Internal Communication Officer Jobs in Schools
We are looking for a talented and creative Graphic Designer to join the Marketing and Digital team at the Royal College of Radiologists, a medical charity. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs.
Sitting in a diverse team of creatives the Graphic Designer will lead on the ongoing development of the RCR’s visual identity to engage our key audiences. You will have the unique opportunity to use your design expertise and creative flair to manage and execute design briefs, manage print production processes and advise colleagues to ensure all projects are designed to support the RCR brand.
If you are a collaborative and passionate graphic design professional looking for their next opportunity where your innovative ideas can make a real impact in an organisation with a meaningful mission, then this may be the role for you.
What you’ll do:
- Provide design expertise and advice for RCR projects, resources and communications as required.
- Lead on the end-to-end management of internal design projects, ensuring that high-quality work is delivered on time and on budget.
- Support the Brand and Creative Officer in the protecting and building the RCR brand.
- Act as the expert on all brand-related design matters.
- Work with Brand and Creative Officer to develop, design and deliver key assets for use on the website, social media and e-communications.
What you’ll need:
- Significant experience if working in either an agency or in-house brand or marketing team.
- Proven experience in project management within a creative environment.
- Demonstrable experience of creating artwork for print and digital formats.
- Proficient knowledge of Adobe suite products.
- Experience of preparing layouts, formatting text to templates, adapting artwork based on client feedback and proofing client amends.
- A keen eye for aesthetics and composition, with a solid understanding of typography, colour theory and visual storytelling.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you are interested in finding out more about the Graphic Designer role, the RCR and instructions on how to apply please have a read of the candidate pack.
The client requests no contact from agencies or media sales.
Salary - £28,300 per annum, plus pensions & benefits
Hours - 36 hours (net) with evening and weekend working
Location – Home-based within 45 minutes of Winchester in Hampshire, looking after churches in Berkshire, Dorset and Hampshire
This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
The Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public.
These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 8am on Monday 15th July 2024
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Tuesday 6th August 2024 in Berkshire. This will be followed by interviews on Friday 9th August via Zoom/Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Fixed term contract to 28th February 2025
Full-time / Part-time / Job share available
We have been awarded a significant grant from the Defra Trees Call to Action Fund for #Defra Heart of England: growing momentum, capacity, skills and trees. In partnership with Stratford-on-Avon, Warwick, and Wychavon District Councils, the Heart of England Forest is leading this three year project to engage with landowners and local communities to increase tree cover across the landscape. Working together to identify suitable areas for trees to be planted, facilitate tree planting, and support woodland maintenance, new woodlands will be created that benefit the environment, boost biodiversity, and provide havens for communities to enjoy.
We are looking for two candidates with widespread experience of project delivery and good team working skills. The successful candidates will work closely with project partners to engage with local communities and larger scale landowners to identify suitable areas for tree planting. Working with them to understand their needs, you will provide information on different types of planting and support them through the regulatory and funding process.
You will be passionate about landscape-scale conservation and the benefits this brings to both people and wildlife and have a demonstrable track record in successful team working.
The post will be based in the Heart of England Forest head office in Dorsington, but due to the nature of the project hybrid working will form part of the role. Each project delivery post has been assigned a particular geographic area – Warwick, Stratford-on-Avon or Wychavon district – and will be expected to travel extensively across their project area. However, both posts will contribute to delivery across the wider project area as applicable, working on a collaborative manner with the existing project team.
Our commitment to Equity, Diversity and Inclusion
The Heart of England Forest is committed to encouraging equity, diversity and inclusion amongst our current and future workforce. We are a Disability Confident Employer and part of The Race Report, driving diversity in the environment sector. We want our workforce to be truly representative of all sections of society and welcome applications from all qualified candidates.
Closing date: Sunday 14th July 2024 - midnight
Interview date: Friday 26th July 202
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with the Commonwealth Telecommunications Organisation (CTO) on their search for an Administration Officer to be responsible for effective administrative support to the Office of the Secretary General (OSG). The post is offered as a full-time 4 years fixed-term contract with the possibility to be extended. The role is hybrid (4 days a week in the office, 1 day working from home).
