It Support Jobs

Individual Giving Fundraiser

Location: Oxfordshire
Salary: £34,000 (depending on experience)
Hours: 35
Department: Fundraising
Job Type: Full time
Contract Type: Permanent

RABI is at the heart of farming, providing practical, financial and mental health support across England and Wales. Our grants empower farming people to become financially resilient, so short-term monetary problems don’t create negative life-changing impacts. Our mental health support builds emotional resilience to meet the many challenges that farming brings. These services are complemented by RABI’s free 24/7 helpline and our team of regionally based Support Managers, who provide professional information, advice and guidance.

Summary and key purpose

This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.

Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.

A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.

Your expertise and skills:

To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.

Key responsibilities:

- Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
- Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
- Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
- Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
- Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
- Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
- Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
- Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
- Develop and maintain good working relationships and liaison with other members of RABI staff.
- Take part and contribute to team meetings.
- Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
- Liaise with volunteers, clients, contractors and other stakeholders as necessary.
- Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
- Perform any other reasonable task as required by the Charity.

As a newly formed department, there is a significant opportunity for career progression for the right candidate.

Person Specification:

Essential

- Marketing or direct marketing or marketing qualification.
- Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
- Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
- Planning, delivering and managing individual giving programmes.
- Delivering donor recruitment and retention projects from initiation to completion.
- Proven track record of meeting or exceeding targets from unrestricted donations.
- Presenting confidently to a variety of audiences.
- Building relationships and maximising engagement with donors and supporters
- Able to create and tailor engaging and emotive copy for a range of different channels.
- Empathy with the goals and objectives of RABI.
- A positive and creative approach to work, with the ability to multitask.
- Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
- Ability to record accurate data and work with a CRM system
- Self-motivated and confident in working, both independently and in teams
- Good communicator, including face-to-face, phone, in writing and via remote communications.
- Good written and numeracy skills.
- Ability to manage time effectively, prioritise workload and plan-ahead.
- Good IT skills (MS Office including Excel and Word).
- Understanding of Data Protection and fundraising regulations, compliance and best practice.
- Proficiency in using Microsoft Office

Desirable

- Knowledge of targeting, segmentation and response analysis.
- Knowledge of testing, validation and taking campaign learnings forward.
- Knowledge of print and online production processes.
- Understanding of the Gift Aid process.
- Voluntary sector experience.
- A full UK driving license.
- Experience of database use
- Experience of fundraising platforms such as Just Giving.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

Benefits

- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%
- Life assurance from day one
- Access to our Employee Assistance Programme

REF-218423

RECRUITING NOW FOR EMPLOYMENT ADVISOR (EA) IN TALKING THERAPIES 

Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)

Location:  Although employed by Hillside Clubhouse, EA in iCope staff will be co-located and embedded within the NHS Talking Therapies team.  This post will be mainly located at the North iCope Centre - 10 Manor Gardens London N7 6ER. You will also spend time working in community-based settings as required across Islington. 

Working format: Based onsite within the clinical teams as well as the option of some home working (a maximum of 2 days per week as agreed with your manager) 

Contract: Full-time and permanent

Job description

This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.  

Hillside Clubhouse is a leading mental health charity offering a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing. 

Hillside Clubhouse operates an established Employment Advice (EA) service integrated into NHS Talking Therapies.  The programme aims to support Islington residents who are assessed within Talking Therapies and who require employment advice.

The EAs in Talking Therapies initiative was designed as an integrated employment and mental health service to improve both mental health and employment outcomes. EAs are part of the Talking Therapies team and work alongside therapists to provide employment support to assist clients remain in work, return to work, or find employment.  This takes the form of personalised support for the client backed up by an action plan detailing the client’s employment goals and the actions that the client, the therapist, and the EA agree to take to meet these goals.  

  

Overall aim 

Talking Therapies is an NHS Programme that provides evidence based psychological therapies to treat people with mild to moderate and moderate to severe depression and anxiety disorders.  

The new Employment Advisor (EA) will work within the Islington NHS Talking Therapies provision. They will work one-to-one with a caseload of between 25-35 clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work. 

You will primarily fulfil these duties by providing information, advice and guidance to clients who choose to receive employment support. The support aims to empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate. 

This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.  

Method of working 

EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES 

1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone. 

2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.

3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career. 

4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances). 

5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary. 

6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities. 

7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.

8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service. 

