Information Manager Jobs in Fitzrovia, Greater London
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We are recruiting a Team Lead (Horticultural Services) to lead the team at the Stud Nursery in Home Park, Hampton Court in providing a social enterprise and training resource for people to learn and develop skills, confidence and friendships.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Team Lead (Horticultural Services). You will be creative and independent thinker, with excellent management skills, who is able to support and empower the staff and volunteers at the Stud Nursery to create a welcoming and supportive environment for adults living with learning disabilities.
You are someone:
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Actively support and promote the charity's objectives across its core boroughs and contractual partnerships
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Critical Values in the delivery of this role
- To assess, plan and develop the wider multi–disciplinary use of the Stud as a community garden and ecologically sustainable resource by using the value of sustainability.
- Work with the Service Development Manager to maximise the value of partnership and the opportunities on site guaranteeing its development as a social enterprise and local training resource for people with a range of disabilities and enduring mental health support needs.
- Employ the values of professionalism and staff recognition and support staff, volunteers and those working on site to diversify its working environment and increase its revenues through product development, sales, and corporate relationships.
- Work with the Service Development Manager, staff, clients and Stud volunteers to increase access to the site as a community and therapeutic space and encourage the values of empowerment and independence.
Key Responsibilities for this role
- To support the Service Development Manager, Skills and Activities Coordinator, Support Staff and Volunteers in leading the development of the Stud Nursery as a viable social enterprise
- To ensure there is a weekly, monthly and seasonal horticulture plan in place (created in partnership with the Support Workers) which reflects the resources needed for client activities, product sales development and events
- To advise and support the Skills and Activities Coordinator in developing practical skills and/or qualification for people/groups using and supporting the sites development to encourage independence and empowerment
- To mentor and coach those using the sites services to lead and shape the sites programme of development as a sustainable community space and social enterprise.
- Work one Saturday per month, as agreed with the Service Development Manager, to open the nursery to volunteer project gardeners, and as a produce sale point to the local community
- In collaboration with the Skills and Activities Coordinator and Admin Support, to ensure all Health and Safety requirements are met, including site and individual risk assessments, and regularly reviewed to ensure a level of professionalism is being kept at all times
- To manage the Support Workers and Skills and Activities Coordinator, and support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services and to ensure staff recognition is held as a core value.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Operations Manager
We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.
Position: Operations Manager
Location: Remote (travel to Edinburgh is required, up to 4 times per year)
Hours: Part time, 25-30 hours per week
Salary: £34,000 pro-rata
Contract: Fixed Term Contract - 18 Months
Closing Date: 5pm on Friday 8th November
Interviews: 18-19 November
The Role
The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
With project management and change management knowledge and skills to support you in this role, you will have experience of:
- Coordinating and delivering administration services.
- Business improvement projects and reviews.
- Working with different stakeholders to explore policies, processes and ways of working.
This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking an exceptional Media and PR Manager (Maternity Cover). This is an exciting opportunity for an experienced professional to join a small, high achieving team at one of the UK’s leading charities at a time when domestic abuse and gender-based violence is high on the social and political agenda. In this varied and fast-paced role, you will lead the media team in securing a wide range of quality coverage in order to raise awareness of Refuge and domestic abuse. By responding to, and setting, the news agenda Refuge aims to reach the women who need us, influence key decision makers, and motivate the public to take action.
The ideal candidate will be highly motivated and have demonstrable experience of working in a busy press office/newsroom environment, alongside the ability to plan and deliver impactful communications campaigns. They will have a thorough understanding of the media landscape, a nose for a good story, be excellent at relationship building, have strong writing skills and be tenacious, agile and adaptable.
This is a great opportunity for an experienced self starter to join Refuge at a crucial and exciting time, as we have lots of high-profile opportunities planned in for 2025.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.
For more information on the role, including a full job description, please download the Job Profile document above. To apply, please click on the Apply Now button.
Closing Date: 9am on Monday 28 October 2024
Interview Date: Wednesday 6 November 2024 via videocall
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.
Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months.
The program chiefly consists of a twice-annual sequence.
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Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports
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The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas
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Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.
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Evaluation and improvement work for the program itself, and the post-program support and evaluation plus improvements period. In between, the team
The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.
SPECIFIC RESPONSIBILITIES
The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:
Direct Program Management - 40%
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During the preparation phase:
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Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants
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Improving systems such that running the program becomes more efficient and effective round over round
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During the program phase for 8 weeks twice a year (February to March and August to September):
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Facilitating training sessions - discussions, presentations, workshops - with participantsbased on best practices
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Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.
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Mentoring participants directly in 1:1 calls and chats
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Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions
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Towards the end and immediately following the program:
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Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating
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Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants
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Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors
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Alumni/Community Management & Development - 40%
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Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)
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Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community
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Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)
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Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community
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Evaluating opportunities and focusing on the most impactful ones
Program Improvement / M&E - 20%
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Carrying out and improving our internal program monitoring & evaluation:
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Collecting and assessing feedback from participants and alumni
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Prioritising areas for improvement
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Brainstorming and deciding on solutions
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Implementing or delegating improvements
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Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes
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Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals
FUTURE GROWTH TRAJECTORIES
This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:
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Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.
