Jobs in East Midlands
Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!
You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- A relational public speaker, experienced in engaging audiences including churches and community groups
- Proven success in fundraising or sales
- A confident networker
- Experience of managing volunteers
- Excellent interpersonal and communication skills
- Willingness to work on Sundays and evenings as required, and occasional Saturdays
- The ability to develop and deliver a regional fundraising strategy.
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.
If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application. We may close the vacancy early depending on the numbers of applicants. To avoid disappointment, please apply early.
Closing date: 9am on Tuesday 29 April 2025
Preliminary Interviews: Date to be agreed (Zoom)
In-person Interviews: Date to be agreed (Peterborough Office)
Registered Charity number 1050327
We are looking for an experienced full time Statutory Fundraiser with a strong track record of generating income and managing multi-year grants from Statutory funders and Trusts.
The ideal candidate will have experience of translating complex information into inspiring written narratives and compelling cases for support through written proposals. Experience in multi-year Government and National Lottery funding and grant management is essential.
This is a great time to join the team as we start on a new future strategy at Guide Dogs. The role is hybrid with opportunities to travel and collaborate with both internal and external stakeholders and offers a great salary and benefits package. Minimum one day a week in the office, based close to one of our Guide Dogs offices, ideally in Leamington Spa or Reading.
Why Guide Dogs?
By joining our team, you’ll become part of a charity that transforms lives. You’ll help amplify our mission and work alongside a group of passionate, dedicated professionals. We offer a supportive work environment where your expertise can truly make a difference.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
For the complete list of essential and desirable criteria please view the job description attached to this advert.
The client requests no contact from agencies or media sales.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Services and Partnerships directorate
This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.
Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.
Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.
About the Partnerships and Fundraising team
Our Partnerships and Fundraising teamwork in collaboration with funders, corporates and the sector to ensure we are offering support where it is needed. From our Trusted Supplier portfolio and strategic partners to our grant funders, we strive for outstanding relationship management.
As a key team within NCVO, we work cross-organisationally with our Voice and Impact Team, Membership Team, Practical Support Team and Training Team making sure our partnerships and funded work is of the highest standard.
In a recent pulse survey, 88% of staff reported that they believe ‘My manager genuinely cares about my wellbeing’, showing our managers care about the support and development of their teams. The survey also showed that 82% of staff reported ‘We are genuinely supported if we choose to make use of flexible working arrangements’ showing NCVO to be a flexible employer.
About the role
This role has three aims;
- Pro-actively create sector-leading partnerships across our sponsorship and advertising opportunities, which positively impact the voluntary sector.
- Contribute towards growing and maintaining our income streams by meeting specific income targets, enabling NCVO to deliver support for the sector.
- Using our CRM and making recommendations to the partnerships team to ensure outstanding service for our partners and funders.
This contributes directly to income generation by securing sponsors and partners, as well as ensuring operational excellence across our partnership management. This role is responsible for overseeing the delivery and growth of NCVO’s Service Directory, ensuring it grows into a key source of income for the organisation.The postholder will play a crucial role in achieving and expanding the team’s income targets of £1m+, with scope for further growth. Key responsibilities include leading the development of the Service Directory, managing advertising, sponsorship and corporate partnership relationships, and ensuring effective coordination across activities. Strong data management and reporting skills are essential to support informed decision-making and drive continuous improvement.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
- Closing date: Friday 4 April at 8am
- Shortlisting date: Tuesday 8 April
- Interviews: Monday 14 April
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Role: Head of Bids and Tendering
- Head Office: Thame
- Working location: Flexible mix of home working and travel to Head Office and support locations.
- Salary: £60,000
- Hours: 37.5 hours per week
At Affinity Trust, believe everyone deserves to live their life their way. We are a values-led charity dedicated to supporting people with learning disabilities and autism, and we’re passionate about creating possibilities that empower our community.
Our Bids and Tendering team are the golden thread between our current support and the future opportunities we pursue, driving growth and making a lasting impact. Join us to be part of a dedicated team shaping the future of our services.
It’s all about the people
The support we provide is not a one-size-fits-all approach. We’re here to enable people to live the life they choose, in their own way, every day.
As our Head of Bids and Tendering, you'll play a pivotal role in driving our organisation's growth. You'll get to know each of our regional division's unique needs and translate this into successful bids and proposals.
Your expertise in Local Authority or Government contract procurement, particularly in Health and Social Care or similar regulated sectors, will be crucial.
