Information jobs
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please get in touch with Mhairi (details on our website).
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
- Partner management
- Being the first point of contact for enquiries from our existing 2,500+ partners.
- Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
- Continually improving our onboarding materials and processes using feedback from our partners.
-
Partner training and support
- Training staff remotely on how to use the platform.
- Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
-
Ad hoc tasks
- Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Supporting the team with general admin.
What we’re looking for
-
Excellent customer service
-
Strong organisational skills
-
Ability to work well under pressure
-
Confident working independently but happy to ask for support when it’s needed.
-
Excellent phone manner
-
Keen attention to detail
-
Interest or experience in the education sector an advantage
-
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
-
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£31,430 per annum (Grade A) plus a share in a company-wide performance bonus.
-
Full-time.
-
Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
-
28 days paid holiday per year (plus bank holidays).
-
Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
-
Start date: as soon as possible, though we will be flexible for the right candidate.
-
If you require reasonable adjustments or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (BST) on Thursday 8th May 2025
Stage 1: Application form (~1 hour)
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
-
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
-
ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
-
iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
-
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Reporting to our Head of Governance, this role will see you responsible for providing top level administrative and organisational support to our busy Governance team, ensuring the smooth day to day running of corporate governance for our organisation.
In this fast paced role, you will manage the Corporate Calendar and support the team and Chief of Staff with diary management, travel arrangements and administration tasks. You will assist in providing support for RBLs annual election officer cycle and Annual Conference, complete statutory filing of regulatory governance returns and provide support to our Trustees.
Key responsibilities will include:
- Annually produce the corporate calendar (in conjunction with the Governance Manager) including all meetings of the Board of Trustees, its Committees, the Executive Board and Subsidiary Boards
- Identify and book appropriate virtual and physical venues for meetings, ensuring adequate resources / equipment / catering etc are arranged
- Manage the diary and travel arrangements for the Chief of Staff and Trustees
- Provide cover in taking formal minutes at Trustee committee meetings
- Continue the development and maintenance of the system for managing the personal data of the Board of Trustees and other governance volunteers
- Assist the governance team in the run up to and during the RBL Annual Conference regarding requests for printing, meeting bookings, creating PPT slides, and other administrative tasks
- Support the Governance Team in the annual election cycle for Trustees and the Membership Council and the induction of successful applicants, as well as working with L&D and the Head of Governance on the onboarding, induction and continuous development of the Board of Trustees and other governance volunteers
You will bring experience working in a busy administrative role and have excellent communication and relationship management skills, able to confidently communicate and engage with a range of stakeholders. Your ability to work at pace will be second to none and you will have highly effective planning and organisational skills. Most importantly you will have a passion for your work and will be eager to utilise that to support the work of RBL.
You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.
Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole.’ ‘’ The Aurora service is a lifeline for those people facing the shocking diagnosis of cancer. ‘’ ‘’ The compassion and support we have received from the first moment we walked through the door has been exemplary. Aurora provide such a wonderful service which is much needed and very much appreciated. ‘’ About the Role Job Summary Our new Fundraising Manager will work closely with the Board o
Our new Fundraising Manager will work closely with the Board of Trustees, CEO and Senior Leadership Team to scale our impact and expand our reach. They will play a pivotal role in leading fundraising and shaping the charity’s future . They will develop and deliver comprehensive plans to maximise income from individual giving, legacy giving, corporate and community giving and trusts and foundations which have been identified as strategic fundraising priorities.
We are seeking a professional and enthusiastic and transformational leader with strong interpersonal and organisational skills. Confident in strategic management they will have the skills to lead the develop and deliver the organisations fundraising strategy.
We are currently moving into a new strategic period, and this is an exciting time to join the Aurora Wellbeing Family.
Main Duties
Reports to Chief Executive Officer Contract Permanent
A member of the senior leadership team the post-holder port directly to the CEO. Working in a person-centred environment the Head of Fundraising will:
- Develop and implement a comprehensive fundraising strategy to meet annual income targets.
- Lead and manage a diverse range of fundraising activities.
- Cultivate and steward relationships with major donors, corporate partners, and sponsors.
- With the support of the Digital and Communications officer, develop and raise the charities profile.
