Information support volunteer volunteer roles in tipton, west midlands
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access Academia
Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK.
Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!
What is a Volunteership?
A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.
Volunteership: Content Writer
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student
Requirements:
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Currently enrolled in an undergraduate or postgraduate program.
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Strong interest in writing, critical analysis, and reserach.
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Excellent writing, editing, and proofreading skills with attention to detail.
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Ability to write clear, engaging, and well-researched articles for various audiences.
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Ability to meet deadlines and manage multiple writing assignments.
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Passion for contributing to social impact and supporting charitable initiatives.
Duties & Responsibilities:
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Content Creation:
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Write a minimum of 2 written articles per month for the charity’s blog, Intersections, newsletter, or other communication channels.
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Research and produce content on topics that align with the charity’s mission and goals.
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Produce a minimum of 1 Access Series article per month.
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Ensure that all written materials are on-brand, consistent in tone, and relevant to the target audience.
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SEO & Optimization:
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Apply SEO best practices to all written content to maximize reach and engagement.
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Optimize articles for readability, clarity, and search engine visibility.
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Editing & Proofreading:
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Review and revise your own content, as well as provide feedback on content produced by others.
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Ensure all content is grammatically correct, coherent, and polished before publication.
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Collaboration & Teamwork:
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Collaborate with internal teams and volunteers to ensure a consistent upload schedule.
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Contribute and attend all meetings for the Content Creation Team and directions from the Director of Content Creation.
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Meet all given deadlines on time and consistently.
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What You’ll Gain:
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Hands-on experience in content writing, storytelling, and digital marketing.
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Opportunities to build your research portfolio with real-world projects that align with a meaningful cause.
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Certification of participation at the end of the volunteership.
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A letter of recommendation upon successful completion of the volunteership.
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LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.
The client requests no contact from agencies or media sales.
5 x Trustee Position including one Treasurer Role
3ST (Third Sector Together) North West London Voluntary and Community Sector Alliance
About Us
3ST is the alliance of the voluntary and community sector across North West London's Integrated Care Board (ICB) region. We support the voluntary, community, and social enterprise (VCSE) sector in influencing and engaging with our health system while supporting the delivery of meaningful services. Our mission is to increase the VCSE sector's contribution to addressing health inequalities, improving service quality, and supporting healthier lives across North West London.
The Opportunity
We are seeking an experienced professional to join our Board of Trustees, bringing expertise in one or more of the following areas:
• Financial Management and Accounting
• Procurement and Contract Management
• Human Resources
• Corporate Governance
Key Responsibilities
1. Governance
· Ensure the charity is carrying out its purposes for the public benefit.
· Safeguard the charity’s reputation, values, and mission.
· Ensure compliance with the Charity Commission’s regulations, the charity’s governing document, and relevant UK laws.
· Support the development and monitoring of organisational policies and procedures
2. Strategic Oversight
· Contribute to the strategic direction of 3ST, ensuring alignment with our mission and values
· Monitor the implementation and effectiveness of agreed strategies and objectives.
· Guide the development of procurement and contract management processes
3. Financial Management
· Approve budgets and ensure proper financial oversight, including adherence to charity accounting standards.
· Ensure the charity has sufficient resources to operate sustainably and responsibly.
· Assess and manage financial risks appropriately.
4. Risk Management
· Identify and evaluate potential risks, ensuring appropriate measures are in place to mitigate them.
· Maintain safeguarding practices to protect beneficiaries, staff, and the reputation of the charity.
5. Legal Compliance
· Ensure the charity meets its legal and regulatory requirements, including filing annual returns and accounts.
· Ensure adherence to data protection and equality legislation.
6. Advocacy and Representation
· Act as an ambassador for the charity, fostering positive relationships with key stakeholders and partners
· Uphold and actively promote the charity’s values and aims.
· Support the Alliance's representation and influencing work across the health system
· Champion the role of the VCSE sector in addressing health inequalities
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Person Specification
Essential Experience and Skills
· Senior-level experience in either finance, procurement, or governance within the public, private, or voluntary sector
· Understanding of charity governance and trustee responsibilities
· Strong analytical and problem-solving abilities
· Experience in strategic planning and risk management
· Excellent communication and interpersonal skills
· An understanding of or connection with North West London.
