Jobs in Blackheath

We're looking for an experienced, dedicated and resilient Cluster Manager to join our Complex Learning Disabilities Services in Hertfordshire.

£46,350.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Cluster Manager will be responsible for the operations of a small group of specialist services, which support customers who are leaving restrictive environments to live in their own homes. The role will provide line management for Deputy Managers and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.

The role will also require the individual to embed a Positive Behavioural Approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.

For a full job description, please visit our website jobs.lookahead.org.uk and search REQ005983

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

About you:

Proven experience of managing more than one service across a geographical area.
The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required
Previous experience of working with management contracts and agreements
Previous experience of delivering regulatory compliance
Excellent prioritisation and organisational skills
Experience of conducting investigations for serious incidents
Ability to coach and develop staff
Excellent relationship building skills at all levels
Experience of successfully developing teams across a wide geographical spread
High levels of written and verbal communication
Flexibility to move within any of our specialisms
Ability to turn organisational vision into reality for front line employees
Resilience and able to manage self and effective delivery
Ability to cope with change in a fast paced and challenging environment

What you'll bring:

Have operational management experience in social care.
Have supported people who require bespoke, specialist support.
Hold a relevant RMA/NVQ Level 4 or other business/management qualification.
Have relevant professional memberships and/or specialist qualifications. (Internal applicants not holding these qualifications will not be automatically disqualified but, dependent on assessment of performance in current role, potential, skills, knowledge, abilities & general competence, may be required to undertake to study for them

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Salary: £52,000 - £60,000
Contract: Permanent, full-time
Closing date: Review on a rolling basis
Location: Hybrid, based in either London or Manchester office
Benefits: 5% Employer pension contribution, Private medical insurance, Healthcare cash plan, income protection

We are thrilled to be working with Centrepoint who are searching for a passionate Senior Philanthropy Manager to join their incredible team. Centrepoint is the UK's leading youth homelessness charity, campaigning to end homelessness of youth by 2037.

The Senior Philanthropy Manager role leads the Philanthropy function at Centrepoint, driving the team forward as they embark on the cultivation of a strong new prospect pipeline. As part of the role, you will be responsible for a team bringing in income of over £1.3m per year, with a view to double income over the next 3 years. Working closely with the Head of Relationship Fundraising, you will lead the development of team plans, ensuring that Centrepoint diversifies its high value donor portfolio, and delivers sustainable unrestricted and restricted income.

This is a great opportunity to lead a high performing team, and spearhead an exciting Philanthropy Programme with buy-in and investment from stakeholders across the organisation.

To be successful in the role of Senior Philanthropy Manager, you will need:

• Proven experience of working with high value donors as a leading professional in the area of philanthropy.
• Demonstrable experience of securing major donor gifts at £100k+, with excellent writing skills to support the delivery of proposals.
• Proven experience of developing effective donor relationships and provision of excellent stewardship, with knowledge of the changing philanthropic landscape.

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 

We're looking for a kind, compassionate and resilient Night Support Worker to join our Homelessness and Complex Needs Service in Kensington & Chelsea.

£14,359.80 per annum, working 21 hours per week. Benefits include 25 days Annual Leave (FTE), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Night Support Workers enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Night Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

As a Night Support Worker in RBKC Complex Needs Services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers.

This shift pattern for this role is 21.00 - 8.00 on a rolling rota.

For a full job description, please visit our website and search REQ005989

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Marketing & Fundraising Manager will play a pivotal role in driving our organisation’s fundraising and marketing initiatives. You will be responsible for developing and implementing innovative fundraising strategies and impactful marketing campaigns, building strong relationships with donors and stakeholders, and advising senior leadership on trends and opportunities in fundraising. Additionally, you will work closely with the Executive Director and line-manage three direct reports, a wider internal telemarketing team and various consultants and service providers. This role is ideal for a proactive individual who is passionate about making a difference and skilled in engaging and building diverse audiences.

