Insights Jobs

CPAS aspires to put digital capabilities at the heart of our engagement with our supporters, volunteers, churches, dioceses and children and young people joining our residential holidays.

We’re looking for someone who is curious, with a strong desire to explore data and seek deeper insights beyond the surface level. The ideal candidate will be a team player, willing and able to work collaboratively with others, motivated by the aims and objectives of CPAS’ work, and passionate about the value of data to improving performance and able to champion this across the organisation.

As a Data Analyst at CPAS, you will play a crucial role in collecting, analysing, and interpreting data to inform our programmes and strategies. You will work closely with our operations, fundraising, leadership and holiday teams to provide insights that drive effectiveness and accountability. Your work will directly contribute to our ability to improve key decision making in the organisation. This is a new role and the postholder will work closely with the Digital Systems Manager and key staff across other teams to build and maintain our data capabilities.   

Salary: £22,914 (pro rata of £38,190 FTE) per annum. This is a part-time appointment of 3 days / 22.2 hours per week (0.6 FTE).

This post will be subject to a satisfactory Basic DBS check and completion of a Declaration of Suitability form. You must have evidence of your right to work in the UK.

Application deadline: 9am on Tuesday 29 April.

Interviews are scheduled for Thursday 8 May at our offices in Coventry.

Visit our website for further information and to download an Application Pack.

Schoolreaders aims to give all primary school children the opportunity to learn to read well, by recruiting volunteers from communities and matching them to local primary schools where they listen to children read on a one-to-one basis. We provide our service free to all partner schools so that every child can benefit. We are the largest in-school literacy charity in the country, supporting over 30,000 children each week in more than 1,500 primary schools.

 

Role Description:

 

This leadership role plays a crucial part in overseeing the financial operations of the organisation, ensuring compliance with regulatory requirements, and contributing to strategic decision-making.

Main Duties:

 

1. Financial Planning and Analysis:

· Develop and manage the annual budgeting process, working closely with department heads to ensure alignment with organisational goals

· Conduct financial analysis, forecasting, and provide insights to support strategic planning

· To ensure budget holders receive timely management information to control day to day expenditure

· To prepare, monitor and update the 5 year plan

· To prepare the mid year review and re-forecast

2. Financial Reporting and Compliance:

· Prepare timely and accurate monthly management and financial reports

· Prepare timely and accurate annual financial statements and reports for internal and external stakeholders in line with SORP and GAAP including allocation of costs for restricted funds

· Ensure compliance with regulatory and statutory requirements, including Charity Commission guidelines.

· Review bank reconciliations and balance sheet reconciliations

· To report to SMT and Board of Trustees as required

· To work with the CEO to ensure stakeholders are kept informed of key decisions

· Work with the CEO and Fundraising team to monitor forecasts and provide financial oversight

· To advise the charity on statutory and financial reporting requirements in line with SORP requirements

· To prepare  Gift Aid Claims

· To assist the CEO with the Annual Return

3. Cash Flow Management:

· Monitor and manage cash flow to ensure the organisation's financial stability, preparation of monthly cashflow statement

· Implement & monitor effective financial controls on incoming and outgoing resources

4. Strategic Financial Advice:

· Contribute as a member of the Senior Management Team, and collaborate with the executive team to provide financial insights and support strategic decision-making

· Evaluate the financial implications of new projects and initiatives

· To advise on accounting and taxation implications as required

· To provide financial ad hoc advice as required

5. Team Collaboration:

· Work closely with the Business Support team and external bookkeeping accountants, fostering a high-performance culture

· Monitor finance operations, including accounts payable, accounts receivable, and payroll.

· Ensure compliance with the organisations values and support the CEO

6. Risk Management:

· Identify and mitigate financial risks, advising and monitoring robust internal controls

· To ensure the organisation implements robust internal financial controls and procedures in line with current good practice as defined in SORP

· Stay updated on changes in financial regulations and assess their impact on the organisation

· Ensure there are financial policies and procedures in place and adhered to, to cover all financial areas of governance

7. Audit Coordination:

· Liaise with external auditors, coordinating the annual audit process and addressing any audit findings

· To lead and participate in the Audit Committee

8. Donor and Grant Management:

· Manage financial aspects of grants and donations, ensuring compliance with donor requirements.

