Jobs in Crystal Palace
The Holocaust Educational Trust (HET) is a registered charity working with schools, colleges and communities across the country to raise awareness about the Holocaust and its relevance today.
We have an exciting opportunity for a Project Manager to join our team based in Central London. After several years of research and development, we have recently launched Testimony 360, a brand-new digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students are able to have a personal and conversational experience with a recording of a Holocaust survivor before seeing some of the sites they experienced for themselves using virtual reality headsets, all without leaving their classroom.
The successful candidate will help lead the multidisciplinary Testimony 360 team and play a key role in continuing to develop this new and exciting programme – they will project manage all further phases of work, inclusive of research, development, testing and delivery, and support with the day to day running of the programme throughout its first year. We are looking for an inspirational individual with versatile project management skills, who can deliver successful outcomes and realise our ambitious vision for this important ongoing project.
Responsibilities
·Lead on all elements of continued project development from planning through to completion of each phase of work, supporting the Deputy Director of Programmes in communicating priorities and timeframes to a highly skilled team in a fast-paced environment.
·Utilize and develop existing project management systems as needed to allow the team to understand the journey from visualisation to creation of a digital educational programme. You will oversee specific workstreams that are already underway, as well as plan for new and additional workstreams which will evolve as the project continues to grow.
·Support the Deputy Director of Programmes with preparations for meetings with a highly engaged project board, whilst maintaining excellent communication with a wide range of supporters, advisors and stakeholders.
·Manage the main contracts, delivering the project to scope and budget. You’ll oversee multiple connected work-streams and ensure they are coordinated according to the overall project brief and programme.
·Work with international and national partners, ensuring regular and collaborative communications, and implementing projects to agreed timeframes, budgets, and quality.
·Pro-actively identify challenges and risks to programme implementation, ensuring these are raised and addressed in an appropriate manner.
·Responsible for monitoring and reporting mechanisms, and ensuring timely and effective reporting across the team, Trustees, and sponsor groups.
·Managing sub-contracts including monitoring finances and expenditure; Tracking both project and programme spending, highlighting potential under/over-spends and proposing solutions.
·Working with the insights and data lead, and other colleagues in the team, to capture and disseminate project learning and ensure that this learning is used to tailor and adjust the project approach in order to maximise impact.
·Using project management systems and experience, support the Testimony 360 team in planning for and executing day to day delivery of the programme in its first year of roll out as needed.
Read our Job Description for full details.
The client requests no contact from agencies or media sales.
About the role
This role builds on work that we have been doing for decades to support and empower LGBT+ people who have experienced sexual violence. Your work will enable LGBT+ people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of sexual violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will sit alongside our other advocates supporting LGBT+ people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT+ survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT+ people facing abuse and violence.
This is a pivotal moment in Galop’s journey. We have grown quickly over the last six years and you will be part of the future of our work. You’ll help us reach, support and assist more of our community nationally. You’ll be helping to amplify the voices of LGBT+ survivors of abuse, and ensure that they are at the centre of Galop’s service.
About you
We’re looking for someone who is passionate about supporting LGBT+ people who have experienced sexual violence. You will have a deep understanding of the unique challenges faced by LGBT+ people and be committed to providing empathetic, person-centred support. You will be able to handle sensitive situations with care and professionalism, maintaining strong boundaries while being supportive and empowering.
You will have expertise in delivering needs-led specialist support services and you will need to be solutions-focussed and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team. In-house support, upskilling, and training will be provided – you don’t need to be an expert in abuse and violence to be the right person for this role.
There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT+ needs, and impact of discrimination as the Helpline is run for LGBT people experiencing domestic violence.
For more information about this role, including the essential and desirable criteria, please download the attached job description.
Location
London and Remote option available.
Hours
Full Time (35 hours per week)
Contract
Fixed Term until 1/4/2025 (extension subject to funding)
Reports to
Advocacy & Support Manager/Senior Advocate
Salary
£27,230.31 to £36,008.37 (Including inner London Weighting if living in London and/or working from Galop Building).
Closing Date
Applications should be submitted by 10:00am on Monday 5th August 2024.
Interviews will be held on Monday 12th August or Tuesday 13th August 2024.
The client requests no contact from agencies or media sales.
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join the Think Local Act Personal team and make a real difference to the future of care and support by:
· Working in coproduction with the National Co-Production Advisory Group and people working within the care and support system, to improve national policy and practice and drive positive change towards greater personalisation.
