Information And Support Officer Jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a highly organised and proactive individual with a proven track record of developing supporter acquisition campaigns across multiple channels such as paid search and social, email, telemarketing and offline channels.
Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to change the lives of those living with cancer.
The Individual Giving Senior Executive - Supporter Acquisition will be instrumental in the success of the Individual Giving team during ambitious growth plans, aimed at increasing income by over 60% in the next 5 years. You will be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels. You will lead and deliver projects for the recruitment of new supporters to identify new audiences, optimise response, grow the supporter base and contribute to the lifetime value of supporters.
Please see full details in the job description.
The client requests no contact from agencies or media sales.
Your new role
The Executive Officer (EO) will play a crucial administrative role within the team, supporting strategic aims and ensuring smooth operations. This position requires a high level of proficiency in Microsoft Office and IT, excellent grammar, and strong written and oral communication skills. The EO will engage in a variety of tasks, including:
- Administrative Support: Managing and coordinating administrative tasks, ensuring efficient workflow.
- Communication:
High-level communication with internal and external stakeholders, participating in meetings, and providing feedback. - Data Analysis: Analysing and interpreting data to produce reports.
- Minute Taking: Occasionally taking minutes on a rotational basis.
- Research: Conducting research and gathering information as needed.
Key responsibilities- Assist the team in achieving strategic goals.
- Provide reliable and trustworthy support, ensuring actions from forums and conferences are communicated and followed up.
- Participate in internal and external meetings, providing feedback and ensuring follow-up actions.
- Analyse complex information and express ideas clearly in both written and oral formats.
- Work flexibly with a variety of team members and stakeholders.
- Produce reports based on data analysis and interpretation.
What you'll need to succeed
- High proficiency in Microsoft Office and IT.
- Excellent grammar and communication skills (both written and oral).
- Experience in a similar administrative role.
- Background in nutrition or experience with legislation is beneficial but not essential.
- The ability to manage and coordinate administrative tasks in a fast-paced environment.
- Experience in taking minutes and providing feedback from meetings.
What you'll get in return
- Predominantly work from home (WFH).
- Fast-paced at times, requiring the ability to manage and coordinate effectively.
- Occasional in-person meetings and travel for team building days (not mandatory).
- £19 per hour inclusive of holiday pay
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Service: Manchester CAPS Service
Location: Blended Working Home and Newton Heath Sure Start Children’s Centre, Manchester
Hours: 14.8 hours per week – Working Patterns Negotiable
Salary: £22,771 - £24,206 FTE per annum (£9,108.40 - £9,682.40 per annum for part-time, 14.8 hours per week)
Contract type: Permanent
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
An exciting opportunity has arisen for a passionate and experienced Data and Admin Support Role to join team our CAPS Parenting Team. The CAPS team deliver Parenting Course across 30 Children’s Centre’s in Manchester per year. The role will be predominately inputting referrals onto Family Actions electronic system and supporting the Business Administrator in administrative tasks.
Data inputting can be on a working from home basis, however, there will be limited tasks that will require you to work in office at Newton Heath Sure Start Children’s Centre
Your impact
The admin and data tasks carried out in this role will play an integral part in the smooth running of the service by supporting the Business Administrator, Leadership Team and Parent Group Leaders.
Your skills
We welcome applicants who:
• Have achieved – Minimum 5 GCSEs at Grade A-C. Including Maths and English
And/or
• Have relevant experience in inputting data onto electronic systems , administration skills and the ability to work as part of a busy team.
• Accurate Word Processing and typing skills.
• IT skills.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you?
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.
Closing Date: Thursday 17th February
Interview: Thursday 27th February
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
The client requests no contact from agencies or media sales.
Chief Executive
£154,258.84 - £170,472.40
Location: Commonwealth House, 38 Albion Street, Glasgow G1 1LH
Ref: GLA13074
Bursting with energy, passion and personality, Glasgow is Scotland’s cultural and sporting powerhouse and one of Europe’s most vibrant and dynamic cities. As the UK’s first UNESCO City of Music, Scotland’s first UNESCO Learning City, and the only city to have been named European Capital of Sport twice, Glasgow is home to world-class museums, galleries and attractions, a rich architectural heritage and a thriving and diverse food and drink scene. Glasgow’s outstanding programme of year-round events and festivals is recognised globally, and the city is a first-choice destination for nearly four million tourists every year.
As one of Scotland’s largest charities, Glasgow Life is at the heart of this wonderful city. We work to promote the life-changing benefits of culture, physical activity and sport, as well as promoting Glasgow to a global audience.
