Jobs in Dundee
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading social justice charity organisation supporting those in need?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
About the role?
Reporting to the Bid Manager you will:
- Plan, write, edit and submit tenders owning an opportunity through all stages from tender release to submission
- Research and review opportunities, identifying key requirements and communicating the requirements effectively with internal and external stakeholders
- Obtain information required to produce compelling, high-quality bids from internal and external stakeholders, including through own research
- Effectively work to bid project milestones to ensure timely submission
- Work collaboratively with key members of the operational teams to ensure that ways of working are positioned in line with USPs and agreed win themes
- Undertake in-team quality control of other writers’ bids to ensure that all submissions are the highest-possible quality
- Review submissions to drive continuous improvement through analysis of feedback, taking account of market knowledge and suggesting changes/improvements
- Continually update the information library for future bids, ensuring good knowledge of market competitors
- Work well with the wider team to ensure coordination and compliance of the defined bid process is maintained
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
We are seeking a Bid Writer to enhance our Business and Strategy Team. Experience in bid writing is desired, but not essential. We would like to hear from you if you are looking to enhance your writing skills and experience to create high-quality commercial bids. You should have good project management skills and be able to bring information from various sources into compelling written proposals. We welcome applicants who have recently graduated from university with a degree that demonstrates excellent analytical and writing skills. Reporting to the Bid Manager you will be a supportive team member able to work in a fast-paced environment, with competing deadlines and able to use your excellent communication skills to influence key stakeholders. Having experience of Local Government tendering would be an advantage.
Benefits
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme.
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on the advert page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: Midnight on 2nd December 2024; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date.
Want to know more about VoiceAbility and the role? Click to apply to see more details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title
Graduate Commercial Bid Writer
Grade
GRADE 7
Reports to
Head of Commercial Bid Writing
Responsible for
N/A
Job purpose
As part of the bid writing team be accountable for writing multi million pound winning bids for agreed contracts, tenders and frameworks in line with the agreed operating model, enabling United Response to retain and grow income in a sustainable way.
Key responsibilities
Bid writing
· Writing high quality and innovative responses in tenders and framework that are representative of United Response work in collaboration with Operation colleagues and Relationship Managers that will lead to winning multi million pound partnerships
· Working closely with the Principle Commercial Bid Writer, Heads of business development, operational subject matter experts to ensure that all tenders, are written to an excellent standard and meet necessary criteria within internal and procurement timeframes.
· Editing and copywriting content to provide consistent and engaging written submissions.
· To articulate and illustrate information provided to you as well as work up concepts into creative and innovative ideas, in line with The United Response strategy and brand. This will include research, example gathering, development of new initiatives and engaging internal and external stakeholders, to include in model development and submissions which will lead to significant increases in income.
· Working with the Principle Commercial Bid Writer to develop a library of sector leading stock responses ensuring tools, examples and information are kept up to date and properly represents the work we do
· Write excellent bids, that bring our offer to life and win UR the contracts
Budgets and Critical Analysis
· Develop comprehensive blue prints for each of our contracts, which will include:
o Rigorous and comprehensive cost benefit analysis for all of our services and bids.
o Experience of developing significant comprehensive budgets for bids to ensure that the ROI is met ensuring sustainable contracts.
o A full risk assessment for the contract to inform decision making for a bid no bid scenario.
Best Practice and Learning
· Keep abreast of latest innovations and research to include in responses.
· Work with colleagues in Operational, Quality and Practice teams to ensure the best practice is shared and knowledge and management information is both used in tenders and available to the organisation.
· Research and data collection for bids, contributing as actively to bespoke model design and innovation development.
· Evaluate and improve future submissions utilising bid feedback and good practice from successful bids, taking a lead and ownership of the Response Library.
Opportunities
· Develop strong and effective communication and relationships across the organisation to understand opportunities and requirements that will take key stakeholders on the bid development journey.
Information & Governance
· Ensure that all processes, procedures and systems to support income generation are followed in accordance with best practice and Information Governance Policies.
· Ensure that United Response and partner’s intellectual property and commercially sensitive information is protected and used appropriately.
· Ensure confidentiality of our people and the people we support is maintained at all times.
Service User Engagement
· Always act as a champion of United Response and local partnerships internally and externally, modelling appropriate behaviours.
