Jobs in Greater London

For 60+ years British Heart Foundation (BHF) has been focused on transforming the nation’s heart and circulatory health. Growing income and support for our cause means we need access to the right systems, tools, and brilliant data insight. This is where our Enterprise Foundations (EF) Programme comes in to provide the best possible technology systems to support our work.

Comprising of four workstreams; Retail, Finance, Customer and Data Architecture and Reporting, this programme will deliver cutting-edge technologies, better systems, and data to provide the foundations for growing our income so we can support the lifesaving breakthroughs millions of people desperately need.

About the role

As our Transformation Manager for this programme of work you’ll support our migration to Microsoft Dynamics 365, from Blackbaud CRM, and will work closely with our Head of Transformation and Head of Customer Platforms to prepare existing customer data for migration, leading the data quality deliverables and support the creation of an ongoing data governance framework. 

Acting as a subject matter expert within the team you’ll gather requirements for the new CRM platform, ensuring that our Customer Platforms team is represented throughout the process.

This is a pivotal role, working and supporting the work of one  in shaping how British Heart Foundation (BHF) manage customer relationships, streamline business processes, and drive efficiency across the organisation.

Working arrangements

Please note this is a 12-month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

The ideal candidate will possess a blend of CRM expertise, operational acumen, and a deep understanding of CRMs, including Blackbaud and Dynamics 365 functionality.

With a proven track record in managing CRMs, with a focus on data migration, process optimisation, and user adoption, you’ll have strong knowledge of Blackbaud. It would be advantageous to have Dynamics 365 configuration experience in customisation, and integration, with hands-on experience in migrating data and setting up CRM processes.

You’ll also have a strong understanding of business processes, particularly in charity sector with regards to customer service, and marketing, and how CRM systems like Dynamics 365 can support these functions.

With extensive experience working in operations, with a deep understanding of business workflows and process automation, you’ll have an understanding of data governance and ETL processes, as well as expertise in CRM-related analytics and reporting tools. You’ll also have demonstratable experience in conducting training sessions and workshops to ensure user adoption across different departments.

You’ll also have the following skills and experience:
• Strong written communication skills, able to develop clear, concise user manuals, training materials, and system documentation.
• Able to manage complex projects from conception through to execution, balancing multiple priorities and meeting deadlines.
• Comfortable working with cross-functional teams and leading initiatives that require both strategic planning
• Able to translate business needs into system configurations and automation processes that improve organisational efficiency.
• Excellent interpersonal skills, able work closely with stakeholders at all levels and influence decisions.
• Proactive and results-oriented, with the ability to thrive in a fast-paced environment.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you?

We offer excellent benefits including 30 days annual leave, private medical insurance, dental health cover, pension, and flexible working. We commit to actively developing you and offer learning and development opportunities to support, inspire and help you unlock your full potential.

Interview process

Interviews will be held during and shortly after the closing date for this position. 

How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Are you passionate about working with Young Carers and making a lasting difference? 

Are you experienced at working with young people and the network of professionals who support them?

If this sounds like you, we would love to hear from you!Apply to join the Carers´ Hub team as our Young Carers Support Worker. This rewarding role sits within the Young Carers Service and the successful candidate will be responsible for undertaking assessment with young carers and their families in order to identify their needs and develop a support plan.

You will work directly with young carers aged 5 and up to achieve positive outcomes, identifying and preventing inappropriate caring responsibilities through whole-family assessments and reviews and ensuring that young carers and their families have access to a range of emotional and practical support appropriate to their needs. You’ll also work closely with the Young Carers Team Leader to support the delivery of our young carers activities programme.

We are looking for someone who has a real passion about our mission and with proven ability in communicating sensitively with children, young people and their families.  You will have excellent organisational skills and be proficient in the use of IT.  You will need to be available for occasional evening and weekend work.

You will have experience working with vulnerable children and young people and will have a strong grasp of the realities of being a young carer in an inner city London borough. 

About Us
Carers' Hub is an independent local charity based in Brixton and works with carers aged five upwards. Whether financial, educational or otherwise, we seek to limit the challenges that unpaid carers face. We achieve this by improving carer’s wellbeing,  connecting carers to support and training opportunities, awareness raising and influencing local policy. 

