Jobs in Blackheath

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in London. Working from home is an option in line with Crisis’ hybrid working policy (at least one day a week in the London office). Occasional travel to locations around the UK may be required.  

About the role 

Crisis is looking for a Safeguarding Manager to play an integral role across the organisation. Alongside the designated Safeguarding Lead and wider compliance team you will be at the heart of embedding a proactive, equitable safeguarding culture. Ensuring that Crisis’ safeguarding practices remain compliant while continually striving for best practice in preventing harm and risk of abuse for all. Overseeing the delivery of high-quality safeguarding practices through communication, research, data analysis, policy, training, guidance and developing an impactful quality assurance framework.

By working across all teams, with a strong collaborative approach, you will act as the main safeguarding point of contact, supporting staff to keep everyone safe who encounters Crisis. You will lead an external review process that shapes our safeguarding plan and strengthens our internal safeguarding functions. This is a varied, dynamic, and fulfilling role! We encourage anyone to apply who believes they have the skills needed to bring this new role to life.

About you 

• Passionate about supporting, guiding, and motivating others.

• An experienced safeguarding professional with a clear understanding of legislation and procedures. 

• Confident in developing safeguarding policies and procedures, effectively embedding across a diverse organisation.

• An excellent communicator with strong data analysis skills to be able to identify issues and emerging themes and work collaboratively to address them. 

• Committed to our values: bold, impactful, collaborative, and equitable. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26 January 2025 23:55

Interview process: Competency based interview and a presentation. 

Interview date and location: Tuesday 11 February 2024 in person at Universal House, Wentworth Street, E1 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

We're looking for a kind, compassionate and resilient Part-Time Support Worker to join our Homelessness service in Kensington & Chelsea.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a support worker in RBKC complex needs services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all of our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you passionate about keeping London’s green spaces clean and vibrant? Are you looking for a fun, flexible role that lets you spend time outdoors, connect with others, and make a positive impact on the environment? CleanupUK is hiring Charity Event Support Assistants to help run corporate litter-picking events across London. 

Who are CleanupUK?  

We're a small charity with a big heart and a mission to create a world where everyone has access to litter free public spaces. We do this by supporting communities to come together and form locally led litter picking initiatives to tackle the litter problem in their neighbourhood and strengthen their community.  

About the Role 

As a Charity Event Support Assistant, you’ll help facilitate engaging and lively litter-picking events with CleanupUK for corporate groups in London’s beautiful parks and green spaces. These events give teams the chance to bond, enjoy the outdoors, and do their part for the planet. These sessions also help to generate funds to support the vital work that CleanupUK does to tackle litter in areas with the most need.

This is a self-employed role on an ad hoc basis.

What You’ll Be Doing 

• Collect litter-picking kits and taking them to site 

• Set up the equipment at the event site and assist with logistics. 

• Welcome and sign in participants 

• Deliver health & safety guidance

• Ensure the event runs smoothly 

• Interact with volunteers, answer questions, and create a friendly, positive atmosphere. 

• Take photos throughout the event for use by CleanupUK. 

• Gather and pack up the equipment after the event, returning it to the central store. 

What We’re Looking For 

We’re keen to hear from you if you’re: 

• Energetic, reliable, and enjoy being outside. 

• Friendly, sociable, and good at chatting with people. 

• Passionate about the environment and clean communities. 

• A good team player with strong timekeeping and communication skills. 

Essential: 

• A clean driving licence and access to a vehicle. 

• Live in London 

This role is ideal if you’re looking to gain experience in charity events, corporate social responsibility (CSR), or fundraising—or if you’re just seeking flexible, rewarding work. 

Training and Support 

We’ll provide full training and advice to prepare you for the role. You’ll also shadow our Corporate Partnerships Team at events. 

What’s in it for You? 

• £14.13/hour for ad hoc sessions. 

• Travel expenses reimbursed. 

• The chance to work outdoors in London’s green spaces. 