· Engage in and instigate true co-production, devolved decision making and strengthening the voices of the people we support.
· Develop and/or build strong and positive relationships with key stakeholders and where required commissioners.
Person specification
Essential Criteria
Part One – Experience
We will be looking for evidence of your:
· Credibility in your potential to write multi million pound sector leading bids and frameworks in the social care sector.
· Credibility in building relationships with operational colleagues and other key stakeholders.
· Credibility in developing rigorous and comprehensive cost benefit analysis for multi million-pound contracts and tenders.
· Supporting colleagues to think differently, developing bids that are easy to read and impactful.
· Understanding of how to deliver social purpose in a business-like manner, good business and financial planning skills and proven track record in delivering against financial targets and managing business risk.
· Commitment to co-production with people we support and their families/advocates.
Part Two - Key Competencies
We will be looking for evidence that you:
· Exceptional writing and communication skills.
· Analytical with an eye for detail.
· Have strong & practical understanding of how to write powerful bids in personalised public services.
· Can critically appraise ideas, proposals, and operating models to ensure that the bids we submit are deliverable and achieve agreed operating margins.
· Ability to work at pace and can juggle competing demands, making reasoned decisions about priorities.
- Can apply project management techniques appropriately to the scale of the task in hand.
· Can harness creative thinking and innovative approaches both of your own and enable others to apply these to deliver practical outcomes.
· Can strike a balance between tried & tested approaches while being willing to take calculated risks in developing new ways of doing things.
· Can show resilience when needed for yourself and assist others to develop this.
· Can hold colleagues to account in an appropriate way to provide high quality information needed for the bids.
Part Three - Personal Style and Behaviour
We will be looking for evidence that you:
· Can describe what your commitment to the aims, values and goals of United Response looks like in practice.
· Have integrity and display courage in tricky situations.
· Work collaboratively with the Business Development team to help deliver exceptional results.
· Are articulate, able to transform complex and often technical subjects into clear messages, and with strong presentation skills, able to create concise yet robust bids.
Desirable criteria
· Volutary or employed bid writing experience
· Certificate in Bid Management or similar
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Group Finance Manager, you will play a leading role in the Enabling Services team at an innovative international charity focussed on climate initiatives, enabling the organization to deliver innovation that creates the change we have committed to, meet our funders’ needs, and support our partners and community
Reporting to the Group Financial Controller, the Group Finance Manager, will oversee and manage the monthly close process, lead the preparation of year-end financial statements for the group, and coordinate the annual audit. These responsibilities should be underpinned by a focus on user experience and on fit-for-purpose platforms, processes, procedures, systems, and tools.
Key Responsibilities
Management
• Manage and develop 2-3 finance assistants
• Manage interactions with teams across the organisation, collaborating in the key processes of financial management and provide guidance and advice to the business.
Month-End Process and Close:
• Oversee and manage the monthly close process, ensuring all transactions are accurately recorded and completed within the month end timetable.
• Prepare and review balance sheet reconciliations, ensuring that all discrepancies are investigated and resolved in a timely manner.
• Work with the finance team to ensure the accuracy of the trial balance and prepare key month-end journals, including accruals, prepayments, and provisions.
• Ensure all intercompany transactions and balances are reconciled and eliminate intercompany profit, and are in line with transfer pricing requirements
• Perform detailed variance analysis of key financial statements, including P&L, balance sheet, and cash flow.
• Collaborate with other departments (e.g., FP&A, clusters) to ensure accurate financial data for reporting.
• Ensure compliance with internal controls and accounting policies throughout the close process.
Year-end accounts process
• Lead the timely and accurate preparation of financial information in line with statutory reporting, management accounting, and funder requirements.
• Coordinate and lead the preparation and audit of the consolidated Group entities and branch financials. This includes:
o Liaising with the external auditors
o Preparing and managing the timetable for preparation and audit of the financial statements, ensuring all financial statements are signed off within required timelines.
o Assisting local teams in resolving audit queries as necessary, ensuring local audits are completed on time, within budget and with minimal issues or adjustments.
o Preparing consolidated financial statements
Local reporting and compliance
• Manage reporting timelines including filing deadlines for assigned funds and all branches in the structure, and that all deadlines (e.g., lenders, investors, statutory) are met.
