Information Records Manager Jobs

We are seeking an experienced fundraiser to equip our organisation with the financial resources needed to meet our objectives. The post-holder will lead on growing our charitable income across all funding streams, maximising supporter engagement and fulfilling operational duties, such as overseeing a fit-for-purpose database.

This is a new role with a significant input into our plans and strategies for the future. The successful candidate will report to the CEO and oversee most fundraising income generation.

The Fundraiser will build positive relationships to secure significant income, develop links specifically with churches and individuals and bring in regular/targeted income through recurring donations, fundraising campaigns and events. The ideal candidate will have experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating campaigns). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

Main Responsibilities:

• Work with Senior Leadership Team to develop, deliver, and monitor a fundraising strategy for Pecan.
• Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.
• Assist with setting up a CRM database with responsibility and maintaining appropriate data capture for the purpose of effective stewardship, fundraising and communications.
• Work with Senior Leadership to develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
• Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark, with support from the CEO.

Key Requirements (specific skills, qualifications required):

• Experience of all fundraising methods
• Excellent strategic planning skills and able to balance competing priorities
• Experience working on either eTapestry, Raiser’s Edge, Salesforce or Donorfy CRM systems
• Research skills, including identifying, analysing, and monitoring potential funders

Desirable knowledge/expertise

• Degree level qualification / Marketing, Finance or CRM qualification
• Working knowledge of local church culture
• Target-driven
• Experience of working with disadvantaged groups
• Understanding of or lived experience of issued faced by Pecan service users

Please read the Recruitment Pack containing the Job Description for more information. Please see the instructions below on how to apply. 

Closing Date: Wednesday 21st August 2024, 23:59pm

Interview Date: Details TBC

Start Date: ASAP

• £30,459 per year including holiday uplift, term time only (39 weeks per year) – based on a full-time salary of £36,100
• Full-time – 37.5 hours per week
• 12 month fixed-term contract
• Based in Shooters Hill College – SE18 4LD

Through a partnership with Shooters Hill College, we have secured funding for a Young People’s Counsellor. The successful candidate will provide individual, face-to-face counselling support in weekly 50-minute sessions to students attending Shooters Hill College who require support with their mental health and/or wellbeing.

You will be a qualified counsellor with experience of working with young people. You will understand the importance of caseload management, service evaluation and will be familiar with impact and outcomes measurement of counselling interventions. These will be carried out at the beginning and end of therapy and throughout the duration of the service using appropriate clinical measurement tools and a satisfaction survey. You will also have experience of using CRM databases.

You will need to be organised and have the confidence to communicate effectively with a range of people. A flexible can-do attitude and a calm, problem-solving approach is also essential for this role. We consider accessibility, responsiveness and a client-centred approach the key strengths of our services at SEL Mind. You will be able to demonstrate these qualities through relevant work experience.

Please note that annual leave cannot be taken during term time for this role. A holiday uplift is included in the salary above.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 4th August (11:59pm)

Likely interview date:Week beginning 12th August

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

ased at either our Ely, Cambridge, Huntingdon or Peterborough Hub but with travel across Cambridgeshire and Peterborough.

Salary: £29,500 - £33,000 per annum

Full Time (35 hours per week)

Purpose of your Job:

This is an exciting new role at Centre 33 and will play a key role to support the advancement and successful implementation of an operational plan to fundraise across Corporate and Community opportunities.

We would like to hear from ambitious fundraisers who have experience in these income streams, maybe as a team member, who is looking for the opportunity to develop their skills and knowledge further within Centre 33’s growing Fundraising department. The role holder will work closely with the Development & Partnerships Lead and Director of Development & Partnerships to help create an operational plan and will then have ownership of delivering the plan and the associated income target. This will include identifying opportunities, creating cases for support, and arranging engaging and productive events for existing and potential partners. There will also be the opportunity to feed into the Communications team on external campaigns that the charity develops to build awareness and showcase Centre 33’s amazing work, including an upcoming capital appeal. You will also work closely with the Operations and Finance teams to understand the charity’s services and funding needs, and to ensure timely sharing of programme information to facilitate funding applications and reporting to existing grant holders. You will support the Development & Partnerships Lead and other team members with Trust and Foundation applications and other fundraising activities as required.

