Insight lead jobs in barnet, wrexham principal area
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Policy and Communications Manager
Job Description and Person Specification
Job title Policy and Communications Manager
Hours 28 hours per week (can be flexible on work pattern)
Salary £42,000 FTE Actual for this role £33,600 pro rata
Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive
Reports to Director of Policy and External Affairs
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
The purpose of the Policy and Communications Manager role is to:
- Deliver against our National Voices’ policy and project work through a programme’s life cycle, from inception to delivery and evaluation, and within budget
- Manage our communications work to our members and external stakeholders to successfully communicate all relevant organisational output including policy, improvement, lived experience and insight work.
- Work with voluntary sector organisations and people with the greatest health and care needs to develop National Voices’ deliver our policy and communications positions in line with our strategy and members priorities.
The role will be a mix of policy and communications, with 75% of the role likely focused on policy.
Responsibilities
Management oversight
· Manage projects or programmes which are significant in terms of income, profile or risk, and which are often delivered in partnership with others.
· Identify possible future partnerships, follow-on work and funding opportunities that arise from our policy and external affairs work, including from stakeholder relationships, and proactively work to secure income
· Line-manage staff, in the first instance our Communications and Events Officer, to include appraisals, setting objectives, monitoring performance and supporting development.
· Support the policy and external affairs team to deliver against our priorities and projects, including deputising for the Director of Policy and External Affairs, working in sync with other team managers and holistically supporting junior staff members
Deliver against our policy priorities and projects
· Identify, monitor and evaluate policy issues to formulate new policy positions, taking responsibility and action for our position on specific policy areas. This may include developing policy briefings, position papers, consultation responses, blogs, reports, letters and other policy and public affairs documents that capture our policy positions.
· Lead on policy projects from inception to delivery and evaluation including keeping to a set budget where appropriate.
· Develop and collate qualitative and quantitative policy evidence, from analysing previous reports and external stakeholder guidance to developing and delivering against workshops, focus groups, round tables, engagement events and in-depth interviews.
· Work with voluntary sector organisations and people with the greatest health and care needs to understand their experiences, perspectives and ambition using methods laid out above but with a willingness to adapt and flex where needed.
· Connect with policy and comms stakeholders both within our membership and in the wider policy landscape, to spot and make connections among members and to deliver against our five-year strategy objectives
· Work with the wider team to consider how our we evaluate and monitor the success of our project work and our wider influencing wins
· Represent National Voices at external events and conferences where required
Deliver on our communications work
· Work with the Communications and Events officer to help them develop engaging content that conveys National Voices messages to members, external stakeholders, and media to maximise the reach and impact of the organisation’s policy messages and funded project work
· With the support of Communications and Events Officer support media relations activity by drafting media statements, liaising with journalists and other media activity as required
· Manage the sign-off of relevant comms materials including social media, member newsletter, blogs, articles and media statements
· Liaise with senior external stakeholders such as from the Department of Health and Social Care, including attending relevant briefings, and supporting larger joint press activity with other stakeholders when required.
· Oversee management of comms and events calendar, which will be proactively compiled by the Policy and Communications officer, especially where there are conflicts or competing needs
· Along with other managers provide a second review of reports we produce including ensuring adherence to brand guidelines
General
- Take a pro-active approach to including our members and people with lived experience in all areas of our work.
- Support the senior team in identifying potential new members and funding opportunities where possible, as well as costing and drafting bids or supporting others to do so.
- Follow processes set out to measure, monitor and communicate the impact of our work.
- Support good project, financial and data management.
- Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
- Deputise for other members of the team when needed.
- Be prepared to take part in full day events, including providing planning and support
- Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person Specification
Values, attitudes and behaviours
- Passionate about National Voices’ mission and work.
- Proactive, flexible and responsive
- Comfortable working in a team, as well as under own initiative
- Calm under pressure and able to work to tight deadlines while maintaining accuracy.
- Committed to reducing inequality and embracing diversity.
- Comfortable with a range of views and perspectives and keen to make connections and build relationships.
- Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
- Excellent communication skills, including written and oral, including stakeholder engagement
- Demonstrable experience in delivering against a policy influencing agenda
- Able to synthesise complex information and present it in simple and impactful ways.
- Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
- Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
- Experience in Identifying and developing funding opportunities, ideally including costing and drafting bids
- Ability to embed clear and reliable processes amongst a team of creative and busy people
- Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
- Able to work well under pressure and to tight deadlines while maintaining attention to detail
- Previous line management experience is preferred
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and Inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Application guidance
Please submit a cover letter along with a CV to apply.
Applications should be addressed to our Director of Policy and External Affairs, Sharon Brennan, and submitted through CharityJob.
Please apply by Monday the 5th May 2025
We will let you know the outcome of your application by Friday 9th May 2025
Interviews will be held on 22nd May 2025 on Teams
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations
Please specify any access or other requirements of which we need to be aware for the online interview.
About the oppurtunity
The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.
Duties and responsibilities
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Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
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Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.
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Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
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Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
Qualifications and experience criteria:
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Experience working with volunteers and/or young people
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Proficiency in Microsoft Office
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Bachelor’s degree or equivalent relevant work experience
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Strong written and verbal communication skills
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Evidence of ability to prioritise and manage administrative tasks
Reports to: London Programme Manager
Salary: £28,639 per annum (£26,368 per annum, plus London weighting of £2,271)
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Closing date: .Thursday 1st May 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday 19th May 2025, or as soon as possible
Place of work: Hybrid/flexible with regular travel to schools in London.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Service Manager
mySociety
Remote
£45,000 – £55,000 per year
Full-time
Permanent
Job description
mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.
You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.
We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.
No recruiters or agencies, please.
What does the role involve?
- Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
- Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
- Maintain our strong record of legal and governance compliance across services
- Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs
User support and operations
- Triage, prioritise and manage all incoming support queries across services
- Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
- Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
- Collaborate with product and service owners to share insights and identify areas for improvement
- Help improve help guides and user-facing support documentation
Governance
- Maintain and update service policies, processes, and risk management protocols
- Ensure compliance with relevant laws and standards (including GDPR and media law)
- Monitor risk and report issues to senior management
- Coordinate regular internal meetings, reporting on service performance and operational updates
Requirements
We think this position would suit you best if you have some or all of the following:
- Experience managing complex, high-traffic digital services
- Strategic thinker with strong judgement and ability to manage ambiguity
- Passion for quality and service improvement
- Excellent understanding of GDPR and experience handling rights-based requests
- Familiarity with Freedom of Information, media law, or moderating online communities
- Skilled in identifying and solving problems and improving systems
- Excellent communication and stakeholder management skills
- Comfortable working in a remote team and supporting volunteers
Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.
Benefits
This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).
You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.
We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.
Deadlines and dates
· Applications close: Thursday 15 May 2025
· Interviews: Mid to end of May (via video call)
· We aim to inform applicants about interview shortlisting by mid-May.
Application instructions
Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.
We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.
We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.
Please note: This role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.
Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).
Do you have a range of excellent communication skills?
Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Are you able to be home-based and have the ability to travel to different locations in the South of England?
Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?
Then this is the role you’ve been looking for!
What we are looking for:
· A thorough understanding of inclusion and engagement work
· A thorough understanding of seldom heard communities
· To be able work to a high standard with a demanding and ever-changing workload
· Good communication and presentation skills
· Enthusiasm and a positive attitude
· The ability to manage and prioritise a demanding workload
What you’ll receive in return:
· A supportive and collaborative team
· Training and development
· Attendance bonus
· 25 days annual leave plus bank holidays
· Life assurance
· Discounted shopping vouchers
The client requests no contact from agencies or media sales.
Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.
As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
Main responsibilities of the role include:
Direct Support to Carers:
- Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
- Identify and assess eligibility for Carers Personal Budgets and assist with the application process
- Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
- Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
- Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
- Make appropriate referrals and ensure follow-ups are completed
- Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
- Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
- Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
- Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers
- Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
- Register new carers and ensure timely updates to service user records
- Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
- Ensure data compliance, confidentiality, and GDPR adherence at all times
- Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
- Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
- Participate in ongoing training and staff development opportunities
Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
Skills and Abilities:
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
Knowledge:
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
Personal Attributes:
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
How to Apply:
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.
Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.
Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.
This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.
We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.
The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Director of Philanthropy who will develop, provide leadership and operational delivery of the philanthropy fundraising strategy for Our Future Health. The successful candidate will be someone who is highly motivated, proactive and passionate about our mission, with an ability to influence and inspire people.
Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases. We are a charity, supported by the UK Government, in partnership with charities and industry. We work closely with the NHS and with public authorities across all nations and regions of the UK.
What you’ll be doing:
The successful Director of Philanthropy will represent Our Future Health at pitches, fundraising events and meetings with internal and external stakeholders. Your key responsibilities will include but not be limited to:
- Lead the planning and management of High Value income streams as well taking a proactive role in fundraising high value gifts from Trusts & Foundations, Corporate Partnerships and Major Donors.
- Ensure compliance with all relevant legislation, with the Code of Fundraising Practice, and with official guidance issued by the Fundraising Regulator.
- Undertake research and make use of tools to identify potential High Value partners.
- Develop strong and effective relationships with internal and external stakeholders to develop and implement the philanthropy strategy.
- Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-seven figure gifts). You will lead on prospecting, stewarding, maintaining, and uplifting a portfolio of major donors.
- Build a portfolio of corporate partners, including securing high-value Charity Of The Year partnerships. You will work with the Our Future Health team to grow this income stream from prospecting, approaches, applications, pitches, stewardship and providing account management.
- Build and maintain a portfolio of Trusts & Foundation supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Foundations provide a long-term, diverse and sustainable income stream.
- Work closely with colleagues in the Communications Team to write and design compelling cases for support that are tailored to our High Value prospects and partnerships grounded in our branding and communications toolkit.
- Produce regular reports on fundraising activity for the Executive Team and Board, analysing performance against targets, and identifying areas for improvement and growth.
- Develop and deliver effective stewardship journeys and ensuring they are tracked and implemented across High Value giving.
- Contribute to the delivery of effective and efficient governance structures to support Our Future Health’s strategic partnerships, where required.
- Participate actively in team meetings, contributing ideas and insights to enhance team performance and collaboration.
Requirements:
You will be a hardworking, proactive, and ambitious individual who can build and inspire a high-performing team to cultivate and steward high-value supporters effectively. To succeed in this role, you will also have some of the following skills:
- Proven ability to secure six-and seven figure gifts and manage relationships with high-value stakeholders.
- Exceptional communication and negotiation skills, with the ability to influence at senior levels.
- Excellent relationship-building and stakeholder management abilities.
- Excellent administration and organisational skills.
- Ability to represent and promote Our Future Health to senior stakeholders.
- Proven experience and success in securing, managing, and growing high value fundraising income, including corporate partnerships, trusts & foundations and major donors.
- Demonstratable strong strategic planning skills and the ability to develop, analyse and implement long-term strategies to achieve fundraising targets and enhance Our Future Health’s mission.
- Experience of working within a results-oriented environment, with a record of achieving personal and team KPIs and targets. Proven experience in budgeting and performance monitoring for fundraising activities.
- Experience in managing complex fundraising initiatives across multiple income streams.
- Ability to attend work events outside of working hours as and when necessary.
- Experience of working in a similar role in the academic or biomedical research charity sector and/or NHS would be advantageous.
Benefits:
- £90,000 - £100,000 per annum basic salary.
- Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
- 30 Days Holiday + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
- Enhanced Parental Leave – Supporting you during life’s biggest moments.
- Career Growth & Development – £500 per year to spend on Learnerbly, our learning platform, plus regular appraisals and development opportunities.
- Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice.
- Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice.
- £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
- Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family.
- A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.
Join us - let’s prevent disease together.
Application deadline: 30.04.25
Our Future Health will be the UK’s largest ever health research programme.
The client requests no contact from agencies or media sales.