Civitas Recruitment are delighted to be working with a fantastic UK based non-profit organisation that provides free legal advice to parents and carers on their rights at work. The charity’s mission is to remove the barriers that people with caring responsibilities face in the workplace. An exciting opportunity exists for a Supervising (Employment) Solicitor to join the team. As Supervising (Employment) Solicitor, you will be advising parents and carers on employment law as well as having a supervisory role in the team. This is a part-time role, (22.5 hours per week) remote working with up to two working days in London per month.

Who are we looking for?

To be successful, candidates must have a legal qualification as a solicitor or barrister with at least 2 years PQE specialising in employment law. You will have expertise in and experience of providing autonomous advice on employment law including discrimination and parental employment rights. The role will manage advisors on the legal helplines as well as work with external and internal stakeholders to help improve the charities service and offerings. As such as we are seeking candidates who can develop team members and have excellent relationship management skills. Awareness of the social and political issues relevant to the charity; including parental rights at work, work-life balance, affordability of childcare, disability, and benefits is also essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis, and roles may closer earlier than initially indicated.

Trusts Fundraiser - Horatio's Garden

Please apply with a CV and one page covering letter. Any applications without a covering letter will not be considered.

We are seeking an enthusiastic and committed individual, with flair for communicating through the written word, to support our Trusts & Foundations fundraising. You will be given support and training throughout the job.

Horatio’s Garden is a growing, award winning, national charity improving the lives of people with spinal injuries by creating and nurturing outstanding garden projects in NHS spinal injury centres.

Trusts & Foundations is our largest income stream, generating income for both ongoing running costs of the existing gardens and for our capital build projects. You will join an experienced Trusts & Foundations team to help meet, and exceed, our income targets and to provide fantastic support to our donors.

We are an equal opportunities employer, and welcome applications from all suitably qualified persons. As a charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our charity.

Main duties:

• Identify and research grant giving trusts and foundations to whom Horatio’s Garden is eligible to submit applications for funding.

• Proactively approach relevant trusts and foundations, where possible, to discuss potential applications before submission.

• Prepare and submit high quality applications for funding for a range of Horatio’s Garden projects.

• Prepare and submit high quality, timely progress reports to grant givers, contributing to longer term relationship development with funders.

• Maintain the Trusts and Foundations pipeline to maximise supporter retention and income generation.

• Identify and deliver opportunities to engage grant givers with Horatio’s Garden, through events and garden tours, to increase supporter engagement.

• Support the whole fundraising team with tasks where required.

General duties:

• Work with the gardens and finance teams at Horatio’s Garden to understand the need for funding and the impact of Horatio’s Garden to maintain profitable relationships with supporters.

• Ensure all contact and communications with supporters is recorded on our CRM database and on pipelines to enable continuity with supporters across the team.

• Keep up to date with trends and developments in fundraising to identify opportunities for Horatio’s Garden to increase sustainable income.

• Actively contribute to team and organisation meetings.

• Actively contribute to projects and activities across the organisation, supporting colleagues and volunteers where necessary.

Skills, Knowledge and Experience for this role:

• Minimum of one to two years’ experience working in trusts and foundations fundraising, or relevant role with transferable skill set.
• A flair for preparing compelling and persuasive written proposals/documents.

• Excellent interpersonal skills, with a warm, friendly and engaging manner.

• Numerate and able to interpret data and trends.

• Ability to manage a varied workload, work on own initiative to multiple tight deadlines with demonstrable time management skills and processes.

• Ability to form and maintain good relationships and to work within a team.

• High level of efficiency – able to work under pressure.

• Energetic with initiative and drive.

• Enthusiasm for working in the charitable sector.

• Excellent working knowledge of MS Office packages, particularly Word, Excel and Outlook.

• Empathy and understanding of the issues faced by spinal injury patients.