You will be confident establishing new and growing existing meaningful relationships and will maintain clear records of progress in our CRM (Donorfy). Working with colleagues across the organisation, you will prepare high-quality communications, proposals and pitches which demonstrate our deep understanding of young people’s needs and help us to successfully meet our fundraising goals.

You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements.

Applications must be received by 23rd August 2024.

THE ROLE: Full-time (37 hours per week) / Permanent / Job description and benefits are available to download from this advert.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

This is an exciting opportunity to join two well-established teams, YMCA Dialogue and the Single Point of Access (SPoA) service. We are looking for a Dialogue Project Administrator to provide vital administrative support to the SPoA team in Worthing, whilst also providing an important link between YMCA and SPoA and ensuring that both services work together effectively to provide wellbeing and mental health services for children and young people. 

In delivering the role, you will provide efficient administrative and organisational support for YMCA Dialogue. This role will sit alongside colleagues from West Sussex County Council and Sussex Partnership Foundation Trust in the Single Point of Access (SPoA) for emotional wellbeing and mental health services for children and young people across West Sussex.

Hybrid role - working for a minimum of three days on site with the SPoA team in Worthing and the remaining days from home (Some travel across West Sussex may be required from time to time). Your expected working pattern will be Monday to Thursday, 9am - 5pm and Friday 9am to 4.30pm.

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step. 

You will already have solid experience of administrative duties and operating administrative systems. You will be able to deal positively and professionally with the general public, clients, and other professionals. You will also have a good working knowledge and understanding of relevant IT packages, such as Microsoft Office Suite, as well as experience using clinical/health systems such as Care Notes and System One.

CLOSING DATE: 12 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK.

PLEASE NOTE: In applying for this role, you give your consent for the West Sussex Single Point of Access (SPoA) recruiting managers to have sight of your application and CV for shortlisting purposes. These details will be shared by secure email transfer following the closing date and in line with Data protection and GDPR. 

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility - If you require assistance or have questions regarding the application process, please contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Dorset, Somerset, Bristol and Gloucester. Based at home, situated in the region to regularly travel to assigned renal units. Regional coverage to be agreed with successful candidates based upon their location.
Hours: Full or Part time hours up to 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,000 pa FTE

An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.

The role will cover (as part of a team) the main renal units and satellite dialysis units across your designated area in Dorset, Somerset, Bristol and Gloucester, and frequent travel and attendance is expected at some sites.

We are recruiting for full or part time hours up to 35 hour per week to cover each of these areas. Please advise in your application how many hours per week you are seeking and your preferred working pattern and location (35 hours is full time).

Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

PLEASE NOTE AN APPLICATION FORM AND SHORT COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK

We are delighted to be recruiting for our next Director of Services, who'll manage our adult, family and youth services, supporting ADHD and Autistic people in NW London, their families, and the professionals who work with them. As a trusted member of our senior leadership team you will be driving impact for the more than 4,000 people we work with each year by:

• developing and implementing service strategies and plans
• acting as the designated safeguarding lead
• driving equity, diversity, and inclusion internally, and in the way we deliver our work
• collaborating on service evaluation, measurement and reporting
• liaising with funders and supporting fundraising efforts
• representing CAAS externally

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary £50k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 28hours per week. Potential for full time if additional facilitation or training work is taken on.

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Director of Services, you will work closely with the CEO, leading on the management of the Adult Services, Youth Services and Family Services workstreams within the charity, ensuring the high quality service provision for which we are known. The role sits within the senior leadership team at CAAS, alongside the Finance Director, and manages the Youth Services Manager, the Family Services Manager and the Adult Services Manager, who in turn manage around 20 staff between them.

The Director of Services provides a crucial role in ensuring the infrastructure and operational workings of the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working Services professional who has worked in a management role directly responsible for service delivery in another charity.

The role requires strong organisation skills, excellent communication and relationship building skills, significant experience of operational service delivery, team leadership experience, the ability to articulate and drive our impact, and a good understanding of fundraising and monitoring requirements in a medium sized charity. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of delivering services that support ADHD / autistic individuals, as we will provide training, but it would be helpful to have a good understanding of the conditions, and the strengths and challenges they may bring. A genuine acceptance of diversity and a keenness to make an impact are essential.