The Commonwealth Telecommunications Organisation is the oldest and largest Commonwealth membership organisation in the field of information and communication technologies. Today, the CTO plays an integral role in providing 21st century thinking, knowledge, understanding and leadership to its members, helping them to shape their digital futures. They are fully involved in the development and use of digital ICT for social and economic development and are at the forefront of the ICT revolution in order to deliver significant benefits to its members.
Reporting to the Manager OSG, the Administration Officer performs an important supporting role combining various logistics and operational support functions that ensure the CTO’s internal operations are efficient. These support functions include general administration, record and document management, procurement and inventory management, facilities coordination, travel arrangements, and event logistics. The Administration Officer will also work closely with the IT Administrator to build a CTO internal administration database that includes relevant data.
We are looking for an experienced administrator with meticulous attention to detail, impeccable oral and written communication skills, and excellent organisation skills. To be successful, you will have experience in database management, minute taking and, travel and hotel booking. The post holder needs to have strong IT and database skills, as well as experience in mail merge. An exposure to event management is an asset.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a phone call to brief you on the role.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
The Research and Communications and Events Lead is a key post in the Research Management and Impact Team at Marie Curie with the purpose of disseminating the outputs, outcomes and impact of Marie Curie funded research as widely as possible to a multitude of internal and external audiences. This includes taking the operational and communication lead on organising our annual Marie Curie Research into Practice Conference which has increasing international reach. This is an essential event in the Marie Curie research calendar, online, free and open to all, with the aim of communicating new research and evidence in palliative and end of life care to practitioners, policy makers and researchers in the field.
The post holder will communicate extensively with internal teams, such as policy, communications, fundraising and caring services and build and maintain excellent relationships with external stakeholders, such as funder researchers and partner organisations, to maximise the visibility and impact of Marie Curie funded research.
This is an ideal career opportunity for an individual with proven experience in a role that involves communication of research/evidence.
Additional Criteria for Success:
- Proven experience in a role that involves communication (written and verbal) of research/evidence.
- Experience in organising conferences/events/webinars with an external audience.
- The proven ability to prioritise and co-ordinate multiple projects of a significant scope and complexity.
- An outstanding communicator with a background in translating complex research information to a lay audience.
- Excellent interpersonal skills to build and maintain relationships with a multitude of internal and external stakeholders.
- Highly motivated and enthusiastic to support Marie Curie's vision of a better end of life for everyone
Salary: c34,500 - £38,324 + £3,500 London Weighting dependent on skills, knowledge and experience.
Contract: Permanent
Based: This role is London based and you will be expected to be in the London Office 2-3 times / week, with the rest of the time home-based. You will also be expected to travel to our sites across the UK occasionally.
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 7th July 24
- Interview date: Fri 19th July 24
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
At Twins Trust our mission is to:
- Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
- Facilitate a network of community support.
- Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Fundraising and Membership Officer
Twins Trust are delighted to be recruiting a Fundraising and Membership Officer. This role is a great opportunity to support an ambitious team in delivering their regular giving programme, and supporter journeys for both donors and members.
This role will support the Head of Development and Insights and Data manager in ensuring that regular giving and membership administration runs smoothly from the perspective of both external and internal stakeholders.
Main duties and responsibilities
Supporter journeys: To provide excellent customer services to Twins Trust’s supporters; develop and implement efficient and effective supporter journeys using our CRM; and find ways to engage new and existing supporters.
Database and donation management: Be the first point of contact for donors/members; Acknowledge and process all donations including Direct Debits processed twice monthly, liaising with the Finance team to reconcile income.
Data management and systems: Ensure that records are accurate and kept up to date on our CRM database, Microsoft Dynamics; capture and analyse data to help inform decisions about donor stewardship.
General Administration: Respond to queries from our supporters; prepare fundraising materials; and, provide support to the wider fundraising team.