Benefits

• 25 days annual leave plus bank holidays

• Birthday Leave

• Access to an Employee Assistance Programme

• Hybrid working

Closing date: 9am Wednesday 2nd April

Interviews: Tuesday 8th April, at 336 Brixton Road

Stella Maris is looking for an experienced communications or marketing professional to help shape our messaging, inspire supporters, and drive awareness and support for our mission.

The successful candidate will play a key role in expanding our reach, increasing engagement, and highlighting the impact of our work. Your responsibilities will include developing and managing our social media strategy, creating compelling content, running online fundraising campaigns, promoting events, and maintaining media relationships.

This role is perfect for someone who thrives on storytelling, has a flair for graphic design, and has a strong understanding of social media and digital marketing tools.

This role is full-time but we will consider part-time (min 32 hours a week) and flexible working patterns for the right candidate..

Neuroblastoma UK are seeking a highly organised, responsible and proactive administrative professional to support the team on a temporary basis during a period of exciting growth and change. 

Someone who has excellent attention to detail and who always strives to ensure administrative tasks are performed to the highest level, would thrive in this role.

Responsibilities

- Supporting the Communications Executive with various administrative tasks to support the Communications function of the organisation 

- Being the first point of contact for all supporter queries to the organisation – manning phone lines and supporter email inboxes

- Ensuring all post is managed once a week, including banking and processing all postal donations

- Regularly updating the database with donation information and ensuring all data is accurate 

- Reporting on Fundraising income and organising this by area in order to provide regular updates to senior leadership on funds raised

- Manage the stewardship and administration of supporters taking part in events to raise money for the charity

Person specification

- Responsible and organised

- Excellent phone manner and written communication skills

- Willing to be in the London office 2 days a week

- Proactive and solution focused attitude

- Collaborative and willing to lend their support where most needed

The Helpline

We operate the National Helpline for LGBT Victims and Survivors of Abuse and Violence, as well as the Conversion Therapy Support Helpline. Our services provide emotional support, guidance, and help to individuals aged 18 who are currently experiencing or have previously endured violence and abuse. We offer support through telephone, email, and webchat. Additionally, our helplines extend support to friends, family members, and professionals who are concerned about someone affected by violence and abuse, equipping them with the tools and resources to assist LGBT individuals in their lives.

About you

We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.

There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.

Your Role

As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.

For more information on this role please download the attached job description.

Location: Hybrid or remote options available
Hours: 28 (.8FTE - 4 days a week across a rolling rota including evenings)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Reports to: Head of Helplines
Salary: £24,180.51 pro rata - not including London Weighting (£28,309.92 pro rata - including London Weighting)

Closing Date:

Applications should be submitted by 12 noon on the 11th of April 2025
Interviews will be held from week beginning 21st and 28th of April 2025. All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.

Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.

REF-220322

The Helpline

We operate the National Helpline for LGBT Victims and Survivors of Abuse and Violence, as well as the Conversion Therapy Support Helpline. Our services provide emotional support, guidance, and help to individuals aged 18 who are currently experiencing or have previously endured violence and abuse. We offer support through telephone, email, and webchat. Additionally, our helplines extend support to friends, family members, and professionals who are concerned about someone affected by violence and abuse, equipping them with the tools and resources to assist LGBT individuals in their lives.

About you

We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.

There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.

Your Role

As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.

For more information on this role please download the attached job description.

Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Reports to: Head of Helplines
Salary: £24,180.51 pro rata - not including London Weighting (£28,309.92 pro rata including London Weighting)

Closing Date:

Applications should be submitted by 12 noon on the 11th of April 2025
Interviews will be held from week beginning 21st and 28th of April 2025. All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.

Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.

REF-220321

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference. We are looking for a highly motivated and organised individual to join our successful fundraising team!

You will work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.  Your responsibilities will include providing administrative support to the Events and Community Fundraising team as well as supporting their fundraising products and campaigns, providing inspiring recruitment and support to fundraisers, and handling and reporting on data.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

*Interviews will be conducted on a rolling basis as applications are received.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Empty Spaces to Homes Programme Manager, and support people to find a decent, safe, affordable home.