Key Responsibilities – Strategic and Organisational

· To lead in the development and implementation of CAAS strategy in our work with service users, ensuring that all our services have a thoughtful strategic underpinning, and a measurable and significant positive impact for our clients. Represent the needs of our clients in strategic and planning decisions.

· To work with the CEO to understand the organisational risks facing the charity within the service provision it provides, and to develop and implement the necessary mitigations

· To be the designated safeguarding lead in the charity and ensure our safeguarding procedures, practices and policies are fit for purpose.

· Develop, review, and communicate safeguarding and client risk management policies, procedures and controls, and ensure mitigations and improvement plans are in place for any control weaknesses identified.

· Own our organisational equity, diversity and inclusion policy and practice, and ensure it is truly embedded within our organisation so that we can extend our reach to include those under-served clients who may not always have been able to access our services. To ensure in our communications, in our practice and in our culture that we are truly inclusive, and make accommodations so that all how need us can access us.

· Prepare and present service department reports and reviews for the Board of Trustees, and build up effective relationships with the Board so that our services and the client whom we serve have a ‘voice’ in Board meetings.

Key Responsibilities – Impact

· To work collaboratively with the CEO to develop and deliver clear methods of measuring the impact of services, and an appropriate Theory of Change model for our work, and use this information to continuously improve and articulate our service development.

· To develop and monitor a framework of key performance indicator targets and standards, to ensure all service managers are able to effectively appraise and improve where appropriate the service standards within their division.

· Evaluate the operational dashboards and reporting mechanisms to ensure trends are quickly identified and necessary changes put in place.

· To work with the communications team to maximize opportunities to ensure our services reach as many people as possible, as efficiently as possible and in a way that is appropriate within our branding guidelines.

· To provide impact data such that we can demonstrate to a wide audience the quality of the work that we perform, and the lasting impact that we have on those we reach

· Lead the Services Department in ensuring all projects are clearly documented, managed, reviewed and evaluated, and ensure a rolling programme of self-assessment and improvement is in place.

Key Responsibilities – Operational Management

· Manage the provision of high-quality services, in accordance with funder requirements and service specifications by leading and managing the Service Managers and by providing the necessary support and development in their roles. To be responsible for the support, management and development of all service staff, volunteers and freelancers.

· To support the Service Managers and the Head of Client Programmes with the planning and mobilisation of projects and contracts, ensuring services are delivered in line with funder requirements and timings. Have a willingness to ‘get into the detail’ as well as to provide more strategic leadership and direction within the delivery teams.

· Ensure overall service management across the different teams is complimentary and effective, that clients are triaged appropriately throughout the different service offer, that there are appropriate routes for clients to move through the different services, and that best practice is shared, and learnings incorporated right across our work.

· To ensure services are accessible to our clients, that projects are begun, maintained or stopped in a planned and thoughtful manner, and that the services we provide offer the very best support that is possible for our clients, taking into consideration latest research and understanding about the conditions, and about the people we wish to reach.

· To have specific responsibility for the risk management within services, for both clients and for projects. To review risk assessments, and ensure appropriate mitigations are developed and actioned.

· Participate in the recruitment and induction of all new services staff, and ensure that all service staff receive appropriate professional development plans and performance targets

· Ensure services staff and volunteers are focused on achieving CAAS’ mission, values and aims, and have the appropriate skills and management in order to deliver effective, efficient services.

· Work with the SLT to develop sustainable business models for the delivery of our services, and drive process improvements and efficiencies. Work with the Head of Client Programmes to develop our commercial trading services, ensuring a growth strategy that is profitable.

· Provide the management group with service quality and evaluation information to support them in planning their resource allocations, project delivery approach and funding requirements etc to ensure continuous development of improved practice.

Key Responsibilities - Financial

• To work collaboratively with the Finance Director, to support the development and use of effective management information systems, ensuring that all our services capture and report relevant monitoring data consistently and accurately.

