Information line volunteer volunteer roles in shepperton, surrey

Empathos Foundation is seeking a creative and passionate Social Media Graphics Designer to help us create engaging and visually appealing posts for our social media platforms, including Instagram and LinkedIn. As a remote volunteer role, you'll work approximately 4 hours per week, designing content that aligns with our mission and campaigns.

You’ll have access to Canva Pro and be part of a supportive team that values your input and creativity. This role is perfect for someone eager to gain experience in the non-profit sector, build their design portfolio, and contribute to a meaningful cause.

What You’ll Do:

• Design graphics for social media posts in line with our branding.
• Collaborate with the team to align content with ongoing campaigns.
• Create visually compelling content that resonates with our audience.

The Impact of Your Work:

As a Social Media Graphics Designer at Empathos Foundation, your work will directly support our efforts to raise awareness, engage our community, and inspire action.

• Amplify our message: Your designs will communicate our campaigns and bring attention to initiatives in healthcare, education, and poverty relief.
• Increase engagement: By creating eye-catching content, you’ll help us reach more people and encourage interaction with our platforms.
• Shape our online presence: Your contributions will strengthen our brand and elevate our visibility, ensuring our message reaches those who need it most.

Skills, Experience, and Qualities:

• Graphic Design Skills: Proficient in tools like Canva or Adobe Creative Suite.
• Social Media Savvy: Understanding of Instagram and LinkedIn trends and best practices.
• Passion for Making a Difference: Enthusiastic about supporting impactful causes through creative design.
• Fast Turnaround: Able to deliver high-quality designs quickly and efficiently.
• Attention to Detail: Consistency with branding and a strong eye for design aesthetics.
• Collaboration: Willingness to work with a team and incorporate feedback.
• Time Management: Commit to 4 hours per week and effectively manage tasks.

Your designs will not just be graphics—they’ll be catalysts for change, inspiring others to join our mission and make a difference.

Join us as a Social Media Graphics Designer to use your creativity for good and help Empathos Foundation make an even greater impact.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

About Crisis

Crisis is the national charity for people experiencing homelessness. We believe everyone should have somewhere safe and warm to call home and are committed to ending homelessness. Every year we work side by side with thousands of people from all sections of our communities to help them rebuild their lives and leave homelessness behind for good.

You will contribute to ending homelessness by...

Helping us better respond to the needs of the people accessing our services. You know your community better than we do - by identifying and creating connections with a network of Eritrean organisations and community groups, such as churches and support groups, we’ll be better able to support Eritrean people who are experiencing homelessness or who are at imminent risk of becoming homeless.

Timings

Flexible, but approx. 7 hours per week – this may include evenings and/or weekends depending on the availability of community groups/organisations.

Location

Skylight London, 50 Commercial Street, London E1 6LT and remote/community-based.

Responsible to

Eritrean Community Connection Volunteer Supervisor.

Core tasks

• With the Volunteer Supervisor, hold focus groups with Crisis members to identify potential contacts within Eritrean community groups and increase our knowledge and cultural awareness of the Eritrean community
• Proactively source and arrange meetings with different Eritrean community groups to:

1. Help link these organisations with Crisis so that information can be shared about the realities of homelessness in London and the work of Crisis Skylight
2. Gain valuable knowledge about cultural sensitivities so that we can improve staff awareness and better support people from the Eritrean community

Who we are looking for

To be successful in this role we’re looking for someone who:

• Is fluent in English and Tigrinya and/or Amharic and can translate and interpret between them
• Is knowledgeable about the culture and practices in the countries where Tigrinya/ Amharic are spoken
• Has the confidence and motivation to source opportunities to link with Eritrean organisations and community groups and represent Crisis independently
• Has excellent communication skills and is confident networking and talking to new people
• Has good IT skills with the ability to use email and the internet proficiently
• Is organised and reliable, non-judgemental, patient and friendly
• Is passionate about ending and preventing homelessness for people from the Eritrean community
• Understands the importance of adhering to policies and processes, including confidentiality, safeguarding, data protection and professional boundaries
• Is able to commit to the role for 6 months

What you will gain

Engaging your community with a cause you are passionate about is an incredibly rewarding experience. It is a good way to affect change at a local level, improve services and inspire others to consider how they too can take action to end homelessness.