Employee benefits:
We encourage work life balance
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36 days paid annual leave (including bank holidays), pro-rata for part-time
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Flexible working options (with the opportunity to work exclusively remotely and find a smart working pattern that suits both you and us)
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Bespoke personal development plans with a wide range of training courses and opportunities to source additional training options with your line manager
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Various opportunities to feedback into how we internally operate
Caring for you
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Enhanced maternity/paternity leave
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Free access to a confidential 24/7 helpline service with a specialist range of support and information
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Family friendly benefits including paid leave: in the event of miscarriage/still birth; to support IVF/fertility treatments; and antenatal appointments for both expecting mother and other parent .
Closing date: Sunday 21st July
For the full job description and person specification please refer to the attachment below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced complaint resolution expert? Want to be part of a dynamic call centre team?
Are you ready for a job where you can truly make a difference? If so, we invite you to join our Customer Experience team as a Complaints Resolution Officer!
About the Role:
At British Heart Foundation, we’re dedicated to providing exceptional customer service and resolving issues with a positive, solution-focused approach. We’re currently seeking a Customer Resolution Officer to join our dynamic call centre team.
Key Responsibilities:
- Managing Incoming Customer Complaints: You will be the main point of contact for customers wanting to voice a complaint, which can cover a wide variety of topics including, risk, safeguarding and compliance. You’ll ensure their concerns are addressed with empathy, efficiency, and expertise.
- Assessing Customer Needs: You will evaluate each complaint to understand the underlying issues and determine appropriate courses of action. Additionally, you’ll assess the need for input from other teams, including Safeguarding, by identifying patterns, root causes, and potential solutions.
- Providing Accurate Information: Utilising our established procedures, you will provide accurate and comprehensive information to customers. This may involve explaining company policies, addressing specific service issues, and clarifying next steps.
- Effective Communication: You will communicate professionally and courteously with customers via phone, email, and live chat. Active listening skills are essential to fully understand customer concerns.
- Working at Pace: Adhere to company protocols for handling complaints, escalation processes, and resolution timelines, delivering results on time and within Service Level Agreements (SLAs) as set out in the Complaints Policy.
- Customer Service: Strive to exceed customer expectations by providing exceptional service. Whether it’s offering suggesting solution or ensuring timely follow-up, your commitment to customer satisfaction is second to none.
Working arrangements
This is a blended role, where your work will be dual located between your home and our Birmingham office. At the moment the team typically go into the office once a week on a Wednesday.
The role working hours are Monday - Friday 9:00 - 17:00.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
We are aiming for start date someone in this role ASAP.
About You:
To excel in this role, you will have:
- Experience in a Call Centre and Complaints: You have experience in a call centre, dealing with customer complaints including conflict resolution, reporting, communication. Prior experience in a regulated environment would be advantageous.
- Communication Skills: You have exceptional verbal and written communication skills, demonstrating clarity, empathy, and active listening.
- Exceptional Problem-Solving Skills: You can analyse complaints, identify patterns, propose solutions, and collaborate with other teams.
- Empathy, Patience, and Resilience: You can handle challenging customers and situations calmly and professionally.
- Technical Proficiency and Familiarity with CRM: You are proficient in using various technology systems, including CRM software.
- Excellent Organisational and Time Management Skills: You can manage multiple inquiries, prioritise tasks, stay organised, and exceed KPIs & SLAs.
- Attention to Detail: You accurately document inquiries and information.
- Positive Attitude:You have a can-do attitude. You collaborate with colleagues and customers while contributing to a supportive environment.
- Adaptability: You are willing to learn and adapt to evolving challenges.
About the team
Welcome to our newly reformed Customer Complaints Team at BHF! We're about being brave, compassionate, informed and making a genuine impact. Join a vibrant team where innovation flourishes, and each day offers a chance to revolutionise customer experiences. Our team champions inclusivity, fosters new ideas, and cultivates a collaborative environment. Join a culture not just focused on resolving complaints, but empowering each customers help us transform the lives of people living with heart and circulatory diseases.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee net
What's in It for You?
