Jobs in Chepstow

About the role?

We have an exciting opportunity for a Contact Centre Advocacy Team Leader to

To lead (through coaching, support, training and performance management) Contact Centre and Advocate practice and delivery. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with a minimum of 2 years experience of managing a team. Desirably you will be a qualified advocate and/or possess experience of working in a multi-channel contact centre with experience of Telephony, Email, Webchat and case management.

You will be committed to driving high performance and practice standards by actively engaging with our Management and support teams to interpret data. Thereby, making informed decisions and ensuring that the highest standards of user experience and advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of user experience, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

• 28 days annual leave plus bank holidays, pro-rata for part time colleagues 

• 5% employer pension & 3% employee contribution 

• Salary sacrifice pension scheme 

• Separate Life Assurance Cover 

• Staff discount scheme including retail discounts, entertainment, holidays etc 

• Discounted Gym Membership; Employee Assistance programme. 

• Supportive working environment fostering a good work/life balance. 

• Support with continuous professional development. 

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications: 15th November 2024, 12 pm

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity. 

Location: To cover the Leicestershire, Northamptonshire, Nottinghamshire and Lincolnshire area 

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the East Midlands area. 

Interviews to be conducted: As strong applications are received

Start date in role: 6th January 2025 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable. 

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes. 

What we offer: 

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns) 

• Birthday day off 

• Enhanced sick pay and compassionate leave 

• Death in service benefit 

• Pension 

• Employee Assistance Programme 

• Flexible working 

• A rewarding role with purpose 

• Be part of a skilled, friendly team with an engaged Board of Trustees  

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with: 

• frontline support service experience 

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required 

• competent IT skills for remote work 

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution!  

The main purpose of this role is to deliver clear, accurate and valuable guidance to community organisations on renewable energy technologies, business models and project development processes at various scales. This support may range from advising on sustainable options for community buildings to assisting in the development of larger renewable energy projects, such as wind turbines and solar farms.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £34,788 - £38,229 per year
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Deliver engaging training to local and community stakeholders on renewable energy, heat and (potentially) storage technologies.
• Develop and strengthen creative tools, accessible guidance and other materials for community organisations that increase their ability to scope, develop and deliver projects.
• Work with community actors to develop and deliver pro-active local engagement processes that build informed consent and support for renewables within their wider community.
• Support community organisations to plan and deliver sites for development, assisting them to undertake basic options, appraisals, and commission specialist feasibility and other necessary studies.
• Provide input and guidance to help identify and secure funding and finance for project development and implementation.
• Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers, including connecting networks, organisations and individuals to progress ideas.
• Support CSE’s fundraising activities and the development of new models and approaches for the provision of renewable energy, heat projects, and services at the local and community scale.
• Champion to key stakeholders (such as local authorities and funders) the roles which local and community organisations can play in catalysing and enabling renewable energy and local energy projects.
• Foster collaboration and deepening relationships with partners and other organisations who are active and interested in supporting similar areas of work. This might include local authorities, community organisations, community energy organisations, third sector organisations, developers, funders, investors and key supply chain actors.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Have experience and knowledge of developing and/or delivering heat, renewable energy, or storage projects, including larger standalone renewables projects. 
• The ability to research and rapidly synthesise and share key understanding around different renewable technologies.
• Have excellent written and verbal communication skills, with the ability to apply these appropriately to a wide range of people and to relay and translate technical information for non-technical audiences.
• Have a broad understanding of the UK energy system, and the transformations required to tackle the climate emergency.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

Applications should be sent by email or by post to:Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.

The closing date for applications is 12.00 midnight on Sunday 1 December 2024. If you have not heard from CSE by midday Tuesday 10 December, please assume that your application has been unsuccessful.

Interviews will take place in-person at our offices in Bristol on Thursday 12 December and Friday 13 December 2024.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Work with us - be our next Library Manager in Kingswood

Our current Library Manager for Share Bristol Kingswood has been promoted to Share Bristol Development Manager, so we are looking for a motivated and organised people-person to be our new lead in Kingswood.

Job title Library Manager (Kingswood)
Reports to: Development Manager
Based from: Share Bristol Kingswood, 1-5 High St, Kingswood, BS15 4AA.
Work pattern: £12.75 per hour, around 15 hours a week – some flexibility for the right candidate.
Contract: Permanent

If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you.

We’re looking for someone to start as soon as practical, and work around 15 hours a week. The working hours will be mainly around when we are open for lending sessions, and will include some Saturday shifts (9.30am to 3pm). The pay is £12.75 on commencement, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want for free!

