidays

• Birthday Leave

• Access to an Employee Assistance Programme

• Hybrid working

Closing date: 9am Wednesday 2nd April

Interviews: Tuesday 8th April, at 336 Brixton Road

Stella Maris is looking for an experienced communications or marketing professional to help shape our messaging, inspire supporters, and drive awareness and support for our mission.

The successful candidate will play a key role in expanding our reach, increasing engagement, and highlighting the impact of our work. Your responsibilities will include developing and managing our social media strategy, creating compelling content, running online fundraising campaigns, promoting events, and maintaining media relationships.

This role is perfect for someone who thrives on storytelling, has a flair for graphic design, and has a strong understanding of social media and digital marketing tools.

This role is full-time but we will consider part-time (min 32 hours a week) and flexible working patterns for the right candidate..

About Us

King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from under-represented backgrounds to access and succeed at university.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About The Role

The Social Mobility and Widening Participation Officer is a vital member of the department. The post-holder will support with the development, delivery and evaluation of sustained outreach initiatives. They can expect to provide both administrative and delivery support for any of our projects, but it is anticipated they will initially focus on:

· K+: King’s flagship widening participation programme

· Online lecture series: Nine series, each linked to a King’s faculty

· King’s PLUS: King’s programme of undergraduate support for widening participation students.

They may also be involved in a range of other projects run across the Social Mobility and Widening Participation Department.

The post holder will work closely with SMWP staff, student ambassadors and key partners. This role is responsible to the Social Mobility and Widening Participation Manager.

This is an exciting opportunity for candidates looking for a career with social impact, and who wish to utilise their skills and expertise in administration to make a difference to young people locally and nationally.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time post (35 Hours per week), and you will be offered an indefinite contract.

Closing date: 06 April 2025.

To apply, please click “Apply Now”.

Salary: £30,000 - £38,000per annum (additional £2,000 London weighting) 

Contract type: Permanent- Part time or Full time (minimum 4 days a week).  

Location: London, Birmingham or Bristol. 

Hybrid: 1 day per week in regional office 

We encourage you to get your application submitted as early as possible. Candidates will be shortlisted and interviewed as applications are received.

Envision has launched its latest, three-year strategy. We aim to build the reach and impact of our work, deepening our presence in our hub cities and expanding into new areas of high need and low charity presence.

As our Trusts and Foundations Manager you will support the development and stewardship of fundraising from trusts and foundations, including corporate and major-donor trusts, so that we can secure the resources and build the partnerships we need to fulfil these aims and deliver our mission. You will join at a moment of momentum – we have increased our income year on year over the last three years, diversifying our sources and moving a greater proportion of funding to multiyear and unrestricted streams.

We are seeking a candidate who will champion the transformative impact of Essential Skills on young people from under-represented background and the need to move funding and focus to them, bringing funding partners together behind this shared mission.

Key Responsibilities:  

• Manage our relationships with existing and past funders, through engaging and high-integrity stewardship and communications 

• Track trust and foundation developments to identify new fundraising opportunities from independent trusts and foundations, including those associated with major donors and businesses.

• Identify new prospects and build a strong pipeline of potential funders through desk research, social media, events, network mapping and building personal networks

• Develop strong case of support, using impact data and case studies alongside external evaluations to communicate Envisions works 

• Lead on writing trust and foundation applications that support our three-year plan, focussing on applications valued between 4 and 6 digits. 

• Manage the reporting and feedback requirements of our trust and foundation portfolio. 

Essential Experience, Knowledge and Competencies:  

• Previous experience of successful fundraising from Trusts & Foundations

• Experience of developing high quality case for support and/ or tailored proposals for funding 

• Demonstratable success in building and maintaining relationships with new & existing funders, including prospect research experience  

• Experience of project management– highly organised, with the ability to work with initiative and manage your own time to meet deadlines  

• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture​ 

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.   

To apply you must please read the application pack and apply online.  

Please note:  

-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.  

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.  

- We will be interviewing as we go along, so early applicants are encouraged.  

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.  

Senior Club Manager

We are looking to recruit an experienced Youth Work Leader to join a committed staff team, with solid, hands-on experience in delivering high quality, open access youth work.

This is a fun, exciting and challenging role in a growing and ambitious charity where with up to 200 young people attending a session no two days will ever be the same.

If you have experience of delivering high quality, open access youth work and a passion for provide young people with the best possible experiences and opportunities… then we want to hear from you!

Position: Senior Club Manager

Location: Dagenham

Salary: Circa £35K

Hours: Full-time (40 hours a week)

Contract: Permanent

Benefits: 34 days including bank holidays and a day off on your birthday

Closing Date: 9th April 2025

Interview Date: W/C 14th April 2025

About the Role

As an integral member of the delivery team, you will have lead responsibility for the Senior Club offer to 13-19 year olds (up to 25 for those with additional needs). You will create a high-quality, creative and fun environment, which focuses on the needs of young people and is in line with the Youth Zone’s aspirations to provide young people with the best possible experiences and opportunities.

You will have a passion to put young people first and be responsible for the continuous improvement of the delivery and input towards the strategic delivery plan for the Youth Zone. This is a fun, exciting and challenging role in a growing and ambitious charity where with up to 200 young people attending a session no two days will ever be the same.