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Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential
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Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations
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(At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit
ABOUT YOU
The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Personality traits:
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Conscientious and organised
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Has a bias toward action
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High emotional intelligence
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Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)
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High standards and a constant desire to improve
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Excited to ruthlessly focus on only the most effective tasks
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Highly collaborative, low personal ego
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Keen to give and receive feedback
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Quick and self-driven learner
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Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)
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Competencies / abilities:
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Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed
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Generalist, with a good balance of “people” and “project” skills
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Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated
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High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)
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Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)
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Experience / technical skills:
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Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful
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Deeply results-focused and impact-minded
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Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)
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Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them
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Desirable Skills and Experience Include:
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Experience delivering programs in nonprofit or government settings, ideally in LMICs
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Experience in founding or working at early-stage organisations
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Foundational (empirical, nonprofit) research literacy
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Basic quantitative and spreadsheet skills
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Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these
WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.
Role overview
The Senior Programme Manager will lead our delivery team and work closely with the Partnership Manager to ensure that we’re designing and delivering mentoring projects that meet our partner objectives. The postholder will line-manage key staff in the delivery team, delegate programme activity and oversee quality across our portfolio. The postholder will be accountable for engagement across our portfolio and for ensuring we meet targets and key performance indicators set by our partners for project outcomes.
The postholder will also lead the delivery of Brightside Mentoring, our London based mentoring project that’s currently funded until 31 December 2025. This will involve leading the ongoing design of the project as we learn from each cohort, recruiting young people to take part from across our London networks and reporting to the funder on project progress. Our ideal candidate will therefore be based in or around London, as frequent travel will be required.
Responsible for (our partner portfolio)
- Overseeing project deliverables across our portfolio, ensuring tasks are delegated across the team and that deadlines are met
- Chairing weekly delivery team meetings to stay on top of project launches, delivery updates and upcoming evaluations
- Ensuring that roles and responsibilities for project delivery are clear across the delivery team
- Collaborating with the Partnership Manager to manage our approach to risk across the portfolio
- Collaborating with the Data and Insight Manager to ensure recommendations and learning are embedded into future projects
- Monitoring quality in our project delivery, and developing systems to do this efficiently
- Managing our training calendar, ensuring that mentor and mentee training sessions are staffed as required
- Overseeing our training content, reviewing as necessary
- Acting as an escalation point for challenges that may arise in projects
- Acting as an escalation point for any safeguarding concerns
- Providing monthly reports to the Senior Leadership Team on progress with strategic programmes and the portfolio
- Proof reading end of programme evaluation reports
Responsible for (Brightside Mentoring)
- Acting as Programme Lead for Brightside Mentoring, our London-based mentoring project (currently funded until December 2025)
- Leading the programme design process, embedding learning from previous cohorts and addressing previous challenges through innovation
- Working closely with the Partnership Manager to lead mentee recruitment, ensuring that we’re reaching young people and getting them onto the project
- Attending recruitment events across London, working with contacts in and beyond our network to recruit young people
- Delegating tasks across the delivery team
- Working with the Interim Head of Innovation to recruit volunteers
- Ensuring that all volunteers are trained and DBS-checked before participating
Accountable for
- Engagement across our portfolio – monitoring participation of mentors and mentees, identifying success, challenges and developing strategies to improve engagement
- Programme management processes – ensuring we implement robust programme management processes that lead to success, with clear workflows for the team to follow
- Programme records – ensuring that the delivery team keep accurate records of meetings, updates and learning
- Participant conversion – ensuring that as many young people as possible fully participate in programmes after they sign-up
Team working
- You will be line managed by the Interim Head of Innovation
- You will line manage a Programme Manager and the Data and Insight Manager
- You will lead the delivery team and chair weekly team meetings
- You will work closely with the Interim Head of Innovation and Partnership Manager to lead the Programmes Team
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Demonstrate a significant track record in programme management
- Be confident in delegation
- Have significant experience in making data-driven decisions (using insights to inform programme design)
- Have a strong track record in leadership and team coordination
- Have experience of line management
- Be able to build strong relationships and collaborate well with others
- Have excellent organisation and prioritisation skills
- Be able to work to tight deadlines and manage competing priorities
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of using project management software such as Monday .com for tracking deliverables
A DBS check at the enhanced level will be required for successful applicants
Your development
You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression.
We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.
Salary and benefits
Salary: £35,900- £38,900
Contract: Fixed term (ending 31 December 2025)
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include:
- Three days additional leave between Christmas and New Year
- Three days of volunteering leave
- Tenancy deposit loan scheme
- Up to one month ‘work from anywhere’ policy
- Employer pension contributions
- Flexible working hours
- Regular staff socials
- Option to buy up to five additional days of annual leave
Application instructions
- Submit an answer via CharityJob to the following question: ‘Describe a successful programme you managed. What strategies or actions did you take that contributed to its success?’
- Submit a one-page cover letter, outlining how you meet the role’s essential criteria
- Submit your CV
Applications must be submitted by 8am on Monday 21 October
Applications without a cover letter will not be considered
Successful applicants will be invited to first interviews from the week commencing 28 October
Successful applicants from the first interview will be invited to a second interview on the week commencing 4 November. The second interview will include a presentation and/or task.
Our mission is to help young people make confident and informed decisions about their future
The client requests no contact from agencies or media sales.
