Information And Advice Caseworker Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Title: Crisis at Christmas Locum Move on Support Workers (Hotels)
Contract: Casual worker from mid- December 2024 to mid- January 2025 – a minimum of three shifts between Monday 23 Dec 2024 and Monday 6 January 2025
Pay: £20 per hour over four, 8-hour shifts (£30 per hour on Bank Holidays – 25, 26 December and 1 January)
Locations: Crisis at Christmas hotels will be operating from the locations below:
· Corus Hotel, Hyde Park, W2 3LG
· Corner Hotel, Aldgate, E1 1EE
· Good Hotel, Docklands, E16 1FA
A fantastic locum opportunity for support workers who have front line experience supporting rough sleepers. You will be working with guests in Crisis at Christmas hotel accommodation to establish move-ons and next steps after the project closes.
Whilst it is not possible to find an immediate housing solution for everyone in the hotels, we aim to give advice and next steps to every guest who stays with us. The Crisis at Christmas project benefits from huge support from the GLA and local authorities, drug & alcohol services and SIAS immigration lawyers from each of the 5 subregions. There is a huge opportunity at Christmas to engage clients who do not usually connect with services, and this is reflected in the offers of support they receive.
You will be employed directly by Crisis during this period, for this reason any applications must be with permission from your current employer which must be sought and cannot be assumed.
Experience required
· Demonstrable experience of working directly with rough sleepers (e.g., in outreach, day centres, turnaround hubs or similar services)
· Good knowledge of voluntary sector services and statutory rights of homeless people
· Ability to deal flexibly with a broad range of clients, and with challenging behaviour.
· Striving for equality of opportunity in the context of rough-sleeping and homelessness
· Current registered CHAIN user
Shifts
Shifts will be 10am – 6pm and Move On support Locum workers must commit to a minimum of 4 shifts to be accepted into the role.
You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Lead Worker (Intensive Case Management), you will deliver intensive, person-centred, and holistic support to people who are disadvantaged and need significant support to end their homelessness. You will be collaborating with internal and external colleagues to meet people’s immediate, acute needs and to support them to start taking steps towards ending their homelessness.
We take a bold approach to supporting people and adapt our ways of working when needed to ensure that we are providing impactful, equitable service giving everyone a fair opportunity to receive the support they need. We help people to challenge barriers put up by the system. This is an incredibly varied role as you will offer practical support such as help to attend external appointments, open bank accounts, and obtain IDs, but you will also work closely with our internal clinical psychologists to help your members to recognise their strengths and build resilience.
About you
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You have experience supporting people with complex trauma and multiple needs including mental health, physical health and substance misuse difficulties, a history of multiple exclusion and social isolation.
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You have worked within a relevant sector which could include domestic violence, women’s services, migrants’ services, probation, or health services.
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You have knowledge of relevant housing, homelessness, social care, and welfare legislation.
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You work reflectively and welcome learning through continuous improvement.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 13 October 2024 23:55
Interview date and location: Monday 28 and Tuesday 29 October at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Holloway Road, London
Ref ECA- 241
Are you a proactive, compassionate and collaborative individual with a proven record of successfully supporting young people into sustainable employment and working with young people who have learning difficulties, disabilities, mental health and/or have spent time in care?
If so, join St Giles as an Employment Caseworker, where you will support the delivery of a high-level service that provides a programme of engagement, advocacy and support to vulnerable young people who may have multiple and complex barriers.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24 year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
About this key role
As an integral part of an energetic and highly motivated team, our successful candidate will be responsible for engaging, motivating, advocating for, and supporting a caseload of young people experiencing a range of barriers, including involvement with the Criminal Justice System, gang involvement/ risk of, substance misuse and/or learning difficulties to achieve set engagement and employment targets.
You will achieve this by developing and delivering engaging one-to-one and group customised support that will enable young people to overcome their employment and wider barriers as well as helping them to progress with their personal goals and ambitions. We will also count on you to engage employers and to develop and maintain effective working relationships with them and to work collaboratively with local agencies.
What we are looking for
- Experience of working on a target driven project, and a proven ability to manage a caseload and achieve individual set targets for engagement, training, apprenticeship and employment targets
- Experience of engaging young people via outreach and promotion
- Level 3 Advice and Guidance qualification or equivalent
- The ability to engage and support young people who face multiple and complex barriers to employment
- In-depth knowledge of the issues faced by the client group in accessing and sustaining employment
- Excellent interpersonal, relationship-building and communication skills, both verbal and written
- A flexible, professional and adaptable approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 11pm on 04 October 2024.
