Information And Support Officer Jobs

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service, in this home based role. 

Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: S11232 Stroke Support Coordinator

Location: Home-based, Surrey. However, extensive travel will be required as part of this role (may include team meetings or other work related meetings)

Hours: Part-time, 21 hours per week (flexible working and job share applications welcomed)

Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)

Contract: Services are contracted, we there is currently funding for this contract until 31 August 2025

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 16 February 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 20 February 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.

• Provide personalised information, advice and support. 

• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage. 

• You will have excellent IT skills and demonstrate a flexible approach to your role. 

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities. 

• Setting up and running virtual groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role 

The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

For further information on what we do, our values and our generous benefits please visit our website.

Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.

About the Role

Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.

We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.

 Key responsibilities

1.         To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.  

2.    To manage any community consultants engaged as part of the programme, or working with project management partners.

3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.

4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.

5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.

6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.

7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.

8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.

9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.

10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.

11. To adopt our continuous improvement and learning ethos.

12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

13. To support and contribute to the implementation and delivery of SIB’s strategy.

14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

15. To work within the organisation's values, principles, and processes to achieve operational excellence.

Core competencies

• A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
• Excellent relationship management skills both with internal and external stakeholders.
• Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
• Effective time management.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Excellent customer service skills.
• Strong negotiation and influencing skills.
• Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
• Flexible and adaptable as a team player.
• Excellent attention to detail.
• Excellent written and verbal communication skills
• Commitment to equality, diversity & inclusion

Desirable competencies

• Understanding of the social investment or grant-making market in the UK
• Understanding of community energy schemes

This interesting role will support the theatre’s ambition to increase our revenue fundraising and development capabilities. In particular the post holder will be responsible for researching, cultivating, preparing applications for and stewarding Charitable Trusts and Foundations to raise funds for our Community and Outreach work and Play Your Part capital campaign. The focus will be on grants of up to £5,000. The post will also offer administrative support to the department focused on mid-level giving (Vanbrugh Supporters and Guardian Angels).

The post holder will be responsible for the accurate recording of income related to Trusts and Foundations, working closely with the Head of Creative Learning and Director of Development (DoD) to identify fundable propositions within the theatre. You will assist in the planning and delivery of donor events for Vanbrugh Supporters, Guardian Angels and current and potential Major Donors, helping to ensure a culture of continuous cultivation and engagement.  You will work closely with the DoD to enable the charity’s artistic, community and organisational aspirations.

This post is full time, though for the right candidate, a pro-rata 4-day equivalent will be considered.

POST HOLDER

You will be a strong writer and an organised, enthusiastic and hard-working individual. Ready to learn and very comfortable talking to a range of people, representing yourself as informed, intelligent, calm and knowledgeable member of the Yvonne Arnaud Theatre team. Never afraid to ask questions but equally enthusiastic about looking for your own solutions. We are a happy and driven team and hope to find someone who compliments these characteristics to join us in the Development Department.

DUTIES & RESPONSIBILITIES

Database and record keeping

· Assisting in the maintaining of donor records on the CRM.

· Recording and reporting on donor activity as directed.

· Responsible for maintaining financial data, and production of written and verbal reports as directed.

 

Office administration

· First point of contact for external enquiries.

· Internal liaison with the Marketing Office and Finance Office.

· Assist within the Development Department, carrying out other duties as reasonably required.  

· Administration of the Development Committee including minute taking.

 

Fundraising

· Write applications and evaluation reports to Trusts and Foundations for grants up to £5k in support of the theatre’s activity with a major focus on the work of the Creative Learning Programme.

· Assist with running fundraising appeals as required.

· Maintain records of funds applied for and grants awarded; manage a calendar of application and report deadlines.

· Work with the Marketing Office and Finance Office to provide funding information for promotional purposes and to report gifts and grants received.

· Researching prospective Trust and Foundation supporters and assist with the identification of potential sources of grant funding.

· As required, assist with the production of case for support literature for funding applications.

· Gather briefing and background information for face-to-face prospect meetings.

· Assist with cultivation and stewardship events as required.