• This is a new volunteering role, which you have the unique opportunity to help develop
• Opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation
• Networking experience for a national organisation including public speaking and relationship management
• The opportunity to share your existing or develop new skills in a friendly and supportive environment
• Regular meetings to discuss how your volunteering is going and what other opportunities and training may be available to you
• Being part of a wide network of staff, volunteers and supporters all working together to end homelessness
• A reference for volunteering at a national organisation

Additional information

• Following a successful interview and references, completion of essential e-learning and training is required before starting the role
• A Crisis IT account will be issued for the role and must be used for all communications and record keeping connected with the role
• Out of pocket travel expenses and meal allowance will be reimbursed in line with our expenses policy
• We encourage people from all backgrounds to apply and particularly welcome Black, Asian and Minority Ethnic, LGBTQ+, disabled and male applicants as well as those with lived experience of homelessness as these are currently under-represented groups in our volunteer pool

Applications will be considered as they're received so we encourage you to apply as soon as possible.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through its helpline, email and text support and Online Forum; and promote and host research into causes, treatments and therapies.

About the role:

We are now looking for people interested in providing compassionate support to those affected by mental health problems, particularly people with severe mental illness, and carers, families and friends. As a volunteer, you will provide support on-site, in our Islington offices, by telephone. You will also form a close team with our other skilled volunteers and shift leads.

Volunteering can help improve mental well-being, increase physical activity, enhance social bonds and bring meaning to people's lives. It is an excellent way of putting a structure on your free time and keeping your brain active. When you volunteer, you feel useful to and valued by your community.

SANEline Volunteers provide support to callers with a wide range of mental health problems via our confidential crisis line, which is open from 4-10pm, 365 days a year.

Working on SANEline requires empathy and resilience, and we take pride in providing a nurturing environment and unwavering support to our team.

About you:

- You are empathetic, highly compassionate and genuinely interested in supporting people from all walks of life

- You are a good listener and a warm and confident communicator

- You have a few hours to spare each week and want to use that time to make a difference to help vulnerable people

- You are looking for a way to continue using skills built up over your working life or a route to learn and explore new avenues previously blocked by the demands of your career or job.

- You can commit to one 4-hour shift per week, including one weekend shift per month

- You can work collaboratively with our team and volunteers to ensure delivery of a high-quality service on SANEline

- No previous helpline or mental health experience is required, just a sincere desire to help others

Altogether, we are looking for warm, compassionate, understanding people who are good communicators to join our services team as a volunteer. You don't need to be a mental health expert: empathy matters more than academic qualifications or experience, and we’re keen to hear from people of all ages and walks of life.

We particularly encourage applications from retirees, empty nesters, or people changing careers and wanting to develop new skills. 

In early May, we will run a drop-in session for you to find out more about SANE and ask any questions you may have about volunteering with us. 

What can you expect?

To work within SANE's framework, including regular check-ins and debriefs to support you and help refine your newly acquired skills.

To receive the full SANEline training and further online training opportunities within specific areas.

To become part of an established and diverse team.

To gain exposure to a wide range of mental health problems.

To gain valuable practical experience in providing emotional support to vulnerable people.

A culture where team members support and learn from each other.

A warm, supportive and encouraging environment.

To apply: Please click on "Apply via Website" and fill in the form to register your interest. We will then get in touch and let you know about the following steps. 

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As a Notion Specialist, you will play a key role in helping volunteers and teams effectively utilise Notion for their work. Your expertise will ensure that teams can optimise workflows, manage information efficiently, and collaborate seamlessly within the platform. You will provide training, manage permissions, and support teams in structuring Notion workspaces tailored to their needs.

Key tasks

1. Training & Support
   • Conduct training sessions for volunteers on how to use Notion.
   • Develop and maintain training materials (e.g., guides, videos, FAQs) to support ongoing learning.
   • Provide one-on-one or group support to answer Notion-related queries.
2. Workspace Optimisation
   • Help teams structure their Notion workspaces to suit their workflows and case scenarios.
   • Assist in building and refining dashboards, databases, templates, and automations.
   • Provide recommendations on best practices for using Notion efficiently.
3. Permissions & Access Management
   • Set up and manage permissions to ensure appropriate access levels for different roles.
   • Regularly review and update access permissions to maintain security and efficiency.
4. Process Improvement & Documentation
   • Identify opportunities to improve organisational efficiency using Notion.
   • Document standard operating procedures (SOPs) and best practices within Notion.
   • Support teams in integrating Notion with other tools where relevant.
5. Ongoing Support & Troubleshooting
   • Act as the go-to person for troubleshooting Notion-related issues.
   • Stay updated on new Notion features and advise the team on potential improvements.
   • Gather feedback from users to continuously enhance Notion use across the organisation.

What we’re looking for

• Strong experience using Notion, with the ability to teach others effectively.
• Understanding of database structures, workflows, and automations within Notion.
• Excellent communication and training skills.
• Ability to troubleshoot and provide creative solutions to Notion-related challenges.
• Organised, proactive, and able to work independently.
• Experience with integrating Notion with other tools (desirable but not essential).