We are looking for someone to work 22 - 30 hours per week, with a salary of £27,000 - £29,000 pro rata, dependent on experience. Some out of hours work may be required, for which time off in lieu will be provided. Flexible working arrangement with mutually agreed days at our head office, just outside Salisbury in Coombe Bisset, SP5 4LN.

Salary: £27,000 - £29,000 pro rata, dependent on experience

Hours: 22 - 30 hours per week (flexible)

Job type: Part-time, one-year fixed term contract

Location: Flexible, with some travel to our head office near Salisbury and other gardens around the UK where required.

Application deadline: 2nd February 2025, with interviews starting 10th February.

Start date: April 2025,TBC.

Please apply with a CV and one page covering letter. Any applications without a covering letter will not be considered.

We're looking for a kind, compassionate and resilient Part-Time Support Worker to join our Homelessness service in Kensington & Chelsea.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a support worker in RBKC complex needs services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all of our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you passionate about keeping London’s green spaces clean and vibrant? Are you looking for a fun, flexible role that lets you spend time outdoors, connect with others, and make a positive impact on the environment? CleanupUK is hiring Charity Event Support Assistants to help run corporate litter-picking events across London. 

Who are CleanupUK?  

We're a small charity with a big heart and a mission to create a world where everyone has access to litter free public spaces. We do this by supporting communities to come together and form locally led litter picking initiatives to tackle the litter problem in their neighbourhood and strengthen their community.  

About the Role 

As a Charity Event Support Assistant, you’ll help facilitate engaging and lively litter-picking events with CleanupUK for corporate groups in London’s beautiful parks and green spaces. These events give teams the chance to bond, enjoy the outdoors, and do their part for the planet. These sessions also help to generate funds to support the vital work that CleanupUK does to tackle litter in areas with the most need.

This is a self-employed role on an ad hoc basis.

What You’ll Be Doing 

• Collect litter-picking kits and taking them to site 

• Set up the equipment at the event site and assist with logistics. 

• Welcome and sign in participants 

• Deliver health & safety guidance

• Ensure the event runs smoothly 

• Interact with volunteers, answer questions, and create a friendly, positive atmosphere. 

• Take photos throughout the event for use by CleanupUK. 

• Gather and pack up the equipment after the event, returning it to the central store. 

What We’re Looking For 

We’re keen to hear from you if you’re: 

• Energetic, reliable, and enjoy being outside. 

• Friendly, sociable, and good at chatting with people. 

• Passionate about the environment and clean communities. 

• A good team player with strong timekeeping and communication skills. 

Essential: 

• A clean driving licence and access to a vehicle. 

• Live in London 

This role is ideal if you’re looking to gain experience in charity events, corporate social responsibility (CSR), or fundraising—or if you’re just seeking flexible, rewarding work. 

Training and Support 

We’ll provide full training and advice to prepare you for the role. You’ll also shadow our Corporate Partnerships Team at events. 

What’s in it for You? 

• £14.13/hour for ad hoc sessions. 

• Travel expenses reimbursed. 

• The chance to work outdoors in London’s green spaces. 

• An opportunity to make a difference and meet like-minded people. 

• Work for a well-regarded charity that is creating cleaner, safer and healthier spaces for the community.

• Cake and other refreshments are provided at each event! 

How to Apply 

Please apply via Charity Jobs. 

For more information, please read the full job description.

If you have any questions, please email Roisin O’Gorman at corporate(at)cleanupuk(dot)org(dot)uk - please DO NOT submit your application to this email. 

We can’t wait to hear from you! Join CleanupUK and help us keep London clean and green. 

Job Title - Supporter Care Officer

Hours - 35 hours per week

Salary - £30,000 to £32,000 per annum, dependent on experience

Location - London

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

The role:

Coram’s Fundraising Team raises funds for the charity, the Individual Giving team is responsible for supporter care, customer service, donor administration and managing our supporter database. Coram has been growing its investment in Individual Giving for a number of years, has a loyal and very generous supporter base and has an ambition to see this grow and develop further by embracing new ideas. The team has an exciting future, and this role will play a key part in its success.

