978 Jobs in Barbican

The Senior Philanthropy Officer will work closely with our Philanthropy Managers, Head of Philanthropy and colleagues across the organisation to lead complex funding proposals and manage a portfolio of higher-value donor relationships and grants, ensuring that our policies and procedures are followed.

As YoungMinds’ Senior Philanthropy Officer, you will play a key role in our Philanthropy team, providing an intermediate level of seniority between our Philanthropy Officer and Philanthropy Managers. You will take ownership of prospect pipeline development and lead or support stewardship of a range of major donor and Trust and Foundation partners and prospects, acting as a bridge between operational fundraising delivery and strategic partnership development.  It’s a role that engages with colleagues across the organisation, at all levels, and will give you the opportunity to work closely with them to maximise income from major six- and seven-figure partnerships.

You will build excellent, trusting relationships with trusts, foundations and major donors, developing compelling, cause-led propositions and providing proportionate, high-quality account management and stewardship. You will identify and develop larger-scale funding opportunities, think creatively about stewardship opportunities and events, and manage risk and sensitivity in donor relationships with confidence.

Lewisham Parochial & Almshouse Charities is looking for a Clerk to the Trustees: an experienced, independent-minded governance professional to support our board on governance, finance and administration.

We are a small group of four historic charities, amalgamated by Charity Commission scheme in 1990 but with roots reaching back over 400 years in the ancient parish of Lewisham. We run the Lloyd Court almshouse in Ladywell, providing independent housing for older residents, and award small grants across the parish. Our staff team is small — a House Manager and a Premises Manager on site — supported by a board of volunteer trustees.

What you'll do:

• clerk the board and its committees, including agendas, papers, minutes and follow-up;
• maintain the three-year budget and prepare the annual accounts for audit and filing with the Charity Commission;
• keep statutory and operational records, policies and compliance in good order;
• advise trustees on charity law, regulation and good practice;
• and work with the House Manager so trustees stay sighted on day-to-day operations.

What you'll need:

• demonstrable experience of clerking, company secretarial or equivalent governance support to a charity board;
• sound knowledge of charity governance and Charity Commission requirements;
• financial acumen across budgets, management accounts and annual accounts;
• excellent minute taking and clear written English

Experience in the almshouse sector, social housing or sheltered accommodation is desirable, as is familiarity with the Almshouse Association's Standards of Almshouse Management.

This is a contract for services rather than an employed post. You would be engaged as a self-employed individual or through your own company, responsible for your own tax, National Insurance and professional indemnity insurance.

Director of Digital, Technology and Data

London’s Air Ambulance Charity is appointing its first Director of Digital, Technology and Data. Following the launch of its ambitious 15-year strategy, the charity is investing in dedicated executive leadership to ensure its technology, digital and data capability can support its next stage of development.

Reporting directly to the Chief Executive and joining the Directors Group, you will bring together 12 colleagues across IT, Charity Data and Clinical & Operational Data. You will unite the teams behind a shared purpose, strengthen the organisation’s foundations and create LAA’s first integrated Digital, Technology and Data strategy, roadmap and investment plan.

This role requires someone who can operate credibly at Board level while remaining close enough to the detail to support a small, capable team. You may come from the charity sector, healthcare, aviation, a commercial organisation or another purpose-led environment—what matters is your ability to build capability, bring people with you and connect genuinely with LAA’s mission.

Essential experience:

• Senior leadership across technology, digital, data, transformation or organisational change.
• Experience building, maturing or bringing together multidisciplinary functions and specialist teams.
• A strong record of translating organisation-wide strategy into practical, measurable delivery.
• Board-level credibility, sound judgement and the ability to influence technical and non-technical stakeholders.

Salary: £105,000–£110,000

Location: Hybrid working, with offices at the Royal London Hospital, London E1

Contract: Permanent, full-time

Reporting to: Chief Executive Officer

Applications close: 9 September 2026

18 hours per week | £15,210 per annum pro rata (£29,575 FTE) | Fixed term for 5 years, with possibility of extension | 3% pension

Choice in Hackney is a disabled person’s organisation supporting disabled people with independent living services including advocacy, volunteering and training services. We are looking for an enthusiastic and organised administrator to provide administration support to Choice’s staff and services.