Full-time (35 hours pw) - evening and weekend flexibility required as this service operates 9am-8pm during the week and 9am-12pm Saturday and Sunday
Newham University Hospital
Ref: EDSCN-241
Are you a proactive, driven and empathetic individual who is passionate about supporting and uplifting children and young people and want to make a difference within the community for the betterment of children and young people? Do you have an understanding of the challenges that are faced by some young people and of dominate youth culture?
If so, join St Giles as a Specialist Caseworker embedded into a multi-disciplinary team within the Emergency Department of Newham Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Specialist Caseworker, you will provide peer supervisory support to the team within the wider hospital-based services, which includes deputising for the Senior Caseworker when required, and support the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. You will develop and maintain an up-to-date and accurate resource of suitable onward referrals and develop and maintain strong relationships with both clinicians and hospital staff and with other services in the hospital, i.e. CAMHS, IDVA, COMPASS.
We will count on you to identify and assess young victims of violence, producing support and risk management plans based on these assessments, and to provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, which will see you provide practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, and appearing in court.
What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children
• Experience of providing support, advice and advocacy
• Substantial experience of assessing the needs of young people at risk of significant harm
• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project
• Experience of using support plans, to enable people to successfully access support services
• Substantial experience of engaging successfully with ‘challenging’ young people
• Excellent IT, prioritisation, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: Monday 30th September @ 11:45pm
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Location: To cover North Wales police force area
Working pattern: Work from home with some travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within your region.
There is an expectation that you will spend some time working from one or more than one of the following police stations, depending on your home location:
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LLAY
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ST ASAPH
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LLANDEGAI
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BLEANAU FFESTINIOG
Further details will be provided at interview.
Who we are
We are Brake, the national, acclaimed road safety charity which provides the National Road Victim Service (NRVS). We have been supporting victims of the carnage on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives.
A rare and exciting opportunity to help us to help others
Did you know that every 20 minutes, someone is killed or seriously injured on our roads? The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time.
The National Road Victim Service is growing, allowing us to reach greater numbers of people in need and building upon our well-established foundation to create an enduring legacy. To support this growth we’re looking for a dedicated caseworker to become part of our enthusiastic, energised and dynamic team, delivering world-class support services to people at a time when they are most vulnerable.
This is definitely not the average 9 to 5 job, and it is not every day that opportunities like this come along. You could be playing a significant part in our commitment to roll out our clinically developed, trauma informed support services across the country, making a positive contribution to the lives of those traumatically bereaved or seriously injured as a result of road traffic collisions.
What we offer
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36 days holiday (including bank holidays, pro rata for part-time working patterns)
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Employee Assistance Programme
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Flexible working
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Ongoing support including regular independent clinical supervision sessions
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Be an essential part of a skilled, dedicated and friendly team with a knowledgeable and engaged Board of Trustees
Who you are
We need energised, self-starters who are passionate about helping others, to join our fantastic team.
We are looking for people who have a background in providing emotional support and practical research and advocacy for vulnerable people after a serious psychological trauma such as the death of a loved one in violent circumstances.
Specifically we are seeking candidates with:
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experience of frontline care for people in crisis with acute vulnerabilities and risks (desirable but not essential)
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comprehensive understanding of the processes involved in the criminal justice system (desirable but not essential)
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research and advocacy skills – you get crucial things done through liaison with external agencies
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significant resilience, and willingness to be professionally developed and clinically supervised
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a full UK driving licence, with access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses).
Candidates must be able to speak Welsh. You will be expected to support families who are first language Welsh.
We are interested in receiving applications, not to the exclusion of others, from candidates with experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
Experience gained in the following kinds of roles tends to transfer well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area.
The greatest reward comes from knowing you have made a real positive difference to someone’s recovery from psychological trauma, and the emotional or practical challenges presented by their sudden bereavement or serious injury.
If you are seeking out a new challenge and think you have the skills, passion, and commitment that we are looking for, we would be interested in hearing from you.