Desirable Experience
· Knowledge of the health and social care landscape in North West London
· Understanding of integrated care systems and NHS structures
· Previous board or trustee experience
Personal Qualities
· Commitment to reducing health inequalities and improving community wellbeing
· Strong ethical principles and commitment to public service
· Ability to work collaboratively as part of a diverse board
· Strategic thinking and ability to analyse complex information
Time Commitment
· Board meetings bi-monthly (6 per year)
· Annual Board Strategy Away Day
· Additional time for document review and strategic planning sessions
Remuneration
This is a voluntary position. Reasonable expenses will be reimbursed according to our trustee expenses policy.
The client requests no contact from agencies or media sales.
ICOM UK is seeking a Finance Lead trustee to help us deliver our new strategy to support UK museums working internationally and connect members to the global museum community.
The trustee role will maintain strategic oversight of ICOM UK’s financial position and of the conduct of its financial affairs such that they provide well-grounded advice to the Board of Trustees.
The trustee role requires experience and skills in financial governance, planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances.
ICOM UK is the UK's only museum alliance with a dedicated international focus. As a professional organisation, we connect members based in the United Kingdom and the UK's overseas territories to the global museum community. Through participation in collaborative projects and with a lively events programme, ICOM UK actively contributes towards the international heritage agenda. Our bursary scheme is designed to help our members participate in international museum activity.
For more information about the role and how to apply, please read our Trustee Recruitment Pack.
https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf
For details on how to apply, please refer to the Trustee Recruitment Pack
https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us grow our young charity to get more children learning about germinating, nurturing, cooking and tasting food grown in nature, together with outdoor woodland activities. This important part of learning is not yet in the national curriculum and school budgets are tight, so we need to fundraise. Your help with this and the general develpment of the charity will be greatly valued..
We have three other trustees and three executive staff including the two founders. We hold at least quarterly virtual meetings which we'd wish you to attend.
Most of our work is in West London schools but we also plant large numbers of trees, recenty in a London Park, involving local community volunteers and children from the local schools..
Please get in touch if this of interest. We'd love to hear from you. .
The client requests no contact from agencies or media sales.
We are looking for a Director of Events & Operations to join YAF’s leadership team for the next two years starting in June 2025. We are looking for an enthusiastic and committed individual to manage our programme of events and oversee our operational management.
What you’ll gain:
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Valuable leadership experience in a respected arts organisation
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Expanded professional network across the cultural sector
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Opportunity to design our strategy and shape YAF’s future
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Skills in events management, leadership, and strategy planning
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Chance to make a significant impact on the future of arts fundraising
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Experience working with a passionate team dedicated to improving acccessibility in arts fundraising
A strong interest in arts fundraising and the aspiration to develop your career within the cultural sector are essential. It is not essential that you currently work within the arts.
A peer-led professional network for early-career fundraisers in the arts sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate individual with skills and expertise in Finance/Treasury.
We will welcome applications from anyone who is keen to transform lives and join us on this exciting journey with us. You don’t need prior experience of sitting on a Board, a dance background or specific qualifications to become a Trustee. What matters most is your passion for supporting people with learning disabilities, your commitment to building a more equitable society and your willingness to contribute to our work, our vision and our future success.
Trustees play a crucial role in shaping what we do, helping us stay clear on our purpose and offering ideas that guide our organisation as we grow. We’re looking for Trustees who can bring fresh perspectives and valuable insights from their lived and professional experiences. We want our Board to reflect the diversity of our work, our participants, and our supporters.
We are based in Lancashire, with national and international reach, and we welcome applications for remote Trustees. We currently have Trustees based in Portugal and the Netherlands.
The role of Trustee is a volunteer role and is not accompanied by any financial remuneration, although reasonable expenses for travel may be claimed.
The role requires attendance & contribution at the Annual General Meeting (AGM) and four Board meetings per year (plus any required preparation and pre-reading). Quarterly Board Meetings take place mostly online and periodically in person at a North West location.
