Information Management Jobs

A fantastic opportunity has arisen to join Westway Trust as a Property Assistant, providing efficient and responsive administrative support across the full property team. You will be a friendly, motivated, and active administrator who will play a key role in the smooth running of the property department.

You will be pro-active, organised, with good initiative being the main point of contact responding to estate and property related enquiries and reports of issues, from tenants, customers, contractors and the community.  You will therefore need to possess or demonstrate a willingness to provide a good level of customer service with property knowledge.

Key responsibilities of the role include:

• Provide efficient and effective administrative support across the Property team, including daily active filing, archiving, photocopying, scanning and record keeping.
• Initial point of contact for enquiries to the Property team.
• Provide a responsive customer service handling system to record such enquiries.
• Coordinating the general day-to-day activities of the Head of Property & Estates in relation to emails, posts, and voicemails.
• Assisting in the preparation and maintenance of property particulars, void reports, and reviewing property marketing websites for current information.
• Cross-referencing and managing the prospective tenant’s selection list with the historical enquiry list and alerting the team of any repeat/active enquiries.
• Regular visits to Trust premises to record any Health and Safety/Fire Risk Assessment breaches and reporting these to the appropriate Facilities Management team member. 
• Assist with attending Unit Base Parking/Filming/Events on the estate, recording any infringements of agreements on site, and notifying the appropriate team member for further follow-on action.
• Preparing notification details for relevant authorities for entry and exit of tenants – rates, utilities, etc.
• Assisting with servicing property meetings (i.e., circulating papers, coordinating actions where required).
• Responsible for the recording of void premises and issuing of building keys.
• Occasionally provide assistance to the Trust’s reception/office manager for general office duties and reception cover if required.

Knowledge and Experience:

• A minimum of one year’s experience in a busy property department.
• A broad understanding of commercial property or demonstrable experience of transferable skills if you are from a different sector.
• Customer focused, with the ability to provide a friendly and efficient service to customers, staff and tenants.
• Good time management, attention to detail, organisational skills and the ability to work under pressure with changing priorities.
• Excellent administrative skills.
• High level IT skills and experience of using MS Office (Word, Excel, PowerPoint)

Personal skills:

• A personable and collaborative approach, with experience of developing and maintaining positive relationships with a range of stakeholders.
• Good communication skills, orally and in writing.
• Ability to work independently and as part of a team in a multi-cultural and diverse environment.
• Connections to/understanding of the local area would be highly desirable. 

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

There is a rolling deadline for this position. We encourage applicants to submit their application as soon as possible, as this vacancy may be withdrawn at any time. An early application is therefore strongly recommended.

Event Manager

Salary: £45,000

Contract: Full time (35 hours a week), 14 months fixed term contract

Location: The position is based at the Peace Direct office in Central London (with options for hybrid working) 

Peace Direct is an international charity that works with local peacebuilders and their allies to shift power and resources for sustainable peace. Local people are the experts in the conflicts that affect their communities, and only they understand what it takes to build peace that lasts. We make sure these local peacebuilders have the resources they need to make peace a reality, and that their work is resourced, acknowledged and supported by the international community.

The role

If you have the expertise and enthusiasm for event management, this could be the role for you!

We are seeking a highly skilled and experienced Event Manager to help coordinate, plan and deliver Peace Direct’s 2025 global peacebuilding gathering to be held in Kenya. The ideal candidate will have a proven track record of successfully managing large-scale events from inception to completion. This role requires excellent organizational, communication, and leadership skills to ensure the seamless execution of events.

This brand new role is a 14 month contract specifically developed to deliver and roll out the event. Along with two Event Assistants under your direction, you will be responsible for managing and implementing the programme, including handling travel arrangements (100+ bookings), including flights, hotels, and transportation. You will have a solid background evidencing strong communication and interpersonal skills and the ability to build a smooth rapport with internal and external stakeholders critical to the success of the event. Stakeholders will include local suppliers, peacebuilders, funders and direct engagement with the venue and service providers and key donors.