About the team and how we work
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Brake actively promotes equality, diversity, and inclusion. We employ based on skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation
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The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered. Additional police vetting may also be required (TBC)
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Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
Gweithiwr Achos Lleol (Gogledd Cymru) – Yn siarad Cymraeg
Oriau: 29 awr (4 diwrnod yr wythnos) rhwng 08:00-18:00
Hyd cytundeb: Tymor penodedig 12 mis (gyda'r posibilrwydd o estyniad yn dibynnu ar gyllid)
Cyflog: £20,800
Lleoliad: Cwmpasu ardal Heddlu Gogledd Cymru
Patrwm gweithio: Gweithio o'r cartref gyda rhywfaint o ofyn teithio. Bydd disgwyl i chi gyflawni gwasanaeth wyneb yn wyneb i gleientiaid yn eu cartref eu hunain neu fan cyfarfod diogel o fewn eich rhanbarth.
Mae disgwyl y byddwch yn treulio rhywfaint o amser yn gweithio o un neu fwy nag un o'r gorsafoedd heddlu canlynol, yn dibynnu ar lle rydych yn byw:
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LLAI
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LLANELWY
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LLANDYGAI
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BLAENAU FFESTINIOG
Ceir manylion pellach yn y cyfarfod.
Pwy ydym ni
BRAKE ydym ni sef yr elusen diogelwch ffyrdd glodwiw genedlaethol sy'n darparu Gwasanaeth Cenedlaethol Dioddefwyr y Ffyrdd (NRVS). Rydym wedi bod yn cynorthwyo dioddefwyr lladdfeydd ar ein ffyrdd ers 1995. Rydym hefyd yn ymgyrchu am newid cadarnhaol er mwyn atal gwrthdrawiadau yn y dyfodol ac achub bywydau.
Cyfle prin a chyffrous i'n cynorthwyo ni gynorthwyo pobl eraill
Wyddoch chi fod rhywun yn cael eu lladd neu eu hanafu'n ddifrifol ar ein ffyrdd bob 20 munud? Mae effaith hynny ar unigolion a'u teuluoedd ehangach yn fawr a phellgyrhaeddol a gall ddigwydd i unrhyw un ohonom ni, unrhyw bryd.
Mae Gwasanaeth Cenedlaethol Dioddefwyr y Ffyrdd yn tyfu, gan ganiatáu i ni gyrraedd mwy o bobl mewn angen ac ychwanegu at ein sylfaen sydd wedi hen sefydlu er mwyn creu gwaddol parhaol. Er mwyn cynorthwyo'r twf hwn, rydym yn chwilio am weithiwr achos penderfynol i ddod yn rhan o'n tîm brwdfrydig, egnïol a dynamig, gan gyflawni gwasanaethau cymorth o'r radd flaenaf i bobl ar adeg pan maent fwyaf bregus.
Nid yw hon yn swydd 9 tan 5 gyffredin, ac nid ydy cyfleoedd fel hyn yn dod bob dydd. Gallech fod yn chwarae rhan sylweddol yn ein hymrwymiad i gyflwyno ein gwasanaethau cymorth trawma ledled y wlad sydd wedi'u datblygu'n glinigol. Gallech wneud cyfraniad cadarnhaol i fywydau pobl sydd wedi profi galar trawmatig neu wedi'u hanafu'n ddifrifol oherwydd gwrthdrawiadau traffig ffordd.
Yr hyn rydym yn ei gynnig
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36 diwrnod o wyliau (gan gynnwys gwyliau banc, yn ôl yr un gyfradd am batrymau gweithio rhan amser)
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Rhaglen Cymorth Gweithwyr
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Gweithio hyblyg
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Cymorth parhaus gan gynnwys sesiynau goruchwylio clinigol annibynnol rheolaidd
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Bod yn rhan hanfodol o dîm sgilgar, penderfynol a chyfeillgar gyda Bwrdd Ymddiriedolwyr gwybodus ac ymroddedig
Pwy ydych chi
Rydym angen pobl egnïol a mentrus sy'n frwdfrydig ynghylch cynorthwyo pobl eraill i ymuno â'n tîm ffantastig.
Rydym yn chwilio am bobl sydd â chefndir mewn darparu cymorth emosiynol ac ymchwil ac eiriolaeth ymarferol i bobl fregus ar ôl trawma seicolegol difrifol fel marwolaeth anwylyn mewn amgylchiadau treisgar.
