Independent Living Service Manager Jobs
Community Leader (Director) - L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (occasional evenings and weekends)
Salary: 57,000-60,000 per annum (including London weighting)
Place of work: L'Arche London Community Office, West Norwood, SE27
Some travel and overnight stays will be required within the UK
Contract type: Permanent
Closing date: Sunday 29 September, 11:59pm
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
- Joining shared meals since cooking and having a meal together is what we are all about
Main purpose of the role:
The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.
Are you a leader who can:
- Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities - people we support, employees, volunteers, long-term friends and members.
- Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
- Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
- Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.
- Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
- The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.
The Role
- Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
- Ensure the Community’s financial sustainability through robust financial planning and management.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
- Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth. Support and encourage events that build community belonging.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
- Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
- Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
About you:
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
- Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
- Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
- Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
- Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
- A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
- Organised and capable of prioritising, delegating, and working autonomously.
- Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
- Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
- Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
- Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.
About us
In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.
We have lots of diversity and lots of opinions. We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured. Together, we want a more inclusive, compassionate world.
A full job description and person specification can be found in the attached Recruitment Pack.
The closing date is midnight on Sunday 29 September 2024.
First round interviews are expected to take place between 10 and 16 October.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
The client requests no contact from agencies or media sales.
Glass Door run Londons largest Emergency Winter Night Shelter and we are looking for a new Fundraising Manager to join our team to ensure we are able to continue our service and increase out outreach and Casework support.
Job specification
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home.
At minimum of two days a week at the office.
Duration: Permanent (with six months' probation)
Reporting to: Head of Fundraising & Major Donors
Responsible for: Line manager to Fundraising Officer (Events and Community) as well as manage the events budget
Hours of work: 35 hours per week, Monday-Friday
Salary: £38,000 – £42,000 pa
Overview of the role
The postholder will be responsible for our events, community fundraising and corporate partnerships.
What you will do as part of our team
Strategic Planning
- Work with the Head of Fundraising & Major Donors and the other Fundraising Managers to refine and develop our established fundraising strategy to maximise income from events, community fundraising and corporate partnerships against an annual target.
- Develop our annual programme of events, including cultivation, stewardship and fundraising events, whether virtual or physical.
Events Management
- Overall responsibility for the design, planning and implementation of all Glass Door events, including our flagship fundraising event, the Sleep Out in the Square, and our annual supporter thank you event.
- Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward.
- Oversee the Fundraising Officer as they support with the co-ordination and implementation of events.
- Ensure health and safety is at the core of all event planning and implementation.
- Manage our challenge events portfolio and identify new opportunities which could increase Glass Door’s income
Corporate Partnerships
- Pitch for corporate support including commercial partnerships, charity of the year relationships and sponsorship.
- Manage a portfolio of corporate partnerships, working with companies where the focus is on employee fundraising and volunteering, cause related marketing and/or pro bono support.
- Develop a Corporate prospect pipeline, reengaging lapsed donors from our database, and identifying new prospective partners.
Community Fundraising
- Oversee our work with community groups, supporting the Fundraising Officer, ensuring we provide necessary stewardship, support and guidance.
- Local churches are big supporters of our work. Support the Fundraising Officer to maintain excellent relationships and support them with events
- Establish a new community fundraising product, as an additional or alternative option to our flagship event Sleep Out
Policies and regulation
- Stay well informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, ensure this is regularly communicated to the wider Fundraising team and forms the basis of Glass Door’s Fundraising Policy
- Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and the Code of Fundraising Practice.
- Ensure the Fundraising Policy is kept up to date across the organisation
Other
- Build excellent working relationship with existing donors, the Board of Trustees, staff, volunteers and other stakeholders who help promote the charity.
- Line manage the Fundraising Officer: Events and Community (full-time position
- Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately.
- Manage the relevant fundraising budget for your area, including income and expenditure forecasts, in conjunction with the Head of Fundraising & Major Donors and other Fundraising Managers.
