Jobs in Ascot
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NO MORE is seeking a dynamic and driven Business Development Intern to support our Development Team. This full-time internship offers a unique opportunity to gain hands-on experience in nonprofit development, focusing on individual giving initiatives, donor communications, and the preparation of grants and proposals. The intern will work in a hybrid model, primarily in-person with a remote working day each week. This role is ideal for someone passionate about international development and/or social justice and eager to contribute to impactful fundraising and communications efforts.
NO MORE is dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and fueling culture change.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Do you want to work with our partners to have an influential role on livelihood development? APT Action on Poverty works to transform lives by helping people work with pride for a better future. Committed to being led by the communities and people we work with, we work with our partners to provide economic solutions to address hunger, injustice and barriers to safe and lasting work in East and West Africa.
We are a small dynamic team and which takes pride in our forward-thinking and transparent approach and we're seeking a new Programme Manager for current and new work in Sierra Leone and Kenya.
We work with people who are marginalised by society such as through their disability, gender, age, conflict or environment. We tackle the reasons for vulnerability and exclusion, building on the self-reliance and dignity secured through economic solutions to tackle stigma, discrimination and abuse of rights.
The successful Programme Manager will manage current programmes in Sierra Leone (working with a corporate on child labour and strengthening CBOs for more inclusive governance) and support the development of new programmes in Kenya and possibly Tanzania. The Programme Manager will play a key role in the development of APT Action on Poverty.
Reporting directly to the CEO, your key responsibilities will be: supporting contract delivery and financial management, developing/maintaining donor relationships, seeking new partnerships and project opportunities, proposal development and applications to institutions.
Experience of living and working in East or West Africa, a track record in proposal development and applications to institutions, knowledge of livelihood development and rights based approaches are key areas for this role.
This is a remote role, we meet up once a month in Evesham. We will also consider applicants who wish to work 80% FTE.
A Candidate Brief is attached and also on our careers page on our website. Please do check it out! We will be excited to hear from you!
Application is through CV and a covering letter explaining why you are excited by this opportunity and why you feel you are the right person for the job.
Closing Date for applications: Sunday 28th July 2024
Action on Poverty’s vision is a world free from poverty where everyone can work with pride for a better future
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Manager
35 hours per week
£36,000 PA
3% contributory pension
25 days holiday pro rata per annum in addition to public holidays.
The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU. Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement.
3 months probation
On the job training will be provided at all times to help develop your skills and knowledge.
After successful completion of probation, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey. Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback. Headway Surrey will provide 2 hours a week paid study time. The course should be completed within 6-12 weeks.
Training on Headway Surrey’s CRM database, Charitylog will be given.
A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work
JOB PURPOSE:
The main purpose of the role is to:
- Be part of Senior Management Team (SMT), attending weekly SMT meetings.
- Lead the development of an income generation strategy and the development, implementation and monitoring of income generation plan, including all fundraising initiatives, grant applications and other initiatives.
- Work with the Services Manager to obtain metrics on existing services and Finance Manager for costings and make recommendations to CEO to continue, modify or stop services.
- Work closely with the Services Manager to develop new services, including detailed market strategies and pricing plans. Obtain funding to implement new services.
- Develop Marketing & Communications Plan; implementation, collateral, brand, generate and nurture leads.
- Identify new prospects and collaborations and implement.
- Oversee social media and website activities
- Networking and build external relationships, to benefit key strands of income generation, client referral and volunteer support
- Manage hospital Link Worker and connected volunteers.
- Development of Fundraising Plan; development of all fundraising initiatives and grant applications; implementation and monitoring of grant applications and fundraising initiatives. Liaise with freelance fundraiser.
- Produce, monitor and review performance metrics and income for use with fundraising and marketing.
- Deputise for CEO as and when required
The Business Development Manager will play a key role in achieving Headway Surrey’s objectives to achieve our vision and mission:
Vision - To be known as the go to place for acquired brain injury in Surrey. Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.
Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.
Experience:
- Proven track record of success in business development, sales, fundraising and marketing.
- Proven track record for generating revenue through new business development.
- Proven track record of managing fundraising staff and volunteers to securing funding.
- Experience of writing and implementing Fundraising, Marketing and Communication Plans.
- Experience of building effective and productive relationships with a range of stakeholders, preferably spanning the voluntary, corporate and statutory sectors.
- Successful track record of staff and resource management experience in delivery objectives.
- Proven ability to engage and influence at senior level.
- Experience of representing and promoting organisations in public forums and meetings with internal and external stakeholders.
