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Lewisham Refugee and Migrant Network, Lewisham (Hybrid)
£28,000 per year
Posted 1 week ago Quick Apply
IRIS Recruitment, London (On-site)
£37,390 per year
Posted 1 week ago
Charity People, Richmond upon Thames (Hybrid)
£60000 - £65000 per annum
Posted 1 week ago Quick Apply
TPP Recruitment, London (Hybrid)
£65000 - £70000 per annum
Posted 1 week ago Quick Apply
XLP, Islington (Hybrid)
£31,000 - £32,000 per year
Posted 1 week ago
Closing today at 23:30
ClientEarth, London (Hybrid)
£42,880 per year
Posted 1 week ago
Page 59 of 73
Lewisham, Greater London (Hybrid) 11.65 miles
£28,000 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

We’re looking for an enthusiastic and organised individual to join us in the essential role of Service Navigator. You will support as the first point of contact for clients, assessing their needs and helping them to access our services and external services.

LRMN is a thriving organisation and one of the most established refugee and migrants organisations providing services in London, but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based abuse, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

You will be responsible for welcoming people to the office, answering our main phone line and responding to emails. You will triage requests for support, processing referrals into our services and signposting people to other services where we are unable help. You will also give basic advice and support where appropriate.

You will have experience of working directly with clients and of providing information. You will be empathetic and able to complex and difficult situations. You will also be resilient and, with support, be able to manage client expectations in a busy environment.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

We work in a hybrid model. You would be expected to work at least two days per week from our office in Deptford.

For more information, please see our job pack. Please apply via CharityJob.

Application resources
Posted by
Lewisham Refugee and Migrant Network View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 10 January 2025
Closing date: 31 January 2025 at 09:00
Tags: Administration, Advice / Information, Advocacy, Human Rights, Refugee / Immigration

The client requests no contact from agencies or media sales.