9. Regularly attend team and other meetings as reasonably expected. 

10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring both the NHS and Hillside Clubhouse databases are kept up to date and paperwork compliant.

11. Receive regular supervision and training to meet individual, team and organisation’s needs. 

12. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

13. Comply with and actively promote all Hillside policies and procedures including Equality and Diversity, safeguarding and data protection. 

14. Perform other tasks as required by your manager. 

The role holder must also: 

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level. 

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases. 

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organisation’s needs. 

5. Comply with and actively promote all Hillside Clubhouse policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974. 

This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager. 

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter. 

Application Instructions 

Please submit your CV and a covering letter detailing how you meet the responsibilities and duties of the role. 

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions. 
 
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

Prison Facilitator - HMP Isle of Wight

Location: HMP Isle of Wight
Salary: £27,584
Hours: 35 hours
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Isle of Wight. You will be working across both sites, HMP Albany and HMP Parkhurst during your working week.  Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to improve their skills.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Closing date: 17th December 2024. Please note, the role will close early if we find a suitable applicant.
Interviews to be held on a rolling schedule

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218319

Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Officer- Events in order to cover period of 12 months.

As a Fundraising Officer, you will play a pivotal role in the Community, Events, and Products Fundraising team. From planning and delivering impactful supporter journeys to creating memorable event-day experiences, you’ll help foster strong relationships with the charity supporters.

What You’ll Do:

• Project manage end to end fundraising activities, from briefs to evaluation, ensuring everything runs smoothly and within budget.
• Proactively support and steward participants through personalised calls, emails, and digital communications, enhancing their experience with the charity.
• Deliver outstanding event day experiences, support third party events, and engage with supporters face to face.
• Use data insights to evaluate projects, optimize strategies, and provide comprehensive reports with actionable recommendations.
• Collaborate with internal teams and external agencies to ensure all activities align with the charity’s brand and policies.
• Share inspiring supporter stories that bring the charity’s mission to life across media and digital channels.

Essential Skills & Experience:

• Proven success in managing fundraising or volunteer activities and achieving targets.
• Exceptional communication and interpersonal skills, with the ability to motivate and engage fundraisers.
• Strong project management skills, able to juggle multiple deadlines and initiatives.
• Data-driven approach with the ability to analyse performance and adjust tactics effectively.
• Experience with digital tools, databases, and IT systems relevant to fundraising.

Salary: £35,702 inc. LW

Contract type:  Full-time,  12 months FTC

Location-  London, hybrid working with 2 days a week in the office

Closing date: ASAP

Recruitment process: Cv and Supporting Statement to [email protected]

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role Overview:

The Talent Set is delighted to be working with a fantastic charity as they search for their new Trusts and Foundations Manager.

You will be joining the organisation’s vibrant and expanding Fundraising team, where your primary focus will be on researching charitable trusts and foundations, preparing and submitting compelling funding applications, and nurturing relationships with both current and potential donors. In addition to trust fundraising, you will contribute to generating income across a variety of other fundraising streams, playing a vital role in supporting the team’s overarching goals.

Key Responsibilities:

• Proactively research and identify charitable trusts with potential to support the organisation’s initiatives, while maximising opportunities with existing trust relationships.
• Cultivate and maintain strong relationships with trust representatives, fostering long-term partnerships.
• Prepare, submit, and monitor funding applications to charitable trusts. Accurately record submissions, track outcomes, and ensure timely acknowledgment of donations.
• Update and maintain the CRM system to ensure all activities, communications, donations, and key details are accurately documented.
• Conduct statistical and background research to support the cultivation of new and existing trust relationships.
• Oversee trust income tracking for Finance purposes, ensuring all grants and donations are accurately coded and any restrictions are clearly noted.
• Produce monthly reports on trust income received and other relevant metrics.
• Assist with regular and individual giving, corporate donations, legacy fundraising, and other income streams as needed.
• Provide general administrative assistance and contribute to the broader efforts of the Fundraising team.
•  

Person Specification:

• At least three years of successful trust fundraising experience, with a strong understanding of fundraising disciplines.
• A proactive team player who thrives in collaboration but is equally self-motivated and capable of working independently.
• Exceptional ability to communicate effectively across various mediums, including face-to-face, telephone, virtual meetings, and written correspondence.
• Skilled at conveying complex information in a clear, concise, and engaging manner.
• Enthusiastic and agile, with the ability to prioritise tasks and manage a diverse workload in a dynamic, fast-paced environment.
• Advanced IT skills with the ability to efficiently utilise digital tools and platforms.
• A genuine affinity with the charity's goals and objectives, demonstrating a strong understanding and commitment to its mission.