- Act as a spokesperson for the charity, building relationships with the media and outlets managing public relations.
- Ensure the organisation meets all its legal and statutory requirements including HR, Health and Safety, Charity Commission and GDPR.
To enhance the health, heritage and well-being of the local community, with a special focus on supporting cancer patients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of one of the services, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
ABOUT THE ROLE
We're hiring a Deputy Service Manager to join our service in Luton. You will be based across two locations, one which is a residential project, providing accommodation to homeless families with support needs including expectant mothers, mothers with up to two children under the age of 10, or single women aiming to have guardianship of their children. The other service provides temporary accommodation to single homeless males who have various support needs which could include mental health, substance misuse, and offending history.
You will be based across both services, providing overall leadership and management of your service projects and teams who deliver high quality, trauma informed support to residents. Your role will ensure full contract and regulatory compliance, being a role model and leader for your team to achieve service KPI's and other requirements for the service.
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service.
Salary: £26,500
What are we looking for from a Deputy Service Manager?
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
- Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- The Connection Community is a place where people can gain respite from street homelessness, engage in group and coproduction activities, develop social inclusion and reduce isolation and have their needs met by a committed and dedicated multi-disciplinary team.
- You will be joining a dynamic and creative team, focused on building trust through relationships.
- You will support the team to identify, engage and provide harm minimisation to our clients whilst promoting a sense of belonging, and working with clients to support them on their journey towards a place to call home.
- Together we are piloting a new approach to working with people experiencing homelessness in Westminster facing multiple exclusion. We are creating a psychologically-informed environment, adopting a trauma-informed model with direct support from a team of specialist NHS psychologists.
- You will have experience in delivering a psychologically, gender and culturally informed service to people who are experiencing street homelessness. You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embedding coproduction.
Salary: £35,252
Closing Date: Monday 5th May
Interview Dates: Thursday 15th May
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Key leadership role within the senior management team
- Lead financial strategy, optimise performance, and shape the future direction
About Our Client
Working for South Yorkshire Police doesn't have to mean patrolling the streets; our police staff work side by side with uniformed officers. A strong team of professional support staff work behind the scenes in many different areas of our organisation, including in finance. We need skilled people, like you, to join our police family to keep our South Yorkshire communities safe. We have an annual budget in excess of £300 million and employ over 3,000 police officers and 2,200 support staff. South Yorkshire Police are committed to attracting, selecting, hiring, retaining and developing a diverse and professional workforce that is reflective of the communities we serve, enabling us to meet and exceed our corporate finance goals and objectives
Like most organisations, South Yorkshire Police is transforming the way we deliver our services and run the organisation to meet ever more demanding challenges. We have a Medium-Term Resource Strategy underpinned by a draft recovery plan to help achieve our mission. The Finance department is very much at the centre of delivering this strategy working collaboratively with all senior leaders across the organisation and our external partners. Therefore, as part of this we are looking for talented individuals who are experienced finance professionals, resilient and driven to achieve change.
Job Description
The Head of Management Accounting will:
- Lead financial management and reporting for Districts/Departments, ensuring timely and accurate financial information for the Senior Command Team and Business Executive Leaders including revenue, grants, and capital income/expenditure.
- Produce and monitor budgets in line with Force timetables, providing assurance to the Senior Command Team and Business Executive Leaders on financial integrity.
- Strategic lead on the delivery of financial management, financial reporting and financial advice to the Districts/Departments budget holders and providing financial information to Senior Command Team and aligning financial decisions with the Force's goals and addressing financial risks.
- Responsible for all aspects of producing accurate and timely financial information for budget monitoring and budget setting in line with the Force's periodic timetable. Working closely with the Head of Finance and Chief Finance Officer to provide assurance to the to the Senior Command Team regarding the integrity of the Finance's finance position
- Driving efficiency's across with the team through ensuring that the line management responsibility model based on one to four/five ratio is fully embedded within the Finance Officers.
- Drive efficiency's by embedding a 1:4/5 line management ratio within Finance Officers, standardising procedures, and reducing reporting variability.
- Lead annual budget planning, working with senior leaders to ensure resource allocation aligns with strategic priorities.
- Challenge and support senior leaders to improve financial plans and achieve value for money.