· Assist with donor needs and requirements, including booking of tickets for shows for higher level Vanbrugh members and Major Donors.

· Working with the DoD and Fundraising Associate to increase the number and value of Vanbrugh supporters annually to agreed targets, ensuring regular communications with donors and Vanbrugh members to enable them to recognise the importance of their support including the quarterly newsletter, Centre Stage.

· Stewardship and cultivation of the Guardian Angels, the theatre’s regular giving scheme for lower-level donors. Working with colleagues aiming to increase the number of Guardian Angels annually and increasing their base level donations.

· Work with colleagues in Box Office, Marketing, Catering and Front of House in the facilitation of events for the department and encourage and support a culture of fundraising within the Theatre.

Other

· Demonstrate an understanding of the theatre’s values, ethos and mission and to promote these through everyday practice in the role.

· Comply with all legislative, regulatory and policy requirements as appropriate.

· Comply with the theatre’s Financial Regulations and financial management procedures.

· Observe the policies, procedures and practices of Health & Safety in all aspects of the role.

· Demonstrate the value and importance of equality and diversity in every aspect of the theatre’s work and show commitment through everyday practice in the role.

· Work in accordance with and promote the Theatre’s environmental sustainability policy and practices.

· Work continuously to improve individual knowledge, skills and behaviours for the current role and for the longer-term, gaining appropriate professional qualifications/accreditation and maintaining membership of appropriate professional bodies as appropriate.

· Participate in theatre events including when these are held in the evenings, at weekends or otherwise outside of normal working hours.

· Undertake such other duties as may reasonably be required from time to time

 

PERSON SPECIFICATION

Excellent organisational skills

Strong ability to prioritise tasks and adapt quickly to arising demands

A motivated self-starter able to meet project deadlines and achieve targets.

Commitment to working in a team environment

Strong numeracy and literacy skills.

Ability to represent the Yvonne Arnaud and its case for support with confidence and credibility. 

Excel and Microsoft word experience

CRM experience

KNOWLEDGE

Excellent and persuasive writer able to adapt style for a specific fundraising opportunity.

Basic financial skills & knowledge of financial processes.

An understanding of the arts and culture sector and its need for philanthropic support.

Ability to present a case for support in a Trust and Foundations fundraising arena.

GDPR knowledge

Knowledge of gift aid legislation.

QUALIFICATIONS

Maths and English GCSE, Level 5 or above

EXPERIENCE

Previous experience working in a fundraising team

Administrative experience

Minimum 1 year fundraising

Some experience fundraising from Charitable Trusts and Foundations

Knowledge of the charity sector

Events

PERSONAL QUALITIES

Attention to detail

Confident communicator, written and verbal

Ability to work on own initiative

Ability to multi-task

Good interpersonal skills

Trustworthy and able to handle confidential matters

Team player able to work productively with others.

How to apply

Application is by completing the Job Application Form, optional CV, covering letter and Equal Opportunities Monitoring Form on the theatre website.

The closing date for applications is 14th February 2025.

Interviews will take place throughout the process as applications are received meaning the recruitment process could end before eh closing date.

 

Data Protection – If you apply for a job or work experience at the Yvonne Arnaud Theatre, we will need to collect certain personal data and special category data as part of your application. By providing information within your CV and covering letter, you are consenting to its use for the purpose of processing your application and assessing your suitability to the position applied for. If your application is unsuccessful, our policy is to delete/destroy the application six months after the closing date. If we feel that your details would be useful to keep for a longer period, should an appropriate position arise in the future, we will seek your permission to maintain these records for longer than six months.

 

Notification – Whilst it is normally our policy to notify applicants as to the outcome of their application as soon as possible after the closing date, it is not always possible to do so. If you have not heard from us within four weeks of the closing date, please assume that your application has not been successful.

We’re looking to recruit a Marketing Campaigns Officer with experience in running marketing campaigns to proactively contribute to the development and delivery of our membership campaigns and communications and engagement activity.

This is an exciting new role within the organisation and will play a key part in helping CharityComms to grow and engage our network of more than 12,000 charity communicators. 