There will also be potential additional engagement in strategy work and sub working groups throughout the year and occasional representation of the charity at various events with key stakeholders.
To be a sustainable community role model that provides high quality inclusive dance leadership, participation, performance and training opportunities.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as Dog A.I.D.'s new Honorary Secretary and you would be joining the Board at an exciting time as we have launched the charity’s Strategic Plan with a new CEO supported by a small but strong team, which we will be building further this year. As Honorary Secretary you would be using your skills and experience to support the leadership and strategic direction of our charity as we look to achieve ambitious strategic growth targets over the coming years, becoming a larger, more robust charity with increased profile and reach.
Dog A.I.D. empowers physically disabled people by coaching them to train their own pet dog to become an accredited Assistance Dog. By focusing on the existing pet/owner bond, outcomes for our clients include:
· increased independence and self-confidence
· improved mental well-being
· reduction in social isolation
· reduced reliance on family members and/or carers.
· increased opportunities, with many of our clients being able to return to work or education, supported by their accredited Assistance Dog.
We are looking for an active and well-organised Secretary who can provide support for our governance functions. You will be required to attend and minute online quarterly Board meetings and other ad-hoc meetings and strategic discussions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access Academia
Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK.
Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!
What is a Volunteership?
A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.
Volunteership: Events & Programmes Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student
Requirements:
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Currently enrolled in an undergraduate or postgraduate program.
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Strong interest in event planning, programme coordination, and nonprofit work.
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Excellent organizational skills with the ability to multitask and prioritize.
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Strong written and verbal communication skills.
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Ability to work independently as well as in a team setting.
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Prior experience in event planning or project coordination is a plus, but not required.
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Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
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A passion for contributing to social impact and supporting charitable initiatives.
Duties & Responsibilities:
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Event Planning & Execution:
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Assist in the planning, coordination, and execution of monthly charity events. This is a minimum of 1 online event per month.
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Work closely with team members to ensure events are organized efficiently, within budget, and aligned with the charity’s mission.
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Help with logistics, setup, and support during events.
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Manage guest lists, invitations, and event communications.
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Annual Research Programme Coordination:
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Support the coordination of the charity’s annual research programme. This is currently an annual programme, the Social Justice Research Fellowship, running in 2025 from June 2nd - August 8th.
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Assist in organizing logistics, outreach, and scheduling for research participants.
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Ensure that resources and materials are available for programme participants.
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Track the progress of the programme and report on key milestones.
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Contribute to planing and logistical initiatives surrounding expanding the provisions of research programmes, including brainstorming and coordination for potential new programmes.
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Collaboration & Teamwork:
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Collaborate with internal teams and volunteers to ensure smooth event and programme execution.
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Participate in regular team meetings, contributing ideas and insights.
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Provide feedback and suggestions for improving the efficiency of events and programmes.
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Participate in Outreach & Marketing meetings and follow direction provided from Senior Staff.
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Post-Event & Programme Reporting:
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Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.
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Assist in maintaining and updating event and programme documentation for future reference.
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What You’ll Gain:
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Hands-on experience in event management and programme coordination.
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Networking opportunities with peers, university departments and professors, and other charitiable groups.
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Opportunities to develop key skills in project management, communication, and teamwork.
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A letter of recommendation upon successful completion of the volunteership.
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Certificate of participation of the volunteership.
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LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mental Health Professional Advisor
Business Development/Sales
Marketing/Merchandising
Construction/Facilities
Are you passionate about supporting the third sector? Do you want to ‘give back’, make a real difference and have the time to help us achieve our ambitious plans for growth? If the answers to these questions are yes, then we could be the organisation you are looking for and we would love to hear from you.
Better Pathways is a Birmingham based mental health charity that has been delivering support to people with mental health issues, learning disabilities and other neurodiverse conditions for over 60 years. We support our beneficiaries to build back and maintain good mental health and wellbeing, to access services in the community and to move into paid employment, education, training and volunteering opportunities. We do this through a Vocational Pathways Programme delivered in our social enterprises onsite in Digbeth, and through statutory sector contracts delivered in the community.
We are a relatively small charity, with a current turnover that hovers around the £1m, but with big ambitions to grow. Our agenda is broad and complex, and we are looking for Trustees with the right experience to provide advice, guidance and practical support to help us achieve our aims.