We are looking for someone with a keen eye for detail to ensure a high professional standard is maintained - even under work pressures - and with budget management experience of large projects (exceeding $250k), ensuring cost-effectiveness and adherence to financial and time constraints.

Interested? Then please see the attached recruitment pack for more details about the role and how to apply. 

The deadline for applications is 23:30hrs on Wednesday 6th November.

Home based (West Sussex and South Berkshire)

About us

Our vision is to save everyone. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

Some of the benefits

• A vehicle will be made available to carry out your duties
•  Flexible working
• 26 days’ annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Optional health and dental cash plan

Your role

As a Community Manager, you will be responsible for:

• Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters

About you

You’ll be:

• A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
• Able to work as part of a high-performing team, but equally confident working independently, out and about in your area
• Passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

• Significant experience of engaging supporters, volunteers and the general public
• Exceptional written and verbal communication skills
• People leadership experience, ideally in leading volunteers in a collaborative environment
• Experience of seeking out and implementing new opportunities for improved performance
• Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole.
• This post requires a valid driving licence.

For more information and to apply, please visit our jobs page.

Closing date: 31 October 2024.

Interview date: w/c 11 November 2024.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

We are seeking an experienced Business Manager to lead the efficient and effective management of the PSHE Association’s business and services, including oversight of the business pipeline and financial functions.

The PSHE Association is the national body for PSHE (personal, social, health and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic wellbeing and careers.

A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.

Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).

The post is offered on a full time (32 hours per week), permanent basis with a six-month probationary period. The PSHE Association is a shorter working week employer meaning that employees work a nine-day fortnight with every second Friday off.  

Purpose

• To lead the efficient and effective running of the PSHE Association’s business and workstreams, including leading and supporting the Directorates in the delivery of our services
• To oversee the pipeline and financial functions, working closely with our accountants and office manager
• To lead the development of submissions for bids/tenders and proposals for clients, and provide project management support for roll-out and delivery of successful bids
• To work with the senior leadership team to develop new services in priority growth areas, undertake market research, and support implementation of new services
• To oversee the operations of our training and events offer, including leading and supporting the operations team to fulfil its duties in these areas and ensure successful integration of any new or improved systems and processes
• To implement and maintain systems and processes that optimise efficiency across the organisation
• To work with the senior leadership team on ensuring a strategic approach to business and operations that optimises our ability to serve and grow our membership and member services

Required experience

We expect applicants to demonstrate relevant experience in the following areas:

• Business management or a similar role in a charity, membership body, or a relevant sector (e.g. education, health, services for children and young people)
• Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
• Drafting bids, tenders or funding applications
• Managing contracts and/or grants from drafting through to ongoing project management, completion and evaluation
• Project management
• Line management

Please visit the PSHE Association website for a full job description and personal specification

Location: Home-based (preference for Asia-based applicants, particularly in Malaysia, Singapore and Taiwan) where WAGGGS can contract for services.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. Over ten million Girl Guides and Girl Scouts are active in 153 countries. The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global movement thriving, united and growing.

Job Purpose:

This role will lead the delivery of WAGGGS STEM programme in Malaysia, Singapore, and Taiwan. Through the project we hope to provide girls and young women the opportunity to explore STEM in a safe and fun non-formal education environment where they will gain a strong understanding of the importance of STEM to their own daily lives and to the future of our world. We will inspire girls and young women to continue pursuing STEM education and careers knowing that they are equal participants and contributors to this field. We will support them to challenge and break down the barriers that have prevented gender equality in STEM and give them the confidence and skills to create change in their communities. Beyond this, we will foster their ambition to be leaders in the field of STEM across political, economic, and environmental decision-making spaces.

Key Responsibilities:

1. Project Management

• Manage the STEM Project in Malaysia, Singapore and Taiwan, closely working with the STEM Programme Manager and the Global Programmes Manager.
• Manage the project through planning, decision-making, monitoring, reporting and learning. You will be responsible for the key decisions throughout the project and ensure the results are delivered on time and within budget.

