Information Officer Jobs in Central London, Greater London
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We are recruiting a Team Lead (Horticultural Services) to lead the team at the Stud Nursery in Home Park, Hampton Court in providing a social enterprise and training resource for people to learn and develop skills, confidence and friendships.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Team Lead (Horticultural Services). You will be creative and independent thinker, with excellent management skills, who is able to support and empower the staff and volunteers at the Stud Nursery to create a welcoming and supportive environment for adults living with learning disabilities.
You are someone:
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Actively support and promote the charity's objectives across its core boroughs and contractual partnerships
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Critical Values in the delivery of this role
- To assess, plan and develop the wider multi–disciplinary use of the Stud as a community garden and ecologically sustainable resource by using the value of sustainability.
- Work with the Service Development Manager to maximise the value of partnership and the opportunities on site guaranteeing its development as a social enterprise and local training resource for people with a range of disabilities and enduring mental health support needs.
- Employ the values of professionalism and staff recognition and support staff, volunteers and those working on site to diversify its working environment and increase its revenues through product development, sales, and corporate relationships.
- Work with the Service Development Manager, staff, clients and Stud volunteers to increase access to the site as a community and therapeutic space and encourage the values of empowerment and independence.
Key Responsibilities for this role
- To support the Service Development Manager, Skills and Activities Coordinator, Support Staff and Volunteers in leading the development of the Stud Nursery as a viable social enterprise
- To ensure there is a weekly, monthly and seasonal horticulture plan in place (created in partnership with the Support Workers) which reflects the resources needed for client activities, product sales development and events
- To advise and support the Skills and Activities Coordinator in developing practical skills and/or qualification for people/groups using and supporting the sites development to encourage independence and empowerment
- To mentor and coach those using the sites services to lead and shape the sites programme of development as a sustainable community space and social enterprise.
- Work one Saturday per month, as agreed with the Service Development Manager, to open the nursery to volunteer project gardeners, and as a produce sale point to the local community
- In collaboration with the Skills and Activities Coordinator and Admin Support, to ensure all Health and Safety requirements are met, including site and individual risk assessments, and regularly reviewed to ensure a level of professionalism is being kept at all times
- To manage the Support Workers and Skills and Activities Coordinator, and support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services and to ensure staff recognition is held as a core value.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Are you a visionary financial leader passionate about making a real impact? UK Youth is looking for an experienced Finance Director to lead the financial strategy and operations that support our mission to empower young people across the UK.
Purpose of the job
As Finance Director, you will oversee all financial aspects of the charity and lead long-term financial sustainability while advancing UK Youth’s mission. You will work closely with the Executive Team, Finance Committee, and Board of Trustees to deliver strategic financial leadership and ensure robust financial planning, forecasting, and reporting.
This role offers the unique opportunity to influence high-level decision-making and provide strategic insights that shape our organisation’s future. You’ll champion the finance team’s development, drive operational efficiency, and explore innovative financial solutions to ensure our financial health.
Key Responsibilities
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Lead the formulation and execution of UK Youth’s financial strategy aligned with our goals
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Oversee budgeting, forecasting, and financial planning processes
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Provide strategic financial analysis and insights for social investment, grants, and commercial financing
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Manage financial risks, compliance with regulations, and relationships with auditors and stakeholders
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Drive technological innovation in financial reporting and operations
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Mentor and develop the finance team to foster a high-performance culture
About You:
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Qualified accountant (ACA, ACCA, CIMA, CIPFA, or equivalent)
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Significant experience in a senior financial leadership role
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Proven track record in providing financial leadership at Board and Executive levels
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Strong knowledge of charity finance regulations (including Charity SORP) and tax compliance
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Experience working within the voluntary sector is highly desirable
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Skilled communicator able to convey complex financial information to diverse stakeholders
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Friday 8th November 2024 at 11:59pm (midnight)
Round 1 (Teams) Interview date(s) proposed: w/c 18th November 2024
Round 2 (In Person) Interview date(s) proposed: w/c 9th December 2024
This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.
