Individual Giving Supporter Recruitment Manager Jobs

Refuge is the largest domestic abuse organisation in England. On any given day, our services support thousands of women and their children, helping them to overcome the physical, emotional, financial, and logistical impacts of abuse and rebuild their lives — free from fear.

We are currently recruiting for a Deputy Director, Technology who will be the lead technology expert for the organisation. This is a new role offering the scope to shape Refuge’s response to the technology challenges we face in executing our strategy and achieving our mission. 

We are looking for someone with a proven track record in delivering high-quality IT support service through effective contract management of the recently appointed outsourcing company, including the resolution of any remaining on-boarding issues.  You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation. You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages. And you will take management responsibility for Refuge’s well-established and respected Data and Performance team, ensuring we continue to report to funders on standards of performance across our services.

If this sounds like you, we’d love to meet you.   

Closing Date: 09:00am 11 November 2024

Interview Date: 21 and 22 November 2024

The Finance Officer will be involved in all aspects of the charity’s financial operations, this is a very broad role. From handling small donations like a child’s pocket money right up to processing large grants.  You will be the first point of call for financial queries and questions arising from our team. You will process purchase and sales invoices, volunteer, and staff expenses.  You will support grant and other fundraising applications, process donations from a variety of different platforms, deal with gift aid and banking. You will need to be an analytical problem solver able to work on your own and as part of our team.

The Policy and Campaigns Manager is responsible for leading on CLAPA’s campaigning and policy work across the UK.  This is a new direction for CLAPA and a key part of the role will be to develop a clear strategy and action plan to ensure a focused and targeted approach to this area of work.   

The post-holder is responsible for ensuring that work is delivered to the highest standard and that the wider staff team and board of trustees are kept informed on progress and development.

All We Can/Y Care International is looking for a Public Engagement Officer (London and South East) to join our small and dynamic team and make a difference through engaging churches in the region to help generate vital income to deliver our vision and mission. 

All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s. 

Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.

From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.

At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities. 

As Public Engagement Officer, you’ll play an important role making this vision a reality by engaging with churches through regional & national speaking engagements, networks, events, and new fundraising products with a view to help them raise funds for All We Can/Y Care to contribute to the overall fundraising target of the Acquisition Team. This role is 12-month fixed contract with potential to extend at the end of that period depending on the performance of the role and organisational circumstances at the time.

In this role you will:

• Seek and fulfil a variety of engagements in the London and the South East which engender loyalty and acquire short- and long-term income contributing to the fundraising target of £405k per year.
• Maximise income from Churches and Events
• Participate in All We Can’s presence at several conferences and events each year, inspiring current and new supporters through stalls, workshops, and stage time. 
• Build and develop new strategic relationships with ministers, lay workers, and key volunteers in Methodist Churches across the country, encouraging them into deeper income-generating engagement with All We Can.
• Collaborate with others in the Public Engagement Team to develop new resources and fundraising products to engage supporters and generate income

To be successful in this role, you will:

• Have experience of community fundraising involving relationship-building, planning, and generating a response to a call to action with experience of community fundraising in a Christian context being desirable. 
• Be a passionate and convincing public speaker, with experience of speaking/presenting in a Christian context; being a qualified preacher and/or worship leader in a church tradition would be an advantage but is not a requirement. 
• Have experience of generating and following up on new opportunities. Experience of project management in a professional context will be an advantage but is not a requirement.
• Have excellent oral and written communication skills and proven ability to communicate both stories and data.
• Excellent interpersonal skills, including an ability and willingness to communicate to diverse audiences. To be comfortable communicating to Christian groups and individuals. 

This role has an occupational requirement to be a professing and active Christian to fulfil the role and its responsibilities.

For full list of responsibilities and role requirements, please see the full application pack.

Diversity of our team across all various characteristics is important to us and to the mission of the organisation. Therefore, we look forward to receiving applications from groups underrepresented in the charity sector. If you would benefit from a conversation about the role and both organisations before you apply, please contact us via our website. 

