Jobs in Chatham
Team: Contact Centre
Location: Homebased
Work pattern & Salary: x 3 positions available…
- 35 hours per week (Monday-Friday), £26,796 per annum
- 30 hours per week (Monday-Thursday), £22,968 per annum
- 18 hours per week (Monday-Wednesday), £13,780 per annum
Candidates can indicate which role they would like to apply for when completing their application
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Contact Centre Advisor:
- As Contact Centre Advisor you will be the first port of call for enquiries coming into the Contact Centre from members of the public
- Through our various contact channels, you will provide accurate advice and information, ensuring members of the public receive a prompt, professional and courteous service that underpins and enhances Cat Protection brand and reputation
About the Contact Centre team:
- We sit within the Marketing & Income Generation directorate
- The Contact Centre team is responsible for answering queries from members of the public through our multiple contact channels; telephone, email, website and social media. On average, the Contact Centre responds to over 100,000 contacts each year, helping thousands of cats, their owners and members of the public. We aspire to provide great customer service to all those who contact us.
- We currently have a team of 27
What we’re looking for in our Contact Centre Advisor:
- A minimum of 2 years’ experience in a Contact Centre role
- Experience of working across multiple communication channels including calls, emails, social media and chat functions
- Excellent telephone manner with superior listening, verbal, and written communication skills
- Experience of handling difficult customer interactions and resolving complaints
- Strong Microsoft Office experience including Word, Excel and Outlook
- Able to work on own initiative, accurately and under pressure
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 5th December 2024 (Advert may close early when substantial applications are reached)
Virtual interview date: w/c 9th December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Location: Remote with regular travel
Our office is based in Downton and that’s where our monthly Executive Team meetings are held. The charity’s board meetings are typically held in London, so applicants are likely to be living in the south of England. We are a remote working charity, and colleagues in the Services Directorate are based in geographies right across the UK – our Service Director will need to be able to travel to stay connected with our work and responsive to external commitments.
About us
At Help for Heroes, we believe those who serve our country deserve support to live well after service. Every day, men and women leave their careers in the Armed Forces because they are wounded, injured or sick; their lives changed forever. We help them, and their families, to recover and live well after service.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
About you
You’re an energetic, highly motivated and compassionate professional focussed on making a definable and durable difference to those in the Armed Forces community who are facing challenges after service. You’ll have expertise in creating, leading and managing programmes of high-quality support which delivers impact. You’ll nurture a culture of excellence, innovation and continuous improvement – and you’ll have all the skills to implement creative programmes which inspire funders and deliver in the most efficient and effective way for those we support. You’ll be a skilled communicator, adept at building collaborative relationships with internal and external stakeholders and advocating for the needs of our veterans and their loved ones.
About the role
We are seeking a dynamic leader to provide strategic and operational leadership for our charity, ensuring high standards of governance and, where appropriate, clinical and care excellence. The role involves increasing the impact and reach of our services through co-creation and development of our services and building strategic partnerships and relationships. As a key member of the Executive Team, you will act as an advocate on behalf of our beneficiaries; internally shaping the charity’s work, and externally working to influence others and increase our visibility.
For more details about this role, the application process and key dates please refer to attached role overview document.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Us
Population Matters is an environmental charity, working to ensure that our population can co-exist in harmony with nature and prosper on a healthy planet.
We campaign for people to consider choosing smaller families and to consume sustainably; we believe in a multifaceted approach to confronting climate change and tackling biodiversity loss.
Our vision is of a future in which our population co-exists in harmony with nature and prospers on a healthy planet, to the benefit of all.
Our mission is to drive positive, large-scale action through fostering choices that help achieve a sustainable human population and regenerate our environment.
You
Are you a creative strategist with expertise in digital content and social media? Do you thrive on creating and managing impactful campaigns that drive change and engagement?
We are looking for a skilled Content Specialist to play a leading role in planning, creating and adapting digital content strategies that amplify Population Matters’ mission. With your innovative approach, you will ensure our campaigns remain timely, impactful and responsive to emerging trends.