You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.
You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.
We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.
You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.
The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.
You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.
This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.
It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.
The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.
The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.
Who are we looking for?
The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work.
The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.
They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.
What we offer
· £34,199 pro rata (based on a standard working week of 37.5 hours)
· Working hours: Can be delivered flexibly, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
The Holocaust Educational Trust (HET) is a registered charity working with schools, colleges and communities across the country to raise awareness about the Holocaust and its relevance today.
We have an exciting opportunity for an Education and Production Officer to join our team based in Central London. After several years of research and development, we have recently launched Testimony 360, a brand-new digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can have a personal and conversational experience with a recording of a Holocaust survivor before seeing some of the sites they experienced for themselves using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Testimony 360 Team, responsible for the digital post-production and testing of interactive recorded testimony to ensure its fluency and usability in the classroom. We are looking for an individual with confident IT skills and the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through weekly in-person school visits during term time or as required.
Responsibilities
Post-Production, interactive survivor testimony
· Lead on the development (post-production) of interactive testimony, including clipping, annotation, data/metadata input, and Alpha/Beta testing. Throughout testing, leading the training process which ensures the system’s accuracy.
· Maintain regular contact with our partner organisation, the USC Shoah Foundation, including progress updates, shared learning, required training.
· Support colleagues undertaking training and/or working on supportive post-production.
· Logging activity and decisions regarding the post-production editing process, as discussed with members of the Testimony 360 team and/or USC Shoah Foundation.
· Organise and deliver Alpha and Beta testing stages, working directly with students both online and in-person to deliver test sessions and action necessary follow up (to ensure learning from test sessions is fed back).
Delivery
· Contribute to delivery of Testimony 360 through regular, in-person school delivery as part of the wider team, ensuring that the programme is delivered through a robust pedagogical approach. Expected to deliver Testimony 360 one every two weeks throughout term time.
· Plan and deliver Beta testing sessions as part of the development of the interactive testimonies, sharing knowledge and expertise with other Education Officers supporting in this delivery.
· The successful applicant may also be expected to deliver educational sessions to students, teachers and our young Ambassadors outside the Testimony 360 programme and throughout the year. In-person sessions will take place in the UK and sometimes abroad.
General
· We expect all members of the Education team to share their learnings and expertise both internally and externally. This role will require discussions about our learnings from Testimony 360 with the wider Education team, and we encourage consideration for how these learnings might feed into our wider educational offer.
· As an educational charity, we must ensure that education about the Holocaust is the core of all work. To this end, members of the Education Team are responsible for supporting the wider teams as they develop, plan and deliver on broader public engagement, fundraising, and awareness-raising initiatives.
· You will also be required to carry out any other reasonable request by the Director of Programmes, Chief Executive, or Senior Management Team.
Read our job description for full details.
Please Note:
All applicants must be eligible to work in the UK at time of application.
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks). This role involves regulated activity relevant to children, therefore It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To deliver information and advice to older people in Lewisham on benefit entitlements, housing and community care.
This involves managing cases and working with clients one-to-one to identify their goals, provide relevant advice and options, and then empower them to carry out next steps.
The role is to be carried out in our office premises as well as at home visits for clients who are housebound.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this role.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for showing interest in working for Age UK Bromley & Greenwich. We are an independent local charity and have been working in the community to help older people for over 50 years.
With nearly 80 staff and over 250 volunteers we provide support to clients across both Boroughs.
We work in partnership with BTSE helping to deliver the Bromley Well project as well as BLG Mind working on Dementia Services and Oxleas providing Care Navigation.
Vision:
To make Bromley and Greenwich places were all can enjoy later life.
Mission:
Age UK Bromley & Greenwich will be the voice of older people in both boroughs. We will work with older people to enable, support and connect.