As a key member of the Senior Leadership Team, you’ll collaborate with cross-departmental teams, to understand how we can all come together to tender for, deliver on, and exceed, the contractual requirements for each tender, building this into a cohesive strategy for ongoing growth and development.
Your people-led leadership approach will inspire and empower your team to continue to excel in delivering high-quality content for bids and tender processes.
Your experience
We would love to hear from you if you have experience in:
- Working at a senior level in government procurement, or health and social care bids roles where you have navigated complex tender processes
- Leading teams to deliver growth through securing local authority contract awards.
- Building strategic relationships across departments to enable cohesive, multi-disciplinary collaboration and achieve shared goals
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue Light Card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
Location: Homebased
Department: Fundraising, Marketing & Communication
Salary: £33,533.60 - £41,917 FTE (depending on experience)
Hours: 25 to 37.5 hours per week
Job Type: Part time
Contract Type: Temporary
If you are an experienced Marketing Communications professional, looking to utilise your skills within the charity sector, this could be the role for you.
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Marketing Communications Manager to join our dedicated Marketing Communications team for a temporary fixed term period of 12 months (maternity cover - ideally starting in June/early July).
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
To increase the charity's reach and awareness, you will lead a high performing communications team in the delivery of impactful marketing, communications and PR.
Crafting compelling stories and showcasing the life-changing work the charity does, you will be the central point of contact for all marketing and communications needs, ensuring consistent and effective communication to amplify the charity's impact. You will manage all the communications channels; oversee brand assets, external relations, PR, website, social media, email and creative libraries. Combining strategic vision with proactive tactical team support, you will be responsible for strategic project management and the delivery of engaging communications projects.
It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing lots to celebrate! Including embarking on ambitious projects such as our brand review, website rebuild, major appeals and campaign projects and of course our 35th anniversary communications.
What we're looking for:
- Team leadership or individual line management experience.
- Strong project management skills, experienced in managing multiple campaigns and prioritising workload for self and others.
- Experience of strategic marketing and communications delivery.
- Experience overseeing brand assets and communication channels (website, social media, PR)
- Strong relationship building and collaboration skills.
- Proven experience in multi-channel campaign planning and execution (social media, web, direct marketing, PR)
- Expertise in media relations and brand awareness.
- Exceptional creative writing and content creation skills.
- Understanding of GDPR and compliance protocols.
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
- 33 days annual leave allowance (inclusive of bank holidays)
- Salary exchange pension scheme (matched up to 5%)
- Charity (occupational) sick pay
- Life assurance
- Wellbeing portal
- Employee assistance programme
- Free on-site parking (for site based/visiting staff)
- Dog friendly offices (for site based/visiting staff)
- Flexible working hours
- Mileage expenses (45p per mile)
This role can be delivered remotely from home. Occasional travel may be required for attendance at events and content creation support; travel is assessed and distributed amongst the team in relation to location and capacity (claimable expenses for business travel as required). We will provide a high spec laptop, additional screen and iPhone for use in the role.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
First interviews are scheduled to take place online (via MS teams) in the week commencing 5th May 2025.
Second interviews are scheduled to take place in person (location to be confirmed), in the week commencing 12th May 2025.
*subject to changes
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates about the outcome of their application, this may take longer if we receive high volumes of applications.
REF-220617
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
Greater Manchester & Surrounding Areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on the application form if you have used AI for any part of your job application.
Interviews will take place either on Teams or at our Greater Manchester Care team office, with the dates to be confirmed. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Please disclose in your covering letter if you have used AI for any part of your job application.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
As a Community Fundraiser, you'll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you'll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact.
Key Responsibilities
- Build and nurture a network of fundraising groups and volunteers
- Deliver local elements of national campaigns, including The Great Daffodil Appeal
- Grow community involvement and financial support through outreach
- Collaborate with internal teams and external stakeholders
- Ensure compliance with fundraising policies and maintain accurate records
- Ese of social media to promote local work
What You'll Need
- Proven experience in volunteer or community engagement
- Excellent interpersonal and networking skills
- Strong organisational and budget management abilities
- Proficiency in Microsoft Office and database management
- A valid UK driving licence and willingness to travel, including evenings and weekends
Please see the full job description here.
How to Apply
Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role.
Application deadline: Thursday 3rd April 2025
Salary: £26,370 - £29,297
Contract: Full time/Perm
Location: Homebased role occasional travel to Dorset required
Process: Face to face interviews to be held Friday 11th April
Why Join Marie Curie?