- Implement performance frameworks, reviewing KPIs, and driving continuous improvement across the finance team.
- Manage the Management Accounting Team and Capital Accountant, prioritising tasks and fostering staff development.
- Promote teamwork and strong communication within the Finance team and with the Financial Accounting Team.
- Develop financial training for staff and senior leaders, improving financial literacy across the Force.
- Drive continuous improvement in financial management policies, procedures, and internal audit processes.
- Provide strategic financial support for key meetings, financial statements, and HMICFRS inspections.
- Oversee financial management of Grants, ensuring compliance with procedures and financial instructions.
- Lead bench-marking and networking to report financial data and identify efficiency's.
- Support financial management systems development, acting as the SME for the Oracle ERP system.
- Deputise for the Head of Finance on specialism areas and other duties as required.
The Successful Applicant
The successful Head of Management Accounting will be/have:
- Qualified Consultative Committee of Accountancy Bodies (C.C.A.B.) or CIMA accountant.
- Significant experience in management accounting and strategic financial planning and working with a finance business partnering model to deliver the outcomes.
- Up to date with current accounting issues.
- Understand personal and professional strengths and development needs and be able to evidence the steps taken to enhance your continuing professional development.
- Ability to interpret complex or detailed legislation, policy or strategy documents to identify financial implications and provide insightful financial advice.
- Strong commercial acumen with the desire to help drive business performance and show the wider business how finance can add value on a day-to-day basis.
- Experience of advising, challenging, and negotiating with senior officers, managers, and budget holders in a confident manner.
- Ability to use a range of communication and influencing techniques to successfully negotiate,collaborate or effect change in relation to matters of a specialist / technical nature.
- Excellent interpersonal skills and experience of building robust working relationships and establishing personal credibility with senior officers, managers, and budget holders.
- Demonstrate IT literacy including advanced Excel, with extensive experience of large, complex ERP systems.
- Open to change, intellectually curious and able to challenge existing thinking to initiate and embrace innovation.
- Excellent analytical skills and a creative approach to problem solving.
- Experience of leading and managing a team of professional staff in a highly pressurised environment.
- Ability to contribute to financial governance, compliance, scrutiny matters.
What's on Offer
Benefits:
- A highly competitive salary and access to a generous pension scheme (16% Employer Contribution)
- Generous annual leave allowance
- A wide range of family friendly policies including enhanced maternity, paternity and adoption leave
- Flexible working arrangements including flexi-time and hybrid working
- A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
- Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
- Employee Assistant Programme (accessible 24/7) offering confidential support and advice
- Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme
- Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police)
- Membership to the Sports and Social Club
- Access to a wide range of staff support groups and networks
Applications close on Monday, 5th May; however, we encourage early submissions as we may close the application process sooner if we receive a high volume of interest.
Contact
Nazmine Bedoyya
Quote job ref
JN-042025-6715044Z
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.
What we re looking for:
- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence
You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Mais House
Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Full time position
Salary: £26,100.00 per annum
Time for young people is our emotional wellbeing support space for young people in Gateshead. Time for young people empowers young people to take time for themselves.
Gateshead TIME opening hours supports the needs of the communities in which we work, and therefore there are elements of unsociable hours - this may include evenings, weekends, and bank holidays. These will always be agreed in advance and will be as flexible as possible to need individual needs.
Do you want to support a team who work with children, young people with emotional, behavioural and mental health difficulties?
The post holder will support Children, Young People, and Young Adults in our Emotional Health & Wellbeing services based in Gateshead by offering low intensity support under a brief intervention framework.
It is planned to offer drop in sessions where young people can drop in and meet trained staff one to one. Young people can come along and talk through what they are struggling with. The service holds no waiting lists and therefore the ability to build relationships quickly, identify risks, and process further support is vital.
Alongside our drop-in support, we also offer young people more structured one-to-one sessions, alongside group-based work.
We are looking for a Wellbeing Practitioner that:
-Has a genuine passion and working knowledge of young people and mental health.
-Able to develop good therapeutic relationships with CYP and families
-Experience of working in settings with young people who have emotional, behavioural and/or mental health concerns.
-Has a background or worked in Health Care, Education, Youth Work or Social work
-Able to provide direct low level therapeutic support that is person centred.