Do you have a passion for digital systems and helping an organisation transform its culture and operations to make the best use of digital technology?
Do you love working with people and supporting them to get the most out of the systems we use?
Church Urban Fund is looking for a dynamic individual to lead our Digital Systems work and set the standards for our use of digital technology, especially in the best use of our CRM, which will help us realise our organisational strategy.
About you: The successful candidate will have excellent skills around digital processes and management of a CRM software. You will have experience of Salesforce or other CRM software and how to integrate this with other software systems. You will be a person who seeks to make the best use of the digital tools that we have and strongly support others to improve their knowledge of digital systems. With strong interpersonal skills you will be able to support and train colleagues for them to get the most out of their use of the CRM. We are looking for someone who can demonstrate they can set and monitor performance standards and continuously improve processes and systems.
About us: Church Urban Fund is a national charity working with local leaders, churches and other faith groups all over England. Our local partners are committed to serving and strengthening the community where they live. We are working to build just and flourishing communities so that everyone across England can access support when they need it most.
Why this role matters: This is an important role because you will be supporting our work ending poverty through building relationships and thanking our wonderful churches and supporters. You will be proactive in looking at ways to improve and deliver better systems.
If you want to use your skills and qualities to make an impact in communities across England, we want to hear from you.
Closing date: 17:00 Monday 11th November 2024, with interviews to be held on 26th November 2024 in London.
Are you experienced in conducting audits? Do you have a background working within a professional body or similar organisation? Do you have a proven track record in a customer-focused environment?
We are partnering with a global professional association to recruit an Audit Manager for maternity cover (approx. 10 months). In this role, you will work closely with the Head of Professional Standards, leading and supporting the Professions Directorate in managing members' professional development activities.
Contract Details:
* Duration: Maternity cover (approx. 10 months)
* Salary: £40-42k
* Start Date: Ideally the week beginning 25th November
* Location: London, SW1
* Hours: Full-time (with flexible working options)
As the Audit Manager, you will oversee operational processes, conduct compliance audits, and ensure exceptional customer service standards for all stakeholders.
Main Duties & Responsibilities:
* Conduct compliance audits in line with organisational policies and procedures.
* Review and update audit processes to ensure members meet high professional standards.
* Analyse audit results to inform recommendations for policy changes and product development.
* Lead quarterly meetings with the Advisory Panel to provide updates and discuss relevant workstreams.
* Identify and manage risks, escalating non-compliance issues for investigation, in collaboration with the Complaints Manager.
* Respond to audit and policy queries, providing guidance and information to members.
* Collaborate with colleagues to promote professional development policies and relevant learning content to members and stakeholders.
* Represent the organisation in external audit-related groups as required
To be considered you will have
* Proven written and analytical skills with demonstration of independent research
* Understanding and experience of undertaking CPD audits
* Experience of working within a customer focused/facing environment
* Understanding and experience of working within a professional body or similar
* Understanding of data protection legislation and experience of working with confidential information
* Able to communicate effectively with a range of stakeholders including committee members, in writing, on the telephone and face to face
* Strong time management, able to plan and prioritise own workload
* Understanding and ability to work within defined rules and follow established process's
If this opportunity is of interest please get in touch. We will be reviewing CV's as they come in. We would be happy to discuss the opportunity further and share a full job description.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Project Manager – Hounslow will have the ability to enthuse and inspire businesses to take action to meet the needs of communities across Hounslow.
You will be a highly motivated, approachable self-starter who is able to enthuse a range of stakeholders with the ability to spot opportunities and act on them.
You will work in communities in Hounslow to deliver and manage a range of projects in line with the objectives established by the Hounslow Place Board.
Salary is on the BITC professional level 5 - from £27,945 to £31,050
Closing date: 3 November 2024
Interview date: Week commencing Monday 11 November 2024
The client requests no contact from agencies or media sales.
Who we are
Age UK Kensington & Chelsea is an independent, local charity working at the heart of the community to make sure that older people’s voices are heard, their needs are met and their independence is supported. We provide a wide range of services including befriending, practical help, information and advice and a variety of social and leisure activities.
Employee Benefits
As an employee of Age UK K&C you will benefit from:
• 4% Employer Pension, up to 6% Employee contribution
• Cycle-to-Work Scheme
• Season Ticket Loan
• Employee Assisted Project including: up to 6 Counselling Sessions
• Staff Wellbeing Events
• Annual Leave Purchase Scheme
• Length of Service Recognition
The role
We are seeking a Business Assurance Manager to join our organisation, working closely with the CEO and our Senior Management team. You will be responsible for ensuring the smooth running of the organisation, including front of house, quality and governance.
The post holder will oversee timetables, reporting, system quality assurance and processes to ensure they are running smoothly and to agreed timescales.
Key Responsibilities
• Oversee the development and implementation of a framework of quality, business assurance and risk management ensuring that all key activity takes place to the desired quality
• Provide high quality and high-level administrative, co-ordination support to the CEO and SMT • Ensure the smooth running of our governance systems including the Board and Sub Committees.
• Under the direction of the CEO, undertake reviews of quality and governance within the organisation Business Assurance Manager 2024
• Manage, organise and prioritise own workload in response to the service and team requirements.