Important note about completing your application – please read 

When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We’ll not consider answers which say ‘Please see the CV’ or similar. The scoring is primarily based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.

The purpose of having those questions in the application process is to assess your skills and suitability for the role. Therefore, we would ask that you answer the questions on your own without use of aids like generative AI as much as possible. We recognise that neurodivergent people and people with some other characteristics can benefit from use of AI, so we don’t prohibit it entirely, but ask you to do it wisely and show as much of your talent as possible in your work so we can choose the best candidate for the role which will help us greatly to deliver our vision and mission. If you’re using generative AI as a form of a reasonable adjustment, we would be grateful if you could let us know. 

You will be a Mental Health Deputy Manager who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality.  This role is ideal for someone who is  looking to apply their proven management and therapeutic skills alongside the area of social action. 

We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.  You will be working across three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life.  Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.

The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm. 

Stage 1 interviews will take place on Tuesday 10th December 2024 and Stage 2 interviews will take place on Tuesday 17th December 2024.

About The Role
Closing date: 7th Nov
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is a fantastic opportunity to join an ambitious and thriving Major Donor Team at a time of great hope and expectation in the field of dementia.
You will be responsible for developing and implementing a new programme of donor engagement, propositions, and stewardship for a highly valuable and important segment of our Major Donor audience.
Focused on individuals with capacity to make annual donations between £5,000 and £50,000, you will drive the creation of a new giving club with the aim to establish vital new relationships, drive retention and grow income. Working closely with the wider Philanthropy and Prospect Development Team, you will also support the identification of new high value relationships and opportunities.   
In this role you will lead the delivery and implementation of a new high value giving club. Develop new propositions, communications, and engagements to retain and grow income. You will support the identification and solicitation of new high value supporters and implement processes and ways of working to enhance the efficiency and effectiveness of our Major Donor programme.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you

- You are a skilled and experienced fundraiser, with a track record of success building relationships and managing fundraising propositions with a high value audience.
- You are confident managing and analysing data and skilled at delivering strategic marketing and communications.
- You have strong project management experience, a strategic thinker and confident building relationships with donors and stakeholders internally and externally.
- You are a skilled fundraiser with experience of managing high value relationships.
- An exceptional communicator who is confident leading a project from ideation through to completion.
- You are experienced in copy writing, developing donor propositions and stewardship.
- You are experienced in business development, strategy, data and analysis.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

We're looking for an  experienced fundraising and/or bid professional to join our growing team as a Fundraising/Bid Manager (internally known as Development Manager).

You'll be responsible for securing and relationship-managing a portfolio of funders. You will lead on identifying suitable funders through to submitting proposals to secure long-term, high-value donors. This includes central government contracts, local authority bids, corporate partnerships, and grants from trusts and foundations.

This is an exciting time for the Development team. We are looking to diversify our income streams to support Ambition Institute’s mission in tackling educational disadvantage. We are ambitious about what we can achieve over the coming years and how the team can fund Ambition’s work.

Who are Ambition Institute?

A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.

At  Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.

That’s how we’ll make sure every child gets a great education and the best possible start in life.
 

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.

We would like you to:

• Deliver successful strategies to secure funds, understanding funders’ specific requirements and ensuring those are met.
• Support the Associate Directors to develop, maintain and manage the pipeline, using research, analysis and planning skills. 
• Create high-quality bid responses and proposals that align with our mission.
• Work cross-organisationally to identify and assemble a team of subject matter experts to scope, define and capture the information required for funding proposals.

Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Associate Director, Development.  In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. 
 

Skills, Knowledge and Experience

To succeed in this role you'll have a good understanding of funding/proposal preparation processes and proven experience in securing funding opportunities of £50,000+.

The successful candidate will demonstrate experience of successfully cultivating relationships with funders such as trusts, foundations, local authorities and corporates.

If you have team leadership skills and the ability to work flexibly in a fast-moving environment, whilst meeting deadlines effectively, we welcome an application from you.

What’s in it for you….?

