It Manager Jobs in Birmingham
Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations awards, is looking for a dynamic and driven individual to become their Finance and Operations Director & Deputy Chief Executive.
Who Are We?
We’re the profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational changes and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the Role?
As the Finance and Operations Director & Deputy Chief Executive, you’ll play a pivotal role in ensuring that Pharmacist Support is financially sustainable and operationally efficient. This is a hands-on role for a "doer" who thrives in a fast-paced environment. You’ll work closely with our Chief Executive, Senior Management Team, and Board of Trustees to help steer the charity toward continued success.
What We’re Looking For:
· A passionate, forward-thinking individual with finance expertise
· Someone with a problem-solving mindset with experience in a charitable/not for profit organisation who may be looking for their next step
· Strong people and stakeholder management skills with a collaborative, inclusive approach.
· A desire to work in an agile and dynamic organisation where innovation is encouraged and your contributions make a difference.
Why Work for Us?
At Pharmacist Support, we pride ourselves on having a great culture where people matter. We are committed to promoting equality, valuing diversity, and creating an inclusive environment for all. We offer flexibility, support your professional development, and foster a wellbeing-focused workplace.
How to Apply:
Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.
If you’d like to have an informal chat before submitting your application, feel free to email us, and we’ll arrange a conversation. Application deadline: 12 noon, 15th October 2024. Interviews will take place on 31st October 2024 at our Manchester office.
Make your next career move count – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
Interserve GBI is part of the International Fellowship of Interserve, a global community of Christians called to serve the peoples of Asia and the Arab World and to make Jesus known.
This strategic role offers an opportunity to develop and grow Interserve’s engagement with new and existing supporters, whilst contributing to our value of wholistic cross-cultural ministry.
We are seeking a relational, engaging, creative individual, with a proven track record in an external communications or campaigns role to lead our small Engagement Team.
In this role you will be responsible for:
- Development, management and implementation of the Communications Strategy for Interserve GBI and its publications;
- Ensuring that communications and information-flow across the organisation are effective and co-ordinated;
- Oversight of the work of the Engagement Team in linking with churches and individuals;
- Management of Interserve’s fundraising approach and activities;
- Building an effective online and social media presence that supports the objectives of engagement, including appropriately targeted media traffic that best serves Interserve’s different audiences.
If you are someone who has the ability to explore and implement new ideas and initiatives creatively, with strong IT and interpersonal skills and the ability to lead and build collaborative relationships across our organisation; then you may be just the person we are looking for.
In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing, learning and development and flexible working arrangements.
The role can be worked from our National Office in Birmingham and some remotely from home. There is a minimum of one day per week in the office, more during the first 3 months.
Please send your CV, covering letter and completed application form - further information can be found on our website.
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all employees.
Closing date for applications: Thursday 17th October. Successful applicants will be interviewed shortly afterwards at our National Office in Birmingham.
This is a full time role, which comes with a salary of £47,613,45 and a contributory pension scheme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity is seeking a dedicated Veterans Support Advisor to join our support team in Birmingham.
Role: As a Veterans Support Advisor, you will be the first point of contact to all clients, meticulous to detail and conscientious. The ideal candidate will be a self-starter with a strong customer focus, excellent telephone manners and be capable of working within a large team and on their own initiative.
The role reports to the Veterans Support Team Leader. This position is permanent Full-time, 35 hours per week, with a salary of £22,000. The successful candidate will be based at Birmingham Office / Hybrid with 50% Office-50% WFH once the security clearance is received, and training is complete.
Principal Responsibilities:
· Communicate with clients on all channels including social media groups, webchat, e-mail, and telephone. Link to Salesforce and Adapt CRMs as required.
· Make first contact with clients registering with The Forces Employment Charity and TechVets
· Provide Advice and Guidance on registration.
· Support Veterans to obtain Proof of Service using Veterans UK Check Service.
· Support the TechVets Programme delivery to ensure relevant members are engaged at the first opportunity.
· Provide Advice and Guidance on the use of all available online tools.
· Capture the employment outcomes of all clients and for TechVets members gaining careers through TechVets support.
· Record all interactions with clients accurately on the Salesforce CRM where appropriate.