• An opportunity to make a difference and meet like-minded people. 

• Work for a well-regarded charity that is creating cleaner, safer and healthier spaces for the community.

• Cake and other refreshments are provided at each event! 

How to Apply 

Please apply via Charity Jobs. 

For more information, please read the full job description.

If you have any questions, please email Roisin O’Gorman at corporate(at)cleanupuk(dot)org(dot)uk - please DO NOT submit your application to this email. 

We can’t wait to hear from you! Join CleanupUK and help us keep London clean and green. 

Job Title - Supporter Care Officer

Hours - 35 hours per week

Salary - £30,000 to £32,000 per annum, dependent on experience

Location - London

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

The role:

Coram’s Fundraising Team raises funds for the charity, the Individual Giving team is responsible for supporter care, customer service, donor administration and managing our supporter database. Coram has been growing its investment in Individual Giving for a number of years, has a loyal and very generous supporter base and has an ambition to see this grow and develop further by embracing new ideas. The team has an exciting future, and this role will play a key part in its success.

We are looking for a highly motivated individual to join the Individual Giving team and support the development and growth of the programme. The role will involve processing supporter donations and reporting information for Finance to reconcile gifts to Coram. It will also involve ensuring supporters are thanked, helping to improve supporter stewardship, and enhancing their experience to strengthen their continued support of our work. This role in the Individual Giving team offers a real opportunity for the right candidate to help shape it into an integral part of Fundraising.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 2nd February 2025

Interview Date: W/c 3rd February 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

About the role

We have an exciting opportunity for an eLearning Manager to join our team. This position is based in the Education Innovation Department.

Working alongside the other eLearning Manager, this role is jointly responsible to the Head of Education Innovation for the day-to-day management of the eLearning team and the College’s learning platform, RCOG Learning.  In collaboration with subject matter experts you will focus on developing new high-quality online learning resources and on quality assuring existing content to ensure that it is regularly reviewed, updated and evaluated. You will play a key role in ensuring that the College’s product offerings on the new LMS continue to expand and that available functionality on the platform is fully utilised. 

Responsibilities:

• Manage the quality assurance process for existing eLearning resources
• Ensure the eLearning platform runs well, discussing issues and potential new developments with the eLearning website developers.
• Advise and provide editorial oversight to eLearning resources to ensure scientific and grammatical accuracy.
• To develop a range of new products and services for the RCOG Learning platform to agreed standards and procedures.

For the full list of key responsibilities, please check the recruitment pack.

About you

We are looking for someone with:

• Demonstrated ability of managing the development of eLearning products from start to finish
• Demonstrated experience of managing an eLearning platform
• Experience of copy-editing and proofreading in a scientific or medical publishing environment, to ensure clinical accuracy of content produced
• Strong organisational and administrative skills, with the ability to use their own initiative to deliver the best possible results for the College
• The ability to communicate successfully with people at all levels, both internally and externally.

This position is well-suited to an eLearning professional who has experience of working with SMEs (particularly from the medical profession) to develop high quality eLearning products, who is a strong communicator and team player and who has the ability to plan, prioritise and work to tight deadlines.

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Closing date: 10.00am on Monday 27 January 2025
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Redbridge.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Well House is a crisis house supported accommodation service that supports individuals for between 14 and 28 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes.

The service operates 24 hours a day, 7 days a week to ensure members of the local community are able to access critical mental health support at all hours. The service receives referrals primarily from a local hospital emergency department and crisis lines, and may receive these referrals at any time of day or night.

Role includes shift working including weekends, evenings and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers and creating a positive atmosphere

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities

- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals

- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'

- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine

- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene

- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Has a practical and logical mind and is naturally well organised

- Flexible

- Open to feedback and self development

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full Job Description

Overview
Kalayaan is a small London based charity which works to provide practical advice and support to migrant domestic workers in the UK to improve and to help them access their rights. Alongside offering advice and support, Kalayaan draws on this experience to produce data, evidence and briefings to inform policy and advocate for improvements in policy and the rights of migrant domestic workers.