Key responsibilities include:

• Ensure there is an exciting range of activities on offer for young people aged 13+, 5 nights a week
• Lead on the development, implementation and review of the of the Senior Club offer
• Lead the delivery team on sessions
• Lead, manage, induct, train, support and develop a team of full and part time youth workers and volunteers and work with the Volunteer Recruitment and Training Manager to support CPD and opportunities for accredited and recorded learning
• Motivate, encourage and support young people to participate fully in sessions
• Manage the Senior Club budget and other resources effectively to maximise the benefits to young people
• Support the Youth Zone promotional and outreach plan working in the community both with partners and directly with young people
• Work with the Youth Zone staff to identify opportunities and funding for additional opportunities and experiences for young people
• Develop effective joint working with schools and other agencies to ensure a holistic approach in service delivery to young people including representing the Youth Zone at meetings with partner agencies
• Take responsibility for the close down and opening up of the Youth Zone as required
• Support across the whole Youth Zone offer as required which takes place every evening, weekend and during school holidays and will occasionally include residential work

About You

As Senior Club Manager, you will have experience of working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings. An excellent communicator, you will have the skills to deliver activity programmes to a wide range of young people whilst motivating and engaging staff, volunteers and young people through sessional work.

You will also have experience of:

• Working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings
• Engaging vulnerable, disengaged, or hard to reach young people
• Youth work
• Managing a staff team including volunteers
• Dealing with safeguarding issues within a multi-agency setting
• Organising and delivering a programme of youth work activities in an open access setting
• Leadership, including facilitating/running youth provision and leading a staff team

About the Organisation

Evenings and weekends, 52 weeks a year, this is the place for 8-19-year-olds and up to 25 years old with additional needs in East London to make friends, try new things and start their fantastic future now. This is so much more than a youth club. Within the £6.15million home, you’ll find a dedicated team of youth workers who are committed to helping young people discover their passion and purpose and to supporting them through the challenges young people face today.

The organisation is committed to the safeguarding of young people. In accordance with the Child Protection and Safeguarding procedures, this position requires a enhanced DBS check. The strength of the Youth Zones comes from the diversity of the people within this vibrant network. The Youth Zone teams reflect the communities they serve, and values people working together from a range of different backgrounds locally and nationally, and with different experiences, all with a shared passion for boosting the aspirations of young people across the country. Diversity brings innovation, fresh ideas and creativity, and we actively strive to create a culture that is truly inclusive and fair for all and where everyone in the team can be themselves and thrive.

You may have experience in areas such as Youth Worker, Senior Youth Worker, Club Youth Worker, Youth Club Worker, Youth Club Manager, Manager Youth Work, Children, Youth, Young People, School Holiday Club Manager, School Holiday Club Leader, Youth Case Worker, Activities Coordinator, Activities Leader, Volunteer Manager, Volunteer Management. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby loss receives the support and care they need.

Our Training and Education team ensure that healthcare professionals and volunteers have the knowledge and skills to offer safe care to families during pregnancy, and the highest quality care and support following the death of a baby. Our vision is for Sands to be the sector leader with a range of flexible, high-quality learning. 

We are looking for an outstanding and people-focused candidate to lead and develop the team, including the promotion and delivery of programmes that positively impact on improving bereavement care and saving babies lives. 

The Head of Training and Education will work with the Director of Research, Education and Policy to develop and deliver an effective strategy. Additionally, the post-holder will develop opportunities to expand our paid-for training provision, improve the accessibility for those who need/want our training and develop our training provision for volunteers and staff. 

With significant experience of leading and motivating a large team, you will be able to plan, create and deliver national training programmes and educational resources. An excellent understanding of different training and education methods, including digital tools and resources is therefore essential. 

An experienced senior manager, you will be able to contribute to the organisations’ strategic direction and have experience of setting individual and team objectives. 

With a track record of providing thought leadership and innovation to develop creative solutions, you will be diplomatic and be able to establish productive working relationships with colleagues, volunteers and external stakeholders. 

An understanding of the issues surrounding the death of a baby for healthcare professionals, parents and families is essential. You will also need to have an excellent understanding of the principles of equality, diversity and inclusion.

Neuroblastoma UK are seeking a highly organised, responsible and proactive administrative professional to support the team on a temporary basis during a period of exciting growth and change. 

Someone who has excellent attention to detail and who always strives to ensure administrative tasks are performed to the highest level, would thrive in this role.

Responsibilities

- Supporting the Communications Executive with various administrative tasks to support the Communications function of the organisation 

- Being the first point of contact for all supporter queries to the organisation – manning phone lines and supporter email inboxes

- Ensuring all post is managed once a week, including banking and processing all postal donations

- Regularly updating the database with donation information and ensuring all data is accurate 

- Reporting on Fundraising income and organising this by area in order to provide regular updates to senior leadership on funds raised

- Manage the stewardship and administration of supporters taking part in events to raise money for the charity

Person specification

- Responsible and organised

- Excellent phone manner and written communication skills

- Willing to be in the London office 2 days a week

- Proactive and solution focused attitude

- Collaborative and willing to lend their support where most needed

The Helpline

We operate the National Helpline for LGBT Victims and Survivors of Abuse and Violence, as well as the Conversion Therapy Support Helpline. Our services provide emotional support, guidance, and help to individuals aged 18 who are currently experiencing or have previously endured violence and abuse. We offer support through telephone, email, and webchat. Additionally, our helplines extend support to friends, family members, and professionals who are concerned about someone affected by violence and abuse, equipping them with the tools and resources to assist LGBT individuals in their lives.

About you

We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.

There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.

Your Role

As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.

For more information on this role please download the attached job description.

Location: Hybrid or remote options available
Hours: 28 (.8FTE - 4 days a week across a rolling rota including evenings)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Reports to: Head of Helplines
Salary: £24,180.51 pro rata - not including London Weighting (£28,309.92 pro rata - including London Weighting)

Closing Date:

Applications should be submitted by 12 noon on the 11th of April 2025
Interviews will be held from week beginning 21st and 28th of April 2025. All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.

Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.

REF-220322