What’s On Offer:

• A competitive salary of £30,000 to £34,000 for the successful candidate.
• A flexible working pattern with just 1-day per-week in the charity’s Oxfordshire office.
• A permanent role in a growing organisation that fosters growth and learning.

Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are looking for an experienced and passionate Mental Health & Money Advice Team Leader to work as part of our Mental Health and Money Advice Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone.

The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Adferiad Recovery in Wales, Change Mental Health in Scotland and Mindwise in Northern Ireland

How you will make a difference

Managing Mental Health and Money Advisers/ Team

I use my experience as a Manager/Team Leader to support and develop the team I manage. I work as part of a team including the Head of MHMA and the Service Manager, ensuring quality is paramount and supporting the team in doing so. I directly manage a team of advisers, undertaking monthly reviews, appraisals and dealing with annual leave and other matters. I cover some of the service managers duties during annual leave and other absence.

I will work with the following people and teams

• Quality Team
• Wider national programmes team
• MHMA teams in other nations

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Do you want to work with a leading social justice charity organisation supporting those in need?

 

Are you keen to make a difference to people who want to be heard?

 

Then come and join us here at VoiceAbility.

 

About the role?

Reporting to the Bid Manager you will:

• Plan, write, edit and submit tenders owning an opportunity through all stages from tender release to submission
• Research and review opportunities, identifying key requirements and communicating the requirements effectively with internal and external stakeholders
• Obtain information required to produce compelling, high-quality bids from internal and external stakeholders, including through own research
• Effectively work to bid project milestones to ensure timely submission
• Work collaboratively with key members of the operational teams to ensure that ways of working are positioned in line with USPs and agreed win themes
• Undertake in-team quality control of other writers’ bids to ensure that all submissions are the highest-possible quality
• Review submissions to drive continuous improvement through analysis of feedback, taking account of market knowledge and suggesting changes/improvements
• Continually update the information library for future bids, ensuring good knowledge of market competitors
• Work well with the wider team to ensure coordination and compliance of the defined bid process is maintained

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services.  We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years.  We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About you

We are seeking a Bid Writer to enhance our Business and Strategy Team. Experience in bid writing is desired, but not essential. We would like to hear from you if you are looking to enhance your writing skills and experience to create high-quality commercial bids. You should have good project management skills and be able to bring information from various sources into compelling written proposals. We welcome applicants who have recently graduated from university with a degree that demonstrates excellent analytical and writing skills. Reporting to the Bid Manager you will be a supportive team member able to work in a fast-paced environment, with competing deadlines and able to use your excellent communication skills to influence key stakeholders. Having experience of Local Government tendering would be an advantage.

Benefits

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on the advert page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 2nd December 2024; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date.

Want to know more about VoiceAbility and the role? Click to apply to see more details. 

37 hours per week / Permanent / Based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Working within the Impact and Improvement Team, you will be responsible for championing data-driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will build engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBox and other analytics platforms and help to upskill data literacy skills across the organisation.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Improvement and Impact to identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Working closely with business system owners, the Head of Improvement and Impact and IT Managed Service Provider to establish high quality systems and tools for capturing, organising and using data
• Act as the lead for our built on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem-solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

We have an exciting opportunity to join our Fundraising team as Philanthropy Lead.

Jewish Care’s Fundraising team must raise £20m in donations for 2024/25, to ensure we can continue to deliver quality care services for the Jewish community. From April 2024, this has also included Jami’s services, supporting those in our community who are impacted by mental illness.

You will collaborate with the Senior Philanthropy Manager, helping to meet the Philanthropy Team’s target of £10.7m within the broader Fundraising team's goal. You’ll play a pivotal role in growing our portfolio of key supporters, as well managing a number of existing relationships and providing support for a number of Philanthropy Events.

This post is working an average of 36.25 hours per week, Monday to Friday with some occasional out of hours working for fundraising events.

What you will be doing:

Prospect Management and Patron Programme Growth

Driving engagement with new supporter prospects and manage Patron Programme growth.
Conducting research and outreach for new supporters.
Organising small engagement events for new and existing key supporters.
Nurturing important relationships through bespoke stewardship initiatives.