• Perform high-level review of local branches companies; review financial statements prepared by local teams
• Ensure timely compliance with donors, audit and statutory reporting as required; ensure the remediation of audit recommendations and implementation of financial / risk reporting decisions by governance bodies.
Controls and conintuous improvement
• Drive strong financial control and advocate financial priorities to the business.
• Continuous improvement of ERP system for the finance team.
• Support financial and performance reviews using monthly dashboard.
• Report financial results and ensure compliance with GDPR Guidelines.
• Encourage and enable shared ownership of high integrity data.
Education/Qualifications
• Holder of a recognised accounting qualification (ACA, ACCA, etc.) with over six years post qualification experience.
Experience
• Experience in the preparation of management, statutory and Group consolidation accounts.
• Substantial experience of working in complex entities with multi-national interests and distributed teams (working in different locations and through remote or virtual working) and experience of managing finance teams.
• Experience of multiple sectors, ideally with a mix of public and private; experience in the not-for-profit sector/grant making environment including EU grant funding would be highly beneficial.
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
The Role:
- We're looking for a Lead Government Affairs Officer to help maximise the Trust’s influence at a UK Government level particularly in Westminster- ensuring that political decision makers and opinion formers act upon the enormous potential of woods and trees to deliver meaningful outcomes for nature and people.
- Your role is to influence government policy and legislation to reflect the Trust's priorities and objectives.
- This role sits within the External Affairs team working closely with colleagues across the three countries to generate plans and priorities.
- You will be responsible for developing strong working relationships both internally and externally.
- Working in collaboration with other organisations and internal stakeholders across the Trust, such as Regional Directors, is a key part of the role in maximising advocacy agenda and effectiveness.
- This role requires regular travel to meetings and events in London, with occasional travel to our head office in Grantham, site visits and events UK wide.
The Candidate:
- Experience in government/ external affairs roles ideally within the environment/rural affairs/charity sector or similar relevant sector.
- Strong leadership skills with the ability to identify influencing opportunities by mobilising and working effectively in partnership with other organisations.
- Skilled in developing political strategies and influencing tactics as a part of broader advocacy and influencing plan whilst able to take on board expert advice from ecologists and policy leads.
- Require a strong understanding of political processes especially in regard to Westminster and Whitehall.
- Experience in producing high quality and timely briefings at pace for both senior staff and external audiences.
- Ability to perform to a high standard and deal with a constantly changing external environment, managing risks.
- Competent in identifying and capitalising on opportunities in line with the Trust’s cause.
- A creative thinker with experience in using digital communication channels to work at a pace to find innovative and effective ways to secure influence.
- Experience in line management, able to effectively manage direct reports whilst outlining key priorities and performance management.
- Educated to a degree level or above in a relevant subject or poses substantial experience in lieu of a degree.
- Ability to undertake travel across a wide area, sometimes to remote locations with overnight stays and frequent travel to London.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave
- Enhanced Parental Pay
- Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that you answer the application questions to show your experience and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Finance Administrator
We have an exciting opportunity for an experienced Finance Administrator to join a dynamic and supportive team.
The role offers hybrid and flexible working and part-time hours.
Position: Senior Finance Administrator
Location: Remote
Hours: Part-time working, 16 hours per week with the option to work up to 22.5 hours
Salary: £28,626 - £34,544 pro-rata (plus London weighting if applicable)
Benefits: 22 days annual leave plus Bank Holidays (pro rata), day off for your birthday, 5% pension contribution
Contract: Permanent
Closing Date: 16th December 2024. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early
The Role
The Senior Finance Administrator is essential to the financial operations of the organisation and is responsible for preparing and sending accurate invoices, managing AR/AP, preparing budgets and reports, improving internal processes and handling finance-related enquiries.
Working closely with the staff team and board, the Senior Finance Administrator provides business support, while ensuring that all financial processes align with the co-operative’s values and strategic goals.
Main duties include:
• Ensure the effective day-to-day running for financial operations in line with processes and procedures
• Regularly review finance systems and processes, recommending and implementing improvements to enhance efficiency and data accuracy.
• Use CRM and accounting software (Xero) to ensure accuracy of data to manage financial data and information.
• Create financial reports and support business development.
• Create and check invoices for accounts payable and receivable, ensuring accuracy and timeliness, and cash flow.