What we have to offer

• Be part of a dedicated team of 90+ volunteers across the UK.
• Contribute to a growing organisation that educates and empowers the Muslim community.
• Access to in-house tarbiyah sessions to develop your deen.
• Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Fundraising Volunteer

Team: Regional fundraising

Responsible to: Head of Regional Community Fundraising

Potential time commitment per week: 4-6 hours

Location: Midlands

Rethink Mental Illness (RMI) is one of the UK’s leading mental health charities providing on the ground support and signposting to over 100,000 people each year. In England 1 in 4 of us will suffer some form of mental health issue in our lifetimes the services RMI provide are vital in ensuring people suffering from mental health can live their best lives.

Our Fundraisers raise much needed funds through as variety of activities and events throughout the UK. This could be a charity ball, bake sale or a carol concert. You will supported in your role by your local the head of regional community fundraising. 

We are looking for volunteers who have:

• Good  interpersonal and listening skills
• Good organisational and networking  skills
• Passionate interest in raising funds for Rethink Mental Illness
• Moderate IT skills
• Have previous fundraising experience (not essential )

General tasks include:

• Meet with regional teams and other volunteers  to discuss ideas/developments and fundraising opportunities.
• Help in the organising, running  and promoting of  specific events
• Work together with regional team other volunteers to develop community fundraising initiatives.
• Collect and deposit funds in branch account

What can we offer you?

• Gain valuable experience for your CV
• Meet new people in the local community
• Make a valuable contribution to the work of Rethink Mental Illness 
• Induction and ongoing training and support within your role

Recruitment process: We aim to run an inclusive volunteering programme, which is open to all. We particularly welcome applications from people who have, or have been affected by poor mental health.

Our process of recruitment is: an on line Application form

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

We are specifically looking for indoor - single room fosterers.

What we need from you 

• A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

You may be just the volunteer we've been looking for! 

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Independent Visitor Role Description
Purpose: To appoint a volunteer to visit, advise, and befriend a young person in the care of the Local Authority, providing contact with someone independent of their professional network.

Accountable to: Independent Visitors/Mentors and Peer Mentoring Coordinator

Main Tasks

• Visit a young person monthly and build a positive relationship as an adult friend.
• Encourage participation in activities for social, emotional, and educational development.
• Provide timely written reports on visits.
• Maintain contact with responsible adults for the young person.
• Ensure the young person’s views are heard.
• Ensure the young person knows their rights and is encouraged to participate in decisions.
• Promote the young person’s unique needs related to their race, culture, language, religion, disability, gender, or sexual orientation, challenging discrimination.
• Abide by the confidentiality policy and report any safeguarding concerns.
• Keep secure records of visits and significant events.
• Safely destroy documents once no longer part of the scheme.

RBKC Values and Behaviour

• Putting Communities First: Inclusive, quality service.
• Respect: Value personal experiences and a fair approach.
• Integrity: Open, honest, and responsible communication.
• Work Together: Collaborate for better community impact.

Personal Attributes, Skills, and Abilities
Attributes:

• Committed - Ideally, relationships should last at least two years.
• Resilient - Building trust takes time and patience.
• Consistent - Develop trust through consistency.

Skills:

• Sensitivity to young people's needs.
• Ability to build positive relationships.
• Initiative and time management.
• Ability to travel.

Equal Opportunities
Independent Visitors/Mentors are recruited from all ethnic and cultural backgrounds. We actively recruit male and female volunteers from all religious faiths and socio-economic backgrounds. Independent visitors/mentors with disabilities are also welcome to apply.

Volunteers are expected to adhere to RBKC’s policies on diversity, equal opportunities, and anti-discriminatory practice. Training provided includes equal opportunities and anti-discriminatory practices to ensure that all Independent Visitors/Mentors are knowledgeable and can apply these in their role.

The Independent Visitor/Mentors Role is a valuable one, and if you choose to apply and are accepted onto the scheme, you could be a positive influence in a young person’s life.

Position: Volunteer Grant and Trusts Researcher

Location: Flexible (mostly remote, but option to work onsite at our Rochester office)

Commitment: Flexible, ad hoc (e.g. 5–10 hours per week)

Reports To:  CEO

About Holding On Letting Go (HOLG):

Holding On Letting Go is a charity supporting bereaved children, young people, and their families after the loss of a loved one. We provide specialist bereavement support, training for professionals, and outreach programmes to help children navigate their grief in a safe and understanding environment.

Role Overview:

We are looking for a proactive and detail-oriented volunteer to support our fundraising efforts by researching funding opportunities and helping to organise grant applications. This role is ideal for someone with strong research and organisational skills who is eager to make a meaningful impact in a flexible and remote capacity.