The is an exciting opportunity to lead and shape the Community Engagement project at 
Kalayaan, creating a diverse programme of events for service users. You will be part of a
passionate and dedicated team committed to improving the rights of migrant domestic
workers.

The Role
We are seeking a dynamic, creative and resourceful person to lead, manage and facilitate
community engagement events, campaigns, webinars and workshops. You will be a self-
starter with the initiative and drive to continue an impactful schedule of events focused on
delivering value and support to service users. The right candidate will bring a combination of
strong organizational and project management skills, creativity and initiative, along with
excellent communication skills to build strong relationships with service users, the local
community and key stakeholders.

See the attached Job Description and Person Specification for further information. 

We will invite suitable candidates to interview on a rolling basis. 

Our client is a global leader in peacebuilding, with a vision of a world where conflicts can be resolved without violence, and people work together to sustain peace. Operating across 15 countries in Africa, Asia, Europe, and the Middle East, we partner with local communities to address the root causes of violence, foster inclusion, and promote sustainable solutions. 

Chief Operating Officer
Global Peacebuilding Charity
London/Hybrid Working (minimum two days per week in the office).
Circa £95,000 per annum

We are seeking an exceptional Chief Operating Officer (COO) to lead our global Finance and Operations functions, driving operational excellence and delivering strategic impact in line with our 2024-2030 strategy. Reporting to the Executive Director, you will have oversight of the Finance, IT, People and Risk & Governance. You will play a central role in fostering collaboration across our distributed teams, and ensuring robust governance, financial oversight, and risk management.

The successful candidate will be a fully qualified CCAB (Chartered Accountant) and you will also bring:

• Proven senior strategic leadership experience within the UK charity sector.
• Strong operational and governance skills, with a track record of managing risk and compliance in complex environments.
• Exceptional ability to lead and motivate geographically distributed teams while fostering an inclusive and collaborative culture.
• Commitment to the charity's values, including gender equity, diversity, and anti-racism.

If you are an experienced and driven leader with a passion for peacebuilding and operational excellence, we encourage you to apply.

At Prospectus we invest in your journey as a candidate, and we are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.  

For further information and to apply please visit our dedicated recruitment website by clicking 'Apply Via Website'.

Recruitment Timeline

Deadline for applications: 2nd February 2025

Interview with Prospectus: w/c 3rd February 2025

Interviews with the Charity: w/c 17th and 24th February 2025

Are you good at talking to people and convincing them to get involved in a cause you're passionate about? 

Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish? 

With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions. 

The Opportunity

We’re looking for a Digital Campaigns Officer (Fellowship) to help us achieve real impact by recruiting Fellows to the RSA to grow and diversify our network of Fellows in line with the overarching operational strategy. This involves marketing the Fellowship through a range of written and multimedia formats, responding to enquiries effectively and generating leads, and delivering digital recruitment campaigns.

This role is based from RSA House in London for at least three days per week, with hybrid flexibility for the remaining days. 

About You 

What we look for in a successful Digital Campaigns Officer (Fellowship) candidate:

• Experience in producing marketing copy and collateral, such as newsletters, videos, graphics and other assets.
• Proven experience in creating compelling digital and social media assets which drive engagement and amplify reach.
• Experience in persuading others to take an action through one-to-one conversations and public speaking, whether in sales, marketing, campaigns or another capacity. 
• Excellent interpersonal skills, able to quickly build rapport with people at all levels and from a diverse range of professions, backgrounds, and enthusiasms. 
• Able to apply creative thinking and take initiative in suggesting and implementing improvements. 

To find out more about this role, please download our job description on our website. 

Apply 

In order to apply, please click ‘quick apply on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 27 January 2025. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply.  Please get your application in as soon as possible. 

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process. 

Inclusion Statement 

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.    

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination.  We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.  