• Track agreed actions to ensure implementation is achieved against targets
• Manage the agenda and produce the required papers for Board and sub-committee meetings
• Update the SMT to ensure that the frameworks remain up to date, relevant and fit for purpose
• Undertake regular compliance checks against our policy review dates
• Work with the CEO and SMT to ensure the risk register is regularly reviewed, updated and actions are followed through
• Interpret, build upon and comply with company quality assurance standards
• To accurately input, collate, extract and deliver electronic data for monitoring purposes and assist with producing reports, in a timely manner
• Produce reports as required
• Ensure the smooth running of our ‘front of house’ service, including first point of contact.
• Line manage front of house staff and volunteers.
The client requests no contact from agencies or media sales.
Background
Brixton House is an award-winning modern arts venue in the heart of Brixton. An inspired vision to build a cultural hub centred on the legacy of the former Ovalhouse Theatre, our new multi-arts venue, with a particular focus on theatre, tells stories from underheard voices and communities that represent our home in the heart of Brixton.
Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives.
Our mission is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces.
We live by our values, and they are at the core of everything we do:
Enterprising
We are a strong creative enterprise providing security and stability for creative freedom to be realised.
Welcoming
We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home
Nurturing
We foster a caring and compassionate environment that inspires to be and give their best.
Radical
We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.
Celebratory
We embody a spirit of hope.
Collaborative
We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.
Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.
PURPOSE OF THE ROLE
Brixton House is looking for an experienced, committed and highly organised Fundraising Manager. The post holder will have a central role in working with the Head of Development to secure grants from mainly trusts and foundations but will also work across other Departments to steward relationships with individual donors, support innovative digital fundraising campaigns, and assist in the delivery of targeted fundraising events.
The Development team is responsible for achieving a minimum voluntary income fundraising target of £300k, increasing over the next 2 years to £550k. Achieving these targets is central to Brixton House realising the creative ambition of our productions and performances, and to delivering our creative engagement programme in the wider community, with a particular focus on the London Borough of Lambeth.
The Fundraising Manager will report to the Head of Development and work collaboratively with colleagues and internal stakeholders across Departments to ensure there is a good fit between fundraising prospects and our programmes, and that our fundraising outputs are aligned with the vision, mission, and values of Brixton House.
This job would be ideal for applicants with successful fundraising experience looking to progress their fundraising careers by stepping up into a fundraising manager role.
KEY RESPONSIBILITIES
Income Generation
- Working with the Head of Development to implement the Income Generation Strategy to diversify our funding, including developing and managing a pipeline of Trusts & Foundations, competitor analysis and prospect development to achieve ambitious fundraising targets.
- Drafting and completing high quality funding applications and compelling funding proposals, including strong narrative storytelling, detailed budgets and comprehensive spending plans.
- Managing relationships with grant makers, writing grant reports, ensuring that deadlines are met and that the work accurately reflects our commitment to the grant makers requirements.
- Ongoing donor relationship management, acknowledging contributions, providing written updates on projects, programme delivery, and effective stewardship to encourage repeat giving.
- Managing and responding to supporter enquiries promptly, providing them with the best experience possible to maximise fundraising opportunities, and maintaining excellent up-to-date and timely records of all fundraising activities.
- Ensuring that all fundraising activity and donor stewardship and engagement is compliant with the Fundraising Regulators Code of Practice.
- Working closely with colleagues in other Departments to gather case studies and insights which demonstrate the impact of our work.
- Working collaboratively with the Head of Development and colleagues in Productions and Programming, Creative Engagement, and Marketing and Communications to actively support opportunities for income generation including corporate funding, individual giving, partnerships, trading activities, sponsorship, contracts and community fundraising.
Data & Impact Reporting
- Extract and interpret data from our CRM system Spektrix, and other external data sources to gather and process information which strengthens the case for support, and which enhances the quality of funding applications and funding reports.
- Working closely with colleagues in other Departments to ensure our CRM system and processes collect the accurate data required to meet funder requirements.
- Working closely with colleagues in other Departments to assist in the monitoring and evaluation of funded projects, and other activities which enhance the content and quality of reports for funders, trustees, and other key stakeholders.
- Analysing and presenting data and key findings to internal and external stakeholders through clear, concise and high quality reports and presentations.
General Requirements
- Provide assistance and support to the Head of Development to ensure that fundraising targets are achieved, and the objectives of the Income Generation Strategy are fully met.
- Ensure full compliance with organisational Policies and Procedures including but not limited to, Financial Procedures, Safeguarding Policy and Procedures, Equal Opportunities, Health & Safety and Data Protection.
- Help to maintain a positive working environment, delivering high quality customer service, keeping the vision, mission, and values of Brixton House at the heart of everything you do.
- Contribute to team meetings, develop and share best practice, and work collaboratively across the organization to build good working relationships, and provide ad-hoc support to other Departmental teams and members of staff where necessary.
- Take responsibility for your own self-development, identifying learning opportunities, and be willing to attend relevant training to help you grow in the role.
- Carry out any other duties commensurate with the post, and as agreed with the Head of Development, in a manner which actively supports and promotes the fundraising aims and objectives of Brixton House.
