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Top job
The Royal College of Radiologists, Multiple Locations (Hybrid)
£31,200 per year
The Royal College of Radiologists (RCR) are looking for an enthusiastic Service Desk Support Coordinator to join their friendly IT team.
Posted 4 days ago
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£37,500 per year
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£37000 - £41000 per annum
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£31,360 - £35,000 per year
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£45,943 per year
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Posted 6 days ago
Chartered Institute of Environmental Health, London (Hybrid)
1
Posted today
Page 14 of 20
Central London, Greater London (Hybrid)
WC2A, London
£31,200 per year
Full-time
Contract (6 month contract)
Job description

An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator. 

The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.

What you’ll do:

  • Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
  • Keep service desk tickets updated in ITSM system.
  • Carry out preventative maintenance of servers and systems.
  • Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
  • Deliver user training for new and existing IT systems. 

What you’ll need:

  • Good customer service skills.
  • Good knowledge of all Microsoft Office products.
  • Understanding of PC builds, including installation of software packages 
  • Effective interpersonal skills 
  • Effective communication skills, able to adapt style to different audiences. 
  • Self-starter, confident to initiate and progress work 

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (40% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme

We reserve the right to close this vacancy early if we receive sufficient applications.

This vacancy closes midnight 22 September 2024. Shortlist interviews are scheduled for 25 September 2024 with selection interviews scheduled for 2 October 2024.

Application resources
Posted by
The Royal College of Radiologists View profile Company size 21 - 50
Posted on: 06 September 2024
Closing date: 22 September 2024 at 23:30
Tags: IT,Cancer,Customer support,Education,Health / Medical

The client requests no contact from agencies or media sales.