As part of our small, collaborative team, you will develop engaging content across multiple formats, commission high-quality material from internal and external creators and use your expertise in social media and analytics to grow our influence and connect with diverse audiences.
If you are successful, you will be a key player in shaping our campaigns and maximising our global impact.
How we’ll do things
Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.
We will use blind recruitment practices to minimise unconscious bias.
The deadline for applications is midday on Wednesday 18 December. We will hold interviews on w/c 6 January, remotely, with Dominic Nutt, Interim Head of Campaigns and Communications, Ben Stallworthy, Digital and Communications Manager and Madeleine Hewitt, Campaigns and Media Officer.
Thank you for your interest in Population Matters.
Salary: £36,000, non-negotiable.
Working Pattern: We promote and encourage flexible working all types, in line with our new flexible working policy.
Location: Home-based in the UK or internationally, with occasional travel and access to our office space in London.
Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.
Please address the person specification in your covering letter.
The client requests no contact from agencies or media sales.
Just Treatment is excited to be hiring a Youth Mental Health Organiser to work alongside our Senior Youth Mental Health Organiser and young people directly affected by the youth mental health crisis. This role focuses on supporting young people to lead powerful campaigns that hold the corporations driving and profiting from the youth mental health crisis to account.
If you’re passionate about empowering communities and creating systemic change, we’d love to hear from you!
Just Treatment is a growing patient-led campaign fighting to ensure everyone gets the healthcare they need by demanding that the government acts to put patients before corporate profits. We believe the only way we can achieve these changes is by building a movement of those directly affected by the problem to challenge the power of the pharmaceutical and health industries. We have a track record of high impact campaigns that have changed the lives of the people we work with, and thousands of NHS patients, by forcing corporations and politicians to move.
Our approach is centred on deep organising with a cohort of patient leaders who have been directly impacted by the health injustices on which we campaign. This group steer and lead our campaigns, but are supported by a much larger group of volunteers and supporters. This role will be focused on our campaign strand around the crisis in young people’s mental health, focused on the role that late-stage capitalism is having on both the drivers of poor mental health, mental illness, and madness, and the ineffective responses to this crisis.
The role has two distinct parts: providing administrative support that facilitates the work of the Senior Youth Mental Health Organiser; and identifying and developing the leadership of young people directly affected by these health injustices and their families, building trusting relationships that ensure they are able to shape the strategy and lead the campaigns that win tangible improvements in the mental health and wellbeing of the people we are campaigning with and for.
You will work with key external allies to coordinate and multiply our campaigns, and ensure there are meaningful actions volunteers and supporters can do to further our campaign goals . You’ll love working as part of a collaborative, small team and you’ll thrive on building trusting relationships with the people you work with. And you’ll be committed to taking on David Vs Goliath fights for justice.
Check out our website for more info and how to apply!
Patient-led campaigning to win everyone the healthcare they need by demanding patients and the NHS are put before profits.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning Disability Caseworker
Are you passionate about improving the lives of people with a learning disability? Do you have experience in delivering complex advice and casework? If so, we have the role for you.
Mencap are recruiting for a 2 x Learning Disability Caseworker's (LDC) to give advice and undertake complex casework on Social/Community Care and Health concerns for people with a learning disability, their families, carers, and professionals working with them. The ideal candidate will, as a minimum, demonstrate knowledge in the areas of:
- Mental Capacity and best interest decision making
- Access to health services and the impact of health inequalities
- Safeguarding
- Care Assessments, Financial assessments, and care charges
The Learning Disability Caseworker role can be based with where you want to work, with some travel to casework venues and our Peterborough office.
We have a full-time role (37.5 hours) on a fixed term contract until March 2026, and a part time (30 hours) role on a fixed term contract until September 2027.
We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.
Do you have the key skills for a Learning Disability Caseworker?
- Level 3 qualification in giving advice or an equivalent relevant qualification/experience
- Strong communicator with analytical skills.
- Experience of working in an outcomes and impact focused advice service.
- Experience of working with a CRM system and keeping clear advice records is essential.
- I.T skills and the use of Microsoft Office tools.
- Well-developed listening and diagnostic skills.