We look forward to hearing from you!

Closing date: 9am on Monday 2nd December 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.

No agencies please.

Salary: £34,085.47 per annum

Location: Flexible - travel to London-based office, fundraising and industry events required occasionally

Contract: Fixed term contract from January 2025 – February 2026

Hours: Full time - 37.5 hours per week

Closing date: Tuesday the 19th of November at 11:30pm

Do you have proven experience of working in a fundraising and/or marketing environment plus a solid grasp of implementing digital marketing utilising a range of platforms including Meta Business Suite, Google Ads and Google Analytics? Then join Shelter as a Digital Fundraising and Marketing Manager and you could soon be playing an important role at the heart of our Community and Events team.

About the role

As Digital Fundraising Manager you’ll play a vital part in effectively delivering a Community and Events digital strategy that seeks to acquire and retain a range of Community and Events supporter audiences. Day-to-day, you’ll be line managed by the Senior Digital Fundraising and Marketing Manager who will lead on strategy. You’ll also get to work closely with Community & Events team members, as well as colleagues across the organisation - including other Income Generation teams, Digital, Marketing, social media, CRM and Creative – to ensure strategy is implemented.

Playing your part in programme development and delivery, planning and managing the delivery of end-to-end campaigns and carrying out digital specific research – these are just some aspects of this superb career development opportunity.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You have a strong understanding of best practice in digital marketing and communications and spotting and recommending opportunities for improvement. You also have great project and campaign management skills, plus the ability to manage multiple projects at once.

Comfortable working collaboratively and across teams, you’re confident having input into complex and new data and analytics processes too. You’re innovative, audience-led, supporter/customer-centric and keen to provide the best possible experience to Shelter supporters.

You also thrive on keeping ahead of emerging trends and horizon scanning, are used to testing and optimising campaigns and not afraid to share failures and successes and quickly recommend findings. Above all, you’re excited by the prospect of working in an innovative team to improve Shelter’s Community & Events fundraising offerings.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

Our Community and Events teams sits within a wider Income Generation directorate that’s focused on a variety of other types of fundraising.

Welcoming, supportive and keen to meet you, we work hard (but try to have a lot of fun too) and passionately believe in developing our people. We’re also delivering an ambitious 3-year plan aimed at raising our Community and Events income from £5.5m to £8.3m.

This is a great chance to take your digital skills to the next level, implement strategic plans and work with a Senior Digital Fundraising and Marketing Manager and stakeholders across the organisation to help improve performance.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About you' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Join Home-Start UK during this exciting time of implementing our ambitious five-year strategy. As a valued member of our dynamic, award-winning fundraising team, you'll play a vital role in our success. Reporting to the Head of Corporate Partnerships, you will be responsible for driving the growth and diversification of the challenge event programme and managing a small portfolio of partners.

Challenge Events Manager
Reporting To: Head of Corporate Partnerships
Manages: N/a
Location: Home-based (some travel across UK when necessary, including the Leicester office)
Contract: Fixed Term contract until March 2026
Salary: £37,945.00
Hours: Full time (36 hours per week). Flexible working offered.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Your role as Challenge Events Manager will involve development of event strategies, management of various challenge events and maximizing opportunities and income. You will be creative, innovative with a appetite to grow income. You will have the opportunity to develop and implement a Home-Start network wide challenge event portfolio in virtual, third-party and in person events.

You will have the opportunity to develop opportunities in the sporting sector to maximise growth and impact, alongside potentially managing a small portfolio of corporate partners.

Your exceptional communication and liaison skills will be invaluable as you collaborate with colleagues across Home-Start UK, your suppliers and your portfolio of partners, developing compelling propositions that showcase the voices and stories of the families supported by Home-Start. Your strategic acumen will shine as you cultivate robust engagement and support from across Home-Start UK and the Home-Start network, playing a key role in delivering a successful challenge event programme. You will contribute to the development of high-quality materials that will be used across the fundraising directorate to maximise reach, income growth and impact. You will also have the opportunity to lead strategic projects from idea creation to delivery throughout Home-Start UK collaborating with different teams.