• Competitive annual salary
• Professional development for all staff
• 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
• Employer pension contribution of 11%
• Agile, hybrid working culture, so you can manage when and where you work
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
• Blind recruitment process to ensure equality and fairness in our hiring
• Enhanced maternity pay after a year’s service
• Shared parental leave package
• Access to free, confidential 24/7 wellbeing and support line
• Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
• Work-from-home technology package to support hybrid working
• Interest free season ticket / bike loans

We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:

You should apply for this role if:

• You care deeply about educational disadvantage and being part of an organisation that challenges inequality
• You have a good work ethic and strive to make a difference in the job you do
• You always give maximum effort to understand and meet the needs of our partners and participants
• You always have a great attitude so we “can do” for all our colleagues, partners and participants
• You are open to feedback and learning because we want to keep getting better
• You work with your initiative to bring new ideas and a fresh perspective
• You are well organised and can prioritise work that will have the greatest impact

You'll love working at Ambition if…

• You want a career with a person-centred organisation with a cause at its heart.
• You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
• You enjoy working in a fast-moving workplace, with a great support structure around you
• You would like to grow with an ambitious organisation as it progresses over time
• Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.

How to apply…

Applications will be considered for all office locations. 

All applications must be received by the closing date 23:59 on 8 November 2024. Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
 

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
 

Location: 235 Broadway Bexleyheath DA6 7EJ

Salary: Hospice Band 2 - £24,236.88 - £24,966.95

Hours per week: 35

New Shop opening – Broadway Shopping Centre, Bexleyheath

We are opening a new shop and have a number of fantastic opportunities for a deputy shop manager.

Our goal is to generate funds for the hospice so we can continue to deliver exceptional care.

As a member of the management team you need to be motivated to help your store achieve its targets and to share this drive and enthusiasm with your team of volunteers. You will be expected to work with your volunteers to deliver a fantastic experience for our customers and donors.

These roles are HANDS ON! You will be required to sort donations and prepare clothing for sale which will include tagging and pricing items before placing them on the shop floor.

This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.

We are an equal opportunities employer and are committed to inclusion. We celebrate and embrace diversity and thus encourage applications from a variety of backgrounds, perspective, knowledge and skills

Please note that only short-listed candidates will be contacted.

We are seeking a passionate and dedicated Community Fundraising Marketing Manager to join our Income Generation team at the Motor Neurone Disease (MND) Association. In this pivotal role, you will work closely with the Community Fundraising Development Manager to develop marketing and promotional activities for our existing portfolio of fundraising events.

Your primary responsibility will be to manage the Community Fundraising marketing team, including development, performance management and ongoing support to foster a motivated and high performing team. You will guide them in achieving set objectives that contribute to a sustainable income stream for the MND Association.

You will recruit and retain fundraisers through effective promotional activities and fundraising marketing. You will also manage event logistics, ensuring that budgets are monitored and maintained while delivering exceptional experiences for our supporters.

You will collaborate with the Community Management Team to create operational plans, including fundraising marketing plans. Your expertise will be crucial in setting and achieving financial and recruitment targets for a variety of products. You will project manage a range of marketing campaigns across Community Fundraising through multiple channels, including digital, telephone, face-to-face, and print, while monitoring their effectiveness.

A key aspect of your role will involve analysing data to inform marketing strategies aimed at increasing supporter numbers and enhancing retention. You will also develop engaging marketing materials, such as the Community Events Diary, involving stakeholders, planning content, and measuring success.

Your attention to detail will be vital as you maintain accurate records in our CRM database while adhering to GDPR regulations. Staying informed about marketing trends will enable you to implement best practices in all fundraising activities.

What are we looking for?

Experience in fundraising or marketing and sales. You will have the ability to lead, develop, and support a successful team, helping them reach their full potential while being responsive to their needs.

Management experience is essential, including the skills to motivate and coach others. A solid understanding of diversity, equity, and inclusion principles will be crucial in your role.

You should have a proven track record of meeting recruitment targets and managing expenditure budgets. Experience in achieving ambitious income targets is important. Strong analytical skills are necessary for interpreting and presenting statistical information effectively.