We are looking for someone:

1. To provide efficient administrative support across all CHOICE IN HACKNEY projects and services.

2. To ensure the smooth day-to-day running of the office, reception and administrative systems.

3. To maintain accurate records, databases and filing systems in accordance with organisational policies and General Data Protection Regulation (GDPR).

4. To provide administrative support to staff, volunteers, and partner organisations.

5. To support monitoring, evaluation and reporting requirements for funded projects.

10 hours per week | £10,067 per annum pro rata (£35,235 FTE) | Fixed term for 1 year, with possibility of extension | 3% pension

CHOICE IN HACKNEY is looking for an enthusiastic and organised Volunteer Coordinator to develop and coordinate our volunteering programme and support a diverse team of volunteers across the organisation.

You will recruit, induct, train, place and supervise volunteers, including gardeners, befrienders and administrative assistants. You will also support disabled people who want to volunteer, helping them develop their confidence, skills and employment prospects through meaningful volunteering opportunities.

A key part of the role will be matching volunteers with disabled people living in the community. You will assess individual needs, skills, interests, experience and availability to create appropriate and rewarding placements. You will maintain regular contact with volunteers and service users, review placement arrangements, support individual care plans and resolve any issues that arise.

The role also involves maintaining accurate records, gathering feedback, producing reports and working with managers to identify new volunteering opportunities. You will recruit and support a Volunteer Fundraiser and help develop community fundraising initiatives.

We are looking for someone with experience of recruiting and supervising volunteers or staff, supporting disabled people who may be at risk, organising services or projects, administration and partnership working. You will need excellent communication and organisational skills, the ability to motivate volunteers and manage competing priorities, and a good understanding of safeguarding, equality and inclusion.

CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.

Help transform mental health support in Sutton while building something truly special.
Use your fundraising talent to make a lasting difference to thousands of local people and help shape the future of a pioneering mental health charity.

Part-time Community based Fundraising Manager 2 days pw

Salary £35k pro rata

About us

For nearly 30 years Sutton Mental Health Foundation has been a refuge for people in Sutton, Surrey, whose mental health has had an impact on their lives. Over this time, the Foundation has helped thousands of people navigate their way through their mental health challenges and in 2025 we saw an 18% increase in demand for our services.

From our unique and pioneering centre in the London Borough of Sutton, we provide a wide array of services aimed at promoting mental wellbeing, resilience and recovery from mental distress and ultimately, keeping people safe. Sutton Mental Health Foundation provides a place where people can feel safe and supported in tackling their mental health challenges and we provide these services 365 days a year.

Our crucial work

The Foundation is a hidden gem of innovation, with a pioneering ‘Intentional Peer Support’ approach at its heart, which trains former and current service users to provide support to individuals facing similar mental health challenges to those they have faced themselves. The first contact from local people experiencing severe anxiety or distress often comes through telephone calls or through our Crisis Café, which operates every evening in person from 6.30pm to 11.00 pm, 365 days a year, and on the phone or on- line at other times. This is where people can receive support and learn about the range of support options the Foundation provides.

Our counselling service can help local people tackle a wide range of issues affecting their mental health.

Our Belmont Connect service is a place to socialise, meet new people and receive support in a friendly and relaxed atmosphere. You can also join one of our classes or drop-in sessions. These may be art-based, music-themed, or centred around activities such as gardening. We aim to offer a range of weekly activities that cater to different interests and encourage social connection and wellbeing. In the winter our In Your Corner Sunday service offers lunches from midday onwards, and we have year round specialist support sessions such as the Sutton Hearing Voices Group, which help individuals explore different ways to deal with hearing voices.

We have been very successful in securing funding for our work from the local authority and from our local NHS Trust, but we have now reached a point where we want to raise new funds to innovate and expand our services, hence creating this new role of Community Fundraising Manager.

Job specification and description

We are looking for a local, ideally Sutton based, dynamic, confident and experienced Fundraising Manager to join our team who has a great track record of increasing unrestricted income in the third sector. We are particularly looking for someone who can build great networks in the Sutton area.

Fundraising Manager salary: £35,000 FTE (£14,000 per annum, pro rata for a 15 hour working week)

Report to: CEO

Hours:15 hours pw

Term: one-year contract initially

Location: London Borough of Sutton based at Sutton Mental Health Foundation in Belmont

Annual leave: 11.2 days per annum

Please see the Job Description for Key responsibilities and Person Specification.