-Able to deliver improved wellbeing for children &young people presenting in crisis.
-A good working knowledge of Mental and Emotional Health Issues that young people face today, including interventions on how to support young people in overcoming these challenges.
Due to the fast paced environment and use of computers for clinical record keeping, you will need to have a good level of IT skills.
INFORMATION ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
Benefits
Enhanced Annual leave 28 days length of service extra 2 after 2 5 and 7 goes up to 36 days plus bank holidays.
Free eye test claim back
Pension match contribution up to 8% can op out
Life Assurance death in service 4 x salary gets paid to nominated person.
Cycle to work 39% of bike costs can be spread across the year
770 retailers discounts offered with You Star App.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is midnight on Tuesday 29th April 2025. If, after 14 days, we have received enough applications we can close this vacancy from Tuesday 15th April onwards.
Interviews will be held in the following weeks.
IN1
We offer flexible working hours to fit your lifestyle. Our night shift runs from 8:00pm to 8:00am, including weekends and bank holidays.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Manage shifts effectively to ensure everything runs smoothly and that care is always a top priority.
- Guide and support team members to help them develop professionally.
- Assess individual care needs, create personalised care plans, and ensure the safety and well-being of all residents.
- Oversee medication administration and ensure it’s done safely and accurately.
- Provide compassionate care, particularly in end-of-life situations, offering emotional support to residents and their families.
You will hold a Level 3 Diploma in Adult Social Care or equivalent and will be willing to work towards a Level 3 Team Leader / Supervisory Apprenticeship Standard. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We have an exciting opportunity for a full-time Caseworker to join the team at Victim Support Gloucestershire, working 37.5 hours a week. This is a hybrid role working from both home and our office in Gloucester.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our Gloucester office. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As a caseworker, you will:
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Excellent IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
- Please see attached Job Description and Person Specification for further details.
About Us:
- Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This is a unique Dementia Adviser role working across Rotherham and Sheffield in the Rotherham Carers Resilience Service and our Sheffield Dementia Short-term Intervention Service and Hospital Discharge Pilot. These services offer specialist support for 4 to 6 weeks offering advice and support, preventing crisis or provide crisis intervention support if needed.
Referrals for these services come from Rotherham and Sheffield GPs and staff working in the Sheffield Teaching Hospitals. No two days are the same in this role and our work really can transform the lives of people affected by dementia. You will be supporting dementia carers in Rotherham and people with a dementia diagnosis (or on the dementia pathway) and/or their carers and wider families in Sheffield.
You will be supported by a small team of dementia advisers, along with our Sheffield & Rotherham local services manager and manager of the Carers Resilience Service in Rotherham.
About you
- Be An empathetic listener, able to assess and evaluate client need in a non- judgemental manner.
- Able to work under pressure and manage own caseload.
- Be emotional resilient and be able to support our service users to become emotionally resilience.
- Self-motivated and can work independently from home using your own initiative, but equally you are a team player keen to support your colleagues, working in community venues when required.
- You have some knowledge or personal experience of dementia, and the challenges people affected by it may face.
- Knowledge of relevant legislation such as the Mental Capacity Act, Safeguarding Adults, Data Protection.
- Able and confident to travel within the service area and visit people in their homes.
- Able and confident to organise and oversee group information sessions across the area
- Experience of record keeping and client data bases and the importance of adhering to procedures and policies.
- Good IT skills.
- Able and confident to represent the needs of people affected by dementia at community events and meetings.
Interviews will be held on the 8th May.
What you'll focus on:
- Provide a person-centred and outcomes focused information, advice and support service to people affected by dementia and their carers.
- You will identify their needs and the services they may wish to access, give advice about how to live well with dementia and support the improvement of their sense of wellbeing.
- You will need to work with a variety of other professionals, such as GP’s, memory clinic staff and other health and social care services.
- Support may be provided in person, over the telephone, via virtual options or in writing.
- You will aim to reach people affected by dementia from all communities and work to make your service as inclusive as possible.
- You will be working from home, but you will be spending time in the community completing home visits, attending clinics and giving dementia awareness talks to groups, therefore you must be comfortable with public speaking.