Working across museums, libraries, the arts, music, physical activity and sport, learning, and heritage programmes, we are committed to ensuring everyone benefits from the life-changing experience of participating in culture, physical activity and sport. Our passionate colleagues and volunteers provide support and inspiration for the people of Glasgow, enabling them to access the experiences that matter most to them.
The primary focus of the Chief Executive of Glasgow Life is to maximise the positive impacts the charity has in Glasgow and Scotland, leading the delivery of the city’s innovative strategies for culture, libraries, physical activity and sport, events, and tourism, as well as contributing to Glasgow’s wider heritage strategies and community planning.
The Chief Executive is also responsible for nurturing and further developing relationships with key Scottish, UK and international stakeholders for the benefit of Glasgow Life.
The Chief Executive drives our high-performance culture, ensuring our charity delivers against it ambitious vision, mission and purpose.
Key responsibilities include:
• Leading the strategic direction, financial planning and culture of the organisation, driving Glasgow Life’s vision and strategy to ensure long-term organisational and financial sustainability.
• Leading the delivery of Glasgow Life’s plans to improve the mental and physical wellbeing of citizens and visitors through culture, physical activity and sport.
• Continuing to find innovative ways to grow and diversify Glasgow Life’s income base, optimising its assets and identifying new opportunities for growth, creating a sustainable future for the organisation and the best possible services for Glasgow’s citizens.
• Leading the approach to securing grant funding, public & institutional donations and fundraising activities.
• Supporting the city’s visitor economy and enhancing the city’s reputation as a great place to live, work, learn and visit through the delivery of local, national and international events and the management of world-class collections.
• Building, managing and nurturing highly effective relationships, influencing key stakeholders, partner organisations and other agencies to increase the focus on the impact that culture, physical activity and sport has on community wellbeing as well as economic regeneration, informing both national and international policy.
• Providing strong EDI leadership, ensuring equality, diversity and inclusion principles are embedded across Glasgow Life, and that policies and services reflect the changing needs of Glasgow’s communities and workforce, and that equal opportunity and diversity are celebrated.
• Representing Glasgow Life as part of Glasgow City Council’s Corporate Management Team.
Candidates should be able to evidence a strong track record of successful delivery and experience in a senior strategic leadership role within a complex and large organisation, delivering excellent business results and customer focused services.
We are looking for a dynamic leader with exceptional communication and influencing skills, combined with the ability to manage complex relationships with a diverse range of stakeholders both internally and externally.
Experience of working in a political environment and strong working knowledge of the challenges facing the public and charitable sectors in Scotland will be highly advantageous.
Please note that under the Local Government and Housing Act 1989 this post is politically restricted.
As part of Glasgow Life’s employment checks, the successful candidate will be required to undergo a Disclosure Scotland check.
Declaration of Interest applies.
Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply.
Closing date is 11.59pm on Friday 14th February 2025
Information is available in alternative formats, on request.
The client requests no contact from agencies or media sales.
School Improvement Officer
We are seeking an experienced senior leader to help us deliver educational excellence and effectiveness across the 155 Church of England schools and academies that belong to the household of faith in the Diocese.
Position: School Effectiveness Officer: Christian Distinctiveness, RE and SIAMS
Location: East Sussex Hybrid
Salary: £44,000 – £46,400 per annum (pro-rata FTE £55,000-£58,000)
Hours: 30 hours per week and flexibility as to how and when the hours are spread within the working week
Contract: Permanent
Closing Date: 9th February
Interview Date: Hove on Friday 28th February 2025.
About the Role
The vision for Education is to be “Deeply Christian, serving the common good.” Based at Church House in Hove, we seek to live out this vision to “Know, love and follow Jesus”.
The principal duties include:
• Providing support, training and resources for RE and Collective Worship to head teachers and school leadership teams in church schools
• Acting as the SIAMS Manager for the Diocese Education Team
• Providing advice and support to school leaders on strategies for improvement and raising standards in church schools
• Supporting schools in preparation for and in response to Ofsted and SIAMS inspections
• Assisting church schools and governing boards on head teacher appointments
About You
You will demonstrate a proven track record in school improvement and highly effective leadership, and will have a key focus on providing support, training and advice for Religious Education, Collective Worship and the distinct Christian character for our schools and academies.