· Provide financial information for grant applications and reporting.

· To monitor restricted funds

· To monitor future & multi year pledges

 

Personal Specification:

- Qualified accountant (ACA, ACCA, CIMA, or equivalent).

- Proven experience in a senior finance role, preferably within the charitable sector.

- Strong knowledge of charity accounting, including SORP.

- Excellent leadership and interpersonal skills.

- Proficiency in financial management software preferably SAGE 50 Cloud and MS Excel.

​Benefits

As part of our commitment to making Schoolreaders a great place to work, we offer access to the following employee benefits:

- 25 days annual leave (3 of which must be taken over Christmas) plus an additional paid day off on your birthday and public/bank holidays (pro-rated for part time staff)

- Contributory pension

- Access to a free 24/7 support service providing legal, financial, emotional, and medical advice

Post Award Manager

£40,000-£46,000 per annum (dependent on skills and experience) plus generous benefits

Location – Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

About the role

Are you passionate about maximising the impact of grant funding? Do you have experience supporting and monitoring grant recipients to ensure long-term success? We’re looking for a Post Award Manager to oversee the post-award process, ensuring that funded projects meet their objectives, remain compliant, and deliver lasting impact.

As Post Award Manager, you’ll work closely with grant recipients, funding partners, and internal teams to track project performance, resolve compliance issues, and provide expert support. Reporting to the Senior Post Award Manager, you’ll monitor how funding is used, ensure grant conditions are met, and contribute to the continuous improvement of post-award processes. Your role will be key in ensuring that investment delivers real and measurable impact.

Key responsibilities

· Manage ongoing relationships with grant recipients to ensure compliance and success.

· Provide specialist advice and support, helping projects stay on track.

· Oversee the adoption of post-award tools, such as booking systems and grant management platforms.

· Attend site visits to assess project performance and resolve issues.

· Collaborate with internal teams to ensure a seamless transition into post-award monitoring.

· Track and report on project performance, using data-driven insights to inform decision-making.

· Engage with external partners, including local authorities, governing bodies, and community organisations.

· Contribute to the development of processes, systems, and KPIs to enhance service delivery.

What are we looking for?

· Experience in grant management, post-award monitoring, or programme management.

· Strong ability to build relationships with grant recipients and funding partners.

· Skilled in compliance tracking, financial monitoring, and reporting.

· Excellent problem-solving and critical-thinking skills.

· Ability to present data-driven insights to inform decision-making.

· Strong written and verbal communication skills for stakeholder engagement.

· Organised and detail-oriented, with the ability to manage multiple priorities.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependent on relevant skills and experience.

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please get in touch. 

The closing date for applications is: Sunday 20 April 2025 at 23:59

 First interviews will be held via MS Teams and are currently scheduled for 2 May 2025.

 Second-stage interviews will be held in person and are currently scheduled for 7 May 2025.

 Please note that you must be eligible to work in the UK to apply.

We’re looking for a Public Fundraising Officer to work in our Community Fundraising team. You’ll be genuinely excited to work in community fundraising, in an environment that has our bowel cancer community at the heart of everything we do.

The Public Fundraising Officer role will help develop and deliver key areas of our work, such as Do-It-Yourself and Own Place Run fundraising. You’ll provide first class stewardship and communications journeys to our supporters, ensuring messaging is integrated, engaging and on trend. You’ll work with the Senior Community Fundraising Officer on reviewing data and using insight to make changes to improve ways of working and retaining supporters. You’ll also identify new opportunities for growth, adding into business plans and being a valued member of the team.

The role is managed by the Senior Community Fundraising Officer and other key relationships are the Community Fundraising Manager, wider Public Fundraising team, the Digital team, Content and Creative team, Volunteer team, and external agencies.

We are looking for an experienced Senior Trusts and Foundations Manager to manage a portfolio of Trust funders providing excellent stewardship and developing a strategy to grow income.

Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.
Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that

As the UK’s leading charity for young wheelchair users, we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.

Our values

We are young people focused, ambitious, collaborative and inclusive.