- Knowledge of social care issues and health issues and how they impact on people with a learning disability.
- Knowledge of social care and healthcare law.
- The ability to communicate clearly in another language is desirable, but not essential.
If either of these positions sound like the role for you, please apply now with an up-to-date C.V. outlining your skills and experience. This vacancy will close on Thursday 12th December and interviews will take place shortly afterwards.
Benefits
In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- Providing advice through our help lines and web sites
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team Leader
We have an exciting opportunity to join a charity as a Multi-Crime Team Leader in Wiltshire, working 30 hours a week.
Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime? If yes, then we’d love to hear from you…
Position: 5811 Team Leader
Location: Home-based with extensive travel throughout Wiltshire and Swindon
Hours: Part-time, 30 hours Monday- Friday 9:30am-4pm
Contract: Permanent
Salary: £23,664 per annum (£29,580 FTE)
Closing Date: 20th December 2024. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs.
As the Wiltshire Team Leader you will:
• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services
About You
An understanding of the Criminal justice system and the impact of crime on victims and witnesses are essential for this role, as well as experience of the following:
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
In Return…
Benefits include:
• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Criminal Justice, Case Worker, Victim Liaison, Victim Care, Domestic Violence Advocate, Crime Coordinator, Head of Victim Services, IDVA, etc.
Please note this role is being advertised by NFP People on behalf of our client.
Closing date: 27th Nov
We are looking for a compassionate leader to take our Internal Communications and Engagement function to the next level as we enter the next phase of our Help and Hope strategy in 2027. You’ll be a culture champion, inspiring storyteller, digital innovator, and cross-organisation relationship builder.
This is a leadership role within our People Directorate and will head up a collaborative Internal Communications and Engagement team that is focused on evolving our culture framework and creating an inspiring workplace through communications. A key pillar of the role will be championing colleague voice through our forums and lived experience networks, supporting both our employed and volunteer colleagues.
This role will lead the team to create a framework for culture development that is focused on driving our bold ambitions as a charity and having a demonstrable impact. We are at an exciting juncture as an organisation as we are mid-way through our strategy and there is a huge potential to help shape the direction of travel for colleagues when it comes to communications and engagement.
You will join our heads of community and be working with senior leaders across the organisation so experience of influencing, joining the dots and working collaboratively across large organisations will be important.
You’ll also play a key role in the People Directorate to build a compelling people experience and vision to enable colleagues to go all in and do the best work of their lives in support of our cause.
You will be building on strong foundations of comms and engagement best practices and have scope to shape what comms and culture at the Society could look like for the future that will ultimately have the greatest impact on those living with dementia.
It’s a varied and creative role – from shaping the organisational narrative, through to innovating creative ways to engage and leading events that inspire - creating a culture of open and transparent communication are all part of this role.
You'll be a citizen of the Society and an all-around visible ambassador for conferences, team days/meetings etc.
We know that Communications isn’t as diverse a discipline as it could be. So, we’re actively encouraging applications from under-represented backgrounds to apply as our communications and the culture that is being shaped at the Society must be reflective of all the different communities we serve.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
- You’ll be a compassionate leader; guided by insight and data and curious about the power of culture and communications in supporting teams to create the greatest impact for those living with dementia.
- A real team player, with a desire to understand the workings of the Society to help shape the approach to sharing information, storytelling and cultivating conversations.
- You’ll be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across our whole organisation.
- A forward-thinking, progressive leader, you’ll be adept at drawing on influences from across a range of domains to shape the future of internal communications and engagement in the Society.
- You’ll be someone whose approach is rooted in thinking through ‘how can we innovate this to make it better?’, helping to create and shape the bigger picture when it comes to communications and a culture of belonging and striving to make our communications as inclusive as they can be.
- You’ll be excited by the opportunity to explore new ways to communicate and engage and build on existing insights to shape that approach, while also being intentional about equity, diversity, and inclusion in your every day and influencing across the organisation.
- This is an exciting time to be part of the Society as we deliver our Help and Hope strategy and strive to make dementia the priority it needs to be. It’s an influential and game-changing role with the scope to get involved in the full breadth of communications and culture campaigns.