- Experience of building partnerships – developing and maintaining successful working and business relationships with stakeholders and clients.
- Experience of project planning and delivery, including monitoring and evaluation, and working to targets.
In addition, experience of speaking and presenting to stakeholders.
INITIALLY
To undertake an induction program given by the CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.
OTHER TASKS
To provide occasional support in the wider administration duties of the organisation as directed by the CEO.
Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
How to apply
For an informal telephone discussion ring
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Application Instructions
To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.
No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.
Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury
The client requests no contact from agencies or media sales.
Main Responsibilities
Communication and Relationships
- Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs.
- Communicate complex and sensitive information to stakeholders.
- Manage individuals and groups, including those who may be distressed by the information given to them.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
Knowledge, training and experience
- Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice.
- Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention.
- To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct.
- Maintain knowledge about current, evidence-based practice.
- To maintain a personal profile of professional development in accordance with professional requirements/governing bodies.
- Demonstrate knowledge of all relevant policies and procedures.
- To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals.
- Provide supervision to volunteers in group or individually as needed.
Analytical and judgment skills
- To work within given frameworks for good and best practice.
- To participate appropriately in meetings to plan and/or evaluate strategies of care.
- Responsible for the provision of accurate and timely data to support team and organisational needs.
Planning and organisational skills
- Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required.
- Manage own time and workload.
- Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness.
- Maintain personal identifiable and sensitive data according to information governance guidance and policy.
- Adhere to Information Governance policy and processes.
- Ensure incidents or near misses are reported.
- Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
- To have a high degree of self-awareness and use this to maintain own and others emotional well being.
- Be able to frequently manage individuals and groups in distress or in conflict with the information presented.
- Resilience to frequently encounter highly emotional circumstances.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Educational/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree in Counselling or Psychotherapy
- Registration with a professional body (e.g. HCPC, UKCP, BACP)
- Evidence of Continuing Professional Development
- Knowledge of best practice in delivering psychological interventions
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling)
- BACP accreditation and/or eligible for BACP accreditation
Skills and Abilities
Essential
- A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults.
- Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.
- Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression).
- Ability to provide support, supervision, and line-management to volunteers or staff as required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.
- Ability to manage own workload and own cases in accordance with best practice and clinical needs.
- Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems.
- Planning and organisational skills.
Experience
Essential
- Substantial post qualification experience in counselling or psychotherapy.
- Experience of working therapeutically with children and young people (pre and post bereavement).
Desirable
- Minimum of 300 hours of supervised clinical practice.
- Experience of providing clinical supervision.
Knowledge and Understanding
Essential
- Knowledge and understanding of bereavement, grief and its complications.
- Knowledge of safeguarding legislation and impact on practice.
- Understanding of the organisation as a charity.
Desirable
- Knowledge of current relevant legislation and government strategies.
Other
Essential
- Commitment to equal opportunities.
Recruitment Timetable
Application deadline: Monday 22nd July 2024
Interview date: 31st July and 1st August 2024
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
![Winstons-Wish-Lottery.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/winstons_wish_lottery_2024_06_24_08_33_55_am.jpg)
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV)
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/about the role
This is an exciting opportunity to join as an Administrator within our Clinical Effectiveness team.
As the team’s Administrator you will provide administrative services in support of the Clinical Effectiveness team and wider Delivered Services. Working with the Head of Clinical Effectiveness and the Clinical Operations Support Manager, the postholder will support the day-to-day operational running of the various processes and procedures to enable safe and effective service delivery to beneficiaries, liaising with internal and external stakeholders as required.
You will manage booking systems, travel arrangements for the Delivered Services team, and maintain internal resources like webpages, Teams channels, and databases. Additionally, you’ll ensure timely documentation delivery for meetings and committees and be responsible for monitoring the team inbox.
To apply, you should be a clear and logical thinker with experience in process-led development. You must have previous experience in an administrative support role, demonstrating strong organisational and time management skills. Confidence in using Office 365 and the ability to produce documents, including complex reports, is essential.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
The client requests no contact from agencies or media sales.
Closing date: 10th July
Application process: We would love to know why you would be the best person for this exciting position. Please ensure you apply with a supporting statement, detailing why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for an outstanding individual that will provide seamless, executive level assistance and support to our Director of People. This is an engaging & exciting role that sits at the heart of the organisation and has lots of touch points across the whole Society.