PERSONAL SPECIFICATION
Essential Competencies:
· Strong Communication Skills
· Excellent IT skills
· Excellent Telephone Manner
Desirable Competencies:
· NVQ Level 3 or 4 in Advice & Guidance
· Understanding on marketing and promotion
· Knowledge on the Employment market, Information Technology, and Recruitment
Security Clearance:
Successful candidates will be required to undertake a Ministry of Defence security clearance, which requires applicants to have been residents of the UK for over five years.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 9 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews are scheduled to begin the week commencing 14 October 2024.
A role for an experienced Property Manager who wants to make a signficant impact yet work less than full time.The postholder will develop, manage and deliver an ongoing property and estate management plan covering both repair, modernization and a preventative maintenance. The plan will cover the Foundation’s listed heritage buildings as well as its wider houses and estate assets. The postholder will play a pivotal role in the future planning for the uses of the whole site.
Role Purpose
The core aspects are:-
• Leading the property team (including 2 person maintenance team and volunteers) to ensure that regular maintenance and specific projects and programmes of work are resourced and delivered
• Managing the maintenance and conservation of the Foundation’s buildings (Care home, Court, almshouses, Old Hall, Temple House, residential properties and barns) and its wider site including the fabric, building services, engineering systems, utilities, equipment, and grounds.
• Monitoring and reporting on budgeted costs, spend and programme delivery; Preparing and proposing budgets
• Delivering a robust and proactive culture to meet statutory obligations in relation to Health & Safety, maintenance of listed buildings, contract management, etc ;
• Embedding and driving sustainability.
Main duties & responsiblities:
Property
• Oversee maintenance, refurbishment and repair works to all Foundation owned properties;
• Support the development of a property management strategy to maximise income from the properties and an appropriate return on investment; (Note master planners are being engaged),
• Manage the contract with our Estate Management company;
• Ensure that all work is carried out in line with the listing of the buildings concerned and that relevant permissions are obtained;
• Ensure compliance with all relevant legislation, and devise and implement all appropriate policies, risk assessments and procedures
Management
• Manage the Maintenance team, delegating responsibilities, agreeing personal objectives and measuring performance;
• Manage, control and supervise the programmes of conservation, repair, routine maintenance schedules and ongoing refurbishment.
• Prepare forward plan of conservation and maintenance
• Ensure that there is a programme of regular maintenance & service of equipment and machinery on the Temple Balsall site.
• Develop and implement a robust Energy Management Policy.
Stakeholder Engagement, Meetings and Committees
• Report to the Governors (Trustees) via the Master regularly on plans and progress;
• Represent the Foundation to expert property contractors and sub contractors.
Financial Management
• Produce, manage and achieve a realistic budget;
• Ensure value for money and high-quality work from contractors and suppliers, through tenders where necessary.
Contractors, Professional Advisors and External Liaison
• Participate in the selection , appointment and continual management of third party contractors, consultants, property agents, etc.
• Manage external contractors operating on site including all contracts, communications, risk assessments, quality and record keeping;
• Work with professional advisors, providing and exchanging necessary information on plans, costs etc;
Additional responsibilities
• Any other responsibilities as may reasonably be required;
• Ensure professional skills are regularly updated through participation in training and development activities
Person Specification
Education / Qualifications Essential: • Qualified in a relevant field of property maintenance / or management (trade professional or similar)
Desirable: • Degree in a relevant subject or discipline and/or Chartered Membership of an established professional association, e.g. CIOB, RICS or others
Skills/Aptitudes Essential:
• Able to demonstrate strategic vision for the Foundation’s buildings, wider estate and rental properties;
• Effective operational leader of the site-based maintenance team;
• Budget preparation and monitoring skills;
Skills / Aptitudes Desirable:
• Knowledge and experience of improving sustainability
Knowledge/Experience Essential
• Significant experience in property industry;
• Experience of maintenance programmes and refurbishment projects;
• Experience in project management, including management of contractors;
• Knowledge of legislation and guidance relating to the built environment
• Proven track record of budgeting and financial management of building related projects;
• Effective experience of managing people;
Knowledge / Experience Desirable
• Experience of heritage sites and conservation
Personal Attributes Essential
• Proactive problem solver;
• Excellent interpersonal skills;
• Excellent written and spoken communication skills;
• Excellent IT skills (particularly with spreadsheets);
• Self-motivated;
• Willing to work flexibly including occasional evening and weekend work
Personal Attributes Desirable
• Able to work at height and in confined spaces;
Salary: Up to £27,000 per annum for 21hours / week (= FTE £45,000), dependent on experience.