• To have overall accountability for the service department budgets, to ensure CAAS works within agreed financial constraints, making best use of the funds available to us, including compliance with the financial reporting requirements to funders

• To support with financial planning, to ensure the continuation of our core programmes, and revise plans when financial targets require.

• To work collaboratively with fundraising colleagues, to identify new funding opportunities, and to develop new fundraising proposals and funding bids, which support and advance the work of the charity over the longer term.

• To write funding reports and outcome analyses, and prepare for and attend funding review and monitoring meetings.

• To understand the funding requirements of all projects, and ensure projects happen on time and within budget.

Key Responsibilities - Relationship Building

• To represent CAAS on key bodies and groups externally, ensuring that CAAS position and views are clearly and professionally provided in the best interests of our service users

• To establish and maintain effective working relationships both inside and outside the charity, particularly with health and social care agencies, to enhance the presence of the charity within the local delivery offer.

• To systematically evaluate and improve all elements of service delivery and quality by consulting with services users, staff and external stakeholders and by planning and implementing the necessary changes with genuine involvement of those we serve. To lead our client voice projects across the different service lines, to share best practice, and develop a sense of shared goals and messages to ensure CAAS is able to strategically develop in a way which is truly user-led.

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Services Management Experience: Experience of delivering services directly to clients and of managing service delivery projects and teams to a high standard with a broad reach.

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Stakeholder Engagement: Proven ability to engage and collaborate with a wide range of stakeholders, including funders, partners, and community organizations.

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the Safeguarding Trustee and other Board members, preparing reports for funders, communicating complex information to staff and offering insights to the management group.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

Person Specification - Desirable

· Senior Leader: previous experience of working within a senior leadership team, with responsibility for a department and for strategic input as well as operational management

· Experience or Knowledge of ADHD or Autism: Prior experience or knowledge of working with ADHD/autistic individuals or understanding of the challenges faced by ADHD/autistic people.

· Safeguarding Experience: Previous experience of being the DSL, or of managing safeguarding in an organistion, and of writing and implementing safeguarding policy, processes and practice.

· Co-Production Experience: Previous experience of bringing authentic voices into service delivery, and demonstrative commitment to listening to feedback in a cycle of continuous improvement.

· Impact Evaluation and Reporting: Experience in program evaluation, measuring impact, and reporting results to stakeholders.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM MONDAY 12TH AUGUST

Purpose of the Job 

Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them. The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space.The mental health adviser role is key to the support that children and young people will receive on site, and you will have the opportunity to work with 5-18 year olds, as well as providing signposting and support to parents/carers and other agencies.

This Mental Health Adviser role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT,  or other roles that have given you experience and skills in  working with Children and Young People presenting with difficulties related to their Mental Health.

Key Responsbilities

• Work as part of a team dedicated to providing support to children and young people who are at risk of mental health crisis, or may otherwise attend A&E.
• Offer one to one support via drop in or appointments, and be child-centred in that support.
• Work alongside children and young people, their parents/carers and families in increasing self-management of presenting difficulties.
• Signpost anyone accessing the service to appropriate and local on-going support; and build up your knowledge and networks of such support.
• Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
• Follow risk procedures, be familiar with completing risk assessments, and refer to on-call or senior managers appropriately.

You will have:

• A minimum of two years’ experience of supporting children and/young people in a mental health service or similar role in a paid or volunteer capacity, in a 1:1 and group setting
• An ability to form supportive relationships with families, and tailor support to individual need.
• A child-centred approach to work.
• Working knowledge of child and adult safeguarding.
• Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Please note: The deadline for applications is 5th August. Successful candidates will be interviewed on 8th August.

INTRODUCTION

An exciting vacancy has arisen in Islington Mind for an opportunity to work within the Islington Core community mental health multidisciplinary/multiagency team, that integrates services across Health, Social Care and the Voluntary & Community Sector.

This is a partnership project being delivered by Age UK Islington and Islington Mind with the Camden and Islington Trust.  Age UK Islington and Islington MIND are both independent charities, Age UK Islington provides a range of one-to-one personalised support and Islington Mind offer a range of structured and open access mental health interventions including peer led bespoke projects.

For more information you can visit Islington Mind's website.