As the Executive Assistant to the Director, you will be essential in optimising the effectiveness of leadership. This role requires impeccable organisational skills and a sharp eye for detail. We are looking for someone who has the ability to provide high level administrative support, managing a complex calendar, co-ordinating travel, and scheduling high level meetings internal and external meetings with efficiency to ensure the best use of the Director’s time.
This role will require you to take exceptional quality minutes, accurately recording discussions during meetings, producing high level minutes that capture essential actions and decisions. Additionally, you will have the opportunity to use your advanced planning skills to proactively organise and prepare for upcoming meetings, engagements, and deadlines, adapting swiftly to changes with agility and foresight.
You are looking for someone to also research and craft senior level presentations and briefing notes that inform and drive strategic discussions. You will co-ordinate multiple high-level meetings, seamlessly arranging and overseeing logistics, ensuring all parties are well prepared and that outcomes align with objectives.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
You are a highly organised and detail-oriented professional who thrives in a fast-paced environment. You will bring;
- Proven experience in an executive assistant role with a focus on high-level administrative management.
- The ability to anticipate needs and execute tasks with precision and accuracy.
- Experience of producing high-quality minutes, reports, and presentations.
- Expertise in Microsoft Office and digital communication tools.
- Experience in responding to queries and concerns on behalf of the Director.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Here at Peabody, we have an opportunity for a Scheme Manager on a Permanent basis at one of our sheltered housing schemes in Acton.
We work hard to ensure we are providing for people whose needs have evolved as they’ve grown older.
We own and manage specialist homes for older people. These homes are designed to help them maintain, and in some cases increase, their independence.
We also have a wide programme of services and activities to help them connect with their community and lead richer lives.
Our scheme in Acton consists of 52 flats, has a large communal area with kitchen and a large garden. Our residents want to live independently with reassurance that there is help at hand should they need it!
As a Scheme Manager, you are personable, passionate and will flourish working with our older residents who may have complex needs or are vulnerable because of their health or physical disabilities.
What we’re looking for:
- Do you have experience of providing support to vulnerable adults?
- Do you have a housing management background or previous supported housing experience where you have delivered good customer care?
- Do you understand safeguarding and the importance of keeping accurate records?
If so, this role is perfect for you!
A bit about the role:
As a Scheme Manager (part time), you will share responsibility for the day-to-day housing management and services provided at these schemes.
You will share responsibility of managing the estate and monitor the services provided by others such as cleaners, contractors, or other stakeholders within Peabody.
Some of the key results include.
- You will ensure the scheme meets all statutory requirements in terms of health and safety (including fire safety).
- You will be responsible for resident satisfaction and ensure they feel safe, secure and respected.
- You will identify and assess residents needs to ensure they have the right level of support.
- You will report repairs and maintenance.
- You will work with other scheme managers across the service and provide cover if required.
Put simply, if you’ve ever wanted a job where you can really make a positive difference to someone’s life, this is it.
This role will require an Enhanced DBS check, a UK driver’s licence, and access to a vehicle.
A typical week will involve working 17.5 hours per week, three days (these can be flexible) 7 hours each day.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 30 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Scheme Manager (part time), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing date: 16th July 2024
Contract type Permanent
Weekly hours Between 9.00-5.00, over 3 days
Prospectus is delighted to be working with Cochrane who use research to enhance healthcare knowledge and influence better medical decisions. Whether you are a clinician, patient or carer, researcher, or policymaker, for the last 30 years, their evidence has provided a powerful tool to enhance your healthcare knowledge and decision-making. They are now currently looking to recruit for a new Junior Legal Officer.
In this position, you will support the Legal Counsel in providing legal advice to colleagues across the organisation, to enable them to manage risk and meet their legal and regulatory obligations. Duties will include reviewing and improving the Legal Team’s processes and ways of working, creating and maintaining legal policies and ensuring processes and guidance are fit for purpose. You will also be tasked with drafting, reviewing and negotiating a range of contracts and providing in-house training to colleagues across the wider organisation.
To be considered for this role you will be a qualified solicitor with some post qualification experience or be a paralegal/legal assistant with experience in a comparable role. You will have expertise in contracts law in one or more of the following areas: intellectual property, data protection, publishing, technology and ideally have worked within the charity/not-for-profit sector. Finally, the right candidate will have strong communication and organisational skills and a keen attention to detail.
Please note, this is a part-time role, 30 hours per week (can be spread over 4 or 5 days). This role is fully remote, with occasional travel to their London based office.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Field Officer - various locations overseas (January 2025 start date)
Full Time. Permanent
£25,956 increasing to £33,959 following completion of training
Location: Initial Field Officer training will be in Cambodia or Sri Lanka. First posting will be assigned across any of our global programmes.