We are looking for a warm and self-motivated Engagement Officer to lead community and volunteer engagement, and manage our social media platforms at SOFT UK. In this position, you will engage with the existing SOFT UK community, strengthening and deepening this relationship. You will also build new relationships, thus building our community. You will also engage with volunteers, ensuring their volunteer journey is seamless and successful.

The ideal candidate will be an excellent communicator and be highly adaptable, happy to facilitate a video call with SOFT UK families in the morning, and then engage with volunteers in the afternoon! They will be self-motivated and confident to work from home.

SOFT UK       

The Support Organisation for Trisomy 13 and 18 UK (“SOFT UK”) is a not for profit charitable organisation structured as a charitable trust for the purposes of providing organisational support to those with first-hand experience of Trisomy 13/18 and other related disorders. The Board of Trustees (“the Board”) comprises the legal directors of the Trust. 

Main Responsibilities of the post

The Engagement Officer is responsible to the Charity Director for the management of engagement on behalf of SOFT UK, ensuring we are seen as professional, yet warm and welcoming to our service users.

In this role you will manage and maintain our social media strategy with support from our Communications Officer, seeking out new ways to communicate with our community.

These activities include, but are not confined to:

• Strengthening our relationship with current SOFT UK supporters, including families, fundraisers, and charity partners.
• Preparing, organising and facilitating regular video calls with SOFT UK families.
• Building new relationships, thus broadening our reach and impact.
• Engaging with SOFT UK volunteers through various media to ensure their volunteering experience is enjoyable and mutually beneficial.
• Working with the Charity Director and the Communications Officer to collaborate on content and engagement for Trisomy Awareness Month
• Working collaboratively to help organise SOFT UK Family Days.
• Work collaboratively to produce content for our SOFT UK social media channels and Youtube.
• Prepare detailed engagement activity reports.
• Develop our podcast/vlogcast strategy.
• Identify and attend relevant networking events and conferences, virtually and in person.

Furthering SOFT UK aims and objectives

• Be aware of the underlying principle of the charity’s work in ensuring that the needs and interests of SOFT UK’s families are fully recognised in all aspects of its work.
• Be aware of and comply with the organisation’s rules relating to Employment, Health & Safety and information security regulations.

On occasions the Charity Director may request the post holder to undertake other responsibilities consistent with those set out above. 

Person Spec

· Relevant experience in a similar role.

· Proven experience leading people or marketing is advantageous.

· Previous experience working in a 3rd sector organisation is advantageous.

· Strong knowledge of engagement practices and techniques.

· Outstanding written and verbal communication skills.

· Must be self-motivated, able to multitask and work well under pressure.

· Experience of using Zoom (or similar) would be beneficial.

FIT makes grants to organisations and provides individual fellowships for work that promotes sustainable transport as a universal basic right, reduces the environmental impact of our transport system, and reduces the dominance of the car in society. The Foundation also makes loans, repayable grants and equity investments to selected projects and innovations. For further information about our work and examples of our projects, please visit our website.

The Communications Officer will manage the Charity's communications activities including PR/press, the website and social media, as well as helping organise various events. We are looking for a highly motivated and experienced individual who cares passionately about achieving our aims. The role offers an opportunity to help shape the Foundation’s priorities and strategy, to be part of a movement for change, and to identify and work with some exceptional individuals and organisations. 

 JOB DESCRIPTION

1)   PR/ press:

• Promoting FIT and its work to a wider audience

• Publishing and promoting the work of FIT’s grantees, fellows and investees using blogs, social media, newsletters and press releases:

  • Communicating with grantees, fellows and investees to obtain relevant information

  • Drafting news articles for the FIT website and social media

  • Producing a quarterly newsletter detailing new grant awards, grantee news and upcoming events

  • Producing press releases and media articles

  • Liaising with external press and print media organisations

  • Creative use of other media as the post holder sees fit

• Creating a digital catalogue/ archive of all FIT-funded projects, fellowships and investments

• Adding FIT to directories of grant-giving organisations to allow us to be found by a wider audience.