- You’ll be joining an engaged organisation where our decisions, actions and words are shaped by our values of determined to make a difference, trusted expert, better together and compassionate.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
The Green Party is going places. We now have 4 MPs and a record number of Councillors. As Press Manager, you’d be at the heart of this political movement, helping shape and direct all the media outreach of the party.
You will be working alongside our existing part-time job-share Press Manager ensuring a smooth consistency in output throughout the week. We offer hybrid working. Ideally you will be based in London but this is flexible.
The Press Manager will promote a positive image of the Party and its key public figures in line with these strategies, as well as helping achieve favourable coverage in the media under the direction of the Head of Communications.
You will thrive in fast-paced environments, be flexible, quick-thinking, decisive, and have good political antennae. You will write like a dream, manage competing priorities calmly, have excellent interpersonal and communications skills, and be able to explain just why our representative would be the perfect person for this television slot or radio show, all while being intrinsically motivated by environmental and social justice.
Applications close at 10am on Wednesday 15 January 2025.
The client requests no contact from agencies or media sales.
Outreach Worker
Salary: £24-25k
Location: Roles available across Essex
Contract type: Permanent
Weekly hours: Monday - Friday, 09:00 - 17:00
Are you passionate about supporting others to live independently? As an Outreach Support Worker, you'll play a vital role in helping individuals thrive in their homes, maintaining their tenancies, and overcoming challenges. You'll work with people facing mental health difficulties and other health-related issues providing support
Key Responsibilities:
- Provide tailored support to customers living in independent accommodation
- Help individuals maintain their tenancies and achieve personal goals
- Deliver both pre-tenancy guidance and ongoing support around welfare benefits
- Collaborate with a team of professionals and senior managers to ensure the success of our Support Service
- Develop services based on the views and needs of our customers
What We're Looking For:
- Demonstrable experience in providing housing management or support services, either professionally or on a voluntary basis
- Experience working with people who have mental health issues and/or other health-related concerns
- A strong understanding of housing support needs and benefits
- A full UK driving licence
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are partnering with Tearfund on this new role, which will co-lead the Church and Supporter Engagement team. This role, the Head of Church and Supporter Engagement (Churches), will focus on developing relationships with churches to maximise income and engagement.
Tearfund is a Christian organisation who work with local churches and organisations in over 50 countries to tackle the complex challenges of poverty and support the lives of those in greatest economic need, through sustainable development, and by responding to disasters and challenging injustice. Their vision is to see people freed from poverty, living transformed lives and reaching their God-given potential.
You will be responsible for growing the number of churches giving and engaging with Tearfund, growing the number of individuals engaged through churches and events, retaining and building loyalty among existing supporting churches, and growing income and engagement with new church networks.
Your responsibilities include achieving challenging annual fundraising targets, both cash income and regular giving, aligned with the UK fundraising strategy. You will work to ensure that all fundraising activity is aligned with Tearfund’s wider vision, mission, and brand identity. As part of this, you will manage agency partners for fundraising campaigns and will be responsible for a large, complex budget. You will lead a team of approximately 25 people across the UK
Your leadership will be vital in shaping a team culture of growth, ambition, and spiritual leadership. You’re someone who sees fundraising as more than just a numbers game - you see it as a ministry, building a network of supporters who share a heart for Tearfund’s mission.
For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment.
Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the postholder is a practicing evangelical Christian and in agreement with the Tearfund statement of faith.
Closing date: 6 January 2025
Interviews with Charisma: Must be completed by 13 January 2025
First-stage interviews with Tearfund: w/c 20 January (online)
Final-stage interviews with Tearfund: 3 February (in-person)
Job title: PA & Assistant Company Secretary
Ben is the automotive industry charity dedicated to individuals who have worked in or work in the automotive industry and their family dependants. We are committed to provide health and wellbeing support for life to empower our automotive family to live their best life and be there for those who are struggling or in crisis.
Job Overview
The PA & Assistant Company Secretary will help to ensure that Ben operates within its charity regulatory framework and adheres to best practice in charity governance. This role will be a central administrative and secretarial point of contact for the CEO primarily, liaising and providing support to Ben’s Board of Trustees, maintaining governance documentation, ensuring compliance with relevant legislation supporting the overall governance framework and administration requirements and statutory obligations of the charity.
