• Are you looking for volunteer roles ?

    Go to volunteering section

989

Jobs in Buckhurst Hill

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

NFP People, Remote
£33,082 per annum
Posted 1 week ago
High Trees Community Development Trust, London (On-site)
£25,000 - £30,000 per year
The Corporate and Community Volunteer Officer plays a key role in driving our corporate volunteering strategy to deliver impactful programs.
Posted 1 week ago
Victim Support, Essex (Hybrid)
Up to £28050 per annum
Posted 1 week ago
Victim Support, City of London (Hybrid)
Up to £28050 per annum
Posted 1 week ago
Closing tomorrow
Alzheimers Society, Remote
£65,432 - £72,702 Per Annum
Posted 1 week ago
B Lab UK, London (On-site)
£40,440 - £41,850 per annum (Salaries are graded against our pay framework and are not negotiable)
Posted 1 week ago
Ashby Jenkins Recruitment, London (On-site)
£43000 - £45000 per year
Posted 1 week ago
Ashby Jenkins Recruitment, London (On-site)
£43000 - £45000 per year
Posted 1 week ago
The Fairtrade Foundation, E1, London (Hybrid)
£35,233 per year
Posted 1 week ago
Page 42 of 66
Remote
£33,082 per annum
Full-time
Permanent
Job description

CRM Technician

These are exciting times for the charity, and we have an excellent opportunity for a flexible and professional team player with outstanding communication and interpersonal skills and a strong customer service ethic to join the Customer Relationship Management (CRM) Team, as a CRM Technician.

Position: CRM Technician

Location: Remote (onsite attendance in Sidmouth currently anticipated to be 2 days per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £33,082 per annum

Contract: Permanent

Closing date: Tuesday 28th January

About the Role

As CRM Technician, you will provide support and development for the CRM database (currently Blackbaud CRM) for end-users in the UK, Ireland and Europe, and  will support users by facilitating efficient data capture, processing, manipulation and reporting on fundraising activities.

Your principal duties and responsibilities will include:

  • Providing support for all aspects of CRM to all end-users, particularly focusing on requests for data and reports and logged faults.
  • Developing, building and running data processes required by end-users using a range of external data tools and inbuilt database features, writing clear end-user guides to document new work procedures.
  • Providing advanced and specialised training to end-users of the system throughout all charity locations, including UK, Ireland, Europe and Advocacy.
  • Creating and performing housekeeping routines and data cleansing based on trouble shooting and error correction to ensure the integrity of the database and inform evidence-based decision making by the wider fundraising team.
  • Running the time critical task of ensuring bi-monthly Direct Debit payments are reconciled and imported accurately to the CRM database, providing an accurate portrayal of generated income for Management Accounting processes.
  • Using the CRM database to provide accurate data to support fundraising activities.
  • Maintaining expert working legislative knowledge advising colleagues across the organisation and implementing procedures for GDPR data compliance, ensuring that legal obligations are adhered to in relation to data protection and gambling legislation.

About You

With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.

You will also have experience of:

  • Complex data exports & imports and of compiling complex reports using ETLs & report builders, data visualisation tools (such as PowerBI) and analysis and interpretation tools (such as KNIME).
  • Maintaining high level of accuracy and attention to detail whilst working in a busy team.
  • Communicating complex data issues clearly.

What you get in return…

  • Competitive pension.
  • Life assurance.
  • 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
  • Wellbeing team.
  • Recorded Pilates classes.
  • Long service awards.
  • Healthshield plan
  • Free parking.
  • Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as CRM, Salesforce, CRM Support, Salesforce Support, CRM Officer, Salesforce Officer, CRM Administrator, Salesforce Administrator, Database Administrator, CRM Support Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Posted by
NFP People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 13 January 2025
Closing date: 28 January 2025 at 23:30
Job ref: 6789
Tags: Administration, IT, Customer Service, CRM, Customer support, Data Analysis, Data Entry, Database Management, Environment / Animal