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People Operations & Systems Manager
Location: Stratford, London
Closing date: Monday 22nd July 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
For 40-years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low education attainment, anti-social behaviour, crime, low paid or no job, generation after generation. We are very proud of the work we do to support getting children and young people back into school, ready to learn, whatever it takes.
This is a new role in our People team and we are looking for an energetic and dependable People Operations & Systems Manager to work closely with our Head of People and Culture, to help implement best people strategies and practices to secure a sustainable organisational culture. You must possess significant HR management experience (3-years in similar role) to continuously track the department’s efforts and target its goals. This role reports into the Head of People & Culture and is a mixture of remote working and office based.
You will be liaising with all colleagues on HR practices and school and regional based practitioners; together with all Line Managers. Setting goals for people operations deliverables to track the department’s outputs and goals in line with our vision and values. Supervising and managing the people administrator and the L&D Advisor to manage the following:
- Reviewing and approving necessary modifications to the people operations department’s efforts from time to time.
- Overseeing specific tasks such as the full recruitment procedure, together with the People administrator.
- Full responsibility for payroll management; together with Finance and outsourced payroll bureau.
- Responsible for all our People HR/Training/ATS systems to ensure they are managed effectively and fit for purpose.
- Responsible for employee engagement and retention, employee satisfaction, and performance management.
- Ensuring that there is a healthy environment for all our employees to work in and that the people department’s workflow is efficient and compliant, at all times.
- Ensuring that DBS management is up to date; liaising with the safeguarding teams with any updates on DBS processes.
- Updating and implementing people policies, and managing the full employee life cycle administrative requirements
- Managing all ER delivery to ensure dispute management is maintained.
- Maintaining disciplines such as legislative regulations and guidelines.
- Develop a positive working environment, encouraging a proactive approach to people's wellbeing and leading the local Wellbeing Forum initiatives
- Be responsible for and drive improvement in diversity, inclusion and engagement.
- Be accountable for talent planning, succession, assessments and HR processes that drive a high performing team
- Provide general day to day HR support on operational issues
- Supporting Group HR Projects/Initiatives
Experience & Skills:
- CIPD qualified (desirable or equivalent experience)
- Experience in a charitable organisation would be beneficial, but not essential
- Proven experience in advising on complex ER matters
- Resilience, great influencing and communication skills
- Able to build trust, respect and openness
The Process
If you have the skills and experience in the above areas and would like to be considered for the role of People Operations & Systems Manager, please click apply, enter your details and upload a CV and covering letter detailing your suitability for the role.
Interviews will be held on an ‘as and when basis’ so we encourage early applications to avoid disappointment.
All roles at SHS are subject to an DBS check
We are an equal opportunities employer and welcome all applications from all sections of the community.
If you have a disability or require reasonable adjustments during the recruitment process, please get in touch to discuss your requirements further.
The client requests no contact from agencies or media sales.
About the Operations and Facilities Assistant role
We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.
This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.
The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.
About you
We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.
At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
For more information about this role, including the essential and desirable criteria, please download the attached job description.
Location
Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.
Hours
Full time (35 hours per week)
Contract
Permanent.
Reports to
Senior Operations & Facilities Manager
Salary
£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)
The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking an individual with a background in finance, and a proven ability to manage projects, a team and relationships with stakeholders. This is an excellent opportunity for someone self-driven, energetic and proactive looking to take on the challenge and responsibility of managing a small finance team in an organisation making a difference in the lives of LGBT+ survivors of abuse and violence.
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
At Galop, we believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans staff and staff members of colour. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
Galop is a charity registered in England and Wales, with around £4m of income and 65 employees.
About the Role
As the Financial Controller you will be part of the Senior Leadership Team (SLT) and report into the Chief Executive Officer. You will lead a small team and manage the relationship with our existing outsourced finance team, payroll provider and auditors to deliver high quality professional finance services to the charity. You will be responsible for the financial systems and processes and ensuring the quality and timeliness of work delivered.