Coordination of Key Jami Supporters

Managing Jami’s supporter portfolio, focusing on high-net-worth individuals.
Maintaining supporter records, stewarding supporters in a timely fashion, and creating tailored communications.
Recruiting and coordinating high-net-worth individuals to host events like Jami Mental Health Awareness Week dinners.

Philanthropy Team Support

Playing an integral role in supporting with the organisation of Jewish Care’s Annual Fundraising Dinner, as well as other Philanthropy events and projects.  
Assisting in crafting bespoke proposals and update reports.

Fundraising Team Support

Supporting other teams within Fundraising & Marketing as needed and provide flexibility for event-based evening or weekend work.

What you will need:

Experience of working in similar fundraising/ Philanthropy role (E)
Experience building effective relationships with supporters (E)
Project or event management experience (E)
Knowledge of philanthropy fundraising and the UK Jewish community (D)
Relationship-building skills, especially with high-net-worth individuals (E)
Strong project management skills and goal orientation (E)
Excellent written, verbal, and IT skills, including experience with Raisers Edge or similar databases (E)
Team-oriented and adaptable to hybrid working
Detail-oriented with a proactive approach to learning and skill development

Why Join Us?

Become part of a dedicated team making a tangible difference in the Jewish community, offering support to those who need it most.

About Us

Together for Short Lives is the UK’s leading charity for Children’s Palliative Care. We are here to make sure that children with life-limiting and life-threatening conditions and their families can make the most of every moment they have together, whether that’s for years, months or only hours.

Through our family support team and helpline we provide families of seriously ill children with emotional, financial and practical support and advice. We champion and support palliative care professionals with training and resources. We work to influence policy making and Government to secure more investment in children’s palliative care. And through working with our corporate partners we raise £millions to support local children’s hospices directly.

Our vision is that every family caring for a seriously ill child has access to the high-quality care and support they need, when and where they need it.

With high quality children’s palliative care, seriously ill children can experience the joy, fun, and magic that every childhood needs. Because every childhood needs magic, no matter how short it might be.

The role

Together for Short Lives is looking to recruit a Director of Finance and Resources.

Working closely with the Chief Executive and the rest of the Executive Team, the Director of Finance and Resources has overall responsibility for all Finance, Administrative, IT and Human Resources for the charity. You will also act as Company Secretary, supporting the Board and committees to ensure effective governance of the charity. 

As a member of the Executive team you will contribute to the strategic direction and sustainability of the organisation while ensuring its vision and core values are upheld.

About you

• Be a qualified accountant with significant strategic and operational senior management experience in a financial role and significant post qualification experience working in the commercial or not for profit sector ideally with some experience within the charity sector.
• Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service.
• Be financially and politically aware, bringing a high level of knowledge on the delivery of good financial control and financial governance ensuring that an effective service is delivered.
• Be a strong leader able to communicate well with your peers and team members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders.
• Excellent self-presentation, drive and enthusiasm. Empathy for the ethos of Together for Short Lives and demonstrable interest and enthusiasm for the vision and mission of the organisation

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• Salary £70,000 - £75,000
• Flexible working
• 25 days holiday with option to buy extra days
• Cycle to work scheme
• Pension  - 6.5% contribution from Employer
• Death in Service

For a candidate pack which contains a job description and full details on how to apply, please contact our retained consultant Nicola Shaw at Morgan Law 

Closing date: Sunday 22nd  December

Interview date: Thursday 9th January

An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor - Digital Skills, starting in January 2025.

Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.

The primary responsibility of the Digital Skills Tutor will be to design and deliver high quality, learner-centred teaching, and learning and assessment experiences to our employed and unemployed adult learners from Entry level to Level 1, while supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a part-time, term-time only role.  The working hours will be discussed and agreed at interview stage.

Key responsibilities of the role include:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly
• Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development
• Maintain accurate records of learners' attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements

Administration

• To carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly
• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students
• To develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff

Knowledge, Skills and Experience:

Essential

• Practical work experience as an ICT Tutor, demonstrating hands-on knowledge and skills applicable to real-world scenarios
• Experience of teaching adult learners and an understanding of appropriate teaching strategies in a similar role
• Experience of devising course outlines and schemes of work
• Experience of managing mixed groups of learners
• Knowledge and experience of working with a variety of exam boards
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system
• Experience of working/teaching refugees and or asylum seekers
• Basic understanding of cybersecurity principles and practices to impart essential knowledge to students
• The ability to speak a community language

Qualifications:

Essential

• Level 3 or above subject specialism qualification, such as IT User Skills,
• A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 8 December 2024 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended. 