Excellent interpersonal and communication skills will help you build and maintain relationships both internally and externally.

Flexibility to work unsocial hours, including evenings and weekends, is also required. A full clean driving licence is essential for this role.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

Liberty is seeking an Infrastructure Manager to undertake a number of interesting short-term projects for a fixed term of 12 months to improve the efficiency of its operations.  The Infrastructure Manager will work closely with the Head of HR & Operations, Finance and Operations Director and external contacts to critically review several support systems and databases and recommend improved infrastructure at Liberty.

The successful candidate must have experience of having specified, sourced and implemented new database solutions in other organisations and a familiarity with a variety of monitoring, learning and evaluation frameworks, concepts, practices and procedures. An excellent project manager with experience of delivering projects to budget and on time and the ability to work with multiple stakeholders, motivating them through change, the successful candidate will be energised by delivering concurrent projects at pace.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 5PM Monday 4 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Thursday 21 November 2024

Second round interview will be held on Tuesday 26 November 2024

Apply via the job board on our website.

Volunteering Projects Manager

Maternity cover

Discovery is a student-run, charity based at Swansea University.  Each year, more than 400 student volunteers deliver community-based projects to enrich the lives of the community around them.

The role of the Volunteering Projects Manager

The Volunteering Projects Manager is responsible for the support, development and effectiveness of our projects. Providing a high level of support, coaching and development to our student volunteer project coordinators.

 

Salary –  £30,124.49 (Please not this is NOT pro rata. Discovery is a 4 day week organisation, the salary specified above is for a 28 hr working week.)

Working hours 28 per week (we are a 4 day week organisation)

Normal working hours will be agreed between 9 and 5.30, Tuesday to Friday  with a half hour unpaid lunch break, some out of hours working will be expected for which time of in lieu will be granted. Exact working hours to be agreed with the Director.

Annual leave allowance – 26 days pro rata plus bank holidays. Usually taken outside of term time and must be agreed with the line manager.

Pension 5% employer contribution to NEST scheme after 3 months employment (employee contribution will be inline with statutory requirements)

This is a fixed term contract beginning early January 2025 ending 31st December 2025

Closing date 12 Noon Friday 15th November

 

Prosiectau Gwirfoddoli Discovery yn Abertawe

Rheolwr Prosiectau Gwirfoddoli

(Dros gyfnod mamolaeth)

Mae Discovery yn elusen sy'n cael ei rhedeg gan fyfyrwyr ym Mhrifysgol Abertawe.  Bob blwyddyn, mae mwy na 400 o fyfyrwyr gwirfoddol yn cyflwyno prosiectau cymunedol i gyfoethogi bywydau'r gymuned o'u cwmpas.

 

Rôl y Rheolwr Prosiectau Gwirfoddoli

Mae'r Rheolwr Prosiectau Gwirfoddoli yn gyfrifol am gefnogi, datblygu ac effeithiolrwydd ein prosiectau. Maen nhw’n cynnig lefel uchel o gefnogaeth, hyfforddiant a datblygiad i gydlynwyr prosiectau gwirfoddoli.

 

Cyflog – £30,124.49 (Sylwer NAD yw hwn yn pro rata. Mae Discovery yn sefydliad 4 diwrnod yr wythnos; mae’r cyflog uchod ar gyfer wythnos waith 28 awr.)

Oriau gwaith 28 yr wythnos (rydyn ni’n sefydliad 4 diwrnod yr wythnos)

Yr oriau gwaith arferol fydd rhwng 9am a 5:30pm, o ddydd Mawrth i ddydd Gwener gydag egwyl cinio hanner awr heb dâl. Bydd disgwyl rhywfaint o weithio y tu allan i oriau arferol a bydd amser yn gyfnewid yn cael ei ganiatáu. Bydd yr union oriau gwaith yn cael ei gytuno gyda'r Cyfarwyddwr.