- Attend and participate in Manager meetings, and other ad hoc meetings when necessary.
- Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Person specification
We are seeking an energetic, personable and insightful individual with experience of managing complex events and developing positive, fruitful relationships with corporate and community fundraisers. You will be a confident and friendly self-starter, who takes initiative to get things done.
Essential
Knowledge & Experience
- Experience managing complex events delivering six figure income targets
- Demonstrable success in securing income from a range of fundraising streams, including corporate, events and community
- Understanding and experience of developing and stewarding relationships with supporters of all kinds, from event attendees and community fundraisers to senior company executives
- Up to date knowledge of the regulatory regime around fundraising and data protection.
- Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets.
- A good understanding of health and safety and risk assessment procedures.
- Experience of basic copywriting to produce fundraising packs and other materials.
- Experience of managing staff and volunteers.
Skills & aptitudes
- Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers.
- Strong public speaking skills and experience of presenting to donors.
- Excellent verbal and written communication skills with the ability to adapt style appropriately.
- Ability to work under pressure, manage time effectively and prioritise a varied workload.
- Project management and organisational skills.
- Ability to develop ideas and concepts into effective action plans.
- Good negotiation skills.
- Excellent attention to detail, taking pride in work.
- Highly numerate with strong analysis skills.
- Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
Personal Characteristic
- We are a small, hardworking, highly motivated team, and we need someone positive and flexible who will maintain and build on our recent successes. We seek a willingness to roll up your sleeves and get involved as needed - and to develop the role and yourself as Glass Door grows and our fundraising and management needs change. We are also looking for:
- Passion for helping to improve the lives of homeless people.
- Initiative and follow-through: highly organised and self-motivated with an ability to set, prioritise and work independently through a calendar of deadlines and goals;
- Problem-solving: able to bring an intelligent, imaginative approach to development and implementation of our fundraising operations;
- Collaboration: able to work well within the Fundraising and Communications team;
- Willingness to lead: able to set a vision for what can be achieved, and to take others with you by your enthusiasm and determination;
- Compassion: insightful and sympathetic to the challenges faced by our homeless guests;
- Someone who enjoys the dynamics of a small (but growing), vibrant and busy office.
- Willingness to work flexible hours occasionally, for example at evenings and weekends.
Desirable
- Prior experience of using a CRM database to segment and select data, produce reports and analyse information, ideally the Donorflex database.
Please send your cv and a cover letter
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Design Studio Assistant will support the delivery of material and assets that will help to raise the profile and brand awareness of Independent Age among our key audiences, as well as help us to reach new people.
You should understand design and production best practice, processes and techniques across both online and offline formats. You will be working directly with printers so should have knowledge of print materials. You will have excellent time management skills and the ability to work under pressure to prioritise, deliver, manage, and coordinate several projects and activities simultaneously to tight timescales. You should also have experience of providing administrative support.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
Closing Date: 23:59, Sunday 29 September
Interview Dates: Initial interviews will be held on 16 October, in person at Independent Age, 18 Avonmore Road, W14 8RR
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced and passionate Kitchen Manager to lead our volunteer kitchen team and ensure the highest standards of food quality and service. As the backbone of our kitchen operations, you'll oversee everything from menu creation and inventory management to volunteer training and kitchen safety. If you're a creative leader with a keen eye for detail and a dedication to excellence, we want you to help us deliver the best experience for our guests.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Healthwatch Oldham Manager
The role
Action Together are currently recruiting for a manager to join the Healthwatch Oldham team. The purpose of this post is to lead and manage Healthwatch Oldham including providing a strategic lead, managing staff, work planning and service delivery.
Healthwatch Oldham is the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care.
Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.
The ideal candidate
The ideal candidate for this role will be someone who
- Is passionate about social justice and health inequality.
- Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.