Read full our commitment to Diversity, Equity and Inclusion .  

About Us 

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world. 

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits . 

Location: Remote (with occasional travel for events/meetings)
Salary: £40-£45k pro rata
Hours: 28
Job Type: Part time
Contract Type: Permanent

Role Purpose:

This role oversees a team of community support workers and volunteers, ensuring smooth day-to-day operations. As part of a small, dynamic team, the Service Delivery Manager will contribute to fundraising, communications, and event management, while supporting the Director of Operations, Engagement, and Services in executing strategic priorities.

Key Responsibilities:

Operational Management

- Oversee the daily operations of community support services, ensuring the effective delivery of support to individuals affected by MCAS.
- Lead and manage a large team of volunteers, working with the HR team to coordinate recruitment, onboarding, and ongoing training to maintain high service standards.
- Support core functions including fundraising, communications and events, to ensure operational efficiency and delivery of integrated campaigns.
- Monitor and evaluate service delivery, ensuring that objectives and key performance indicators (KPIs) are met and that the charity complies with relevant regulations and best practices.
- Assist in the development and implementation of operational policies, procedures, and systems to streamline processes and enhance service quality.

Team Leadership & Volunteer Management

- Provide day-to-day support and supervision to community support team, offering guidance, performance management, and development opportunities.
- Act as the primary team manager for volunteers, ensuring they receive support to feel valued, supported, and engaged in their roles.
- Organise regular volunteer meetings and training sessions to ensure alignment with our client's mission and objectives.
- Support volunteer retention and recognition efforts.

Fundraising, Communications & Events

- Work closely with the Director of Operations to support fundraising initiatives, including donor engagement, event planning, and community outreach activities.
- Contribute to the development and delivery of communications campaigns, ensuring consistent messaging across all channels.
- Assist in the planning and execution of events, including community support activities, fundraising events, and awareness-raising initiatives.

Collaboration and Stakeholder Management

- Develop and maintain relationships with key stakeholders, including service users, volunteers, healthcare professionals, and partners.
- Collaborate with the wider team to identify opportunities for service improvement and growth.
- Represent our client at external meetings, events, and networking opportunities to raise awareness of the charity and its work.

Person Specification:

Essential:

- Proven experience in operations management, preferably within a charity or community services setting.
- Experience managing and supporting volunteers and/or staff.
- Strong leadership and people management skills, with the ability to motivate and engage a team.
- Excellent organisational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with experience in stakeholder management.
- A collaborative and flexible approach, with a willingness to support multiple functions such as fundraising, comms, and events.
- Proficiency in using Microsoft Office, project management tools, and CRM systems.
- Commitment to the mission and values of our client.

Desirable:

- Experience in fundraising, communications, and/or event management.
- Knowledge or lived experience of Mast Cell Activation Syndrome or experience working within the healthcare or chronic illness sectors.

Benefits:

- Flexible working hours and remote working options.
- Professional development opportunities.
- Being part of a passionate and supportive team dedicated to making a difference in the lives of those affected by MCAS.
- 8% pension contribution
- Christmas closure
- 25 days annual leave plus bank holidays (pro rata)

Bringing the Mast Cell Activation Syndrome community together

Our client is a small UK rare disease charity. Our client established at the end of 2015 to respond to Mast Cell Activation Syndrome (MCAS). MCAS is a crippling, unpredictable and frightening condition affecting the immune system. Sufferers from MCAS have “wrongly programmed” immune systems that react to a wide range of triggers including food, drink, stress, temperature and many others. The effects range from unpleasant allergic reactions, through to an overall debilitation resulting in people being unable to leave their houses. It was first recognised internationally in 1990, with a set of diagnostic criteria agreed in 2011, but is little known or understood in the UK, where incidence seems to be increasing. Here patients can wait 3-5 years for a diagnosis, often receive very little knowledge or help from within the medical establishment and can find themselves in a frightening limbo.