Galop has gone through a period of rapid growth and you will be continuing the work to align its financial practices to its new operating model. Personally, you will be resilient and driven to develop, implement and improve financial policies. You will be working with the Treasurer and SLT to improve financial management and controls. Your financial analysis and reporting skills will be exceptional and you’ll have the ability to manage people setting clear goals and priorities for your team whilst providing support and challenge where needed.
You will work closely with other teams to establish regular, clear, and consistent channels of communication at all levels within the organisation. You will build and maintain strong relationships with senior managers and their teams and will; improve the understanding of charity’s performance; influence decision-making; deliver analysis and insight on business opportunities and support options and scenarios planning including funding applications.
Location
Hybrid – this role requires some working days to be in our central London office, and some days working from home.
Hours
0.8 - 1 FTE, Part-time (28 hours per week) or Full-time (35 hours per week)
Contract
Permanent
Reports to:
Ben Kernighan – Interim CEO
Salary
Salary scale - £47,369.25 - £54,010.33 (including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop office in central London). Dependent on experience and pro-rated for part time roles.
Closing Date
Applications should be submitted by midnight on Sunday 4th August 2024.
Interviews will be held on a rolling basis with the first sets during week commencing July 22nd. Further rounds will be conducted through August.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
About this Role
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our webiste.
About the Role
We have an opportunity for a talented Relationship Manager to join our Grants Team as part of the Social Investment Business organisation. Reporting to one of our Senior Relationship Managers this role plays an important part in supporting our Investment Team in Grant funding which supports the delivery of SIB’s strategy and focus.
We are looking for someone who has previous experience of social investment or grant making and has worked with charities and social enterprises. This is a great opportunity for someone to be involved in making a difference to people. We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.
Key responsibilities
1. To be team delivery lead for one or more of the following areas – pre-investment and investment readiness, enterprise development, energy efficiency support, learning and insights, customer feedback or any such area that becomes a priority for the team.
2. Management and assessment of a caseload of grant proposals / applications against criteria, throughout the process from expression of interest to offer / decline.
3. Analysis of business plans and financial information including management and annual accounts and financial projections and review organisations’ current and potential social impact.
4. Identification of risks attached and any mitigating factors and reach sound and considered judgements about the viability and suitability of proposals/ applications.
5. Approach key stakeholders, e.g. co-investors/funders, local authorities, Commissioners, [potential] Delivery Partners, to establish an independent view of the applicant and their plans.
6. Make clear and constructive recommendations, in written reports for decision-making by Committees / panels and through presentations at meetings.
7. Establish and maintain relationships with support providers on investment readiness and other funds, ensuring that they are provided with accurate and consistent information and guidance.
8. Prepare all Grant offer, documentation and ensure this accurately reflects the agreed offer and ensure all payments due under agreed investments are reviewed, progressed and authorised in line with procedures.
9. Provide constructive feedback and signposting to applicants (successful and unsuccessful).
10. Act as the primary point of contact for all communications with your caseload of recipients.
11. Help develop solutions and ensure ‘business requirements’ are correctly defined and support implementation of new projects and initiatives.
12. Represent SIB at external events, ensuring all communications are professional and in line with SIB’s values.
13. Manage customer complaints in a professional and responsive manner.
14. To adopt our continuous improvement and learning ethos.
15. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
16. To support and contribute to the implementation and delivery of SIB’s strategy.
17. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
18. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
· Experience of managing relationships with grant investees.
· Ability to analyse and make objective judgements based upon complex written and financial information.
· Experience of assessing and managing Grant applications.
· Experience of appraising organisations’ business plans, investment propositions, growth strategies and capabilities.
· Good negotiating, influencing and problem-solving skills.
· Excellent written and oral communication skills that can be adapted for a variety of audiences.
· Ability to work using own initiative, manage own workload, be a self-motivator and able to make informed decisions with minimum supervision.
· Good knowledge of due diligence processes.
· Good knowledge of the issues facing community-based organisations.