Our perks include:
- 30 days annual leave plus bank holidays
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
We're CIPD-recognised for our Live Well. Work Well programme, and we're on a mission to make heart health a priority, starting with you. From home to the office, we're here to inspire and guide your journey to a healthier, happier life.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Salary: £27-30K
Length of Contract: Permanent, Full time
Start date: August
Location: Remote, with occasional travel to events and face-to-face meetings
Reporting to: In2research Programme Manager
Direct reports: Programme Intern - at variable points in the year
About us:
In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.
We are in a pivotal moment of our development. With a new CEO joining in 2021, six new Trustees on our Board and a new five-year strategy launching in 2022, we are set to grow in size and profile. The team is dedicated, passionate and enthusiastic about empowering young people.
Designed in partnership with UCL, In2research is a year-long programme that aims to improve access to postgraduate research degrees and careers for people from low-socioeconomic and underrepresented backgrounds. Through workshops, mentoring, professional development days and an eight-week research placement, participants receive the development opportunities and insight they need to progress onto postgraduate research degrees and careers in STEM, Social Sciences and Arts & Humanities subjects.
What we are looking for:
We are looking for an In2research Programme Officer to help expand our high-quality programme by supporting all stages of the programme including: planning; delivery; recruitment; stakeholder management and evaluation.
With multiple internal and external stakeholders involved in the continual success of In2research, excellent communication and project delivery skills will be key in this role. You will be an organised and motivated self-starter who thrives in the face of change, enjoys creative problem solving, working in a team and can achieve deadlines on a tight timescale.
You will also have an understanding of the barriers facing people from low socio-economic backgrounds in accessing postgraduate research degrees and be passionate about diversity and the importance of representation in academia.
We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.
This role is a career accelerator. At In2scienceUK we are champions of people and we are here to support you to achieve your career goals - however ambitious they may be.
Duties and responsibilities:
The purpose of the Programme Officer role is to support the successful delivery of the In2research Programme.
Your specific duties will include:
Programme Delivery
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Manage participants and volunteers from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.
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Maintain excellent working relationships with funders and delivery partners and other external stakeholders to further the delivery of our work. This will include working and communicating with academic and professional services staff at universities, consultants, placement supervisors, mentors and workshop leads
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Create and develop engaging communication materials about the programme including programme guides, presentations, posters/flyers, case studies and website text and images.
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Work with delivery partners to design and deliver programme’s online and in-person activities, including recruiting and training speakers for: workshops; careers panels; mentoring sessions; placements and large scale away days and celebration events
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Track project performance, manage risk assessments and ensure projects are delivered on time and to a high standard
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Ensure the highest standard of record keeping, maintaining accurate, complete, and up to date records in accordance with data protection policy
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Support the collection and creation of case studies, working closely with the fundraising team to ensure funder requirements are met.
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Evaluate programme processes/systems to recommend and implement improvements to support the delivery of a high quality programme experience for participants and volunteers.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager.
Person specification:
Essential:
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Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the tiny details
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Experience delivering programmes and/or projects within the education, career development and/or employability sector
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An understanding of the social and economic barriers that prevent some people from progressing into postgraduate research and an ability to recognise the importance of diversity and inclusion in postgraduate research
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Experience working with one or more of the following groups: young people, people from low-socioeconomic backgrounds, volunteers, universities or STEM professionals/employers.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience designing and delivering large-scale events, both online and in-person, such as training sessions, away days and workshops
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
Desirable:
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Experience of working with universities and academic institutions, knowledge and understanding of the postgraduate application process
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Experience of student or volunteer recruitment
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Knowledge or an understanding of safeguarding practices.
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Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint)
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Experience working with databases.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Application procedure:
Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Please use your supporting statement to demonstrate and evidence how you meet each one of the competencies outlined in the person specification above.
For more information on the work we do please visit our website. For an informal discussion about the post, please contact Rebecca Jelbert, our In2research Programme Manager by email (you can find the email in the job description attached)
The deadline for applications is 11:30pm on 7 July
Interviews will take place the week commencing 15 July.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Location: currently Hammersmith, likely move to Farringdon autumn 2024
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
This is a varied and interesting role working with the National Grants Team and colleagues across the Programmes & Partnerships Directorate. We awarded over £2.4m of grants in 2023-24, supporting individuals and families experiencing financial insecurity. This role is about helping the team to operate efficiently, use our resources effectively and facilitating opportunities so we can listen, learn and improve using the insights we gather from our data, partnerships and people with lived experience.