Camden and Islington NHS Foundation Trust provides mental health and social care services, principally in the boroughs of Camden and Islington. The Islington Core Team has been developed based on the principles of the Community Mental Health Framework (CMHF). The Core Team’s vision is to provide integrated and person-centred care and to work together in partnership with primary care, the Voluntary & Community Sector (VCS), social care, communities, service users and their carers and families to support and improve mental and physical health for the whole population through a combination of prevention, supporting people to stay well and responsiveness to changes in need.

ABOUT THE ROLE:

We are looking for a key worker who can:

· Improve service user experience and outcomes

· Ensure people with mental health issues have improved access to mental health support

· Provide care and support that is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence

· Reduce health inequalities often faced by people with mental health issues

· Integrate the community service approach across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.

KEY SKILLS:

You will be able to build effective relationships with people affected by mental health issues, be flexible in your method of support, ensure that a personalised approach is maintained. Be able to work as part of a multi-disciplinary team, develop partnerships with key organisations and play a key role in a test and learn approach to community mental health services.

ABOUT YOU:

You will have previous experience of working in similar role or related setting and in working in a person-centred way.

You will have responsibility for managing a caseload, triaging referrals, case work management, connecting people to specialist services or community services to promote independent healthy living.

The role involves working with people who present with complex needs so you will need good listening and communication skills.

You will have excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed.  For more information see the full job description and person specification.

TO APPLY:

Please follow the link to our website to download the application form.

Please complete the application form, stating how you meet the requirements for this position by addressing the Person Specification and send completed applications to Ossi Ron (email address provided on website).

This role is subject to an Enhanced DBS check with Adult and Child Barring.

Age UK Islington and Islington Mind recognise the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

In the role of Personal Assistant (PA) you will work alongside the Senior Leadership Team and the Board of Trustees as they lead Church Army forward. You will be a trusted and valued colleague who will help the CEO to make the most impact with their time by managing a busy diary, multiple projects and tasks with a flexible approach to the role and an ability to respond to needs as they present.

Initially, you will be working with the interim CEO, Jude Davis. Church Army are currently recruiting for a new permanent CEO which is why we are recruiting for a new PA now so that they can learn about the role and get settled in so that when the new CEO is appointed you will be able to support them from their first day in the role.

MAIN RESPONSIBILITIES:

• To provide a highly efficient and confidential administrative service to the CEO.
• To coordinate events and meetings that sit within the CEO’s Office.
• To optimise the working potential of the Chief Executive Office team through the effective organisation of time, information and resources.
• To provide a highly efficient and confidential administrative service to the Board of Trustees.
• To liaise when required with the CA Patron and patrons of individual projects.
• To provide a highly efficient and confidential administrative service to the President and Vice Presidents.

KNOWLEDGE, SKILLS & EXPERIENCE:

• The successful candidate will have:
• Experience of diary management of senior colleagues.
• Strong interpersonal skills to be able to deal with a range of people and positions on the phone and face to face.
• Ability to maintain confidentiality and discretion.
• Basic knowledge of GDPR.
• Confidence in using IT.
• Excellent time management and organisational skills.
• Initiative and the ability to work independently.
• The ability to stay calm under pressure.
• Minute taking skills, or willingness to learn effective minute taking skills.

BENEFITS:

Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.

• WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.
• LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.
• Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.
• Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.
• Annual Leave: 25 days plus Bank Holidays (total 33 days)

Occupational Requirement: None. However, due to the nature of this post we do require the successful candidate to be in sympathy with, and have respect for and behave in a way that reflects, Church Army vision, values and ethos.

DBS: A DBS check is not required for this post. However, all staff are expected to read and comply with Church Army’s Safer Ministry Policy.

Maternity Cover Opportunity: Level 1 Youth Worker

Are you enthusiastic and passionate about making a difference in the lives of young people? Do you believe in empowering youth to shape their own services? If so, we have the perfect opportunity for you!

Benefits – Company Pension, free parking, reduced access to the Gym, C2W

We are seeking an experienced Level 1 Youth Worker to join our team. This role is ideal for someone with hands-on experience working with young people, primarily aged 11-19, up to 25 with disabilities, and from diverse backgrounds.

Key Responsibilities:

· Lead and deliver activities and events to support and engage young people.