· Commitment to equalities and customer care.
· Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.
· Commitment to equality, diversity & inclusion.
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
For further inforation on what we do, our values and our generous beneifts please visit our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About this role:
Reporting to the Head of Credit Risk and Portfolio Management this role plays an important part in the provision of loans and blended funding (loans and grants) to our charity and social enterprise customers.
We are looking for someone who has previous experience of lending, relationship management and managing a portfolio of business/organisation loan customers. This is a great opportunity for someone to be involved in making a difference to people. We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.
Members of the investment team are based in different regions across England. This role will primarily manage customers within London, the West of England, South of England and South West of England, although some customers may be located right across the UK. Regular customer visits will be a requirement of the role as well as in person team meetings. We are looking for applicants based in London or the area to the West or South West of London (within circa 2 hours travel time from London) to ensure you are able to easily reach customers across these regions.
Key responsibilities
Relationship Management
1. Responsible for managing a portfolio of SIBs smaller investments (loans and grants) and acting as the primary point of contact for all communications with those customers.
2. Build and maintain strong working relationships with all investees within your portfolio, arranging in-person visits and/or video meetings on a regular basis and when otherwise needed.
3. Collect, review and report on monitoring information from loans/grants recipients which is predominatly financial information (management accounts, annual accounts and forecasts) and social impact progression.
4. Ensure scheduled loan repayments due from investees are received in line with agreed schedules and take action where not received.
5. Proactively identify emerging support needs and recommend methods to address these, including sources of external advice/support.
6. Discuss potential variations to the terms of loans or grants with investees and prepare and submit loan variation recommendations to internal committees including the SIB Investment Committee, including challenging situations where the customer is in default or financail distress.
7. Undertake assessments of new loans and develop relationship to orginate new loan applications.
8. Undertake AML/KYC, eligibility and fraud checks on new borrowers.
9. Drawing up loan and security documentation where required.
10. Arrange drawdown and disbursements of funding.
11. Generate new SIB customers through referrals from customers within your portfolio and your own professional networks.
General
12. Support and/or lead on relevant investment team projects as and when required.
13. Take enquiries from and provide guidance to applicants on all SIB funds.
14. Provide constructive suggestions to improve ongoing processes and input into the design and development of new products.
15. To work within the organisation's values, principles and processes to achieve operational excellence.
16. To adopt our continuous improvement and learning ethos.
17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
18. To support and contribute to the implementation and delivery of SIB’s strategy.
19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
Core competencies
· Experience of managing or working with a portfolio of business/organisation loan customers.
· Ability to analyse and make objective judgements based upon complex written and financial information.
· Previous experience of assessing loan applications.
· Experience of interpreting and understanding data on Microsoft Excel.
· Credit assessment training or a good understanding of company financial accounts.
· Good negotiating, influencing and problem solving skill.
· Excellent written and oral communication skills that can be adapted for a variety of audiences.
· A team player who enjoys working in collaboration with other people.
· Ability to work using own initiative, manage own workload, be a self-motivator and work remotely.
· A passion to help financially viable charities and social enterprises access funding.
· Commitment to equalities and customer care.
· Commitment to quality, diversity & inclusion, and customers.
· Excellent communication skills.
· Team player with the ability to work independently.
Desirable competencies
· Knowledge of the voluntary, community, and social enterprise sector.
· Capital project experience
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Shop Manager to join our Dorking Team. As a Shop Manager, you will be reporting to the Retail Operations Manager. Your role will be to be responsible and accountable for maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and recruiting and retaining a motivated team of volunteers.
Knowing what it takes to maximise shop sales, you will possess a sound knowledge of technical terms and commercial arithmetic, and an excellent understanding of working within a customer focused environment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.
Role Requirements
Income generation
To manage the Retail budget to achieve agreed targets:
• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.
Administration and compliance
To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Raffle and all other legal or statutory requirements:
• To control shop expenditure through effective cost control of weekly expenses.