Key Responsibilities
PA to the CEO
- Diary Management: Proactively manage the CEO’s calendar, schedule meetings, and prioritise appointments.
- Correspondence Handling: Screen and manage email, telephone, and other correspondence on behalf of the CEO, ensuring timely responses.
- Meeting Support: Organise and coordinate internal and external meetings, including preparation of agendas, presentations, and minutes.
- Administration Support: Provide ad hoc administrative support to the CEO and wider senior leadership team when necessary (including support for personal and credit card expenses).
- Travel Arrangements: Book travel, accommodation, and logistics for the CEO and senior management team as required.
- Documentation & Filing: Maintain confidential files, documents, and records, ensuring they are well-organised and accessible.
- Liaison: Act as the first point of contact between the CEO and stakeholders, both internally and externally.
- Project Support: Assist with special projects and ad hoc tasks as requested by the CEO.
Assistant Company Secretary
- Board Support: Assist with the organisation of Board and Committee meetings, including preparation of agendas, distribution of board packs, and taking accurate minutes.
- Governance: Support the Company Secretary in ensuring that the charity complies with its governing documents, legal requirements, and regulatory obligations (e.g., Charity Commission, Companies House).
- Document Management: Maintain statutory records such as the charity’s register of trustees, members, and other company documents.
- Filing & Compliance: Support the filing of statutory returns, annual reports, and other regulatory submissions.
- Policy Monitoring: Help to monitor governance policies and procedures, ensuring that they are updated in line with best practices and legal developments.
- Trustee Liaison: Provide administrative support to trustees, ensuring they are informed and prepared for meetings.
- Event Coordination: Assist in organizing charity events, fundraising activities, and other organizational initiatives.
Person Specification
Essential Skills & Experience
- Proven experience as a PA or Executive Assistant, preferably within a charity or non-profit organization.
- Knowledge or experience of charity governance, legal compliance, or secretarial duties.
- Strong organizational skills with the ability to multitask and prioritize a varied workload.
- High degree of professionalism, integrity, and confidentiality.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong minute-taking and document preparation abilities.
- Ability to work independently and collaboratively within a team environment.
Desirable Skills & Experience
- Previous experience as an Assistant Company Secretary or knowledge of corporate governance.
- Understanding of UK charity law and governance standards.
- Qualification in business administration, legal studies, or related field.
Personal Attributes
- Proactive and self-motivated with a keen eye for detail.
- Diplomatic and professional when dealing with internal and external stakeholders.
- A positive, ‘can-do’ attitude with flexibility to adapt to changing priorities.
- Commitment to the mission and values of the charity.
Please note, Ben have partnered with Ennis & Co Group - an executive search firm that will be managing the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ovacome Support Services Officer, reporting to the Head of Support Services.
Pay scale: £25,500 – £33,000 per year (full time), pro-rata if part time
Hours: 21 hours (part time) to 35 hours (full time) per week, with flexibility around core operational hours.
Location: Home-based with an appropriate working space where confidentiality can be assured. Able to attend monthly meetings in London and travel for work.
Contract type: Permanent
We would be happy to consider applications from those with a caring or parenting role and to consider flexible or part-time working to accommodate the right candidate. Both external and internal supervision will be given to the successful candidate. You will be given both internal and external training as well as internal supervision and external clinical supervision to support you professionally and to maintain a healthy work/life balance.
We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centred approach. You must be experienced in providing support services, well-organised and approachable. You will be an important member of our staff team.
Role Description
You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, text, instant chat, Skype and social media channels.
You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.
You will assist in the moderation of the My Ovacome support forum and provide information where required to members.
You will assist in keeping the Support Services information on the Ovacome website up-to-date.
You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.
You will assist in the organisation and facilitation of Ovacome groups as required.
You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.
You will assist with the production of reports as required.
You will participate in regional support events as required, liaising with local services prior to the event.