Yn benodol, rydym yn chwilio am ymgeiswyr gyda:
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profiad o ofal rheng flaen i bobl mewn argyfwng gyda bregusrwydd a risgiau dwys (dymunol ond nid hanfodol)
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dealltwriaeth gynhwysfawr o'r prosesau o dan sylw yn y system cyfiawnder troseddol (dymunol ond nid hanfodol)
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sgiliau ymchwil ac eiriolaeth – rydych yn cwblhau pethau hanfodol drwy gysylltu gydag asiantaethau allanol
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cadernid sylweddol a pharodrwydd i gael eich datblygu'n broffesiynol a'ch goruchwylio'n glinigol
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trwydded yrru lawn o'r DU, gyda mynediad at eich cludiant eich hun ac yn barod i'w ddefnyddio at ddibenion gwaith (rydym yn ad-dalu costau teithio).
Rhaid i ymgeiswyr allu siarad Cymraeg. Bydd disgwyl i chi gefnogi teuluoedd sy'n iaith gyntaf Gymraeg.
Mae gennym ddiddordeb derbyn ceisiadau gan ymgeiswyr gyda phrofiad o gynorthwyo pobl sydd wedi dioddef galar sydyn neu brofiad o weithio gyda phobl gyda bregusrwydd dwysach. Nid yw hyn yn eithrio pobl eraill gyda llaw.
Mae profiad yn y rolau canlynol yn tueddu trosglwyddo'n dda i rôl gweithiwr achos yn Brake: heddlu, rolau o fewn y system cyfiawnder troseddol, swyddog cyswllt teuluoedd, cwnselydd, profiad mewn gofal iechyd a chymdeithasol neu brofiad blaenorol fel gweithiwr achos mewn unrhyw faes.
Daw'r wobr fwyaf o wybod eich bod wedi gwneud gwahaniaeth gwirioneddol gadarnhaol i adferiad rhywun o drawma seicolegol, a'r heriau emosiynol neu ymarferol a brofir gan eu galar sydyn neu anaf difrifol.
Os ydych yn ceisio her newydd ac yn meddwl fod gennych y sgiliau, angerdd a'r ymrwymiad rydym yn chwilio amdano, byddem â diddordeb clywed gennych chi.
Hanes y tîm a sut rydym yn gweithio
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Mae Brake o hyd yn hyrwyddo cydraddoldeb, amrywiaeth a chynhwysiant. Rydym yn cyflogi ar sail sgiliau a phrofiad ymgeiswyr, waeth beth fo oedran, anabledd (gan gynnwys anableddau cudd), rhywedd, hunaniaeth rhywedd neu ailbennu rhywedd, priodas a phartneriaeth sifil, beichiogrwydd a mamolaeth, hil, crefydd neu gred neu gyfeiriadedd rhywiol.
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Bydd gofyn i'r ymgeisydd llwyddiannus fynd drwy broses fetio DBS uwch oherwydd natur sensitif y gwasanaeth a gyflawnir. Efallai bydd angen fetio heddlu ychwanegol (i'w gadarnhau).
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Dalier sylw nad ydym yn derbyn ceisiadau gan droseddwyr traffig difrifol oherwydd natur ein gwaith. Mae gweithwyr yn destun gwiriadau trwyddedau gyrru.
Er mwyn ymgeisio
Cyflwynwch eich CV a llythyr eglurhaol sy'n dangos yn glir fod gennych yr hyn sydd ei angen er mwyn cyflawni'r rôl heriol a gwerthfawr hon
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Location: Various London Boroughs – Barnet, Bexley, Camden, Enfield, Haringey, Islington, Lambeth, Tower Hamlets, Westminster, Waltham Forest
Salary: Salary Band 2.3- £30,765.38 per annum, pro rata.
Hours: 37.5 hours per week – some flexibility considered
Contract: Fixed Term Contract for 12 months
Closing Date: 8th October 2024 at 12 midday
Virtual Interview Date: 16th October 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Peripatetic Worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Our Peripatetic Team provide front-line support to Solace’s Advice, Community and Accommodation-based Services across London. Crisis Intervention Workers enable our services to deliver a consistent high standard of service.
The team was created in order to have trained, skilled staff ready to cover gaps in service and facilitate the continued smooth running of services, proactively supporting women and children who have experienced domestic abuse. They are required to go into different teams and quickly establish themselves and provide support in times where staff teams may be struggling.
About the Role
In all services, peri workers provide nonjudgmental, confidential, and trauma-informed support to survivors of domestic and sexual abuse. Typical tasks include risk assessment, safety planning, and working with survivors to develop individual support plans.