10–12 hours per week | £10,582–£12,698 per annum pro rata (£37,037 FTE) | Fixed term for 5 years to July 2031 | 3% pension

CHOICE IN HACKNEY is looking for an experienced and motivated Disability Employment Coach to support disabled people to move towards employment, volunteering, education and training, while developing the confidence, skills and practical strategies needed for sustainable employment.

You will provide one-to-one employment coaching, helping participants identify their strengths, aspirations and goals and develop personalised action plans. You will support people to overcome barriers to employment through practical coaching, encouragement, problem-solving and appropriate signposting.

You will also help plan and deliver CHOICE IN HACKNEY’s Job Club, creating accessible and engaging sessions that encourage confidence, peer learning and mutual support. Alongside this, you will develop relationships with employers, recruitment agencies, training providers and partner organisations to create opportunities for disabled people.

The role recognises that employment can take different forms. You will support participants to explore volunteering, work experience, apprenticeships, self-employment, social enterprise and entrepreneurship where appropriate. You will also provide suitable in-work support to promote job retention, workplace integration and career progression.

An important part of the post will be maintaining contact with programme alumni, monitoring longer-term employment, training and wellbeing outcomes and contributing to an active alumni network offering Job Club activities, peer support, mentoring and employer engagement.

We are looking for someone with experience supporting disabled people into employment, education or training, together with experience of employment coaching, careers guidance, employability support or vocational rehabilitation. You will need excellent coaching and motivational skills, an understanding of disability and barriers to employment, and knowledge of reasonable adjustments and inclusive recruitment.

CHOICE IN HACKNEY is a Disabled People’s Organisation committed to the Social Model of Disability, equality, inclusion and independent living, and welcomes applications from disabled people and people with lived experience.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail –you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

14 hours per week | £15,131 per annum pro rata (£37,828 FTE) | Fixed term to June 2031 | 3% pension

CHOICE IN HACKNEY is seeking an experienced Advocacy Trainer and Mentor to join our Choices Into Work Project and play a key role in developing skilled and effective advocacy practitioners.

In this specialist role, you will be responsible for eight trainees/mentees each year and will develop and deliver an accredited training programme in either Disability Hate Crime or Disability & Domestic Violence, according to organisational need and learner demand.

You will design accessible training materials and deliver engaging sessions using presentations, group discussions, and practical exercises. Training will cover areas such as legislation, criminal justice processes, safeguarding, evidence gathering, advocacy, partnership working and the rights of disabled people. Domestic violence training may include safety planning, risk assessment, child protection, MARAC, housing, court processes and trauma-informed practice.

Alongside training, you will provide one-to-one and group mentoring throughout trainee placements. You will help trainees apply classroom learning to real advocacy situations, develop professional confidence and resilience, identify learning needs and build safe, person-centred advocacy skills.

Where appropriate, you will maintain a small advocacy caseload, supporting disabled people experiencing Disability Hate Crime and/or Domestic Violence with information, practical support, rights, safeguarding and criminal or civil justice processes. You will promote self-advocacy and work with specialist agencies including police, housing, legal and victim-support services.

We are looking for someone with significant advocacy or specialist support experience in Domestic Violence and/or Hate Crime, experience working with disabled people at risk, adult training and mentoring experience, and excellent knowledge of relevant legislation and trauma-informed practice.

The role can be divided into separate trainer and mentor posts depending on experience. CHOICE IN HACKNEY welcomes disabled applicants and people with lived experience who share our commitment to equality, inclusion and independent living.

Head of Philanthropy
Prostate Cancer UK
Location: Hybrid – a combination of remote and in-person working at our London Bridge office at least 4 days a month.
Permanent and full-time role
Salary: Band 6 range of £60,250 - £70,750 pa

Prostate cancer is the most common cancer in the UK - stealing over 12,000 of our dads, grandads, brothers and friends every year.