You will contribute to the Ovacome magazine and our information resources as needed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Head of Business Development
Contract: Full-time and permanent
Location: Hybrid working in Sidcup, Greater London 2 days per week and remote
Salary: Remuneration will be commensurate with experience plus benefits
Reporting: this role will report to the CEO
Purpose
The purpose of the role will be to lead business development across Development Pathways with the aim of sustaining and expanding our business portfolio through engaging with more clients and business opportunities, overseeing the development of new products, building our consultant and associate network, enhancing our internal capacity to generate business and maintaining and developing our brand through effective communications.
Responsibilities
The responsibilities of the Head of Business Development are:
Strategy and leadership:
· Developing and leading our business development strategy and plan to consolidate our current portfolio and move us into new areas of growth.
· Providing strategic oversight and management to improve business development functions and increase fee-based revenue, coordinating across our country offices.
· Building and managing to a high standard a strong business development and communications team aligned to the needs of the organisation.
· Ensuring that we are aware of the latest trends in our focus sectors, monitoring competitors and reviewing Pathways’ offering considering competitors’ developments.
· Participating in the Senior Management Team and contributing to leadership and decision-making across Development Pathways
New business development:
· Setting up and maintaining systems and procedures for detecting potential business and tender opportunities through different channels (e.g. online portals, outreach, etc.)
· Building relationships with decision makers within potential client organisations and partners.
· Developing and growing our network of consultants, ensuring Pathways has access to the right knowledge and skills to implement new projects.
· Overseeing the timely delivery of high-quality proposals, submissions and bids across the organisation.
· Oversee the monitoring and evaluating of our business development opportunities.
Communications and marketing:
· Overseeing our communications portfolio including the development of high-quality materials to promote our services and brand to new clients and to reflect best practice in the thematic areas and locations within which we operate.
· Ensuring that our brand reflects Pathways’ values, expertise and the requirements of the global marketplace
· Securing conference opportunities and sustaining general brand development opportunities.
· In coordination with our technical team, ensuring that we maintain our reputation as a thought leader in international development, in particular, on social protection.
· Representing Pathways at relevant senior meetings, conferences and partner and client meetings.
Other:
· Provide effective line management to members of the business development and communications team and external consultants supporting these functions, as required.
· Ensuring compliance of all aspects of business development with relevant policies, regulations and legislation, e.g. GDPR.
· Engaging in other areas of work as determined by the demands of the business and the CEO.
Person Specification
The Head of Business Development should have the following qualifications, skills and competencies:
Essential Qualifications and Skills:
· Relevant undergraduate degree in business, international development or similar.
· Demonstrable and adequate skills and experience in leading business development in the area of international development.
· An enthusiastic entrepreneurial spirit.
· Demonstrable and adequate skills and experience in effectively managing individuals and teams.
· Experience in organization-level leadership positions.
· Excellent interpersonal, time management and communications skills.
· Ability to take initiative and work independently.
· Commitment to social justice, gender equality and women’s empowerment.
· Ability to travel internationally as required.
Desirable:
· Master’s degree
Terms of Employment and Benefits
Recruitment will be at the senior level and is a permanent and full-time post. Along with the basic salary, the successful candidate would receive an attractive package of the following:
· Fulfilling work: work directly in support of some of the world’s most underserved communities and in a dynamic and successful team, in particularly supporting the expansion of social protection systems globally.
· Flexible work: Development Pathways offers employees flexible work hours and part remote working options, with a requirement to work in the London office for at least 2 days per week (currently on Tuesdays and Thursdays)
· Generous time off: recharge with 30-holiday entitlement plus standard bank holidays.
· Travel the World: we expect the successful candidate to travel overseas for work for up to a month in a year.
· Health and well-being provision: access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme and Employee Assistance Programme.
· Commitment to professional development opportunities: we encourage our staff to participate in professional learning and development.
· Provision of a company laptop.
· Working at home benefit
· Travel to work allowance, and
· Access to Development Pathways’ bonus scheme
How to apply
We invite interested candidates to please apply for the post by including the following:
- A cover letter explaining why you are applying for this position, and how you would be a good fit for the post of Head of Business Development. Please include your salary expectations in your cover letter.