Hours of work: 3 days = 21 hours / week (excluding breaks). Some flexibility will be required to allow attendance at evening meetings and events.
Benefits: Pension, employer contributions @ 4%. 4 weeks holiday (plus bank holidays) – pro rata, increasing after 5 years’ service. Training provided and training plan developed with individual.
Applications that do not contain a covering letter will not be progressed.
The client requests no contact from agencies or media sales.
Location: Remote Based
Salary: £19.78-23.08 per hour based on FTE salary at £36,000-42,000 per annum
Contract: Bank
A great opportunity has risen for a Specialist Respiratory Dietitian to become part of our helpline team. Our helpline is open Monday to Friday, and this position provides the flexibility of locum work allowing you to choose days based on your availability. In this role you will be part of a frontline team who make a real difference daily to those people living with a lung conditions.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will work as a member of the helpline team providing respiratory nutritional support to people living with a lung condition, as well as their relatives and carers. The role will involve communicating with service users through providing telephone support on an individual basis and presenting educational sessions to attendees of our support groups.
You will have recent experience in nutritional care in a primary, secondary or tertiary setting. IT skills are essential and experience of a customer relationship manager system (data recording system) an advantage.
You will be organised, a good communicator and a dedicated team player. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your skills in Nutritional Respiratory care.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
Income generation and donor stewardship and prospect development
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline
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Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors
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Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year.
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Lead on devising, developing and organising bespoke events for donors and prospects
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Complete timely event reviews to improve and inform future decision making and planning.
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Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders.
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks.
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Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships
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Use KPIs to adapt strategies and drive activity
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Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
Internal
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Work with wider Fundraising team to help create and deliver cross departmental events, and identify referral opportunities (to Trusts and Corporates)
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Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further
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Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects
Financial processes, reporting and due diligence:
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
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Contribute
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to the philanthropy budget and goal with wider awareness of org and F&D goals
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Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution.
General
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives
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Experience delivering Gala or large special events with proven financial results
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Experience of managing income and expenditure budgets
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Experience of working with external event operations crews and contractors
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Experience of management of event and volunteer staff
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Experience of upward management and working with senior volunteers / Trustees
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Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey
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Experience of using a fundraising database (ideally Salesforce)
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Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date
Skills and Abilities
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment
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Effective and thoughtful verbal and written communication skills
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Experience of managing a varied workload and balancing conflicting priorities to meet deadlines
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Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external
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Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues
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Ability to keep accurate and up to date records, sharing information as and when appropriate
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Ability to adapt existing processes to meet the needs of the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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An understanding of Health and Safety regulations and other regulations as they apply to events
Other
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Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
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Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.
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Willing to travel within the UK occasionally for meetings and other events (Covid permitting).
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Experience of working for a charity, especially in the area of children and young people, desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com
Shortlisting - 30th September – 2nd October
Interview 1 - 8th and 9th October
Interview 2 - 15th and 16th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
Key Duties
People & Culture Strategy
- Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
- Drive consistency of the implementation of the Plans
- Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
- With senior leadership, manage talent and succession planning
Human Resource Management
- Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
- Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
- Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
- Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
- Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
- Complete all required administrative tasks for new starters and colleagues leaving the organisation
- Processing and managing of maternity, paternity, and adoption in line with policies and best practice
- Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
- Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
- Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
- Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
- Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
- Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
- Support change management processes
Business Support/Compliance
- Contract management for Employee Assistance Programme
- Contract management for IT
The client requests no contact from agencies or media sales.
Our charity shops raise vital funds for Birmingham Hospice. The generosity of doners and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis.
We are looking for a Shop Manager to join our Retail Team, at our new Boldmere Shop.
As Shop Manager you will help and support the Retail Area Manager by developing, leading, and motivating your team of staff and volunteers, ensuring that sales and targets are achieved and surpassed; motivate your team to deliver fantastic customer service, meeting performance targets and working continually to improve the work of the Hospice.