 

We are looking for an experienced Programme Manager to deliver HFHGB’s flagship Empty Spaces to Homes programme.  This programme aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces - including commercial and retail properties - into homes and through researching, advocating and collaborating in coalition with others, to foster a wider uptake of the Empty Spaces to Homes approach.

Reporting to the Director of Programme Delivery and working in close collaboration with subject matter experts responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability and Construction), your role will be responsible for all aspects of programme management and coordination, reporting and monitoring. You will also work closely with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.

You will be joining us at a really exciting time as this is a newly established team on an ambitious transformation journey. You will have a positive ‘can do’ attitude coupled with strong experience of all aspects of programme management and monitoring and excellent communication and engagement skills. Able to work collaboratively with a diverse group of colleagues and stakeholders, you are proactive and able to prioritise effectively across multiple areas of work, problem solving and demonstrating strong organisational and planning skills.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack (via our website>vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Job Title: Empty Spaces to Homes Programme Manager
Department: Programme Delivery
Reports to: Director of Programme Delivery
Salary Grade: D
Budget responsibility: Yes
Line management: No
Post: Permanent
Location: Home-based with frequent travel to internal and external events and project sites, with occasional overnight stays

About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Job Purpose
To support Habitat for Humanity GB’s (HFHGB) vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.

As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Empty Spaces to Homes (ES2H) Programme Manager will sit within the new Programme Delivery team and will work collaboratively across the organisation and with a large group of diverse external stakeholders.

Key responsibilities include the management of HFHGB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces, including commercial and retail properties, into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach. The Empty Spaces to Homes Programme Manager will work across the organisation to coordinate and monitor delivery of activities sitting within the programme. They will also collaborative extensively with teams whose work supports or resources the programme. Working with the Director of Programme Delivery, the Programme Manager will also support external events and activities as well as high quality partnerships and strategic relationships.

Key Accountabilities/Responsibilities:
Programme Management and Coordination:

•  Responsible for programme management of the ES2H programme. Working with the Director of Programme Delivery, and with Subject Matter Experts who are responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability, Construction).
• Responsible for the development and utilisation of high-quality programme management tools and internal coordination forums, including for programme planning, performance monitoring, communication, internal and external reporting.
• Working with others, support the development of appropriate Monitoring, Evaluation and Learning frameworks.
• Work with Subject Matter Experts, the ES2H Coalition and other partners on the continuous improvement of the ES2H Toolkit, supporting new ideas to fruition, developing content into engaging and appropriate documents and other required communication and programme tools.
• Support Subject Matter Experts and others where appropriate to develop programme and project related reports, to develop proposals and communication content, support impactful partnerships and provide project-related administration capacity.
• Support the Director of Programme Delivery to ensure programme outputs are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

External communication and partnership management:

• Support external events and activities as well as high quality partnerships and strategic relationships.
• Work with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships through provision of content for external communication, programme updates and reports, and the maintenance of Monitoring, Evaluation and Learning frameworks.
• Lead the coordination of the ES2H Coalition and support the development and management of other programme related networks and groups.

Budget management, reporting and monitoring:

• Support the Director of Programme Delivery to develop the ES2H programme and project budgets.
• Coordinate with subject matter experts to monitor and track programme spend, flagging issues and risks, and ensuring regular reports are available for budget holders and the Finance Team.
• Provide regular inputs and updates for relevant sections of the organisational Performance Framework, Risk Register and any other operational requirements.

Person profile:

• Strong experience of programme and project management, coordination and monitoring.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Experience of producing impactful content for programme tools and reports, external events, website and other digital platforms.
• Good budget management skills, and a working understanding of Excel.
• Understanding of Monitoring, Evaluation and Learning tools and approaches.

Skills and competencies:

• You have excellent communication and engagement skills, and able to work collaboratively and productively with a diverse group of colleagues and stakeholders.
• You are proactive and able to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 4th April 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Retail, and support people to find a safe, affordable home.

We’re on the lookout for an experienced senior level retail professional, with the energy and drive to

lead the successful introduction and expansion of our ReStore network, a charitable home improvement retail concept well established in the USA, Canada and Ireland, but new to Great Britain. This is your chance to take charge of a retail operation with a real purpose—helping families build a better future through safe and affordable housing.