· Understand and address the needs and challenges faced by youth.

· Positively engage with young people to improve behaviour, skills, and confidence.

· Plan and deliver sessions to a diverse group of young people.

· Ensure adherence to safeguarding practices and procedures.

Why Join Us?

· Make a real impact on the lives of young people.

· Work in a dynamic and supportive environment.

· Opportunity for further career development.

A Little Bit About Us!

Youth Moves is a youth work charity deeply committed to the transformative power of youth work relationships. We collaborate with young people, families, schools, and communities across South Bristol, focusing on those who need our help the most, particularly in the UK's most deprived areas. We empower young people to take responsibility for their actions, make positive choices, and achieve self-sufficiency.

We offer a range of services, including:

· Youth Club Provision

· One-to-One Mentoring

· Youth Participation Programmes

· Targeted Outreach and Group Work

· Positive Activities

· Social Action and Volunteering Opportunities

Our mission is to support young people in making a successful transition to adulthood by providing high-quality programs that foster long-term, positive changes in their lives.

We are dedicated to equality of opportunity for all staff. Applications are encouraged from individuals of all backgrounds.

Successful candidates will undergo an enhanced DBS check, satisfactory references, an online search, and proof of eligibility to work in the UK.

If you are committed to youth work and want to be part of a team that values the voice of young people, apply now and be a part of something meaningful.

Apply Now and Join Us in Making a Difference!

Job Summary

We are looking for an Arts Sector Employment Coach will support young adults (18-30) with additional needs to apply for jobs within the Arts sector and coach them through the recruitment and induction process.

The role incorporates:

· Working with Arts organisations in making their hiring and process more inclusive

· Providing job coaching and induction support for 6 young people p.a. in arts sector internships

· Spreading awareness of the scheme and its impact within the wider arts and charity sector

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential and lead independent lives. 

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our students.

What You’ll Need:

· Experience of working with people with learning disabilities, or a similar client group

· Experience of employment support delivery

·    Experience of job coaching or supporting work placements

·    Understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to        businesses.

· An understanding of and commitment to a person-centred approach

· Energy, initiative and a proactive attitude

· A calm and creative approach to challenges and problem solving.

What We Offer:·

· You'll get 25 days holiday + bank holidays every year. 

· An extra day of annual leave for each year you've worked with us up to 30 in total

· We offer a travel allowance to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and socials

· We offer a cycle-to-work scheme and other staff discounts.

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant must undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.

Closing Date: Friday 9th August 2024.

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

Our Finance & Performance team are looking for a skilled and experienced finance professional with excellent communication and analytical skills to become the new Financial Performance & Analysis Accountant in Birmingham. 

In this newly created role you will be responsible for the provision of high quality financial performance reporting, management information and business insights to inform decision making and drive financial performance.   

You will be responsible for the month end activities including production of the management accounts with analysis and commentary as well as supporting the financial planning process and provision of financial performance reports.  You will also be responsible for the management and development of our Assistant Management Accountant and will collaborate with Finance & Performance colleagues as well as the Finance Business Partners.

This role is ideal if you want to join a friendly and capable finance team where you will play a key role in shaping and developing our financial performance and reporting function.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Financial Performance & Analysis Accountants? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Financial Performance & Analysis Accountants! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).  

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

We are seeking a proactive, problem-solving, strategic thinking Executive Assistant to the CEO to offer high-level assistance to the CEO.

About Black Thrive

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.

Purpose of the role

As the Executive Assistant to the CEO, you will hold a pivotal position within our team, providing essential support to the CEO. Your primary purpose is to offer high-level strategic assistance, allowing our senior leaders to concentrate fully on steering the organisation towards its mission and vision. In this role, you will embody  proactive problem-solving, strategic thinking, and effective communication. Beyond this, your responsibilities will extend to taking meticulous meeting notes and actively contributing to streamlined operations, fostering strategic thinking, and advancing our mission to address systemic issues impacting Black communities' mental health and well-being.

