It service delivery manager jobs in south tottenham, greater london
The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.
With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.
The Volunteer Relationship Manager will be required to:
- Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
- Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
- Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
- Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
- Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
- Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
- Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
- Diversity, Equity and Belonging
- Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
- Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy
- Ensure diversity equity and belonging is an integral aspect of volunteers
Qualifications and/or Knowledge (essential)
- Be educated to degree level or equivalent through experience
- Knowledge of best practices in volunteering, safeguarding, and inclusion
- Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation
Experience (essential)
- Have proven experience in volunteer management and implementation of volunteer programmes
- Have experience of successfully managing a project or team
Experience (desirable)
- Experience of working in the voluntary sector, NHS, or public sector
- Experience of working in a membership organisation
Aptitude and Abilities (essential)
- Strong ability to recruit, train, and support diverse groups of volunteers
- Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals.
- Be able to manage a delegated budget and contribute to financial planning and budget setting activity
- Have the ability to think strategically and to develop and present plans clearly
- Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines
- Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
- Have evidence of well developed communication skills (written, verbal and digital) with the ability to
engage with a wide range of stakeholders
Values
- Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
- Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
- Flexible attitude to working hours
- Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
- Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision
Other (important)
- Be eligible to work in the UK
- Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
Some of the things that we are looking for in our Community Manager:
- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs.
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Knowledge and understanding of In-form client management system.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues.
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential
Some of the things you would be responsible for as a Community Manager:
- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.
So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes.
Emmaus Greenwich supports people to move on from homelessness




Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
Turn2us and its partners have secured £1.5 million from The National Lottery Community Fund to deliver an ambitious and innovative new programme that will support charities in England and Scotland to empower diverse and marginalised communities to respond to climate change and to get their voices heard in environmental policy and media debates.It will focus on Disabled people, those facing financial insecurity and people from ethnic minority communities. These voices are often the least heard from in national and local debates on our environment. This new work aims to change that.
As part of this programme, The National Lottery Community Fund have funded the creation of an Engagement Manager post at Turn2us to work with those facing financial insecurity. The Engagement Manager employed by Turn2us will deliver activity with smaller charities and grassroots organisations supporting those facing financial insecurity that:
- Increases awareness of the impact of environmental change and related policy on different communities
- Listens to people in these communities to find out what actions they want charities and local government to take
- Develops shared local environmental policy priorities and empowers these organisations to advocate directly to local and national policy makers
- Identifies actions that these organisations can take to support communities to respond to climate change, and helps organisations to implement them
- Identifies people with lived experience to receive hands on training in order to act as diverse champions to media and policy makers
They will work closely with Community Engagement Managers employed by Disability Rights UK, and Race Equality Foundation, focussed on reaching organisations supporting Disabled people and people from ethnic minority communities.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Closing date: 06/05/2025, 23:59
Interview date: w/c 19/05/25
Our client is a national charity tackling financial insecurity and its structural causes. They work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive. Prospectus are proud to be supporting this amazing organisation in the search for a Head of Information Programmes.
This role leads the planning, delivery and evaluation of the organisation's Information Programmes which through the design and promotion of effective digital tools support the improvement of people’s financial security. Aligning the delivery and development of information services through partners, integrated programmes and the charity's established channels you will lead on implementing the strategic vision of this vital work to be digital first, while ensuring that anyone who needs support can find it at the right time and in a way that meets their needs.
An ambassador and conduit for many different areas and partners, you will continue to drive continual improvement of the information offering, from a user experience perspective. The successful candidate will have experience of bringing together digital and user perspectives with a goal to make products easily accessible, useable and effective for clients at all levels of technical ability.