We are looking for a highly motivated individual to join the Individual Giving team and support the development and growth of the programme. The role will involve processing supporter donations and reporting information for Finance to reconcile gifts to Coram. It will also involve ensuring supporters are thanked, helping to improve supporter stewardship, and enhancing their experience to strengthen their continued support of our work. This role in the Individual Giving team offers a real opportunity for the right candidate to help shape it into an integral part of Fundraising.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 2nd February 2025

Interview Date: W/c 3rd February 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Redbridge.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Well House is a crisis house supported accommodation service that supports individuals for between 14 and 28 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes.

The service operates 24 hours a day, 7 days a week to ensure members of the local community are able to access critical mental health support at all hours. The service receives referrals primarily from a local hospital emergency department and crisis lines, and may receive these referrals at any time of day or night.

Role includes shift working including weekends, evenings and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers and creating a positive atmosphere

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities

- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals

- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine

- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene

- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Has a practical and logical mind and is naturally well organised

- Flexible

- Open to feedback and self development

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full Job Description

Our client is a global leader in peacebuilding, with a vision of a world where conflicts can be resolved without violence, and people work together to sustain peace. Operating across 15 countries in Africa, Asia, Europe, and the Middle East, we partner with local communities to address the root causes of violence, foster inclusion, and promote sustainable solutions. 

Chief Operating Officer
Global Peacebuilding Charity
London/Hybrid Working (minimum two days per week in the office).
Circa £95,000 per annum

We are seeking an exceptional Chief Operating Officer (COO) to lead our global Finance and Operations functions, driving operational excellence and delivering strategic impact in line with our 2024-2030 strategy. Reporting to the Executive Director, you will have oversight of the Finance, IT, People and Risk & Governance. You will play a central role in fostering collaboration across our distributed teams, and ensuring robust governance, financial oversight, and risk management.

The successful candidate will be a fully qualified CCAB (Chartered Accountant) and you will also bring:

• Proven senior strategic leadership experience within the UK charity sector.
• Strong operational and governance skills, with a track record of managing risk and compliance in complex environments.
• Exceptional ability to lead and motivate geographically distributed teams while fostering an inclusive and collaborative culture.
• Commitment to the charity's values, including gender equity, diversity, and anti-racism.

If you are an experienced and driven leader with a passion for peacebuilding and operational excellence, we encourage you to apply.

At Prospectus we invest in your journey as a candidate, and we are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.  

For further information and to apply please visit our dedicated recruitment website by clicking 'Apply Via Website'.

Recruitment Timeline

Deadline for applications: 2nd February 2025

Interview with Prospectus: w/c 3rd February 2025

Interviews with the Charity: w/c 17th and 24th February 2025

Location: Remote (with occasional travel for events/meetings)
Salary: £40-£45k pro rata
Hours: 28
Job Type: Part time
Contract Type: Permanent

Role Purpose:

This role oversees a team of community support workers and volunteers, ensuring smooth day-to-day operations. As part of a small, dynamic team, the Service Delivery Manager will contribute to fundraising, communications, and event management, while supporting the Director of Operations, Engagement, and Services in executing strategic priorities.

Key Responsibilities:

Operational Management

- Oversee the daily operations of community support services, ensuring the effective delivery of support to individuals affected by MCAS.
- Lead and manage a large team of volunteers, working with the HR team to coordinate recruitment, onboarding, and ongoing training to maintain high service standards.
- Support core functions including fundraising, communications and events, to ensure operational efficiency and delivery of integrated campaigns.
- Monitor and evaluate service delivery, ensuring that objectives and key performance indicators (KPIs) are met and that the charity complies with relevant regulations and best practices.
- Assist in the development and implementation of operational policies, procedures, and systems to streamline processes and enhance service quality.