- Has the skills and confidence to influence change by working in partnership with other organisations and system partners
Salary: £37,336- £40,221 per annum (pro rata)
NJC Grade: PO2 SP 29-32
Hours: 21 hours per week
Length of contract: permanent, subject to continued funding
Location: Hybrid / Office-based in Oldham (OL1 1DJ) with travel across local area as required
The closing date for applications is 09:00AM ON 06 September 2024
Interviews will be held on 23 September 2024 and will include a panel interview and task.
Please note, the successful candidates will be required to undertake a standard Disclosure and Barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
In this role you’ll be both strategic and hands-on, solely managing the financial controls for this small charity with a £350k annual turnover. You will support the Director and senior management team through your management of financial processes, policy and planning.
This will include using accountancy software to process income and expenditure, producing management accounts for the senior management team and Board, and ensuring the charity reports to its key funders, including Arts Council England.
You’ll process payroll for our small team of 6 employees, taking care of liaison with HMRC as well as handling external audit and company filing.
Who are we looking for?
We’re looking for someone with focus, efficiency and precision to take responsibility of our company finances.
Unfazed by working mostly alone, you’ll be incredibly organised with your time and workload to ensure processes are handled in a timely and accurate fashion. Ideally, you’ll be passionate about the work that we do both as a professional arts organisation and also as a small charity based in Bedfordshire with altruistic values.
You’ll have experience of working with small organisations and charities, knowledgeable about the areas of financial control that you will be our expert on.
The role is an employee position for one day per week, however we are open to discuss flexibility of working hours and the possibility of freelance working with the successful candidate.
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence our working practice. We are particularly keen to hear from people from backgrounds that are currently under-represented on our staff team including people from UK minority ethnic backgrounds and candidates who self-identify as disabled, male, non-binary or trans and/or LGBTQ+.
Application deadline: 9am, Mon 30th Sept 2024
Interviews: Thurs 3rd October 2024
Terms and Conditions
Hours of Work: 7.5 hours per week (1 day). These hours can be worked flexibly.
Contract: This is a permanent employment contract with a 3 month probationary period.
Salary: The full-time equivalent salary for this position is £40,000 – 45,000 per annum (pro rata to 7.5 hours per week).
Location: Home-working.
Benefits:
BCA offers 25 days holiday per annum plus bank holidays (pro rata for part-time employees).
We offer a NEST pension scheme with a 3% employer contribution.
Access to IT & equipment to enable efficient home-working can be provided.
Proof of the right to work in the UK will be required before appointment.
A contemporary arts charity dedicated to commissioning high-quality art for, with and inspired by communities in Bedfordshire
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The members of our Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.
As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.
The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
The Business Engagement Manager (Delivery) will join a small team that supports businesses and organisations across a broad range of sectors to develop their modern slavery approach.
The role underpins one of the main strands in Unseen’s mission: identifying key slavery and exploitation issues, and equipping others with effective solutions through advice and training.
You will manage a number of business clients, both existing and new clients as they onboard, delivering consultancy projects and bespoke training, influencing and continuously improving business behaviours; working with clients to help them realise the benefits of their Hub and Portal memberships.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications 1st September 2024.
Interviews will likely be held during the first weeks of September.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
Customer Service and Administration Officer
Hours: 28 to 35 hours per week
Starting salary: £25,767 (pro rata)
Location: Contractual base is our office in Chorley.
Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding)
Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities?
We’re looking for a bold and caring person to join Lancashire Mind in a new role: Customer Service and Administration Officer. You will support our range of services with administration support and provide vital customer service support to those contacting Lancashire Mind.
To succeed in the role, you will need excellent administration skills and be highly proficient in Microsoft Office and using databases. You will be warm and friendly with excellent customer service skills, often with people who may be in distress due to their mental health.