This application opportunity should ONLY be taken up by individuals able to attend a selection day in south-west Scotland week commencing 14th October, and able to start training in mid January 2025.
The mission of the HALO Trust is: “To lead the effort to save lives and restore livelihoods for those affected by conflict”. HALO clears landmines, disposes of explosive ordnance including IEDs, and is involved in weapon control.
When you become a Field Officer in HALO, you join a team with a shared commitment to making a difference in some of the most vulnerable communities in the world. HALO offers a full training package for the role of Field Officer, and you do not require previous knowledge of landmine clearance or ordnance disposal.
HALO wants people who have a sense of adventure but are responsible and mature. We are looking for leaders who are resilient and self-motivated.
HALO’s Field Officers work across our programmes in various roles and with early responsibilities. You will need the aptitude to be able to function in dynamic and challenging environments and you should have demonstrable management and leadership skills.
HALO’s training will prepare you for deployment to one of our programmes where you could be leading between 250 and 1,000 local employees. On the Field Officer course you will receive technical training in mine clearance, basic explosive ordnance disposal and minefield survey. You will cover HALO’s finance, logistics, security and quality management systems. Once deployed to a programme, in addition to operational field work you will be involved in equipment auditing and maintenance, overseeing repair of vehicles, and writing reports and proposals.
Working for HALO is rewarding, but it is also physically and mentally demanding. Living and operating in remote locations in basic conditions can be wearing. You will be away from home for months on end. HALO Field Officers must be flexible and be willing to be posted to any of HALO's programmes.
You will work and live with staff from a range of backgrounds and cultures. You will need to be tolerant; you will need good interpersonal skills.
Working for HALO offers valuable personal and professional development, and for those who succeed we offer further training and development to support career progression.
No two days working for HALO are ever the same. Life is rarely dull, but working for HALO can be tough. However, if you genuinely want to make a difference to people's lives, it could be the job for you.
HALO has six values that all staff are expected to live by:
- Courage
- Discipline
- Integrity
- Respect for Others
- Loyalty
- Selfless Commitment
If you want to join HALO you must confirm you can meet these values.
If you are interested in joining HALO but are unable to meet the above dates, we will be running further Field Officer training in 2025. Keep an eye on the website
How to Apply
To apply, please submit your resume and cover letter (no more than 2 pages) outlining how your skills and experience match the requirements of the role by no later than 18th July 2024. If there is a sufficient calibre of applicants, we reserve the right to close the role earlier than the date noted.
** PLEASE NOTE THAT APPLICATIONS WITHOUT A COVER LETTER TAILORED TO THIS POSITION WILL NOT BE CONSIDERED**
The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and well-being of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.
Who we're looking for:
ESSENTIAL
- Experience: A strong history of relevant professional experience (experience outside of Mine Action is welcomed)
- Leadership: Demonstrated ability to lead and direct others, build effective relationships and develop potential
- Proactive: Able to identify problems and address them; self-motivated and able to work independently
- Team Work: Work effectively with others, committed to shared goals and willing to offer support
- Practical Ability: Will do whatever is required to get the job done; comfortable with physical labour and adept at picking up new practical skills
- Communication: Strong English language skills (C1) in oral and written communication; able to be both persuasive and diplomatic across cultures
- Resilience and Stamina: Able to cope with physically demanding conditions
- Computer/IT Skills: Thorough working knowledge of Microsoft Word and Excel
- Flexibility: Adaptable, and able to adjust to changing circumstances; willing to deploy to ANY global HALO programme at short notice.
- Driving licence: Full licence required
DESIRABLE
- STEM qualification or experience
- Project management
- Management of security and safety in a professional context
- Experience of working or living with people from different cultures
- Knowledge of languages such as Russian, Arabic, Portuguese or Spanish
Benefits of working at HALO
- Competitive salary from £25,956 to £33,959 after 6-months
- Living overseas allowance
- 49 days annual leave rising to 56 following 2 years service
- Accommodation and food
- Non contributory life assurance (3 x salary)
- Private medical health cover
- Non-contributory retirement savings plan
- Emergency medical insurance, including repatriation
Our selection process:
We are very proud of the quality of our Field Officer appointments and we invest in ensuring that are applicants can demonstrate their skills across a range of elements.