Experience of leading on user experience within a digital environment is key, and an understanding of the charity sector and the multiple audiences that are likely to use products is important. You will also hold the following:
• Experience of developing, and managing outcomes focused information programmes across digital and non-digital channels that deliver real change and benefits for large audiences of users
• Experience of developing and managing tenders for outsourcing large scale technology-driven services, creating targets and OKR’s and managing their delivering at a senior level
• Working knowledge and experience of content management systems, customer relationship management (CRM), multi-channelled operations and relevant digital information systems
• Experience of leading on cross sector partnerships
• Experience of product delivery through co-production
• Experience of managing an expenditure budget of £1.5m
• Excellent analytical skills with the ability to interpret data accurately and concisely in easily readable materials and reports
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
Turn2us offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 days per week.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at the charity.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to the organisation from the Disclosure & Barring Service (DBS).
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application
Community Enabler and Partnerships Manager
Are you proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all?
We are looking for a Community Enabler and Partnerships Manager to work in the hearts of communities to develop and grow local networks to get people engaged in their communities and support pathways to volunteering.
Position: Community Enabler and Partnerships Manager
Salary: £27,000 - £35,000 FTE
Location: Wales (remote working with national travel)
Hours: Full-time
Contract: Fixed Term March 2026
Closing Date: 5th May 2025
Interviews: 13th & 15th May
About the Role
You will use community development skills and knowledge to deliver training and support services and local organisations to enable effective delivery of Time Credits. Working alongside the central support function you will design and run local events and trips to ensure that Time Credits flows, providing opportunities for people to earn and encouragement for them to use Time Credits. You will manage relationships with key local stakeholders to ensure your projects meet contractual targets, enabling the network to flourish.
Key responsibilities include:
- Management contracts, staff and resources
- Oversight of networks delivery and performance
- Stakeholder relationship management and reporting
- Development and implementation of local strategic plans
- Profile raising and sustainability
- Innovation, learning and development across the organisation
About You
You are able to communicate effectively about the work of the organisation, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.
With a passion for heritage preservation and community development, you will be IT literate including Microsoft Office tools with great communications skills including presentations and report writing .
You will have experience of:
- Community development
- Stakeholder engagement and contract management.
- Leading, managing and inspiring teams to deliver
- Managing multiple projects
- Stakeholder management
- Budget management
- Working with communities, public and voluntary sectors
- Partnership working
- Facilitating workshops and training
- Designing and implementing new initiatives
- Influencing others
About the Organisation
A national charity that believes everyone's time is valuable. The innovative digital Time Credit system rewards volunteers for the time they give to their communities. These credits can be exchanged for activities and services, helping to build more inclusive and connected communities.
They’ve already engaged over 15,000 volunteers and 1,500 organisations, and issued more than 1.25 million Time Credits across the UK. With the first national Time Credit network in the world, this work is recognised by parliamentarians, local authorities and community partners.
Join today and help drive meaningful social impact across Wales!
Other roles you may have experience of could include Community Enabler, Community Partnership Manager, Partnerships Manager, Community Engagement Manager, Community Development Manager, Programme Lead, Partnerships Officer, Volunteering Manager, Engagement Officer, Regional Manager, Community Investment Manager, Social Impact Coordinator etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Prison Facilitator - HMP The Mount
Shannon Trust facilitator - HMP The Mount
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for: 25th April 2025
REF-221 300
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operational Leadership:
- Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
- Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
- Continuously streamline processes and workflows to improve operational performance.
- Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.
Strategic Planning and Execution:
- Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
- Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
- Identify opportunities for growth, cost optimisation, and improved service delivery.
Board of Trustees Liaison:
- Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
- Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
- Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.
Financial Management:
- Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
- Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
- Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.
People Management and Development:
- Line manage and develop the SMT (nine managers)
- Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
- Establish performance goals and metrics for staff, offering regular feedback and development support.
- Promote an inclusive, diverse work environment that values employee engagement and professional growth.
- Oversee recruitment, onboarding, performance management, and retention strategies.
Risk Management and Compliance:
- Develop and implement strategies to identify, assess, and mitigate operational risks.
- Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
- Implement internal controls and governance practices to safeguard the charity’s reputation and assets.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Hours: 35 hours per week. We are open to considering a job share arrangement for the right candidates.
Salary: £39,000.
Location: Homeworking.
Reports to: Head of Programmes.
Oversight of a delivery team: Yes (currently 30 plus self-employed coordinators).