• Set up new suppliers and maintain strong relationships with purchasers, manage contract renewals, ensuring all contracts are up-to-date and compliant.
• Support payroll and expense claims
• Handle finance-related enquiries, providing accurate and timely responses.
The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.
About You
You will have demonstrable experience of working in a finance administration role with an excellent understanding of financial principles and practices.
You will also have experience of:
• Using Microsoft Office, in particular Excel including formulae and data analysis
• Using Xero
• Dealing with income
• Using a sales CRM database
Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.
To fulfil the role, you must have the right to work in the U.K.
About the Organisation
The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
You may also have experience in areas such as Administrator, Admin, Administration, Finance Administrator, Finance Officer, Finance Coordinator, Finance Support Administrator, Finance Lead, Senior Finance Administrator. #INDNFP
Please note NFP People are advertising this role on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Are you a seasoned fundraiser looking for your next challenge? Do you thrive on building relationships and telling compelling stories?
We have an exciting opportunity for an experienced fundraiser to join the charity’s Senior Management Team.
Join a small and friendly mission driven team as a Fundraising Manager and be part of the vision to change the lives of children, young people and adults with severe learning disabilities whose behaviour challenges, and their families.
Position: Fundraising Manager
Location: Remote or hybrid (office is in Kent)
Hours: Full Time – 37.5 hours per week (flexible working available)
Salary: £35k per annum
Contract: Permanent
Closing Date: Friday 13th December
Interviews will be held on a rolling basis. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The Role
Funding from Trusts and Foundations is critical to the sustainability of the charity. The Fundraising Manager as a member of the Senior Management Team, will lead on ensuring sufficient funding for the sustainability of the charity and its core activities by maintaining and developing current relationships with funders as well as generating additional income to meet targets.
You will also be the lead for the communication strategy, and line manage the Communications Officer, to enhance the charity’s visibility and engagement with donors and other audiences. The role is weighted towards income generation.
About You
You will be an experienced fundraiser, able to develop and deliver a comprehensive fundraising strategy with knowledge and experience of Trusts and Foundations fundraising. You will have proven experience of writing successful grant applications, meeting targets and managing relationships with funders.
You will have excellent communication skills with the ability to craft compelling and persuasive proposals and reports and the ability to produce high quality written materials tailored to different audiences.
If this sounds like you, we’d love to hear from you!
To fulfil the role, you must have the right to work in the U.K.
About the Organisation
This is a varied role in a friendly and supportive small national charity focussed specifically on the needs of children, young people and adults with severe learning disabilities whose behaviour challenges, and their families. There is no statutory funding and the organisation relies on voluntary income to fund its work. Income is sourced primarily from Trusts and Foundations to maintain independence. Benefits include 25 days annual leave (plus public holidays) and an Employee Assistance Programme.
As an equal opportunity employer, the organisation would particularly welcome applications from people with an ethnic minority background or those with a disability, as they are currently underrepresented in the workforce.
This role requires a Basic Disclosure Check. We politely request no contact from recruitment agencies or media sales
You may also have experience in areas such as Fundraising, Fundraiser, Fundraising Manager, Trusts, Trusts and Foundations, Foundations, Trusts Fundraising, Trusts and Foundations Fundraising, Foundations Fundraising, Senior Fundraising, Senior Fundraiser. #INDNFP
Please note NFP People are advertising this role on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Health Systems Partnership
Do you want to make a real difference in stroke care on a national and global scale?
We’re looking for an exceptional leader to join the Systems Engagement function as the Head of Health Systems Partnerships.
In this senior role, you’ll drive the mission to position the Association as a vital leader and collaborative partner across the entire stroke care pathway.
Position: CE336 Head of Health Systems Partnership
Location: Home-based, UK, Nationwide
However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Full-time, 35 hours per week (flexible working available)
Salary: £55,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Dates: Week commencing 9 December 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Your Impact - As Head of Health Systems Partnerships, you’ll work with a team of talented individuals to strengthen partnerships and improve stroke care at regional, national, and international levels. By harnessing stroke data, fostering collaboration, and influencing decision-makers, you’ll help build a future where high-quality stroke care is accessible to all. Your insights and strategic leadership will position the Association as a proactive voice in stroke care.