The selection process for the role of International Field Officer is as follows:
Stage 1 - Apply online
Stage 2 - Successful candidates will be invited to complete some online cognitive behavioral assessments
Stage 3 - Successful candidates will be invited to complete an online video interview covering elements of the role and environment
Stage 4 - Successful candidates will be invited to attend an live short interview over Teams
Stage 5 - Successful candidates will be invited to attend on-line selection event
Stage 6 - Successful candidates will attend a full day selection event in Scotland
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraiser
About Momentum Children’s Charity
We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.
The charity was founded in 2004 by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 9 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.
We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.
Our values
We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families, but also paves the way for how we work as a team.
We are personal
We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.
We are impactful
Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.
We are adaptable
We may be a relatively small charity, but we have big ambition and pride ourselves on being an adaptable workforce. Thanks to our small and responsive team, we can quickly learn from our successes and failures, making changes that are needed to evolve and ultimately help us reach new, ambitious goals. We’re not afraid to try new ideas, from any one on the team who might have one, and we’re committed to thinking outside of the box. So, whether you have a great idea for a new service or think there’s a better way to run team meetings, we are all ears.
We are trustworthy
Being approachable, open and honest is hugely important to us and allows us to build strong relationships with our families, supporters and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.
We are inclusive
We apply our policy of inclusivity, equality and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay and benefits.
We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities in order to improve the service we provide to the children and families we support.
We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.
Safeguarding
Safeguarding children is everyone’s responsibility.
All children and young people linked with Momentum Children’s Charity, wherever they are, whoever they are with, whatever they are doing, have the right to protection from neglect, physical, emotional and sexual abuse.
All members of the public, as well as professionals, have a responsibility for the protection of children and reporting concerns about a child’s welfare or safety.
Momentum Children’s Charity ensures statutory requirements concerning Disclosure and Barring Service checks are met, maintains an up-to-date Safeguarding policy and procedures, and provides safeguarding training to all staff and volunteers.
All Momentum Children’s Charity staff and volunteers who come into contact with the children, young people and their families will:
- Be able to identify potential indicators of abuse or neglect
- Have read the Safeguarding Policy
- Know their role and responsibilities within their team
- Know how to communicate and record concerns
- Know to act upon concerns in line with the principles and procedures for local child protection management and Working Together to Safeguard Children.
Therefore, all children and young people in contact with Momentum Children’s Charity will:
- Be treated with respect and afforded full civil and legal rights
- Be listened to and taken seriously, whatever their level of development or communication
- Be given time to do things for themselves, to understand and be understood
- Be involved in decisions that affect them
- Have their privacy respected at all times and in all places
- Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.
The wellbeing of a child is the paramount consideration in all circumstances.
Any offer of employment will be subject to Disclosure & Barring Service (DBS) check prior to employment start date.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Position: Corporate Fundraiser
Location: East Molesey office (opposite Hampton Court Station) with some home working
Reports to: Corporate Partnerships Lead
Hours: 32 hours per week (Monday to Friday)
Salary: £20,000-£21,600 pro rata (£25,000-£27,000 FTE)
Main Purpose of the Role
Momentum Children’s Charity’s fundraising team is highly ambitious, driven by our goal to help families of seriously ill children in London, Surrey and Sussex to keep moving forward. Corporate income currently comprises circa 18% of the overall income. But with our expansion in hospital partnership geography, and aspiration to provide support to more families in the future, the expansion of this income stream will be key to this growth.
Working with the Corporate Partnerships Lead, this person will enjoy helping to develop all facets of the corporate fundraising area, working with and forging relationships with businesses to develop opportunities, fundraising and charitable giving, provide outstanding stewardship and relationship management, as well as helping to research and grow a healthy, robust pipeline of new opportunities.
What we are looking for
To be successful you will have experience of working in a charity and ready to take the next step in your fundraising career. You will be self-motivated, collaborative, with strong organisational skills and an ability to set priorities and meet deadlines. We are lucky to work with some fantastic UK companies who recognise our passion, creativity and ability to work flexibly, and we are looking for someone who thrives on the variety which that brings.
Main Areas of Responsibility
- Work with the Corporate Lead to maximise current and new income, to ensure delivery of the annual target
- Provide a high level of partnership management through stewardship, and effective and regular communications
- Generate, develop, and implement ideas and opportunities to maximise partnerships for the benefit of the entire organisation, including fundraising, pro bono support, volunteering, and gifts in kind
- Support on the development and management of new corporate partners as assigned by the Corporate Lead
- Support the Corporate Lead with the development and maintenance of a dense corporate new business pipeline through ongoing research
- Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto the database system.
- Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Person Specification
Essential
- Knowledge or experience of working in a charity
- Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload
- Excellent verbal, written and presentation skills
- Numerate and literate
- Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
- Team player who can work on their own initiative to plan and manage their workload.
- Good working knowledge of MS Office and CRM databases.
Desirable
- Knowledge of Institute of Fundraising codes of practice.
- Fundraising, account management or sales experience in a client-facing environment.
Applications will be reviewed as received and interviews will be conducted throughout the recruitment period. Due to the high volume of applications, we may not be able to provide individual responses to all applicants. Please note that we are unable to provide sponsorship. Applicants must possess the necessary right to work eligibility in the UK.
Become a key player in our ambitious social enterprise which helps parents progress their careers and ultimately address gender equality in senior leadership.
Enjoy the benefits of a fully flexible, remote role within a fast-paced, inclusive and forward-thinking organisation.
Salary: £28,000 Full-time equivalent
Contract: 2.5 days per week, permanent, open to any form of flexible and
remote working (e.g., term-time only contract, job share, etc.).
Location: Remote, any UK location. You will be joining us for meetings in
London approximately once every two months (travel paid).
The job in a sentence
You will help grow applications to our award-winning Leaders Plus Fellowship programme by supporting our Digital Marketing Coordinator in effective marketing.
Job purpose
Are you passionate about helping leaders with young children advance to senior leadership roles whilst being present with their children? Are you an excellent comms all-rounder who enjoys working in a fast-paced environment, can repurpose content and doesn’t mind getting stuck into data management? If so, we want you on our team!
We are seeking a dynamic and highly organised Digital Marketing Executive who enjoys working collaboratively and getting stuff done.
Apply: Cover letter (max 1 page) and CV (max 2 pages) outlining how you fulfil the key requirements of the role and answering the following two questions:
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What attracted you to apply for this role?
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What top 5 successes do you bring where you could apply the learning to this role?
Please include the following with your application:
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A piece of writing you have produced for the web.
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A social media post you have created.
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Any additional skills, such as technical expertise or video editing experience. Feel free to include the type of platforms you have been working with e.g. Mailchimp.
Closing date: 15 July midnight
Interviews: 22 and 23 July
Ideal start: As soon as possible but we can wait for the right candidate
Questions to: Our central office e-mail address which can be found via our website.
We welcome applications to this Digital Marketing Executive role from all interested candidates regardless of gender, race, sexual orientation, disability, or family circumstances. We particularly welcome applications from colleagues currently underrepresented in our team including those who identify as from a minority group.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
What we do
Leaders Plus is an award-winning social enterprise dedicated to supporting leaders with babies and young children to progress in their leadership careers. Our flagship intervention is a 9-month award-winning Fellowship Programme for working parents which leads to promotion and therefore gender equality at the top.
Our social enterprise is at a crucial stage of growth, having grown steeply over the past years and this role will be critical in helping us to scale further. You will join a small team consisting of our CEO & Founder, our Programme Officer and Programme Coordinator who deliver the programme, a Digital Marketing Officer and an Executive Assistant, and a team of 6 freelancers who deliver our programmes and yourself. We value making a difference, excelling at work and enjoying our time off – at the moment we all work part-time and at the moment we are all off on Fridays.
Key Responsibilities
Things you will lead on as Digital Marketing Executive include:
Website Management: Keep our website updated to attract inquiries from employers and parents who are committed to gender equality and want to join our Fellowship.
Social Media: Schedule content on LinkedIn, Twitter/X, and Instagram. Engage with our community and key contacts to spread our mission.
Content Repurposing: Support with writing and adjusting copy that resonates with our audience, focusing on their needs and our mission.
Email Marketing: Manage and update our email lists on Mailchimp and our CRM system, ensuring our message reaches those who care about gender equality.
Showcase impact: Support with conducting research and or recording case studies or testimonials.
Outreach and PR: Ask other organisations and senior leaders to support our work and share what we do.
Podcast administration: Help produce the podcast, including asset creation e.g. socials, liaising with guests but not editing the podcast.
Team Support: Assist with research and support our communications team in various tasks to further our mission.
This role reports into the Digital Marketing Coordinator.
Questions about becoming our Digital Marketing Executive?
We’d love to hear from you. Get in touch via our central office e-mail address which can be found via our website.
We would love to meet:
(Please do apply even if you don‘t fulfil all criteria – some of our strongest applications in the past have been from surprise candidates!)
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You have experience in email marketing, social media content creation.