2)      Website: 

• Maintaining and updating FIT’s website (in conjunction with the Executive Secretary & Grants Manager)

• Producing grant impact summaries for the individual project pages on the website using information provided in final project reports

• Adding missing past/ present funded projects to the website to create a complete online record of everything FIT has funded.

3)      Social media: 

• Managing FIT’s existing social media accounts including LinkedIn and X

• Setting up new social media accounts as necessary eg Facebook

• Drafting a social media policy for FIT.

4)   Events/ networking:

• Supporting the organisation of in person events and webinars to showcase the projects, fellowships and social investments which FIT supports, and to enable networking amongst those supported by FIT (in conjunction with the Executive Secretary & Grants Manager and Events Manager)

• Creating virtual sub-groups of grantees and fellows to further enable networking opportunities.

5)    Other: 

• Opportunity for drafting a communications strategy

• Other communications tasks from time to time as deemed reasonable by the trustees and Executive Secretary & Grants Manager.

PERSON SPECIFICATION

The Communications Officer will actively and passionately promote the work of the Foundation and will be aligned with the aims of FIT, which are public transport as a universal basic right, reducing the environmental impact of our transport system, and reducing the dominance of the car in society.

Skills and competencies

• Excellent copywriting skills and experience in drafting copy for technical and non-technical audiences in a variety of formats, including web, social media, news articles, press releases, formal reports, etc (E)

• Experience in web editing using WordPress (E)

• Ability to work and liaise with a wide range of people (E)

• Accuracy and excellent attention to detail (E)

• Ability to work independently under own initiative (E)

• High level organisational and administrative skills (E)

• IT skills: competent in the use of Google Workspace, Zoom and social media, etc (E)

Knowledge and experience

• Experience of working in a communications role (E)

• Experience of working with social media (E)

• Experience of working with mainstream media (E)

• Familiarity with the charitable, not-for-profit or campaigning sector (E)

• Experience of working within a committee environment, for example, with a board of trustees or elected members (D)

• Interest in and support for sustainable transport (E)

• Knowledge of the sustainable transport sector (D)

E = Essential; D = Desirable

To apply for the role, please submit your CV and a covering letter (maximum 2 sides A4) outlining your relevant skills and experience, together with details of how you fit the requirements of the person specification. The deadline for applications is 23:55 on Friday 14th February 2025.

Are you a detail-oriented professional with a strong background in quality assurance?

TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
 
Benefits: 

- Salary: £30,000 per annum, depending on experience
- Employment type: 12-month FTC

- Hours: Full time, 35 hours per week

- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch

- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD

About the Organisation: 

Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.

The Role: 

As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.

Key Responsibilities: 

- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.

Skills and Experience required: 

- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body. 
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities. 
- Strong customer service and account management skills with experience in building relationships with stakeholders. 
- Proficiency in Microsoft Office and experience with CRM systems. 

  
Interviews: 

- 2 stages

- 1st stage online
- 2nd stage in person (London)

- Week commencing 17th February 2025

To Apply: 

- Covering letter

- No more than 2 pages of A4
- Addressing the required skills and experience listed above

- CV

Deadline for Applications: 

- Monday 10th February 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Comradeship and sense of community are among the key elements of the health and wellbeing package enjoyed by residents of the Royal Hospital Chelsea – the Chelsea Pensioners.  Our Veteran’s Outreach programme launched in late 2022 with the aim of extending this offer to the wider veterans’ community in the Greater London region and we have successfully built our own network of older veterans from all three services who, as ‘Out Pensioners’, regularly attend events, activities and Drop Ins at the Royal Hospital Chelsea. We seek to expand our programme beyond Greater London and will start by focusing on the 8 counties of the Southeast region as a pilot scheme which, in due course, we intend to duplicate in other regions.

The Regional Veterans Outreach Officer is vital to bring our expansion plans to fruition. They will be expected to help plan, develop and deliver the regional programme with the aim of reducing social isolation and loneliness in older veterans by leveraging the unique experience of our Chelsea Pensioners and our delivery partners.