• To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children’s Trust at all times.
• To adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Raffle.
• To be responsible for the daily management of Health and safety within the shops, completing daily checks and contributing to Risk Assessments.
• To complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embracing the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
To ensure the Shops team are: recruited, retained and developed:
• Provides positive, visible and proactive leadership to the Assistant Manager and Shops Volunteer team.
• To manage all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• To be responsible for the daily management of the shop team, including contribution to performance reviews for any Assistant Shop Managers.
• To recruit, support and retain team of shop volunteers.
• Provide induction and training for both Assistant Shop Manager and volunteer team as and when necessary.
• Attend where appropriate, training courses relevant to the development of the role
• Promote awareness of relevant training courses and development opportunities to others within the team.
• Attendance at Retail Sales Meetings and responsible for cascading information to Shops team as appropriate.
• To assist the Retail Sales Manager in shop openings and closures.
• Undertake relief cover within The Trust’s shops as and when required.
• Carries out duties in accordance with Trust values.
Customer Service
To ensure customer care and quality of service:
• To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.
• Adheres to all health and safety guidelines, including infection prevention and control.
• Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.
• Adhere to manual handling procedures and complete mandatory manual handling training.
• Promotes the health and safety of others.
• Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
• Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and others.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Reports To: Board of Trustees.
Salary: £45,000 - £52,000 FTE.
Hours: 0.8 FTE (negotiable), primarily on-site with occasional home working.
Pension: 5% matched employer contribution.
Enhanced annual leave and sickness benefit policies.
About Victoria Hall Harrow
The Victoria Hall Harrow charity started in 1888, with the aim of building a high quality venue for the people of Harrow to come together and to build community. Since then our venue Victoria Hall has been rebuilt twice, most recently reopening to the public in Summer 2021. We also created a new charity some years back (a CIO), transferring the assets of the old charity over. For this reason our Charity Commission listing below is not representative of our current financial position and our assets.
For around 140 years Victoria Hall has provided space for rent to local residents and groups. It has been used for every possible purpose - parties, events, activities, conferences and much more.
More recently the trustee board have embarked on a renewed strategy process, and we are now relaunching the charity as a partnership-first community centre, that identifies local needs and uses our assets to best meet those needs, working with a wide range of partners to serve the local diverse communities.
In June 2024 we agreed our new Vision and Mission. We are still now working through the overall draft of our strategy, which we will be happy to share with you as soon as it is ready in 1st draft form.
Our Vision
A connected and inclusive Harrow, where people and communities thrive.
Our Mission
We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow’s diverse communities.
We collaborate with local residents, groups and organisations, using a partnership-first approach.
In order to achieve our new Vision and Mission we now need to recruit our first ever CEO. We thank you for your interest in the role, and we look forward to receiving your application.
Role Summary
As our first CEO, you will play a pivotal role in shaping the future of Victoria Hall. You will be responsible for leading the organisation through this exciting transition, working closely with the Board of Trustees, staff, partners, and the wider community. This is a unique opportunity to build on our rich history and create a vibrant community hub that makes a real difference in people's lives.
The charity is in a solid financial position, which will enable us with the correct leadership in place to make real progress in our Vision and Mission. Our premises are new and extremely high quality, and very well located. There is a serious lack of high quality community space in Harrow, and we know already that there is significant demand and interest from a whole range of groups who serve the local diverse community.
You will lead us in identifying what the most important and pressing needs are in our local community, and how best to meet those using our resources. You will create effective and impactful partnerships with local residents, community groups and charities, plus businesses and the statutory sector, to meet the needs identified.
Key Responsibilities
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Strategic Leadership: Develop and implement Victoria Hall's strategic vision, ensuring alignment with our mission and values, with a strong focus on diversity, equity, and inclusion.
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Operational Management: Oversee the day-to-day operations of the community centre, including financial management, fundraising, marketing, and facilities management.
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Partnership Development: Build strong relationships with a diverse range of local organisations, businesses, and individuals to create a network of support for Victoria Hall's programs and services.