The role will involve ensuring that stock is displayed well and is sorted correctly, ensuring the shop and stockroom is always kept clean and tidy. You will actively encourage donations and saleable goods, and ensure stock is prepared for display/selling, ensuring all goods are appropriately sized and priced.
You will lead a team, developing and training of staff and volunteers, and be responsible for ensuring that appropriate rotas are in place to ensure the efficient running and income maximisation of the shop.
If this sounds like the role for you, then we’d love to receive your application.
Requirements:
· You will have significant retail experience, preferably within the Charity sector
· You will be able to demonstrate a commitment and passion for delivering and driving outstanding customer service.
· You must be an effective communicator and have strong organisational skills as well as having experience of working with sales targets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Action For Humanity (AFH), we are looking for an Advocacy & Policy Manager to join us. You will join us on a full-time basis and in return you will receive a competitive annual salary of £40,000 to £45,000. This role is remote but based in London.
AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.
AFH has taken a leadership role on advocacy for the ongoing conflict in Gaza and has a long history of being a thought leader on the humanitarian crisis in Syria. In order to help achieve this goal, AFH is recruiting an Advocacy & Policy Manager, where the successful candidate will report directly to the Director of Communications, manage and strengthen AFH’s advocacy campaigns, and develop and build networks to support our advocacy efforts. The Advocacy & Policy Manager will also be the focal point between the organisation and policymakers, in the UK and beyond.
The Advocacy & Policy Manager will advocate the humanitarian needs stemming from the crises in Gaza, Syria, Yemen and other contexts in which the organisation works. They will convey the voice from the ground, to various external audiences, and will build a presence there to promote the organisation’s work, which is rapidly evolving and is entering newer phases.
Your accountabilities as our Advocacy & Policy Manager will include the following:
Building external relations
- Lead on creating and executing an Advocacy strategy and relationship-building plan to ensure AFH is well connected and respected amongst key stakeholders including politicians, policy makers, governing bodies, other NGOs, etc. Regularly seek new opportunities to enhance external relations.
- Represent AFH in advocacy meetings, humanitarian coordination and other forums, conferences, events, and working groups, leading as many as possible.
- Build and maintain AFH’s relationships with influential people and authorities, including politicians and Governing bodies. Facilitate supporting regular and meaningful engagement with them.
- Build and maintain relationships with regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
- Position AFH as influential in public debates on Palestine, Syria, Yemen and other countries where AFH works, making AFH a resource for journalists and other key stakeholders covering related issues.
- Keep abreast of regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
Supporting internal stakeholders
- Guide and advise AFH’s head and field offices on advocacy issues and trends.
- Support our field offices with Advocacy capacity building and enhancing business development, partnerships, and institutional funding.
- Support the head office with enhancing business development, partnerships, and institutional funding, through targeted external stakeholder engagement and improving the technical branding of Action For Humanity in the eyes of potential partner institutions.
- Identify advocacy opportunities by working with the wider Communications and Marketing departments in the writing, editing, commissioning and disseminating of press-releases, op-eds, statements etc., to secure coverage of the organisation’s work across the media spectrum.
- Collaborate with the Marketing team to create interesting and engaging multimedia content to ensure the organisation’s marketing and brand strategies incorporates our advocacy position.
- Provide analysis to the CEO, Director of Communications and other stakeholders, including inputs and talking points for meetings, as required.
- Promote a principled approach to advocacy, policy and external relations among relevant internal stakeholders, and ensure that external messaging is evidence-based and driven by field realities.
General
- Closely monitor the evolving humanitarian and political context in the Middle East, Asia and Africa, particularly where AFH currently operates, and disseminate written and verbal updates and analysis in a timely manner to internal and external stakeholders.
- Produce high quality public and private policy and advocacy materials including letters, briefing notes, position papers, and advocacy reports.
- Build up AFH’s advocacy work in relation to domestic programmes.
- Promote the advocacy positions of the Syria Relief brand as well as the Action For Humanity brand.
What we are looking for in our Advocacy & Policy Manager:
Education
- Degree (or equivalent) in relevant field i.e., International Development, International Relations, Public Relations, Economics, Politics.