Additionally, you will play a vital role in supporting strategic research where applicable, facilitating project management, and promoting effective stakeholder communication. Your responsibilities will encompass maintaining organised data and documents, including the development and maintenance of action logs, and aiding in developing presentations and materials for internal and external use. As the bridge between leadership and operational aspects, your adaptability, attention to detail, and practical communication skills will ensure the seamless execution of our mission. Your active involvement will be instrumental in the success of Black Thrive as we work diligently to reduce mental health disparities within Black communities and drive lasting change.

The ideal candidate will be self-reliant, exhibit advanced problem-solving abilities, and excel in a dynamic and rapidly changing environment.

Duties and responsibilities

1. Actively support the CEO with day-to-day administrative support including proactive diary management, assembling and preparing papers required by the CEO to attend meetings, prepare reports, or reply to requests for information.

2. Co-ordinate and organise meetings including board of directors' meetings, conferences, both in person and virtually. Prepare meeting agendas, minute taking and maintaining action logs.

3. Actively collaborate with the CEO and senior leadership to create engaging presentations and materials for internal and external meetings, ensuring content is well-structured and visually appealing.

4. Actively organise and maintain critical data, documents, and records, implementing a structured filing system for easy access and retrieval.

5. Researches, prioritises, and follows up on incoming issues and concerns addressed to the CEO including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response.

6. Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated.

7. Actively coordinate tasks and monitor progress for critical projects and initiatives, ensuring effective communication among team members and stakeholders.

8. Engage actively with key stakeholders, including partners, donors, and community members, to foster positive relationships and facilitate communication.

9. Support the CEO with preparation of a monthly CEO’s message and contributions to newsletters.

10. Liaise with Comms team to ensure and maintain a level of social media presence.

11. Actively participate in budget tracking, financial report preparation, and documentation for grant applications to support the Finance Officer.

12. Actively develop and maintain systems to streamline operational processes while ensuring compliance with organisational policies and procedures.

13. These active duties and responsibilities underscore the role's dynamic involvement in supporting the CEO while actively contributing to Black Thrive's mission to address mental health disparities within Black communities.

Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.

Company Benefits

• Flexible working
• Up to 34 days annual leave inclusive of Bank holidays
• Pension scheme
• Employee Assistance Program

PERSON SPECIFICATION 

Qualifications and Experience

1. The equivalent of a bachelor’s degree in a relevant field such as business administration, public administration, or a related discipline     (Essential)

2.A minimum of 2 years’ experience in an Administrative / Executive Assistant role in an organisation dealing with multiple and/or complex programmes and partnerships  (Essential)

3.A minimum of 2 years’ experience supporting senior executives or leaders in an organisation dealing with multiple and/or complex programmes and partnerships.  (Essential)

4.Ability to review and synthesise complex reports and research findings to inform strategic decision-making.  (Essential)

5.Experience in stakeholder engagement, relationship management, and facilitation of effective communication with various stakeholders.  (Desirable)

6.  Experience working in/with the not for profit or charitable sector   (Desirable)

Ability, skills, knowledge

 7.  Exceptional organisational skills to manage multiple tasks, meet deadlines and maintain a well-structured filing system for documents and records  (Essential)

8.  Excellent written and verbal communication skills, with the ability to represent senior leadership professionally and succinctly  (Essential)

9.  Proficiency in coordinating activities, monitoring progress, and ensuring effective communication among team members and stakeholder  (Essential)

10. Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing.  (Essential)

11. Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority.  (Essential)

12.  Excellent attention to detail, ability to multitask and to manage a heavy workload and competing priorities.  (Essential)

13.  Ability to proactively identify challenges and develop innovative solutions while maintaining a strong attention to detail.   (Desirable)

14. Comfortable working in a rapidly evolving environment, with the ability to handle changing priorities and navigate complex challenges   (Desirable)

15. Familiarity with financial processes, including budget tracking and financial report preparation.   (Desirable)

16.  Ability to work at speed through ambiguity and uncertainty and remain calm under pressure.   (Desirable)

17.  Ability to remain enthusiastic, optimistic, and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision.   (Desirable)

A Basic Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.

Job Title: Volunteer Coordinator
Salary: up to up to £28,000 per annum
Contract Type:          Fixed Term until 31st March 2025 (potential to be extended)
Working Hours:         37.5 hrs per week
Location:                    Luton
Responsible to: Recovery Community Development Coordinator

What you will be doing?