What You’ll Do
• Collaborate with internal and external teams to support quality improvement in the stroke care pathway, ensuring stroke data and patient insights are at the heart of our work.
• Strategic Engagement: Support strategic approaches to developing relationships with healthcare professionals, ensuring initiatives are informed by clinical insights and evidence-based approaches.
• Translate Strategy into Action: Support regional teams in translation of national stroke strategies into regional action, empowering colleagues to address specific challenges in their areas of healthcare.
• Provide Expert Advice: Offer strategic counsel to the senior leadership team, including the CEO, positioning the Association to act on emerging trends and partnership opportunities within health and care.
• Manage and Lead a Dedicated Team: Oversee a team committed to advancing health systems partnerships, from national to international levels, while maintaining alignment with the strategic goals.
• Drive New Partnerships: Stay ahead of trends and developments in stroke care, identifying and leveraging new partnership opportunities for the Association on a global scale.
About You
We’re seeking an individual with a strategic mindset and a passion for collaborative healthcare improvement. Ideal candidates will bring:
• Proven experience in healthcare systems and stakeholder engagement across various levels (regional, national, and international).
• Expertise in translating health data and insights into actionable strategies across teams.
• Demonstrable ability to engage and influence senior stakeholders with diplomacy.
• Strong leadership skills, with experience managing teams, budgets, and complex projects.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
Individuality leads to a richer experience for people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Systems Partnerships, Health, Health Systems Partnerships, Head of Health Systems Partnership, Director of Health Systems Partnership, Health Systems Partnership Director, Health Systems Partnership Lead, Health Systems, Partnerships.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Training and Quality Manager
Ref: TQM434
Contract: Permanent
Hours: Part Time, 30 hours a week (worked over 4 days)
Salary: £37,000 - £39,000 per annum. pro-rata
Location: Home based with travel to GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol.
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
The role
We are excited to be recruiting a Training and Quality manager, and we are seeking to appoint an experienced individual who can assist in the training of staff and quality processes of a team embedded in 14 different GenesisCare cancer treatment centres.
The individual we are looking for will:
- Assist with the recruitment, induction, and management of new Wellbeing Consultants and therapists
- Manage, support and lead five established Wellbeing Consultants
- Lead Quality for the partnership between GenesisCare and Penny Brohn UK
- Deputise for Head of Services when necessary
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays (pro rata)
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
Timetable for appointment
Closing date: 9.00am on Monday 2 December
Interview date(s):
1st Interview via Teams, Thursday 5 December
2nd Interview in person, Tuesday 10 December at the Penny Brohn UK National Centre, Pill, Bristol, BS20 0HH
Start date: ASAP, to be agreed upon appointment with successful candidate
Please note: The vacancy will remain open until a suitable candidate is found. To avoid disappointment, we suggest that applications are made as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Assistant
We’re looking for an enthusiastic and highly motivated individual to join our growing Individual Giving team.
Position: CE335 Individual Giving Assistant
Location: Homebased, UK, Nationwide
However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Full-time, 35 hours per week (flexible working available)
Salary: £26,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Dates: week commencing 16 December 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Individual Giving who is responsible for cause related products, the Individual Giving Assistant will provide administrative, operational and marketing support for a range of activities across the year. You'll be an integral part of the team, supporting delivery across a variety of individual giving campaigns – such as postal mailings, digital advertising, telemarketing, eMarketing and Face to Face marketing.
This role gives you the opportunity to develop a knowledge of marketing and its application to Individual Giving Fundraising, including stakeholder communications and project management.
Key responsibilities will include:
· Day to day support in delivering campaigns to new and existing supporters
· Administrative support including raising POs, managing invoices and ensuring all costs are monitored
· Work with the wider team to identify opportunities to improve the supporter experience
· Assist with tracking performance by reporting on campaign results
About You
You will have experience working in the charity sector and/or within a marketing function and will have key strengths in:
· Organising and prioritising a busy workload
· Strong attention to detail
· Knowledge and interest in the charity fundraising sector
· General understanding of the marketing function
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Marketing, Fundraising, Communications, Marketing Assistant, Fundraising Assistant, Communications Assistant, Marketing Administrator, Fundraising Administrator, Communications Administrator, Admin, Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
There when it matters
Sue Ryder has an exciting career opportunity within our IT Directorate for an experienced and driven Head of Data and BI. You will have strengths in both hands-on technical application and development as well as Managerial aspects of the role. Leading from the front you will manage vital roles, including BI Development, Data Engineering, and Data Analysis.