We are recruiting two Mentoring Project Officers to support the Project Manager in delivering our high-quality 1-year Mentoring Programme that supports young carers aged 14-16 to achieve goals tailored to their needs. Each cohort will be delivered through a combination of 1:1 mentoring and monthly groups with a maximum of 8 mentees and 2 mentors. The programme aims to help the mentees improve their educational attainment, identify routes into further and/or higher education and apprenticeships, increase independence skills, build confidence, access appropriate services, reduce isolation and build resilience. 

We are looking for an individual who is passionate about supporting young carers to reach their full potential. We do not expect you to have direct experience of mentoring nor working with young carers but we do expect you to have empathy, good listening skills and a strong knowledge of the needs and common challenges of young people aged 14-16 with a desire to make a real difference in their lives.

You will be responsible for building and maintaining strong partnerships with community organisations and to generate and maintain steady referrals to the programme. You will be required to assess young carers’ needs and in conjunction with the other Mentoring Project Officer, deliver one-to-one and group support to the mentees, carefully monitoring their progress. Further to this, you will be responsible for responding to safeguarding concerns and maintaining strong professional boundaries.

We welcome and encourage applications from people of all backgrounds, particularly those with a lived experience of having caring responsibilities. If you think you have the skills and experience to be one of our new Mentoring Projects Officers, we would love to hear from you.

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Main duties and responsibilities

Partnerships and Referrals

1. To work with schools, local carer services and community organisations to create and develop referral and access pathways into and out of the mentoring programme and to promote the programme as widely as possible.

2. To ensure partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis

3. Provided consent is gained, to report back to the referral organisations to highlight progress that is achieved through the mentoring programme as well as any challenges.

4. To set up and deliver regular school outreach sessions to generate referrals

5. To represent YCDT an any relevant external networking meetings

Young Carer Assessments and Support

1. To carry out thorough assessments of young carers referred to YCDT to understand their support needs in order to provide appropriate mentoring.

2. To explain the Mentoring Programme to young carers who may have never heard of the term ‘mentoring’ before.

3. To build relationships of trust with the young carers so that they can inform you of any problems arising within the mentoring sessions and so that you can effectively track their progress.

4. To provide between 4-6 one-to-one mentoring sessions for each mentee.

5. To deliver 6 x monthly group work sessions for each mentee with an anticipated total of 16 cohorts per annum.

6. At the end of each group work cohort to jointly deliver a celebration activity.

7. To transport young carers to and from each group work session and celebration event.

8. To keep in contact with your mentees throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.

9. With each mentee, to write a support plan upon completing the programme to identify continued community support.

Monitoring and Evaluation

1. To ensure our Lamplight CRM is up to date and has accurate information, including updating case notes and safeguarding concerns in a timely manner.

2. To ensure you and the other mentor complete session reports after each mentoring session and complete an Outcomes Star at the initial assessment, midway through the mentoring and upon completion.

3. To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.

4. To attend regular supervisory sessions with the Service Manager and produce verbal/written reports on the programme as appropriate.

 

Other Duties

1. In conjunction with the Service Manager, support the delivery of an annual Young Adult Carer Aspirations Conference.

2. To jointly design and develop the group work sessions and adapt to feedback as needed.

3. To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.

4. To act at all times in compliance with all policies and procedures of YCDT and ensure systems are managed in line with GDPR.

5. To undertake training relevant to the job in order to keep up to date with issues relevant to providing good service for young carers and our partners.

6. To undertake any other appropriate duties relevant to the post.

 

Further Information

• You must have the right to work in the UK to apply for this job

• You will need to hold a full, clean driving licence and have use of a car

• You must adhere to YCDT’s Equal Opportunities at all times

• Your employment at YCDT is subject to two satisfactory references and an enhanced DBS check

• There is a 3-month probation period for this role

• In your supporting statement, please demonstrate how you meet the person specification of this post and explain why you would like to work for YCDT

Person Specification

Skills and Experience - Essential / Desirable (E or D)

Working with young people

Experience of supporting young people’s education and personal development (E)

Experience of mentoring and/or working in the education system (D)

Communication skills, training and outreach

Strong communication skills including listening skills and empathy (E)

Excellent IT skills, the ability to use spreadsheets, databases and emails effectively (E)