2. Relationship Building and Working with Diverse Stakeholders

• Develop and maintain strong relationships with the 3 WAGGGS Member Organisations (MOs) and their leaders, employees, and volunteers, to promote collaboration and mutual benefit.
• Support the MOs in their selection and induction of their ‘National Project Coordinators’ and work with the three NPCs for the delivery of the project.
• Manage any issues that may arise between different stakeholders, utilizing negotiation and problem-solving skills to find mutually beneficial solutions.

3. Project Monitoring and Reporting

• Oversee the monitoring and reporting in close coordination with the Global Programmes’ Monitoring Evaluation and Learning (MEL) team.
• Lead the development of the project’s results and monitoring framework.
• Provide narrative and financial reports to the donor and to internal stakeholders at WAGGGS.
• Manage the planning, tracking and reporting of the project budget and deliverables.

4. Communications

• Facilitate clear and effective communication within each MO and across the 3 MOs, ensuring that all parties are informed and aligned on objectives and expectations.
• Oversee the communications internally and externally for the project, working with the WAGGGS Communications Coordinator (Programmes & Partnerships).
• Work with Campfire Team to develop STEM contents in the WAGGGS online platform ‘Campfire’.
• Develop the project’s communication plan in coordination with the Communications team.

5. Working with Global Programmes Team and Other Units

• Work according to the WAGGGS mission, global strategy, 2024-2026 action plan, organisational values and relevant educational frameworks and approaches. 
• Contribute to the WAGGGS Global Programmes team on achieving its annual objectives
• Work with other units in WAGGGS (ex. Core Mission, MaRS, Volunteer Management Team, etc.) to ensure inclusive and coordinated approach in working with the MOs 

As a Grant Operations Officer, you’ll take on a varied role where you’ll be involved with:

• Supporting the logistical and secretariat process for the senior grant advisory and review panels. 

• Lead on the preparation of administrative aspects of all funding streams, including setting up funding rounds and applications on the Grant Management System (GMS; Grant Tracker).

• Supporting in the peer review process.

• Managing grant funding operational and administration processes. 

If you’re looking for an environment where you can lead on process improvement projects and work in a dynamic environment, then we want to hear from you. 

Skills, Knowledge and Expertise

• Previous experience within a grants funding position.

• Exceptional attention to detail. 

• Previous administration experience. 

• Project Management skills. 

• Strong interpersonal skills with the ability to establish good working relationships with stakeholders at all levels.

This role focuses on scientific and healthcare grants, so any experience working or studying within a scientific discipline is highly desirable. 

How to apply

Please click on the apply button, where you will be taken to our careers page.

Closing date: 25 November 2024

This is a unique opportunity for a motivated, proactive and imaginative fundraiser to make real impact and drive growth in the Peak District. The Foundation is at a step change in its development, and as such is investing in growing its staff numbers. The Foundation recruited its first Director in Summer 2023, and we are now seeking a Fundraising Manager to join the Foundation during this exciting period of growth.

You will work as part of a small team to deliver our fundraising strategy – we aim to grow fundraised income to £1 million annually by 2027 to fund vital work in the National Park, including moorland restoration and climate change mitigation, biodiversity and habitat preservation, and work with young people and under-served communities.

You will look after a mixed portfolio of supporters and prospects and take the lead on building a pipeline of potential supporters and building long-term meaningful relationships with grant-making trusts and foundations, corporate partners and individual donors. The role will also include helping to distribute much-needed grants to projects across the park.

We are looking for a talented individual with excellent relationship building skills and a passion for the Park to enhance and maximise the fundraising potential at the Foundation. This is a unique opportunity for a motivated, proactive and imaginative fundraiser to make real impact and drive growth. We are open to individuals looking to transition from other sectors.

This is a full-time post, but we are open to part-time applicants.