The successful candidate will be solution focused with the ability to both communicate and work collaboratively with all levels of stakeholders both technical and non-technical.
About the role:
The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to our executive team and SLT, and ensuring the smooth integration of data from multiple sources. The Head of Data and BI will act as a key ally to operational teams, supporting them in achieving their goals while driving forward the charity’s ability to use data for decision-making and impact measurement.
Full dimensions of this role can be found in the supporting Job description.
About you:
• Key experience and proven ability in Power BI, SSIS, SASS, SSRS
• Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
• Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
• Strong understanding of data governance, GDPR, and data compliance standards.
• Experience in leading data strategy development and implementation.
• Experience of developing data warehouse capabilities in Microsoft Azure
• Experience of working in a matrix management environment
• Extensive experience of producing Mapping Specifications.
• An understanding of a broad range of integration approaches and technologies. SOAP, REST, Service Orientated Architecture
• A knowledge of diagramming techniques e.g. UML.
• Data modelling experience.
• Demonstrable knowledge and experience in problem, error and knowledge management, analysis, resolution and delivery techniques.
• Evidence of ability to undertake and deliver specific projects and supervise short term project teams, and ability to be flexible to prioritise workload under pressure.
• Experience working with and manipulating large datasets in a variety of formats, including complex data models
• Demonstrable ability to turn data into actionable insights
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting a Project Pharmacy Manager (Medical Supplier Capacity Building Project) to join our Programs team.
This is a remote position open to candidates based in RI countries of operation, CET (+/- 3 hours) preferred.
At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.
Note you must have the right to work in your home-based location and that national terms and conditions will apply.
This role is classified as requiring advanced pre-employment checks.
About Relief International
Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.
About the Opportunity
RI has recently entered into a partnership with Takeda Pharmaceuticals, to implement a four-year project medical supply chain project. This project will focus on building the capacity of 20 local pharmaceutical and medical device suppliers in four countries where Relief International (RI) has existing programming: Afghanistan, Yemen, Myanmar, and Syria.
Providing technical leadership, the project Pharmacy Manager working in close collaboration with the Project Director and project Supply Chain Manager, will support activities of the project deliverables.
Your Responsibilities
This role includes the following responsibilities.
- Lead on national health stakeholders to ensure buy-in and support for the project and its sustainability post project (medical regulatory authority, ministry of health, pharmacy associations, public sector medical procurement departments).
- Work with national peer health stakeholders to ensure their understanding, and engagement / support for the project (iNGOs, Health Clusters, aid management partners, UN stakeholders.
- Reach out to other iNGOs active in the project countries to harmonize product portfolios, and develop support for quality standards
- Champion the RI database for medical products including the RI Medical Supply List (MSL), manufacturers, distributors to include relevant quality data about products and suppliers
- Help the Supply Chain and Procurement Coordinator on sourcing and verifying medical assurance quality certificates with local suppliers to enable RI to conduct and improve local medical supply procurement
- Support sub-contractor activities as agreed in the sub-contractor agreement, and Collaborating with the Pharmacy advisor, lead in conducting regular reviews and assessments of sub-contractor work and progress and providing inputs into required reports
About You
You will bring the following experience and skills.
- A master's or bachelor's degree in pharmacy or a related field, OR equivalent working experience.
- Proven experience in dealing with multiple stakeholders in challenging environments, and working with large medical supply components in complex contexts
- Track record in project progress monitoring, tracking and reporting, qualitative and quantitative
- Knowledge of donor and other international medical quality assurance standards, and skills with host country institutions, and international organizations.
- Comprehensive understanding of medical product quality assurance certification
- Demonstrated experience in coordinating programs with a technical scope similar to the activity, especially focusing on medical procurement & supply chain.
- Being able to successfully operate in an international environment with people from diverse backgrounds, cultures, and technical areas.
- Strong oral and written communication skills. Fluency in English required.
Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!
How To Apply
To apply for this post, click on the “Apply” button in the job advert page.
- You will be asked to upload a CV and Cover Letter.
- The cover letter should be two pages, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.