To excel in this role, you should possess outstanding planning, negotiation, and communication skills, combined with a deep understanding of the fundraising sector and its’ trends. Effective project planning, prioritisation, and time management will enable you to deliver on key performance indicators in collaboration with stakeholders. Building and managing senior relationships with corporate partners and internal stakeholders will be integral to your success. At HSUK, we provide an incredibly supportive working environment that embraces remote working, flexible hours, and individually tailored schedules. This empowers you to plan your work life according to your personal preferences and commitments, ensuring a fulfilling and balanced professional experience.

Closing date for applications: Friday 22nd November 2024, 5pm.
First interviews will take place virtually on the 2nd & 3rd December 2024.
Successful candidates will then be invited to a second interview, date to be confirmed.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Monday 25th November 2024

The interviews will take place in Manchester on Thursday 5th December 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

My client is a leading brand in the UK charity sector and, providing a wide range of essential services, is seen as a critical lifeline to so many people.

At present they are looking for an interim Financial Planning & Analysis Manager to join their highly regarded finance function.

Reporting into the Finance Director key responsibilities will include:

• Lead on the consolidation of group budgets, forecasts and financial reporting
• Collaborate with central function budget holders to ensure an accurate and complete understanding of financial performance is communicated across the charity
• Conduct in-depth financial analysis to monitor and assess performance across multiple programs and projects.
• Oversee the preparation and maintenance of financial models and analysis.
• Motivate and lead a team of 3 to deliver high-quality financial insights and support, fostering a culture of excellence, teamwork and continuous improvement.

The successful candidate will be a fully qualified accountant and have a proven track record in leading FP&A and/ or business partnering teams. You do not need to have worked in the charity arena before, however a proactive approach and commitment to excellence are essential.

My client offers very flexible working patterns, with only 1 day a quarter in the London office.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

Data Officers are responsible for ensuring the quality of Helpline data through a data cleaning regime, maintaining adherence to published data standards, producing regular statistical publications, producing data for ad-hoc requests and reports, and supporting the ongoing development of the Helpline’s Salesforce instance. Data Officers participate in the training of new starters and the Helpline team around the data model and data standards.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on November 17th 2024.

Interviews will likely be held during the week commencing 25th November or 2nd December 2024.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

School Relationships Officer

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

Your purpose

To deliver a high quality experience to schools in your region through expert relationship management, driving high levels of engagement, retention and renewal and enabling our membership to have the greatest impact in each Voice 21 Oracy School.

Your responsibilities

Relationship management and network

• Build and manage strong relationships with member schools and key stakeholders across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.
• Use your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or sending free tickets to a school for an event).
• Manage group projects in your region, including sending communications, project planning and reporting to group commissioners or funders. This includes working with our large and highly successful Voice North East Group
• Represent Voice 21 effectively to external audiences in meetings and events (e.g. virtual webinars to support schools as they start their membership or progress meetings with group project commissioners).
• Develop our school network in your region (e.g. organising and delivering regional network events), using this to enhance school experience and act as a tool for growth, value and retention.
• Identify and develop strategic relationships with key stakeholders in your region in order to understand the educational landscape and work with colleagues in the Engagement (Growth) team to strengthen and grow our network.

School journey and experience

• Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.
• Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support their membership.
• Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.
• Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).
• Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder). 
• Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).

Your progression

 Within 1 month, you’ll have:

• Got to know all of the different elements which go into our membership offer through experiencing them first hand. 
• Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools. 
• Begun to get to know the key stakeholders and member schools in your region.
• Built relationships with your closest colleagues in our Engagement and Programmes teams. 

Within 3 months, you’ll have: 

• Built relationships with the key stakeholders and member schools in your region.
• Supported member schools in your region to get started on their membership journey and to access membership benefits.
• Become confident using our CRM (Salesforce) to provide key data you need for success in your role.

Within 6 months, you’ll have: 

• Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.
• Delivered regional network events and reflected on how these went with the team.
• Led a cycle of renewal in your region and used this to identify areas of strength/development.

From 6 months onwards, we expect for you to be:

• Taking ownership of the member journey and school experience of schools in your region.
• Proactively sharing insights from the frontline with the team to improve experience and engagement.
• Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.

This job is for you if...

• You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.
• You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.
• You care about the little details which make all the difference and get satisfaction from seeing things through.
• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.
• You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.

Who you’ll work with: 

• Our Experience team: made up of our Head of Member Success , your fellow School Relationships Officers, a School Membership Officer, Schools Coordinator, and your line manager - one of our two School Relationships Leads.
• Our Growth team who recruit schools to join our membership and raise awareness of and support for the Voice 21 approach. 
• Our Programmes team who lead and deliver our work with teachers on programmes.

