Information Records Manager Jobs

5 days per week, term time only (39 working weeks, 13 non-working weeks)

Point 19-26, Qualification Bar at Point 24

£30,529 - £36,072 (pro rata for term time) Actual £26,091 - £30,828

Plus Essential Car Allowance

Fixed Term Contract for 12 months

SCHOOLS BASED ACROSS BURNLEY & SALFORD

We require a Social Worker to provide high quality social work in our schools across the Diocese of Salford according to each school’s formal agreement.

You will work directly with children and young people, their parents, carers and schools in order to further the child’s welfare and provide the interventions necessary to enable them to use their learning opportunities to the full. You must be able to provide a non-judgemental, caring and confidential environment throughout this work to ensure the issues are addressed in an appropriate manner for all those involved.

To apply you will have experience of working with children and families and experience of direct work with children which includes supporting school staff with safeguarding. You must have competent IT skills which includes providing regular reports to the individual schools and Caritas and feedback to school staff as required. You must be able to maintain appropriate resources, databases and case files as well as maintain efficient and comprehensive referral and recording systems.

Registered social worker status with Social Work England (SWE) is essential and the salary includes accrued annual leave.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

Closing date: Monday, 19 August 2024

Interview: Wednesday, 28 August 2024

Caritas follow Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves working in the schools as required.

For full details please visit our website and how to apply.

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Please note we do not accept applications via agencies or CVs

The Southwark Women’s Forum is a monthly peer support group facilitated by and for women who have experienced, or are experiencing, challenges with their mental health. Due to increased service demand, we are looking for an experienced female group facilitator, with lived experience of mental ill health, to lead and deliver an additional monthly forum.

Supported by a voluntary co-facilitator, you will establish and deliver a new peer support group, creating a safe and welcoming space for women who may be isolated or lacking in confidence because of their mental health. You will lead in the design and delivery of topic-led sessions, supporting their recovery by encouraging shared learning and social networks. As the group develops, you may also be required to organise community trips and visits for the members.

You will support the volunteer co-facilitator to ensure that the service is running efficiently, including the regular distribution and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements.

Outside the forum you will be responsible for managing the service email inbox and database including answering queries, processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.

Please note: this post is only available to female applicants (genuine occupational requirement) as permitted under the Equality Act 2010.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 4th August (11:59pm)

Likely interview date: Week beginning 12th August at Impact Brixton

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Please note: The deadline for applications is 5th August. Successful candidates will be interviewed on 8th August.

INTRODUCTION

An exciting vacancy has arisen in Islington Mind for an opportunity to work within the Islington Core community mental health multidisciplinary/multiagency team, that integrates services across Health, Social Care and the Voluntary & Community Sector.

This is a partnership project being delivered by Age UK Islington and Islington Mind with the Camden and Islington Trust.  Age UK Islington and Islington MIND are both independent charities, Age UK Islington provides a range of one-to-one personalised support and Islington Mind offer a range of structured and open access mental health interventions including peer led bespoke projects.

For more information you can visit Islington Mind's website.

Camden and Islington NHS Foundation Trust provides mental health and social care services, principally in the boroughs of Camden and Islington. The Islington Core Team has been developed based on the principles of the Community Mental Health Framework (CMHF). The Core Team’s vision is to provide integrated and person-centred care and to work together in partnership with primary care, the Voluntary & Community Sector (VCS), social care, communities, service users and their carers and families to support and improve mental and physical health for the whole population through a combination of prevention, supporting people to stay well and responsiveness to changes in need.

ABOUT THE ROLE:

We are looking for a key worker who can:

· Improve service user experience and outcomes

· Ensure people with mental health issues have improved access to mental health support

· Provide care and support that is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence

· Reduce health inequalities often faced by people with mental health issues

· Integrate the community service approach across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.

 

KEY SKILLS:

You will be able to build effective relationships with people affected by mental health issues, be flexible in your method of support, ensure that a personalised approach is maintained. Be able to work as part of a multi-disciplinary team, develop partnerships with key organisations and play a key role in a test and learn approach to community mental health services.

 

ABOUT YOU:

You will have previous experience of working in similar role or related setting and in working in a person-centred way.