This role requires a proactive, organised, and collaborative person with good attention to detail. We’re looking for someone who is committed to supporting impactful grant-making processes and fostering strong relationships with a wide range of stakeholders. You’ll need to be great at managing a varied and busy workload, capable of working on your own initiative and as part of a team and feel comfortable working flexibly to manage different priorities and timeframes.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us. This can be removed and is always something discussed at a later date.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 08 July 2024
1st Interview date: 18 & 19 July 2024
THE ORGANISATION
Afghanaid is a British humanitarian and development organisation operating in Afghanistan. For close to forty years we have worked with millions of deprived, excluded and vulnerable families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. Our community-led approach ensures Afghans shape their own development, making them active participants in shaping the future of their country. With our years of experience, our majority Afghan team, and our deep understanding of local, cultural and ethnic issues, we have earned great trust and respect among the communities we work alongside. This has allowed us to gain access to some of the most underserved areas of the country.
JOB PROFILE
Reporting to the UK Head of Communications and Giving (HC&G), you will be at the forefront of demonstrating to the public how Afghanaid is changing lives in Afghanistan, and raise awareness of key issues communities we work with are facing. You will lead the development and delivery of the organisation’s media and PR strategy, building out Afghanaid’s capacity to pitch stories, field opportunities, cultivate a strong network of journalists and high profile supporters, and ultimately secure coverage and opportunities that drive the success of the organisation’s campaigns and heighten Afghanaid’s credibility and profile.
RESPONSIBILITIES
Media and Public Relations
- Design and action an annual Media and PR strategy based on wider team and organisational goals;
- Conceptualise and deliver strategic earned media campaigns, supporting the HC&G to execute and maximise the success of multi-channel campaign development and execution;
- Proactively identify, pitch and advocate for compelling stories, strategically engaging with journalists to expand message reach and ensure brand integrity;
- Field inbound media inquiries, liaising with journalists and colleagues to maximise opportunities;
- Craft and distribute timely press releases, comments, and statements;
- Work with colleagues to cultivate a strong spokesperson team, with a particular focus on developing Afghanaid’s thought leadership;
- Support spokesperson briefing, developing talking points, interview briefs, Q&A materials and drafting speeches;
- Compile up-to-date and detailed media lists, cultivating warm media contacts through high quality stewardship;
- Monitor media coverage on Afghanistan and Afghanaid, including articles, live news, and social media activity to keep abreast of unfolding stories, identifying trends, cultural moments and other opportunities relevant to Afghanaid and devising ways to get involved;
- Generate content for various owned communication channels including the website, newsletters, and social media platforms, keeping the Media hub on the website up to date with the latest news, coverage, and journalist information, and making suggestions for refinement.
- Work with Communications Officer to maintain and execute a coordinated communications calendar, ensuring day-to-day team activities via earned, paid and digital communications streams are synchronised and symbiotic;
- Identify a wide range opportunities for positive exposure of Afghanaid that may inspire new support;
- Work with HC&G to support relationship management of external agencies and consultants, identifying and responding to opportunities to utilise pro-bono support from such businesses;
- Collect and analyse data and produce reports and presentations on key media and PR performance indicators to assess the effectiveness and reach of our communications activities and make recommendations for improvement;
- Identify and pursue opportunities to utilise high profile and celebrity support. Work collaboratively with other members of the Communications and Giving team to engage these contacts in media campaigns, appeals, digital communications and events, and where possible and appropriate cultivate Ambassador-style partnerships;
- Attend relevant events, external fora and working group meetings and identify opportunities for involvement with advocacy initiatives, particularly those within the climate space, that benefits Afghanaid’s goals and reputation;
- Any other tasks as assigned by the line manager, MD and/or Directorate.