In support of the Head of Veterans Outreach they will be required to assist in the planning and delivery of activities and events designed to attract an older cohort of veterans.  This will include establishing and maintaining relationships with local delivery partners (DPs), helping in the recruitment and oversight of a network of volunteers in the 8 x counties and with these DPs and volunteers identify and locate veterans who might benefit from our programme.

The ideal candidate will be selfless, service orientated, full of enthusiasm and initiative, and equipped with the people skills that will make you a natural networker and a hit with our older veteran community. Experience of the Armed Forces community and/or working with older people will be highly advantageous and you will be expected to be familiar with the region in which you will be working. Experience of managing volunteers is also desirable. You will thrive on a high degree of autonomy and making a positive impact on the veterans we support.

The post holder will be expected to travel extensively around the South East region, including overnight stays. A clean, full driving licence is essential. The successful candidate will require Disclosure Barring Service (DBS) clearance.

If you think you have the requisite skills and experience then we are keen to hear from you.

This is a full time role working an average of 41 hours per week.  The salary range for this post is £33,000 - £38,000.

If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

Fight for Peace is a sport for development charity based in Newham, London. At its core, it is a boxing and martial arts academy with a whole range of in-house youth support services under one roof. Not only Fight for Peace works directly with young people, it also trains and supports grassroots sports clubs in adopting a sports-for-development approach to their sport of physical activity across the UK. 

In April 2022, Fight for Peace became one of 120 Sport England Systems Partners. The aim is to deliver system-wide change against Sport England’s 10-year strategy, “Uniting the Movement”, to level up access to sport and physical activity across the country. One of the goals of this programme is to increase the engagement of under-represented and under-served groups in sports and physical activity.

Through the provision of training and tailored support, Fight for Peace believes it can continue to help local clubs to better engage young people from diverse backgrounds and increase participation among marginalised communities. Fight for Peace is currently developing a portfolio of training and capacity-building resources

This is an exciting new chapter for Fight for Peace as we broaden our work to include a wide range of sports beyond boxing and martial arts. 

Purpose of the role: 

1. Partnerships: Build strong partnerships with National Governing Bodies (NGBs) and organisations that work with large networks of sports clubs to reach more clubs and expand training opportunities. 

2. Club Engagement: Achieve high numbers of grassroots sports clubs trained in the Fight for Peace methodology. 

3. Club or Coach Adoption: Support clubs in integrating the Fight for Peace methodology into their ongoing operations to ensure long-term impact.

4. Gather Insights: Collect feedback and insight from clubs and partners to help improve existing training and develop new, relevant training programs.

The Life Champions Course 

Fight for Peace has, with UK Coaching, developed a transformational online course for coaches, called Life Champions. The Fight for Peace Life Champions course is an online course for sports coaches who want to learn how to use their sport as a tool for youth development.  It is designed to help coaches expand their impact to include supporting the personal development of young people.

Please read the attached job description for more details.

Conferences & Housekeeping Managerop

We are looking for a proactive and friendly person to be our new Conferences and Housekeeping Manager. The successful applicant will take responsibility for delivering high standards of hospitality and service for all guests, students and residents, for promoting our conference facilities with potential and existing users and for the smooth and effective functioning of our Conferences and Housekeeping department.

The appropriate person for the role should have strong communication skills, be a good team player and have the ability to work in a changing environment, as well as having a vision to promote and develop Conferences as part of the mission of the College.

All Nations Christian College is an intercultural Bible and Mission College whose purpose is to cultivate biblically rooted, hope-filled and culturally relevant engagement with God’s mission by training and equipping disciples of Jesus Christ in partnership with the global church.

Hours:                        Full time of part time (30 - 37.5 hours negotiable)

Line Manager: Head of Operations

Responsible for: Housekeeping & Duty Officer, (Conferences & Housekeeping Assistants and Casual staff in absence of Housekeeper & Duty Officer)

Team: Operations

Location: Easneye site, Ware (accommodation is available on site if required)

Salary: £24,600 pro rata per annum

Start:                          January 2025 or as soon as possible

 

Working Conditions

Hours of work: This role will be full time or part time (30 - 37.5 hours per week negotiable). Working hours at college are 8.40am - 5.10pm. However, a degree of flexibility is required in case of emergencies and to fit in with the arrival of guests and new students. Occasional weekends and evenings required.

Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

Benefits

 §  Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
 

§  Life Assurance of three times salary  
 

§  Employee Assistance Programme

§  30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days.
 

Other information

Due to the nature of the role, it is a genuine occupational requirement that the post holder is a committed Christian and fully supports the objectives of the college.

All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment and staff will be required to be checked with the Disclosure & Barring Service (DBS).

Applicants must have the right to work in the UK.

We’re recruiting for a passionate individual to help us secure vital funds and build strong connections to support Home-Start Bracknell Forest. As our Fundraising and Engagement Officer, you will play a central role in generating income from Trusts, Foundations, businesses, donors, and the local community. Ideally, you’ll bring experience in fundraising, but we’re committed to supporting the right candidate to succeed in this exciting role.

You’ll work closely with the Scheme Manager and Fundraising Trustee to implement innovative fundraising strategies, promote our work across various media platforms, and engage with stakeholders to raise awareness of our mission. This is a fantastic opportunity to make a real impact, enabling the continuation and expansion of our services that support local families in need.

Salary: £35,850 - £36,493 (London) / £31,994 (National) per annum
Hours: 35
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + three closure days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

Due to internal promotion, an exciting opportunity has arisen at the National Housing Federation (NHF) for a Policy Officer to work on significant areas of housing policy including housing management and homelessness. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.

Interested in applying your skills and knowledge to influence housing policy and working in a fast-paced environment?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Playing a key role in the work of the policy team – creating briefings, working closely with our members and helping to develop policy ideas and solutions.
- Engaging with members and stakeholders to identify and respond to opportunities and challenges facing the housing sector, now and in the future.
- Keeping up to date with the current policy environment, latest thinking and issues that impact housing.
- Providing policy input, support and advice to other parts of the NHF through events and project groups.

 
The successful candidate will be able to demonstrate:

- An understanding of the processes of policy development, and experience of working in a policy team.
- Experience of building and developing relationships with stakeholders.
- Strong analytical and communication skills.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 9 February 2025
Interview date: 19 and 25 February 2025

Organization: Right To Play UK

Department/Division: UK National Office

Reports to: Head of Communications and Engagement

Work Location: London, UK (Our office is based in Kennington.)

Work Arrangement: A combination of a minimum of 2 in-office days per week, and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department

Authorized to work in: UK (Eligible to work legally without work visa sponsorship)

Target Hiring Salary: GBP 32,000 – 34,000 per annum (depending on experience)

Target Start Date: As soon as possible

Contract Duration: Permanent, full-time

Application Closing Date: 5 February 2025 23:59 GMT - Please note that applications will be reviewed on a rolling basis, you are encouraged to apply as soon as possible.

 

ABOUT US:

We reach millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

Established in 2000, Right To Play reaches children through experiential programming in 14 countries across Africa, Asia and the Middle East. These programmes are supported by our global offices in Toronto, Canada; London, UK and seven national offices across Europe and North America. 

Right To Play UK is a charity registered in England and Wales and in Scotland, which works in partnership with Right To Play International to raise funds and awareness across the UK.

 

OUR CULTURE:

• Accept Everyone – Be intentional about inclusion
• Make Things Happen – Seek opportunities to lead and innovate
• Display Courage – Act with integrity
• Demonstrate Care – Look after yourself and one another
• Be Playful – Have fun at work

Please visit our website to learn more about who we are and what we do, and watch this video to find out about the five pillars of our Culture Code.

 

ROLE SUMMARY:

Right To Play UK is seeking a driven and creative Communications and Engagement Officer to help achieve our ambitious plans to build Right To Play’s profile and supporter base, during an exciting period of growth for the organisation. The role will focus on delivering compelling communications and campaigns to our key audiences, building brand awareness, engaging supporters and boosting fundraising to help transform the lives of millions of children across our global programmes.