Closing Date
1 December 2024. Please apply immediately, we will be reviewing applicants on a rolling basis, therefore we may withdraw the position from the jobs board before the closing date.
As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.
Join our Finance team and you’ll be working with the existing Finance Office,r and supporting the Finance Manager in handling all our accounting needs.
If you have excellent attention to detail, experience of day-to-day finance procedures, and would like to work with an organisation that champions disabled artists, you could be our new team member.
Unlimited commissions extraordinary work from disabled artists that will change and challenge the world. We support, fund and promote new work by disabled artists, for UK and international audiences. We’re funded by Arts Council England, Arts Council of Wales, British Council, Creative Scotland, and Paul Hamlyn Foundation.
Since 2013 we’ve supported over 521 artists and their work has reached audiences of over five million people. This makes us the largest supporter of disabled artists world-wide. With an intersectional disabled-led team and board, we’re passionate not just about talking about equality and diversity, but actually putting it into action.
This is a permanent, remote working role with a salary of £29,757 per annum, pro rata. We welcome applications for 40 hours full time or 32 hours (0.8 full time equivalent) including breaks. Your responsibilities will include recording transactions, processing invoices, expense claims and grants, administering the charity’s bank accounts, payroll, and audits.
Unlimited is delighted to make reasonable adjustments to existing practices and procedures to meet access requirements and supports all team members to apply to Access to Work to cover relevant costs. Our recruitment pack is available in a variety of formats, including large print, audio, Easy Read, and English, Scottish Gaelic and Welsh languages.
We also love inclusivity and value lived experience in all its forms, so people from the global majority*, who are LGBTQIA+, disabled** and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.
* This includes, but is not limited to, people of Black Caribbean, Black African, South Asian, East Asian, Southeast Asian, West Asian, Arab, Latinx, Jewish, Romany and Irish Traveller heritage.
** This includes but is not limited to, those who define as disabled people, as people with long term health conditions, as deaf, Deaf, neurodivergent or in relation to their health-related access requirements.
People from these groups are still currently under-represented in the arts nationwide, and we’re committed to challenging and changing this.
Unlimited is an arts commissioning body that supports, funds and promotes new work by disabled artists for UK and international audiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a brilliant communicator with a passion for driving change?
Do you thrive on building impactful partnerships that unlock vital resources?
If so, GirlDreamer wants you to help us take our mission to the next level.
About GirlDreamer
GirlDreamer is an award-winning non-profit organisation focused on supporting the personal and professional development of women of colour to become future leaders. We’re a small, remote team committed to breaking down barriers and creating opportunities for young women from underrepresented communities.
The Role
As the Head of Partnerships, you will play a pivotal role in securing the resources and relationships we need to fuel our ambitious goals. You will lead our efforts to establish high-value, strategic partnerships with corporate sponsors, corporate foundations, and other stakeholders while driving a robust fundraising strategy to ensure long- term sustainability.
You will also help shape GirlDreamer’s long-term vision and expand its reach through innovative, strategic approaches to partnerships. We currently receive organic, inbound enquiries for partnerships as well as generate our own leads through networking. However, we have not yet fully capitalised on these opportunities due to limited capacity but have previously designed bespoke partnerships.
This role is an exciting opportunity to harness our existing interest and develop innovative, scalable partnerships. By doing so, you will help shape GirlDreamer’s vision and expand its reach, directly contributing to our mission of creating opportunities for women of colour.
Key Responsibilities:
Partnership Development: Identify, cultivate, and secure partnerships with corporate sponsors, corporate foundations, and other stakeholders that align with GirlDreamer’s mission and values.
Relationship Management: Build and maintain strong relationships with current and potential partners, ensuring ongoing engagement and collaboration.
Income Generation: Drive income growth by securing sponsorships, paid partnerships and other funding opportunities to meet annual and multi-year targets.
Collaboration: Work closely with the leadership team and founders to align fundraising and income generation goals with organisational strategy and programmatic needs.
Innovation: Stay on top of trends and opportunities in the philanthropic and corporate sectors, such as impact investing, CSR trends, and digital philanthropy, to keep bringing a fresh approach to sustainability.
How to Apply:
If you’re excited about this opportunity and ready to make an impact, we’d love to hear from you!
Please refer to our job pack for more information and how to apply.
The client requests no contact from agencies or media sales.