- Flexible working arrangements
- 25 days of annual leave plus 8 flexible bank holidays
- Pension contributions up to 7.5%
- Loan schemes for bikes, computers, and season tickets
- Continuous professional development opportunities
- Enhanced wellbeing and employee assistance programmes
- Membership discounts through the Blue Light Card
- AND SO MUCH MORE!
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Governance Manager
Home/Office Based (Matlock)
Fixed, 37.5 hour per week permanent contract
£45,560 - £53,600 per annum
Our Governance Manager is responsible for managing and coordinating all governance work, providing support to the Board, CEO and Executive Team in all matters relating to governance and in particular for the Board and Committee meetings.
You’ll ensure that transactional activities are accurately completed within specified timeframes and co-ordinate all committees of the YHA Board and advise on and implement good governance practice.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
What will you be doing?
- Lead and advising on all matters relating to governance including the constitution, memorandum and articles of association, standing orders and codes of conduct, including leading the implementation of any changes agreed by the Board.
- Provide best practice governance advice and support to the Chair, Board, CEO and Executive team, ensuring regulatory/codes of practice compliance, ongoing review of consultations on charity governance and promoting good governance in practice.
- Provide governance support to the Board, Audit and Risk Committee, Finance Committee, People, Remuneration, Impact and Engagement Committee, and the National Officers and Committee Chairs meeting and any other meetings linked to governance.
- Monitor changes in relevant governance legislation and the regulatory environment and take appropriate action.
- Project manage the organisation and delivery of the Annual General Meeting
- Plan and co-ordinate the annual Trustee induction programme.
- Responsible for the administration of the Company, for example: maintaining statutory company records and making the appropriate governance filings to Companies House and the Charity Commission.
- You’ll be the Company Secretary for YHA (England and Wales) and YHA Trading Limited.
- Assist the CEO and Executive with internal and external promotion, PR or other publications and events as required and particularly in relation to corporate governance and Board related issues.
- Develop relationships of trust and confidence, working pro-actively with the Chair, individual Board members, the CEO, Executive team, and external lawyers, where appropriate. You’ll be key in liaising between National Office teams and Board members.
What Skills and Experience do you need?
- Experience of providing governance support at Board level.
- Chartered Membership of the Chartered Governance Institute (or equivalent) or studying towards the qualification or suitable other experience. Experience of working independently, pro-actively and sensitively with senior stakeholders (Chair, CEO, Board members, Exec directors).
- Excellent project management skills and experience.
- Project team leadership skills and experience.
- Experience of budgetary control.
- Experience and in-depth knowledge of corporate and charity governance, including of company secretary functional requirements.
- Friendly, supportive, authoritative and approachable with the ability to adapt communication style to build positive relationships and provide proactive support for internal and external stakeholders at all levels.
- Able to take comprehensive and accurate minutes at speed.
- Able to adapt written communication style to deal with formal Board and governance communications, but equally at home with more informal communications when appropriate.
- Good level of IT skills particularly Word, Excel, Outlook and PowerPoint and a working knowledge of portals for distributing and viewing board and committee papers.
- Very well organised, self-motivated and able to demonstrate initiative, to deal authoritatively with providing best practice advice, peaks and troughs in workload, and conflicting priorities including between departments and individuals.
- Able and willing to flex hours worked in order to cover Board and AGM meeting at weekends and frequent evenings and occasional early mornings (for committee meetings and distribution of Board and Committee papers) and travel to hostels throughout the network to support Board and other meetings, for which Time Off in Lieu will be provided.
- Flexible and adaptable, and willing to support the Chair, Board, CEO, Executive Team, and External Affairs Team.
- A good understanding of charity governance, operational and departmental organisation and requirements.
- A discreet and trusted confidante and source of advice for the Chair and CEO when needed, including tactful handling of sensitive/political issues.
- An advocate of YHA at all times, supporting our charitable object, vision and HEART values.
- Holds a current driving licence or able to travel independently, including to rural locations. For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
Enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health & mental wellbeing.

The client requests no contact from agencies or media sales.
LOCATION: Derby
RESPONSIBLE TO: Head of Operations
HOURS: 37.5 hours per week (can be worked flexibly)
SALARY: £26,686
CONTRACT: 12 months
About You.
We are seeking a highly skilled Data and IT Lead to oversee the management, security, and effective use of our data and technology systems, with a focus on operational efficiency and scalability. This role combines oversight with hands-on execution, ensuring our data, reporting tools, and IT infrastructure support business growth and team productivity. The Data and IT Lead will collaborate closely with leadership and team members to implement data-driven insights, improve reporting workflows, and ensure our IT infrastructure aligns with organisational needs.