You will have responsibility for managing a caseload, triaging referrals, case work management, connecting people to specialist services or community services to promote independent healthy living.

The role involves working with people who present with complex needs so you will need good listening and communication skills.

You will have excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed.  For more information see the full job description and person specification.

TO APPLY:

Please follow the link to our website to download the application form.

Please complete the application form, stating how you meet the requirements for this position by addressing the Person Specification and send completed applications to Ossi Ron (email address provided on website).

This role is subject to an Enhanced DBS check with Adult and Child Barring.

Age UK Islington and Islington Mind recognise the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

Location: Bristol
Discipline: Care and Support
Job type: Permanent
Working Hours: 37.5 hours per week
Salary: £30,000 per annum

Expiry date: 31 Jul 2024 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?

As a Deputy Service Manager in Montpelier, Bristol, you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays
- Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary

About the role

Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of Support Workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.

As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.

A full UK driving licence, with access to your own vehicle, is preferred but not essential for the role.

About you

-You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
-You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
-You need good IT skills and experience of maintaining records to be a success in this role. ???????
-You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
-You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????

???????For more information on the role and responsibilities, please refer to the job description & person spec.

STRICTLY NO AGENCIES PLEASE

??????????????We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

Apply Now

REF-215 312

This is a very exciting time to join our expanding Visiting Caseworker Service. We are seeking two new colleagues, who will join our current team of two caseworkers covering the UK and Ireland.  These newly created positions will be regionally based, one covering South West England & South Wales, and the other North West England & North Wales (with other travel across the UK on occasion).

Visiting Caseworkers each deal with an approximate caseload of 70-100 cases / visits per year.  Central to the role will be supporting and advocating on behalf of vulnerable applicants, or those who are living in particularly complex or challenging situations. The job will be wide-ranging and include elements of advocacy, support, income maximisation, mediation, partnership working and processing our own grants where appropriate, with the overall aim to reach long-term sustainable solutions for Anglican clergy households.

Working closely with the Visiting Caseworker Manager and the wider Charitable Services team, key responsibilities will include:

Receive referrals from applicants via the Grants & Services team, for potential casework and home visits

• Assess and prioritise urgent cases on a weekly basis.

Conduct home visit (or online meeting)

• Provide thorough assessment of current situation, taking into consideration time available and wellbeing of the applicant.
• Conduct general income maximisation check (welfare benefits, grants check etc), where necessary.
• Identify, discuss and escalate (to Designated Safeguarding Officer) any safeguarding concerns within the household.
• Gather information in order to create individualised action plans with the primary contact and other household members. 
  • Assess and prioritise urgent actions during the meeting.

Develop an action plan 

• Complete a written summary of the meeting and draft an action plan for possible areas of help and support with allocated responsibilities and agreed timelines.
• Prioritise urgent actions and agree responsibility for each action with applicant.
• Liaise with other agencies (e.g., DWP, Social Services, NHS, other charities, voluntary organisations, occupational benevolent funds, Dioceses, CofE Pensions Board etc.) where necessary.
• Refer to our own partnership support services if appropriate for help and support.
• Research and identify any local organisations for longer-term support.
• Consider and recommend most appropriate grant support through our own internal grants programme.
• Advocate on behalf of the applicant (e.g., complete internal and external applications, liaise with other external agencies, members of the Church where necessary). 
• Act as third party for complaints, mediation or appeal hearings with applicants, either in person, online, or helping prepare a written submission.
• Keep accurate and objective notes and communications within our CRM system and ensure this is kept up to date on a daily basis.

Follow-up

• Manage and update action plans, while keeping in contact with applicant on a regular basis.
• Encourage and empower applicants to complete their actions and know when to step in, as and when necessary.
• Only in exceptional circumstances, consider a further home visit, if deemed appropriate

Other reasonable duties and projects commensurate with the post

• Support and work closely with other VC colleagues sharing areas of expertise.
• In particularly busy times, act as an overflow for grant applications, to support colleagues in the Charitable Services Team.

These additional roles offer a unique opportunity for dynamic, solution-focused, empathetic, casework professionals, in a small, dynamic-charity, ready to embark on its next three-year strategy (2025-28).