· Co-Create new tools and offers to help all parts system understand ways to drive change using the Making it Real Statements to personalise care and support.
· Collaborate across strategic priorities and teams, enabling knowledge sharing and supporting the development of wider improvement offers.
· Deliver projects and various consulting tasks such as relationship management, workshop design and facilitation, audits, performance and impact data analysis report writing, and presentations.
· What we are looking for:
· Experience of leading programmes with excellent project management skills
· Ability to think and act strategically, demonstrating a record of successful delivery of personalisation and improvement projects in social care or a related field
· Experience of growing developing, leading, motivating and managing partnerships to achieving clear and challenging objectives in relation to personalisation and self-directed support
· Commitment to equity, diversity, and inclusion
· Experience of co-design and co-production of tools, workshops and delivery of a range of consultation activity, working alongside people who self-direct their care and support.
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us by email
The client requests no contact from agencies or media sales.
We're looking for an inspirational person to join us as a Mobile Assistant Shop Manager in our South London Shops. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
- You are a naturally energetic person with an enthusiasm for managing and empowering people.
- Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
- We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you an experienced copywriter professional looking for your next challenge?
Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?
With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.
The Opportunity
We’re looking for an experienced copywriter to help us achieve real impact by creating targeted, clear and engaging content that inspires Fellows to get involved, connect and share expertise with the wider Fellowship.
This role is based from RSA House in London for at least three days per week, with hybrid flexibility for the remaining days.
The internal title for this role is Fellowship Officer (Experience & Lifecycle Communications).
About You
What we are looking for in a candidate:
- Previous experience of copywriting for different audiences using brand tones and voice.
- A competent copywriter who writes creative and compelling content for various media.
- Ability to write clear, concise and engaging content.
- Previous involvement in designing and optimising email lifecycle marketing campaigns, including onboarding and engagement ones.
- Adaptability and willingness to iterate content based on user feedback, testing and changing requirements.
- Strong interpersonal skills to build relationships and work collaboratively with cross-departmental teams.
To find out more about this role, please download our job description.
Apply
In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.
Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.
The closing date for receipt of applications is 9am 12 August 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply. Please get your application in as soon as possible.
Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion .
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits .
A global network of changemakers enabling people, places and the planet to flourish in harmony.
Are you an experienced community manager looking for your next challenge?
Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?
With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.
The Opportunity
We’re looking for a community manager who has a passion for building, growing and nurturing our new intervention communities and supporting engagement and collaboration on related intervention fora (such as Circle Intervention spaces, the Fellowship Mentor platform and RSA Spark learning platform)
This role is based from RSA House in London for at least three days per week, with hybrid flexibility for the remaining days.
About You
What we look for in a successful Community Manager (Interventions) candidate:
- Strong working knowledge of online community platforms and best practices.
- Must have minimum of four years of experience of organising and coaching volunteers to deliver community projects with clear scopes, planning and delivery.
- Robust experience of moderating online communities from flagging responses, investigating, responding and closing out cases, including dealing with sensitive and challenging online conversations.
- The drive to uphold commitments to Diversity, Equity and Inclusion.
To find out more about this role, please download our job description.
Apply
In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.
Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.
The closing date for receipt of applications is 9am Monday 12 August 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply. Please get your application in as soon as possible.
Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion .
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits .
A global network of changemakers enabling people, places and the planet to flourish in harmony.
St Joseph’s Hospice in East London is one of the largest hospices in the UK. We provide compassionate, specialist palliative care to people in the diverse community of East London who are living with a life-limiting illness. We treat each person as unique, encouraging and enabling them to reach their full potential until the end of life.
Working with the Public Fundraising Manager, you will deliver a strategy to deliver income, providing excellent stewardship to legacy enquirers, pledgers and in-memory givers. You will build relationships with local solicitors and funeral directors, alongside many other stakeholders to manage legacy and in-memory events and campaigns.
A strong communicator and planner, you will be able to build strong relationships and be comfortable speaking to bereaved families with compassion and kindness.
This role is for 35.5 hours per week (part-time considered).
For further information and to apply, please visit our website via the Apply button.
Closing date: 2 August 2024.
Interview date: 8 August 2024.
Applicants are subject to a DBS check.
We're looking for a Content Designer to research, structure and write user-centred content for Tearfund's channels (website, email, advertising, social media and print). Collaborating with Marketing, UX Design, Graphic Design, Video and Social Media you will identify and meet audience needs whilst raising income and engagement to support Tearfund's work around the world. You'll be familiar with using evidence and data to write and optimise content, as well as running workshops to map user journeys and review content as part of the content production process.