You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey, providing you with the opportunity to directly influence and develop retail expansion and impact in local communities.

Leading a high performing team of staff and volunteers who work collaboratively to generate resource and support for our mission, you’ll be responsible for sales growth and sustainability through strategic innovation, operational excellence, building brand awareness, valuable partnerships and community engagement.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website (Please see vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Department:                      Retail

Reports to:                        National Director

Budget responsibility: Yes

Line management: 2 direct reports (Store Manager x 2) and an overall team of 13 when fully staffed (currently 3 roles staffed)

Location:                           Flexible/hybrid - home-based and with regular travel to stores, internal and external meetings.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

ReStore is Habitat for Humanity International’s unique, trademarked retail concept which was first opened in 1991 by the Habitat for Humanity affiliate in Winnipeg, Canada.  Today there are over 1,000 ReStores successfully operating across Canada, United States, Australia, New Zealand, Poland and Northern Ireland.

Job Purpose

To support of Habitat GB’s vision of a decent home for everyone, the Director of Retail is accountable for the successful introduction of a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials.  Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes. 

The Director of Retail provides senior and strategic leadership for Habitat GB’s retail strategy, and for the entire ReStore operation. Key responsibilities include the planning, implementation, and monitoring of the impact of ReStore in Great Britain, such as income generation, brand awareness, partnership development, community engagement and outreach. The Director of Retail is also responsible for leading a high performing team to manage the ReStore footprint in Great Britain, and working collaboratively across Habitat GB, the international Habitat network (HFHI), and with external partners.

As a member of the Senior Leadership Team, the Director of Retail works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach. 

Key Accountabilities/Responsibilities

Strategic development & leadership:

   Provide senior and strategic leadership for end-to-end retail operations.

• Develop and implement a comprehensive commercial and profit-driven strategy aligned with Habitat GB’s mission and goals. 
• Continue to identify and maximise the opportunities, revenue and profit presented by the commercial operations of Retail as well as volunteering, community engagement and other programmes, working in collaboration with colleagues in the Programme Delivery and Fundraising & Partnerships teams.
• Working collaboratively across Habitat GB, review the commerciality of the wider charity and develop commercial projects capable of delivering efficiencies and increasing income which create increased support for the charity’s beneficiaries.
• Work with the Director of Finance, Operations & Compliance and other colleagues to ensure effective and efficient commercial delivery whilst taking accountability for establishing and maintaining appropriate delivery frameworks and governance.
• Lead and empower all ReStore colleagues to maximise income and profit from all Retail and sources (including online) whilst ensuring that costs are contained within budget.
• Lead the development of a plan for expansion of future ReStores.
• Work closely with the Director of Programme delivery and other colleagues to design, deliver and grow community-based outreach programmes connected to ReStore.
• Design and implement effective strategies and processes for programme implementation, including resource allocation, scheduling, and monitoring of progress.
• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

Leadership of ReStore operations:

• Retain an oversight of new and ongoing commercial operations, including sales, marketing, donations, pricing and operational excellence.
• Monitor and analyse external market trends and competitor activities (not restricted to the UK) to identify and accelerate sustainable opportunities for growth. 
• Support all ReStore communication and marketing using the charity’s comms channels, ensuring optimum strategy & planning, prioritising key areas of operational focus (including store opening, stock donations & volunteering) & shared annual Communications and Brand priorities.
• Develop and lead on building strong productive relationships with external suppliers including builders, designers, till suppliers, utility companies, etc. to ensure ReStore delivers on new store openings expectations and all stakeholder engagements.
• Oversee leasing activities including prospecting, negotiating, and ensuring execution of lease agreements. Negotiate terms and conditions that are favourable for our budget and needs.
• Coordinate property maintenance and repairs including shop renovations and fit out.
• Ensure compliance with all relevant laws, regulations, and ethical standards in all commercial activities.
• Ensure excellent risk management, including the identification and mitigation of commercial risks, implementing appropriate controls and safeguards.
• Measure and communicate the social and environmental impact of commercial activities. 

External representation and strategic partnerships development:

• Represent Habitat in Great Britain and, where required, internationally. Work closely with the National Director and others on brand awareness, influencing & engagement opportunities, increasing visibility with partners, communities and other collaborators.
• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects related to ReStore and contribute to our credibility as a trusted and impactful organisation.
• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of HFHGB.
• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders.