PERSON SPECIFICATION
ESSENTIAL
The post holder should be able to demonstrate that they have skills and experience in the following areas:
Knowledge & Experience
- Proven experience of working for a charity and a clear understanding of the processes involved in securing funding through grants and donations and achieving fundraising targets.
- Demonstrable experience of writing successful grant applications and funding proposals.
- Experience of identifying sources of funding and working with colleagues to match funding opportunities to organizational projects and programmes.
- Strong understanding of the funding landscape and trends in the charity sector.
- Working knowledge and familiarity with data collection and analysis to support the development of funding applications and reports.
- A high level of computer literacy, and experience of using a range of IT applications, including MS Word, PowerPoint, Microsoft Excel, and Outlook.
- Proficiency in using databases and CRM systems.
Skills & Abilities
- Excellent writing and communication skills, with the ability to craft compelling fundraising narratives.
- Analytical skills alongside the ability to process and transform information and data into clear and impactful summaries, reports and presentations.
- Strong research skills with the ability to identify funding prospects which lead to viable funding opportunities.
- High level of numeracy and budgeting skills alongside problem-solving skills to ensure budgets achieve fundraising targets which meet the needs of the organization.
- Excellent organizational and time management skills, with the ability to remain calm in a fast moving environment and efficiently manage your own workload.
- Well-developed interpersonal skills and the ability to build and steward effective relationships with funders, customers, and other key stakeholders.
Personal Qualities
- Proactive, self-motivated, with a ‘can do’ attitude, and comfortable with working to achieve key objectives within a performance management framework.
- Detail-oriented and committed to achieving a high level of accuracy and quality in your day to day work.
- A team player, able to develop and maintain collaborative and productive working relationships with colleagues.
- Willingness to work flexibly in response to funding opportunities and to meet deadlines.
- Commitment to the vision mission and values of Brixton House.
DESIRABLE
- Experience of working for an arts based charity in a community setting, especially in the area of productions, programming, and creative engagement.
- Track record of fundraising for an arts based charity and awareness of the fundraising landscape for arts and culture organizations.
- Ability and willingness to work occasional evenings and weekends as required for which TOIL can be taken.
Brixton House is committed to actively celebrating the wealth of diversity in our society on our staff team. We are actively engaged in representation, inclusion, and anti-racism planning. Our organisation is pursuing evolving structures to promote more collaboration and an inclusive venue, attracting a proudly diverse pool of talented people from the global majority. We value enriching our artists, community and workforce with multiple perspectives and therefore encourage applicants from all intersections of our society.
We value the equality of opportunity and will be inspired by applicants from candidates currently underrepresented across the arts workforce, particularly anyone who understands the experiences of discrimination or racism. We strive to treat all job applications equally, and we may use positive action, in cases where candidates are equally qualified.
REVIEW ARRANGEMENTS
This job description cannot be all encompassing. It is inevitable over time that the emphasis of the role will change, without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised, and updated in consultation with the post holder to reflect appropriate changes.
How to Apply
Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Wednesday, the 23rd October 2024 at 12 pm midday.
During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).
Should you have any access requirements in applying for this role please email them
PLEASE NOTE
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED. THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.
Basic Terms & Conditions
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL.
Benefits
Brixton House operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year pro rata, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.
Brixton House also offers all employees access to an Employee Assistance Programme.
REF-217 269
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thomson Reuters Foundation is looking for a Legal Manager, Legal Service for Independent Media to join our TrustLaw team.
As Legal Manager, Legal Service for Independent Media, you will provide dedicated project leadership to continue to pilot the operationalization and implementation of a legal offering to support journalists and independent newsrooms, whose safety and independence are under threat.
You will report to TrustLaw’s Head of Special Projects, while working closely with the TrustLaw and the Media Freedom teams. You will manage one Legal Officer, Media Freedom.
This is a fixed-term 12-month contract based in London.
About the Role:
As our Legal Manager, Legal Service for Independent Media, you will:
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Map evolving trends and legal threats for journalists, media freedom NGOs and independent media outlets and identify the most pressing legal gaps and needs
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Build excellent relationships with key stakeholders, both internal and external, including expanding our network of expert NGOs and legal teams working in the media, journalism and media freedom space
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Refine the operating model for the media-legal offering based on feedback received, including intake process, eligibility requirements, project flow, and impact monitoring mechanisms
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Work closely with our Media Freedom and Programmes team to ensure alignment and integration of the media-legal offering within the Foundation's existing media freedom work, and to identify other innovative programming, products and approaches that best leverage the Foundation’s assets
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Scope, and support the management of pro bono or low bono legal requests and cross-border research projects that address critical needs of journalists, media freedom NGOs and independent media outlets
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Scope and oversee the development of tools, resources, trainings and other content on key legal issues of relevance to journalists and independent media outlets to address threats to their safety and independence and build resilience
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Deliver and/or coordinate delivery of trainings, legal health checks and events for media freedom NGOs, journalists and/or media houses, often in partnership with the programming teams
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Support the development and implementation of a communications, engagement and outreach plan, as needed, in collaboration with the Foundation’s Communications, Social and Media Freedom teams
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Support bid development and partnership-building to ensure financial sustainability of the offering
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Carry out a variety of administrative, reporting, planning, monitoring, and logistical responsibilities linked to the project
About You
To be our Legal Manager, Legal Service for Independent Media, you will likely have:
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An LLB, with preference for a qualified lawyer or an advanced law degree
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At least five years’ experience working in the legal field, with prior experience in media law or related human rights matters, either in a law firm, media house or non-profit organisation
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Strong understanding of international standards on press freedom and/or the media law/policy landscape. Understanding of the legal needs of journalists and media outlets in the global south or Central/Eastern Europe/FSU an advantage
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Excellent project management and organisational skills including the ability to manage effectively multiple matters and projects in a fast-paced environment, with a high degree of creative and flexible thinking, and the ability to incorporate lessons learnt through pilot delivery
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Prior experience working on donor-funded projects is a plus
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Excellent research, drafting and analytical skills, with experience in training an advantage
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Excellent interpersonal skills – able to establish and maintain positive working relationships both internally and externally, with people from a wide variety of cultures and backgrounds
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Resilience, ability to cope with high pressure and work environments and find solutions to problems when they arise – able to quickly understand complex information and communicate to non-experts
Applications will be considered on a rolling basis, so candidates should apply as soon as possible. To apply for this position, send your CV and cover letter in English describing how you meet the specifications for this role, what you bring to it, and your availability to start. Applications without a cover letter will not be considered.