Salary: £36,500 FTE (£21,900 pro rata)
Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.
Closing Date: 1 December 2024
Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)
Contract Type: Fixed Term (12 months)
Reports to: Director of Operations
The Organisation
The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.
Our values underpin all areas of our work and guide us in all we do:
- Passionate: taking pride in what we do and driven by success.
- Professional: championing and achieving high standards governed by professional integrity.
- Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair, treating everyone with consideration and respect.
The Benefits
- Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
- Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
- Enhanced sick pay from day one
- Great work/life balance through flexible and remote-first working
- Support for your health and well-being with an Employee Assistance Programme
- Two days of paid leave annually to volunteer for a registered charity
About the role
The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.
Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.
The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.
Job Purpose
- Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
- You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
- You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
- You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
- In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.
Key Accountabilities
- Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
- Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
- Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
- Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
- Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
- Coordinate the assessment and examination processes for all CIOF qualifications.
- Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
- Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
- In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
- Provide day-to-day support and advice to students and the faculty.
- Provide consistent and effective communications regarding professional development products to key stakeholders.
- Development, management, and monitoring of the Professional Development budget.
- Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
- Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
- Liaising with third-party technology suppliers to troubleshoot issues where necessary.
- Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
- Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
- Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
- Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
- Any other tasks as requested by the Director of Operations
Person Specification
Experience & Skills
- Experience in developing and managing qualifications in an education establishment.
- Experience in working with subject matter experts to maintain and develop learning content.
- Experience in faculty/speaker acquisition and dealing with senior-level people.
- Experience in topic development, research, and copywriting.
- Experience in designing competency frameworks and aligning them with professional development activities.
- Experience working in a customer-facing environment.
- Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
- Experience in using communication systems (email, phone etc.).
- Experience in managing budgets and tracking income and expenditure.
- Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
- Experience in using Learning Management Systems.
- A confident self-starter with strong organisational and planning skills.
- Strong communication and people skills.
- Effective written skills.
Attributes
- Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
- Eye for detail and accuracy.
- Ability to prioritise workload, meet deadlines, and work on own initiative.
- Able to work under pressure with the ability to find solutions.
- Diplomatic, energetic and unflappable.
- Excellent customer service skills on the phone, in person, and writing.
- An understanding of and commitment to the values of the voluntary sector.
- Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.
Reflecting Our Values
Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.
Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.
Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
Proud and ambitious of you, your work, and the difference you make.
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £20 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.
About the role
Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums.
This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time.
As a Fundraising Group Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Responding to all post and queries in under three hours
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Maximising registration conversions and fundraiser activation
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Providing fundraising support to challenge participants
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Ensuring that the group is a safe, constructive and positive environment
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Going above and beyond at all times to provide participants with an incredible experience
Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.
Full training will be provided alongside regular one to one and team catch ups.
On a day to day basis you will:
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Work off your own initiative and have exceptional time management
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Be the charity representative for the event
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Maintain a safe and positive environment
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Identify and solve/diffuse issues within the groups
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Bring your own personality to the role
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Follow clear processes
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Engage with participants using a warm, friendly and informal tone
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Respond to posts and questions in a timely manner
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Respond to inbox messages from participants
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Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)
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Encourage and motivate participants
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Work on GivePanel to manage registrations
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Post engaging content on a daily basis
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Identify, report and signpost all safeguarding concerns
Person Specification
Essential
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At least three years’ professional fundraising experience
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Have own Facebook profile and strong understanding of the platform
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Be available for between 3 and 6 days per week (including one weekend day)
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Excellent written communication skills
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Ability to work off own initiative
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Strong attention to detail
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Team player
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Ability to multitask
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Problem solver
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Creative and innovative
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Exceptional time management skills
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Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!
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Must be available to quickly adapt throughout the day should issues on the group arise
Desirable:
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Events and individual giving experience
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An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges
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Experience in using GivePanel or similar platform
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Experience in managing Facebook Groups
Please read the full job description and example of how hours are split across the 9am-9pm time period, prior to applying. Upon application, you will be required to answer the following questions. If you do not answer these or hit the minimum criteria, you will not be considered for the role:
-What aspects of your fundraising experience, as well as your own personality, would lend itself to the role? (150 words or less)
-Share an example of your own stewardship that created an outstanding supporter experience (200 words or less)
The client requests no contact from agencies or media sales.