This is an exciting time to join Right To Play, as we celebrate our 25th anniversary in 2025 and continue our plans for growth in the UK, following our most successful year for fundraising in 2024. You will play a key part in helping to achieve our plans, with numerous training and development opportunities and the scope to drive forward creative communications and campaigns.

The Communications and Engagement Officer will need to work additional hours as required at events and business meetings (with TOIL provided).

WHAT YOU’LL DO:

#1: Communications (50% of Time):

• Support the delivery of RTP UK’s communications strategy, working closely with the Head of Communications and Engagement and Digital Lead.
• Plan and deliver a programme of communications and campaigns to reach our key external audiences, designed to raise funds and brand awareness, engage new audiences and build support.
• Working with the Head of Communications, Digital Lead and colleagues in the Global Communications Team, oversee the production of compelling content and updates for RTP UK digital channels (social media, website and email marketing), leading on the day-to-day management of these channels.
• Produce articles, news updates, blog posts, media releases, case studies, briefings, statements and other communications materials, as required.
• Support the development of RTP UK’s Ambassador programme, including building new relationships with high-profile individuals, including celebrities and influencers, and strengthening support among existing Ambassadors through stewardship and engagement.
• Advise and support colleagues across RTP UK teams on fundraising communications connected to our partnerships, events, relevant donor engagement activity and other initiatives.
• Alongside the Head of Communications and Engagement, represent the UK office on the Right To Play global comms group and digital marketing group, as well as other external events where required.

#2: Fundraising and Engagement (35% of Time):

• Oversee community fundraising activity, including challenge events and runs (such as the London Marathon), identifying opportunities to engage new supporters and grow income, and supporting participants in their fundraising journeys.
• Develop and deliver activity aimed at building awareness and support among UK schools and universities, creating engagement opportunities and campaigns to drive fundraising, including producing impactful marketing materials and resources.
• Work alongside the Head of Communications and the UK team to develop Right To Play UK supporter engagement, expanding our network and retaining existing supporter relationships.
• Support the team on the coordination, stewardship and delivery of Right To Play UK’s fundraising events (including the annual Sports Quiz).
• Support the delivery of fundraising campaigns, including relevant communications activities, working with the Right To Play UK team.
• Collaborate with the Head of Fundraising and Head of Partnerships on cross-functional initiatives to amplify fundraising impact.
• Work with colleagues in the UK team to refine and improve our digital supporter journey and fundraising processes.

#3: Policy and Influencing (10% of Time):

• Contribute to the delivery of RTP UK’s policy and influencing strategy, supporting on research, briefings, statements and events to engage key stakeholders among international organisations, political groups and other influential bodies.

#4: Other Tasks as Assigned (5% of Time)

• Manage occasional interns, volunteers and students on work experience placements to support the work of the communications team.
• Liaise with external suppliers, such as freelancers and consultants, photographers/videographers, printers and design agencies.
• Other responsibilities as assigned

___________________________________________________________________________________

WHAT YOU’LL BRING (ESSENTIAL):

EXPERIENCE:

• Experience of working in a fundraising communications team or similar, with a proven track record of communicating effectively with a range of external audiences.
• Experience developing media releases, multimedia content, supporter communications and marketing materials.
• Experience in producing and delivering content across digital channels (email marketing, website content management and social media).
• Experience of adhering to organisational brand guidelines and style guides.
• Experience supporting events communications and/or supporting fundraising event objectives.
• Experience working within a charity or international development organisation.

COMPETENCIES/PERSONAL ATTRIBUTES:

• Excellent written English communications skills, with the ability to engage existing supporters and new audiences and a high attention to detail for writing professional external communications
• Outstanding interpersonal skills and the ability to deal sensitively and diplomatically with a variety of people, internally and externally.
• Excellent organisational and time management skills, with the ability to manage a varied workload and balance conflicting priorities.
• Ability to work flexibly and collaboratively in a team, with enthusiasm and commitment.
• Understanding of and commitment to the aims and values of Right To Play.