We will promote independence and well-being.
Values:
Equality - We value diversity and strive to give equality of opportunity. We believe that the organisation and society is enriched by its diversity.
Respect - We respect the life histories of our staff, volunteers and clients. We believe in their potential and we will help to realise their ambitions.
Creativity - We encourage innovation in the solutions we adopt.
If you stand for our vision, mission and values and match the criteria in the below job specification we would love to hear from you.
Job Purpose: To provide Information & Advice to older people. The service is primarily office-based but may also include outreach or home visits; providing support to the Volunteer I&A Advisors, providing office cover as required and supporting the I&A Advice Case Supervisor in keeping our information resources up to date.
Key Responsibilities:
To provide information and advice to older people, their careers, relatives and friends. This advice may be in person, in writing, by email or telephone. There may also be occasional home visits
To be responsible for the provision of up-to-date welfare benefit information and undertaking of benefits checks supporting older people with their claims and where necessary challenging DWP decisions and assisting with appeals.
To have an in-depth knowledge of those issues likely to affect older people, for example but not limited to Lasting Power of Attorney, succession, care provision and housing as well as paying for care
To respond promptly, proactively and effectively to a wide range of enquiries from the public
To support access to a wide range of services that are appropriate, paying particular attention to the needs of marginalised groups
To undertake rights-based casework, for example assisting with a wide range of complaints and making representations where appropriate.
To be responsible for the recording, collation and monitoring of all relevant information relating to clients accessing our services and the milestones, outcomes and outputs of the service
To be responsible for inputting client records onto the organisations case management system and running reports
To arrange and participate in stakeholder and other events throughout the two Borough’s
To work closely with other members of the team and when necessary other partner agencies in respect to correspondence, telephone conversations and enquiries
In the absence of the I&A Case Supervisor to provide support to the Volunteer I&A Advisors ensuring they are briefed and updated before each of their sessions begins and that if possible there is always someone present to take enquiries, answer the phone etc.
To provide outreach information & advice at venues across the Borough’s as and when required
To provide high quality information, ensuring that our policies and procedures are fully complied with, and that we meet the standards required by the Age UK Quality Advice Standard and any other external accreditations
To liaise with and refer clients to appropriate external organisations and services.
To undertake accurate case recording according to our policies and procedures
To support the I&A Case Supervisor with the statistics and reports required across both the Boroughs
To keep up to date with relevant laws, policies and procedures – locally and nationally and participate in training (internal and external)
To refer and facilitate to the services provided by Age UK Bromley & Greenwich, including relevant ‘charged-for’ services, to clients and other professionals. This may include attending outreach events
To uphold and protect the good reputation of the organisation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services:
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1,171 clients accessed advice and advocacy services, including immigration advice
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305 clients attended our ESOL classes
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250 children, young people and families benefited from our after-school and family support services
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61 people were supported by our counselling team
What we can offer you
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Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
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A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
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A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator
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Flexible and hybrid working
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A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations
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Real potential for growth and a clear and deliverable strategy already in place
Our values
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Empathy: we put ourselves in the shoes of those we work with.
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Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.
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Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Role Overview
Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff.
Hours: 35 hours per week (including paid half-hour lunch break)
Salary: £55,000 to £60,000 per annum permanent
Leave: 26 days per annum plus bank holidays
Responsible to: Chair of trustees
As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:
Strategic leadership
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Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
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Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
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Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and organisational management
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Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
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Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
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Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial management and human resources
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Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
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Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
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Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
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Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
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Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.
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Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and influencing
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Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
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Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
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Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General duties
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Undertaking any other related duties as required and appropriate to the role.
Person specification
Essential criteria
- Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial management: track record of managing budgets and contracts effectively.
- Analytical skills: experience in complex report writing and data analysis.
- Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.
- Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.
- Policy and advocacy: experience in asylum-related policy or advocacy work.
- Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
This is a new role developed to support the CEO, The COO will be a key member of our leadership team The COO will work closely with the CEO and manage the SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 11.59 pm Sunday 10th November
Interviews: Interviews for the role will be held on the week commencing 25th November 2024.
If you would like further information about the role or have any questions, please contact Kelly, Operations Manager.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
About Us
At Applied Microbiology International we fundamentally believe that global challenges need to be solved by global, interdisciplinary experts. We are the oldest microbiology society in the UK and with more than half of our membership outside the UK, we are truly global, serving microbiologists based in universities, private industry and research institutes around the world. We publish an industry-leading magazine, The Microbiologist, and in partnership with Oxford University Press, we publish three internationally acclaimed journals.
AMI has been recognised in The Sunday Times Best Places to Work 2024, being acknowledged as one of the happiest places to work in the UK. The Sunday Times Best Places to Work recognises and celebrates the best employers in the UK based on feedback from employees and an independent assessment of workplace culture, leadership, and employee engagement and wellbeing.
About You
The post-holder will provide key support to the Policy and Diversity Manager to achieve the policy objectives set out in AMI’s strategic plan; ensuring AMI’s community are engaged on key areas of policy and aware of relevant policy developments by contributing to the AMI newsletter, website, The Microbiologist magazine, social media, other digital platforms and networking events. They would also ensure that all activities under this remit are delivered to an excellent standard, and in line with AMI’s strategy.
Candidates will have knowledge of policy structures relevant to science and technology along with excellent research and analytical skills, and the ability to grasp unfamiliar subjects and report as concise recommendations. They will have strong communications skills to communicate with a wide-ranging audience.
Closing date: 25th October 2024
Only shortlisted candidates will be contacted
Please note that this role will be remote, and interviews will be virtual.
For more information, please visit our website
Please send your CV and Cover Letter via the button below. Please DO NOT include your personal information i.e. name and contact details in your CV and Cover Letter. *To ensure the vacancy can be recruited in a timely manner, early application is advisable.
This is because AMI is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
AMI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
About the position
This is an exciting opportunity for an ambitious individual to increase the effectiveness and impact of a non-profit working to improve the lives of millions of the most vulnerable people around the world.
This position is based in London but supports the Freedom Fund globally (approximately 85 staff across ten countries). Reporting to the Business Operations Manager, the IT Officer will be responsible for the day-to-day management of the Freedom Fund's IT environment - providing technical support on existing and new infrastructure and software; troubleshooting issues and providing internal IT support for system users. The post holder will also advise on updates to the Freedom Fund’s IT and cyber security policies and processes and lead on the project to consolidate IT programs under Microsoft 365.
The successful candidate will act as a point of contact between the organisation and external service providers (e.g. Microsoft, Zoom, etc) for day-to-day operational activities.
Responsibilities
Internal IT support
• Serve as the in-house IT support for the global organisation (approximately 85 staff members over 10 countries), providing ongoing IT support and troubleshooting for all staff.
• Set up and onboard new starters, training new staff on all core organisational IT systems and policies.
• Support the administration of key IT systems such as Business Central (our accounting software) and Salesforce (our customer relationship management and grant management system).
• Work with all departments to ensure they are sufficiently and appropriately equipped with IT resources and that there is consistent maintenance and management.
• Manage all physical IT assets and infrastructure and ensure the Asset Register is kept updated.
• Support the Business Operations Manager in delivering new technologies and services and in identifying working processes or policy improvements.
IT Infrastructure and Cyber Security
• Administer an ongoing IT project - moving away from a range of programs including Gmail, Dropbox, Zoom and Slack towards a consolidation of programs under Microsoft 365, adopting M365 Outlook, SharePoint, Teams and Engage.