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You are highly organised and self-motivated, able to prioritise and juggle a varied and fast-paced workload. We know that when we ask you to do something, you get it done quickly or communicate proactively if priorities need to shift!
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You are extremely results-oriented and keep your focus on how many people apply to the programme (which is critical to how many people we can help get to senior leadership). You always ensure that you spend your time on tasks that get employers to work with us or get individuals to apply.
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You are resourceful and able to repurpose content in a way that is useful to employers and working parents.
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You take initiative and seize opportunities to achieve team goals. We know that when you are clear on our team goals, you will help us achieve those without us telling you every detail of what you need to do.
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You write good emails and can write solid content. We can tell you loosely what we want to communicate and you’ll write something which is clear and focused on the needs of the audience.
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You bring data management and technical communication skills. Because you own your work, we can let you get on with the job and you’ll remind us what needs to get done - we don’t need to follow up with you!
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You thrive in a dynamic environment and enjoy juggling things on multiple fronts. We know you are in control of your workload and will get things done, or otherwise let us know if we need to drop or change things.
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With a flexible and ‘can do’ approach. Things change quickly here and you aren’t fazed by that!
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You are good at managing upwards and working with a remote team. You tell us what you need from us and remind us when we forget!
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You are a team player committed to working collaboratively to achieve results. We are all working for the same thing and we will shift what we do if necessary to support the team goal. You’ll ask for help if needed and offer that help, too.
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You are excited to work in a small organisation and an entrepreneurial culture, willing to learn and get involved in activities outside of role remit when required
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role is within our crisis alternative emergency department (ED) service, which is an out of hours service providing a safe and welcoming space for people who present at A&E, feeling distressed and experiencing crisis. The service will work collaboratively with hospital Psychiatric Liaison Team (LPS) to ensure those in crisis are supported by the appropriate team. The service will operate 365 days a year from 5pm-1am across three ED’s in West London.
Staff within the service will triage, assess and provide face-to-face support to anyone who is experiencing mental health crisis. This will be person-centred and will be in various forms of de-escalation support; practical, emotional support, grounding techniques, safety planning, care/action planning etc. Staff within the service will work alongside LPS and escalate if clinical intervention is required. Staff will also actively participate in MDT discussions for frequent attenders and take a key role in initiating and promoting alternative crisis support in the aim of preventing A&E use. Staff in our Safe Space ED service are required to have experience in a mental health clinical setting (such as inpatient, A&E, or other clinical setting) however, they do not need to hold a clinical qualification for this role.
The Role
The role of the crisis practitioner will be to work collaboratively with LPS and service users to de-escalate crises in ED. The role will also involve triaging and assessing all clients accessing the service, alongside LPS. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with service users to improve mental wellbeing and reduction in A&E attendance. The crisis practitioner will also be responsible for linking in and signposting follow up support with our community Safe Space team. This role does not include clinical intervention. The crisis practitioner will be required to raise and follow up on safeguarding concerns, with support by the Team Manager.
Person Specification
- Minimum of 2 years working in clinical mental health services or settings
- Minimum of 2 years supporting clients experiencing severe mental health distress and crisis
- Minimum of 2 years supporting clients with moderate/severe mental health
- Extensive experience of managing challenging behaviour and dealing with clients with complex needs
About Us
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Project Manager for a key project running throughout the South West of England over the next three years.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused, charity and play a pivotal role in the development and delivery of a suite of programmes, focused on young people and their educators. This project has a particular focus on enhancing career readiness for underserved communities across the South West.
We are looking for an experienced, creative and proactive individual to join Young Enterprise as Project Manager.
We are looking for:
The Project Manager will have strong organisation and project management skills, including budget management and KPI monitoring and reporting. They need to maintain regular communications with stakeholders and be confident in reporting progress, both face-to-face and in written report form. The ability to develop and maintain extensive positive working relationships with internal and external stakeholders is essential to the role.
We are seeking an individual with a solution-focused attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. A successful track record of managing complex projects is essential. An understanding of education and school-centred programmes would be a distinct advantage.
Reporting to the South West and South and Mid-Wales Educational Partnerships Regional Manager, this role provides a real opportunity to help drive social mobility in the South West, and to ensure that young people across the region have access to vital skills and attributes for future life and work.
Full details can be found in the attached Job Description.
Why work for us?
- People-focussed with a friendly and supportive work-place culture
- An active commitment to equality and diversity
- Access to mentoring scheme with a corporate partner
- Generous holiday allowance of 7.2 weeks (pro rata)
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
This is a home-based role which requires the individual to be based within the South West of England.