The Trusts and Foundations Team is part of the Fundraising and Marketing Communications Department and is responsible for delivering over £3m a year for the organisation’s services.

As Senior Trust Fundraising Manager you will be responsible for managing our existing donor relationships, researching new funding opportunities and preparing applications with a focus on 5 and 6 figure funding. This is a well-established income stream for Whizz Kidz with content for proposals readily available and accessible and you will have the opportunity to work with long standing supporters, helping them feel inspired by the impact of their gift. You will use your skills of relationship management to make a real difference to the lives of young wheelchair users. Finally, you will join an ambitious and collaborative fundraising team, keen to share success and support one another.

The ideal candidate will have experience of growing a Trust income stream and of preparing donor reports and providing excellent stewardship to funders and will be an excellent spoken and written communicator with a particular emphasis on funding application writing and reporting. They will have strong prospect research skills with the ability to secure higher value funding partnerships and an understanding of the issues young wheelchair users face.

Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.

Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To apply please email your CV and Cover Letter via the apply button. 

Closing date 15 April 2025.  Interviews will be held on a rolling basis. 

Once we have sufficient applicants we withhold the right to close job vacancies early.

Ivy Rock Partners is supporting a prestigious organisation in recruiting a Finance Business Partner to join a forward-thinking and collaborative team. This is a fantastic opportunity to influence decision-making and contribute to long-term financial sustainability.

About the role

As a finance Business Partner, you will be a key member of the finance team, supporting the organisation in achieving its strategic goals through the effective financial planning and analysis. Working closely with senior stakeholders, you will provide financial insight, reporting, and business intelligence to aid in strategic decision-making.

Key responsibilities:

• Work alongside senior finance colleagues to provide a high-quality finance business partnering service.
• Develop and deliver accurate, timely financial reports, including budget vs actuals, variance analysis and key performance indicators
• Support budget holders with financial planning, forecasting, and business case development
• Contribute to strategic decision-making by providing meaningful financial analysis and advice.
• Maintain and enhance financial systems and reporting tools to improve efficiency and insight
• Ensure compliance with financial regulations and internal policies
• Lead on forecasting and budgeting processes for specific areas of the organisation
• Support the development of junior finance staff, fostering a collaborative and high-performing team.

About You

We are looking for a finance professional who is not only technically strong but also able to communicate financial concepts clearly and influence decision-making.

Essential criteria:

• Qualified or finalist with a recognised accounting body (CIMA, ICAEW, ACCA, CIPFA, or equivalent).
• Strong financial planning, analysis, and business partnering experience.
• Advanced Excel skills and experience with financial modelling.
• Ability to manage and interpret large data sets to provide meaningful insights.
• Experience working in a fast-paced environment, meeting tight deadlines.
• Excellent communication skills, with the ability to present complex financial information in an accessible way.

Desirable criteria:

• Experience within higher education or the public sector.
• Knowledge of finance systems such as Agresso/ABW.
• Experience leading or mentoring a team.

Why Join?

• A flexible hybrid working model.
• A supportive and collaborative team environment.
• The opportunity to contribute to strategic financial planning.
• Professional development and career growth opportunities.
• 32 days of annual leave, excluding bank holidays.

For a confidential conversation about the role please get in touch with Megan Hunter

Resource Manager (6-Month FTC, Up to £50k, Hybrid)

Are you an experienced Resource Manager with a talent for optimising staff allocation, managing project budgets, and ensuring smooth project delivery? We’re looking for an organised and analytical professional to join a dynamic organisation on a 6-month fixed-term contract.

The Role

As Resource Manager, you’ll be responsible for scheduling and managing staff resources to ensure efficient project delivery across both external and internal initiatives. You'll work closely with project and programme leads, ensuring that teams are effectively resourced without being overloaded. Key responsibilities include:
? Scheduling staff resources in line with project needs.
? Monitoring and updating project budgets.
? Ensuring accurate completion of timesheets.
? Producing reports and insights for strategic decision-making.
? Supporting continuous improvement of resource management processes.