PERSON SPECIFICATION
Education & Professional Qualification
- A bachelor’s degree in a relevant discipline or equivalent work experience;
Work Experience
- At least 3 years’ demonstrable experience in Media, Public Relations or Communications.
Professional Skills, Competencies, Values and Attitudes
Afghanaid is seeking an enthusiastic self-starter who is passionate about mobilising support for Afghanaid's work and challenging accepted narratives about Afghanistan. The ideal candidate will have a strong eye for engaging stories, a talent for building strong relationships with the media and/or other strategic communications outlets, and experience in generating momentum behind a cause. They will showcase a strong desire to work successfully with colleagues to grow and take real ownership of a fast growing function within a reputable organisation. Specifically, the holder of this position should also demonstrate the following:
Essential:
- A strong understanding of the UK’s media environment and knowledge of how to engage journalists across broadcast, print and digital media outlets across the media landscape;
- Existing network of warm journalist contacts;
- Knowledge of how to plan and execute media campaigns, end-to-end;
- Experience in building awareness of an organisation’s profile, positioning and core messaging via earned media that supports income generation;
- Experience and demonstrable success in building and maintaining excellent relationships with a wide range of stakeholders, particularly in generating sustained engagement from high profile supporters;
- Experience communicating about crisis contexts or sensitive issues, with the proven ability to produce and advocate for sensitive, ethical and nuanced communications and storytelling;
- A self-starter, able to work independently, identify and make the most of emerging opportunities, manage varied workloads and work to deadlines. A desire to grow and take real ownership of a fast growing function;
- Passion for demonstrating the value of media and PR to internal stakeholders and for building trust amongst spokespeople;
- Passion for keeping abreast of sectoral trends and organisational learnings, using insights to inform and improve media strategy;
- Excellent writing skills and attention to detail, with the drive and personal integrity to produce high-quality and accurate work;
- Excellent IT skills, particularly in using Microsoft Office and Canva;
- An outgoing, adaptive and resilient personality, enthusiastic about working successfully within a tight-knit environment;
- Sensitivity to Islamic culture and respect of Afghan customs and traditions;
- Experience and/or willingness to occasionally work outside normal office hours to attend events, respond to enquiries and opportunities, and occasionally deal with unfolding crises (which will be eligible for time off in lieu);
- The right to work in the UK.
Desirable:
- Thorough understanding of the current and historical context in Afghanistan and the wider region, as well as experience in a humanitarian/development organisation specifically;
- Experience running media and/or advocacy campaigns about climate change;
- Experience collaborating with other organisations to draft advocacy messaging;
- Experience in using media monitoring tools;
- Experience drawing up annual or multi-year strategies for media functions;
- Ability to speak Dari and/or Pashto.
OTHER INFORMATION
Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Afghanaid is an equal opportunities employer and encourages applications from under-represented and intersectional groups.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Workaid is a small charity based in Chesham, founded in 1986, empowering young people in Africa (and the UK) to help themselves by developing the skills and knowledge needed to find gainful employment or start their own business. We do this by refurbishing donated tools to a high standard and shipping them to training centres and self-help organisations. Our Chesham workshop operates with a community of dedicated volunteers who bring a wealth of skills and abilities to refurbish donated tools and equipment.
The charity's vision is a world in which all young people are able to achieve full and productive employment.
We are looking for a flexible and creative individual to join our team in a part-time role, responsible for the charity's everyday marketing and communications.
The Communications Coordinator will be responsible for the development of the charity's communication materials and multimedia products, ensuring they are visually appealing, follow brand guidelines, well written and stimulate interest and action among our target audience, as well as expanding our digital reach. Managing the social media platforms and website will be an important aspect of the role on a daily basis. The ideal candidate will have marketing and communications experience, excellent writing and design skills, plus social media and website management, and demonstrate a curiosity and/or experience in international affairs.
Key Responsibilites:
- Develop and design of digital, web, and print marketing materials·
- Manage the development and production of our bi-annual newsletter and one appeal a year
- Copywriting and editing, including developing original content and editing from multiple contributors
- Continually update charity website using Wordpress with current events, relevant news, etc.