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Financial management and governance: Ensuring that we have robust processes in place, and that our finances are well managed.
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Community Engagement: Foster a welcoming and inclusive environment at Victoria Hall, ensuring that our programs and services meet the needs of diverse community members.
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Staff Management: Provide leadership and support to the Centre Manager and other future staff, fostering a positive, collaborative, and diverse work environment.
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Governance: Work closely with the Board of Trustees, ensuring that we are effective and develop together. Provide regular reports and updates on Victoria Hall's progress.
As VHH is a very small charity, you will be fully hands on in all possible areas of strategy, governance and operations. You will need to be comfortable across all areas for which you will be responsible.
Person Specification
Essential
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Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.
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Proven experience in a senior leadership role, ideally within the charity or community sector.
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Experience of managing staff and/or volunteers.
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Strong strategic thinking and planning skills.
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Ability to oversee our legal obligations, with regards to risk management and mitigation, charity law and more.
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Good IT skills, able to ensure that our charity uses technology effectively.
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Financial acumen, with experience in budget creation and management.
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Experience in successful income generation.
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A passion for community development and social impact.
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A commitment to diversity, equity, and inclusion.
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The ability to inspire and motivate others.
Desirable
We do not expect any candidate to have all of these desirable attributes. They are simply a list of the many attributes which we think would be of value in the role.
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Coaching experience and/or qualifications.
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Experience working in a partnership-based model.
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Knowledge of the Harrow community, local organisations and residents.
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Experience in marketing and communications, with a focus on reaching diverse audiences.
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Experience leading an organisation through a period of change or transition.
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Fluency in languages spoken in the Harrow community.
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A background in community work or community organising.
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Knowledge of AI and how to utilise in a small charity or business.
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A clean driving license.
We want to ensure that we build a team here that reflects our local diverse community. If you believe that you can succeed in this role working with our local community, then we look forward to receiving your application, explaining how you will meet the requirements of the role.
If there are any adjustments that would be helpful for you, and would help you to show us your best, then please do let us know. Our Chair of trustees Gus Alston is happy to speak about this at any point, or you can include with your application.
Interviews
Interviews will be held on Monday 12th August. The interview will consist of a task, and then questions from us, followed by an opportunity for more conversation and questions, including any from you. The whole process will take around two hours on the day. We will provide a £100 shopping voucher to all candidates who attend an interview, as recognition for the time you commit to this process. If you have a preference for timings on Monday 12th August, let us know when you apply.
Victoria Hall is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals from underrepresented groups.
We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow.
The client requests no contact from agencies or media sales.
Romsey Mill is looking to appoint a talented and enthusiastic Trusts and Statutory Fundraiser to join our team and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality.
Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.
We want to appoint a fundraiser who will work alongside the team to help secure and grow income; and who will be responsible for researching and writing funding applications to charitable trusts and statutory bodies to fund our programmed work to transform young lives, and preparing outcome and impact reports for funders.
This is an exciting opportunity for an experienced fundraiser, or somebody with strong transferable skills, to make an impact with a creative and compassionate local charity making a lasting difference for good with vulnerable young people, children and families in Cambridgeshire.
To be successful in the role you will have an understanding of what is involved in securing grants from Trusts and Charitable Foundations and proven experience of making compelling cases for support.
If this sounds like you, this could be your opportunity to join our inspiring team within a much-loved charity.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
We are currently two years into our Equity, Diversity and Inclusion (EDI) strategy and are due to publish our progress in Autumn 2024. The EDI Lead will join the Head of EDI to help grow, develop, and support our diversity staff networks and our team of colleague trainers who deliver in-house EDI training and to curate our staff EDI learning journey.
We are seeking someone with experience in project management, particularly change management, and experience with staff diversity networks or employee resource groups (ERGs) and developing impactful learning solutions (design, delivery and evaluation). The successful candidate will demonstrate working knowledge and understanding of EDI concepts and language, along with effective communication and interpersonal skills to engage colleagues of all cultures, backgrounds and experience.