Purpose of the role:
- To be the first point of call for all Data and IT queries & processes.
- To lead on identifying data needs and implementing systems, solutions and training across the organisation.
- To lead on identifying and implementing improvements in IT across the organisation.
Main duties and responsibilities:
Data Management & Reporting:
- Oversee data collection, storage, and processing, ensuring data quality, integrity, and compliance.
- Manage and optimise Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
- Develop and maintain data reporting tools to support business needs, including custom reporting solutions and analytics.
- Work closely with the team to identify key metrics, creating dashboards and visualizations to track performance.
IT Systems Management:
- Lead the selection, implementation, and integration of IT systems and tools that support our operations.
- Ensure data security protocols, system access controls, and backups are in place and in line with best practices.
- Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
- Plan for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
Process Improvement & Automation:
- Identify opportunities to streamline processes through automation and improve workflows using Airtable and other tools.
- Develop, document, and implement best practices and standard operating procedures for data and IT management.
- Conduct regular reviews and audits to identify and implement process improvements.
· Lead on the review of data and IT policies and procedures.
Collaboration & Support:
- Work closely with other teams to understand their data and IT needs, providing guidance and support.
- Train team members on data management and reporting tools, helping to build a data-driven culture.
- Support project management initiatives by providing IT solutions and managing data resources.
Other
- Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
- Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
- Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures
Person Specification:
Foundational Values
- Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
- Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
- Actively seeks opportunities for development, applying new knowledge with humility and creativity.
- Understands the importance of providing others with support to make decisions and grow.
Core Competencies
- Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
- Demonstrates advanced proficiency in Microsoft Office tools, leveraging them for complex tasks and mentoring others.
- Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
- Comfortably adapts to change, manages multiple priorities effectively, and remains flexible in evolving environments.
- Identifies problems independently, provides effective solutions, and takes initiative when required.
- Builds strong relationships, communicates clearly, and collaborates effectively with diverse stakeholders.
- Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
- Respects and works effectively with individuals from diverse backgrounds and cultures.
Role Specific Skills
- Proficient in database management, data analysis, and visualisation.
- Solid understanding of IT infrastructure, security protocols, and cloud solutions.
- Strong project management and organisational skills.
What we offer as an Employer
- 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
- Flexible working to promote a good work / life balance.
- Opportunities for continued training and development.
- Competitive pension scheme.
- Annual team retreat to recharge, re-envision and build relationships across the team.
- Regular support and supervision.
Empowering individuals and families to thrive as they rebuild their lives.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
We are looking for a highly organised and detail-oriented individual to provide essential administrative support to our mass participation events team. This role is crucial in assisting with the coordination of fundraising activities, ensuring smooth operations, and delivering exceptional service to our supporters. You will be responsible for managing phone and email communications with supporters, preparing acknowledgment letters, and updating our database. The successful candidate will contribute to the overall effectiveness of the charity, helping to meet fundraising targets and ensure that all relevant processes run efficiently.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.
We are planning the transition from a freelance to a PAYE salary structure and require support with:
-
Designing an appropriate staffing structure
-
Benchmarking salaries
-
Business and financial planning
-
HR/employment systems and policies, related training
-
Governance
The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term.
Deaf Unity: mission and purpose
Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are:
-
leaving school to enter further/higher education
-
entering the workforce
-
progressing in the workplace
We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether.
From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers.
Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses). This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102.
Context for the commission
To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator, tutors and project managers/coordinators leading on different streams of activity. We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services.
Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising.
Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees.
This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.
In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:
- Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.
-
Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS).
- We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly
-
Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies
- Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks
This commission directly supports objective 5.
In parallel with this:
- Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives.
-
Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this)
This programme of development activity is kindly funded by Trust for London.
In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery.
Overview of role
The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include:
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A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan
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Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity
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Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission)
-
A review of governance and existing policies
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Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice
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Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps
We will however welcome alternative proposals for how this work might most effectively be structured.
Schedule
We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments.
Time commitment: estimated 15-20 days over a 7-month period
Fees: Fixed fee is £8,250 inclusive of VAT and expenses
Specification
The consultant will -
-
Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice
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Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies
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Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these
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Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind
Person specification
Essential
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Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources
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Comprehensive and up-to-date knowledge of employment/HR law and practice
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An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants.