What’s in it For You
At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:
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Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed.
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A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.
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Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
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Benefits: We offer competitive salary packages and market-leading benefits.
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Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.
About Thomson Reuters Foundation
The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.
Job Purpose and Key Responsibilities
This is an excellent opportunity to take on an exciting role within the Humanitarian Team of the Programme & Policy Department/Programme Management Team.
We are looking for someone with a good understanding of policies and practices managing projects with the FCDO and DEC. A good grasp of programme and financial management combined with an ability to provide distance support to Country Offices and partners.
The Humanitarian Programme Manager is responsible for the overall management for a portfolio of programmes across the programme management lifecycle from the contracting stage to close out. The successful candidate leads the relationship with donors, working with country offices and technical teams to ensure programmes are delivered in line with CARE International strategies and procedures, and in compliance with donor requirements. Specific areas of responsibilities include programme quality, accountability, relationship management, impact reporting and knowledge management, compliance and risk management. In addition, he/she will be an effective team member and committed to tackling discrimination and structural inequality and promoting CARE International’s Protection from Sexual Exploitation and Abuse (PSEA) and Child Protection policy with team members and in day-to-day practice.
Why work for us?
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
The team is looking for a talented individual to support our portfolio projects through excellent contract and finance management. You will have knowledge of donor compliance and donor reporting and will provide integrated programme delivery, contract, and compliance expertise throughout the project cycle: from implementation plan set up to reporting and close out. You will have experience with managing multiple stakeholders across a single project. Ability to work in French or Arabic, as well as some overseas experience in a development context, would also be highly desirable.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Diversity and Inclusion Statement
CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.
CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.
CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact the HR team.
Safeguarding
CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.
Closing date for applications: 20th October 2024
Interview date: 28-31st October 2024
The client requests no contact from agencies or media sales.
Would you like to work with a historical educational organisation that is dedicated to shaping the future leaders of tomorrow?
Would you like to join a prestigious independent school with a rich history dating back to 1571, and whose purpose is to prepare boys with diverse backgrounds and abilities for a life of learning and leadership.
This educational institution is guided by their core values of courage, honour, humility, and fellowship,
Your Benefits will include:
- free lunch
- automatic enrolment in the school's pension scheme
- salary sacrifice scheme
- use of the school's sports facilities such as the swimming pool, gym, and running track.
- subsidised membership of the tennis, golf, angling and social clubs.
Your day-to-day responsibilities will include:
- Financial Reporting: Prepare and analyse monthly, quarterly, and annual financial reports, including income statements, balance sheets, and cash flow statements.
- Budgeting and Forecasting: Develop and maintain accurate budgets, forecasts, and financial models to support strategic planning and decision-making.
- Financial Analysis: Conduct in-depth financial analysis to identify trends, risks, and opportunities, providing insights to management for informed decision-making.
- Cost Control: Implement and monitor cost-control measures to optimize expenses and ensure financial sustainability.
- Financial Compliance: Ensure adherence to all relevant financial regulations, accounting standards, and internal controls.
- Financial Systems: Maintain and improve financial systems and processes to enhance efficiency and accuracy.
- Business Partnering: Collaborate closely with department heads to provide financial support, advice, and analysis for their operations.
The skills, experience, and attributes that you will bring to the role are:
- Qualifications: Bachelor's degree in accounting, Finance, or a related field. CPA or CMA certification is preferred.
- Experience: Minimum of 5 years of relevant experience in a corporate finance or accounting role.
- Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle), financial modelling tools (e.g., Excel), and data analysis techniques.
- Analytical Skills: Strong analytical and problem-solving skills to evaluate financial data and identify trends.
- Communication Skills: Excellent verbal and written communication skills to effectively communicate financial information to both financial and non-financial stakeholders.
- Attention to Detail: Meticulous attention to detail to ensure accuracy and completeness of financial records.
- Teamwork: Ability to work collaboratively with colleagues across different departments to achieve shared goals.
- Adaptability: Flexibility to adapt to changing business needs and priorities.