Anna Freud is made up of people with a passion for change, which requires in-depth understanding of how EDI impacts the work we do and those we serve as a leading mental health charity recognised internationally. The EDI Lead will work with teams across the organisation including our People and Culture team to shape meaningful interventions and improve representation in our services and staff.
This will be an influential role supporting more equitable and inclusive practice for our staff, and in our schools work, clinical, research, and education and training.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration
Permanent.
Closing date for applications
Midday (12pm), ), Monday 8 July 2024.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 11 July 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held remotely Thursday 18 July and/or Thursday 25 July 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Financial Inclusion Officer to join our Communities team at Sovereign Network Group. You’ll help to shape and deliver our exciting new Energy Support service, aiming to be proactive and preventative in fuel and energy insecurity. You’ll be working in the community and with customers across our geography.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
With offices in Basingstoke, Bristol, Newbury, Blandford and Christchurch, we can be flexible on your base location. You’ll work flexibly from the office, at home and out in our community.
The Role
You’ll be part of our Financial Inclusion team, looking holistically at customers and their household circumstances and finding innovative ways to support them to make sustained changes. You’ll be working with partners, building new relationships both internally and externally, with an overall aim to aid our customers to become financially resilient.
Key Responsibilities:
- Developing and enhancing financial inclusion initiatives, with a primary focus on energy-related projects
- Collaborating with customer support teams to ensure impactful delivery of financial inclusion offers
- Supporting operational activities of Financial Inclusion programs across SNG communities
- Working closely with the Financial and Digital Inclusion Manager to identify new delivery partners and continue to develop financial inclusion offers for sustained positive customer impact
- Reporting and analysing on program impacts to evaluate value for money and guide future planning
What we’re looking for
Previous experience in a similar role, with an understanding of financial inclusion challenges and its impacts would be beneficial but isn’t essential. You will need:
- A proactive, creative, and innovative approach to your work and problem-solving
- A customer-centric mindset, ensuring customer needs are at the forefront
- Proven stakeholder management experience with the ability to engage colleagues and external partners effectively
- Strong communication and interpersonal skills
- Proficiency in data processing and analysis, particularly with high-volume datasets
- Strong IT skills, particularly in Excel and Outlook
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Generous matched pension scheme (up to 12%) and Life cover at 4x your salary
- Access to 24/7 virtual GP service
- Wellbeing discounts including gym memberships
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.
It is a really exciting time to be joining SNG and to be part of this brand-new offering to customers. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you
The client requests no contact from agencies or media sales.
We are looking for a highly motivated and passionate Digital Inclusion Community Builder to join our team of committed, value-driven people focused on mobilising community-led social change across Gloucester.
The Digital Inclusion Community Builder role is part of an exciting partnership, the 'Gloucestershire Digital Hubs Project' which aims to increase digital inclusion across all six districts in Gloucestershire, offering free, accessible, tailored support to individuals, facilitated by a group of seven partner organisations. As the partner covering Gloucester, we aim to establish digital hubs in communities across the city, enabling people to access and use digital technologies to enhance their lives and participate fully in society. The primary focus is on addressing existing digital inequalities that prevent people from reaching their full potential.
Supported by our team of community builders, you will continue the work of facilitating the development of community-based digital hubs, leveraging existing connections, spaces, and organisations within local communities. Your role will involve understanding how digital tools can support and enhance people's existing skills and passions, as well as encouraging them to share their expertise through formal and informal volunteer roles.
Gloucester Community Building Collective is an independent social enterprise whose vision is for Gloucester to be a great place to live, where everyone can have a good life, by bringing about people-led action to build strong and resilient communities.
We value diversity and want to create an inclusive organisation with equal opportunities for all. We want to attract, develop, and retain a diverse range of people from many different backgrounds who reflect the community we serve. We encourage people from all backgrounds to apply.