Full driving licence and own transport and willing to travel across the region (E)

Confident speaking to professionals and ability to promote service (E)

Experience delivering group work sessions (D)

Programme Management

Excellent programme management, planning and coordination experience (D)

Experience of monitoring and evaluating programmes effectively (D)

Highly competent in prioritising workloads, with strong organisational skills (E)

Knowledge

Good knowledge of the education system and accessing educational opportunities (D)

Knowledge and understanding of the issues faced by young carers (D)

Knowledge of support organisations and potential referral partners (D)

Good knowledge of safeguarding practices (E)

Personal attributes

Ability to work within a team as well as independently (E)

Committed to YCDT’s mission, vision and values (E)

Sound judgement, able to overcome challenges in a calm and professional manner (E)

Highly motivated with energy and determination to achieve great results (E)

Trustworthy, non-judgmental, caring, proactive, self-motivated and hardworking (E)

Are you ready to take the next step in your career by managing impactful partnerships and raising vital funds to support St Mungo’s mission to end homelessness?

We are looking for a Corporate Partnerships Coordinator to join our high-performing Corporate Partnerships team, managing a portfolio of corporate partners giving significant support to fund essential services. You’ll focus on cultivating, growing, and renewing partnerships, collaborating with internal and external stakeholders to ensure a smooth supporter experience and contribute to the ambitious fundraising goals of St Mungo’s.

The role of Corporate Partnerships Coordinator (Account Management) offers a unique opportunity for personal and professional growth, with ample support to develop your skills and make a real impact on the lives of the people we serve.

In this role, you will:

• Proactively manage a portfolio of corporate partners, aiming to exceed fundraising targets.
• Lead the delivery of partnerships by coordinating with internal teams and building strong relationships with corporate contacts.
• Develop consistent account management plans and provide partners with compelling impact reports.
• Work with teams across St Mungo’s to create engagement opportunities for partners and advance St Mungo’s objectives.
• Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We’re looking for someone with excellent organisational skills, a proactive approach, and a passion for making a difference. Whether you’re seasoned in account management or have experience in a fundraising environment, you’ll thrive in this role if you can demonstrate:

• Proven experience managing a portfolio of corporate accounts, ideally within a fundraising context.
• Strong project management skills, with the ability to meet deadlines and handle multiple priorities.
• Clear and effective communication skills, both written and verbal.
• Ability to translate strategic objectives into actionable plans.
• Proficiency in IT, especially Microsoft Office and databases such as Raiser’s Edge.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 4 December 2024

Interview and assessments on: 16-17 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Work setting: Hybrid (2 days a week from home)

Salary: £34,000 - £38,000

Contract: Permanent

Hours: Full-time (37.5 hours per week)

Location: London

Are you passionate about making a real difference? Are you used to engaging with diverse communities? Do you have experience of working in a client/customer facing role and dealing with a variety of external stakeholders? Do you hold excellent organisational and project management skills?

TPP are recruiting a Engagement and Event Coordinator on behalf of our client, an international charity focused on supporting people facing severe health issues.

Benefits:

• 25 days' holiday per annum plus public holidays, increasing after two years' service by one day per year (up to a maximum of four additional days per year)
• 5% Employer Pension Contribution
• Corporate Eye Care Scheme
• Life Assurance (4 times basic salary)
• Cycle to Work Scheme
• Season Ticket Loans

The Role:

As a Engagement and Event Coordinator, you will help expand the database of volunteers and save more lives. This role is central to the client's mission and we're looking for someone who is excited to engage with diverse communities, support patients and their families, and manage impactful volunteer recruitment events across the UK.

Main responsibilities:

• Develop and manage volunteer recruitment events nationwide.
• Engage with patients and their families to create compelling appeals that raise awareness and increase volunteer registrations.
• Lead presentations and training sessions for volunteers, communities, and corporate groups to inspire participation in drives.
• Collaborate with marketing and PR teams to optimise event visibility and support patient-led campaigns.
• Work towards volunteer recruitment KPIs and targets while maintaining detailed records in our database.

Essential requirements:

• Experience in a client-facing or support role, with strong communication and organisational skills.
• Sensitivity and empathy when working with individuals facing difficult circumstances.
• A full UK driving licence and willingness to travel regularly across the UK.
• Excellent IT skills, with experience using databases and managing digital communications.

Note: Due to the nature of this role, some evening and weekend work might be required. Toil will be given.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.