- Represent the service at Primary Care multi-disciplinary meetings.
- Be involved with joint home visits with local authority social workers when requested.
- Attend awareness raising events and meetings with partner organisations when required.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Student Support Officer
£51,481 per annum
Full time, 35 hours per week
Fixed term contract for 18 months
London based contract with the option of hybrid working in the office and from home*
We are looking for an enthusiatic and confident Student Support Officer to work within our student, education and trade union teams at the Chartered Society of Physiotherapy (CSP).
Based within our Practice and Development Directorate, this is an exciting new role for someone interested in supporting physiotherapy learners through their studies. You will have the opportunity to work closely with physiotherapy students to provide advice, support and guidance to those facing discrimination or bullying behaviour.
The role requires you to develop and sustain valuable relationships with the CSP’s network of student representatives and higher education institutions (HEIs) to support students seeking assistance. You will work closely with CSP staff, local CSP representatives and external stakeholders to understand the issues and needs of students, offering integrated support and advice. You will be comfortable in communicating key messages, developing guidance and supporting promotional events to increase student engagement and recruitment. You will develop processes to capture data and evaluate the impact of this new role.
To succeed in the role, you will have experience in providing advice on discriminatory or bullying practices, have excellent communication skills, have an ability to make judgements, decisions and problem-solve in difficult situations and have knowledge and a strong understanding of equity, diversity and belonging principles.
View a copy of the Candidate Information Pack which includes the job description and person specification.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please visit our website, via the link. CVs will not be accepted.
Closing date: 10am, 1st May 2025.
Interview date: on, or after, 22nd May 2025.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please click here.
NO AGENCIES
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Service Director
Responsible for: Service Delivery team managers and administrator in Loughborough
Hours: 37.5 hours per week
Contract: Permanent
Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.
Salary:£36,900 - £41,000 per annum for full time hours
About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.
Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.
Key Responsibilities:
Service Delivery:
- Lead and coordinate young people services in Loughborough.
- Ensure effective partnerships with social services and key external partners.
- Oversee and develop the service delivery team.
- Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
- Manage the service delivery team budget and grant-funded projects.
- Ensure high-quality service delivery in line with our Theory of Change.
- Oversee systems involved in service delivery, working closely with the Operations Manager.
- Manage and mitigate risks in service delivery.
- Ensure compliance with internal and external regulatory expectations.
- Participate in on-call duty as part of the team rota.
Service Development:
- Foster a learning culture, learning from young people and stakeholders.
- Develop young people services in collaboration with the Service Director.
General:
- Support the organisation’s activities and maintain data confidentiality.
- Embrace and reflect Baca’s Vision and Values in your work.
- Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
- Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
- Work flexible hours as needed.
Person Specification:
Character/Attributes:
- Highly organised, able to work under pressure and prioritise tasks.
- Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
- Aligned with Baca’s values and strategic goals.
- Flexible and able to respond to change at short notice.
- Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
- Critical and creative thinker, able to innovate solutions and make challenging decisions.
- Resilient, able to work under pressure and meet deadlines.
Experience:
- Proven experience at Senior Manager level in a comparable organisation.
- Experience in delivering young people services and working constructively as part of a team.
- Experience in analysing service delivery challenges and presenting solutions.
- Experience in developing and leading high-performance teams.
- Experience in managing projects with multiple stakeholders, including user engagement and budgets.
- Experience in the charitable sector (desirable).
Knowledge/Qualifications:
- Relevant qualification from a UK recognised professional body (desirable).
- Strong Microsoft Office skills.
- Knowledge of issues faced by unaccompanied asylum-seeking young people.
- Genuine concern for those the charity serves.
- Knowledge of team motivation and support.
Skills:
- Excellent communication and presentation skills.
- Strong organisational, project, and time management skills.
- Strong leadership skills, able to motivate and make difficult decisions.
- Ability to translate vision into financial plans.
- Ability to manage multiple tasks and prioritise workload.
- Initiative and problem-solving skills.
- Ability to make decisions with incomplete information.
Other:
- Ability to drive/travel to all service locations.
- Enhanced DBS check required.
How to Apply:
If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Are you someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about making a difference in the lives of residents? If so, this could be the perfect role for you!