KEY RESPONSIBILITIES:
1. Digital Inclusion and Community Engagement:
- Facilitate digital inclusion by building confidence and capacity within communities to take action for themselves.
- Encourage the use of digital tools and social networks to build connections within communities.
- Develop strengths-based approaches to digital inclusion and engage with communities to understand their needs and aspirations.
2. Digital Hub Development and Support:
- Develop a comprehensive understanding of existing digital "assets" and community meeting spaces within Gloucester.
- Create, and work towards, an action plan outlining how communities can be encouraged to establish or build upon existing digital hubs, sharing good practices and ideas.
- Develop a training and skills plan to maximise the contribution of existing community builders, organisations, and volunteers, enabling mutual support within communities.
- Identify any gaps or specific training needs and leverage existing opportunities.
- Ensure existing hubs are supported.
3. Collaboration and Network Building:
- Work to establish a network for digital inclusion across Gloucester, fostering partnerships and collaborations with voluntary, community, and business organisations.
- Contribute to the countywide Digital and Community Hub Forum, ensuring consistent progress and momentum.
4. Digital Champion Volunteer Programme:
- Recruit, train, and manage Digital Champion volunteers to build sustainability across digital hubs in Gloucester.
- Provide ongoing support and create a welcoming and inclusive environment for volunteers.
5. Funding and Resource Support:
- Signpost and share knowledge between hubs on how to access funding for their ideas or projects.
- Support the development of a sustainable strategy for digital inclusion across Gloucester.
6. Monitoring, Evaluation, and Storytelling:
- Undertake risk assessments of all activities as required.
- Collect information on successes and lessons learned, contributing to the monitoring and evaluation requirements of the project.
- Help people share and celebrate their stories of success.
Person Specification:
Essential:
- Curiosity and interest in people, communities, and their experiences.
- Good general education.
- Strong IT and digital skills, confidence in using a wide range of IT software.
- Understanding of barriers to digital inclusion and their impact on participation.
- Ability to use and promote the effective and safe use of social media.
- Excellent interpersonal skills, including active listening, effective communication, empathy, and a positive attitude.
- Ability to motivate and inspire people.
- Self-direction and the ability to seek support and leverage the skills and experience of the wider team
- Ability to build networks and work with a range of people and organisations within communities.
- Creativity and problem-solving skills.
Desirable:
- Knowledge of Gloucester and its communities.
- Experience in supporting people's digital needs.
- Understanding of strengths-based approaches and recognising people's contributions.
- Formal mentoring and coaching skills.
- Experience in working with volunteers, including recruitment and management.
- Experience in managing health and safety requirements, including risk assessments.
- Knowledge of the voluntary and community sector in Gloucestershire and its stakeholders.
- Experience in contributing to action learning and project evaluation.
Values and Principles:
The successful candidate will embody the values and principles of Gloucester Community Building Collective, which include being People-led, Strengths-based, Relationship-focused, Rooted in Local Communities, and Inclusive for All.
How to Apply:
Please submit your most recent CV and a covering statement (maximum 2 pages) or a video explaining how you meet the criteria outlined in the person specification.
If you would like to have an informal chat about the role, please contact us via our website.
The closing date for applications is 5pm on 8th July 2024.
Interviews will be held the week commencing 15th July 2024.
Secondments from local organisations in Gloucester are also welcome.
Bringing about people-led action to realise their dreams and passions for themselves, their neighbourhoods and communities.
The client requests no contact from agencies or media sales.
Are you passionate about championing wellbeing and inclusion and value peer-peer support? We’re hiring a Senior Inclusion Coordinator to join our Student Development Team.
Some students are more likely to face barriers that prevent them from making the most of university, particularly those from historically underserved or marginalised communities. The Student Development Team aims to dismantle barriers to involvement so all students can engage with all the university has to offer. The Senior Inclusion Coordinator will play a key role in achieving this vision for our student communities.
In collaboration with a second Senior Inclusion Coordinator, you’ll be leading on a series of wellbeing and inclusion programmes that we’re really proud of.