- Community management on platforms such as Facebook, Twitter, Instagram, and LinkedIn; and Instagram
- Manage the annual Big Give campaign and an additional annual fundraising campaign to Workaid supporters
- Thoroughly understand our supporters, inspiring them to engage and donate and foster repeat giving from warm supporters and social media followers
- Manage internal communications, including the production of posters and relevant materials within Workaid
- Utilising online metrics tools (such as Google Analytics) to report on statistics for websites, social media sites, email campaigns, and online advertising
- Collaborate with staff on new ideas, directions, and tools for marketing and communications
Skills
- Strong writing, editing, and proofreading skills
- Accuracy and attention to detail are essential
- Strong organisational skills
- Good interpersonal skills
- Excellent computer skills with experience in social media & Microsoft Office
- Strong grasp of social media management and campaign development
- Able to effectively communicate with and motivate individual donors through innovative fundraising strategies
- Experience with WordPress or similar web hosting platforms
- Understanding of web marketing and Google analytics
- High level of computer literacy and ability to learn new technology quickly
- Experience in the non-profit or international development sector is a plus
- The ability to work well under pressure and to deadlines
Other Responsibilities
- Work in alignment with the aims, objectives, and core values of Workaid.
- Undertake any other duties or tasks deemed necessary for the successful running of the charity as determined by the CEO.
- Managing from time to time a part time Communications Intern
Experience
- At least 1 years marketing experience
- Communication across different medium
- Social media management
- Content creation and copywriting, newsletter and web material
Attributes
- Flexible & creative approach to work
- An energetic person with great attention to detail and an excellent communicator
- Demonstrates initiative and ability to work independently and as a member of a team to meet programme needs
- Energy, enthusiasm, and a good sense of humour
Workaid enables young people in Africa to build sustainable livelihoods.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To deliver an effective and friendly local customer facing housing service to residents.
To develop and maintain effective working relationships with Board members, residents and team members and work with council officers and other relevant agencies/services and professionals where required.
Ensuring tenants comply with the terms and conditions of tenancy agreements, particularly as they relate to the payment of rent and former tenant arrears and that leaseholders stay up to date with the payment of service charges. The post holder will have responsibility for the collection of arrears and to ensure arrears are kept to a minimum.
MAIN RESPONSIBILITES
Tenancy Management
1. To carry out detailed and regular monitoring of individual rent accounts, taking appropriate action as set out in CCRMO’s rent arrears policy and procedures.
2. To use initiative and judgement in considering the most effective and appropriate methods to contact tenants such as by telephone, email and home visits.
3. To provide appropriate advice, support and assistance to tenants, including referrals to appropriate support agencies to assist them sustain their tenancies
4. To deal promptly and effectively with all breaches of tenancies, including Anti-Social Behaviour.
5. Prepare possession applications for court hearings and attend court in support of any legal action.
6. Re-let empty properties in line with council/RMO policy, arrange viewings for prospective tenants & allocate property, minimising void turnaround time and loss of revenue.
7. Undertake 6 week settling-in visits and formally review Introductory and Secure Tenancies at appropriate intervals.
8. To conduct regular tenancy audits to enable CCRMO to confirm tenancy and refer suspicious cases to council to investigate
9. Report on key performance targets for rent collection and arrears, voids lettings and tenancy checks.
Leaseholder Service Charges
10. Ensure leaseholders comply with their lease and arrange approvals required under terms of the lease.
11. To carry out detailed and regular monitoring of all leasehold service charge accounts, taking prompt action to recover any arrears.
12. To provide information on service charge collection and arrears against key performance indicators.
13. To provide information to the Estate Director and the council to assist with identifying items to be re-charged to leaseholders in the annual service charge.
Estate management
14. Assist the Estate Director and Estate Supervisor with monthly estate inspections as required.
The client requests no contact from agencies or media sales.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a fourth clinic in Gateshead and a fifth in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager and Executive Assistant in the team. The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include:
Leadership and Management:
- Working as part of the Senior Leadership team to strategically support the running of the charity.
- Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows.
- Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
- Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.