Peri workers have the opportunity to work in a variety of roles across Solace’s services. Working across departments offers peri workers the ability to continually develop their knowledge, casework skills, advocacy skills, multi-agency working, and ability to manage and thrive in a changing environment.
The role will involve commuting to sites across London, and although hybrid working may be available in some projects it is not possible for all. Travel is taken into consideration when confirming placements, however you should be prepared for longer commutes.
This role in certain placements will require you to work a rota including weekend hours between 8am – 8pm.
About You
The Peripatetic Team is dynamic – our colleagues bring a wide range of transferrable skills and different experiences to the team that informs our practice and work with survivors.
The Peripatetic Team is looking for passionate advocates who understand the importance of working in a trauma-informed way with both survivors and colleagues, who are willing to continuously learn and develop their skills, and who understand intersectionality and the impacts violence against women and girls can have on women with intersecting identities. While prior experience of working with survivors of abuse is desirable, it is not a requirement and if you have transferrable skills and a passion for supporting women and children then we would love to hear from you.
You will be a great fit in the Peri Team if you embrace change, have a growth mindset, and are comfortable working independently. Although peri workers are dispersed across different services, the team offers regular opportunities to connect with fellow peri colleagues.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team at.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Eye Care Vouchers
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Whipps Cross Hospital, London
Ref EDS-243
Are you a proactive, empathetic and flexible individual with a proven record of providing support, advice and advocacy, and communicating effectively the needs of clients to other professionals? Do you have strong experience of assessing the needs of vulnerable children and young people who are at risk of significant harm?
If so, St Giles Trust is looking for a Specialist Caseworker to be embedded with the Emergency Department of Whipps Cross Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our specialist worker you will provide peer supervisory support to the team within the wider hospital based services, which includes deputising for the Senior Caseworker, and supporting the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. We will also count on you to develop and maintain strong relationships with clinicians and hospital staff, while also identifying onward referral pathways with other services in the hospital such as CAMHS, IDVA, COMPASS and other statutory and voluntary sectors in the community.
Working as part of a multi-disciplinary team, you will also help to identify and assess young victims of violence and to provide support, advice and advocacy for both them and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and deliver a holistic support service that includes practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, appearing in court, DIY work and cleaning.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project.
- Experience of using support plans to enable people to successfully access support services.
- Substantial experience of engaging successfully with ‘challenging’ young people.
- Proven experience of working in a high intensity environment.
- A working knowledge of relevant services for young people and their families in the service provision area.
- First-class interpersonal, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult and Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 27th September 24.
Interview date: 07 October 24.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice West Northants & Cherwell (CAWNAC) delivers advice across West Northamptonshire and Cherwell and further afield in respect of some of our projects.
The Macmillan Welfare Benefits project is funded by the Macmillan cancer charity and provides Money Advice to people (or their carers/families) who have a cancer diagnosis.
You will have lots of support from an experienced and friendly team and you will be responsible for managing your own caseload and achieving agreed project KPIs.
The enquiry area that you will deal with predominantly is benefits advice and benefits casework. You can call on wider, specialist teams to address more specialist issues.
The role
Reporting to the Benefits and Generalist Group Manager, you will:
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Provide a full welfare benefits casework service for people affected by cancer, including disability benefits and other sources of financial support such as grants and help with health and travel costs.
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Liaise and negotiate with other statutory and voluntary organisations to progress the clients case and ensure they receive all assistance available.
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Maintain detailed case records for the purpose of continuity of case work and information retrieval in line with the requirements of Citizens Advice and Macmillan Cancer Relief.
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Refer clients on to colleagues or other agencies as appropriate for specialist help with issues that fall outside the remit of the service, including housing, debt and employment.
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Provide advice and information on welfare benefits and other sources of financial help to health and social care professionals working with the client group.
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To provide cancer-specific benefits awareness training to colleagues and other health and social care professionals working with the client group.
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To support Macmillan/Citizens Advice’s social policy work by providing case studies, and feedback on issues of concern to people affected by cancer.
Professional development
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Keep up to date with legislation, policies and procedures and undertake appropriate training.
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Read relevant publications.
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Attend relevant internal and external meetings as agreed with the line manager.
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Prepare for and attend supervision sessions/team meetings/management team meetings as appropriate.
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Assist with Service initiatives for the improvement of services.