Performance management, reporting and monitoring: 

• Set ambitious yet achievable revenue targets and other KPIs, monitoring progress effectively, taking proactive steps to meet and, where possible, exceed financial goals.
• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
• Develop and manage the Retail department's budget, ensuring cost-effective operations.
• Coach staff on their commercial acumen, to nurture the teams in how to make the best financial decisions at their level of responsibility.
• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
• Measure and communicate the social, financial and environmental impact of commercial/retail/outreach activities.
• Lead and support report to external partners, donors and other stakeholders.

Leadership and management:

• Build and lead a high-performing and ambitious team, inspired to implement and grow the ReStore brand in Great Britain, with a core focus on positive impact in ling with our national strategy.
• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
• Lead the development of a Volunteer Management programme for ReStore in line with sector-wide and Habitat for Humanity best practice. Including recruitment, onboarding, training, experience, engagement and communications.  Ensure ReStore staff are supported to deliver outstanding volunteer management and build in regular feedback mechanisms.
• Working closely with the Head of People and others, support the ongoing development of a strong safeguarding culture throughout the organisation.
• Lead the development and monitoring of a safeguarding plan for all ReStore operations and programmes, including policy, protocols and training for volunteers and ReStore staff.
• Role model our values in line with Habitat GB’s inclusive approach to people and culture.

Organisational Leadership: 

• Support the National Director in leading the organisation to deliver Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
• Deputise for the National Director when required and represent Habitat GB in national and international meetings and forums.

Person profile:

• Significant retail leadership experience, ideally within a charitable, purpose-driven or social enterprise environment.
• A proven track record of leading teams to success, driving sustainable growth and profitability in a retail environment.
• Skilled in building strong relationships with diverse types of external partners, donors, volunteers, staff and stakeholders to achieve business and community-focussed impact objectives.
• Understands relevant legal and compliance requirements, with a track record of successful management across a similar operational platform.
• Experience managing safeguarding compliance in a similar operational environment.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
• Experience leading and managing teams made up of staff and volunteers.
• Strong budget and financial management skills.
• Experience developing, managing or engaging in community-led programmes.

Skills and competencies:

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
• You are a strategic and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission.
• · You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
• You are an experienced manager, able to lead and inspire others, motivating team members to perform at their best with a growth mindset.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 30th March 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.

The Community Public Health Coordinator’s role is to ensure the smooth running of group-based exercise, healthy cooking and health education sessions.

This forms part of our Community Public Health Programme in partnership with Open Age (lead partner), Fifty Plus Aged Eritrean Welfare Association, WAND UK and Pepper Pot Centre. This programme aims to address heart and lung health needs in Black Caribbean and African communities.

MAIN RESPONSIBILITIES:

· To ensure the smooth running of the Community Public Health Programme, working closely in partnership with our lead partner Open Age. 

· To support the delivery of heart and lung health exercise, cooking and education sessions which include, however is not limited to, helping overcome language and cultural barriers, building trust and demonstrating the exercises.

· To set up the room for the exercise, education and cooking sessions, including any furniture or other equipment as required.

· To conduct essential administrative tasks involved with the coordination of the programme such as promotion, managing bookings, keeping accurate registers and ensuring appropriate forms and documentation are completed.

· To collect, monitor, evaluate and report data, using IT, to the Open Age Senior Clinical Exercise Specialist to demonstrate the impact of the Community Public Health Programme.

· To support exercise assessments of participants to monitor changes and improvements.

· To advise how the programme can be delivered in a culturally sensitive manner to help increase community engagement.

· To promote and market the programme to increase reach in the Royal Borough Kensington and Chelsea community.

· To communicate effectively with participants to promote the general benefits of exercise and healthy eating within our community.

· To attend multi-agency meetings with our Community Public Health Programme partners to share learning, challenges and success stories.

· To carry out any other duties that may be reasonably required by the Open Age Senior Clinical Exercise Specialist.

· To work flexibly within the job description and to carry out any other duties as required, supporting the changing needs of the programme.

· To undertake any training that is deemed necessary for the delivery of programme.