Their mission is to provide support for MCAS patients & their families; to bring the MCAS community together and create a cohesive voice; to lobby for awareness, universally available diagnosis and the best possible care for MCAS patients; and to inspire increased research into mast cell activation and related conditions, to improve understanding and treatment.

REF-218976

Anaphylaxis UK seeks our first Deputy CEO to join our remote team to play a pivotal role in translating our strategic vision into operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

We are the leading charity dedicated to supporting individuals and families living with serious allergies across the United Kingdom. For over 30 years, we have provided life-saving information, education, and advocacy to ensure better safety, inclusivity, and quality of life for those managing severe allergic conditions. As we continue to grow and expand, we are looking for an enterprising and innovative Deputy CEO to join us on our mission to create a safer, more inclusive future for those living with anaphylaxis.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will focus on delivering strategic programmes and ensuring the charity’s day-to-day operations run smoothly. Your leadership will enable Anaphylaxis UK to reach new heights in both impact and growth.

Key details:

Job Title: Deputy CEO – Anaphylaxis UK

Location: Remote (with monthly in-person meetings in Farnborough, Hampshire)

Salary: circa £60,000

Contract: Permanent, full-time

This is an exciting opportunity to shape the future of a rapidly growing organisation, contributing to groundbreaking initiatives such as revamped training programmes, enhanced business outreach, and audit services for large businesses. You will have the opportunity to make a real difference in the allergy community, helping to reduce the anxiety faced by individuals managing allergies and working towards a more inclusive society.

Key Responsibilities

• Strategic Delivery: Translate our vision into clear, actionable operational plans, overseeing key programmes such as training, business outreach, and audit services.

• Operational Leadership: Manage the charity’s day-to-day operations, ensuring efficient systems across HR, finance, and IT, while fostering a high-performing, collaborative remote team.

• Income Generation: Drive the development of income-generating initiatives, including corporate partnerships, training products, and services targeted at major corporate clients.

• Team & Project Management: Lead and motivate our remote team to deliver projects on time and within budget, managing external contractors and partners.

• Collaboration & Representation: Support the CEO in representing Anaphylaxis UK to external stakeholders, including corporate clients, healthcare professionals, and policymakers.

Who we’re looking for

We are looking for an innovative, empathetic, and entrepreneurial leader who can translate strategic vision into tangible delivery. The ideal candidate will bring strong project management skills, experience in leading remote teams, and a proven track record in driving operational success.

Key skills and experience include:

• Proven senior leadership or management experience, ideally within a growing organisation.

• Strong project management skills, with the ability to deliver strategic goals with measurable outcomes.

• Experience managing remote teams, with a focus on team building, motivation, and accountability.

• A creative and visionary approach, with the ability to think big and generate income through training, products, and services targeted at corporate clients.

• Empathy and emotional intelligence, able to inspire a diverse team and align people with organisational goals.

A background in the charity or non-profit sector and/or knowledge of allergy management or experience in healthcare-related fields are desirable but not essential.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 3rd February 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About our Fundraising team:

See the difference your relationship building skills make. Every day.

We’re small enough to be close-knit team where you can see the difference your ideas make to the care, we give every day. Yet, big and ambitious enough for you to grow and explore new campaigns, initiatives, and techniques.

As a team we will also support you to grow and learn in your role with training, development opportunities and fantastic wellness benefits.

About the role:

We have an exciting opportunity for a Legacy Officer to join our Legacies team. This is an ideal role for someone looking to gain more experience in fundraising or marketing, and at the same time, helping to make a difference to our communities when time matters most.

Gifts in Wills help fund over 1/3 of our vital care.  This role supports the delivery of our Hospice’s overall legacy strategy.  You will help build internal awareness around the importance of Gifts in Wills, collaborating across teams to support and increased engagement amongst key audiences to drive consideration and action by our supporters. 