As the largest men’s health charity in the UK, our ambition is clear: to create a world where no man dies from prostate cancer. And this is how we’re making that happen. We are the biggest public funder of prostate cancer research, investing millions to revolutionise testing, treatment, and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

This is an exciting and pivotal moment for high value fundraising at Prostate Cancer UK.  Through our £100 million Raise the Game appeal, we are accelerating our progress over the next 5 years, to transform how men and their families navigate prostate cancer.  We are now seeking a new Head of Philanthropy to lead the strategic direction and performance of the philanthropy team, ensuring that we deliver ambitious, long-term and sustainable income growth in line with our priorities.  You will also cultivate your own major donor portfolio, and work with other senior leaders across the Philanthropy, Appeals and Partnerships team, to ensure a coordinated approach in driving a culture of excellence, accountability, and donor focus across all fundraising activity. 

About you
You are an experienced, collaborative fundraiser and people leader, who thrives in ambitious organisations and the major gifts arena. You’ll bring a strong track record of securing six-figure gifts and above, alongside the experience of designing and activating robust strategies and overseeing operational excellence that turns ambition into impact. A skilled and compelling communicator, you build trusted relationships easily and confidently with donors, colleagues and partners alike. You’re comfortable navigating the new and uncertain, bringing flexibility, curiosity and adaptability to a changing environment.

These qualities will be key to building credibility and strong relationships across the organisation and beyond. Experience in health or medical fundraising would be valuable, but it’s not essential. What is essential is your ability to interpret complex, specialist information into compelling funding propositions.  Underlying this all is your passion for driving positive change and belief in the power of philanthropy to make it happen.

What we offer
Join our team and be part of an award-winning charity. We’ll support you to develop your skills and expertise.
We offer a competitive benefits package, including:

• Generous leave entitlements that increase with service
• One ‘development day’ a month to use for training or personal development
• Enhanced contributory pension scheme
• Life insurance and group income protection
• Health Cash Plan
• Life and wellbeing advice and support via our Employee Assistance Programme
• Discounted gym membership and high street shopping discounts
• Loans for season tickets or cycles

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Community’s Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Our people networks
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:

• Pride – A safe space where LGBTQ+ colleagues – and our allies – can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people
• Mind and Body – Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness
• Culture Club – Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed

This is a career defining opportunity to work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.  We are partnering with Richmond Associates for this search.  To request a copy of the candidate information pack or to apply, please visit their website by following the Application button, or contact Sonja Dunphy, the Managing Director or Nicola Reames, Senior Consultant for more details.

Closing date for applications is 9am FRIDAY, 18 SEPTMEBER 2026 

Interviews are currently scheduled to take place on 2nd October 2026.

About Reprieve

Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.

You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.

We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.

Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.

We collaborate closely with our independent partner organization Reprieve US.

About the Role

The Head of Operations will oversee the day-to-day running of the global operations of Reprieve UK, Reprieve US, and our work around the globe. They will have broad responsibility for HR operations, office and facilities management, IT and systems, compliance, data protection, security risk management and operational support across Reprieve’s international operations

This role is critical to supporting a high performing group of staff, fellows, consultants, and partner organisations working together to provide the highest possible standard of service to Reprieve clients, their families and communities. The successful postholder will be committed to Reprieve’s mission of ending the use of the death penalty and extreme human rights abuses carried out in the name of “national security”, as well as to building and maintaining happy and healthy teams.

The successful postholder will support the Senior Management Team (who hold delegated responsibility) to ensure the smooth running of the organisation, including maintaining compliance with key statutory and regulatory requirements at all times. The Head of Operations will have a central role in ensuring that good practice, wellbeing, and compliance work hand in hand with one another, and is embedded within the ethos of the organisation for the benefit of our clients and Reprieve’s mission.

The Head of Operations will supervise the work of the Operations Team and will report to a member of the Senior Management Team.

Terms

This is a full-time position on a permanent contract. The annual salary is £61,003 full-time per annum, less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% per week from the London office and the rest of the week from home. You will also be available outside of office hours in the event of an emergency and when required as part of the security risk management framework (for example to monitor extreme risk trips). Applicants must have current right to work in the UK, which will be checked prior to interview.

Reprieve is proud to have an open and transparent pay structure, governed by a 3:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds

How to Apply

Please download the application form and job description from our website. Completed application forms should then be uploaded via the form on our website by the deadline of 23:59 BST on 20 September 2026.

Please note that cover letters, CVs and other documents cannot be considered for this role and should not be submitted.

Salary:  (£52,693 - £54,992) based on experience, plus the possibility of a market supplement of £2,230.