About the role:
This is an exciting opportunity for someone looking to continue their career, within an organisation with real potential to progress into service management or specialist roles. Based within Single Homeless Project's (SHP) Islington Complex Needs Accommodation Service, you will work closely with the Regional Services Manager and a multi-disciplinary team to deliver intensive, person-centred support to clients at our Ashley Road project. This is a high-impact role, designed to support individuals with multiple and complex needs, including mental and physical health challenges, substance use, and a history of offending. You will support and empower our clients as they move from crisis towards stability, independence, and meaningful engagement in the community.
As a Project Worker, you will have a direct and lasting impact on the lives of some of the most marginalised people in our society. You will play a vital role in helping clients sustain accommodation, access services, and develop the skills and confidence needed to take control of their lives. You will work in close partnership with external agencies and professionals to deliver coordinated support, while also playing a key part in preventing homelessness and promoting long-term inclusion. This is not only a chance to make a tangible difference, but also an incredible platform for professional development in a service that values innovation, resilience and progression.
The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 4th May at midnight
Interview date: Monday 12th May at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?
Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.
The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team.
You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.
This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.
About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.
As the Adult Carers Team Leader you must be:
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Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)
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Skilled at using IT, including Google Suite and Zoom.
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Experienced working with vulnerable adults and those with complex needs.
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Willing to travel within Lambeth
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Willing to undergo a Disclosure and Barring Service check
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Permanent contract
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Holiday pay and pension
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Travel reimbursed
Closing date: 9am Friday 2nd May
Interviews: Thursday 8th May
The client requests no contact from agencies or media sales.
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This is a new role working across Battersea’s Income Generation department, in particular Philanthropy, Partnerships and Commercial (PP&C), to help drive income growth and maintain strong funder relationships.
As part of this role, you will work primarily on information gathering and management, and the creation of inspiring cases for support, funding propositions and impact reports. You will keep fundraisers informed of updates and progress in key projects and areas of work, supporting funder meetings by providing up to date information. You will also help us explore more creative ways of delivering cases for support, funding propositions and impact reports, so that we stand out from other organisations.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 30th April 2025
Interview date(s): w/c 12th May 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced bid professional with a proven track record of securing contracts and crafting winning proposals? If so, we want to hear from you!
Job Title: Bid Manager and Writer
Salary: £42,000
Location: Islington, London with hybrid working structure. You will also be expected to travel across our services which include London, Luton, Bedford, Brighton, and Kent, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
About the Bid Manager and Write Role:
We are seeking a skilled and experienced Bid Manager and Writer to join our dynamic Bid Team within the Development, Marketing, and Communications Department. This role is critical to driving our growth, securing new opportunities, and retaining existing contracts.
In this hands on role, you will hit the ground running, using your previous experience and knowledge to gather information and will utilise this to write competitive bids and proposals which can help secure new opportunities for the growth of our charity. SIG is a complex, growing organisation, supporting those with various complex needs in residential and non residential settings. Our Business Development team are vital in securing new and existing contracts to grow the services that we can offer to our residents and participants.
You will lead on competitive tendering processes, crafting high-quality bids and proposals that align with our mission and values. You will take ownership of the end-to-end bid process, from market engagement to submission, ensuring compliance and quality at every stage. You will work closely with senior directors, commissioners, and internal stakeholders to develop compelling submissions that meet financial targets and organisational goals. You will work independently but also part of the wider bid team, collaborating with subject matter experts as required.
Overview of key responsibilities:
- Lead on the development and submission of competitive bids, ensuring they are delivered on time and to the highest standard.
- Collaborate with senior directors and internal teams to secure approvals and budgets for bids.
- Produce high-quality, engaging proposals that clearly articulate SIG’s vision, services, and value to commissioners and funders.
- Build and maintain positive relationships with internal and external stakeholders, including senior leaders and commissioners.
- Conduct market research and stay informed about trends in social care, healthcare, and procurement to inform bid strategies.
- Work closely with the Bid Coordinator to draft, review, and finalise submissions.
- Attend market engagement events, service visits, and approval meetings to gain insights and represent SIG.
What are we looking for?
- Proven experience in bid and proposal writing and management, with a track record of securing new contracts and retaining existing ones.