- A CV (curriculum vitae) specifying your qualifications, education, and relevant work experience for this role.
Closing date for this post will be 13th December 2024.
Applications should be submitted by email.
While this is a UK based post, we welcome applications from other countries and would be willing to consider a sponsorship visa for the successful candidate.
Applications will be reviewed on a rolling basis and high-quality candidates may be interviewed before the closing date. We retain the right to close this recruitment without notice.
Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.
Applicants, please note the Privacy Notice on our website.
Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilities without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.
About us
Founded in 2010, Development Pathways has grown into an internationally respected consultancy and advisory organisation, providing high quality consultancies and project management throughout Africa, Asia, the Middle East, and the Pacific, in social protection and broader social policy, socio-economic analysis and research, training and software development services. We have a strong commitment to social justice, gender equality, women’s empowerment and inclusive development. We currently work in a number of countries across Africa, Asia, the Pacific and Latin America.
We currently employ 56 staff across our four offices, who work alongside a global network of trusted consultants. Our four main offices are located in the United Kingdom (London – Sidcup), Kenya (Nairobi), Australia (Sydney) and Jordan (Amman). As an employer, we put our staff first and are committed to flexible working practices and developing our staff’s professional capabilities. For more information about our organisation, please our website.
The Head of Business Development is a key leadership position within Development Pathways. The successful candidate will have overall responsibility for business development. They will lead a small team in London and engage with our offices in Kenya, Australia and Jordan to support and guide them as they engage in business development. The successful candidate will be expected to expand our business portfolio by continuing to engage with current clients but also seeking to enter into innovative areas of new business. They will also contribute to the broader leadership of Development Pathways as a member of our leadership team.
This position will be located in our London office. It is open to high calibre, qualified candidates from outside the UK, as we will be able to provide a visa for those who do not have the right to work in the UK.
The client requests no contact from agencies or media sales.
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Role Overview:
The Talent Set is delighted to be working with an amazing charity as they search for a Project Manager to support them for an exciting 2-year FTC.
You will work with a range of partners—corporate sponsors, artists, community groups, and schools—to ensure the trail’s success, culminating in a major auction. Strong relationship-building, local knowledge, and excellent communication skills are essential. This role offers the chance to make a significant impact while shaping a high-profile, community-focused event.
Key Responsibilities:
- Develop and manage the project plan, ensuring all deadlines and milestones are met.
- Oversee a diverse event programme, driving cultural, community, and corporate engagement throughout the project.
- Lead the project from concept through to completion, handling corporate engagement, event planning, delivery, and wrap-up.
- Procure and manage suppliers for event planning, installation, digital assets, and auction processes.
- Collaborate with fundraising and retail teams to identify and develop income generation opportunities.
- Create and maintain project management frameworks, monitor the budget, and report on progress to stakeholders.
- Coordinate all aspects of event planning, including administration, bookings, and the event programme for sponsors, partners, schools, and artists.
- Recruit, train, and manage volunteers, ensuring effective support throughout the event.
- Foster staff involvement and buy-in across the organisation, ensuring broad support for the project.
- Manage the installation and maintenance of sculptures, working with businesses, sponsors, and local authorities to ensure their upkeep.
- Address and resolve any challenges, ensuring health and safety and logistical issues are handled promptly.
- Provide operational oversight, ensuring the project is delivered on time and within budget, with a focus on problem-solving and smooth execution.
Person Specification:
- Proven experience in managing large-scale projects, with deep expertise in delivering successful outcomes.
- Exceptional communication skills, with the ability to represent the organisation at all levels, including pitching and presenting.
- Strong relationship-building and negotiation skills, with experience managing budgets effectively.
- Experience in working with corporates, high-net-worth individuals, and senior staff, building and nurturing high-level relationships.
- Solid understanding of the organisation and not-for-profit sectors.
- Excellent report writing, communication, and evaluation skills.
- Strong budget management experience, with a solid understanding of cash flow management.
- Hands-on, solution-oriented approach with a willingness to tackle logistical challenges.
- In-depth knowledge of the local corporate, education, and community sectors, including religious and cultural groups.