You have/be:
• Experience as a head teacher with experience of delivering school improvement and educational excellence
• Up to date knowledge and understanding of the Ofsted and SIAMS process
• A committed Christian, with good theological knowledge and understanding, and the ability to plan create and deliver high quality resources and training for schools
• Confident and committed to the aims and ethos of the Diocese of Chichester and able to represent and communicate the Chichester DBE vision for Education in Church of England Schools
For full details of the job please see the job description and person specification when you click to apply.
As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
About the Organisation
The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Diocese across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
Benefits include:
• The opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• 28 days of annual leave, plus bank holidays and 2 privilege days per year,
• Flexi-time, free parking, the ride to work scheme
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution.
Chichester DBF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. Our full safeguarding policy can be found here
This role is subject to an Enhanced DBS check and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.
Please note this is post to which a Genuine Occupational Requirement under paragraph 1 of Schedule 9 of the Equality Act applies, the requirement being that the post holder is a practising Christian.
Other roles you may have experience of could include Improvement Officer, Effectiveness Officer, School Improvement Officer, School Effectiveness Officer, School Effectiveness and Improvement, School Effectiveness and Improvement Officer, Head Teacher, Teacher, Deputy Head, Head of Year, School, Education, Education Improvement Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is seeking a Group Finance Officer to join a close knit finance team, within an impactful international charity working on climate resilience. The role in addition to having a focus on financial processing & accounting, has a significant focus on business partnering and providing support to the overseas teams.
Responsibilities
- Supporting the overseas teams with their finance data inputting, ensuring that these are accurate and complete; monitoring their cashflow, managing funding requests and processing intercompany invoices.
- Reviewing and supporting with processing payroll for the overseas offices.
- Reviewing and analysing their bank and balance sheet reconciliations.
- Maintaing budget holder reports.
- Support the team with the internal audit and annual year-end audit processes.
- Support with HR & other administrative tasks as required.
Requirements
- Astute individual, with a degree in or studying towards an accounting qualification such as ACA, CIMA or ACCA, and interested in a career in international charity finance.
- Strong technical background and understanding of double entry bookkeeping and data entry, strong attention to detail.
- Experience in developing systems, working with complex consolidation systems, and on grants financial management is desirable.
- Good numeracy & IT skills.
- Good relationship building and communication skills, able to work effectively with overseas staff with sensitivity, and support them with any queries/issues they have.
- Able to work effectively, prioritising a varied workload.
- Working knowledge or fluency in French is strongly desirable.
This role is permanent, and is only open to candidates with the RTW in the UK. This role requires the individual to be in the office once a week. In addition to the salary on offer, the organisation will offer some support for those candidates studing towards an accounting qualification.
Prospectus is excited to be partnering with our client in the search for a Philanthropy Officer.
The charity funds critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. With more people than ever living with diabetes and millions more at risk of developing type 2, their work has never been more needed. They make sure the people affected get the care and support needed to live well with diabetes and avoid devastating complications.
The Philanthropy Officer is a full-time permanent role, paying a salary of £29,994 to £33,327 per annum. This is a London based position with very flexible hybrid working arrangements.
In this role, you will be working closely with Senior Philanthropy Manager to secure and develop key relationships with philanthropists able to fund the organisation's work at a high level. You will work with colleagues across the team, providing an excellent supporter experience at all times.
The successful candidate will have demonstrable experience of managing major donor relationships. They are looking for someone with a track record of securing new high value donations from philanthropists and uplifting from existing donors in support of vital work.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ariha Semontee at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
The Senior Programme Officer (SPO) is critical to the successful delivery of the Advocacy and Creative Programme. Reporting to the Senior Manager, the SPO will oversee the integration of creativity into advocacy work and manage key creative initiatives such as the Commonwealth Short Story Prize and the creative elements of the Commonwealth People’s Forum.
Key tasks and responsibilities
The postholder will undertake the following key tasks:
Lead the integration of creativity into our advocacy work
- Serve as the creative lead for the Foundation’s advocacy work, including the Critical Conversations series.
- Develop materials and resources to support partners in integrating creativity into their advocacy.
- Advise colleagues on Foundation-supported initiatives that use creativity as a tool for change.
Manage the Commonwealth Short Story Prize and our online creative content and community
With additional support from an intern, the post holder will:
- Administer all processes related to the Prize, from submission call to winner announcements.
- Nurture relationships with stakeholders, including judges and partners, to build the Prize’s profile.
- Collaborate with the communications team to develop and execute an effective communications strategy for the Prize.
- Oversee our online creative content, including the literary magazine adda and creative opportunities.