Travel: Travel across the country to visit our activities, including overnight stays, is part of this role. All related expenses will be covered by The Country Trust.
Annual leave: 25 days annual leave plus Bank Holidays (FTE).
Benefits: Workplace pension. Homeworking, some flexibility on working hours.
Are you passionate about connecting disadvantaged children with food, farming, and nature?
We're looking for a dedicated and experienced Programme Manager—an inspiring, child-centred educator with a deep commitment to tackling poverty of opportunity.
Through effective team management and leadership, and collaboration with colleagues, this role enables a large team of expert practitioners to deliver the charity’s mission of providing high quality, educational, relevant, safe and impactful Farm Discovery visits and related activities for disadvantaged children across England and North Wales.
Could you:
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Lead our dispersed Farm Discovery team of expert practitioners, ensuring all our processes - recruitment, training, administration, reporting, information management, communication, budgeting, evaluation and of course our delivery - enable us to achieve amazing things with primary school communities in disadvantaged areas around the country?
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Work with others to grow and shape our programmes to achieve our vision?
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As an inspiring advocate of our work, build our contribution to the national conversation around food, farming and nature education?
If so, would love to hear from you!
Due to our safer recruitment process we are not able to accept CVs for this position.
Applications close: noon 30th April
First round interviews (held virtually) will be on Wednesday 7th May. Second round interviews will be held face-to-face in London on Wednesday 14th May.
The client requests no contact from agencies or media sales.
Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.
Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.
The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.
Salary: £46,000-£51,000 per annum depending on experience.
How to apply
Download the application pack from our website which includes a full job description and person specification.
The deadline for applications is 9am on Wednesday 7 May 2025.
1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices
To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.
Completed application forms should be returned to Create with the job title in the subject field).
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.
No agencies / consultancies.
The client requests no contact from agencies or media sales.
Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets.
St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people.
Finance Assistant (Part-Time)
Location: Shoreditch, East London
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week)
Contract: Permanent, part-time
Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt.
This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable.
This job is for you. if you:
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Have previous experience with financial administration in a small organisation
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Are comfortable using bookkeeping software e.g. QuickBooks
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Have excellent attention to detail and strong numerical skills
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Can handle confidential information with discretion
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Enjoys working both independently and as part of a team
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Are aligned with our values and passionate about community work
Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
Interviews will be held in the week commencing 19th May 2025
Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme.
St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.



The client requests no contact from agencies or media sales.
Join Our Team!
The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a reliable, detail-oriented Programme Administrator to support daily administrative tasks and manage our data and systems. This role involves ensuring efficient operations, maintaining accurate records, supporting internal teams, and assisting in data management processes including data entry, database maintenance, reporting, and analysis. The ideal candidate is proactive, organised, and comfortable handling a blend of administrative and data responsibilities.
Role Requirements
Duties will include but not be limited to:
- Supporting with the day-to-day requirements of the delivery leadership team.
- Issuing certificates to delegates on completion of training.
- Dealing with enquiries in relation to training and booking delegates on to the relevant training.
- Supporting delegates to access training and resources.
- Minuting meetings.
- Supporting with resource uploads to our website and portal.
- Managing workshop bookings on our website
- Uploading information to our CRM system, ensuring information is up to date.
- Enter, update, and maintain accurate information in databases and information systems.
- Generate standard and ad-hoc reports for management and stakeholders.
- Assist in developing and maintaining data filing systems and processes.
- Collaborate with other departments to understand data needs and ensure seamless data flow.
- Support data migration projects, integrations, and basic troubleshooting.
- Manage office supplies and place orders for merchandise.
- Maintain online documentation / Ygam SharePoint.
- Book meeting premises/rooms as required for meetings or training events.
- Ensure records are maintained in accordance with GDPR/data protection legislation.
Person Specification
Essential
- Previous administration experience.
- Confident and experienced in data management and reporting of key programme deliverables
- Confidence in creating dashboards for internal and external stakeholders (e.g. Board of Trustees and funders)
- Excellent I.T. skills, specifically Microsoft Office products.
- Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment.
- Ability to work as part of a team, as well as working on own initiative.
- Be self-motivated and progress own work at pace.
- Excellent communication skills – both verbal and written.
- Confident in dealing with difficult conversations and complex situations.
- Capable of working with confidential information and maintaining its security.
- Process driven, attentive to detail, and with a keen eye for improvement to support productivity.
- Professional and positive manner and approach; able to establish and maintain good working relationships at all levels.
- Understanding of (and commitment) to Equality, Diversity, & Inclusion.
Desirable
- Working knowledge of CRM (preferably SalesForce).
- Familiarity with WordPress
- Previous experience of working within the Charity sector.
Ygam is an equal opportunity employer. It is Ygam's approach that all employees have a working environment which promotes dignity and respect, and where individual differences, and the contributions made are recognised and valued.
We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed force veterans.
Please submit a CV and covering letter via Charity Jobs.
Your covering letter should include:
• Your motivations for applying to Ygam.
• How you meet the Person Specification.
• How this role fits into your wider career plans.
• Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification.
Please note that this vacancy may close before the stated deadline if we receive a high level of applications. We encourage you to apply as soon as possible to ensure your application is considered.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time
Salary: £37,368 - £43,451 per annum + £3,954 London Weighting Allowance
Location: Hybrid, office days based at Victoria
Closing date: Sunday 11 May 2025
Interview date: w/c 19 May 2025
We’re looking for an experienced and proactive Estates and Facilities Business Partner to help us maintain a safe, efficient, and welcoming estate across all Blue Cross sites. You’ll ensure our properties are fit for purpose—supporting great care for animals, proud workplaces for our people, and confidence for our supporters.
More about the role
At Blue Cross, we are committed to the welfare of animals and the people who cherish them, providing essential care, services, and support to both pets and their owners. This includes veterinary care, rehoming services, fostering support, education for pet owners, and pet loss support services, all aimed at helping pets and people to thrive together.
In this key role, you’ll work with local teams to plan, manage and oversee both proactive and reactive maintenance projects, ensuring works are delivered safely, professionally, on time, and within budget. You’ll also advise and support colleagues with property-related matters, from compliance and safety to improving sustainability and service delivery.
You’ll manage contractors, support health and safety compliance, lead minor refurbishments, and oversee maintenance budgets. Where appropriate, you’ll also line manage site-based facilities staff and play an active role in driving improvements and ensuring our estate presents the best face of Blue Cross.
We’re looking for someone with strong project management skills, sound technical knowledge of building maintenance and compliance, and the ability to build positive working relationships across a dispersed organisation. You'll be customer-focused, well-organised, budget-conscious, and motivated to make a difference to the environments where we care for pets and people.
You will be needing to occasionally travel to our veterinary hospitals in Victoria, Hammersmith, Merton and Grimsby.
Want to know more? We’ve attached the full job description for further details. If you have any questions or need additional information, please don’t hesitate to contact us.
About you
We are seeking a proactive and customer-focused Estates and Facilities Business Partner to become the visible face of our Estates and Facilities team. In this key role, you will work closely with teams across the organisation, regularly engaging through a variety of communication channels to understand their needs and deliver effective, practical solutions in line with agreed service levels.
You will bring a flexible and responsive approach to your work, adapting to changing priorities while maintaining a strong focus on delivering results. While you will be a collaborative team player, you must also be self-motivated and capable of working independently without supervision. A strong customer focus is essential, as is a commitment to providing an excellent service experience across all touchpoints.
In this role, you will need to be cost-conscious and able to evaluate the merits of different solutions to ensure value for money. Attention to detail is vital to ensure that programmes of work run smoothly and budgets are accurately maintained. You should feel confident managing multiple tasks at once and be comfortable switching between them as needed.
We are looking for someone who is proactive and passionate about enhancing our working environments and ensuring that our properties reflect the professionalism and values of Blue Cross. If you enjoy building relationships, solving problems, and making a tangible difference to how an organisation operates, we’d love to hear from you.