Mental Health Professional Advisor
We have recently recruited a counsellor and psychotherapist into our team and want to build on this, innovating our mental health offer for the future. For example, we are having initial discussions with a key industry about the potential to provide mental health support/counselling services for their large workforce. We are also committed to improving the way in which we measure and evidence the impact of our work. You can come from any mental health clinical profession, but we imagine that a senior clinical psychologist or counsellor would add real value to our trustee team.
Business Development/Sales
If you have knowledge of, or experience and networks in, the parts assembly & packing business, preferably in the manufacturing, industrial engineering and parts & retail distribution sectors, and/or experience of the signage business, and would be energised by the prospect of advising our team on business growth/sales strategy, then we have just the opportunity for you across our three social enterprises:
Better Packing: Parts assembly and contract packing
Better Pathways is the legal operating name of Birmingham Industrial Therapy Association Limited. Founded in 1963.
Better Signage: Business signage services (interior &exterior signage, wide format vinyl printing, flat bed printing, laser cutting and engraving, name badges, vinyl graphics). We are looking to developed personalised products for direct to consumer and b2b sales
Better Woodwork: Products for the home and garden made from reclaimed timber
Marketing/Merchandising
We have updated our branding and website, are reaching out on LinkedIn, attending networking events and more. As we start to concentrate on new product development, especially in our Signage and Woodwork enterprises, but seek to consolidate our existing offers at the same time, expertise in how best to reach the right markets would be a much welcomed addition to our trustee skillset.
Construction/Facilities
We own our building. We love it, but it leaks when it rains, is difficult and expensive to heat and maintain. We have ambitious plans to ‘Raise the Roof’ (ie, build a new one), to build in a mezzanine floor to create capacity for growth, and to remodel our front of house. We are working with a team to produce Stage 2a design plans for submission to planning and then will be raising funds and exploring options to work with constructors. If you can help with this important part of our agenda, we’d love to hear from you.
Time Commitment
Board meetings: once a quarter for two hours
Strategy session (4 hours): once or twice a year
Other commitments: occasional ad-hoc meetings, again kept to a minimum
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cedarwood Festival is seeking a new Treasurer to join the growing board team for 2025 and beyond. The new member will play a key role in the growth of the organisation and join an experienced team, passionate about the expansion of the gospel and unity in the north of England.
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Role Purpose:
Responsible for the overall financial health and compliance of the organisation. Producing financial reports, developing strategies to support the charity objectives. Guiding and advising Trustees in making sound business decisions in the long and short-term.
Role Duties:
• Monitor the financial operations with event director, such as payroll ifapplicable, invoicing, and other transactions.
• Monitoring and managing cashflow, forecasting, income and expenditure.
• Oversee outside services for tax preparation, auditing, banking, investments, andother financial needs as necessary
• Track the company’s financial status and performance to identify areas forpotential improvement
• Seek out methods for minimising financial risk to the company
• Produce financial reports for Trustees
• Provide insightful information and expectations to Trustees to aid in long-term andshort-term decision making
• Review financial data and prepare monthly and annual reports as appropriate
• Present financial reports to Trustees and stakeholders as relevant and appropriate.
• Stay up to date with technological advances and accounting software to be usedfor financial purposes
• Establish and maintain financial policies and procedures for the company
• Understand and adhere to financial regulations and legislation.
Desired Skills & Qualifications:
Experience in organisational accounting and finance. Over 5 years’ experience in a similar professional or voluntary finance role; general management and/or leadership skills and experience; understanding of data privacy standards; good communication skills, both written and verbal; good understanding of business principles and practices;good attention to detail; organisational skills; good computer skills; integrity, honesty.
Communication & Location: Most communications will take place via zoom and occasionally in person in the north east of England. Desired location would be north east of England to meet with team easily if needed but not essential.
Job Type: Part-time – Volunteer.
Reporting to: TRUSTEES
Essential qualities: You will be a committed Christian and share the vision and values of Cedarwood Festival that can be found on the website.
Please send an email to the below with your CV to set a date to discuss this role further.