Our successful candidate will have:
- Clear understanding of content design best practice
- Experience using data and insights to create user-centred content and user journey maps
- Proven track record of high quality copywriting and/or significant editorial experience
- Confidence running workshops and championing content design best practice
- Excellent interpersonal, verbal and written communication skills
Poverty is not God's plan. You are. We believe that we all play a part in ending extreme poverty and using our God-given skills to make a difference.
Do your skills, experience and passion match the above? Then we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?
Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week. Working with a vibrant team of over 60 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.
Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food. We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.
Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.
We are looking for an individual who shares these values for the role of Part-Time Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health and safety standards, support the Project Director to achieve agreed outcomes and goals.
If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.
Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision. Strong organisational and planning skills, as well as good people management and interpersonal skills are essential. Understanding or experience of the voluntary sector would be helpful, as would customer service experience.
This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!
Please note:
We are seeking someone who can commence their employment with us at the earliest possible opportunity.
Monday, Wednesday and Thursday are the days we expect to require this role.
How to apply for the role:
Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.
Applications should be sent by 5.00pm on August 12th
We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.
If you want to understand more about us, or have questions about the role, or request reasonable adjustments, please send an email to us giving us your name and a contact phone number and we will respond as soon as possible.
The client requests no contact from agencies or media sales.
Finance Officer
Salary: £35,000
London, Tower Hamlets (Hybrid working)
Fix Term Contract (3 months), Full Time, 37.5 hours
If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, our client would love for you to be a part of their journey.
About the role
As a Finance Officer, you will provide support in processing payments, handling supplier and staff queries, maintaining financial records, and assisting with the overall financial management tasks within the organisation. This role is crucial for ensuring the smooth and efficient operation of our financial processes.
In this role you will:
· Process sundry and main BACS payments accurately and timely.
· Reconcile supplier and bank statements regularly.
· Maintain cashbooks and ensure data integrity.
· Address and resolve supplier and staff queries promptly.
· Enter and maintain accurate financial data.
· Assist in preparing financial reports and statements.
· Support continuous improvement of financial processes.
· Communicate effectively with all departments to support financial management.
About you
You'll be a great fit if you have:
· Basic understanding of accounting principles and regulations.
· Familiarity with accounting software and data entry.
· Excellent organizational and communication skills.
· Strong attention to detail and accuracy.
· Proficiency in Microsoft Office Suite.
· Ability to work well within a team and independently.
· Good interpersonal skills to build key relationships.
· Experience in financial administration or a related field.
· Proven ability to manage multiple tasks and meet deadlines.
· Part qualification in AAT/ACCA/CIMA.
What they offer you
Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, they offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this they offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.
Closing date for applications: 28/07
Interview Date: 02/08
We are seeking a coordinator for our educational mentoring programme for young refugees and asylum seekers. The coordinator will oversee our North London mentoring hub by recruiting and training volunteer mentors and matching them to young people needing additional educational support.
We would particularly welcome applications from people with lived experience of forced migration for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
General Duties:
1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.
2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.
3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.
4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.
5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.
6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.
7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.
8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).
Please see attachment for further responsibilities
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
University House is seeking a number of Housing Solicitors and Housing Paralegals/Caseworkers as part of a major expansion.
Starting pay for 1PQE Solicitors & Housing Paralegals/Caseworkers is £44,500 and £30,000 respectively. All candidates must have experience of Legal Aid and also a willingness to engage with wider access to justice projects.
This is an exciting opportunity to work for one of the leading organisations in the NFP sector.
For further details, please see the job description and person specification.
Closing date: 12th August 2024 5pm
Please provide your CV and a cover letter detailing how you meet the person specification and how your experience relates to the job description.
The client requests no contact from agencies or media sales.
Are you a people-focused digital expert, with a compassion and drive to help make a real difference to people’s lives?
We are looking for a Digital Marketing Manager to lead our digital marketing activity strategy at Samaritans.
In this fast paced and varied role, we’ll look to you to oversee planning, integration and delivery of our overall marketing channel mix with a focus on paid advertising and email, ensuring marketing activity is driven by insight, optimised for performance and aligned with the strategic goals of the organisation.
You’ll head up a talented team, keen to develop and enhance our digital marketing voice. This is a brilliant time to join the team at Samaritans as we continue in progressing our ambitious strategy to be there for everyone who needs us.