Person specification
Essential Criteria
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At least two years’ experience of advice work
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Demonstrable in-depth knowledge of welfare benefits including those related to disability and sickness
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Proven ability to work sensitively with a diverse range of clients
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An understanding of the issues involved in interviewing clients, particularly clients for whom English is not their main language, and who may be experiencing stress and anxiety
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Good professional boundaries and emotional resilience when faced with complex and potentially life threatening situations
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An ordered approach to casework and an ability to follow set procedures concerning casework and file management etc.
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Ability to use IT in the provision of advice and the preparation of reports and submissions.
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Good oral communication skills with particular emphasis on negotiation and representation skills on the telephone.
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Ability to communicate effectively in writing with particular emphasis on negotiation and representation skills and on preparing reviews, reports and correspondence.
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Numeracy skills required to understand statistics and check calculations.
Desirable Criteria
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An understanding of the issues facing people affected by long-term illness and disability.
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Ability to monitor and maintain own work to comply with set standards.
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An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the services Equal Opportunities policies.
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Ability to work independently without close supervision, to prioritise own work, meet deadlines whilst contributing to the wider Citizens Advice team
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Knowledge of or willingness to gain an understanding of Macmillan services and policies.
What's in it for you:
Salary: £24,457 pa pro rata
Hours: 22.2h/week
Pension: We offer an auto-enrolment workplace pension scheme, details on appointment
Holiday: 23 days pro rata plus Bank Holidays pro rata. This means your holiday is calculated based on the number of hours you work. We operate a closedown between Christmas and New Year when you are required to take leave.
Contract: Fixed Term end 31/12/2025
Based at: Home & office/medical locations in West Northants
Expenses: Travel expenses are reimbursed from home address
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity is seeking a dedicated Client Advisor to join our Support Centre in Birmingham.
Role: The role of Client Advisor is to deliver the support centre function for the programme. Forces Employment Charity delivers a specialist programme to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.
The role reports to the Support Centre Manager and Support Team Leader. This position is permanent Full-time, 35 hours per week, with a salary of £22,000. The successful candidate will be based at the Support Centre, Birmingham Office / Hybrid with 50% Office-50% WFH once the security clearance is received and training is complete.
Principal Responsibilities:
· Receive referrals of Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
· Make first contact with referrals within 2 working days and complete initial registration.
· Upload client information to case management system.
· Provide initial advice and guidance on registration.
· Support allocated caseworker to engage with the veteran after initial assessment.
· Support Veterans to obtain proof of service and sign required consent forms.
· Provide accurate and responsive telephone, text, social media and email ‘helpdesk’ support to veterans and other stakeholders.
· Record all interactions with accurately on the Salesforce case management system.
· To be flexible and complete any additional tasks, asked of you by the support team leader and Support Centre Manager
PERSON SPECIFICATION
Essential Competencies:
· High quality written and verbal communication skills, with a personable manner and excellent telephone technique.
· Experience of advising and supporting individuals.
· Excellent IT and keyboard skills.
· Experience of business administration, in particular the use of databases and customer management systems to accurately record data.
· Strong organisational skills with a desire to achieve through own initiative.
Desirable Competencies:
· NVQ Level 4 Advice and Guidance.
· Empathy for those who have served in the Armed Forces.
· Understanding of those in the Justice System.
· Salesforce experience, this training will be provided for the successful candidate if they are not already trained.
Security Clearance:
· Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV2).
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 9 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews are scheduled to begin the week commencing 14 October 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Casework Administrator
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
customer service to stakeholders and cover administrative functions within the organisation.
Position: Casework Administrator
Location: Reading/hybrid
Hours: Full-time, 35 hours (part-time and job share working considered)
Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)
Contract: Permanent
Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 07 October at 10am. We are expecting a high volume of interest and may need to close applications without notice. Please apply as soon as you can.
About the Role
The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through our review process.
Key responsibilities include:
- Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
- Logging complaints forms
- Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
- Monitoring university compliance with recommendations/requests made
- Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
- Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
- Recording accurate information on our database and spreadsheets
About You
You will have excellent interpersonal and communication skills, including on the telephone. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial.
This is also a fantastic opportunity for recent graduates or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment.
You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment Services Manager (West Midlands)
Location: Birmingham– hybrid working, with a minimum of 2 days a week in the office.