Where you’ll work: Remote, with regular regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. You will need to be based in Yorkshire or the North East to apply for this role.

Contract: Permanent, subject to successful probation review at 3 months.

Terms: Full Time 

Application details 

We are ideally seeking to appoint  someone based in Yorkshire or the North East. 

Please do not apply for this position if you are not based in this area of the UK

Closing date: Midnight, Tuesday 19th November 2024. 

Interview date: Provisional dates for initial phone interviews 21st and 22nd November with second round interviews on Zoom w/c 25th November TBC

Start date: January 2024 or sooner if possible

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Are you looking for a new challenge? Are you keen to develop your influencing and sales skills to help Chapter One attract and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Many children fall behind with reading simply because they lack the opportunity to practise: Chapter One works to ensure that every child has 1:1 reading support at the time they need it most. We have a vision of a world in which all children have the literacy skills they need to thrive.

Our unique Online Reading Volunteer programme currently supports about 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We set ourselves ambitious targets. We want to support 3,900 children by 2025/6 and this Business Development Officer role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target.

We are seeking a proactive, energetic and enthusiastic individual to be an integral part of a Corporate Partnerships team which aims to maximise corporate income, acheive volunteer targets and and take Chapter One into new regions across the UK. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position, but we do need someone who is within two hours travelling distance of London, Manchester and Leeds and is able to travel to occasional meetings and events.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are from Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Job Title: Independent Visitor Co-ordinator

Service: Worcestershire

Reporting to: Children’s Rights Manager

Salary: £7,828.40 per annum (FTE £24,908.54)

Location: Home based (with travel across the region)

Hours:  11 hours per week

Contract Type: Permanent

Job Introduction

• Are you passionate about supporting and developing volunteers?
• Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
• Do you want to work with a leading national independent children’s charity?

Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in Worcestershire.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

Our work

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We provide:

• Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives.  This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.

• A Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national helplines such as ChildLine.

• Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.

• Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.

• Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.

• Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives. 

• Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.

• Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.

About the Role

You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of Worcestershire.

You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.

We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)  You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by Martine McFadden, Children’s Rights Manager and Annmarie Ahtuam, Service Manager. Successful candidates will then be invited for interview.  The interview process comprises of a written exercise and a panel interview.  Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application:

• We cannot accept general CVs. When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.

•  Applications must be fully completed.

•  If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post. 

Closing date: Wednesday 20th November 2024 at 12pm

Interview date: Thursday 28th November 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

 Registered Charity No. 312278.

Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking a Project Finance and Administrator to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and with an attention to detail, you will work closely with project coordinators and local partner organisations in the Democratic Republic of Congo to deliver exciting new projects expanding community land rights, sustainable livelihoods and forest protection initiatives.  

About you

The ideal candidate should have demonstrable experience of providing financial and administrative support to projects within charity or international development settings. Proficiency in both English and French is essential, alongside experience a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.  

For further details regarding the role and specific qualifications required, please consult the Job Description. 

We welcome all applicants and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role.

Everyone wants to make a difference, right? But how many of us can actually say that our work has a positive impact on the lives of other people, day in, day out? This is an exciting opportunity to be part of WECIL’s biggest team and to work with Disabled adults and families that receive Direct Payments to help them live independently and live the lives they choose. The Social Model of Disability and Independent Living principles underpin all that we do.

WECIL are run by and for Deaf and Disabled people and we are looking for someone who is motivated and passionate, someone with strong personal values and has excellent business administration skills with a strong desire to make a difference to people’s lives for the better and join the Disability rights movement. Experience working in any aspect of Social Care is an advantage, but not essential. The role offers incredible job satisfaction, flexible working, excellent holiday entitlement and opportunities to develop as part of a systems thinking team.

This role is open to all however, we especially welcome applications from minoritised communities across Bristol and people with lived experience of disability. If you receive or have received a Direct Payment or have a family member that does, we are particularly interested in hearing from you.

How to Apply Please apply on our website at work for Wecil. Apply by 9am on Monday 25th November 2024.

Closing date for applications: 25th November 2024

Expected interview: Week commencing 2nd December 2024

WECIL is committed to the safeguarding and welfare of adults, children and young people with care needs and expects its staff and volunteers to share this commitment.

This role will be subject to a DBS check.

WECIL particularly encourages applications from under-represented groups (e.g. Disabled people, people from Black and Minority Ethnic groups, LGBTQ+ people).

As disability confident leaders all Disabled applicants who meet the essential criteria for this position will be guaranteed an interview.