You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
Deadline for applications: 9am on 23 September
Interviews will be held on 1 October
Registered Charity Number 1081427
Registered Company Number 3888655
Lancashire Mind
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs. Youth Futures was founded in 2019 as an independent, not-for-profit organisation with funding from dormant assets to drive systemic change by:
- Giving grants to organisations that provide employment support to young people so that we can generate compelling evidence with high quality impact evaluation methodologies
- Driving evidence-based change in policy and working with employers and practitioners to improve practice. We help to connect and empower those who are commissioning and delivering youth employment services.
The Senior Economist / Evidence and Evaluation Manager will work in a dedicated Impact and Evidence directorate, working at the heart of Youth Futures Foundation.
You will be central to our ambition to create the largest repository of robust evidence and evaluations of what works to support young people into good jobs. In the directorate, you will support the Heads of Evaluation, the Deputy Director and Director to ensure all Youth Futures’ investments are designed to provide robust evidence of what works. Primarily, you will support the Heads of Evaluation and the Deputy Director in the design of new impact evaluations and lead on their commissioning and management.
Our priority for this post holder is to work on our What Works Programme 2, which designs and funds impact evaluations, including (Randomised Controlled Trials and Quasi-Experimental designs) of youth employment interventions.
The Senior Economist / Evidence and Evaluation Manager will also contribute to the development of our suite of ‘evaluation architecture’, enhancing our data infrastructure and administrative dataset access, as well as methodological guidance and standards. These will ensure that, as the What Works Centre for youth employment, our evidence is as credible and useful as possible.
You will additionally support other aspects of the Evidence and Evaluation team’s commissioning. This may include developing policies and processes supporting effective evaluation methodology design, working closely with Youth Futures’ Programmes and Grants directorate. You will also work with our Policy and Communications and Employer Engagement directorates to ensure that all evaluation and evidence outputs are high quality and make clear, practical and impactful recommendations for practice and policy.
We are a multi-disciplinary team, and we welcome applications from those who have interest and experience in impact evaluation gained through commissioning or delivery experience.
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home.
The client requests no contact from agencies or media sales.
Mind in Kingston - For better mental health
Position: Director of Services
Reports to: Chief Executive Officer
Salary: £47,000 per annum
Location: Kingston upon Thames (hybrid working, 3 days in the office, 2 days from home)
Contract: Permanent
Do you want to use your skillset to join a team who are passionate about improving mental health and wellbeing for our local communities?
About us
We are Mind in Kingston. We're fighting for mental health. For support. For respect. For you.
We are here to ensure that everyone with a mental health issue in and around the borough of Kingston Upon Thames gets support and respect.
We are an independent, registered charity, affiliated to National Mind and part of the Mind federated network. Operational since 1972, we provide a range of services to local people who experience mental health issues in and around the Royal Borough of Kingston upon Thames.
About you
We are seeking an experienced Director of Services to join our organisation.
In this exciting and challenging role, the Director of Services will be a part of Mind in Kingston's Senior Leadership Team and will be pivotal to the strategic and operational development of the charity.
As Director of Services, you will be working in close partnership with the CEO and the leadership team and be passionate about supporting the mental wellbeing of your local community in the Royal Borough of Kingston Upon Thames.
Essential criteria:
- A minimum of 3 years of experience in a senior leadership role managing frontline services in the mental health sector or a related sector such as domestic violence, homelessness, disability or adult social care (charity sector or NHS).
- The ability to contribute strategically whilst also supporting the team operationally.
- Strong understanding of mental health issues and the needs of individuals living with mental health conditions.
- A commitment to diversity, equality, and inclusion, with a passion for advancing social justice and mental health equity.
We are an equal opportunities employer, recognising that not everyone is the same and that different people will require different support to fulfil their potential. We strive to ensure that our staff team is representative of the diverse communities across the borough. We particularly encourage applications from people in communities that face mental health inequalities and from anyone with experience of living with a mental health condition.
How to apply
Please submit your CV as an initial expression of interest to Will Worthington, our retained consultant at Morgan Hunt Executive. You will then be sent the role description and be contacted for a briefing call.