Key Responsibilities:

• Research and identify grant and trust funding opportunities that align with HOLG’s mission and activities.
• Compile key information about each funding opportunity, including deadlines, eligibility criteria, application questions, and funder priorities, in a structured format.
• Assist in reviewing and prioritising potential funding opportunities based on suitability for HOLG.
• Organise and archive past grant applications, ensuring a structured and accessible digital filing system.
• Support the team by keeping funding research up to date and easy to access for future applications.
• Collaborate with finance/fundraising staff to ensure grant research aligns with fundraising priorities.

Qualifications and Skills:

• Strong research and analytical skills.
• Excellent organisational and time-management abilities.
• Ability to work independently and maintain attention to detail.
• Proficiency in using spreadsheets, online databases, and digital filing systems.
• Interest in fundraising and nonprofit grant processes (previous experience a plus but not essential!).
• Passion for HOLG’s mission and supporting bereaved children and families.

Benefits to You:

• Gain hands-on experience in nonprofit fundraising and grant research.
• Develop research, organisation, and funding application skills.
• Make a direct impact by supporting a charity that helps bereaved children and their families.
• Flexible, remote volunteering with the opportunity to shape the role to suit.

How to Apply:

If you’re interested in this role, please send your CV and a brief statement of interest with the subject line "Volunteer Grant and Trusts Administrator Application".

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Who are we?

Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.

We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.

However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.

Training for POC volunteers

At Switchboard we are working to ensure that our volunteer membership reflects everyone within the LGBTQIA+ community. We want service users to be able to speak with volunteers who can empathise with their experiences and volunteers to connect with folks from a wide range of different backgrounds, cultures and identities.

To help enable us to do this even more, we have created brand new dedicated training groups for different identities within the LGBTQIA+ community. 

This group training group is specifically set up for people of colour. By joining this group, you'll undertake our Core Acceptance Training programme which equips you with the skills needed to support those contacting us via phone and instant message. Our hope is that this safe space enables you to freely ask questions, put our listening toolkit into practice and discuss approaches to different scenarios in an engaging, enjoyable way.

Who are we looking for?

To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:

• Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)

• Feel comfortable taking calls and speaking over the phone to people you do not already know

• Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive

• Are able to read between the lines to decipher messages

• Are good listeners who let others lead conversations and instead create the space they need

• Are able to ask broad, open questions to keep conversations flowing

• Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people

• Have a strong attention to detail, with a particular focus on spelling and grammar

• Are able to evaluate sources of information and identify those that can be trusted, from those that cannot

• Know when to challenge and when to step back

• Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)

• Understand and support our mission

• Have an awareness of the challenges facing the LGBTQIA+ community

• Are empathetic in nature

• Agree to uphold our values of being non-directive and non-judgemental

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in supporter development/fundraising that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims.   As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising.  By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY. 

A Little About Us!
Youth Advantage UK is a research-led, un incorporated un registered charitable organisation. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!
Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organisation. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

Responsibilities:

Actively contribute to the development and implementation of HR strategy in collaboration with the Chief People Officer, ensuring alignment with the charity’s mission and organisational goals.

Design and implement people-centric solutions to address key HR challenges, driving both strategic initiatives and practical, operational results.

Lead the development and execution of HR policies, ensuring they are in line with the organisation's objectives and reflect best practices in a volunteer-driven environment.

Manage and mentor a team of HR Managers and HR Business Partners, fostering their growth and ensuring they meet key deliverables.

Provide both high-level strategic support and hands-on, operational assistance when required, including driving recruitment, retention, L&D and engagement initiatives.

Serve as a trusted advisor to the Chief People Officer, offering strategic insights and designing solutions to resolve HR challenges and enhance organisational effectiveness.

Act as a key liaison between management and volunteers, addressing inquiries, escalating issues, and resolving work-related concerns with a solution-focused approach.

Produce and present insightful reports, surveys, and analytics to C-level Executives, delivering key HR metrics and analysis to inform decision-making.

The Head of HR reports directly to the Chief People Officer, working closely to set HR strategies, design solutions, and ensure the effective delivery of people initiatives across the charity.

You will have:

• At least 3 years' experience in an HR managerial position.
• Excellent written and verbal communication skills. Though we do not require you to be a native English speaker, you must be Fluent in English.
• Ability to work within organisational targets.
• IT Literacy, including Google Suite and Microsoft Office.
• An understanding of HR-related processes and legislation.
• A CIPD qualification would be advantageous but is not essential depending on relevant experience.

Benefits:

• This is a UK based, 100% Fully remote and flexible role
• Supportive Team and Management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.

What we offer!
Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.