Lwfans gwyliau blynyddol – 26 diwrnod pro rata ynghyd â gwyliau banc. Fel arfer, bydd gwyliau blynyddol yn cael eu cymryd y tu allan i amser tymor a rhaid cytuno ar hyn gyda'r rheolwr llinell.

Pensiwn Cyfraniad gan y cyflogwr o 5% i gynllun NEST ar ôl 3 mis o gyflogaeth (bydd cyfraniad y gweithiwr yn unol â gofynion statudol)

Mae hwn yn gontract cyfnod penodol sy’n dechrau yn gynnar ym mis Ionawr 2025 ac yn dod i ben ar 31 Rhagfyr 2025

Position Type: Part-Time (32 hours)

Location: Home based – London

Salary: £34,500 full time equivalent (including London weighting)

About Chiva:

Chiva is a charity in the UK and Ireland whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures.

Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.

Job purpose:

The Specialist Support Officer will provide both individual and family based emotional and social support, advocacy, and HIV education to children, young people and young adults living with HIV. Working closely with paediatric, adolescent, and adult HIV clinic teams across the London region.

At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.

Please see the full Job Description and Person Specification at the link below.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please apply via our website.

Deadline for applications: Friday 22nd November.

Interviews to take place: Wednesday 27th November or Thursday 28th November (AM)

Internally your job title will be Casual Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Repton House as a Casual Recovery Worker.

Repton House is a mental health, supported housing service, working to a recovery model. We work with individuals over the age of 18, who have long and enduring mental health needs and/ or autism. This role would suit someone from a support, care, nursing or complex needs background. Our residents are at the centre of what we do, providing person-centred services, making no two days the same.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

We are looking for casual workers that would be interested in sleep-ins specifically. They will be required to work at least one shift per month.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. Please note we do not offer sponsorships.​

To apply, please send a CV and covering letter explaining why you feel you are right for the role. Applications without covering letter will not be considered.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Salary:  £31,133.37 per annum 

Location: Flexible – home or office based

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Thursday the 14th of November at 11:30pm

Are you eager to learn about the face-to-face fundraising industry surrounded by an engaged and friendly team? Are you passionate about providing outstanding supporter experiences? Do you want to work with one of the UK’s leading housing and homelessness charities?  Then join Shelter in this new role as a Direct Marketing Executive and you could soon be playing a key role at the heart of our Individual Giving team.

About the role

The role will involve playing a pivotal role in to help deliver on Individual Giving’s ambitious programme as you seek to maximise income opportunities which will help more people and families secure a safe home. Day-to-day, you’ll work alongside a Direct Marketing Manager to support and lead on exceptional fundraising campaigns and projects.

Your challenge will be to make sure each campaign builds strong supporter relationships and long-term commitment to Shelter. We’ll also rely on you to help develop our F2F fundraising programme to create innovative new ways to fundraise for Shelter and work directly with our F2F fundraising teams to train, monitor and enhance performance.

And, when it comes to helping deliver on our Individual Giving strategy, working with teams in IG to increase lifetime value of cash, regular giving, and lottery supporters, managing budgets or working on new products and propositions, again, we’ll count on you.

About you

Passionate about providing outstanding supporter experiences and face-to-face fundraising as a direct marketing channel, you’ll also need a real enthusiasm for motivating and teaching others about Shelter’s work. A proactive forward thinker, you have a keen eye for detail, are used to working in matrix teams, great at building relationships and a skilled communicator who enjoys sharing knowledge with others. What’s more, you’re a confident decision maker who’s eager to learn more about the F2F fundraising industry and Shelter as a whole.

Experience of face-to-face fundraising would be particularly useful, while an interest to learn more about project management and development is key. Someone who knows how to utilise insight, including the motivations, interests and behaviours of supporters or customers to guide decisions, you’re used to optimising and reviewing campaigns and using data to interpret, analyse and convey results. Equally important, you’re willing to challenge the status quo and introduce new ideas, methods and processes and to critique campaigns and materials to assess and improve.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Part of a thriving Income Generation (IG) department, our Individual Giving team consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About you' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.