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Prospectus, Greater London (Hybrid)
£38,613 - £41,852 per year
Posted 1 week ago
Medical Justice, Finsbury Park (On-site)
£38,162 per year
Posted 1 week ago
Closing in 4 days
NSPCC, Remote
£41,503-£46,114 (plus homeworking or London weighting allowance if applicable)
Posted 1 week ago
Look Ahead Care Support and Housing, Islington (Hybrid)
Up to £30282 per annum + Pension Schemes, Staff Discounts
Posted 1 week ago
Blue Marine Foundation, London (On-site)
£40,000 - £50,000 per year, negotiable depending on experience
Posted 1 week ago
Thirtyone:eight, Swanley, Kent (On-site)
£9707 (FTE £22,655 per year)
Posted 1 week ago
Page 39 of 74
London, Greater London (Hybrid) 19.43 miles
£32,111.98 per year
Full-time
Permanent
Job description

About the role

You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office. 

You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK. 

What you’ll do:

  • Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK

  • Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.

  • Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods. 

What you’ll bring:

  • Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner

  • Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and written

  • Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies

Please note this is a fixed contract for six months to cover a secondment. There may be an opportunity for an extension. 

Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held on Monday 12th August 2024. Please note: interviews will be held virtually on Google Meet.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Posted on: 19 July 2024
Closing date: 05 August 2024 at 00:00
Tags: Fundraising