Business Process & Analytics Manager - Job Share Role

Contract: Part-time, 14 hours per week Job Share role, 10-month Fixed term contract with the possibility of extension

Salary: £43,668 - £49,208 FTE Salary (pro-rated £17,467.2 - £19,683.2 per annum) with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:

Want to use your skills in Business Process and Data Analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Business Process and Analytics Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:

The Programmes Funding & Partnerships Team contributes to WaterAid's mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid's programmes globally so that WaterAid can effectively deliver on its mission.

About the Role:

In this role, you will drive the production and analysis of the quarterly restricted funding KPI reports, use your analytical expertise to ensure data quality and accuracy, and identify opportunities to improve our restricted funding management information tools. You will also contribute to the socialisation of our underlying restricted funding business process, in collaboration with the wider team and the WaterAid Programme System team.

You'll also:

• Lead on the bi-annual development, production and detailed analysis of restricted funding Key Performance Indicator reports (KPIs) for restricted income generation and management with support from the Power Bi team and liaising with key stakeholders.
• Support the Head of PFP in funding data analysis for board reports and adhoc reporting requests.
• Lead on the production of restricted funding reports to support the organisational performance framework and/or as required to improve visibility and accountability of restricted funding performance
• Lead on identifying restricted funding data quality checks and controls to ensure WAPS restricted funding data is as clean as possible and liaise with the relevant WAPS team lead to support on regular data audits.
• Regular review and refresh of restricted funding management information tools to ensure they are useful and innovative.
• Ensure business processes for restricted income generation and management are up to date and inclusive of any new best practice approaches such as cost recovery and co-financing management initiatives
• Ensure all RFP training documents/guides contain up to date WaterAid Programme System (WAPS) references to reflect any changes in system protocols.
• Work with the RFC Advisors, Finance, Strategic Partnerships and other teams as needed to establish how relevant sub-processes and systems currently work or do not work, how they may need to change and how other changes may impact them. Propose solutions, implement, document and communicate them.

About You:

To be successful, you'll need:

• Ability to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
• Strong Microsoft Excel/numerical capability and good PowerPoint skills
• Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
• Background and strong practice in fundraising and funding contract management
• Understanding of participative training techniques for capacity building
• Demonstrable organisational skills, with the ability to work in a matrix management culture, ensuring that projects are delivered: ability to work proactively and initiate projects/activity with appropriate independence.
• Proven ability to build consensus, deal with ambiguity and collaborate with colleagues locally and remotely, across diverse cultures and aims.
• Strong interpersonal skills and proven ability to work across different cultures
• A degree and a proven interest/experience in international development
• A willingness to travel and an ability to work independently with limited supervision
• Commitment to WaterAid's values and a working style that reflects these

Closing date: Applications will close at 23:59 on Sunday 3rd November 2024. Availability for an interview is required for the week commencing 18th November 2024.

How to Apply: To see the full job pack, please click 'Apply'.

• Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
• Please indicate your location and the right to work eligibility in your Cover letter.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Expert computing. Modern Tech-Stack. Being Agile.

Lead Engineering Manager

£80,000 (+ )

Reports to: Head of Engineering

Department: Chief Operating Office

Contract: 18 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 04 November 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: We will be shortlisting on a rolling basis so please do not delay in applying

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious approach to technology, having built multiple in-house software products, including agile development of web applications and platforms with millions of users. Our Engineering team brings together software engineering, cloud infrastructure, platform engineering, quality assurance, and data engineering to keep the charity at the forefront of the fast-moving technology landscape.

As a Lead Engineering Manager you will directly line manage, lead, and motivate our CRM & Marketing Development and Support teams across various disciplines and levels (c. 8 direct reports). This will involve supporting the team to decommission our legacy platforms and develop the skills they need to work with Salesforce, thus setting up their careers for future success.

If you are an experienced Engineering Manager with strong people management and leadership skills, we would love for you to join our mission.

What will I be doing?