Job Title: Group Housing Officer
Location: Islington, London with hybrid working including one day in the office and regular visits across our services which may include London, Brighton, Kent, Luton, and Bedford
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00 with some flexibility as required
Salary: £35,700
About the Group Housing Officer role:
We are looking for a dedicated, proactive and experienced Group Housing Officer to join our small, close-knit housing management team. In this role, you will be responsible for the housing management functions relating to but not limited to occupancy, charge collection, and monitoring of health and safety for a patch of residential supported accommodation services.
You will work independently, with autonomy over your own working schedule and meeting priorities, as well as working as part of the wider team and in collaboration with our services. You will support our Service Managers with the smooth operation of their properties, maintaining high standards of housing management, and supporting the needs of our residents in relation to housing management. You will support with the management and auditing of rent accounts to help maximise organisational income. This is a great role if you have the passion for what we do, and have a background in housing management!
What are we looking for from a Group Housing Officer:
- Experience in effective rent collection and management of arrears
- Proven experience in housing management which includes health, safety and environment and anti-social behaviour
- Proven experience of collaborative working across different geographically dispersed teams
- Understanding of welfare benefits and entitlements including but not limited to housing benefit
- Proactive nature, with the ability to make decisions to resolve challenging situations within the capacity and level of the role
- Ability and willingness to attend regular visits to our different service locations and other locations as required within the capacity of the role
- Building Audits: Carry out quarterly health and safety building audits to ensure compliance and safety standards are met.
- Health and Safety: Oversee health and safety matters across the accommodation buildings, ensuring a safe and secure environment for residents.
- Organisational Skills: The ability to prioritise workloads effectively while maintaining attention to detail.
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer:
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
Fight for Sight is uniquely placed to answer both questions with a resounding ‘yes’. We fund the brilliant minds and bright ideas putting change in sight for everyone impacted by vision loss. Our researchers are making breakthroughs and discoveries that will help us better understand, diagnose prevent and treat vision loss.
We won’t stop until we: Save Sight. Change Lives.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy.
You’ll be part of something impactful, we’d love to hear from you.
Marketing Manager
A unique opportunity has arisen to join our busy communications team for a 12-month maternity cover. You’ll play a critical role in uncovering stories of social change, bringing them to life and amplifying these stories with a view to raising brand awareness, demonstrating impact and supporting fundraising activities.
Responsible to
Head of Communications and External Affairs
Direct reports
None
Working hours and contract
28h per week
Salary
£38k-42k depending on experience
Location
We operate a flexible working policy with a recommended two-days per week in our East London Head Office.
How to Apply
Please submit your CV and an up to two page supporting statement which evidences the specification below.
Closing date for applications: Wednesday 30, April 2025 at 9am
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we reserve the right to close the vacancy as soon as we have found the right candidate.
Role Responsibilities
• Work with colleagues to develop tailored communications and marketing plans for key projects, agreeing and monitoring against KPIs,
• Advise and support colleagues on communications planning, audiences, channels, and key messages,
• Manage and maintain the communications activity planner ensuring that cross-departmental needs are identified and prioritised,
• Produce engaging communications – writing, editing and proof-reading – ensuring consistency and compliance with brand, values, key messages and style guides,
• Act as a 'brand guardian' ensuring consistency across all internal and external communications,
• Contribute to the successful marketing and delivery of engagement events for funders and partners.
Inter-departmental working
• Working with social change (impact) colleagues, identify leading impact stories and case studies, which we can tell across print,online and in multimedia formats.
• Work with fundraising colleagues to identify which stories of impact best support income generation from IG up to major donors and High Net Worth Individuals.
• Create and nurture positive relationships with the people and organisations whose stories we tell, ensuring they understand the central role they play in building coalitions of support for our work.
• Build an engagement plan for organisations receiving social change funding and set clear expectations around reporting and sharing evidence of impact. This could include regular briefings/meet-ups and a regular e-newsletter.
• Conduct regular on-site visits with funded projects capturing content.
• Develop, with support from an external consultant, a press strategy, which encompasses a strategy for reactive and proactive press, including promoting internal speakers.
• Support the programme manager with sharing information around social change funding rounds internally (internal comms)
• Build a reliable press list, including developing relationships with key journalists from relevant publications.