PERSONAL ATTRIBUTES AND EXPERIENCE:

• This is a front-facing role and therefore requires strong customer service skills, such as excellent communication and written communication (in-person and via telephone)
• Motivated and enthusiastic
• Excellent administration skills and attention to detail
• Excellent listening skills, combined with patience and understanding
• Excellent interpersonal skills and the ability to build great relationships with partners, members and work colleagues
• Strong IT skills and a familiarity with data entry – knowledge of Microsoft Office including Teams
• Willing to learn and attend training, such as exercise qualifications
• Ability to work on own initiative and as part of a team
• Sensitivity to difference and diversity among participants and a commitment to putting equal opportunities principles into practice
• Reliable, flexible and the ability to manage time effectively to manage workloads, set priorities and meet strict deadlines
• Ability to write reports, work with data and utilise Microsoft Office
• Ability to multitask and respond to changing needs
• Compassion for the issues facing older people
• Ability to cope with change

Summary

Closed Church Buildings Assistant Case Officers

We are looking for new colleagues to join the dedicated team of professionals who advise on and play a key role in finding suitable new uses for church buildings that are no longer needed for regular public worship.

If you have strong organisational skills, an eye for detail, and enjoy working collaboratively to support complex casework, we would love to hear from you.

You can find out more about these opportunities at our webinar on Tuesday 11 March at 1:15pm.

About the Role

Our Closed Churches Church Buildings Assistant Case Officers work alongside the Regional Case Officers to support the process of finding suitable new uses for church buildings that are no longer needed for regular public worship. This is a legal process under the provisions of the Mission and Pastoral Measure (MPM).

Assistant Case Officers provide specialist administrative support throughout the disposal process, assisting diocesan teams, purchasers, statutory bodies, and other stakeholders involved in decision-making and legal processes. They help manage casework by ensuring necessary specialist advice is obtained, maintaining accurate records, and acting as the main point of contact for public enquiries related to closed church cases.

The current vacancies are for two Assistant Case Officers: one based in the North of England and one in the South of England.

About the Department

The Commissioners' Closed Churches Team is regionally based and works with Church of England dioceses to settle the future of closed church buildings. The team is part of the Cathedral and Church Buildings Department, a dedicated team of professionals who work with and advise parishes and dioceses on the care and conservation of church buildings, helping to manage the largest set of historic buildings in the country.

The Cathedral and Church Buildings Department supports the care and sustainable development of the Church of England's 42 cathedrals and 16,000 church buildings, of which 12,500 are listed, to help fulfil the vision and strategy of the Church of England. It also supports dioceses with the disposal of church buildings no longer required for worship and finding them a new future.

Through advice, guidance, advocacy, and fundraising, we provide strategic support on conservation and caring for historic church buildings, making changes to support worship and communities, and working towards Net Zero Carbon 2030. Members of the department engage with dioceses, parishes, and cathedral teams, as well as nationally with government, agencies, charities, funders, General Synod, and across the National Church Institutions to make the case for church buildings and their vital role in worship, community, and national life.

Key Role Requirements

We're looking for people who are highly organised and proactive, detail-oriented, and able to prioritise a varied workload while working as part of a team. You'll be a graduate or equivalent and have strong communication and stakeholder management skills, with the ability to handle complex casework and legal processes with diplomacy and tact.

Experience working with property, ecclesiastical or planning law, listed buildings, or complex administrative systems is desirable.

This interesting and varied role involves travel within England, with occasional overnight stays, so a valid full UK driving licence would be beneficial. You'll work either from Church House, Westminster, or a regional base location, with the expectation to be in the office 1 - 3 days per week with flexibility.

These Assistant Case Officer roles are designed to offer training and development opportunities, with the intention that, over time, the Assistant CO may progress to a Regional Case Officer role.

• A salary of £40,572 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

The Senior New Business Manager plays a pivotal role in the success of the Fundraising and Communications directorate and London Youth as a whole. In line with our new fundraising strategy, you are responsible for securing new six-figure corporate partnerships, achieving ambitious personal targets and contributing to our overall fundraising target of £6.2m in 2025. Your focus will be on high value long term relationships with businesses generating both restricted funds and unrestricted funds.

Please see the attached job description for further details. 