Future focused with an expert level of understanding around the concepts of digital marketing and audience-centred communications, you’ll be pivotal in the development of our digital transformation to better our service delivery, reputation and reach.
• Permanent role
• Full time (35 hours per week)
• £40,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences
Key Responsibilities
• Lead on digital marketing scheduling and develop digital marketing strategies and tactics that will enable Samaritans to continue to be effective into the future.
• Champion and contribute to a successfully integrated approach to campaign planning and foster a holistic view of the marketing funnel, enabling Samaritans to diversify its marketing channel mix, including offline channels
• Support the Head of Brand, Content and Digital Engagement with Digital Engagement strategy development and implementation
• Advise on optimal digital experience for our audiences via email campaigns and automations and support the Email Marketing Coordinator and other colleagues with email campaign and journey delivery
• Work with the Data team to improve data and consent processes
• Own the relationship with our media buying partner and act as client-side account manager for Samaritans, driving a strategic integrated approach
• Support the Digital Analyst in ensuring the right data is collected, analysed and reported effectively, translate performance data into insightful management information and share learnings appropriately with the right people at the right time
• Lead and support a high performing team
• Provide consultancy to internal stakeholders on digital marketing best practice
Full Job Description here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and answer some short application questions on your motivations for applying. If you’re interested in applying or would just like to find out more, then we'd love to hear from you. This role will close for applications on 04/08, with video interviews scheduled to take place from 12/08.
Job Title: Senior Public Affairs Officer
Responsible to: Public Affairs and Campaigns Manager
Job Context
YMCA England & Wales is the national body of the YMCA in England & Wales, supporting, developing and representing just over 100 local YMCA’s, ranging from small community based organisations to nationally relevant specialists.
Job Purpose:
The purpose of this role is to ensure that YMCA has influence with key decision makers through its campaigns and policy positions. The post holder will support YMCAs policy function through ensuring we have a range of public affairs activities to engage and build relationships with Government, Parliament, Civil Servants, other tiers of government and relevant organisations. The post holder will also provide a full range of public affairs advice and support to the YMCA Federation.
Scope and Limits of Authority:
The Senior Public Affairs Officer will report into the Public Affairs and Campaigns Manager. The post will have no formal budgetary or line management responsibilities other than ad hoc volunteers and interns.
The post holder must operate at all times in accordance with the approved policies and procedures of YMCA England & Wales and act in accordance with the values and ethos of the organisation as outlined in the Code of Conduct. In addition, all employees must adhere to the performance management processes and systems approved by the Board of Trustees.
The post holder will support the Safeguarding, health and well-being and safety of staff, volunteers and supporters we work with, some of whom may be classed as vulnerable people or adults at risk. In the event of a risk becoming apparent or if concerns arise about a vulnerable person’s welfare, to immediately report these concerns in line with the appropriate policy and procedure.
The responsibilities of this role will normally include all duties described in this Job Description and any additional or different duties, which the Employer may require from time to time.
Areas of responsibility:
● To contribute to shaping our influencing strategy, by ensuring we have proactive engagement with decision makers and utilise parliamentary leavers.
● To analyse the daily reports from our Parliamentary monitoring; highlight relevant issues and disseminate where appropriate with the team, organisation and wider Federation.
● To support with the development and maintenance of strong working relationships with Ministers, Shadow Ministers, MPs, Peers and other key decision makers at a national, regional and local level.
● To develop briefings for key external stakeholders on issues which we are interested in.
● To deliver a range of public affairs activities and events which highlight the work of YMCA and our campaigns such as Party Conferences or Parliamentary receptions.
● To maintain and develop YMCA England & Wales Parliamentary Patrons programme.
● To be the lead YMCA person on the operation of any All Party Parliamentary Groups that YMCA England & Wales are involved in.
● To support the organisation of Parliamentary and other appropriate external events.
● To engage with the Youth Ambassadors Programme, taking the lead on issues around public affairs, as well as ensure young people have opportunities to engage and participate with people in power.
● Work collaboratively and proactively with all members of the PCI team and wider organisation to develop excellent professional relationships.
● Meet regularly with members of the PCI, Fundraising and Retail teams to understand current priorities and developments.
● Act as a positive representative for YMCA England & Wales at all times, ensuring that you are always ‘on message’.
● Support wider department and organisation activities as requested by the Head of Campaigns & Research and/or Director of PCI.