To be considered for this position with great scope for growth and development potential, applicants should demonstrate:

• Significant experience of working within a charity / not-for-profit or grant making trust, supporting individuals and families with complex health and care needs, elderly, or vulnerable applicants, face-to-face, online and over the phone.
• Significant knowledge and experience in at least two of the following areas:
  • Welfare benefits and submitting appeals or complaints.
  • Mental health support
  • SEN education advice including SEN support, EHCPs and SENDIST tribunals.
  • Local authority and other statutory support such as Social Service Assessments and services, complaints, DFG entitlements.
  • NHS services, continuing health care either for children or adults.
• Experience of working alongside and liaising with external agencies and organisations
• Excellent problem solving, prioritisation and influencing skills with a belief of empowering individuals
• Experience and knowledge of safeguarding, knowing when to escalate concerns.
• Excellent written and verbal communication skills and high levels of attention to detail
• Willingness to work alone, with the support of line manager, and colleagues in the Charitable Services team.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development (alongside an excellent package of benefits including generous annual leave including your birthday off), then we’d love to hear from you. 

For this role, the post holder will be home-based, visiting households within a dedicated region, and on occasion, across the UK (travel expenses covered).  Applicants should be car owners (with a full, clean driving licence and business use insurance cover) and/or located within easy reach of a main line railway station.  Use of a dedicated home office will also be required.

Some travel to our London office will be required, in line with business need; this is likely to involve up to 20 office visits per annum (reasonable expenses covered), details of which will be discussed with candidates at interview. 

Job title: Head of External Relations

Hours: A minimum of 28 hours up to 35 hours (full-time)

Contract: Permanent

Salary: £38,961 - £44,522 – salary based on a 35-hour working week (pro rata based on hours agreed). Salary offered commensurate on experience.

Location: Hybrid working. Based at our Head Office in Chorley but with a mixture of home and office working, supplemented by work in the community and meetings across Lancashire. Expectation to be office based 2 days per week as a minimum.

Do you want to use your skillset to join a team who are passionate about improving mental health and wellbeing for the people of Lancashire? 

In this exciting and challenging role, the Head of External Relations will be a part of Lancashire Mind’s Senior Management Team and will be a pivotal to the ongoing growth and sustainability of the charity. The successful candidate will need to be commercially astute and an excellent communicator, as the role will focus on building and maintaining relationships and growing the reach of our external communications.

More specifically, the role will have key responsibilities linked to the following four priority areas:

- Overseeing the development of our range of growing sold services.

- Ensuring our marketing and communications are relevant, impactful and engaging.

- Supervising and developing an expanding training service.

- Strategic relationship management with businesses across Lancashire.

Lancashire Mind offer a 35-hour working week, 25 days annual leave (plus bank holidays), additional leave between Christmas and New Year, long-service leave, a workplace pension scheme, sick pay scheme, paid emergency time off to care for dependents, an Employee Assistance Programme, regular supervision and significant learning and development opportunities.

See attached Recruitment Pack for more detailed information about Lancashire Mind and the job role. 

We want to be a great equal opportunities employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire. We particularly encourage applications from people in communities that face mental health inequalities and from anyone with experience of living with a mental health condition.

Zarach is the children’s bed charity, and we’re on a mission to end child bed poverty in England, giving children the opportunity to engage at school and a chance to break the cycle of poverty.

Since we were formed in 2017, and registered as a charity in 2018, we have gone on to provide bed bundles to almost 9,000 children through our partnerships with schools who make referrals to us to support their most vulnerable children.

Our cause and story have captured the nation’s attention, and we have been provided with an incredible national platform that has seen us appear on local and national TV, on radio and in the national press. This has included appearances on BBC Breakfast, Channel 4 News, Radio 5 Live and The Independent newspaper supported our Christmas 2023 appeal, culminating in Zarach being the front-page story on Christmas Day.

In our short history we have received continual funding support from a range of charitable Trusts & Foundations, as a vital part of our overall income and resources mix.

With over 4.3 million children in the UK living in poverty – including 1 million experiencing destitution and around 900,000 living in bed poverty – we have an aspiration to reach more children, in more areas of high need across the country.