• Leading the CRM & Marketing Engineering team, incorporating all necessary disciplines (Development, Environments, and Support) to deliver the priorities defined by the Head of Product Portfolio and the Relationship Management & Marketing Product Managers. This will involve:

  • Balancing the needs of the organisation to ensure development progresses at pace and environments are reliable.

  • Supporting DevOps approaches and Support teams to ensure an excellent service that meets user needs and maintains the platform's data integrity.

• Collaborating closely with the Head of Product Portfolio and Product Managers to:

  • Support the delivery of their priorities while ensuring appropriate levels of governance, platform reliability, efficiency, and quality of delivery.

  • Support the definition of, and implementation of, Engineering and Data Strategies.

• Leading the CRM & Marketing Engineering in transitioning from the legacy monolith Siebel to the new Salesforce.

  • This will include providing technical leadership for decommissioning Siebe ensuring to coach the team while maintaining morale and developing their skills to take on the new platforms.

• Collaborating closely with the implementation partners to ensure the new platforms meet Cancer Research UK's needs, and that team members are appropriately involved in the implementations.

  • It is crucial that knowledge transfer is taken seriously to avoid long-term dependency on the implementation partner and to build internal capacity for ongoing transformation.

• Defining and delivering the Relationship Management & Marketing aspects of the Engineering Strategy.

  • This includes optimising the delivery of work through the team in terms of throughput and quality, by promoting and embedding DevOps tools and processes, and Agile methods as appropriate.

• Continually improving the availability, stability, and resilience of our platforms by addressing technical debt, improving support mechanisms, acting on support pain points, and ensuring the voice of the customer is heard in the team.

• Coaching and developing staff in the team ensuring that they are gaining in skill, learning the new platforms, and that they can support each other through cross-skilling.

• Providing expert insight into the ongoing development and delivery of the Relationship Management & Marketing technology elements of Cancer Research UK's Engage transformation programme (including strategy and delivery).

Line management:

• Line managing, leading, and developing an inclusive and high-functioning team.

  • As a line manager, you will be responsible for creating a positive culture that recognises success, develops, and drives high performance and rewards results to retain talent within the team and wider function.

  • c.8 direct reports within the CRM & Marketing Engineering team.

• Setting objectives and KPIs (key performance indicators) for the team while monitoring and tracking overperformance with recognition and supporting underperformance through a performance management process.

• Leading the team through a period of profound change which will involve managing the people impact of decommissioning legacy systems while implementing new technologies and ways of working.

What skills will I need?

• Extensive experience in line managing, leading, and motivating technical Development and Support teams (c. 8-10+ direct reports) across various disciplines and levels (this can either be within CRM or non-CRM Engineering).

  • Ideally has navigated teams through periods of ambiguity and transformation (this is desirable, we welcome applicants without this experience)

• Some knowledge of CRM platforms within hybrid environments (on-premise & cloud / SaaS)

  • You do not need to have managed CRM teams before or be a CRM expert - our key priority is finding someone with the management skills to lead CRM specialists.

• Some understanding of Salesforce (e.g., Sales Cloud and Service Cloud).

• Previously managed and transformed the development and operation of enterprise-grade platforms.

• Proven ability to influence, challenge, and engage internal and external stakeholders from a leadership and strategic perspective.

• Knowledge of engineering best practices and DevOps culture, tools and processes.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

Additional Information

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Who we are

Age UK Kensington & Chelsea is an independent, local charity working at the heart of the community to make sure that older people’s voices are heard, their needs are met and their independence is supported. We provide a wide range of services including befriending, practical help, information and advice and a variety of social and leisure activities.

Employee Benefits

As an employee of Age UK K&C you will benefit from:

• 4% Employer Pension, up to 6% Employee contribution

• Cycle-to-Work Scheme

• Season Ticket Loan

• Employee Assisted Project including: up to 6 Counselling Sessions

• Staff Wellbeing Events

• Annual Leave Purchase Scheme

• Length of Service Recognition

The role

We are seeking a Business Assurance Manager to join our organisation, working closely with the CEO and our Senior Management team. You will be responsible for ensuring the smooth running of the organisation, including front of house, quality and governance.