- Evidence of sector-specific continuous professional development.
Experience
- Strong experience and track record in an advocacy or similar role.
- Experience in building strong relations and networking with key staff within various UN agencies, especially I/NGO, Forums, UN, OCHA meetings and with local ones.
- Collaborating in multi-national organisational problem solving, operations in complex organisations.
- Active participation with I/NGO Forums desirable.
- Understanding of UK political and media landscape.
Skills & Attributes
- Excellent communication and presentation skills.
- Excellent analytical and interpretive ability.
- Team player with a positive, can-do attitude; comfortable with continuously changing priorities in a fast-paced environment.
- Strong IT skills (programmes such as MS Office, Outlook and PowerPoint).
- Ability to balance multiple priorities in a fast-paced environment.
- Willingness to work variable hours, occasional weekends and evenings, and to travel both nationally and internationally.
Languages
- Strong written and spoken English
- Written and spoken Arabic (desirable)
Location
- This is a remote role but the successful candidate must be in London.
Benefits of joining us include:
- A salary of £40,000 to £44,000 per year depending on experience;
- 25 days’ holiday allowance + your birthday off + bank holidays;
- Matched pension contributions;
- Remote and flexible working arrangements possible;
- Opportunities for frequent travel within and outside the UK. AFH’s Head Office is in Manchester, most activities for the role are in London, and there will be opportunities to go on international deployment/field visits, where appropriate;
- Enhanced sick, maternity/paternity pay;
- Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
- EAP which includes access to free 24/7 helpline, counselling, and legal and financial advice;
- Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
- Annual away days/retreats involving training, teambuilding, outdoor and social activities;
- Subsidised sports and social activities.
This would be an ideal role for an Advocacy & Policy specialist who is passionate about AFH’s causes. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis, so for the best chance of success please apply today – we would love to hear from you.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Systems Implementation Manager
£60,000 - £65,000 pro rata
18 month fixed term contract, Part-time 3 days a week
Remote working
A national healthcare charity are seeking to appoint a Finance Systems Implementation Manager on an 18 month fixed term contract. The Finance Systems Implementation Manager will be responsible for overseeing the successful implementation of Microsoft Dynamics 365 Business Central. This role will report to the Director of Finance and will involve working closely with various stakeholders to ensure the new system meets the charity's financial and operational needs.
Key areas of responsibility:
- Project Management: Lead the end-to-end implementation of Business Central, including planning, execution, and monitoring.
- Project Leadership: Manage the planning, resource requirements, scheduling, risk management and budget control for the project, using appropriate tools and methodologies.
- Stakeholder Engagement: Collaborate with finance, IT, and other departments to gather requirements and ensure alignment with business objectives, liaising with colleagues across teams to ensure that all work is prioritised, maximising the available cross-functional resource in an efficient and cost effective manner.
- Draw on financial and accounting expertise to oversee the configuration and customization of Business Central to meet the charity's specific needs.
Who are we looking for?
- A formally qualified Accountant.
- Relevant experience implementing Business Central or similar ERP systems.
- An excellent communicator who is able to influence at all levels within the organisation.
My client is fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.
We are looking for someone who is passionate about the benefits of digital and technology and focused on using digital and technology to enable delivery of organisational purpose. They need to have a strong background in managing cross-organisational change programmes, experience of stakeholder management, and a focus on meeting the needs of our users.
About the role
We are looking for an experienced Programme Manager to manage the development and delivery of digital and technology change programmes across Shelter.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within Shelter’s Technology and Data Department (T&D), encompassing IT, Data and Insight, Data Compliance and Business Enablement, the department is made up of circa 50 people based in across the country with bases in London, Sheffield and Edinburgh. This role will report directly to the Assistant Director of Technology and Data and will be required to work closely with several senior stakeholders across Shelter.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Located in the heart of the community, our shop thrives thanks to the incredible generosity of our loyal customers and the wonderful donations we receive.
Our Stourbridge shop offers a wonderful variety of items, from clothing, books, and toys to household goods, soft furnishings, and a selection of new goods and greetings cards. Our Stourbridge shop also sells a range of pre loved furniture, making it a true treasure trove for shoppers.