As a Volunteer Coordinator, you will be responsible for the recruitment, training and coordinating the activity of volunteers with lived experience who will support people completing treatment. You will work collaboratively with the Recovery Community Development Coordinator, to ensure we have a high performing, consistent number of volunteers available across Luton.

We actively welcome applications from people who have lived experience of prison or probation, addiction, mental ill-health, or homelessness, as this is often the reality for those people we support.

You will work in partnership with staff, volunteers, and the people we support to guarantee that we maintain a high-quality service which meets the needs of those engaged.

The successful candidate will commit to working in line with our workplace values which are:

• People first – people are our top priority. We care so everyone can be their best.
• Community – our actions and support help build stronger communities where people can find their place and thrive.
• Transformation – we do challenging work, creating positive change that helps people move on with their lives.
• Excellence – we strive to always be our best, to exceed expectations, to learn from our mistakes.
• Trust – we trust ourselves, our colleagues and those we work with to do the right thing, to show integrity, acceptance, respect and fairness in all we do.

What we are looking for?

• Experience of supervising and appraising staff or volunteers, motivating them and achieving positive outcomes in line with contractual obligations.
• Experience of setting targets an monitoring performance of staff or volunteers.
• High level of relationship skills: Empathy, caring; acceptance; mutual affirmation; supportive and can give constructive feedback to support continuous personal and professional development of volunteers.
• Good IT skills including the use of Microsoft Office applications.
• Excellent communication skills, both written and oral.
• Excellent organisational skills and attention to detail.
• Lateral thinking and problem-solving skills.
• Ability to prioritise own workload and work autonomously and as part of a team.
• Adaptability to changing and emerging needs as the project develops demonstrating flexibility and resilience in challenging situations.
• Experience of data collection, administration and recording procedures with the ability to maintain case notes and volunteer HR notes on a bespoke database.
• Ability to develop reports to showcase the impact of volunteers.
• Experience of building and maintaining strong relationships with partner organisations and developing contacts and networks across a wide range of local services.
• Known when to seek assistance or supervision and how to engage meaningfully in planned supervision.
• Seek to improve own performance, contribution, knowledge, skills and participate in training and developmental activities as required.
• Professional curiosity with the ability and willingness to learn and apply learning to support delivery.
• Professional and values led with integrity, inclusivitiy, and respect for diversity.
• Carry out such other relevant duties, as required.
• Ability to work across Luton to meet service delivery demands when required.
• Full driving license, own car and business insurance is essential.

What we offer?

• Competitive salary with annual salary reviews
• Training opportunities and career development
• 28 days annual leave plus bank holidays
• Christmas closure between Christmas and New Year for all employees
• Life insurance (5x annual salary)
• Reflective practice – a group process that helps us to grow and develop professionally and personally, support us to build resilience and offers the space to consider how to balance work and life pressures
• Company phone and laptop provided to all staff
• Annual awards ceremony and celebration
• Refer a Friend Scheme – You could qualify for a £250 reward voucher if you refer someone you know into any paid, externally advertised position (permanent or fixed term) within CLI.

Overview

At CLI through our dedicated support services, peer-led mentoring, and practical and emotional support, we help people who have experience of the criminal justice system, addiction, homelessness, and mental ill-health, to recognise their potential as individuals, build their self-worth, their self-esteem and achieve their aspirations.

Our support and mentoring help people build a more fulfilling life and see how they can become part of, and positively impact, their community.

We work in partnership with other organisations that are striving to deliver positive impacts, support change, and share our commitment and values.

And we actively welcome those with lived experience of offending, addiction, homelessness, or mental health issues as part of our team. Where others see risk, we see opportunity.

We believe everyone deserves to feel valued, to be happy, to belong.

To apply for the Volunteer Coordinator position, please read the job description/person specification and submit your completed application from by 17:00 31st July 2024.

Community Led Initiatives is an Equal Opportunity Employer and welcomes applications regardless of race, nationality, ethnic origin, sex, marital status, disability, or age. All applicants are considered based on their merits and abilities for the job. All posts are subject to enhanced DBS checks however it will not be used to discriminate unfairly against any individual. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records.