Closing date: Monday 9th September 2024
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Hours: 25 – 35 hours, Part Time or Full Time.
Part Time 25 - 32 hours: Hours to be worked between 9 a.m. – 5 p.m. Monday - Friday.
Full Time 35 hours: Monday – Friday 9 a.m. – 5 p.m.
Some evening or weekend working may occasionally be required.
Contract: Permanent
Responsible to: CEO
Responsible for: None
Salary: £40,000 - £45,000 , 5% pension contribution
Location: Hybrid – White House Community Centre, other Age UK Richmond locations, other community locations and wider locations as needed for the role. Some home working available in line with Hybrid Working Policy.
Join a great team supporting local older people
Age UK Richmond are a local independent charity providing much needed support to older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a highly positive and long-lasting impact on the health and wellbeing. Our friendly and committed team of 45 staff and 100+ volunteers support around 4,000 local older people each year.
We currently have an excellent newly created opportunity to join our team and play a key role in our development as we look to the future.
The population of Richmond upon Thames is expected to continue to grow older over coming years. Existing and new generations of older people will have different needs and expectations for us to respond to in partnership. Our local health & social care partners will need us to find new ways of providing support that will reduce pressure on them. We will also need to find ways to further increase, replace and diversify income. This challenging but rewarding new senior position has been created to help us respond to some of these opportunities and challenges.
We are looking for an excellent communicator, strategic thinker and relationship builder with fundraising / development experience. A proactive, flexible and positive approach is also essential, with a keen interest in improving the lives of older people at a local level.
This central key role within the charity will include:
· Support the delivery of the organisation’s strategic objectives and be involved in the strategy development, business planning and financial planning process working with the CEO.
· Identifying opportunities to further develop existing services and provide new ones (e.g. for older people with dementia and their unpaid carers) in ways that will improve reach and impact to meet the needs of existing and new generations of older people – working closely with staff at all levels and through the development of external partnerships.
· Developing high quality and successful funding proposals and business cases to support existing work and new development. Research and apply to funding sources aligned with the organisation’s strategy and beneficiary group and build relationships with these funders.
· Leading on specific projects, often working in partnership with other voluntary sector organisations and other stakeholders.
· Representing the organisation in a compelling and inspiring way.
The full job description and person specification are available separately. The closing dates for applications is 9 a.m. 29th August 2024 by CV and covering letter or application form. Click apply to be taken to our website for full information.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.
Independent Age – Director of Engagement
Salary: £83,423 - increasing to £85,733 after six months and £88,017 after 12 months.
Contract: Permanent, full time hours.
Location: London W14. Hybrid working with a minimum of two days a week in the office and some travel.
Independent Age, the national charity focused on improving the lives of older people facing financial hardship, is seeking a mission-driven fundraiser to provide strategic leadership and management of their Engagement Directorate.
Independent Age believes that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. There has never been a greater need for the charity’s work; more than two million older people are already in poverty, and millions more live their lives on the brink with precarious finances.
The role of Director of Engagement will develop and execute the fundraising strategy, growing the charity’s philanthropic (trusts and foundations, corporates and major donors) and public fundraising activities, and develop effective partnerships. The role will also grow multi-purpose partnerships, and lead on all aspects of marketing, developing and expanding the Independent Age brand proposition, targeting key audiences and beneficiaries. The position reports to the Chief Executive and as part of the Senior Leadership Team, will play a key role in developing and executing an overall strategy to ensure delivery of the charity’s mission efficiently and effectively, with a strong focus upon increasing impact and reach.