-
Experience of business planning for the voluntary sector
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Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality
Desirable
-
Some knowledge of British Sign Language
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Familiarity with the XERO accounting system
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Commitment to values of social justice and equity
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Experience of working with the deaf community
It is anticipated that you will work remotely: Deaf Unity currently does not use a main office.
How to Apply
To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project. Please provide details of two referees.
Please submit this by 5pm on 7 April 2025. Please use “Organisational Development” as your title.
This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.
Interviews will be held online in the week commencing 14th or 21st April 2025
Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Deaf Unity is seeking an experienced evaluation specialist to support evaluation of the charity’s projects, community activity and services.
Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity.
The overall aim of this commission is to equip Deaf Unity with a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. We require this in order (i) to improve the design and delivery of our services and activities, on an ongoing basis and (ii) to evidence the charity’s impact and the difference we are making in people’s lives, helping us to make a more powerful case for change and to recruit new funders and partners.
Deaf Unity: mission and purpose
Deaf Unity is a deaf-led charity, based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are:
-
leaving school to enter further/higher education
-
entering the workforce
-
progressing in the workplace
We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether.
From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers.
Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses). This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities.
Context for the commission
In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:
- Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.
-
Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS).
- We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly
-
Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies
- Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks
This commission directly supports objective 4.
In parallel with this, Deaf Unity will work with an Organisational Development consultant to make the transition from a freelance to an effective and well-managed PAYE staffing structure for the organisation, with strong systems and policies embedded across our teams.
This programme of development activity is kindly funded by Trust for London.
In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery.
Overview of role
The evaluation specialist will be required to support Deaf Unity’s CEO and Training & Services Manager in developing an appropriate evaluation framework and action plan to be applied across the breadth of the charity’s activities, with supporting materials (e.g. questionnaires; interview prompts; other approaches). This is in the context of projects that often serve the deaf community, where written responses to feedback forms/online surveys are not always appropriate.
The consultant will support the leadership team to put in place training (not included in the fee) and systems to ensure that freelance teams delivering Deaf Unity’s project and training activities have the necessary understanding, guidance and confidence to support effective monitoring and evaluation of these activities.
Elements of Deaf Unity’s work to be included in this framework are:
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interventions designed to support deaf people in successfully navigating key points of transition
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regular community activity: we are keen to assess e.g. the wellbeing and community-building aspects of Deaf Unity’s programmes
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learners’ experiences of our training courses
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formative evaluation: ensuring that new issues, lived experience and insights emerging through our regular community programmes feed into the charity’s plans and methodologies
We are keen to adopt relevant technology solutions to strengthen our evaluation systems and processes, and to integrate these with existing systems (e.g. CRM) wherever possible.
Schedule
We aim to start work on this evaluation project in April 2025, completing by end November 2025. We expect most of the work to be carried out in the first 4 months, with light-touch support thereafter. The evaluator will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments.
Time commitment: Expected approx. 10 days in total
Fees: Fixed fee is £4,500 inclusive of VAT and expenses
Specification
The evaluator will -
-
Guide development of a suitable evaluation framework and supporting action plan for Deaf Unity’s year-round activity, to ensure that appropriate, relevant data and feedback are captured and analysed at relevant stages of delivery
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Support the training of staff and volunteers, to equip teams with the necessary skills and competencies in inviting and capturing feedback
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Advise on mechanisms for feeding community feedback into ongoing content and programme development/creation – and evidencing this process
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Advise on and support the introduction of appropriate technology/systems to support monitoring, evaluation and reporting
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Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that the evaluation process as a whole provides meaningful insights into the charity’s success in meeting these aims.
Person specification
Essential
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Evidenced skills and experience in evaluating the impact of activities and projects of this kind - from inception to final reporting
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Experience of designing and implementing successful approaches to collecting data and feedback, that encourage input from a range of audiences/communities
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Technically proficient, with experience of using modern technologies and methodologies to support and strengthen data collection, monitoring, evaluation and reporting.
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Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality; comfortable engaging with staff, participants, learners, and partners.
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Ability to produce evaluations that not only support funding requirements but also inform future decision-making and strategic planning.
Desirable
-
An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants.
-
Some knowledge of British Sign Language
It is anticipated that you’ll work remotely with occasional attendance at Deaf Unity events/programmes.
How to Apply
To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project. Please provide details of two referees.
Please submit this by 5pm on 7 April 2025. Please use “Evaluation Application” as your title.
This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.