The post holder will oversee timetables, reporting, system quality assurance and processes to ensure they are running smoothly and to agreed timescales.

Key Responsibilities

• Oversee the development and implementation of a framework of quality, business assurance and risk management ensuring that all key activity takes place to the desired quality

• Provide high quality and high-level administrative, co-ordination support to the CEO and SMT • Ensure the smooth running of our governance systems including the Board and Sub Committees.

• Under the direction of the CEO, undertake reviews of quality and governance within the organisation Business Assurance Manager 2024

• Manage, organise and prioritise own workload in response to the service and team requirements.

• Track agreed actions to ensure implementation is achieved against targets

• Manage the agenda and produce the required papers for Board and sub-committee meetings

• Update the SMT to ensure that the frameworks remain up to date, relevant and fit for purpose

• Undertake regular compliance checks against our policy review dates

• Work with the CEO and SMT to ensure the risk register is regularly reviewed, updated and actions are followed through

• Interpret, build upon and comply with company quality assurance standards

• To accurately input, collate, extract and deliver electronic data for monitoring purposes and assist with producing reports, in a timely manner

• Produce reports as required

• Ensure the smooth running of our ‘front of house’ service, including first point of contact.

• Line manage front of house staff and volunteers. 

We are looking for a new Manager to lead our ‘Inspire to Work’ youth employment programme. 

You will be embarking on a challenging and hugely rewarding role.

As such you will need to bring significant experience in people and programme management, youth employment, casework management, impact measurement and an understanding of the power of a local project that can positively affecting the immediate community. 

A project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB)

At Verbal we work to ensure that every story matters, using storytelling to enhance the well-being of individuals and communities. We believe that access to storytelling should be universal, helping build a more equal and fair society.

 JOB TITLE:                 OUTREACH ENROLMENT CO-ORDINATOR  

REPORTING TO:                  PROGRAMME CO0ORDINATOR 

ACOUNTABLE TO:            PROGRAMME MANAGER 

SALARY:     £27,741PER ANNUM                    

CONTRACT:   36 HOURS PER WEEK  

3YEAR FIXED TERM  

LOCATION:                        DERRY~LONDONDERRY  

As Enrolment Co-Ordinator, your role will involve coordinating and liaising with schools in the North and Republic of Ireland to secure Peace of Mind project delivery throughout the funding period. The Enrolment Co-ordinator will work closely with the Project Co-ordinator and Project Trainers to ensure smooth and efficient transitions between project phases.

As Outreach Enrolment Co-Ordinator for our Peace of Mind projects your responsibilities will include: 

• Establish and maintain relationships with key stakeholders to secure and schedule project delivery sessions 

• Plan and coordinate the logistics of Peace of Mind project delivery, including scheduling, resource allocation, and location arrangements 

• Communicate session details to Project Trainers, including location, participant information, and session objectives 

If you are interested in working in an environment where you can truly make a difference in the lives of those you work with, please download the Enrolment Co-Ordinator recruitment pack – www.theverbal.co 

Closing date for applications is: 01/11/2024

It should be noted that the criteria for this post may be enhanced to facilitate shortlisting.  

The Verbal Arts Centre operates a Child Protection Policy. 

The Verbal Arts Centre is an Equal Opportunities Employer. 

Reports to: Head of Operations 

Responsible for (personnel): N/A 

Start date: November 2024 or ASAP thereafter 

Based in: London (NW1) / hybrid (Tues and Thurs are in-office days) with occasional opportunities for international travel 

Type of role: Full time, permanent 

Salary: £32,000 per annum plus health insurance 

Application deadline: 23:59 on 17 Nov 2024 

Date of first round interview: TBC 

About DMI 

Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here). 

DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation. 

We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries. 

DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania and Uganda.

DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.

