Initial Response Officer Jobs in Fulham, Greater London
YPF Trust are seeking to appoint a Chief Executive Officer, to lead the next phase of the YPF Trust’s development in support of place-based partnerships for children and young people.
This role is a crucial one for the sector; we believe that for too long, children's and young people's services have been overlooked, and young people in England do not have access to the services that are required for them to live the full lives that they should be able to. Importantly we believe that the importance of Place has been ignored and that the passion and drive that is found in local community collaboration is a powerful agent for positive change.
You will have passion for social change and a strong commitment for making the lives of children and young people better. You will be collaborative and inclusive by nature and as comfortable working with small community groups as with Government partners and funders.
The Trust and the Network of organisations that feed into it are broad, and diverse and include people who all want to make this world better for children and young people. If this is you, we would love to hear from you.
ABOUT YPF TRUST
YPF Trust is a national charity that focuses on collaboration in place for children and young people – we know that working in partnership makes children and young people’s lives better.
We support a growing network of over 40 areas across England by providing tools, resources, advice, enthusiasm, and challenge to established, emerging and completely new partnerships.
The YPF Trust originated from work initiated by John Lyon's Charity in Brent in 2014/15. In response to significant changes in local funding and the role of the local authority, John Lyon's Charity invested in local collaboration to sustain and increase investment, maximise resources, and enhance quality and impact – this led to the establishment of Young People’s Foundations or YPFs.
YPFs are locally established, cross-sectoral organisations that seek to sustain and strengthen delivery for children and young people in a specific area, shaped by local needs and ambitions. In practice, they convene and coordinate local services, building the sector's capacity and increasing and shaping investment.
Our vision is that all children and young people are heard and supported to be happy and thrive wherever they are. To make this happen, we believe that every local authority area in England requires a strong and sustainable children and young people’s sector and that effective and meaningful partnership and collaboration between local organisations is central to achieving this.
This is why it is our mission to ensure:
- There is a strong and effective partnership for children and young people in every place that it is needed, sustainably funded according to its specific needs;
- Funders recognise, understand and collaborate with partnerships at an individual and network level;
- National and regional infrastructure bodies work together with local areas (and statutory partners) to provide a coherent offer of support to local organisations
YPF Trust also hosts the Centre for supplementary education (formerly NRCSE) to ensure the continuation of support and guidance to community-led settings offering supplementary (also known as out-of-school) education to children and young people.
Supplementary schools are community-based initiatives to provide additional educational support for children who also attend mainstream schools. They are often geared to provide specific heritage languages, cultural and religious teaching for children from ethnic minorities as well as additional literacy, numeracy, science and homework support.
Working alongside local partnerships YPF Trust supports safe, effective delivery in communities and collaborates with them to raise the profile of community-led activities among mainstream schools and other children’s services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Manager-Ukraine Humanitarian Appeal
[Trialling hybrid working: 2 days in the office per month, which is subject to change]
Compulsory 2-week office attendance during an appeal
Salary: £40, 560 per annum.
Contract status: Full time to March 2026
***Please download the job description for full details***
The Ukraine Humanitarian appeal raised £426 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.
Key responsibilities:
Communication and Collaboration
· Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
· Maintain strong understanding of response context.
· Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.
Analysis and Reporting
· Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
· Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
· Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners.
· Manage external reporting requirements including preparation of stakeholder reports and infographics.
Management and Leadership
· Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
· Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
· Support with real-time reviews, community perception studies and other related MEAL activities.
If you have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.
How to apply
Please apply with your anonymised CV & cover letter [i.e. please state your initials only, not your full name]. We will be interviewing on a rolling basis, with the intention to fill the role by the end of October 2024.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an important role within our legacy and journeys team, part of an established and successful individual giving operation. This role is responsible for the delivery of campaigns to promote legacy giving and to raise awareness of gifts in wills to both existing charity supporters and new audiences.
There’s huge potential to grow the charity’s income from legacy gifts. In this role, you’ll get the chance to work across an exciting and varied range of activity, including DRTV and our supporter newsletter. You’ll have the opportunity to hone your skills to grow and strengthen our supporter base and inspire more people to consider how they can support future generations with a gift in their will.
With individual giving income growing strongly at over £21 million per annum, this is the perfect time to join an experienced and effective team.
About you
You’ll have worked in a similar environment such as fundraising. You will have gained experience in running direct marketing activity to generate response, working with suppliers and in-house teams to reach target audiences.