You will support the Legacy team to implement our annual legacy operational plan.  Key areas of focus include lead generation; conversion and stewardship of those generous supporters who have already decided to support the Hospice with a gift in their Will.  Ensuring all legacy gifts left to the Hospice are managed in a sensitive, timely and professional way.

About you:

Empathy and listening skills come naturally to you. You will be pro-active and have good attention to detail, excellent communication skills, as well as some working knowledge of databases.

You will be comfortable engaging with the public, handling enquiries, and keeping supporters informed and inspired. You will be motivated to use your creative skills to develop campaigns and activities to help build relationships and keep people engaged and updated on how their support makes an impact.

You may have previous experience working in a fundraising environment, in relationship management/direct marketing or in a customer service related environment. Previous experience of legacy giving is not essential.

If you are a friendly team-orientated person who shares our values, and you’re looking for a new role in a supportive and inclusive environment, we’d love to hear from you!

As well as our competitive salary package and the opportunity of joining organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

• educational and professional development opportunities (we have an on-site Education Team)

• free on-site parking

• tranquil Hospice grounds

• subsidised meals at our on-site restaurant

• Employee Assistance Programme

• access to Blue Light Card discount card

• access to our Group Pension Scheme

• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

Discover the difference you can be.

About us

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services and our fundraising team are crucial to achieving this.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

If you are an experienced finance manager looking to utilise your experience in the charity sector, this could be the role for you!

Canine Partners' mission is to transform the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Finance Manager to join our dedicated Finance team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

Working alongside the Director of Finance and Resources you will ensure the charity's finances are utilised in line with our mission. Leading an established and dedicated team of two, you will oversee all the financial activities, reporting and analysis, whilst improving and maintaining tight financial controls. Undertaking a number of routine tasks, you will also manage monthly management accounts, journals, and year-end accounts.

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing a lot to celebrate! We have recently launched our 5-year plan, which has been shaped in a large part by the finances and financial modelling; this work will continue to become more detailed and accurate as we move through the 5-year plan, which you will play a key part in supporting using honed modelling, projecting and problem-solving skills.

What we are looking for:

• Qualified accountant (CIPFA/CIMA/FCA/ACA/ACCA) with relevant senior financial experience.
• Strong ICT skills including database (Office 365, MS Excel in particular).
• Broad experience of budget management and strategic planning (ideally in charitable settings but not essential).
• Flexibility, adaptability and ability to use initiative.
• Strong organisation skills and ability to manage deadlines.
• Proven experience of working within a financial environment and use of sophisticated digital accounting software.
• Effective written and oral communication skills.

It may be advantageous, though not essential, to have experience working in a related field or knowledge of the Charities Statement of Recommended Practice (SORP).

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

What can offer you:

• 33 days annual leave (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (visiting and site-based staff)
• Dog friendly offices
• Flexible working hours
• Claimable business/travel expenses

This role can be delivered remotely from home. We will provide a laptop, additional screen, and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Closing date: 05 February 2025
First interviews will take place online (via MS teams): Date to be confirmed.
Second interviews will take place at our National Training Centre in Osgathorpe, Leicestershire: Date to be confirmed.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive a high volume of applications.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may have experience of the following: Charity Finance Lead, Finance and Operations Manager, Financial Controller, Head of Charity Finance, Finance and Resources Manager, Senior Finance Officer, Accounting and Finance Manager, Finance and Compliance Manager, Finance Team Leader, Strategic Finance Manager, etc.

REF-218 932

We are recruiting for a Community Engagement and Children's Outreach Worker to join our team in Barking & Dagenham; the scope on this job involves….

Job Title: Community Engagement and Children's Outreach Worker

Location: Barking & Dagenham
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Community Engagement and Children’s Outreach Worker. This is a dual role where you will work in the early intervention team as a children’s outreach worker delivering targeted interventions for Children and Young People and their protective parent for part of the role and the rest of the time you will be adding capacity to the wider Barking and Dagenham team as the community engagement worker.  

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 30 January 2025

Interview date: 5 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.