To further develop our areas of activity, we are looking for an experienced and successful Trusts & Foundations professional to join our team. We are committed to building our capacity in this area of work so we can look to securing increased income from smaller and larger scale, local and national funders, and via one-off, single-year and multiple-year funding.
We are also wanting to explore opportunities to secure public sector contracts due to the unique engagement we have with families and the signposting support we can provide.

If you see that joining a still relatively young, exciting and developing charity, that has gained national recognition is for you, please do read through the key information, main aims of the post and the person specification to help you consider making an application. We would also recommend that you look at us on Instagram, Facebook, X, YouTube and LinkedIn to gain a
good sense of our work and the support we are so fortunate to have.

We have an opportunity for a Customer Specialist Manager - Housing to join our team in Newbury. 

It's a fixed term role until the end of September 2025 with a starting salary of £42,000 - £50,000 per year depending on experience. 

We have a hybrid approach to work where you'll share your time between the office and home to ensure a positive work / life balance.

The role

As a Customer Specialist manager you'll be leading, motivating and empowering your team to deliver advice and outcomes to customers with complex housing issues. This will include all tenancy related matters including domestic abuse, anti-social behaviour, safeguarding, tenancy changes, fraud and rehousing.

You'll ensure that the team provide prompt responses, looking for first time resolutions and taking ownership of cases from end to end.

You'll actively engage and build strong relationships with key stakeholders including statutory agencies and Local Authorities. Working collaboratively with our other specialist teams, Customer Service Management Centre and Locality teams, you'll work towards delivering our Corporate Plan and Customer Vision.

What you'll need:

You'll need to demonstrate a high level of housing expertise, including knowledge around anti social behavior, safeguarding, tenancy and neighbourhood management and an understanding of legislation. Ideally, you'll have previous experience leading a specialist team.

You'll also have:

• Evidence of achieving excellent customer service outcomes in a complex environment
• Strong communication and listening skills
• Experience of coaching and managing a team, inspiring them and optimising performance
• Excellent stakeholder management experience, with an ability to engage with both internal and external colleagues
• The ability to use systems and data to assess impact and inform focused solutions

What we can offer you

As a member of the Customer Specialist Team you'll be part of a collaborative, motivated and dynamic working environment. 

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction. 

We are seeking experienced counsellors who are passionate about delivering a quality service.

Why Join Us: 

• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community. 

• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon. 

• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. 

Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference. 

What You'll Do:

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities. 

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Harris Hill are delighted to be working an Arts charity to recruit a Senior Philanthropy Manager to cover a 12 month maternity contract.

The Senior Philanthropy Manager will deliver effective strategies for regular giving through developing the Art Partners programme – leading all aspects including recruitment, stewardship and strategy for growth, and fundraising appeals and campaigns. You will working closely with the Head of Individual Giving to cultivate individual donors to secure gifts towards Art Fund’s charitable programme.

Key responsibilities will include;

• Implementing and contributing to a robust recruitment strategy to increase the numbers of members and to build philanthropic engagement through refining the fundraising pitch and proposal through to making direct asks
• Developing compelling communications which raise awareness of charitable objectives and identify activity which will have wide appeal among individual donors as one-off asks or long-term fundraising initiatives.
• Working with the Prospect Development Manager to identify and manage prospective individual donors for membership, appeals and individual gifts, then lead approaches to individuals appropriate to their interests and level of giving
• Collaborating to create and deliver opportunities and events to enhance the membership experience through in-person activities, communications and digital development.
• Managing and an income and expenditure budget, and processing, recording and thanking all received donations.

This position would ideally suit an experienced candidate with an excellent understanding of donor cultivation, stewardship, and prospect research techniques. A knowledge of the visual arts or museums would be beneficial but certainly not a barrier to entry.

If you have excellent interpersonal skills and have the ability to influence a range of stakeholders, have a creative approach to donor cultivation and a good project manager I’d like to hear from you.

This is a hybrid working role, requiring a minimum of 2 dpw in their London office, however their will be occasion where greater flexibility is required for events.