About You

You’ll bring:
? Experience in resource management, scheduling, or traffic management in a complex, multidisciplinary environment.
? Strong analytical skills with the ability to generate reports and insights.
? Excellent stakeholder engagement skills, working across all levels of an organisation.
? Advanced Excel skills (pivot tables, VLOOKUP, IF statements).
? Experience using professional services automation or resourcing software (e.g., Business Central, Progressus).

The Offer

Salary: Up to £50,000 (pro rata)
Location: Hybrid (flexibility available)
Contract: 6-month FTC

This is an exciting opportunity for a proactive and detail-oriented professional to make a real impact in a fast-moving environment.

Interested? Apply now to find out more!

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Founded in 2020 with a clear mission to ensure African, Caribbean, and Asian communities have equitable access to vital water safety education, the award-winning Black Swimming Association (BSA) is leading a transformative movement within the aquatic sector, where we proudly serve as a bridge into communities that have been historically excluded, disenfranchised and invisible in the context of aquatics and water safety. Now, we’re looking for a passionate, driven CEO to lead us into our next chapter.

In just five years, the BSA has grown from four cofounders to a small but dedicated team that above all cares about the communities we serve. From commissioning pioneering research and insights; to delivering life-saving water safety programmes across the country, the charity is unapologetically steadfast in its mission to promote water safety and drowning prevention. We’re looking for a leader that understands people, fights for equity, and is ready to transition the charity from being a fledgling start up to an established nationally recognised body.

We will close for applications on Friday 25th April, 2025 and will then move into the interview process. All candidates will be contacted following closure of the advertisement but please note we may not be able to provide individual feedback to unsuccessful candidates.

Strategic thinker. Problem solver. Organised doer. If this sounds like you, keep reading!

We’re looking for a Fundraising Planning Manager to work at the heart of our senior fundraising and marketing team, driving key projects, strategic plans, and reporting that help us maximise our impact.

This is a fast-paced, highly visible role—perfect for someone who loves managing complex projects, aligning stakeholders, and turning strategy into action. You’ll be responsible for:

• Keeping our senior team on track with management reporting, leadership meetings, and internal comms
• Simplifying complex projects and making sure they run smoothly
• Bringing structure to competing priorities in a busy, high-impact department
• Gaining unique insight into every area of our fundraising and marketing team

If you’re highly organised, thrive on collaboration, and love seeing plans come to life, we want to hear from you!

ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.

Are you a passionate and driven leader looking for an exciting opportunity to make a real impact? We’re seeking a dedicated Head of Fundraising to play a key role in our dynamic Income Generation team.

As a key leader in this role, you’ll develop and implement innovative fundraising strategies, engaging individual donors while strengthening relationships with current and prospective supporters. Your work will ensure donors feel valued and appreciated, helping to drive our mission forward.

If you are committed to making a difference and want a rewarding role where your efforts provide care and support to those who need it most, we’d love to hear from you!

Key Responsibilities of the role include:

• Set and deliver a clear strategy to grow the active donor base and maximise long-term sustainable income from all individual giving income streams. Implement a strong multi-channel direct marketing fundraising programme to achieve this.
• Include setting realistic forecast models and targets to achieve desired outcomes.
• To be responsible for developing an effective integrated communications programme for cash donors and regular givers.
• Utilise audience segmentation and database insights to extract, analyse and segment data. Implementing clear strategies and supporter journeys that drive growth in target audiences, income and lifetime value.
• Provide strong leadership to the team to achieve targets. Lead and own effective reporting using internal and external benchmarks by setting clear, measurable KPIs driven by data and insight.

Essential Requirements:

• Proven success in Individual Giving fundraising, with experience in acquisition and retention strategies.
• Extensive experience in direct marketing and income generation across various media, driving growth in donors and income streams (retention, cash, in-mem, lottery, legacy).
• Strong track record in securing income through lottery schemes, including managing canvassing agencies, Gift Aid, and gambling compliance.
• Data-driven, experienced in setting and reporting on KPIs to drive results.
• Effective leader within both their team and the wider organisation.

This post is subject to Standard DBS clearance. UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024.

We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, which do not require sponsorship as a Skilled Worker now or in future.

Application Deadline: 4th April 2025

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Job purpose

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone. 

Key responsibilities  

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

Deputy Head of Service for Performance and Quality

We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation? 

Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance? 

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

Position: 6045 Deputy Head of Service for Performance and Quality

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm 

Contract: Permanent

Salary: £46,702.25 per annum 

Allowance: London weighting

Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

As a Deputy Head of Service for Performance and Quality, you will:

• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service

• Produce management information, impact analysis, service modelling and customer-focused performance tools

• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement

• Be a key member of a multi-disciplinary network of experts within the London Management Team

• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements

• Developing and iterating analytical pipelines to deliver high quality insight on service performance

• Meeting with front-line teams to explore service delivery and performance data

• Delivering insights and actions to stakeholders regarding service effectiveness

• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI

• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function

About You

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques

• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau

• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.                 

Early applications are strongly encouraged as interviews will be scheduled on an ongoing basis and this role may be filled before the advertised closing date.

This role is primarily based in our London office, with a hybrid working arrangement of 2 days in the office and 3 days working from home. Alternatively, the position can be fully remote within the UK under a homebased contract, in which case the salary will range from *£44,400 - £48,229.

(*) This salary includes a market supplement of £7,663, which has been added to reflect current market conditions.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Despite the challenges we've all faced over recent years, we have grown income and smashed our targets, making a transformational impact for people in poverty. Your next career step could see you joining our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise more than £40 million annually to tackle the root causes of extreme poverty.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.

Learn about our vision, mission and values

About the role

The Digital Optimisation Analyst is instrumental in advancing Christian Aid's digital strategy and supporting colleagues in achieving their ambitious digital, fundraising and supporter engagement goals. Through utilising measurable data and analytical tools such as Google Analytics, the role provides in-depth campaign analyses, performance reports, and a deep dive into users' online activities and behaviours. The deliverable insights and contributions empower teams to make data-driven, impactful decisions that generate positive change across the organisation.

About you

You will be the go-to expert in digital analysis, working closely alongside a variety of teams to maximise the reach, engagement and conversion of our digital journeys. You will be comfortable managing competing priorities and proactively engaging with multiple stakeholders. Alongside digital analysis projects, you will have a finger on the pulse of current trends, tools and best practice across the digital space.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

-Understanding User Behaviour: Can you describe a time when you used analytics tools to analyse user ----behaviour on digital platforms? How did you use this data to enhance the user experience, and what did you achieve?

-Optimising Campaign Performance: Please share an experience where you identified opportunities to improve campaign performance in the digital space. How did you develop and test hypotheses to achieve better results?

-Empowering Teams with Insights: How do you ensure that the insights and reports you provide to teams are actionable and relevant to their objectives? Can you share an example of a time when your insights directly influenced a team's strategy or approach?

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Ready to make a real impact on supporter engagement and donor retention?
 
If you’re passionate about delivering meaningful donor experiences and have experience in Individual Giving, this Senior Donor Journey Officer role could be the perfect fit for you.
 
Salary: £30,000 - £32,000
Job title: Senior Donor Journey Officer
Charity type: International
Location: Remote (UK-based) with occasional travel to Cambridge or London
 
As a Senior Donor Journey Officer, you will design and implement engaging donor experiences to build long-term supporter relationships. Working within the Individual Giving team, you will ensure their donors feel valued and inspired to continue their support.
 
Key responsibilities include:

• Developing and improving donor journeys across multiple channels, including email, direct mail, and telemarketing.
• Managing retention campaigns such as supporter magazines, emergency appeals, and seasonal fundraising.
• Collaborating with internal teams (Communications, CRM Data Insights) to produce engaging content and data-driven campaigns.
• Using Marketing Cloud and CRM systems to automate and refine donor journeys.
• Ensuring compliance with fundraising regulations and GDPR.

 
Ideal experience they are looking for:

• Experience in donor journey planning and retention campaigns.
• A data-driven approach, using insights to improve engagement and fundraising.
• Strong communication and organisational skills to manage multiple projects effectively.
• Experience using CRM systems like Marketing Cloud and Salesforce (or similar).
• A passion for building supporter relationships and enhancing their experience.

 
If you’re excited by the opportunity to shape donor journeys and improve retention strategies, we’d love to hear from you. Apply now.