- Strong interpersonal skills and the ability to motivate and lead a team.
- Proficiency in Microsoft Office, Outlook, web and social media communications, and CRM databases.
- Strategic thinking, with an ability to plan and deliver targets efficiently.
- Experience in marketing communications.
- Ability to handle complexity and day-to-day demands while maintaining personal well-being.
- Access to own vehicle, a valid driving license, and insurance for business use.
What’s On Offer:
- A competitive salary of £40,000 for the successful candidate.
- A fab 2-year fixed term contract, working on a unique and exciting project.
- Flexible working pattern with just 2-3 days per-week working across Kent.
Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,300 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Key Responsibilities
You will be part of a small team of specialists who lead, advise and support the business and help deliver our strategy. With around 160 staff members the HR Team play a hugely important role in all aspects from recruitment to learning, wellbeing to pensions. It is a small team, and we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You should be as happy developing strategy as you are running a welcome induction. Life will not be boring, and you will work with some incredible people, and experience some incredible stories. You will go home every day knowing you have made a difference.
This role will require an experienced HR generalist with some knowledge of Payroll or a Payroll specialist with previous experience in HR. In both cases you would need a willingness to learn the other aspects.
Key tasks include
• Submit and check our payroll which is managed by Moorepay. This includes handling payroll inquiries, maintaining payroll records, and addressing any discrepancies.
• With the support of our external pension’s advisors, ensure our pension scheme is correctly governed, correct communications are sent to staff and that payments are uploaded to our Pension Scheme.
• Ensure our HR platform (Natural HR) is the single version of truth on employee details, maintained with the latest employee information and that workflows operate correctly and in a timely manner.
• Ensure our learning management system (Learning Hangar) is operating correctly, new courses are added or updated, and staff maintain recency with their compliance courses.
• Lead/oversee the recruitment and induction of new staff.
• An annual renewal of our benefit insurances supported by our brokers Mercer.
• Deal with internal employee relations matters, if they arise. e.g. OH referral, exit interviews, capability reviews.
• Coach our HR apprentice.
• Develop your own skills to ensure KSS maintains compliance with legislation on Pensions, Pay and People related legislation.
• Be the internal subject matter expert for our people systems NaturalHR (HRM), Skills for Health (LMS), and Hireful (ATS)
You will have the support from the Head of HR, a People Buisness Partner and an HR apprentice and the wider Corporate Services team. We do not expect to find anyone who specialises in all activities or the systems we use, but familiarity with any of the systems named in the job profile will be an advantage. Given the breadth of the role, we are also willing to consider people with just UK Payroll experience (part time basis). If this is the case, please state it clearly in the application. In essence we can be flexible to build the right team with the skills we need. If you think you can contribute, please apply.
The Directorate
As part of the Corporate Services function it is your job to support the organisation, ensuring it is fit to grow and deliver its ambition. We aspire for excellence in all we do, maintaining full compliance with regulation and ensuring every penny we raise is spent with the high-level care and consideration it merits.
Application and Interview Process
We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of HR/Payroll Co-ordinator. We recommend that you review the Job Specification within the job description (available on our website), which outlines the essential and desirable requirements for this role, and how we will assess your application to determine whether you meet those essential and desirable qualities.
All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters at Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application or outlined to our HR Team.
The closing date for this role is 22nd December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.
Inclusion and Diversity
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief
Location: Rochester Airport, Kent
Job Type: Full Time - with consideration to part time working
Contract Type: Permanent
Salary: £30,000 - £35,000 based on level of experience
Benefits
• 33 days annual leave rising with service
• Occupational/Enhanced Sick Pay
• Enhanced Parental Leave
• Access to the Blue Light Card and Blue Light Events
• Access to the Wellbeing Hub
• Money Purchase Pension Scheme
• Employee Assistance Programmes
• Development opportunities
You may also have experience in the following: Payroll Specialist, Finance Assistant, Payroll Manager, Accounts Assistant, Payroll Officer, Human Resources, Payroll Coordinator, HR Assistant, Payroll Administrator, HR Officer, Payroll Clerk, etc.
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