Salary: £35,000 - £39,000
Hours: 37.5 hours per week, with occasional evening or weekend work (TOIL provided)
Contract: Permanent
Language Requirements: Fluent in English
Overall purpose
Your primary responsibility will be to lead Breaking Barriers’ employment programme in Birmingham and the West Midlands, and support the Senior Employment Services Manager and Director of Services in ensuring high standards of quality and efficiency in the support we provide to clients.
Working closely with the Senior Employment Services Manager, you will take ownership of delivery within this region and lead on the delivery of the contract, including maintaining effective external stakeholder relationships and providing accurate and timely reporting. You will line manage and support a team of Employment Advisers (“Advisers”), enabling them to provide high-quality support to clients and coordinate the day-to-day operational activity which keeps our programmes running.
You are a highly organised and effective worker who knows when to adopt a creative approach and when to follow the established process. You will have an empathetic manner, be willing to go the extra mile to support clients and be proactive in looking for ways to improve our service. Lived experience would be helpful but is not essential.
In addition to exceptional people skills, you will be a strong communicator and possess meticulous attention to detail. You will be confident working autonomously, helped by excellent time management skills and the ability to prioritise and cope with interruptions.
You should have at a demonstrable track record of transferrable work experience in coordinating service delivery, projects or programmes, or another relevant field. Equally important is a demonstrable commitment to working with marginalised populations who face barriers to employment, particularly refugees. A strong interest in employability support and experience delivering employment programmes or careers advice would be a strong advantage.
For our part, we offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference in people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Post: Domestic Abuse Worker
Responsible to: Director
Salary: £27,344 FTE (NJC Scale 6, point 18)
Actual salary: £14,583.47
Hours: Part time 20 hours (over 3 days per week) to include evening
work.
Holidays: 24 days pro rata per year plus public holidays
Pension: 5% employer + 3% employee.
Fixed term contract: 12 months from date of start, continuation subject to funding.
Main purpose of the post:
• To provide high quality practical and emotional support to survivors of domestic violence and abuse (DVA), including crisis intervention, through both face to face and telephone support.
• To develop individual support plans which address the risk of harm, and to offer information, advocacy and signposting to survivors on a risk/need led basis.
• To support and empower survivors, thereby increasing self-esteem and reducing isolation.
MUST hold an IDVA qualification.
See Job Description/Person Specification for further details.
Women from Black, Asian or other ethnic minority communities, those with disabilities and long-term health conditions and women with lived experience are encouraged to apply.
We have committed to ensuring that disabled, or Black, Asian or ethnic minority candidates have the opportunities to fulfil their potential and realise their aspirations. We operate a guaranteed interview scheme for disabled, or Black, Asian or ethnic minority candidates who meet the minimum criteria for the job role in order to diversify our team and represent the community we serve.
If you are interested in applying for any of the above posts please see attached information pack and application forms.
Closing date: Sunday 29th September 2024 by 5pm.
Interviews: Week commencing 14th October 2024
Due to the specialist nature of the work, All posts are designated to women only, permitted under Schedule 9, Part 1, of the Equality Act 2010.
Additional Information: DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.
Applicants must be eligible to work in the UK.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Advance Specialist Prison & Probation Advocate
Salary: £27,000-£29,000 pro rata
Location: HMP Bronzefield
Hours: 21 Hours per week
Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Advance Specialist Prison & Probation Advocate will support women within the prison setting, provide pre-release support, focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion including ‘through the gate’ support.
This exciting new role will be based in HMP Bronzefield and will support in developing referral pathways for women and work in partnership with different departments and services within the prison as well as those in the community. You will co-design an action plan with women accessing support, enabling you to support them to address their accommodation, finance, debt and benefits and health needs and any risks in relation to the interventions identified, as they prepare for release. The role will involve a combination of casework-based approach with delivery of programmes and courses, along with a signposting and advice service for the women in custody.
You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.
You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists.
A car may be desirable for this role, though not essential
About You:
To be successful as the Advance Specialist Prison & Probation Advocate you will need the below experience and skills:
Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).
The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 13th October 2024
Interviews are taking place on: 21st & 23rd October 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for 2x Specialist Prison & Probation Prison Advocate – Prison Services
Salary: £27,000 - £29,000
Location: HMP Peterborough primarily – with travel to London/Hammersmith HO occasionally
Hours: x 2 - 35 hours per week
Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.
The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.
You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.
You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists
A car may be desirable for this role, though not essential
About You:
To be successful as the Advance Prison Advocate you will need the below experience and skills:
Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).
The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
· Interviews are taking place on: Monday 21st October
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.