Application closing date: 19th March 2025

Interview date: 26th March 2025

What you will be doing: 

• Prospecting corporates that align with our mission and vision, objectives, and restricted and unrestricted fundraising needs.
• Building a personal pipeline of prospects and moving them through the funnel to hit monthly and annual KPIs, including financial targets.
• Ensure first class stewardship of prospective partners, building relationship with high value funders for the long term through the full range of London Youth offers.
• Developing compelling and winning pitches and proposals that align the strategy of the corporates with the needs of young people, youth organisations, and London Youth.
• Collaborate with colleagues at all levels to develop compelling and winning proposals and supporting materials to the highest standard.
• Working closely with the senior team, board, and development board to leverage connections and facilitate introductions to prospects.
• Collaborate with and support the Head of Corporate and the Senior Account Manager to ensure success across the wider corporate partnerships team.
• Ensure all information is recorded in an accurate and timely manner across all relevant systems and in line with all relevant processes and procedure, including Salesforce and Sharepoint, due diligence and contracting, and financial.
• Utilise data to analyse performance, take informed decisions, and report in an accurate and timely manner to relevant stakeholders.
• Contribute to the organisation and team’s annual plans, strategies, budget planning, and reforecasts.
• Understand, support and communicate the vision, mission, and aims of London Youth and the needs of young people and youth organisations.
• Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues, young people, and youth organisations.
• Follow our organisations anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.

Knowledge and Experience:

• Proven track record on securing high value corporate partnerships at the six-figure level in the charity sector or private sector. 
• Ability to research, identify, and secure both unrestricted and restricted income. 
• Strong communication skills, with experience of developing compelling proposals and pitches.
• Excellent relationship building and stewardship skills with ability to represent London Youth to a variety of stakeholders including C-Suite level. 
• First class knowledge of the corporate fundraising landscape and the wider charity environment, including the ability to spot trends and implement best practice. 
• Ability to work independently, multi-task, and prioritise a busy workload. 
• Ability to collaborate with a diverse range of internal and external stakeholders to produce accurate work of the highest possible standard. 
• Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery.
• Creative mindset to find new ways to engage and partner with corporates to raise funds for London Youth. 

You will be able to demonstrate our values of being: 

• Ambitious
• Collaborative 
• Inclusive 
• Accountable 

Benefits

• Generous holiday allowance - 39 days paid annual holiday each year. If you work part-time, your holiday allowance (including closure days) will be proportional based on your working hours. 
• Employer 4% pension contribution. 
• Additional leave granted to support voluntary activity. 
• Free access for you and your family to the Employee Assistance Programme. 
• Free access to the 'Headspace' app for you and your family. 
• Free Health Care Cash Plan. 
• Flexible working opportunities considered. 
• You'll be working with a fantastic team of passionate colleagues across London Youth. 
• You will be making a difference to the lives of young people. 

About London Youth

We are London Youth: a charity on a mission to support the capital’s youth sector to improve the lives of young people. We do this with and through our members – a network of 600 youth organisations – and at our two outdoor residential centres, Hindleap Warren and Woodrow High House.

Throughout our 135-year history, community youth organisations have provided a constant lifeline and a vital safe space outside the family and formal education, where young people can develop confidence, resilience and skills. Young people need opportunities outside school to have fun with their friends, to make a positive change in their communities and to shape the city they live in.

We look to work with all young people, focusing particularly on those who wouldn’t otherwise have access to the kind of opportunities we offer.

In 2022-2023, we worked with 571 member youth organisations who supported more than 650k+ young Londoners. 24,680 young people took part in our programme events and activities, with 15,000 enjoying activities at our two outdoor learning centres, Woodrow and Hindleap. We supported 1,442 youth professionals at over 164 of our training and network sessions. 

Summary

Closed Church Buildings Case Officer

We are looking for a new colleague to join the dedicated team of professionals who advise on and play a key role in finding suitable new uses for church buildings that are no longer needed for regular public worship.

If you have professional qualifications in town planning, conservation or the built environment, and enjoy working creatively and strategically to solve complex challenges, we would love to hear from you. You can find out more about these opportunities at our webinar on Tuesday 11 March at 1:15pm. .