You’re super organised with excellent communication skills, comfortable managing external suppliers and in-house stakeholders to deliver campaigns to plan and against budget.
Working across a range of channels, including direct mail, telemarketing, DRTV, legacy events and digital, you will understand the importance of good stewardship in developing loyalty to a cause.
If you’re up for a challenge and want to play your part in driving forward our legacy and stewardship program to ensure we can continue to be there for people affected by breast cancer in years to come, please get in touch.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing Date: 9am on Monday 7 October 2024
Interview date: Week commencing 14 October 2024
Starting salary: £30,000-34,000pa depending on experience, plus excellent benefits
Contract: Permanent
Working pattern: Full-time (open to a conversation about flexible working options, including reduced hours or 4 days compressed working pattern)
Closing date: 30 September 2024
Interview date: 15 October 2024
If you have a passion for policy and public affairs this is an exciting opportunity to join our dynamic, growing mental health charity as our new External Relations Officer. You will play a key part in helping us to strengthen the mental health workforce and make a positive impact on people’s lives.
Think Ahead supports people living with mental health needs by supporting a strong and thriving mental health workforce. We are experts in recruitment, professional training and leadership development for mental health practitioners in the NHS and local communities, ensuring the right people can deliver the right support at the right time.
Through our flagship programme we have recruited and trained 1,000 mental health social workers to date, and we are extending our reach to ensure that we can support NHS and other employers to recruit and retain key people right across the mental health workforce.
As the External Relations Officer you will:
- Ensure the organisation has a good understanding of relevant policy and sector developments, and that we are aware of opportunities to influence.
- Work with key internal groups to keep developing our understanding of the challenges and opportunities facing the mental health workforce.
- Support the organisation to identify and build relationships with key external stakeholders.
- Help to build our profile as sector workforce experts by generating content such as blogs, and by identifying speaking opportunities for our internal specialists.
We are looking for someone with good communications instincts who is passionate about policy and public affairs, and has a ‘can-do’ attitude and a desire to learn and develop. We don’t need you to be highly experienced in all three areas (communications, policy and public affairs), we are happy to work with the right candidate to develop your skills and experience.
We offer a supportive working environment which include hybrid working practices. We expect staff to work from the office at least one or two days per week (which ideally includes Tuesdays) and the remaining days can be worked from home.
We offer excellent employee benefits, including generous annual leave entitlement, plus additional office closure over Christmas, enhanced family friendly leave, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up 7% employer contributions, an employee assistance programme and more.
If this sounds like the just the opportunity and challenge you’ve been looking for to complement your skills and experience, we look forward to receiving your application.
REF-216817
Responsible to: Kerry Smith, CEO
Hours: Full-time 37 hours 10 months cover, flexible working available at a minimum of PT/0.8 FTE)
Salary: £55,000 p.a.
Benefits: 27 days holiday (pro rata) plus 4% marched pension contribution
Start Date: December 2024
BACKGROUND
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support survivors of torture, trafficking and other extreme human cruelty. We work with hundreds of clients every year from all over the world.
The expertise of the Foundation is renowned in the field. Through the Model of Integrated Care, HBF offers survivors access to an individually tailored programme of specialist therapy, medical advisory services, legal protection including providing expert medico-legal documentation as part of the MLR Service, welfare and housing support, and creative and skills activities within an integration programme. Survivors of human trafficking benefit from HBF’s counter-trafficking programme of support.
OVERVIEW OF THE ROLE
HBF is seeking an experienced and dynamic lawyer for an interim period to give direction to the Legal Protection, Medico-Legal and Client Services of the Foundation. This role is crucial for advancing the rights and protection of our clients, many of whom are vulnerable individuals seeking asylum or are survivors of trafficking. We do not provide legal representation directly to our clients, instead we act as a support team to our clients and their legal representation by providing second tier advice. The successful candidate will provide strategic leadership, ensure the highest standards of legal protection, and contribute to the overall mission of the Foundation including developing relationships that promote HBF’s expertise and reputation. This role requires exceptional people management and communication skills, with the ability to effectively lead a team, foster collaboration, and articulate complex legal issues clearly to both internal and external stakeholders.
Equal Opportunities
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. If you are a refugee and meet at least 50% of the criteria we will guarantee that you will be longlisted for one of our initial 15 minutes interview. We particularly welcome applications from Minority Ethnicities. All are welcome to apply for this role.
