Jobs for the Housing and Homelessness sector in birmingham or west midlands
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Want to help families break free from homelessness? Join Help the Homeless Leicester as a Caseworker and be part of real, lasting change.
Help the Homeless Leicester (HTH) is expanding its frontline team with two proactive Caseworkers to support families in temporary accommodation as part of our Families Navigator Project. This is a unique opportunity to work directly with families experiencing homelessness, helping them move forward into secure, stable housing. The role is for 12 months, with the potential for extension, offering a unique opportunity to shape and deliver vital support to families experiencing homelessness.
You’ll play a key role in tackling the practical and emotional challenges faced by families in temporary accommodation—offering guidance, advocacy and access to resources that make a real difference.
The project’s primary aim is to support homeless families in temporary accommodation by helping them to access and secure accommodation in the private rental sector. Additionally, the project seeks to alleviate the challenges and hardships often experienced by families in temporary accommodation. This will be achieved by providing additional resources, enrichment activities, and opportunities that foster a sense of stability and community. The role will also encompass safeguarding, facilitating workshops, signposting to relevant services, and delivering direct, tailored support to empower families.
Key Responsibilities:
Family Support and Housing Assistance:
- Build trusting and empathetic relationships with families, offering tailored, one-to-one guidance.
- Help families overcome barriers to accessing private rental housing, including applying for rent and deposit assistance and addressing landlord concerns.
- Assist with property searches and provide guidance on navigating tenancy agreements and maintaining housing stability.
Workshops and Community Engagement:
- Facilitate or support workshops to educate families on accessing the private rental sector, managing tenancy responsibilities and overcoming housing challenges.
- Foster a welcoming, inclusive environment for families to engage with and learn from one another.
Resource Coordination and Guidance:
- Provide accurate information and signpost families to relevant services, such as benefit maximisation, employment support and health services.
- Make referrals to external organisations where appropriate, ensuring families receive holistic support.
Safeguarding and Confidentiality:
- Act in accordance with HTH’s safeguarding policies and procedures to ensure the safety and well-being of all families.
- Identify and report safeguarding concerns promptly and appropriately.
- Maintain confidentiality and ensure all personal data is handled securely and ethically.
Administration and Reporting:
- Maintain detailed and accurate records of interactions and outcomes for each family.
- Contribute to project monitoring and evaluation by tracking key performance indicators (KPIs).
- Report challenges, trends, and outcomes to the Team Leader and Management, raising any concerns as needed.
Experience and Skills:
- Experience in casework, housing support, or working with vulnerable families in crisis.
- Knowledge of the private rental market, rent and deposit schemes and housing support services.
- Strong understanding and application of safeguarding principles.
- Excellent interpersonal skills with the ability to build trust and rapport with vulnerable individuals.
- Strong organisational and communication skills, with attention to detail in record-keeping and reporting.
- Familiarity with local resources, benefits systems and employment support services is desirable.
Why Join Us?
This is an exciting opportunity to make a tangible difference during a crucial pilot project. By supporting families in their journey towards stability, you’ll play a key role in helping to address homelessness in Leicester. HTH is committed to fostering a supportive and inclusive working environment, empowering staff to make a real impact.
Help the Homeless Leicester is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Children's Worker
Salary: £26,737 - £30,389 per annum
Location: South Derbyshire
Hours: 37
Closing Date: 1st May 2025
The Vacancy
This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants
Do you have demonstrable experience of working with children and young people who have experienced domestic abuse or trauma?
Have you got a Level 3 qualification in Childhood Studies, Youth Work or similar?
If yes they want to hear from you!
Our client has an exciting opportunity for you to broaden your current skills, knowledge and experience as a Children’s Worker at their Derbyshire Project, which is a part of the wider group in the South Derbyshire and Amber Valley areas.
Project Information
They provide refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. Their services include:
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Refuge (including both communal refuge and dispersed (Individual safe accommodation) which is offered to both women and men (dispersed only) with or without children who are fleeing domestic abuse.
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Community based outreach support working with women and men living in the local community who are living with the impact of domestic abuse.
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Specialist support for children who are of have experienced domestic abuse (both refuge and community based support are available).
The Role
No two days will be the same, so if you like variety this may be the ideal role for you!
As a Children’s worker, you will provide structured support to children, young people and their families who have experienced domestic abuse. You will be confident liaising with stakeholders eg. schools, social care. You will also be responsible for completing a healthy relationship programme of work, Safety Planning, and Signposting children and families to appropriate support.
You will be able to demonstrate working knowledge of safeguarding procedures for adults, children and responsibilities, in relation to information sharing including multi-agency working. In addition, you will be expected to effectively communicate sensitive and complex issues with a range of people and have the ability to manage your own case-load.
Requirements
You will recognise the impact domestic abuse can have on children, young people and their families, also have an understanding of risk assessing. In addition, the ideal candidates will:
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Be friendly, approachable, and flexible.
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Have great communication skills
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Relevant numeracy and literacy qualification and knowledge of basic IT skills (e.g. Microsoft Office packages)
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Hard-working and a team player
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Experience in Domestic Abuse preferred, but not essential.
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Due to the nature of the role it is essential that you hold a full valid driving license with unrestricted access to a vehicle and business insurance.