Interviews will be held online in the week commencing 14th or 21st April 2025
Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria.
The client requests no contact from agencies or media sales.
We are recruiting for a part-time Finance Officer to carry out a range of duties to ensure the smooth reporting and processing of the financial procedures of the Institute.
The Chartered Institute for Archaeologists (CIfA) is the leading professional institute representing archaeologists in the UK and overseas. We champion professionalism in archaeology, set and monitor professional standards for archaeological practice and promote good practice. We have just over 4000 individual members and 80 organisations and a team of 17 staff.
We are looking for a focussed and self-motivated individual, who has experience in financial support and undertaking financial tasks including payroll. You will good communication skills and be able to effectively prioritise your workload and to work under your own initiative. You will be familiar with a range of IT and finance systems.
This post provides an exciting and rewarding opportunity to join our team that delivers a high level of service for our members and stakeholders.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
Additional benefits
- 27 days annual leave, 3 additional company holiday days between Christmas and New Year plus bank holidays (pro rata)
- Flexible working arrangements
- Group life scheme
CIfA’s policy on equal opportunities
CIfA is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice.
CIfA would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact us.
To apply, please send us a cover letter explaining your experience and how you meet the job description and person specification, along with a copy of your CV, using ‘Finance Officer’ in the subject line.
Closing date for applications is 5pm, Monday 7 April. Interviews are expected to take place in week of 21 April 2025.
The client requests no contact from agencies or media sales.
Do you have a passion for fundraising? Do you want to put your faith to work to address homelessness?
About the role
Hope into Action is a multi-award-winning charity which enables the church to house people affected by homelessness. We housed almost 500 people last year and have exciting plans to grow further. We aim to combine both professional excellence and spiritual passion in all we do.
The Supporter Relations Manager is a critical role responsible for raising c£1m a year from grants and donations from individuals and churches. You will also be responsible for our communications including our website and social media.
About you
We are looking for someone who can inspire people to support the work of Hope into Action.This will involve excellent written and inter-personal skills and the ability to present our work with conviction and credibility.
You will have the ability to oversee both the detailed work required in a grant application as well as communications which inspire our supporters.You will appreciate the importance of targets and accountability and valuing every one of our supporters.
You will be a team player, committed to the Christian ethos of our charity and our model of working closely with local churches. You have a passion for how the Christian faith can make a difference.
The client requests no contact from agencies or media sales.
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £20 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.
About the role
Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums.
This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time.
As a Fundraising Group Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times
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Identifying, escalating and signposting any safeguarding issues
-
Managing your own time and work on own initiative
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Responding to all post and queries in under three hours
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Maximising registration conversions and fundraiser activation
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Providing fundraising support to challenge participants
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Ensuring that the group is a safe, constructive and positive environment
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Going above and beyond at all times to provide participants with an incredible experience
Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.
Full training will be provided alongside regular one to one and monthly team meetings.
On a day to day basis you will:
-
Work off your own initiative and have exceptional time management
-
Be the charity representative for the event
-
Maintain a safe and positive environment
-
Identify and solve/diffuse issues within the groups
-
Bring your own personality to the role
-
Follow clear processes
-
Engage with participants using a warm, friendly and informal tone
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Respond to posts and questions in a timely manner
-
Respond to inbox messages from participants
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Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)
-
Encourage and motivate participants
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Work on GivePanel to manage registrations
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Post engaging content on a daily basis
-
Identify, report and signpost all safeguarding concerns
Person Specification
Essential
-
At least three years’ professional fundraising experience
-
Have own Facebook profile and strong understanding of the platform
-
Be available for between 3 and 6 days per week (including one weekend day)
-
Excellent written communication skills
-
Ability to work off own initiative
-
Strong attention to detail
-
Team player
-
Ability to multitask
-
Problem solver
-
Creative and innovative
-
Exceptional time management skills
-
Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!
-
Must be available to quickly adapt throughout the day should issues on the group arise
Desirable:
-
Events and individual giving experience
-
An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges
-
Experience in using GivePanel or similar platform
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Experience in managing Facebook Groups
Please read the full job description and example of how hours are split across the 9am-9pm time period, prior to applying. Upon application, you will be required to answer the following questions. If you do not answer these or hit the minimum criteria, you will not be considered for the role:
-What aspects of your fundraising experience, as well as your own personality, would lend itself to the role? (150 words or less)
-Share an example of your own stewardship that created an outstanding supporter experience (200 words or less)
The client requests no contact from agencies or media sales.