Job description 

Following a restructure, DMI is looking to recruit a Grants Management Officer. This new role will provide a critical link between DMI’s national teams, HQ staff, and donors. It is an ideal role for somebody wanting to work in international development / public health as you will be exposed to a broad range of tasks and will work across all of DMI’s projects. You will also have exposure to DMI’s Africa Leadership Group, a new committee that aims to exploit the knowledge and experience of our national leadership. To succeed, you will need to be well-organised and a highly proficient writer (in English). You will also need to have the confidence and interpersonal skills to liaise independently with senior staff in the UK and in DMI’s national offices. 

More specifically, the Grant Management Officer role will include the following responsibilities: 

1. Under the direction of the Head of Operations, collating, revising, and submitting project reports to donors and other stakeholders. This will require regular collaboration with DMI’s national teams (who will typically draft the reports) and other staff at DMI HQ 

1. Assisting with the effective and efficient implementation of procurement processes across the organisation, ensuring that goods and services are acquired in accordance with DMI’s and donor’s requirements 

1. Assisting national teams, and relevant staff at DMI HQ, in ensuring that project activities are in compliance with donor guidelines, contractual obligations, and any relevant statutory or legal constraints 

1. Ensuring DMI maintains thorough and consistent project documentation 

1. Helping to ensure effective collaboration between departments at HQ to support project execution by DMI’s national teams 

1. More general operational support across DMI, this will include routine tasks such as contributing to policy and process reviews, risk management and security, and asset management, as well as ad hoc tasks as required 

1. Organising and attending in-person convenings of DMI’s Africa Leadership Group, anticipated to take place every 12 months. These are expected to be held outside the UK 

1. Other tasks as required 

Person specification 

Required knowledge, skills and experience  

1. A good degree in a relevant field (international development/relations, public health, social sciences etc), or equivalent professional experience. 

1. Strong interpersonal and, particularly, written communication skills in English, capable of engaging convincingly and professionally with staff at all levels internally as well as with external stakeholders. 

1. Well organised, with the ability to manage multiple tasks, work under pressure, and meet deadlines. 

1. Highly proficient IT skills. Competence in routine office applications is essential, experience with relevant specialist software (project management, GIS etc) an advantage. 

1. Strong problem-solving ability, willing and able to present solutions to operational challenges as well as the challenges themselves. 

1. The ability to understand different cultural contexts, especially those in sub-Saharan Africa. 

1. Permission to live and work in the UK. 

Desirable knowledge, skills and experience  

1. Language skills in Portuguese or French. 

1. Experience of working/volunteering in developing countries, for an NGO, or in international development. 

1. Knowledge and experience working within global health and/or mass media environments. 

DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.

Alive is looking for someone who loves innovation and partnership working to take us forward and continue our track record of creative and innovative delivery. We need someone who has ideas, is creative, perhaps has a background in the arts and is an experienced project manager. Well connected and able to turn ideas into reality, you will have intergenerational experience, and be passionate about ensuring the vulnerable in our society have access to arts, culture and engagement.  You will also be an excellent people manager and are able to lead with compassion and empathy and inspire those you support. 

Alive is the UK’s leading charity enriching the lives of older people and training their carers. We believe passionately that all older people should feel connected to the world around them and our award-winning and innovative activity in the community and care settings make this possible, alongside the training and coaching we deliver to carers to  equip them to engage older people more meaningfully. To find out more about our work, and read inspiring case studies, please go to our website. 

This is a fantastic opportunity to join a vibrant and innovative charity, and to help bring enjoyment and vitality to some of the most vulnerable older people in society. 

We are looking for someone who can ideally work 3 days a week, but we would be interested in candidates who can work 2 or 4 days a week and will adapt the job accordingly.  

 Please see the job description and person specification for details. To apply,  please send in your CV with a covering letter detailing why you match the job description and would like to work for Alive. Please send your information to Alive by 5pm 7th November 2024. Interviews will be held 14/15 November and second interviews 21/22 November.