• Design and run training for Freedom Fund staff on how to use all Microsoft 365 programs, secure communications and cyber security
• Liaise with external IT service providers
• Support the Business Operations Manager in ensuring that the organisation is adequately protected from cyber security threats, including maintaining anti-virus software
• Support the Business Operations Manager in ensuring the organisation has the correct data security measures and storage mechanism in place to protect internal and external personal data, in accordance with local legislation – including data protection legislation.
• Assist the organisation in the safe storage and monitoring of data, including required retention and eventual disposal of personal data
• Provide plain language advice to management on IT risks and mitigation strategies
Policy and compliance
• Assist the Business Operations Manager in periodic IT audits
• Ensure IT systems, policies and procedures are both legally compliant and adhered to by staff
• Ensure IT assets and data are appropriately protected in any agreements with third parties
• Assist the organisation in the implementation of its data protection policy, abiding by the UK Data Protection Law
Qualifications and experience
Essential
• Entitled to work in the UK without work permit sponsorship from the Freedom Fund
• Proven track record of implementing new IT processes and policies in an organisation
• Experience of providing guidance and support on IT and cyber security matters across an organisation
• Experience of both Mac and PC support
• Comfortable providing support on Google Workspace, Microsoft Office 365 (OneDrive, SharePoint, Outlook, Teams) Slack, Dropbox and Zoom
• Up-to-date knowledge of data protection regulations and best practice
• Outstanding written and verbal communications skills in English, ability to use ‘plain English’ in explaining complex concepts and to present information in succinct ways
• Prior knowledge of UK Data Protection/GDPR laws and their implementation from an IT perspective a plus.
Personal attributes
• Excellent verbal and written communication
• Strong project management skills
• Strategic thinker with ability to bring structure in the development of new concepts
• Problem solving, logical troubleshooting and analytical skills
• Flexible, “can-do” attitude
• Ability to work independently, displaying strong initiative in solving day-to-day problems with limited direction
Compensation
• £43,341to £44,481per annum
• 10% non-contributory pension scheme.
• 25 days holiday pro rata, plus public holidays.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The UK Programmes Officer will provide a mixture of administration and project support to the UK Programmes Manager. The role will primarily focus on project document collation, identifying funding opportunities, outreach events and UK organisations that Muslim Aid (MA) can partner in support of our strategy. The role will also oversee the delivery of planned projects ensuring timelines are adhered to within the Muslim Aid thematic areas: Emergencies, Livelihoods, Housing, Health, Education. Focus projects for UK Programmes which the UK Programmes Officer with play a key role are: Winterisation, Ramadan, Qurbani and Food Assistance.
About the Role:
- Collaborate with the UK Programmes Manager to develop ideas into executable projects in line with the workplan.
- Identify UK funding opportunities and their viability for grant distribution that align with MA’s thematic areas and governance requirements.
- Oversee the coordination of project implementation plans and monitor deliverables, following up with stakeholders to ensure they remain on time.
- Track project expenditures highlighting possibilities of over/underspend to budget holder.
- Ensure all policies, practices and procedures are followed in implementation of all projects.
- Analyse government institutions and relevant bodies research, reports and statistics to enhance UK Programmes and strategy.
About You:
To be successful in this role, you will need:
- Educated to bachelor’s degree level.
- Understanding of development programmes design, implementation and evaluation.
- Experience in monitoring programmes; using research in support of programme development.
- Interpersonal and communication skills with the ability to work effectively with diverse stakeholders and team members.
- Adaptable to changing deadlines and priorities.
- Articulate and knowledgeable in presenting information in networking environments.
Why you should Apply:
Join Muslim Aid as a UK Programmes Officer and help drive our mission across the UK. If you excel in project management, administration, and outreach, we want you on our team. You'll work with the UK Programmes Manager to secure funding, coordinate events, and deliver key initiatives like Winterisation, Ramadan, and Qurbani. Be part of a team making a real impact in areas such as Emergencies, Livelihoods, Housing, Health, and Education. Apply now and help transform lives in the UK!
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.