More about the role
Blue Cross is a leading UK animal welfare charity, with a network of over 50 charity shops across England and Wales. Our shops are more than just retail spaces—they’re vibrant community hubs that play a crucial role in supporting our mission to care for animals in need.
Our dedicated supporters generously contribute various items—ranging from clothing, books, and toys to household goods, soft furnishings, and a selection of new goods and greetings cards. Our Stourbridge store also offers a range of pre-loved furniture. All these items find their way into our shops and online platforms. The funds raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes.
The money raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes.
As Shop Manager, you'll be the heart and soul of our Stourbridge store, driving sales, fostering community connections, and ensuring our shop thrives. Your responsibilities include:
- Working towards sales targets and maximising profits.
- Building strong community ties.
- Creating a welcoming atmosphere for customers, delivering exceptional service and representing Blue Cross with pride.
- Keeping things running smoothly with efficient paperwork, accurate data management, and adherence to retail standards.
- Maintaining optimal stock levels, ensuring our shelves are always full of treasures for our customers.
- Liaising with our furniture collection and delivery partners.
- Prioritising the safety of our team and customers, following all health and safety protocols with care and diligence.
Now, let's talk about your team. We're fortunate to have a dedicated group of volunteers who are the lifeblood of our shops. Your role will involve recruiting, training, and supporting these amazing individuals to ensure our shop runs smoothly and efficiently.
Our shop is open Monday to Saturday from 09:00 til 17:00. Your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work and will involve a significant element of weekend working.
Given the nature of the role, there may be some lone working, and flexibility to support other shops when needed is essential. As this position involves handling furniture, we’re looking for someone who is comfortable with physical tasks, including lifting, while working within our strict health and safety guidelines.
We encourage applicants of all abilities, and we'll ensure you're supported with the right tools and training to carry out the role safely.
About you
You'll have a background in retail management, supported by a proven track record of driving sales and exceeding targets. Your leadership and team management skills will be pivotal to success in this role, as you cultivate strong relationships with both customers and volunteers.
Your great organisational skills and meticulous attention to detail will guarantee smooth operations, while your unwavering commitment to upholding high standards of health and safety underscores your reliability and professionalism. Adaptability and flexibility are also essential attributes we're seeking.
Essential qualifications, skills, and experience:
- Retail management experience
- Commercial awareness to deliver sales
- Excellent interpersonal skills and the ability to build strong external relationships.
- Good IT skills and a basic understanding of finance
- Good people management skills
- Excellent customer service skills
It would also be great if you had:
- Full driving licence
- Experience of working with volunteers
- Experience of fundraising
Why Blue Cross?
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can.
We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Claim for professional fees
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
- Personal development programme
How to apply
Click the apply button below and complete the online application process before the closing date Tuesday 8 October 2024 .
We reserve the right to close this vacancy early should we receive an overwhelming response.
Are you an organised and proactive professional with a knack for operational, governance, and HR administration? Are you used to supporting global teams and different cultures? Do you enjoy working both independently and as part of a team?
Work setting: Remote
Salary: FTE £26,705 and £27,705 per annum
Contract: 9-month FTC
Hours: Part-time (21 hours per week)
Location: London
TPP are recruiting a Corporate Resources Coordinator on behalf of our client, a civil society organisation focused on supporting children and their families.
The Role:
As the Corporate Resources Coordinator, you will provide comprehensive support across various functions, including global operations, governance, and HR administration. Your responsibilities will span managing IT equipment, ensuring compliance with operational policies, supporting committee and board meetings, and providing HR administration support. Key to this role is building strong relationships, being responsive, and communicating effectively.
Main responsibilities:
- Support the Senior International Finance and Operations Manager in global operations and facilities planning.
- Ensure compliance with operations policies, providing training and support as needed.
- Manage relationships with global facilities service providers and oversee virtual office operations.
- Maintain and archive corporate documentation and financial records.
- Assist in maintaining insurance provisions, including managing renewals and claims.
- Support health and safety standards, proposing policy improvements and ensuring staff compliance.
- Manage contracts with outsourced IT support providers and oversee IT equipment sourcing and setup.