The school is undergoing a period of exciting transition, and this integral role offers a unique opportunity to play a pivotal role in shaping the future. You will be responsible for clear and effective communication of financial information to the wider organisation. Applications will close on October 28th. Please submit your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Starting Date: ASAP/Mid-Month December/January 2024/25
Contract type: Full-time and open-ended
Salary: GBP 57’400/year if in London; CHF 95’450/year if in Geneva, INR 3’042’400/year if in Delhi or PKR 6’773’600/year if in Lahore, commensurate with relevant experience and skills
Location: London, Delhi, Lahore or for Swiss residents only: Geneva, Switzerland
Application closing date: 11 November 2024 at 23:59 UK time
Please note that the applications to be reviewed on a rolling basis and recruitment will be closed when the suitable candidate is identified. We encourage interested candidates to apply ASAP.
Reports to: Director of Farm Programmes and Partnerships
About the Job
Better Cotton is a voluntary sustainability standard organisation, but we are more than just a standard. Our role is also to build the capacity of farming communities worldwide by promoting socially and environmentally sustainable cotton growing practices. A significant part of this involves meeting and exceeding the Decent Work requirements of our Better Cotton Standard. Today, over 2 million farmers participate in Better Cotton's programmes globally.
In this role, you will be part of the Global Programmes & Partnerships team, supporting our programme partners to achieve this ambitious objective and helping Better Cotton producers improve their labour practices. As part of the global partnership team, you will work closely with country teams to translate Better Cotton Standard requirements into context-appropriate action plans and set producers on the path towards continuous improvement.
More specifically, this role involves:
- Leading capacity-building initiatives, provide technical guidance, and support programmatic alignment at both global and country levels.
Responsibilities
We are seeking a motivated Partnerships Manager – Labour Rights to join our Global Programmes & Partnerships team. In this role, you will:
Standard Implementation Support
- Provide technical support to country teams and programme partners to ensure the effective implementation of the Decent Work Principle of the Better Cotton Standard (Principles & Criteria) aiming at improving the working conditions of workers and farmers across smallholder, medium and large farm contexts.
- Collaborate with country teams and programme partners to ensure a shared understanding of the Decent Work Principle of the Better Cotton Standard.
- Provide technical assistance on local adaptation of the Better Cotton Standard through tailored capacity-strengthening strategies such as trainings, workshops, and webinars.
- Guide the design and alignment of capacity strengthening strategies on decent work at the global and country levels.
- Develop and test implementation guidance materials through consultations, pilots, and engagement with experts and partners.
- Ensure cross-functional coordination and organisational learning related to decent work and capacity-strengthening efforts.
- Develop frameworks for monitoring and evaluating decent work initiatives.
- Coordinate regular reporting and ensure that organisational learning informs programmatic improvements.
Country Programmes Support
- Support country teams with implementing decent work components, addressing labour issues, and integrating gender as a cross-cutting theme.
- Build relationships with programme partners to assess needs, strengthen capacity, and develop shared solutions.
- Assist in operationalising the “assess and address” approach to labour monitoring, scaling best practices across diverse country contexts.
- Conduct needs assessments and develop country-level strategies/roadmaps to enhance decent work.
- Align fundraising objectives with country programme needs and decent work challenges.
- Explore new opportunities to enhance the implementation of the Better Cotton Standard, including innovations to improve working conditions and livelihoods.
- Provide technical input for funding proposals and contribute to project management for secured grants.
- Responsible for integrating labour rights considerations into policies and operational strategies, working closely with Better Cotton’s global programmes & partnerships team members to support new country start-up processes, revision of partnership agreements as well as definition of exit strategies.
Partner Due Diligence and Performance Management
- Assess the capacities of programme partners to meet Better Cotton’s due diligence requirements with regards to ensuring adequate working conditions of their employees, especially field staff and creating capacity strengthening action plans to address any gaps identified.
- Ensure an understanding of these issues and the need to take ownership for effectively addressing them at the organisational level, assisting in establishing or improving their organisational systems to address potential rights violations faced by their staff and external community members affected by their business operations through effective grievance mechanisms;
- Assist in partners’ due diligence from a labour rights perspective, ensuring gaps are addressed with corrective actions.
- Support programme partners in implementing labour rights recommendations, including by providing training and technical guidance. Oversee their progress in line with defined deliverables.
- Ensure that programme partnership agreements reflect commitments to human and labour rights protection. Would add in supporting with the development of partnership management tools including partnership agreements and relevant annexes to ensure that labour rights requirements are appropriately incorporated.
Complaints Management
- Manage complaints related to labour rights violations submitted to Better Cotton, ensuring timely investigation and resolution in collaboration with Better Cotton’s Complaints Management focal points at global and country levels.
- Oversee investigations and follow up on corrective actions for responsible case closure.
- Ensure that appropriate learning takes place following the closure of investigations (including mapping locally available support services and external grievance mechanisms)
- Develop guidelines detailing appropriate follow up and response to different types of labour and human rights concerns depending on severity and other criteria.
Profile
This role requires a proactive, detail-oriented professional with a passion for advancing social sustainability and a proven track record of implementing human rights and labour standards in a development or agricultural context.