Essential Qualifications, Skills, and Experience
- Sound working knowledge of buildings, including mechanical and electrical aspects
- Knowledge of facilities management
- Excellent communication skills both verbal and written
- Excellent customer service skills
- Strong analytical and problem-solving skills
- An understanding of budgeting and experience of monitoring spend and reporting against budgets
- Experience of working to tight deadlines
- Experience of line managing members of staff and ensuring they fulfil their roles and are well supported
Desirable Qualifications, Skills, and Experience
- A formal qualification (such as an appropriate IWFM, HND, surveying or similar)
- A formal qualification in Health & Safety, such as IOSH Managing safely
- Accredited Project Management qualification
- Previous experience of CAD based systems
- Relevant construction trade qualification/experience
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 11 May 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
The client requests no contact from agencies or media sales.
This is a terrific opportunity to take a lead grants and community role in a young organisation that is growing to its next stage of maturity and have a material impact in the community. We are seeking an individual who is passionate about community that is - or has the potential to be – an excellent grants and community manager.
H&F Giving is now poised for accelerated growth, and we have ambitious plans to significantly grow our work across the borough in the coming years. Key activities in the short term will include the management and delivery of grants administration and monitoring for a range of funds at H&F Giving including the planned launch of a new fund later this year.
You will also network in the community supporting our community partners and play a key role in developing our impact reporting and helping communicate the impact of our community partners to support our communications, fundraising and partnerships work, and raise the profile of our community partners.
Key responsibilities
· To be the lead Grants & Community Manager at H&F Giving and be well networked within the borough, developing our community stakeholders network and managing a range of key grant management projects to build a strong and connected community
· To be responsible for all grant administration and grant processes from end-to-end from opening grant programmes, reviewing/assessing processes and panel management to decisions made and reporting and evaluation
· To produce impact reports on grant rounds and gather stories from community partners to help drive H&F Giving’s communications, fundraising and partnerships work, and raise the profile of our community partners
Take a look at the full job specification for all the details including how to apply. We look forward to hearing from you.
H&F Giving is the go-to organisation for funders and donors to understand and meet the needs of local people.


The client requests no contact from agencies or media sales.
We are recruiting for a Senior Administrative Assistant to join our team to support the delivery of projects, products and services.
The Chartered Institute for Archaeologists (CIfA) is the professional home for archaeologists in the UK and overseas. We set high standards and benchmark good practice in archaeology to inspire trust in, and respect for, the profession of archaeology. As well as providing training and networks for over 4000 members, we develop and deliver regulated qualifications, accredit undergraduate degree programmes in archaeology and undertake a range of funded projects aimed at supporting the archaeology sector.
We are a fully remote organisation with home-based staff located across the UK. We work collaboratively online using MS Teams, with regular one-to-one, team and project meetings.
We are looking for a focussed and self-motivated individual to provide administrative support across the professional skills and standards areas of our work. You will have excellent organisational and administrative skills, good attention to detail and be confident communicating with stakeholders in a customer facing role. You will be familiar with a range of IT systems, particularly Office365 and be confident using databases and spreadsheets.
Key tasks include
· providing efficient and effective support for meetings
· liaising with stakeholders including learners, training providers and employers
· data collection and reporting
· keeping accurate records in line with GDPR requirements
· updating documents and webpages
· liaising with finance colleagues to ensure timely invoicing and grant payment claims
Salary and benefits
· CIfA scale 7-9 (£25,573 - £27,471) plus 6% pension contribution
- 27 days annual leave, 3 additional company holiday days between Christmas and New Year plus bank holidays (pro rata for part-time positions)
- Flexible working arrangements
- Group life scheme
CIfA’s policy on equal opportunities
CIfA is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice.
CIfA would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact us.
Closing date for applications is 5pm, Monday 5 May. Interviews are expected to take place Between 21 and 23 of May. Please indicate in your cover letter any dates of unavailability.
The client requests no contact from agencies or media sales.