Lead the creative elements of the Commonwealth People’s Forum (CPF)
- Act as the creative lead for the Commonwealth People’s Forum (CPF), ensuring creativity is integrated into events and activities.
- Cultivate and manage relationships with creative partners.
- Oversee the delivery and evaluation of creative elements within CPF.
Whole of Foundation support
- Contribute to programme planning, monitoring, and reporting.
- Support cross-programme initiatives aligned with the Foundation’s strategic goals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Conferences & Housekeeping Managerop
We are looking for a proactive and friendly person to be our new Conferences and Housekeeping Manager. The successful applicant will take responsibility for delivering high standards of hospitality and service for all guests, students and residents, for promoting our conference facilities with potential and existing users and for the smooth and effective functioning of our Conferences and Housekeeping department.
The appropriate person for the role should have strong communication skills, be a good team player and have the ability to work in a changing environment, as well as having a vision to promote and develop Conferences as part of the mission of the College.
All Nations Christian College is an intercultural Bible and Mission College whose purpose is to cultivate biblically rooted, hope-filled and culturally relevant engagement with God’s mission by training and equipping disciples of Jesus Christ in partnership with the global church.
Hours: Full time of part time (30 - 37.5 hours negotiable)
Line Manager: Head of Operations
Responsible for: Housekeeping & Duty Officer, (Conferences & Housekeeping Assistants and Casual staff in absence of Housekeeper & Duty Officer)
Team: Operations
Location: Easneye site, Ware (accommodation is available on site if required)
Salary: £24,600 pro rata per annum
Start: January 2025 or as soon as possible
Working Conditions
Hours of work: This role will be full time or part time (30 - 37.5 hours per week negotiable). Working hours at college are 8.40am - 5.10pm. However, a degree of flexibility is required in case of emergencies and to fit in with the arrival of guests and new students. Occasional weekends and evenings required.
Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.
Benefits
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
§ Free, freshly prepared lunch at the College on your working days.
Other information
Due to the nature of the role, it is a genuine occupational requirement that the post holder is a committed Christian and fully supports the objectives of the college.
All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment and staff will be required to be checked with the Disclosure & Barring Service (DBS).
Applicants must have the right to work in the UK.
To apply for this role, please send us your CV and a covering letter explaining how your skills and experience are relevant, and why you are the ideal candidate for this post.
(Applications will be reviewed on a rolling basis).
The client requests no contact from agencies or media sales.
Prospectus is delighted to be exclusively supporting a national health charity in the search for a Trusts and Statutory Officer.
The Trusts and Statutory Officer will join a collaborative Philanthropy and Partnerships team, and will play a crucial role in securing four and five figure grants from trusts and foundations. Supported by a Partnerships Manager and Prospect Research and Data Officer, this role will deliver excellent stewardship to donors.
To be successful as the Trusts and Statutory Officer, you will ideally have some experience within fundraising from trusts and foundations. You will be able to evidence excellent writing capabilities and stewardship of key relationships. Equally, you will be able to work both effectively with a team and independently at times.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.
Location is flexible, but the team often meet in the London offices once per month.
If you are interested in applying to this Trusts and Statutory Officer position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
A fantastic livery company focused on being a philanthropic force for good are looking for two Grants Officers to join their Philanthropy Team.
Location:City of London, 4 days in the office, 1 from home
Salary: £30k - £35k plus excellent benefits
Contract: Fixed Term – 18 months
As Grants Officer, you will support the Grants Programme Managers to deliver and develop grant-making programmes.
Key responsibilities include assisting in delivering and developing funding programmes that tackle disadvantage and improve opportunities for people facing disadvantage. Working closely with the Grants Programme Managers you will assist with shortlisting, assessment and processing of grant applications, developing relationships with successful grantees and assisting with monitoring and learning from funded work. You will develop your own portfolio of grantees and will be responsible for the preparation of papers and presenting these to the decision-making Committee.
The successful candidate will have knowledge and/or experience of working in or with the third sector and grant-making. You will be interested in philanthropy and the difference it can make to people’s lives and have an interest in the charity’s programme areas. Proven project management skills are key, as is experience of undertaking research, analysing complex information and writing reports.
This is a great opportunity to join an innovative, high-quality team who invest in opportunities to create positive change so that everyone has the chance to lead a fulfilling life.
If this sounds like you and you’re keen to hear more, please do get in touch ASAP!
Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Background
Social AF are experts in Social Media Moderation. We are incredibly proud to work with a large portfolio of regional, national, and international charities to protect and enhance their brand reputations online, as well as supporting them to deliver their virtual fundraising challenges which have collectively raised in excess of £20 million.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
-
Social Media Moderation
-
Facebook Group Moderation
-
Event set-up and supporter journeys
The continued growth of our Facebook Group Moderation service, led by our Head of Virtual Challenges, means that we are now on the lookout for a talented Virtual Challenges Manager to support the day to day runnings as well as the ongoing growth of this department.
Our Virtual Challenges Manager will support with the account management of our charity partners, manage our Virtual Challenges Officer and established moderation team, and ensure the smooth running of our events portfolio.
About the role
After a significant period of growth we are now looking to hire a Virtual Challenges Manager. The successful candidate will play an important role in managing relationships with our charity partners as well as the performance and development of our moderators.
We currently have a team of 30 Moderators and Team Leaders (self employed contractors) who work across a wide range of Social Fundraising Challenges. During peak times we can support up to 25 events in any one month.
You will be responsible for the day to day management of our team of talented moderators by monitoring their KPIs and performance, developing and implementing training, and taking an active role in the recruitment of new starters.
You will manage a portfolio of charity partner accounts to provide the best possible service and support, to maximise income generation and ensure challenges run to an exceptional standard.
You will also line manage our Virtual Challenges Officer, and work closely with them to ensure the smooth running of our events.
You will be expected to live our values and work together with our senior leadership team to support with the growth and evolution of Social AF as the go-to moderation agency for the third sector.
The ideal candidate will have a minimum of 3 years' fundraising experience and a minimum of 12 months’ experience of running a Facebook Challenge or Social Fundraising Portfolio.
It’s a really exciting time to join Social AF as we expand and grow our agency. The role will be suitable for an outstanding challenge events fundraiser who particularly enjoys building relationships and delivering work to an excellent standard
Please read the job description for further information, including a detailed job and person specification.
Please apply via the 'Quick Apply' function. You will be required to submit your CV and a short covering statement, and answer the following questions:
- What motivated you to apply for this role? (up to 300 words)
- Tell us more about your experience of managing a Social Fundraising portfolio , highlighting any direct experience with Facebook Challenges. (up to 500 words)
- Please share more about any line management experience you have. (up to 300 words)
The client requests no contact from agencies or media sales.
TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
Benefits:
- Salary: £30,000 per annum, depending on experience
- Employment type: 12-month FTC
- Hours: Full time, 35 hours per week
- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch
- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD
About the Organisation:
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.
The Role:
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.
Key Responsibilities:
- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.
Skills and Experience required:
- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body.
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities.
- Strong customer service and account management skills with experience in building relationships with stakeholders.
- Proficiency in Microsoft Office and experience with CRM systems.
Interviews:
- 2 stages
- 1st stage online
- 2nd stage in person (London)
- Week commencing 17th February 2025
To Apply:
- Covering letter
- No more than 2 pages of A4
- Addressing the required skills and experience listed above
- CV
Deadline for Applications:
- Monday 10th February 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
CREST is looking for a dynamic and creative individual to work with existing, and new, members of our mental health projects to design and produce a programme of activities, workshops and training opportunities, across the borough. The aim of the programmes being delivered in different venues across the borough is to ensure access is in line with the Borough's "15 minute Neighbourhood" plan and is not a barrier to community engagement.Every effort will be sought to recruit faciitators, with a lived experience of mental illness, either personally or as a carer, and support them to deliver the programme. All the work will have a strong focus on helping to prevent members needing increased access to overstretched primary and secondary care services by adopting a strong person-centred approach.
This new position offers a great opportunity to develop a much needed community service across the borough as well as find innovative activities/workshops that meet the mental, physical and social needs of residents who often are stigmatised and discriminated against because of their mental health condition.
Possessing excellent communication and organisational skills are essential - along with an ability to create and build new diverse programmes as identified by the projects members.
The client requests no contact from agencies or media sales.
We Are Survivors have multiple job roles available in our ever growing Community Services team.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for several new members of staff to help us achieve this.
You will help us to provide key services across Greater Manchester. The Community team is made of therapists, group, and community workers to support men and boys to access the services they need. The roles we are recruiting are to grow this from our central hub wider across Greater Manchester.
Your role will focus on developing and delivering a quality-assured, volunteer programme of therapeutic-based, community support activities to male victims/survivors of sexual violence, alongside the direct delivery of We are Survivors services. This role also involves scheduling appointments for survivors to attend and access services within the organisation.
The client requests no contact from agencies or media sales.