About the Role

Our Closed Churches Regional Case Officers work with Diocese to find suitable new uses for church buildings that are no longer needed for regular public worship. This is a legal process under the provisions of the Mission and Pastoral Measure (MPM).

The Case officers use their professional specialist skills and knowledge to creatively resolve the future of closed church buildings and navigate the legal processes necessary for achieving a new and sustainable use. This involves acting as a specialist resource to dioceses and other stakeholders (e.g. local planning authorities, Historic England, solicitors and prospective purchasers), facilitating the resolution of church closure cases and managing the legal and procedural aspects.

The current Regional Case Officer vacancy is for someone to be responsible for managing cases in the dioceses of Truro, Exeter, Bath & Wells, Bristol, Salisbury, Winchester, and Portsmouth (subject to change over time).

About the Department

The Commissioners' Closed Churches Team is regionally based, and works with Church of England dioceses to settle the future of closed church buildings. The team is part of the Cathedral and Church Buildings Department, a dedicated team of professionals who work with and advise parishes and dioceses on the care and conservation of church buildings, helping to manage the largest set of historic buildings in the country.

The Cathedral and Church Buildings Department supports the care and sustainable development of the Church of England's 42 cathedrals and 16,000 church buildings, of which 12,500 are listed, to help fulfil the vision and strategy of the Church of England. It also supports dioceses with the disposal of church buildings no longer required for worship and finding them a new future. Through advice, guidance, advocacy and fundraising, we provide strategic support on conservation and caring for historic church buildings, making changes to support worship and communities, and working towards Net Zero Carbon 2030. Members of the department engage with dioceses, parishes and cathedral teams, as well as nationally with government, agencies, charities, funders, General Synod and across the National Church Institutions to make the case for church buildings and their vital role in worship, community and our national life.

Key role requirements

We're looking for people with graduate or post graduate level planning or other built environment-related qualifications or accreditation (e.g. MRTPI, RIBA, RICS or IHBC), who have the ability to understand and explain complex legal documentation and processes, the ability to learn and navigate ecclesiastical legislation, to proactively drive forward casework, and to work with a range of stakeholders to find creative reuses for these important buildings.

You'll need strong communication and interpersonal skills, and be skilled in negotiating and influencing a wide range of stakeholders with diplomacy and tact in order to maintain positive relationships while balancing differing interests.

This interesting and varied role involves extensive travel within England with occasional overnight stay so a valid full UK driving licence is desirable. You'll operate from a regional base location within the Southwest/Central South of England, with the expectation to work from the base location between 1 - 3 days per week with flexibility.

We are also recruiting for Assistant Case Officers who work alongside the Regional Case Officers. They provide specialist administrative support to the case officers. These Assistant Case Officer roles are designed to offer training and development opportunities, with the intention that, over time, the Assistant CO may progress to a Regional Case Officer role.

• A market rate salary of £56,991.39, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days.
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements for routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Making Music is the UK association for leisure-time music, with 3,900 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more.

We are now looking for a full-time (5 days per week/37.5 hours a week) Membership and Services Administrator.

This is a key role in the Membership and Services Team and wider organisation. You will be first point of contact for all member queries and work closely with the four other members of the Membership and Services team to:

• deliver excellent membership service, answering queries over the phone and by email
• provide efficient membership administration (e.g. processing applications, updating contact details)
• provide support for our Charity Registration service.

Full training will be provided on our membership structure and the services we offer, as well as a wide range of subjects our members frequently ask us about such as charity governance, copyright and Gift Aid. No prior knowledge is expected.

You should have customer service experience and be able to communicate clearly over the phone and in email. You should be able to complete tasks methodically, prioritise effectively and work flexibility within a small team.

This is a hybrid role with at least 3 of the 5 days every week to be worked from our offices – which are currently near London Bridge, but will soon move to Moorgate.

We are looking for the best person for this role, whatever your past opportunities, so we are asking you to complete three tasks online, and your answers to these will be the only information the two staff members making a longlist will look at.

We understand that having different voices from all sections of society in our team will help us be the best organisation we can be and best support our diverse membership. We especially welcome applications from disabled people, people of the Global Majority or people whose socio-economic background has limited their opportunities.

We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. You can also contact us for further information about the role or the application process.

Applicants must be eligible to work in the UK.