The selected candidate will have the following attributes, skills, knowledge, and experience:
Attributes
- Self-starter with ability to work with limited direction
- Excellent interpersonal skills, able to handle difficult interviews
- Excellent organisational skills, ability to think ahead and anticipate needs
- Ability to handle sensitive information confidentially
- Ability to lead and inspire others
- Ability to remain calm under pressure
- Willingness to travel internationally (15%) of time
Essential
- In-depth understanding of decent work and labour rights.
- University degree at a master’s level, or equivalent higher education qualification, in human rights, international development, sustainability or relevant field.
- At least eight years of progressive experience working on decent work or labour rights projects/programmes, preferably in farming or agriculture commodities supply chain.
- Familiarity with monitoring, evaluation, and learning (MEL) frameworks related to social impact.
- Strong experience in managing multi-stakeholder projects, particularly across diverse geographic regions.
- Ability to build and maintain relationships with programme partners and external stakeholders.
- Skilled in managing partner due diligence and corrective actions related to human and labour rights.
- Experience in handling complaints management and coordinating investigations into labour rights issues.
- Experience in supporting grant proposals and managing donor-funded projects. Understanding of global fundraising landscapes, including knowledge partnerships and innovation grants.
- Experience of working with people of diverse backgrounds and cultures.
Desirable
- Knowledge of the agricultural sector is desirable.
- French language skills highly desirable.
What we offer
- Competitive Salary
- Hybrid Working: Enjoy a flexible balance of office and home life with 2-3 days per week in our offices.
- Work from Anywhere: The option to work remotely from anywhere in the world for up to one month each year.
- Flexible Hours: Work around core hours of 10 am to 4 pm, giving you greater control over your schedule.
- Continuous Learning & Development: Opportunities for professional growth and skill enhancement through tailored learning programs.
- Pension Scheme: Secure your future with our comprehensive pension plan.
- Generous Annual Leave: 25 days paid leave, plus 8-9 bank holidays and an additional 3 discretionary days off during the Christmas/New Year period.
- Enhanced Parental Benefits: Supportive policies for those starting or expanding their families.
- Positive Workplace Culture: Be part of a warm, inclusive environment where your contributions are truly valued.
- Impactful Work: A chance to make a real difference and leave a lasting impact in your role.
Working arrangements
The position is full-time (40 hours per week). Better Cotton offers flexible working, with core hours being 10 am – 4 pm. The position will require international travel (15% of time or 8 -10 weeks in a year).
Apply now
To apply, please submit your CV (maximum 2 pages) and a brief cover letter (maximum 1 page) by the deadline.
In your cover letter, tell us why your experience makes you a great fit for this role at Better Cotton. We’re interested in your unique perspective—share what drives you and why you believe this opportunity is the perfect next step in your career.
Our hiring process
Initial Screening:
If you are selected, you will be contacted for an initial screening, which may involve a brief phone interview or video call. The purpose is to learn more about you, confirm basic qualifications, and discuss the role and organisation.
Interviews:
If you are confirmed after the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management.
Assessment and Testing:
Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position.
Reference Checks:
Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history.
Offer stage:
After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details.
About Better Cotton
Better Cotton is the world’s largest cotton sustainability programme. Our 200+ colleagues of 37+ nationalities are united by a shared passion and commitment to achieving the Better Cotton mission: to help cotton communities survive and thrive, while protecting and restoring the environment. Through our network of field-level partners a quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.
About our Values
The post holder will be expected to operate in line with our workplace values which are:
- Trustworthy (including honest, transparent, credible)
- As having Integrity (including responsible, authentic)
- Positive (including problem-solving, pragmatic)
- Engaging (including adaptable, inclusive, holistic)
- Daring (including courageous, innovative, game-changing)
Being you @ Better Cotton
Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.
We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
The client requests no contact from agencies or media sales.
£56,401 per annum
Full time, 35 hours per week
Permanent contract
London based contract with the option of hybrid working in the office and from home*
Exciting opportunity to join the CSP’s Innovations Team at the CSP in support of our public-good mission. You will be integral in establishing and embedding a programme management function for our Digital Transformation Programme at the CSP in aid of our 65,000 members and the physiotherapy profession.
The CSP is a one-off organisation. We give expert voice to UK physiotherapy, and support our members throughout their education, working lives and retirement. The organisation strives to provide the very best services for all our members, we have an ambitious and exciting programme of digital transformation to support this goal.
You will be leading the Digital Transformation programme management at the CSP – managing an Innovations team that is focused on driving improvements for colleagues and members across the organisation. This function is the core driver to ensure that digital projects are effectively developed, planned and delivered as part of an overall programme of work.
You will combine professional expertise with personal integrity: we are a values-driven organisation, and delivering change with impact in the most effective and efficient way will be your mantra.
You will drive assurance to the executive and the CSPs highest authority – its elected Council - as well as leading the planning of the important digital transformation work being understaken at the CSP.
This is an opportunity to set out the CSPs Operating Model – ensuring that future digital transformation projects are delivered in a sustainable, assured and effective manner.
For an informal discussion about the role, please contact Jonathan Scott-Bryan, Assistant Director, by email at head office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 2pm, 23 October 2024.
Interview date: 7 November 2024.
If you require any adjustments during the application stage, please email the Human Resources team.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
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