• With an external consultant, develop strategies to increase engagement with vision loss champions and other high profile supporters, directly relationship managing when appropriate.
Digital
• Run quarterly webinars framed around our work in social change, which can act as a showcase for impact and that feed the funnel of people interested in social change funding or funding social change.
• Ensure all funding rounds are accurately reflected on our website in good time for funding rounds going live.
• Build web pages crafted to appeal to individuals with an interest in funding social change research.
• Develop and deliver a corporate website portal that highlights the impact of our work and opportunities for how people can become involved.
• Search optimise content so that it appeals to those who are:
- Seeking social change funding
- Seeking to fund impactful social change programmes
- Seeking to replicate what works (blueprints for change)
- Develop digital and social media strategy, alongside Digital Content Manager.
Policy, campaigns and research (social impact)
• With Head of Communications launch a policy and public affairs arm for the new organisation.
• Contribute to the successful delivery of major integrated campaigns including awareness, fundraising or policy centred projects, ensuring alignment and amplification with all other activities.
• Contribute to the legacy strategy of campaigns, such as The Unseen and See My Skills.
• Represent Fight for Sight in cross-organisational working groups in this area.
Ad hoc role / support within the team
• Ensure that all systems and processes are fully GDPR compliant including regular reviews.
• Ensure increased levels of engagement with Fight for Sight’s social media channels, reporting on performance.
• Ensure that all content on the Fight for Sight website is up to date, fit-for-purpose and engaging, working with colleagues to monitor performance, proposing and testing improvements.
• Ensure that all communications reflect the experience of blind and vision impaired people and, wherever possible, co-produce activities and plans.
• Keep up to date on sector developments, sharing findings with colleagues.
• Support the selection of appropriate consultants and freelancers to support on areas of focus, including copywriting, design, digital platforms.
Person specification
Desirable skills, knowledge & experience
• Degree or equivalent (Communications, Marketing or related subject is desirable),
• A strong communicator, you’ll be able to forge relationships across departments and collect stories from colleagues, including fundraising, retail, volunteers and people with lived experience,
• We’re looking for someone who has empathetic and sensitive, you're skilled at treating people’s stories with care and attention, developing authentic narratives and communicating them for maximum impact,
• An expert interviewer who can draw out the details of people’s stories, you’ll spot what makes a strong story for our charity,
• With strong interpersonal skills, you’ll positively manage relationships with people who volunteer to share their stories, as well as internal colleagues and freelance writers, photographers, etc.
• Working with internal stakeholders to place diverse projects across fundraising, marketing, communications, retail and social change and medical research, you’ll place the stories so that they have the biggest impact for the charity while ensuring individuals aren’t overloaded with requests,
• Strong commissioning skills to manage a pool of external writers, photographers and videographers,
• Strong writing and editing skills to turn stories into engaging copy across a multi-channel environment,
• Demonstrable experience of PR and Press activity,
• Experience of working with key marketing platforms including Hootsuite and Canva, and e-newsletter platforms,
• Working knowledge of website editing platforms or content management systems.
Desirable
• Experience of working in the charity sector or within a medical research charity,
• An understanding of and commitment to the mission of ending avoidable sight loss and delivering positive social change for blind and vision impaired people,
• Experience at creating engaging, accessible content that really helps to support and inspire audiences and potential partners,
• A self-starter, proactive with a constructive and collaborative approach,
• The ability to make the complicated seem simple; you will enjoy sharing your skills, and developing others,
• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively,
• An intelligent and proactive approach to problem-solving,
• Excellent accuracy and attention to detail,
• Experience of creating accessible content.
Personal qualities
• Strong communication skills and presentation style.
• Flexibility and a practical, can-do attitude.
• Highly motivated and able to juggle a varied workload.
• Personable, with excellent listening skills.
• Excellent accuracy and attention to detail.
• Growth mindset.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Successfully shortlisted applicants will be invited to interview online via MS Teams
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Please submit your CV and an up to two page supporting statement which evidences the specification.
Closing date for applications: Wednesday, 30 April 2025 at 9am
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we reserve the right to close the vacancy as soon as we have found the right candidate.