Contract Type:  Fixed Term Contract – 12 months

Closing date:    20 September 2026 at 11pm

Interview date:  TBC  

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

This is an exciting opportunity to join CARE International UK as the organisation embarks on the next phase of finance transformation. We are looking for an experienced leader who can optimise financial processes, support meaningful organisational change and adopt new technologies. If you’re motivated by creating sustainable improvements and delivering lasting impact, this is an opportunity to make a real difference.

About the role

As the Finance Transformation Manager, you will lead initiatives that enhance the efficiency, effectiveness and sustainability of our finance function, enabling the organisation to achieve its strategic objectives.

You will design, manage and deliver transformational change across people, processes, systems and data, ensuring improvements are successfully embedded and deliver measurable business benefits. Working in partnership with colleagues across Finance, IT, Fundraising, Programmes and Shared Services, you will bring stakeholders together to implement practical solutions that improve operational efficiency, strengthen financial controls, enhance reporting and support better decision-making.

This role is ideal for someone who enjoys driving continuous improvement, influencing change across organisational boundaries, and delivering meaningful, sustainable outcomes that improve the experience of those who rely on finance services.

About you

You are an experienced transformation professional with a passion for improving finance operations. Combining strong project management skills with a practical, results-focused approach, you deliver sustainable improvements across people, processes, systems and data.

You build trusted relationships at all levels, bringing stakeholders together to drive change and achieve shared goals. Motivated by continuous improvement, you thrive on delivering measurable benefits that strengthen performance and create lasting impact.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

·  Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.

·  Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equity, Diversity and Inclusion (EDI)

We are committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. We are a Disability Confident Employer and particularly welcome applications from people with disabilities. We guarantee interviews to applicants with disabilities who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We also encourage people from minoritised communities to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

CARE’s EDI Vision Statement

We are guided by the communities we serve and grounded by our values which are: women-centred, inclusive, collaborative and quality. We share power responsibly and transparently, we earn trust and are accountable to each other, and we create supportive spaces for collaboration so that everyone is empowered to share ideas. Equity, diversity and inclusion are embedded in all we do - creating ways for everyone to be heard, respected and to thrive.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026

About the role

This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.

You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.

You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.

Key responsibilities include:

· Managing, triaging and prioritising incoming enquiries across multiple digital services

· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances

· Identifying safeguarding, data protection, legal or other high-risk issues

· Following enquiries through to resolution and maintaining accurate records

· Managing multiple open enquiries while keeping track of relevant statutory deadlines

· Identifying recurring issues and contributing to service improvements

· Updating help pages, internal guidance and standard responses

· Working collaboratively with technical and non-technical colleagues

About you

You will be a proactive self-starter with excellent judgement, organisation and attention to detail.

You will have:

· Experience providing user support within an online, digital or information-intensive environment

· Experience managing a high volume of enquiries

· Ability to recognise sensitive or high-risk cases and take appropriate action

· Familiarity with data protection principles in a support or case-handling setting

· Strong written communication skills with a clear and empathetic approach

· Confidence working independently and knowing when to escalate

· Ability to work effectively within a remote team

Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.

About mySociety

mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.

The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.

Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.

Job summary including context 
Young Women’s Trust champions young women on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes. We tackle sexism and misogyny, with and for anyone who has experienced this.  

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a thousands-strong network to support each other, build their self-belief, and have their voices heard. We work with young women and anyone who experiences misogyny and sexism to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.  

These are not easy times to be a young woman. The rights and freedoms previous generations fought for can feel up for grabs – sexism is growing louder, online abuse is on the rise, and too many young women are still held back by low pay, insecure work and unequal caring responsibilities. At Young Women's Trust, we believe it doesn't have to be this way, and we're growing our fundraising ambition to match the scale of the challenge. 

You will lead a newly united fundraising programme that has brought together corporate partnerships, major donors, and trusts & foundations - an area that already contributes over 80% of our fundraised income. You'll strengthen existing relationships and secure new partnerships to support our mission: creating a more equal world of work and increasing young women's incomes. 

EDI statement and sense of flexible working and workplace culture 
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team. 

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. 

We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have. 

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home. 

We offer: 

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service 
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid 
• 2 annual wellbeing days
• Employee Assistance Programme 
• Learning and development budget 
• Flexible working which is fully embedded in our working culture

You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants. 

Deadline to apply: 9am Monday 21st September.
Interview dates: 24th, 25th September