Check out the Role Profile document to find out more!
Why work with them?
For all the care you give, their benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, they also have many more amazing benefits.
Did you know they were officially ranked as one of the UK’s best places to work? This year, they were officially ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK. Take a look at their working life, benefits, and values, to see why 77% of their colleagues say it is a great place to work.
As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.
Please note, they may close the advert before the closing date if they receive sufficient interest.
All successful candidates will be required to take a work-related test prior to the interview.
Please note that they are not currently offering visa sponsorship.
We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.
The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse and Housing Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.
She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.
She will be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse. She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery.
She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally.
This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies.
.MAIN DUTIES
· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse.
· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives.
· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project.
· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing.
· To provide a multi-agency approach to support and wellbeing for clients.
· To provide non-judgemental, one to one emotional and practical support to clients accessing the service.
· To provide advice and guidance on the full range of services, options and legal remedies open to them.
· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate.
· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction.
· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met
· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property.
OUTREACH DUTIES
· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse.
· To provide emotional support and, where necessary, signpost to appropriate counselling provisions.
· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies.
· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary.
· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project.
· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents.
· To attend court with the client where required.
· To promote the work of the project through training, presentations and representation at meetings.
· To assist with the setting up and maintaining of local support networks.
· To assist with the delivery of client support groups where appropriate.
GENERAL
- Manage a caseload of appropriate to the number of hours worked.
- Maintain, update and keep accurate and factual case records.
- Follow procedures and protocols with other services so that the safety of the service user is kept central to any process.
- Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols.
- Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS.
- Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
- To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of Housing issues and supporting adults with Housing queries.
Experience of or the ability to work with challenging individuals or situations.
Experience of supporting clients in any form.
Has an understanding of the issues facing domestic abuse victims.
Experience of working with vulnerable clients.
Experience of multi-agency working.
Experience of and an understanding of Safeguarding practice.
Desirable
Confident presenter.
Ability to write and deliver workshops to groups of adults.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Knowledge of working in the third sector.
Ability to manage a crisis situation and remain calm and in control.
The ability to use initiative and be self directed in their work.
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work of Pathway Project.
Please complete the application form and attach a CV along with a covering letter.
The client requests no contact from agencies or media sales.
Young People Support Worker
We are seeking a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to care leavers aged 16-18 in supported accommodation.
Position: Young People Support Worker
Location: Chester and Winsford
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 pa + pension and other benefits
Closing Date: 27th April 2025
About the Role
As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.
In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.
Key responsibilities include:
• Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.
• Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.
• Foster partnerships with local agencies to support clients while following data protection protocols.
• Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.
• Support clients in accessing education, training, employment, and volunteering opportunities.
• Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.
• Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.
About You
You will need to have the following skills and experience:
• Experience working with young people or those affected by homelessness.
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Young People Support Worker
This is an exciting opportunity for a Young People Support Worker to join Depaul UK to help us to develop our Step Forward (Floating Support) services in Cheshire West and Chester.
Position: Part-Time Young People Support Worker (Outreach)
Location: Cheshire West and Chester (Borough wide but working from our Chester or Winsford bases)
Contract: Part time, Permanent
Hours: 18.75 hours a week
Salary: £12,068 (ProRata) PA Plus Pension and Other Benefits, FTE £24,136
Closing Date: 27th April, 2025
About the Role
Our Step Forward (Floating Support) service in Cheshire West and Chester provides tailored support to young people aged 15-19, helping them develop the skills and confidence to sustain their own tenancy and thrive in their community.
As a Young People Support Worker, you will build positive, trusting relationships with young people, working alongside social workers, leaving care teams, and local support agencies. You will create personalised support plans that focus on independent living skills, education, and emotional well-being.
Support will take place in young people’s accommodation and out in the community, helping them to build resilience, access opportunities, and develop essential life skills. This is a chance to make a real impact, empowering young people to achieve their goals and build a brighter future.
Key Responsibilities:
• Carry out assessments to identify young people’s strengths, needs, and aspirations, creating tailored support plans.
• Provide practical support around housing, budgeting, life skills, and maintaining a tenancy.
• Work in a trauma-informed way, understanding the impact of adverse childhood experiences.
• Help young people access education, employment, and training, supporting their career aspirations.
• Support young people’s well-being, signposting to mental health, drug and alcohol, and counselling services where needed.
• Advocate for young people, ensuring they receive the right support from statutory services and local agencies.
• Develop relationships with housing providers and social care teams to ensure young people have access to safe, suitable accommodation.
• Work flexibly, including some evenings and weekends, to meet the needs of young people.
About You
We are looking for someone who:
• Can work independently while knowing when to seek support and guidance.
• Understands risk management, safeguarding, and data security.
• Is committed to equality and diversity, treating all young people fairly and with respect.
• Has strong IT skills, including experience with data capture and reporting systems.
• Has experience supporting young people with benefits, independent living skills, and tenancy maintenance.
• Understands the challenges young people face, such as mental health issues, substance misuse, domestic abuse, and offending behaviour.
• Works well in a multi-agency environment, collaborating with social care teams and other professionals.
• Is passionate about empowering young people, helping them build independence and a brighter future.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.