KNOWLEDGE/SKILLS:

• Proficient in using Microsoft Office (Word, Excel and PowerPoint).
• Proficient in using website content management systems, email marketing tools, CRM software, and design/editing software, such as Canva and Adobe products.
• Knowledge of UK charity fundraising regulations and Data Protection legislation.

LANGUAGES:

• Fluent in both spoken and written English

WHAT YOU’LL GET:

The opportunity to collaborate with an innovative global team who are passionate about working with children and youth. You will gain experience working for a globally recognized organization with a healthy culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care and be playful). You will be immersed in an environment where learning and development is encouraged and valued, and “play” is appreciated as a core avenue to building community.

• Flexible work arrangements (e.g. work from home and flex hours)
• 25 days annual leave plus bank holidays per year
• 5 personal learning and development (L&D) days per year
• 5% employer pension contributions
• Income protection
• Life assurance
• Maternity/paternity/parental leave top up and support
• Annual learning week
•  Annual staff recognition awards
• Opportunity to connect with employees across our offices
• Opportunity to engage in global projects and initiatives
• Wellness programs
• Playful activities and events (e.g. Summer and Winter socials, monthly office events)

HOW TO APPLY:

If you are interested in applying for this position, please apply with your resume and cover letter in English via the application link.

While we thank all applicants for their interest, only those selected for interviews will be contacted. Please note that applications will be reviewed on a rolling basis, you are encouraged to apply as soon as possible.

 

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. As such, we encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play. We offer a family-friendly environment that allows for flexible work arrangements in order to support staff diversity and ensure a healthy work-life balance.

We are a child-centered organization. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory basic DBS check as a condition of employment.

We value and promote a culture of diversity, equity, inclusion, and belonging. Should you require any accessibility related accommodations or specific adjustments to ensure fair and equitable access throughout the recruitment and selection process, and thereafter, please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Town Clerk and Responsible Financial Officer

Tiverton Town Council in Mid Devon is seeking to appoint an innovative, forward-thinking and highly proactive Town Clerk and Responsible Financial Officer to drive the Council forward into an exciting new period in its evolution, following the retirement of the Council’s current Clerk.

Working Hours: Full time, 37 hours per week, flexible hours including regular evening meetings and occasional weekends

Benefits: Flexible working, pension scheme, 23 days annual leave plus bank holidays and two statutory days’ leave to be taken between Christmas and the New Year, training and development, annual appraisal scheme, generous sick pay/ maternity/paternity/adoption/shared parental leave schemes

The Council is responsible for a range of assets and services across the town and is hoping to substantially increase that range in the future. Currently, the Council has a budget of £588,163 and employs just over 3.5 full-time equivalent staff. The Council does not currently have an adopted strategic plan; the new postholder will lead on the creation of one and then deliver the objectives of it together with staff, elected councillors, residents and local stakeholders. A key role at the earliest opportunity after appointment will also be to ensure the Council’s staffing structure is suitable for the growing Council as it moves forwards to meet not just devolution challenges but also the aspirations of the Council, ensuring the very best services and facilities are provided for the residents and visitors of the town.

This post will be at the forefront of ensuring that the town sees not just a continuation of services but a continuous improvement. The postholder needs to embrace change and growth and meet all the aspirations which the elected councillors have for Tiverton. The Town Council is a forward-thinking organisation which values innovation, community, and growth. Here, you’ll find an environment where your ideas matter, where you’ll be empowered to bring positive change, and where your impact will be felt by thousands of residents.

Applicants must be able to demonstrate that they have relevant management and strategic experience – a track record of success in a senior role, experience of managing budgets, service achievement and innovation, commitment to public service, be motivated, community-focused, and possess sound communication skills. It is not essential that candidates have experience in local government, but they must be committed to obtain the Certificate in Local Council Administration (CiLCA) within the first year of employment if they do not already hold it.

Tiverton Town Council is committed to equality of opportunity and actively welcomes applications from all sections of the community. A relocation package may be agreed for the right candidate.