- Exceptional writing and proofreading skills
- A keen eye for attention to detail
- Ability to produce high-quality, engaging content.
- Ideally, we would love someone who has experience within securing bids and proposals within the voluntary, social care, or healthcare sector.
- A good understanding of social care, healthcare, or procurement, with the ability to translate complex needs into compelling bids.
- Confidence in liaising with senior stakeholders, including directors and commissioners, and leading approval meetings.
- Strong project management skills, with the ability to prioritise tasks, meet deadlines, and work independently in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using tender portals.
- A self-motivated, proactive individual who can take ownership of bids and drive them to successful completion.
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Bid Manager | Proposal Writer | Bid management | Proposal Writing | Stakeholder Management | Strategic Planning | Market Research | Partnership Building | Organisational Growth | Innovation | Attention to detail | Business Development | Proofreading | Bid Writing
Purpose of the Position
This role is central to driving and expanding our fundraising efforts through the strategic cultivation and stewardship of trusts and foundation relationships. This position is instrumental in identifying and securing sustainable funding sources to support World Bicycle Relief’s mission, ensuring that more people are mobilised through the Power of Bicycles.
This role requires a strong partnership with the UK Managing Director, ensuring that fundraising strategies are robustly executed and aligned with organisational goals.
The ideal candidate will be eager to work with a small, but impactful UK team while collaborating with a dynamic international team of change champions, dedicated to transforming lives through The Power of Bicycle.
About Us
World Bicycle Relief (WBR) is a global organisation that mobilises people through the Power of Bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realise their goals by providing a tool that will support them to access education, markets, health facilities and vital services they need to thrive. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions create opportunities for themselves, their families and entire communities.
WBR UK is a registered charity and a subsidiary of World Bicycle Relief NFP (WBR NFP). WBR NFP operates through WBR not for profit subsidiaries and through its social enterprise company, Buffalo Bicycles. Together the WBR Group provides transport solutions to those who cannot afford them, with donations through WBR and sales of bicycles and spare parts through Buffalo Bicycle Limited. Buffalo Bicycle Limited also offers users repair and maintenance services via a retail network of shops and local mechanics. WBR has distributed over 870,000 fit-for-purpose bicycles and trained over 3,350 community-based mechanics. Our impact is clear: girls with Buffalo Bicycles boost their school attendance by almost a third; health care workers see nearly twice as many patients each day and 80% of households using a Buffalo bicycle report higher incomes.
Responsibilities
- Collaborative Strategy Execution: Works closely with the UK Managing Director, incorporating programmatic priorities for developing key funding partnerships, to align and execute the trusts and foundations fundraising strategy.
- Strategic Growth & Income Diversification: Supports the development of and executes a growth strategy to increase trust and foundation income, leveraging both existing and new opportunities, including institutional fundraising and government funding where relevant.
- Prospecting & Pipeline Development: Proactively identifies, researches, and cultivates new trust and foundation prospects to expand the current portfolio and drive significant new revenue growth in alignment with fundraising targets.
- Relationship Management & Stewardship: Establishes, nurtures, and manages strong relationships with trust and foundation donors, ensuring tailored engagement, timely reporting, and strategic alignment with donor priorities to maximize long-term support.
- Proposal & Fund Development: Leads the development and submission of compelling funding proposals to generate revenue, while ensuring collaboration with the global proposal development enablement function for high-value (£100k+) opportunities. Edits concepts, proposals, pitch decks and stewardships materials.
- Cross-Functional Collaboration: Works closely with WBR’s global Development & Marcomm and proposal development team to source insights, data, and programmatic information that strengthen proposals and enhance donor engagement, ensuring UK efforts align with international fundraising strategies.
- Other duties as assigned.
Minimum Education, Training and Experience Requirements
- A combination of education and experience that yields the required knowledge, skills and abilities
- Advanced knowledge of and proven skills in grant writing
- Experience securing new income and growing existing income from Trusts and Foundations partnerships.