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity via ChairtyJob by no later than midnight on 21st July 2024. Please note applications without a cover letter will not be considered.
Interviews will take place via Teams.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Are you passionate about sports and providing excellent customer service?
I am supporting a leading historical educational establishment located in Harrow search for a Deputy Sports Facilities Manager to oversee the day-to-day operations of their state-of-the-art sports facilities, including a fitness centre, pool, and sports hall.
Your Deputy Sports Manager benefits will include:
- free lunch
- free parking
- automatic enrolment in the school's pension scheme
- use of the school's sports facilities such as the swimming pool, gym, and running track.
- subsidised membership of the tennis, golf, angling and social clubs
Your Day-to-Day Tasks will include:
- Management of staff and ensure high standards of customer care
- Overseeing bookings and ensure facilities are well-maintained
- Implementation of strategies to grow the business and meet financial targets
- Training and developing staff
- To deputise for the Sports Facilities Manager
You will:
- Prioritise safety: Ensure all health and safety protocols are followed meticulously. You'll assist the Sports Facilities Manager in conducting annual reviews and maintaining a safe environment for everyone.
- Incident Management: Respond to accidents and incidents by logging them accurately, completing reports thoroughly, and taking appropriate follow-up actions.
- Preventative Maintenance: Oversee a system for reporting and logging faults in the building, furniture, and equipment. Ensure staff understand these procedures and follow them to prevent potential problems.
Your Skills, Attributes and Experience will include:
- Experienced in managing sports facilities and customer service teams
- Motivational and able to lead by example
- Strong with IT and have an eye for detail
- A relationship builder with a passion for sport
To Apply
This location is hard to reach via public transport therefore be able to drive would be an advantage.
This role requires an enhanced DBS check. As part of the application process, you will be asked to provide two references.
This is an important vacancy, and CVs will be reviewed upon submission, please ensure that you apply without delay to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
2nd Line IT Support Engineer
Based in Stanmore/Berkshire - onsite
Salary circa £30,000 - £35,000 per annum dependent upon experience.
As a successful 2nd Line IT Support Engineer, you will have strong communication skills and a desire to provide outstanding service to Norwood’s client base. If you want you to join our dynamic team as a 2nd Line IT Support Engineer, please apply!
ABOUT THE ROLE
The role of the 2nd Line IT Support Engineer will involve working as part of a team providing 1st and 2nd line remote and on-site support to the services across London and a site in Berkshire. The ideal candidate for the 2nd Line IT Support Engineer role will have at least 3-6 years of experience in Windows Server and Desktop focused IT support. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. . You will have strong expertise and the ability to provide rapid solutions and working flexibly in resolving and further investigating possible escalations.
MAIN DUTIES AND RESPONSIBILITIES
- Managing and maintaining computer hardware and software issues from logging to resolution, to ensure high levels of availability of the supported business applications.
- Liaising internally and externally with technical support companies and suppliers and working alongside the IT Manager and Application Support team, the role of 2nd Line IT Support Engineer will involve the following tasks:
- Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.
- Liaising with Support Companies to get issues fixed.
- Configuring, installing and supporting any client hardware and software.
- Configuring, installing and supporting mobile devices and internal phone systems.
- Assisting with new user desk setups, desk moves and associated cabling.
- Processing new and leaver’s accounts.
- Maintaining Asset register of all IT equipment.
- Managing, assessing, and reporting on project activities to meet deadlines.
- Focus on solving customer’s problems, striving to understand their needs.
- Be aware of the key IT and cyber risks, proactively operating to minimise these risks within the remit of the role, acting quickly to notify of any potential or identified IT risks through the appropriate incidents and escalations process
- Maintaining end-user computing solutions including physical desktops, mobile devices (laptops, tablets, smart phones), printers, and end-device security including remote access technologies.
- To be a car driver and have access to a car during office hours and willing to drive between locations.
ESSENTIAL TECHNICAL SKILLS
- Windows Server 2016/2019
- Windows 10/11 desktop systems
- Microsoft Azure
- Office 365 and the MS Office Suite
- Microsoft Exchange, Teams, OneDrive, SharePoint
- Active Directory
- Group Policy, DNS, DHCP
- Desktop Deployment Services
- Networking (Switching/VLANs/Routing/Firewalls – Cisco and HP preferable)
- Email and Web Filtering Systems
- Managed Antivirus
- Enterprise Wireless administration
- Printer Management
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest 2nd Line Support Engineer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.