Team Leadership & Volunteer Management

- Provide day-to-day support and supervision to community support team, offering guidance, performance management, and development opportunities.
- Act as the primary team manager for volunteers, ensuring they receive support to feel valued, supported, and engaged in their roles.
- Organise regular volunteer meetings and training sessions to ensure alignment with our client's mission and objectives.
- Support volunteer retention and recognition efforts.

Fundraising, Communications & Events

- Work closely with the Director of Operations to support fundraising initiatives, including donor engagement, event planning, and community outreach activities.
- Contribute to the development and delivery of communications campaigns, ensuring consistent messaging across all channels.
- Assist in the planning and execution of events, including community support activities, fundraising events, and awareness-raising initiatives.

Collaboration and Stakeholder Management

- Develop and maintain relationships with key stakeholders, including service users, volunteers, healthcare professionals, and partners.
- Collaborate with the wider team to identify opportunities for service improvement and growth.
- Represent our client at external meetings, events, and networking opportunities to raise awareness of the charity and its work.

Person Specification:

Essential:

- Proven experience in operations management, preferably within a charity or community services setting.
- Experience managing and supporting volunteers and/or staff.
- Strong leadership and people management skills, with the ability to motivate and engage a team.
- Excellent organisational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with experience in stakeholder management.
- A collaborative and flexible approach, with a willingness to support multiple functions such as fundraising, comms, and events.
- Proficiency in using Microsoft Office, project management tools, and CRM systems.
- Commitment to the mission and values of our client.

Desirable:

- Experience in fundraising, communications, and/or event management.
- Knowledge or lived experience of Mast Cell Activation Syndrome or experience working within the healthcare or chronic illness sectors.

Benefits:

- Flexible working hours and remote working options.
- Professional development opportunities.
- Being part of a passionate and supportive team dedicated to making a difference in the lives of those affected by MCAS.
- 8% pension contribution
- Christmas closure
- 25 days annual leave plus bank holidays (pro rata)

Bringing the Mast Cell Activation Syndrome community together

Our client is a small UK rare disease charity. Our client established at the end of 2015 to respond to Mast Cell Activation Syndrome (MCAS). MCAS is a crippling, unpredictable and frightening condition affecting the immune system. Sufferers from MCAS have “wrongly programmed” immune systems that react to a wide range of triggers including food, drink, stress, temperature and many others. The effects range from unpleasant allergic reactions, through to an overall debilitation resulting in people being unable to leave their houses. It was first recognised internationally in 1990, with a set of diagnostic criteria agreed in 2011, but is little known or understood in the UK, where incidence seems to be increasing. Here patients can wait 3-5 years for a diagnosis, often receive very little knowledge or help from within the medical establishment and can find themselves in a frightening limbo.

Their mission is to provide support for MCAS patients & their families; to bring the MCAS community together and create a cohesive voice; to lobby for awareness, universally available diagnosis and the best possible care for MCAS patients; and to inspire increased research into mast cell activation and related conditions, to improve understanding and treatment.

REF-218976

Anaphylaxis UK seeks our first Deputy CEO to join our remote team to play a pivotal role in translating our strategic vision into operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

We are the leading charity dedicated to supporting individuals and families living with serious allergies across the United Kingdom. For over 30 years, we have provided life-saving information, education, and advocacy to ensure better safety, inclusivity, and quality of life for those managing severe allergic conditions. As we continue to grow and expand, we are looking for an enterprising and innovative Deputy CEO to join us on our mission to create a safer, more inclusive future for those living with anaphylaxis.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will focus on delivering strategic programmes and ensuring the charity’s day-to-day operations run smoothly. Your leadership will enable Anaphylaxis UK to reach new heights in both impact and growth.

Key details:

Job Title: Deputy CEO – Anaphylaxis UK

Location: Remote (with monthly in-person meetings in Farnborough, Hampshire)

Salary: circa £60,000

Contract: Permanent, full-time

This is an exciting opportunity to shape the future of a rapidly growing organisation, contributing to groundbreaking initiatives such as revamped training programmes, enhanced business outreach, and audit services for large businesses. You will have the opportunity to make a real difference in the allergy community, helping to reduce the anxiety faced by individuals managing allergies and working towards a more inclusive society.