- Oversee the Google platform, ensuring efficiency and security.
- Deliver IT inductions for new starters and manage the IT leaver process.
- Act as the first point of contact for all IT matters, including cyber security concerns.
- Coordinate board and committee meetings and assist with general meeting preparation.
- Maintain company registers and communicate with trustees.
- Assist with employee engagement activities, staff communication, and Learning and Development administration.
- Support safeguarding compliance by tracking and processing necessary documents and checks.
- Process all operations-related invoices and provide input for financial and operational planning.
- Build and maintain relationships across all teams.
- Establish efficient administration systems and undertake additional duties to support the Secretariat.
Essential requirements:
- Experience in varied administrative roles, managing multiple tasks simultaneously.
- Strong administrative and office experience, including systems administration with Google Apps.
- Effective communication skills across all organisational levels and experience in multicultural settings.
- Excellent communication skills at all levels.
- High standard of numeracy and analytical skills.
- Attention to detail and ability to maintain accuracy under pressure.
- Strong intercultural competence and ability to build relationships across borders.
- Flexible, adaptable, and capable of working outside typical hours across time zones.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is a fantastic opportunity to join the Career Ready team in a new role. You'll work in collaboration with our Regional Manager for Tees and Tyne and our Partnerships and Income team.
You'll play a key role in our success by growing, developing and delivering all aspects of the day-to-day relationship management of local employer and corporate partner supporters in the Tees and Tyne region.
Business Engagement Manager
Hours:21 hours, 3 days per week
Contract: Fixed Term for 12 months with the possibility of extension (pending funding conversations with existing partners).
Region: Tees and Tyne
Location: Homebased. Must be able to travel occasionally to locations across Tees and Tyne to attend meetings with employer partners.
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 16-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Summary of main responsibilities and accountabilities
Partnership Management, Stakeholder Engagement & Business Development
· Working alongside the Tees & Tyne Regional Manager to respond to the needs of the programme, ensuring that our young people have meaningful encounters with a range of employers from a diversity of industries and sectors.
· Day-to-day operational account management for employer supporters, ensuring they have excellent experiences.
· Full partnership and operational account management for lower-level funders in your region.
· Promote the contribution of Career Ready and awareness of Career Ready to potential supporters and assist in engaging their commitment to give both practical and financial support.
· Engaging new corporate, third and public sector organisations to directly support the programme delivery, working with the Head of Programmes to launch and grow the Tees & Tyne Regional Action Board
· Work with the Programmes and Partnership and Incomes teams to develop and deliver the overall employer engagement strategy for the area ensuring that the number of mentors is matched with the paid internship commitment and that employer volunteers are in place for masterclass delivery and workplace visits.
· Working with the Partnership Manager leading the relationship with BP to help generate leads with local businesses that are connected to BP’s activity in the region.
Please see the Job Description for full details
Person Specification
This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people. You will research and approach opportunities and outcomes with an entrepreneurial mindset.
Experience Required:
· Demonstrated experience in managing employer accounts and generating income.
· Developing, growing and maintaining a broad range of stakeholder relationships
· Experience of inputting into impact reports
Skills, Knowledge and Behaviours:
· Able to plan and execute events and presentations to a high standard, taking into account different audiences and communication styles
· Self-assured with great listening and negotiation skills to influence and communicate inspirationally, accurately and effectively to a wide variety of audiences
· Invests in understanding the bigger picture to enable local plans in service of our strategy and innovations which fit with Career Ready’s mission, values and practices
· Composed and engaging whilst managing multiple activities and processes that, when combined, are the recognised high quality, high care, high impact Career Ready programme
· Confident enough to manage and motivate yourself to deliver a range of outcomes and able to seek the views, ideas and wisdom of others
· Truly great organisational skills, able to prioritise, keeping stakeholders informed and engaged
· Ability to interpret and utilise data effectively.
· Demonstrated expertise in income generation, business development, and account management.
· Commitment to demonstrating Career Ready's values
· strong IT literacy skills (CRM system [Salesforce] /Office 365 - Microsoft Teams, Word, Excel and PowerPoint) and are social media savvy.
We are committed to the safeguarding of young people. The role-holder will be required to complete an appropriate level of DBS check.