You will need to have significant experience of developing effective fundraising strategies with a proven track record of high-value fundraising, including individual giving and securing donations from major trusts, foundations, high-net-worth individuals and businesses. You will also have experience of identifying, winning and implementing impactful corporate partnerships beyond fundraising, as well as of leading and motivating brand and marketing, and partnerships and philanthropy teams. Demonstrable experience of building and developing brands will be key, as well as experience of operating effectively at a senior level, ideally as part of a Senior Leadership Team. Finally, you must have a passion for, and affinity with, the charity’s cause.
A Basic DBS Certificate will be required for this role.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 16th September, 9.00am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
APPLICATION INFORMATION
Why join us?
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
Our open plan offices are located in the centre of Rugby and near to Rugby train station.
In addition, we offer the following benefits:
- Full time roles are contracted at 35 hours per week.
- Hybrid/flexible working options – Office 3 days / 2 work from home.
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Bike to Work scheme.
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to come of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grown big.
We’re a global change-making group. The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help to share a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 13th September 2024. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Please be advised that if you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply:
Please submit a copy of your CV and send us a supporting statement that includes the answers to the following questions:
1. Why do you consider yourself a good candidate for the Supporter Service Officer role at Practical Action?
2. What interests you about working in the charity sector?
The client requests no contact from agencies or media sales.
Fairhive is pleased to be exclusively partnering with Robertson Bell in our search for a Financial Reporting Manager to join our team on a permanent basis. Fairhive is a Community Benefit Society and not-for-profit landlord that provides 9,000 homes across Buckinghamshire, Oxfordshire and South Northamptonshire. We exist to support residents and neighbourhoods, maintain quality homes, build new ones, and ultimately create thriving communities where people want to live.
Reporting into the Assistant Director of Finance and managing a team of three, this role will be responsible for the day-to-day management and control of the Financial Reporting function within the group. This will include providing direction and hands on support in all things budgeting, forecasting, statutory accounts, business partnering and monthly management reporting, whilst also offering exceptional scope for project work and process automation.
The Organisation:
Our 20,000 residents are at the heart of everything we do, providing good neighbourhoods and safe homes for everyone to lead fulfilling and enjoyable lives. Our services are shaped around residents and community needs and their feedback, to enable social inclusion, reduce poverty, and protect more vulnerable residents through our Welfare Help & Advice. That’s why we involve our residents as much or as little as they want.
We're a proud, certified Level 3 Disability Confident Leader and we believe that people are our greatest asset – their dedication, hard work and continued learning is what allows us to deliver the services residents need – now and in the future. That’s why we invest in employee development and actively support wellbeing. This includes enrolment in a defined benefit pension scheme, opportunities to work from home up to four days per week, ongoing support for professional development, plus lots more!
The key duties of this role are as follows:
- Production of the group’s budget in consultation with budget holders.
- Preparation of monthly management accounts in conjunction with budget holders to ascertain required explanations / proposed actions.
- Preparation of quarterly financial reports for the Executive Management Team and the Board, including a meaningful analysis of variances to budget and forecast.
- Lead on the preparation of Annual Statutory Accounts and being a key point of contact for the external auditors.
- Oversee timely submission of the regulatory returns.
- Work closely with the Financial Services Manager on finance system development and enhancements.
- Oversee provision of proactive and value-added finance business partnering services to operational teams.
- Lead, motivate and support the Assistant Management Accountants and Finance Business Partners to provide a professional and high-quality customer focused service
The successful candidate will have:
- Qualified as an accountant with five years’ post qualification experience.
- Proven experience of competently producing budgets, forecasts and management accounts.
- Proven ability of producing statutory accounts and leading the annual external audit.
- Experience of managing staff, including setting objectives and monitoring performance.
- Proven ability to build relationships and work effectively with the wider finance team.
- Ability to produce concise information and analysis to support decision making.
- Experience of working in a medium-sized or large organisations in the social housing or property sectors.
- Strong verbal, written and presentational skills, with the ability to communicate with people at all levels.
The deadline for applications is on Sunday 8th September, but applications will be under continuous review in advance of this date, so apply today to make sure you don’t miss out!