The UK's Northern Christian Festival, gathering in a field to worship Jesus • #CathedralTour • 24/7 worship, community, fire, bible & God encounters.
The client requests no contact from agencies or media sales.
As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.
To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:
- Marketing
- Legal
- Fundraising
Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.
We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.
To apply for this role, please submit the following documents:
- An up to date CV outlining your relevant experience and qualifications.
- A cover letter of no more than 800 words indicating which role you are applying to, explaining why you are interested in the Trustee role, what you would bring to the board, and how your skills align with the needs of the charity.
Shortlisted candidates will be invited to a panel interview. The interview panel will include:
- Dr. Rob Willson (Chair of the Board)
- Dr. Amita Jassi (Vice Chair of the Board)
- Kitty Wallace (Managing Director)
- Gemma Ponting (People & Projects Manager)
Interviews are due to take place week beginning 16th & 23rd June 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
As a Trustee of SAPHNA, you will play a vital role in ensuring the organisation achieves its mission to promote excellence in school and public health nursing. Trustees are responsible for the overall governance, strategic direction, and financial sustainability of SAPHNA.
Key Responsibilities:
- Contribute actively to the Board’s strategic decision-making and direction.
- Ensure SAPHNA complies with its governing document, charity law, and relevant regulations.
- Uphold SAPHNA’s values and promote its objectives.
- Provide guidance and expertise to support SAPHNA's development and growth.
- Oversee SAPHNA’s financial stability, approving budgets and ensuring resources are used effectively.
- Attend and actively participate in Board meetings (approximately four per year) and contribute to subcommittees or working groups as required.
- Support fundraising, partnerships, and advocacy activities where appropriate.
- Act as an ambassador for SAPHNA, representing the organisation to stakeholders.
Person Specification:
- A commitment to SAPHNA’s mission, vision, and values.
- Strong strategic thinking and decision-making skills.
- Effective communication skills and a collaborative approach.
- Experience in governance, leadership, or relevant professional expertise.
- Knowledge of school and public health nursing or the broader healthcare landscape (desirable but not essential).
Time Commitment:
Trustees are required to attend quarterly Board meetings, participation in working groups or committees, and occasional representation of SAPHNA at events.
Please send a covering letter outlining your interest and suitability for the role.
To achieve equality and excellence in school nursing practice leading to improve health outcomes & reduce health inequalities for school aged children




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.
Help Us Transform Lives Through Better Systems
Unify Giving is looking for a dedicated volunteer to help optimise our CRM systems and workflows using Monday. com. This role is crucial to ensuring individuals experiencing homelessness receive timely and effective support through our platform.
What You'll Do:
- Set up and optimise Monday. com workflows for our beneficiary management
- Create automation systems to streamline our support processes
- Collaborate with our founders and tech team on integration solutions
- Help develop a sustainable CRM strategy as we scale across the UK and beyond
What We're Looking For:
- Experience with Monday. com and workflow creation
- Understanding of CRM principles and best practices
- Passion for using technology for social impact
- 4-6 hours per week availability (flexible scheduling)
- Bonus: Digital marketing experience
Why Join Us:
You'll be working with a passionate, innovative team that's already making real impact - supporting vulnerable individuals through direct financial assistance via our groundbreaking platform. Your systems expertise will directly translate to more people receiving the help they need.
Ready to Make a Difference?
Step 1: Download our app and explore how we're connecting donors directly with those experiencing homelessness.
Step 2: Apply here to join our team and tell us about your CRM experience.
Join us in creating a more unified approach to tackling homelessness - one workflow at a time!
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPB Crawley and Horsham Local Group plays a vital role supporting the RSPB locally through a mixture of inspiring talks, guided walks and trips, and other events. This volunteer led group provides a focal point to meet friendly and like-minded people, while learning more about birds and wildlife. For the smooth running of the group we have regular committee meetings and you will need to:
- Take minutes at meetings of the local group committee.
- Disseminate agendas prior to meetings, and actions following meetings.
- Share other information among committee members before and after meeting.
The RSPB brings people together – people like you – to protect the things that matter to us all.



The client requests no contact from agencies or media sales.