Key Responsibilities

• Strategic Delivery: Translate our vision into clear, actionable operational plans, overseeing key programmes such as training, business outreach, and audit services.

• Operational Leadership: Manage the charity’s day-to-day operations, ensuring efficient systems across HR, finance, and IT, while fostering a high-performing, collaborative remote team.

• Income Generation: Drive the development of income-generating initiatives, including corporate partnerships, training products, and services targeted at major corporate clients.

• Team & Project Management: Lead and motivate our remote team to deliver projects on time and within budget, managing external contractors and partners.

• Collaboration & Representation: Support the CEO in representing Anaphylaxis UK to external stakeholders, including corporate clients, healthcare professionals, and policymakers.

Who we’re looking for

We are looking for an innovative, empathetic, and entrepreneurial leader who can translate strategic vision into tangible delivery. The ideal candidate will bring strong project management skills, experience in leading remote teams, and a proven track record in driving operational success.

Key skills and experience include:

• Proven senior leadership or management experience, ideally within a growing organisation.

• Strong project management skills, with the ability to deliver strategic goals with measurable outcomes.

• Experience managing remote teams, with a focus on team building, motivation, and accountability.

• A creative and visionary approach, with the ability to think big and generate income through training, products, and services targeted at corporate clients.

• Empathy and emotional intelligence, able to inspire a diverse team and align people with organisational goals.

A background in the charity or non-profit sector and/or knowledge of allergy management or experience in healthcare-related fields are desirable but not essential.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 3rd February 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

If you are an experienced finance manager looking to utilise your experience in the charity sector, this could be the role for you!

Canine Partners' mission is to transform the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Finance Manager to join our dedicated Finance team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

Working alongside the Director of Finance and Resources you will ensure the charity's finances are utilised in line with our mission. Leading an established and dedicated team of two, you will oversee all the financial activities, reporting and analysis, whilst improving and maintaining tight financial controls. Undertaking a number of routine tasks, you will also manage monthly management accounts, journals, and year-end accounts.

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing a lot to celebrate! We have recently launched our 5-year plan, which has been shaped in a large part by the finances and financial modelling; this work will continue to become more detailed and accurate as we move through the 5-year plan, which you will play a key part in supporting using honed modelling, projecting and problem-solving skills.

What we are looking for:

• Qualified accountant (CIPFA/CIMA/FCA/ACA/ACCA) with relevant senior financial experience.
• Strong ICT skills including database (Office 365, MS Excel in particular).
• Broad experience of budget management and strategic planning (ideally in charitable settings but not essential).
• Flexibility, adaptability and ability to use initiative.
• Strong organisation skills and ability to manage deadlines.
• Proven experience of working within a financial environment and use of sophisticated digital accounting software.
• Effective written and oral communication skills.

It may be advantageous, though not essential, to have experience working in a related field or knowledge of the Charities Statement of Recommended Practice (SORP).

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

What can offer you:

• 33 days annual leave (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (visiting and site-based staff)
• Dog friendly offices
• Flexible working hours
• Claimable business/travel expenses

This role can be delivered remotely from home. We will provide a laptop, additional screen, and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Closing date: 05 February 2025
First interviews will take place online (via MS teams): Date to be confirmed.
Second interviews will take place at our National Training Centre in Osgathorpe, Leicestershire: Date to be confirmed.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive a high volume of applications.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may have experience of the following: Charity Finance Lead, Finance and Operations Manager, Financial Controller, Head of Charity Finance, Finance and Resources Manager, Senior Finance Officer, Accounting and Finance Manager, Finance and Compliance Manager, Finance Team Leader, Strategic Finance Manager, etc.

REF-218 932