The client requests no contact from agencies or media sales.
Diversity & Inclusion Advocate
We are looking for a versatile and innovative individual who is passionate about engaging and supporting those from marginalised and or disadvantaged groups. You will provide person-centred advocacy support to people affected by domestic abuse, sexual abuse and harmful practices, working with people who may be marginalised or disadvantaged due to their disability, ethnicity, sexuality, language or communication needs or other barriers to accessing support. You will raise awareness of the advocacy support available through community outreach, educational sessions and professional training. You will build relationships with local agencies to develop partnership working. You will have an understanding of safeguarding and risk assessment and experience of advocating for service users. We actively encourage applicants from all parts of our diverse communities including Disabled People.
The successful applicant will have strong communication and advocacy skills and knowledge of the impact of domestic and sexual abuse.
Hours: 37.5 hours per week
Salary: £24,586.00 - £29,465.00
Contract: Fixed term 12-month contract (possible extension subject to further funding)
Starting salary dependent on skills and experience
Please note that there is no closing date for this post. We will keep the vacancy open until we have successfully appointed to the role. Once your application has been reviewed, we will contact you and discuss any needs you may have to help you present as well as possible.
Yellow Door works across Southampton & Hampshire and is based near central Southampton with free staff parking and opportunities for professional development. Working hours negotiable but some early evening hours may be required. We are an equal opportunities employer and operate a TOIL system to support flexible working.
If you think you might be what we are looking for but want to know a bit more, we’d love to hear from you.
REF-214 778
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Society as a Communities and Content Officer to support the engagement of physiological communities, particularly those from underrepresented backgrounds. We seek a passionate individual dedicated to challenging and helping us realize our commitment to equality, diversity, and inclusion (EDI) as we implement our EDI roadmap. You will support the development of resources for our Training Hub, supporting physiologists in establishing their careers, and building a larger, more engaged, and diverse community of members.
The Physiological Society
The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.
The position
In this role, you will develop and deliver resources for the Training Hub, manage the Training Hub portal, and administer EDI-aligned grant schemes, monitoring and evaluating their impact. You will also provide secretariat support to the EDI committee, collect relevant metrics to monitor EDI progress, and recognize sector good practices for EDI. Collaborating with the Communications and Membership Manager, you will drive campaigns to support member recruitment and retention, particularly in growing and emerging communities. Additionally, you will manage the Society’s network of reps, deliver the Rob Clarke award, and support the Governance and Risk Manager for the 150th Anniversary celebrations.
Who are we looking for?
We are looking for a candidate with experience in developing and curating content for relevant audiences, ideally within a membership organisation or the STEM sector. Experience managing an online member platform for training resources, excellent organisational abilities, and a proactive problem-solving approach are essential. The candidate should also have experience maintaining professional relationships, working both independently and collaboratively, and a clear commitment to advancing EDI goals.
What can we offer you?
We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.
We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.
Please do not apply if you do not have the legal right to work in the UK.
To apply, please email a CV and covering letter to the HR Manager via the button below.
We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Events Fundraiser
Salary: c£30,000 (depending upon experience)
Team: Fundraising
Hours: 37.5
Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Events Fundraiser to join our Events and Specialist Projects team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for an enthusiastic and motivated Events Fundraiser to support the delivery of our annual calendar of events which includes the London Marathon, Swim Serpentine, Action Challenges and our Choose your own Challenge programme.
The Events Fundraiser will be responsible for managing the portfolio of challenge events including the marketing; on the day delivery; first class stewardship and participant support from sign up to event completion and volunteer recruitment and management.
Due to the nature of our work, you will be required to attend some events and meetings throughout our catchment area which can be during weekends, early mornings or evenings.
About you
You will have experience in planning and organising fundraising events (ideally challenge events), customer service and of working as part of a team in an office environment. You will also have an ability to remain calm and focused under pressure to achieve results in a positive and solution focused manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.