As is the nature of work in this sector, the role will expose the postholder to traumatic and distressing material and, whilst they will be supported by the CEO and the surrounding team, they should also be able to demonstrate knowledge of the self-care principles needed to manage working in an intense work environment and be able to collaborate in the dissemination of those principles to other members of the team. Clinical supervision will be offered to support the appointed post-holder where necessary.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Application Process
Please send your CV and a cover letter outlining your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specification for the role.
Closing Date: 11.59pm on Sunday 29th September 2024
Interviews: Week commencing 30th September and 7th October 2024
The ideal start date for this role is December 2024.
For any queries about the role, please direct them to Kat Hacker, Director of Legal Protection & Client Services on our phones or reception email.
We regret that we can only respond to applicants who make it to the interview stage. Please note you will need the right to work in the UK as we are unable to sponsor individuals. No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening.
As our Community Engagement Executive at Nightingale Hammerson, you'll be at the heart of our efforts to connect with and support the Jewish community. Your role will involve spearheading community initiatives, organising impactful events, and managing key administrative tasks.
What will your typical day involve?
You will collaborate with Jewish communities and synagogues, orchestrating and overseeing community events, and managing related clerical tasks. You will also be responsible for liaising with external agencies and assisting in the production of departmental reports.
Your day-to-day responsibilities will include contributing to educational and research projects, delivering exceptional customer service, and enhancing departmental systems and processes. Upholding Nightingale Hammerson’s values, maintaining professionalism, and ensuring confidentiality are crucial aspects of your role.
In addition, you will manage telephone and email inquiries, foster positive relationships with colleagues and visitors, and occasionally work evenings and weekends to support events.
Who are we looking for?
We are seeking someone with A-Levels or equivalent qualifications and a genuine interest in improving older people’s lives. You should have excellent, caring communication skills and a good understanding of Jewish culture. Strong literacy and numeracy skills are required for creating written materials and handling data. Proficiency in office procedures and IT skills (Word, Excel, PowerPoint, and video calls) is essential. Experience with database management is a plus, and you should be able to work flexibly and independently.
Experience in healthcare or education settings is also desired. Prior experience in a similar role, along with project management skills, is advantageous, especially in supporting service developments from initial stages to full implementation.
What is in it for you?
- Car parking on site (Nightingale House)
- Transport from East Finchley Tube Station (Hammerson House)
- Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House)
- A friendly, supportive, team working environment
- Highly competitive rates of pay
- Training & development opportunities
- Flexible working patterns
- 25 days including bank holiday annual leave, increasing over time
- Subsidised staff restaurant (Nightingale and Hammerson House)
- Refer a friend bonus scheme (T&C applied)
- Cycle to work scheme
For more information on our benefits, please click here.
Hours
Full-time 37.5 hours a week
Salary
£27,000 - £29,000 (FTE) per annum
Apply Now
If you meet the above requirements, we’d love to hear from you!
It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.
Values
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Agencies
No Agencies, please.
Safeguarding
Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements.
Sponsorship
This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System.
Please do not apply if you require sponsorship.
Diversity
We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Communications Manager
Manager: Head of Public Engagement
Line reports: Communications and Campaigns Officer
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)
Hours: Full-time (37.5 hours), open to 4/5 days per week
Contract: Permanent
Overall purpose
The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff.
Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.
The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.
Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials.
You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.
The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.
You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.
Key details
- Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
- Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*
Key objectives:
- To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
- To maintain and build a network of relationships with relevant external agencies and internal specialists.
- To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a housing advice service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
- Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
- Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
- Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October - or earlier if enough applications received
The client requests no contact from agencies or media sales.
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
-
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
-
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
-
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
Job Purpose:
This is an exciting opportunity to work on the continuous development and delivery of a specialist service working in partnership with Central Northwest London NHS Foundation Trust, providing enhanced support to women with mental and physical health needs preparing to leave prison and resettle back in to the community. This project takes a trauma-informed, person-centred approach to support and works together with partner agencies to provide a bridge from prison to the community.
This post provides operational management of this project across the three women’s prisons in Surrey – HMP Bronzefield, HMP Send and HMP Downview and a community service delivery area of London and the South-East of England, ensuring quality standards are consistently met, staff are effectively managed, partnerships are maintained and contract KPI’s are delivered.
The client requests no contact from agencies or media sales.