This is a full time position (preferred) to cover a 12 month maternity cover with a preferred start date of early October.

The closing date for applications is 5^th August, however application will be reviewed on a rolling basis so please apply for more information about next steps.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Purpose 

1. To support the MYsocial manager by creating and facilitating an exciting calendar of online and live in-person events.

2. To create fun and welcoming events for members who may be struggling at the moment, to encourage members to participate and gain confidence at events.

3. Work with members in neighbourhoods to create local events they want. 

4. To help members to feel part of a community, and that every member of MYsocial is seen as someone with something valuable to contribute. 

5. To encourage members to engage with each other. 

6. To ensure that members have a positive experience of MYsocial membership 

Area Support Shop Manager (Wiltshire and Berkshire) (TRD4808)

Location: Wiltshire and Berkshire

Hours: 37.5 hours per week

Salary: £27,671 per annum

Job Type: Open ended

Closing Date: 7 August 2024

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

Join Our Vibrant Retail Team and Make a Difference!

At Oxfam, our shops have been at the heart of our charity since 1948, contributing significantly to our mission. Our shops play a crucial role in raising funds and increasing public awareness of our impactful work, guided by values of empowerment, accountability, and inclusiveness.

Team Purpose:

Join our dynamic team with the purpose of maximising income through retail sales, adhering to the retail strategy and embracing growth opportunities. As a member of this team, you'll contribute to the heart of the charity and community, guided by values of empowerment, accountability, and inclusiveness. Your role is to be commercially aware, creative, and innovative to make a significant impact.

Job Purpose:

As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you'll ensure uninterrupted trading and maximise income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with shop manager experience, serving as a potential stepping stone toward an area manager role.

The role will support shop cover in our Oxfam shop network across Wiltshire and Berkshire. This includes Oxfam Shops in the following geographical area: Corsham, Chippenham, Malmesbury, Marlborough, Devizes, Royal Wootton Bassett, Newbury, Pangbourne, Reading. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region

Key Responsibilities:

• Create and maintain inclusive, respectful, and safe environments in the shops.

• Collaborate with Area Manager and shop managers to allocate shop cover effectively.

• Build trusting relationships in each shop to maintain engaged and motivated teams.

• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.

• Deliver continuous improvement support against specific KPIs.

• Develop and deliver a framework for feedback and handovers.

• Actively contribute to the local community and wider Retail network.

Qualifications:

• Previous retail or operational management experience

• Agile and adaptable working style

• Excellent communication and relationship-building skills

Join us in making a positive impact on communities and showcasing our values in action

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description.

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

• £30,459 per year including holiday uplift, term time only (39 weeks per year) – based on a full-time salary of £36,100
• Full-time – 37.5 hours per week
• 12 month fixed-term contract
• Based in Shooters Hill College – SE18 4LD

Through a partnership with Shooters Hill College, we have secured funding for a Young People’s Counsellor. The successful candidate will provide individual, face-to-face counselling support in weekly 50-minute sessions to students attending Shooters Hill College who require support with their mental health and/or wellbeing.

You will be a qualified counsellor with experience of working with young people. You will understand the importance of caseload management, service evaluation and will be familiar with impact and outcomes measurement of counselling interventions. These will be carried out at the beginning and end of therapy and throughout the duration of the service using appropriate clinical measurement tools and a satisfaction survey. You will also have experience of using CRM databases.

You will need to be organised and have the confidence to communicate effectively with a range of people. A flexible can-do attitude and a calm, problem-solving approach is also essential for this role. We consider accessibility, responsiveness and a client-centred approach the key strengths of our services at SEL Mind. You will be able to demonstrate these qualities through relevant work experience.

Please note that annual leave cannot be taken during term time for this role. A holiday uplift is included in the salary above.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 4th August (11:59pm)

Likely interview date:Week beginning 12th August

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

About the Operations and Facilities Assistant role

We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.

This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.

About you

We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

For more information about this role, including the essential and desirable criteria, please download the attached job description.

Location

Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.

Hours

Full time (35 hours per week)

Contract

Permanent.

Reports to

Senior Operations & Facilities Manager

Salary

£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)

The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London. 

Please visit our website to apply.