- Proven skills in relationship management
- Advanced written and oral communication skills
- Proven customer service skills
- Detail oriented with strong time management
- Ability to work independently and as a team member
- Ability to adapt to the constant change of a fast-growing organization
- Ability to handle sensitive and confidential information with discretion
- Ability to maintain integrity, honesty and ethics in all work-related matters
- Advanced knowledge and skills in standard office procedures and software (e.g., Microsoft Office suite, Asana, Google Suite and Salesforce).
Remote Work Location with some UK and International Travel Required
The client requests no contact from agencies or media sales.
Purpose of the Job
This is a great opportunity for someone who’s passionate about supporting the delivery of the youth engagement strategy for the #iwill Movement and ensuring they are at the centre of our work at UK Youth.
Reporting to the Youth Development Project Manager, you will support the development and delivery of opportunities for young people to engage in our work towards our collective goals. Working within the Network Delivery department, you will be responsible for organising and delivering a range of projects and workstreams to enable young people across the UK Youth and #iwill Movement to express their views, have them listened to and to create positive change. You will create positive relationships with young people, so that our work is driven by their voices and experiences, helping to develop and deliver a range of opportunities and activities to build and engage networks of young people. You will help empower young people to become active citizens and creative positive change, by creating innovative ways for young people to engage in various networks through volunteering, social action and campaigning projects.
Key Responsibilities
•Support the effective delivery of a programme of development and engagement activities with young people across the #iwill Movement
• Manage the scheduling and organisation of activities across project workstreams, ensuring project management processes are in place to enable excellent standards of delivery
• Facilitate young people to build their skills and confidence so that young people’s participation and contribution are maximised and able to express their views
•Support the growth of a diverse range of networks involving young people across all UK regions, including with our nation partners. Working in partnership, develop the networks to be outcomes-focused and self-led on digital platforms
• Develop relationships with a range of stakeholders which may include youth workers and leaders of youth organisations, young people, nation partners, funders, and cross-sector leaders to create and deliver an inclusive programme for young people
• Working closely with colleagues across the charity to co-ordinate a range of events and opportunities to provide opportunities for young people to engage and connect with the wider work of UK Youth
•Communicate the benefits of the UK Youth and #iwill Movement and progress against our priorities to organisations and individuals, through a variety of channels, updates and specific marketing campaigns
• Work with the Network Delivery function to support young people to be empowered to lead and share best practise and expertise
• Develop content on agreed digital platforms to engage and connect young people and networks across the UK
Experience we're after
• A nationally recognised youth work qualification or ability to demonstrate experience of frontline youth work delivery, understanding of safeguarding and data protection is highly desirable
• Experience of successfully managing projects
• Experience of working with young volunteers and/or social action projects
• Experience and understanding of connecting networks and user involvement
• Experience of developing networks and/or communities of young people across the UK
• Experience of using digital platforms to engage networks and communities
• Experience of using CRM/stakeholder management systems to engage with networks
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Sunday 4th May 2025 at 23:59 (midnight)
Provisional Interview Dates: Monday 12th May 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Benefits and Debt Worker
Salary: £28,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are recruiting for a talented Benefits and Debt Worker who has a background in supporting women or children who have experienced domestic violence to make a genuine difference to the lives of survivors. We believe in empowering women and girls to lead safe, non-violent, equal lives and you will play a key role in helping us deliver vital services to those who need them the most. As a Benefits and Debt Worker you will provide service users with advice and support on finance and debt. Carrying out comprehensive assessments, via phone and face-to-face, and you will provide advocacy and support that empowers survivors primarily during crises and in the short term. You will also proactively work with other agencies on the service users’ behalf. You will hold a caseload of survivors and work as part of our duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
To be successful as the Benefits and Debt Worker you will need the below experience and skills:
You will have the ability to encourage user engagement with the service through proactive contact. Maintain project logs and collate data from the logs for Team Managers. Proactively assess the needs and safety of any children that women using the service may have. Bring your experience of providing benefit, and debt advice and successfully, managing high numbers of calls and/or cases and have a solid understanding (possibly experience) of supporting women who have experienced domestic violence, forced marriage or ‘honour-based violence.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 4th May 2025
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.