Fundraising Strategy & Finance:
- Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
- Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets.
- Manging the fundraising, marketing and communications budget lines.
- Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
- Support fundraising strategy development and long term planning for growth.
- Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
- Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.
Marketing and Communication:
- Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications.
- Oversight of projects and campaigns running across Growing Hope.
- Promoting the Growing Hope brand both internally and externally.
- Developing strategies to support staff with understanding and working to the Growing Hope values.
- Oversight of marketing and advertising on behalf of the charity.
- Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team.
- Formulating unique insights to understand the stakeholders from a marketing perspective.
- Using marketing insights to contribute towards the overall business strategy.
Clinic Growth:
- Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030.
- Ensuring good reach of services across the UK.
- Exploring potential partnership for impact across the UK and beyond.
General:
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Bachelor's degree in a relevant field.
- Experience in fundraising and strategically achieving income targets.
- Proven experience in a senior operations or leadership role, preferably in a charity or non-profit setting.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong working knowledge of HR, finance, IT, risk management and governance best practices.
- A collaborative leadership style and willingness to be a hands-on team player.
- Exceptional problem solving, analytical thinking and decision making abilities.
- Deep commitment and passion for the mission and values of Growing Hope.
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience working with charities or nonprofits.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
![Growing Hope logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/sq4te8_ivte_2024_03_28_03_00_50_pm.jpg)
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The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Your Place for their new Facilities Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
Please note this is a full-time role being offered on a permanent basis.
The facilities Officer will be responsible for the building, reactive building works, renovation, and repair of the building. Working as a senior member of the maintenance team under the supervision of the Facilities Manager.
Additionally, this person will ensure that day-to-day repairs and planned maintenance of Your Place properties are efficiently and effectively carried out. The post-holder will monitor the performance of internal operatives and contractors handling communications and ensuring the work is carried out in line with completion targets and quality standards. Furthermore, the Senior Maintenance Officer will carry out minor repairs to the buildings, plumbing and electrical systems.
The ideal candidate will possess experience in facilities, and ideally experience working as part of a team and interacting with a variety of people. A basic understanding of health and safety and risk assessment is necessary. The role requires flexibility, including the ability to work evenings and weekends on a rota. Additionally, holding a clean driving license is essential.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Officer
Must have: Full right to work in the UK (if you don't have this we unfortunately won't be able to consider you for this role but we encourage you to look at our other global opportunities on our careers page)
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Principal Location:London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn and supported over 25,000 families to set up businesses so they can afford the cost of educating their children.
Part 1: Role Purpose:
This role is a key member of the busy HQ finance function. Although the role is primarily focused on the HQ finances, the role operates within the context of Street Child as a global charity and so also has interaction with the global finance team. The role offers the chance to work across a number of finance functions, and some of the subsidiary charities. It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role.
Part 2: Key Responsibilities:
1) (40%) Deliver all functions related to Accounts Receivable
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
- Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
- Raising donor invoices and requests for payments, and issuing donor receipts.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
2) (20%) Lead the Accounts Payable process
- Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
- Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
- Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
- Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Managing at least two payment runs a week and additional runs as required; ensuring that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set.
- Once the payment is made, allocating the payment against the invoices in the Finance system.
- Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
- Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
- Any other responsibilities relating to Accounts Payable.
3) (40%) Month end reporting and reconciliation and subsidiary accounts
- Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
- Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
- Carry out monthly revaluations of bank accounts.
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
- Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
- Compile information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
- Audit: support with the year end audit and provision of supporting information to auditors.
Part 3: Person Specification
Attributes / Essential / Desirable
Education / Qualifications
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent
- Degree
- A Good understanding of double entry bookkeeping
- Part qualified accountancy qualification.
- Full Accountancy qualification
Experience and Knowledge
· IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM would be an advantage
- Charity or third sector experience.
Skills and Abilities
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Ability to work under pressure and to tight deadlines
- Fast learner whilst not afraid to ask for help!
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Work co-operatively and collaboratively with colleagues, other departments and other external contacts
- Strong communicator and able to explain work to other team members
- Good Interpersonal skills